Bajaj Allianz Complaints & Reviews

Dear Customer,

Greetings from Bajaj Allianz! We sincerely regret the inconvenience faced by you. Based on your details, our team is currently investigating your issue. Our representative will be connecting with you at the earliest to resolve your concern.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Kapil,

Greetings from Bajaj Allianz! We are sorry to hear that you experienced poor customer service with us. In our continuous effort to provide you good customer service, we shall be looking into this issue to ensure such an issue doesn't arise again.Thank you for sharing your feedback.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Bajaj Allianz Sucks big time...your response time to an email query is more than a month and you ask for the most ridiculous questions to your customer. I hve already provided the policy no and the bank statement print from where you deduct the policy amount, , , on top of that you ask for the form no...I mean !!! OMG...if i have provided the policy number why are you asking for the form no...????
As a business you should have a system that picks up the information from the policy no and not harass a customer with stupid questions...that too when the email was sent on 24th Oct and you are replying on 17th Nov...

Please sort this for me asap or else I will have to go to Consumer Court.


Nahid

Dear Prakash,

Greetings from Bajaj Allianz! We have noted your concern and would like to address it. Kindly mail us your policy details at help.[protected]@bajajallianz.co.in & our team will connect with you at the earliest with resolution. Do mention reference no. "ORM012510" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Selvi,

At the outset, our condolences for your loss. We have taken a note of your concern and would address it on an urgent basis. Kindly provide us with the policy details at help.[protected]@bajajallianz.co.in to enable us to resolve your concern at the earliest. Do mention reference no. "ORM022510" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Sir, I have sent all the details and information to help.[protected]@bajajallianz.co.in by mentioning the reference no. "ORM022510". Hope the issue will be solved and the claim is settled.
regards
Selvi Muthamilselvan
[protected]

Sir, I have sent all the details and information to help.[protected]@bajajallianz.co.in by mentioning the reference no. "ORM022510". Hope the issue will be solved and the claim is settled.
regards
Selvi Muthamilselvan
[protected]

Dear Customer,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

Dear Customer,

With reference to your post, For queries related to the insurance on your loan, you may get in touch with the BajajAllianz team on the below
mentioned contact channels.Toll free numbers:[protected]any landline / mobile users)/[protected]MTNL/BSNL users)
Email address: [protected]@bajajallianz.co.in

With regards,

weCare
Bajaj Finserv Lending

I have already sent the documents and I spoke to Bajaj Allianz & Bajaj Finserv. But till now, I am not getting any proper response from anybody. They all are putting me in loop and throwing me to both Finserv and Allianz. I do not know what has happened to the documents I have sent to the following address:

Bajaj Finance Limited
c/o Tata Consultancy Services
Attention - Pradeep Rajput/Sachin Jamsudkar
Electronic Sadan No. 3, Bhosari MIDC
Near Philips, Near Bhosari Police station
Pune Nasik Phata,
Pune 411026,
Maharashtra
India

I was asked to send the documents to the above address.

Kindly refer the docuements I attached.
Selvi Muthamilselvan ([protected])

Dear Selvi,

Our Customer Care team wasn't able to reach you on the number provided. Kindly provide us with an alternative number at help.[protected]@bajajallianz.co.in to enable us to resolve your complaint at the earliest. Please mention reference no. "ORM022510" when writing to us.

Regards
Bajaja Allianz
Life Insurance

want to know the curent status of my policy

I want to know the curent status of my policy "bajaj allianz capital unit gain"
The policy no: [protected]
And the date of birth of life assured: 01/01/1971

Update Status

Dear Sir/ Mam, My name is Nirmala Kumari, I have started two plans : Bajaj Allianz Capital Unit Gain, Policy no. [protected] on 26th Septmber 2007. kindly update the current status of policies.

Sir my father taken personal from Baja finance..
He is not paid emi regularly and loan period is over, , but still emis pending..
8months ago my father died..
Bajaj recovery agent call my number, and he told paid remain emis and claims the insurance..
Loan amount 50000...

Dear Amit,

Greetings from Bajaj Allianz! We have taken a note of your concern and would like to address it. Based on your details, our team is currently investigating the issue and we shall connect with you at the earliest to resolve your concern.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Priyanka,

Greetings from Bajaj Allianz! We have noted your concern & forwarded your details to the HR team. Our representative will get in touch with you soon regarding your PF amount. Alternatively you can get in touch with the HR team at the local Bajaj Allianz Life Insurance office.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Naresh,

Greetings from Bajaj Allianz! We apologize for the inconvenience faced by you. We have noted the agent's names and are looking into the issue. Kindly provide us with your contact details & policy number at help.[protected]@bajajallianz.co.in so that we can resolve your concern at the earliest. Do mention reference no. "ORM031510" when writing to us.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Mr. Vinod,

Greetings from Bajaj Allianz! We sincerely regret the inconvenience caused to you. Kindly provide us with your policy details at help.[protected]@bajajallianz.co.in & our representative shall get in touch with you at the earliest to resolve your concern. Do mention reference no. "ORM011010" when writing to us.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Sainath,

Greetings from Bajaj Allianz! We would like to assist in understanding the reason for declining the claim. Kindly provide us with your policy no./claim number & contact details at help.[protected]@bajajallianz.co.in so that we can look into the case and resolve your concern at the earliest.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

Bajaj Allianz is playing fraud by using the ignorance of rural people. They offer policies in different names, with attractive returns. On getting the client, they simply change the policy names and take away (steal) a huge sum of the premium paid. It is a vicious fraud going in the country. Bajaj Allianz should be black listed. Justice should be brought to the poor clients.

Bajaj Allianz Insurance has many phones on their policies and brochures. But none of them respond properly.
The normal rejects are (1) This number is not in use (2) Always busy (3) This is engaged on another call. Please wait or dial again. Both return the same message. You are in a loop.
They do not send any letter on specific queries. Always send a standard pre-printed form letter, without any signature. They do not reply in email. They do not want to commit any thing in writing. The make telephonic contacts for every thing (Not clear. Not understandable. Long calls. You are frustrated. Not in a language known to you). All these support that they are Spams, Frauds and cheaters. See Attached Photo copy.
They promise this policy to pay premium only for 3 years. But send another policy and say that you have to pay premium for 25 years. Otherwise they settle for 50% of actual premium paid. You loose 50% of money already paid. Money makers by fraudulent activities.

Dear Kanthimathi,

Greetings from Bajaj Allianz! Kindly provide us with your contact details at help.[protected]@bajajallianz.co.in so that we can look at your case & resolve your concern at the earliest. Do mention your reference number "ORM010810" when writing to us.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Bajaj Allianz General Insurance Co.ltd. — Accident Claim of my Vehicle claim No. OC-10-1302-00000635

Dear Sir,

I myself is Naresh Kumar Gupta(Address--97/3 , site No.1 , Kidwai Nagar Kanpur-208001) having a truck (Tata))which is insured through Bajaj Allianze , I have a accidental Claim against my vehicle but I am totally dis-satisfied about claim Amount ,

I have already write a letter to Bajaj Allianze on dated[protected] & they have been acknowledged the same but still I have not received any correspondance from their side nor they have informed about any possitive changes .

The points are.
1. Loss has not been assessed properly.
2. it was informed that Policy is cashless but toeing , Repair , Travelling Expenses etc. was spent by me
3. Insurance Company give me the cheque of Rs. 9925.00 only (amount aproved) against the amout of loss (Rs.198536.00) which is very very low .

In view of the facts foregoing , I would be obliged if you could re -examine my claim .

Anticipating for your possitive & quick Response.

My Email Id is [protected]@rediffamil.com.(Son)

With Regards,
Naresh Kumar Gupta
Ph:No. [protected]

I am totally agree because I have already experienced about thease type of claim settlements.

Dear Pranao,

Greetings from Bajaj Allianz! We apologize for the inconvenience caused to you. Kindly provide us with your contact details and Policy No. at help.[protected]@bajajallianz.co.in so that we can resolve your concern at the earliest. Please mention reference no. "ORM010310" when writing to us.
You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

I have send all the details to the above email id and still no respond or answer, rather I had call the claims department to know the status of the policy and they have confirm that POL is cancel form the date of inseption, however I have not yet received any refund for this yet.

Please help :(.

Dear Pranao,

We haven't received your e-mail. Kindly re-share your email at help.[protected]@bajajallianz.co.in to enable us to resolve your concern at the earliest.

Regards
Bajaj Allianz
General Insurance

had updated it on http://support.bajajallianz.com/support/ with Ref no. ORM010310 and see the folloeing email I had send it earlier on 4th and now today.

From: Pranao Pande
Sent: 11 October 2013 14:26
To: 'help.[protected]@bajajallianz.co.in'
Subject: Ref No ORM010310 | PLEASE HELP | BAJAJ ALLIANZ | MOTOR INSURANCE
Importance: High


From: Pranao Pande
Sent: 4October 2013 15:30
To: 'help.[protected]@bajajallianz.co.in'
Subject: Ref No ORM010310 | PLEASE HELP | BAJAJ ALLIANZ | MOTOR INSURANCE
Importance: High

Hi Team,

I know that this is too long email; however this is what I have suffered for the entire month of August and now the September. Request you to help and guide me what need to be done in this issue.


I had approached Bajaj Allianz for a motor insurance policy in the month of August for my Alto LXI. I have received various quotes from them and then I requested them to quote on the basis of my previous policy with Bajaj Allianz in year[protected] which was called as Zero Dept. Policy. For which I received an attached PDF (Prospect Id[protected]Quote.).

After a quote was agreed, they had sent an agent to take a photograph and collect the chq for a quoted amount on 28th of August. Where I came to know that the 25% NCB is considered in a quote, so inform the sales agent to give a quote without NCB as I have a claim on earlier policy, he done some calculations on the spot and inform the amount of Rs.7600/-. I gave him the chq dated 28th August 2013 and requested to send the revise quote. On same day I ask him about the excess (Owners contribution towards the risk) on the policy. He confirm that it’s raised form Rs 500/- to Rs.1000/- since this financial year by IRDA. I agreed to it. Till date have not received and quotation.

I had called him and texted him on 31st August asking for the quote or the Policy, He called me back asking for the day to process a policy, as it was month end and he was busy.

So had called him every day as follow up for my policy and same reason was provided to convince that he is processing the policy. After various follow-ups on call and through texts, on 13th September he informs that he need to take the photographs of the vehicle again and there is increase of Rs 400/- in the quoted amount as there was some miscalculations done by him earlier. He will send someone to take photograph and collect the extra amount. So the agent arrives on 17th of September and takes only the photographs, however I ask him if he will also take the balance Rs. 400/-, he denied as he is not the correct person to collect the amount.

So I called Suraj and he assures that he will issue the policy now, will come personally to collect the extra amount and will also handover the policy. However till date there was no quote or any document confirming the policy neither he came to collect any amount. I am still following him for this every day.

On 26th September the chq dated 28th August was cleared form my account, so I called him and ask him; “At least now can you issue the policy”. He apologized and informs that he will get it process on same day. Hence I ask him and confirmed, since when the vehicle is covered and he informs that it will be form 19th September 2013.

Again no information shared of any quote/policy was send to me. On 28th September I visited his office to raise this issue and tried to raise complaint against him. At the same time Rahul Giakwad assured that policy will be processed today and will be email to you.

After this the policy was email to me, however again it was not the correct as the excess with was promised to me that it will be Rs.1000/-, was doubled to Rs. 2000/-.

So I called him and Rahul and highlighted this issue, however now they have come back to me stating that it cannot be change as this policy is issued now. If this need be done it will be done on prorate basis and I need to pay an extra amount of Rs. 1500/- approx.

I have attached the initial quote and the latest policy. Request you to help me on this issue.

I have recently received and email form then that your existing policy is cancel and new policy will be issued, till date no policy issued (email attached).

Thanks

this email had aslo bounce back and following are the details: FRAUD, BAJAJ PEOPLE ARE FRAUD AND NOW I AM APPROCHING MEDIA. WITH ALL THE PROOFS AND WILL ALSO TAKE YOU PEOPlE TO CONSUMER COURT... I have allredy approach IBN awaaz pehredar.

Delivery has failed to these recipients or groups:

Sheetal.[protected]@bajajallianz.co.in
The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.


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From: Pranao Pande <Pranao.[protected]@wns.com>
To: "help.[protected]@bajajallianz.co.in" <help.[protected]@bajajallianz.co.in>
Subject: Ref No ORM010310 | PLEASE HELP | BAJAJ ALLIANZ | MOTOR INSURANCE
Thread-Topic: Ref No ORM010310 | PLEASE HELP | BAJAJ ALLIANZ | MOTOR
INSURANCE
Thread-Index: Ac695d/EFqAZyn6ST267dQPAGI9cWAAACBwAAbfDjxAABnc0sAAA/oRQAF8a1IA=
Importance: high
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"Sheetal.[protected]@bajajallianz.co.in" <Sheetal.[protected]@bajajallianz.co.in>

NOW CAN THIS PEOPLE SAY THAT THYE HAVE NOT RECEIVED THIS EMAIL ??????????????????.

HAVE SEND ALL POSSIBLE DETAILS TO THEM STILL NO ACTION TAKEN, AS THEY HAVE CONFIRM THAT POLICY IS CANCEL. HOWEVER NO REFUND YET.

CAN SOME RASE IT FORM THIS SITE ?????????

Dear Pranao

We have received the email sent by you. Kindly allow us some time to look into the case and our representative will connect with you at the earliest. We sincerely regret the inconvenience faced by you.

Regards
Bajaj Allianz
General Insurance

Dear Sharafudheen,

Greetings from Bajaj Allianz! We have taken a note of your concern and would like to address it. Our representative will connect with you to resolve your issue at the earliest.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Shankar,

Greetings from Bajaj Allianz! We sincerely regret the inconvenience faced by you. We've noted down the details provided by you and are currently looking into why your policy hasn't been renewed. Our representative will be get in touch with you soon to resolve your concern.

You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

Dear Shankar

Your policy (OG[protected]-[protected] has been renewed and the documents shall be reaching you soon. Please feel free to get back to us in case of any queries.

Regards,

Bajaj Allianz
General Insurance

Dear Customer,

Greetings from Bajaj Allianz! We would like to help you out in addressing your concern. Kindly provide us with policy no. & contact details at help.[protected]@bajajallianz.co.in & our representative will connect with you soon to resolve your concern. Do mention reference no. "ORM022309" when writing to us.


Alternatively, you may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

HI,

When I opened a suvidha account in Citi Bank their agents told me that they have a ULIP type of scheme.
I had purchased this policy in January2014. The premium amount of Rs 1500/- of which was getting deducted from my CITIBANK salaried account on monthly basis.
I have paid premium for 23months (Rs 34000/-) and I got a cancellation refund amount of Rs 26000/-. Where is the rest of the money that I have paid?
I can see a 7% surrender penalty clause . But here the deduction is more than that.
It was a huge mistake on my part that I trusted this fraud company Bajaj Allianz, even though my friends asked me not to invest in it.

Dear Mr. Atul,

Greetings from Bajaj Allianz! We've taken a note of your concern and would like to address it. Kindly provide us with your policy no. and contact details at help.[protected]@bajajallianz.co.in and our representative will get in touch with you soon to resolve your concern. Do mention reference no. "ORM012309" when writing to us.

Alternatively, you may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

Dear Mr. Ravi,

Greetings from Bajaj Allianz! We regret the inconvenience caused to you. We have taken a note of your concern & our team is looking into the issue. We shall get in touch with you at the earliest to resolve your concern.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Hi,

Still now i didn't get any call from Bajaj Allianz Insurance company. But in feedback they have mentioned like we will working on this issue.

How many days take to resolve this issue from Bajaj Allianz. When can I get the money back from Bajaj Allianz, I am eagerly waiting for my money refund. Please take strong action on Bajaj Allianz Insurance company. Money to be refunded from Bajaj Allianz Insurance company.

Thanks,
Ravi
email: [protected]@yahoo.co.in

NOBODY EVER GETS IN TOUCH FROM BAJAJ ALLIANZ WHO KNOWS HOW TO SOLVE THE PROBLEM. ALL THEIR EXECUTIVES WILL SEND AN EMAIL SAYING "WE WILL GET BACK TO YOU IN 4-5 DAYS" AND WHEN THE PERIOD IS ABOUT TO BE OVER, THEY WILL SEND YOU THE SAME EMAIL AGAIN!!!

They are FRAUDS and in association with Citibank they are selling their policies. They give high commissions to Citibank officials to sell the policies by any means - Hook or Crook!!

DONT FALL IN THE TRAP.

Dear Mr. Ansari,

Greetings from Bajaj Allianz! We have noted the policy number and are currently looking into your issue. Our team will connect with you soon to resolve your concern.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
Life Insurance

Dear Kamlesh,

Greetings from Bajaj Allianz! We have taken a note of your concern & our team is thoroughly looking into it. Kindly provide us with your contact details & our representative will get in touch with you soon to resolve your concern.


You may also post your concern at http://support.bajajallianz.com/support/.

Regards,

Bajaj Allianz
General Insurance

Dear Mitikam,

Greetings from Bajaj Allianz! We have taken a note of your concern & our team is currently investigating the issue. Our representative will get in touch with you soon to resolve your concern.

Alternatively, you may also post your concern at http://support.bajajallianz.com/support/.

Regards,
Bajaj Allianz
Life Insurance

I have tried to reach your team directly but it has been of no use at all. No body has called to even know the exact situation. I got an email saying within 48 hours, I will have a resolution but nothing yet!!! Further I get an email from your associate - Arati (arati.[protected]@bajajallianz.co.in) mentioning that it will take another 4-5 days.. what is going on?????

NOBODY EVER GETS IN TOUCH FROM BAJAJ ALLIANZ WHO KNOWS HOW TO SOLVE THE PROBLEM. ALL THEIR EXECUTIVES WILL SEND AN EMAIL SAYING "WE WILL GET BACK TO YOU IN 4-5 DAYS" AND WHEN THE PERIOD IS ABOUT TO BE OVER, THEY WILL SEND YOU THE SAME EMAIL AGAIN!!!

They are FRAUDS and in association with Citibank they are selling their policies. They give high commissions to Citibank officials to sell the policies by any means - Hook or Crook!!

DONT FALL IN THE TRAP.