Submit a Complaint
Claimed

Axis Bank Complaints & Reviews

www.axisbank.com
2.6
Updated: Dec 8, 2025
Complaints 13001
Resolved
6561
Unresolved
6440
Good! Axis Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Axis Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Axis Bank

Axis Bank reviews & complaints page 86

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harikrishnan M V
Sep 21, 2021
Resolved
Report
Copy
Resolved

I have opened my normal current account on[protected] and it is still not activated. Providing my details below:

Customer ID:[protected]
Mobile number: [protected]
Email: [protected]@gmail.com
Branch code: 1096

I hope my account will be activated soon.
Thank you
Oct 5, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
Axis Bank Customer Care's response Hi Harikrishnan, we have raised your concern via SR number 69663161 and shall be responded shortly. Regards, Team Axis Bank
Sep 28, 2021
Updated by Harikrishnan M V Thanks for your response... I'll wait 4 more days & if still my account doesn't get activated I'll close my account.
Verified Support
Oct 08, 2021
Axis Bank Customer Care's response Hi, we wish to inform you that said account opening was delayed due to the signature pendency. However, We do understand that the referred account has now been activated.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aahilsb
    from Anantnag, Jammu and Kashmir
    Sep 21, 2021
    Resolved
    Report
    Copy
    Resolved

    I did my axis bank fastag racharge through mobikwik. Unfortunately it did not credit in the fastag wallet. After confirming from mobikwik it is clear from their side . Registered mobile number with the fastag is [protected] and operator transaction reference is MK011263BAABXS6YT000
    Oct 22, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2021
    Axis Bank Customer Care's response     Hi, we request you to share your concerns with us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Shantnu Kaushik
      Sep 20, 2021
      Resolved
      Report
      Copy
      Resolved

      This is to inform you that amount of 8199 INR was processed by Amazon dated 12 September 2021 with reference number 019571 is not received in my bank.

      Given timeline is already breached
      +2 photos
      Oct 23, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2021
      Axis Bank Customer Care's response       Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Atharva Sasture
        Sep 20, 2021
        Resolved
        Report
        Copy
        Resolved

        I have applied for Flipkart axis Bank credit card, documents submition and video kyc completed, and I also received message
        Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly.
        But still it showing that 1 day remaining for card generation, axis Bank support on twitter not giving any solution, they even not replied yet

        Reference no C[protected]C1
        Oct 26, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2021
        Axis Bank Customer Care's response         Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
        View replies
        I didn't not get any reply,
        Flipkart axis Bank credit card no
        C1-[protected]-C1
        There is no reply

        Credit card - Comment #3896104 - Image #0
        Credit card - Comment #3896104 - Image #1
        Reply
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ruthvi Kamble
          Sep 20, 2021
          Report
          Copy

          Please find the below mentioned add & his contact no I called to him regarding getting information regarding job but talked me like slaves please don't put such kind of staffs in that position because AXIS bank have a Good reputation in society this kind of staff damage reputation & Good will & if not able provide proper information then don't put this kind of add & Contact no such misbehaving people contact no please.
          Please find his contact no & information .
          URGENT JOB OPENINGS

          AXIS BANK LTD

          Open vacancy MFI Deportment Male or female

          Desig-(Filed work) sales officer

          Job Locations:
          1)Ranibennur
          2)Haveri
          3) Davanager

          Fresher or Experiance candidates also

          Requred Documents
          1. 10th Marks Card and PUC
          2. Aadhar Card,
          3. 3 Passport size color Photo. 4. Two wheeler LLR/DL (Above documents Original+ Photocopy),

          Interested candidate Contact share Resume whatsapp
          Mob:-[protected]
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shreeda
            from Ahmedabad, Gujarat
            Sep 20, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Vejalpur Branch, Axis Bank Ahmedabad

            I had a Salary Account in Axis Bank. The account was automatically converted in Savings Account once I stopped receiving Salary. The bank had debited charges for non maintenance of minimum balance. As per RBI norms, no charges shall be levied on non maintenance of minimum balance. I had negative balance in my savings account due to these charges. Now when my PF was credited, the charges were deducted. I request the concerned authority to have a look into this matter.

            I am highly disappointed with Axis Bank in this regard. I request RBI to take strict action against this issue and the inconvenience caused due to this.
            Oct 21, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 20, 2021
            Axis Bank Customer Care's response             Hi Shreeda, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
            View replies
            My registered number is +93-[protected].
            Reply
            Sorry it is +91-[protected]. Please consider this.
            Reply
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ramakrishna Dora
              Sep 20, 2021
              Resolved
              Report
              Copy
              Resolved

              My application is not processed as my name in aadhaar exceeds 40 characters. My phone no [protected]
              Oct 21, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2021
              Axis Bank Customer Care's response               Hi Ramakrishna, we wish to inform you that the Axis Bank Credit Card application is approved or rejected as per banks internal norms. Regards, Team Axis Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                egyptpk
                Sep 19, 2021
                Sep 4, 2023
                This thread was updated on Sep 4, 2023
                Resolved
                Report
                Copy
                Resolved

                Unable to use axis bank meal card in Zomato

                I'm unable to use axis bank meal card in food app Zomato. I've tried reaching the customercare and unable to do it. Can someone assist me here in getting this issue resolved?...
                Helpful
                5 other people found this review helpful
                5 found this helpful
                7 Comments
                Report
                Copy
                H
                Harikrishnan M V
                Sep 19, 2021
                Resolved
                Report
                Copy
                Resolved

                I have opened my normal current account on[protected] and it is still not activated. Providing my details below:

                Customer ID [[protected]]
                Mobile number [[protected]]
                Email [[protected]@gmail.com]
                Branch code [1096]

                I hope my account will be activated soon.
                Thank you
                Oct 5, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Sep 20, 2021
                Updated by Harikrishnan M V                 Please don't ignore this
                Helpful
                5 other people found this review helpful
                5 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vamshi798
                  Sep 18, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have paid my axis bank credit card bill on 24th august but it it still not showing as credited even though it is debited in my account. Resolve the issue asap.
                  +1 photos
                  Nov 1, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 19, 2021
                  Axis Bank Customer Care's response                   Hi Vamshi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                  Verified Support
                  Sep 25, 2021
                  Axis Bank Customer Care's response                   Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. We regret the inconvenience caused. Regards, Team Axis Bank.
                  View replies
                  [protected]
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mrinal1818
                    Sep 18, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi,

                    I have done a transaction of amount Rs.139940 from Amazon on 9th Sep 2021 using my credit card ending 1494.However I had to cancel the item and a refund was initiated on 11th Sep by Amazon with Refund Reference Number : 000203 .But till today i.e 18th Sep 2021 no amount has been credited back to my credit card..

                    Have done multiple calls to Axis Bank Customer Care with no result..Ultimately had to file complaint on Axis Bank portal with Service Request No : SAK[protected]

                    Attaching the refund screenshot and mail from Amazon for reference.
                    +2 photos
                    Nov 1, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2021
                    Axis Bank Customer Care's response                     Hi Mrinal, we are working on your concern raised via Dipsute ID SAK[protected] and shall be responded shortly. Regards, Team Axis Bank
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      appuabinash
                      from chennai, Tamil Nadu
                      Sep 18, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Can't able to withdraw my money

                      My account is created by my previous company, i left the company two years back so i am not using this account last 2 years, since it is a pandemic situation my self is very much suffering in economic wise so i claimed my PF amount one week back my amount is credited in this account but now i am trying to withdraw the amount, its showing like my account got freezed also i visitied the axis bank, they are telling that i need to pay 600*24=...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Subhadip Mondal2002
                      from Howrah, West Bengal
                      Sep 18, 2021
                      Report
                      Copy

                      I have ordered MI Notebook Pro of Rs 59, 999 from Amazon on 10th sept, 2021 and cancelled it on that day. Amazon initiated my refund on 11th sept and tell me to wait for 2-4 business days. On 16th sept they gave me an refund reference number ( RRN) no saying that they have given my refund to the bank. But the bank hasn't gave me the money tillnow.
                      The RRN no is: 004953
                      Plz help me.
                      Thank you.
                      +4 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 19, 2021
                      Axis Bank Customer Care's response                       Hi Subhadip, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                      Sep 19, 2021
                      Updated by Subhadip Mondal2002                       My registered mobile no is: [protected]
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        N.Siva narayanamma
                        from Vinukonda, Andhra Pradesh
                        Sep 17, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: new delhi, Guntur, Andhra Pradesh
                        Website: mobikwik

                        They send me a link in whats up and told to me pay 29 rs, im pay 29 rs through my debbit card details but i lost 2929 rs in my account
                        Oct 21, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2021
                        Axis Bank Customer Care's response                         Hi Siva, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                        View replies
                        Plzz transfer my money to my account

                        Loss money - Comment #3894982 - Image #0
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mati84
                          from Kolkata, West Bengal
                          Sep 17, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Panihati branch,Kolkata, west bengal

                          My savings account was kept in dormant state but still a consolidated amount of Rs.8000 approx. was deducted as service charge from my account for the year 2015 to till date.
                          No response was received on my complaint against them through their website.
                          Oct 21, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2021
                          Axis Bank Customer Care's response                           Hi Mati84, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                          View replies
                          My mobile no. registered with Axis Bank savings account is [protected].
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vihaan2020
                            Sep 17, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            After 1.5 months my amount not refunded till now.

                            I complaint about refund to bank according to them no product cancelled from flipkart you should approach to flipkart but according to Flipkart amount is refunded and asking for Screen shot of account statement.
                            Everything is sent but they are delaying day by day and no Concrete action is being taken.

                            Request to refund amount.
                            I am helpless now because Axis bank and Flipkart harrasing me MENTALLY
                            Oct 20, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2021
                            Axis Bank Customer Care's response                             Hi Vihaan, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                            View replies
                            [protected]
                            Reply
                            Vihaan2020's [Complaint's author] reply, Sep 20, 2021
                            No any resolution received yet.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Avisha@
                              Sep 17, 2021
                              Report
                              Copy

                              Address: Chhattisgarh kapu (dharamjaigarh

                              Amount has been deducted 2400 total .its sum of two times deduction.i need my amount back ..such a in secure bank . 😡
                              +1 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2021
                              Axis Bank Customer Care's response                               Hi Avisha, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                              Sep 19, 2021
                              Updated by Avisha@                               [protected] this is my registered mobile of axis bank.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pranay dhanajay
                                Sep 14, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am having my saving and current account with axis bank and they are deducting approximately 3500 RS per annum in the name of consolidated charges where i maintain the requirment of the minimum of the account balance properly.
                                Oct 28, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 25, 2021
                                Axis Bank Customer Care's response                                 Hi Pranay, we wish to inform you that the charges levied are valid and applicable. You may refer to the link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx to get more details around the charges. Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dimple Mohanty
                                  Sep 14, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Plot No 7, District Centre, Chandrasekharpur, Bhubaneswar, Odisha, 751024

                                  I had applied for Flipkart Axis bank credit card and I received the card in June this year. Without any usage I am being charged Rs.1867.42. Please help.
                                  Oct 21, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 20, 2021
                                  Axis Bank Customer Care's response                                   Hi Dimple, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                  View replies
                                  Please respond asap
                                  Reply
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Saktiman Panda
                                    Sep 14, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    On Sep 4, 2021 i withdraw₹500 from an axis bank atm and came home. On 8th September I received message that my new debit card is arriving at my home and i have been charged ₹1770 for this service. I was shocked to see this. I want immediate resolution against this fraudulent activities by the bank. I request indian government and media to look after this matter. I am in financial problems now. My account balance is -1753 rupees. What to do now?
                                    Oct 20, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2021
                                    Axis Bank Customer Care's response                                     Hi Saktiman, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Saraswat Bank
                                      1
                                      (247)
                                      BharatPe
                                      1
                                      (1328)
                                      Oriental Bank Of Commerce
                                      1
                                      (613)