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Axis Bank Complaints & Reviews

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Updated: Mar 13, 2026
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Axis Bank reviews & complaints page 86

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S
Subhadip Mondal2002
from Howrah, West Bengal
Sep 22, 2021
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I have ordered MI Notebook Pro of Rs 59, 999 from Amazon on 10th sept, 2021 and cancelled it on that day. Amazon initiated my refund on 11th sept and tell me to wait for 2-4 business days. On 16th sept they gave me an refund reference number ( RRN) no saying that they have given my refund to the bank. But the bank hasn't gave me the money tillnow.
My registered mobile no: [protected]
The RRN no is: 004953
Plz help me.
Thank you.
Oct 31, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2021
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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    S
    Sep 22, 2021
    Resolved
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    Resolved

    Dear Sir,

    my credit card number[protected] all payment are clear but account is shown into a negative account, because of this my credit score is bad
    credit card is closed

    please remove my account from negative account

    With regards
    Yasmin Shaikh
    [protected]
    Oct 27, 2021
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 25, 2021
    Axis Bank Customer Care's response
    Hi Yasmin, we wish to inform you that your account has been normalized. Regards, Team Axis Bank
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      Lalu369
      Sep 22, 2021
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      I'm complaining about my refund is not credited in my credit card. The refund is initiated by amazon at 12th September 2021.amount of RS.499. refrence number:-009879. Above details are given to me from Amazon customer service executive and said me the refund problem is from bank . So I want my money refunded in my credit card. please solve this issue as soon as possible.
      Oct 31, 2021
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 25, 2021
      Axis Bank Customer Care's response
      Hi Lalu, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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        R
        Ramesh Rampur
        Sep 22, 2021
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        Resolved

        Dear sir / mam
        I lose my dibet card I did not open my AXIS Bank internet Banking
        How to open it
        Oct 27, 2021
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 25, 2021
        Axis Bank Customer Care's response
        Hi Ramesh, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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          M
          mohamed usain
          Sep 22, 2021
          Resolved
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          Address: Palani

          Unauthorized debit in the name of ECOM PUR/GOOGLE ADS from AXIS Bank. I never shared any OTP without my knowledge they debited the amount from my account instantly.. please find the attached file for your reference.the amount should be refund to my account.
          Oct 30, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2021
          Axis Bank Customer Care's response
          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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            K
            from Kolkata, West Bengal
            Sep 21, 2021
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            I am repeatedly following up with axis bank to activate my credit card which I had bought last year for the flipkart sale. They sold the credit card to me but the customer service did not help me to activate it. I have written to them on social media, called and spoke on call with the customer care who in place is now selling me another card and wasted my 35 minutes. I have also written to the regional as well as senior moral officers but there is no response from there also. Now they are sending me a statement of rs 590 for annual charges. They have provided zero service and are demanding annual maintenance charges.
            Oct 30, 2021
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 25, 2021
            Axis Bank Customer Care's response
            Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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              S
              SasIsaS
              from Pondicherry, Puducherry
              Sep 21, 2021
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              Resolved

              Debited 8k+ charges for not maintaining minimum balance in my axis salary account which converted into savings without my conformation during the change of the account category.
              Oct 26, 2021
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 25, 2021
              Axis Bank Customer Care's response
              Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
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                S
                shashi sulakhe
                Sep 21, 2021
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                Resolved

                People dont respond calls. Mr Salim credit card dept person not bothered to receive calls and respond. Fake bank, fake promises, , . UNHAPPY with my salary account with axis bank and service provided.
                Oct 27, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 25, 2021
                Axis Bank Customer Care's response
                Hi Shashi, we request you to elaborate more on your specific concern so that we may check and assist you at the earliest. Regards, Team Axis Bank
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                  Y
                  Your Buddy
                  Sep 21, 2021
                  Resolved
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                  Resolved

                  I am writing this with regards to my credit card bill payment. My Credit card number is [protected]. My current outstanding of that card is approx 120000. At the time of my good time this card had been offered by Axis bank. But after this My company Adarsh Credit Co operative society went in to under Liquidation. And then came Corona. Almost 2 years i was Jobless. Meanwhile my Home loan EMI was also continue. I tried very hard to keep paying all at least minimum, but now i am not able to pay this more. I want to settle this amount . I can pay 25% of outstanding amount in time settlement on 11th o[censored]pcoming month . More than 25% is not affordable for me in the present situation.
                  I am ready to settle this as soon as I get the confirmation from your side.
                  Please know that I have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                  Please reach out my email address.
                  [protected]@yahoo.com
                  Nov 11, 2021
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2021
                  Axis Bank Customer Care's response
                  Hi Amit, we have raised your concern via SR number 69663320 and shall be responded shortly. Regards, Team Axis Bank
                  Verified Support
                  Oct 09, 2021
                  Axis Bank Customer Care's response
                  Hi, we understand that you have been given a settlement amount of Rs 86000/- subject to approval. However, you shall check and confirm it. You may liaise up with the collection manager Ms Riddhi Patel on [protected] in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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                    H
                    Harikrishnan M V
                    Sep 21, 2021
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                    I have opened my normal current account on[protected] and it is still not activated. Providing my details below:

                    Customer ID:[protected]
                    Mobile number: [protected]
                    Email: [protected]@gmail.com
                    Branch code: 1096

                    I hope my account will be activated soon.
                    Thank you
                    Oct 5, 2021
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 25, 2021
                    Axis Bank Customer Care's response
                    Hi Harikrishnan, we have raised your concern via SR number 69663161 and shall be responded shortly. Regards, Team Axis Bank
                    Sep 28, 2021
                    Updated by Harikrishnan M V
                    Thanks for your response... I'll wait 4 more days & if still my account doesn't get activated I'll close my account.
                    Verified Support
                    Oct 08, 2021
                    Axis Bank Customer Care's response
                    Hi, we wish to inform you that said account opening was delayed due to the signature pendency. However, We do understand that the referred account has now been activated.
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                      A
                      Aahilsb
                      from Anantnag, Jammu and Kashmir
                      Sep 21, 2021
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                      Resolved

                      I did my axis bank fastag racharge through mobikwik. Unfortunately it did not credit in the fastag wallet. After confirming from mobikwik it is clear from their side . Registered mobile number with the fastag is [protected] and operator transaction reference is MK011263BAABXS6YT000
                      Oct 22, 2021
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2021
                      Axis Bank Customer Care's response
                      Hi, we request you to share your concerns with us at etc.[protected]@axisbank.com for further assistance in the referred matter. Regret any inconvenience caused. Regards, Team Axis Bank
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                        S
                        Shantnu Kaushik
                        Sep 20, 2021
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                        Resolved

                        This is to inform you that amount of 8199 INR was processed by Amazon dated 12 September 2021 with reference number 019571 is not received in my bank.

                        Given timeline is already breached
                        Oct 23, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2021
                        Axis Bank Customer Care's response
                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                          A
                          Atharva Sasture
                          Sep 20, 2021
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                          Resolved

                          I have applied for Flipkart axis Bank credit card, documents submition and video kyc completed, and I also received message
                          Congratulations, welcome to Axis Bank Credit Cards! Your Application for Axis Bank Credit Card is approved. The card details will follow shortly.
                          But still it showing that 1 day remaining for card generation, axis Bank support on twitter not giving any solution, they even not replied yet

                          Reference no C[protected]C1
                          Oct 26, 2021
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 25, 2021
                          Axis Bank Customer Care's response
                          Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                          I didn't not get any reply,
                          Flipkart axis Bank credit card no
                          C1-[protected]-C1
                          There is no reply
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                            R
                            Ruthvi Kamble
                            Sep 20, 2021
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                            Please find the below mentioned add & his contact no I called to him regarding getting information regarding job but talked me like slaves please don't put such kind of staffs in that position because AXIS bank have a Good reputation in society this kind of staff damage reputation & Good will & if not able provide proper information then don't put this kind of add & Contact no such misbehaving people contact no please.
                            Please find his contact no & information .
                            URGENT JOB OPENINGS

                            AXIS BANK LTD

                            Open vacancy MFI Deportment Male or female

                            Desig-(Filed work) sales officer

                            Job Locations:
                            1)Ranibennur
                            2)Haveri
                            3) Davanager

                            Fresher or Experiance candidates also

                            Requred Documents
                            1. 10th Marks Card and PUC
                            2. Aadhar Card,
                            3. 3 Passport size color Photo. 4. Two wheeler LLR/DL (Above documents Original+ Photocopy),

                            Interested candidate Contact share Resume whatsapp
                            Mob:-[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              shreeda
                              from Ahmedabad, Gujarat
                              Sep 20, 2021
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                              Resolved

                              Address: Vejalpur Branch, Axis Bank Ahmedabad

                              I had a Salary Account in Axis Bank. The account was automatically converted in Savings Account once I stopped receiving Salary. The bank had debited charges for non maintenance of minimum balance. As per RBI norms, no charges shall be levied on non maintenance of minimum balance. I had negative balance in my savings account due to these charges. Now when my PF was credited, the charges were deducted. I request the concerned authority to have a look into this matter.

                              I am highly disappointed with Axis Bank in this regard. I request RBI to take strict action against this issue and the inconvenience caused due to this.
                              Oct 21, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2021
                              Axis Bank Customer Care's response
                              Hi Shreeda, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                              My registered number is +93-[protected].
                              Sorry it is +91-[protected]. Please consider this.
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                                R
                                Ramakrishna Dora
                                Sep 20, 2021
                                Resolved
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                                Resolved

                                My application is not processed as my name in aadhaar exceeds 40 characters. My phone no [protected]
                                Oct 21, 2021
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 20, 2021
                                Axis Bank Customer Care's response
                                Hi Ramakrishna, we wish to inform you that the Axis Bank Credit Card application is approved or rejected as per banks internal norms. Regards, Team Axis Bank
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                                  E
                                  egyptpk
                                  Sep 19, 2021
                                  Sep 4, 2023
                                  This thread was updated on Sep 4, 2023
                                  Resolved
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                                  Resolved

                                  Unable to use axis bank meal card in Zomato

                                  I'm unable to use axis bank meal card in food app Zomato. I've tried reaching the customercare and unable to do it. Can someone assist me here in getting this issue resolved?...
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                                  H
                                  Harikrishnan M V
                                  Sep 19, 2021
                                  Resolved
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                                  Resolved

                                  I have opened my normal current account on[protected] and it is still not activated. Providing my details below:

                                  Customer ID [[protected]]
                                  Mobile number [[protected]]
                                  Email [[protected]@gmail.com]
                                  Branch code [1096]

                                  I hope my account will be activated soon.
                                  Thank you
                                  Oct 5, 2021
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sep 20, 2021
                                  Updated by Harikrishnan M V
                                  Please don't ignore this
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                                    Vamshi798
                                    Sep 18, 2021
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                                    Resolved

                                    I have paid my axis bank credit card bill on 24th august but it it still not showing as credited even though it is debited in my account. Resolve the issue asap.
                                    Nov 1, 2021
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2021
                                    Axis Bank Customer Care's response
                                    Hi Vamshi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank
                                    Verified Support
                                    Sep 25, 2021
                                    Axis Bank Customer Care's response
                                    Hi, we request you to reach out to our Phone Banking Center on [protected]/[protected] and our executive will assist you in this regard. We regret the inconvenience caused. Regards, Team Axis Bank.
                                    [protected]
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                                      mrinal1818
                                      Sep 18, 2021
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                                      Resolved

                                      Hi,

                                      I have done a transaction of amount Rs.139940 from Amazon on 9th Sep 2021 using my credit card ending 1494.However I had to cancel the item and a refund was initiated on 11th Sep by Amazon with Refund Reference Number : 000203 .But till today i.e 18th Sep 2021 no amount has been credited back to my credit card..

                                      Have done multiple calls to Axis Bank Customer Care with no result..Ultimately had to file complaint on Axis Bank portal with Service Request No : SAK[protected]

                                      Attaching the refund screenshot and mail from Amazon for reference.
                                      Nov 1, 2021
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 25, 2021
                                      Axis Bank Customer Care's response
                                      Hi Mrinal, we are working on your concern raised via Dipsute ID SAK[protected] and shall be responded shortly. Regards, Team Axis Bank
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