Capital First Complaints & Reviews

My lan 9979355, i maintained my emi amount on 5th august, and you people debited the sum from my bank account on 7th august and asking me to pay bounce amount. Was it fair to you people asking me to pay bounce amount. Its your fault for not debiting the sum from my a/c on 5th. If i did'nt maintain my emi amount then thats my fault. But without my fault i'm not responsible. Please go through this issue and clarify my doubt. Thank you

On my account there is one ongoing loan[protected] in the month of july i paid the emi worth ₹ 4749/- twice. On 10th july same emi amount got deducted from my account and one of your representative call me and told me there is a due so you can pay the emi by paytm as well so on 12th i pay ₹ 4749/- by paytm also.

Then i check my bank account and i come to know that the emi was paid twice so i login to my capital first customer portal i have found the emi ₹ 4749/- is showing there in negative so i thought next month it will not gonna hit on to my account but in the month of aug the emi hit on to my account but somehow it got reverse and now i am receiving calls and texts stating that your emi get bounced.

Kindly refer the attached screenshots and arrange a call back asap from someone who can take this issue seriously. Make sure there no bounce charges or another emi will not hit on to my account.

Regards
Rahul chauhan
[protected]

I have taken a loan 4lkh and processing fees deducted 14500/ which includes
Processing fees, admin changes, insurance
I dont know tha this much about will be deducted, when i got the loan then i come to know

Now i wanted to close the loan and these people are saying that foreclosure charges are 5%, there are no banks charging for foreclosure this much

Hi team,

Loan account number[protected]

What is going on???... I already had my card for capital which is blocked. I had issues with cheque so new cheque already given to capital first employee jagriti mirkute... Still after maintaining sufficient balance my emi is not yet deducted, then you guys will ask for more 400 /- as bouncing charges becoz i use that account for loan and saving so the amount gets deducted every now and then.

Do you guys had any personal issues with me?
It's a hectic... Already your customer care after commiting me that your card will get unblock in 3 days after two days changes the statement that it will take 90 days...

Frustrated to be with capital first.

I will not ever go for capital first loan.

Don't deduct extra else will surely raise a issue it's already troubling me a lot.

Playing with customer and there feeling guys.

Hi,

With reference to agreement no - 9720621 i had paid emi online by using capotalfirst app on 1st agust 2017 and had mail from capitalfirst saying sucessfull payment..but they deducted emi from my idbi account on 5th agust 2017.
When i have paid and sent mail why did they deducted the amount again.

Not only this, there number[protected] is not working and no one is responding on customer. [protected]@capfirst.com.please find atached below

I need reversal of duplicate emi of agust 2017 which they deducted from my account.

Capital first has issued two wheeler loan to someone with my pan details for an year. They have used my pan details as fraud. They don't talk properly and their response on fraud is very very sluggish. They used my
Pan card: fgjps7440n
Capitalfirst[protected]Loan account number)
Capitalfirst - date of enquiry - 07/10/2016 reminder sent o12 times to them from cibil.com, but they a=have not acknowledged yet.

Dear sir i had taken a two wheeler loan from capital first with loan account number: 2923156 sir, i have to close my loan account. Help me please. My name is moin kheradawala many times the branch office came in and there is no correct answer on it calling in customer care replying you go from there to the branch office nobody gives me reply in the branch office.

Muje cl aya tha companyse bola gaya apka loan approve hua hai 91000rs emi hoga 4843 2nd day unka admi cheque collect krne and wala tha mene pura din wait kiya but koi nhi aya customer care me cl krke bola unko kuch nhi pata to phir loan ko apply krne ko bolke fake commitment kyu karte ho aap info leke chod dete ho ye karnge wo karenge to karo mat kyu time waste karke fake commitment ki hum kya pagal hai aap ke iss bato ki wajah se apke company ka nam kharab ho raha hai na aap emi card deto ho aur nahi kuch facility iske wajhse logo ka trust nhi rehta

A person calls and says that he is an advocate appointed by capital first and will come to my office to hand over a non bailable warrant to my boss for non payment of personal loan. Kindly suggest what action can be taken against such threatening calls. I hve been receiving such threatening calls on phone since the last three months. Kindly suggest what action can be taken?

Hi team,

They cheated us as there was no resolution was given to us.

Instead i'm getting calls from local office and demanding to pay the due of rs 30, 000/- or pay rs 22000/- for the actual due of rs 4175/-

We got cheated by filed executive as he took amount from us as part i of collection but didn't submit to capital
First nor capital first team did follow up untill we got to know on the check of my cibil and first team is asking to settle your account by paying rs 22000/- for due rs 4175/-
Instead taking action or giving wavier on my actual due of rs 4175/- as executive cheated us (In the name of capital first)

I got email from capital first saying i have to pay complete due or i can settle account with rs 22000/-

We got cheated please help us anyone please as part of middle class citizen of india this is too unfair to demand us in wrong manner even local office executives talking unresponsive & not giving respect to us

Regards
Rasool

Hi team,

They cheated us as there was no resolution was given to us.

Instead i'm getting calls from local office and demanding to pay the due of rs 30, 000/- or pay rs 22000/- for the actual due of rs 4175/-

We got cheated by filed executive as he took amount from us as part i of collection but didn't submit to capital
First nor capital first team did follow up untill we got to know on the check of my cibil and first team is asking to settle your account by paying rs 22000/- for due rs 4175/-
Instead taking action or giving wavier on my actual due of rs 4175/- as executive cheated us (In the name of capital first)

I got email from capital first saying i have to pay complete due or i can settle account with rs 22000/-

We got cheated please help us anyone please as part of middle class citizen of india this is too unfair to demand us in wrong manner even local office executives talking unresponsive & not giving respect to us

Regards,
Hyder [protected]/[protected]

Dear sir/madam,
My loan a/c no is 5319097. I did not receive any schedule from capital first this is the second time of my complaint no action is taken please look in to this matter. The name of my firm is jaymangal industries. Please take prior steps in this matter. I do not have any document received by capital first so please give me the schedule.

Mob no;[protected]
Email add:[protected]@gmail.com

I took loan amount of 16000/- and i paid of 12000/- but due to major accident i met in 2014 i couldn't able to repay amount of 4176/- directly instead i had paid this amount collection executive and that executive has cheated me
Recently i got to know about my due at capital first on my cibil check but since then to till now the panality of 25000/- was imposed on my account so i had approached to local office they're saying me to pay complete amount 30000/- for due of 4175/- so please help as am facing very poor financial condition even please consider the field executive who do fraud.

I went many times to local office but they asked me to full amount of 30000/- to get noc please help

Loan account no - 2287380
Contact no - [protected]
Email id - [protected]@gmail.com

Fraud company, very big scam to take money from customer as a loan processing amount and then declined there loan without giving any reason.
Ms archana ([protected]), vikram tanwar ([protected]), devendra singh ([protected]), cheque and document recieved (Munendra) [protected] and there colleague (Delhi) harassed and fraud with me.

Application no :[protected]
Loan account no : 10218820

I have lot of evidence to prove that they did fraud.

I applied for a loan from capital first of rs. 60000 for a tv on june 2017. It was suppose to deduct rs. 4159 every month for 9 months once in a month.

On 6th july 2016 rs. 4159 got deducted as per the documentation. On 27 jul '17 again some charges was debited from my account without any prior knowledge to me.

Capitalfl_mndtvrfchgs_june17 rs. 115.00

I need to know why there is an additional deduction because the loan i have taken is an interest free and without my authorisation or the informing me about this deduction in early why amount is debited from account. This is outrageous. I need an explanation.

Regards,
Jeevan r

This company firstly blocked my card permanently, then it not transfering my payment done info to cibil.
And the worst part is the emi that was skipped was paid by me in that month only and the company's employee took the money and company didn't do anything for about six months even after my constant complaints to their telecom executive.

Still they blocked my card permanently and say now i cannot purchase anything from capital first.

Worst company ever. They are blaming the customer for what they should apologize for.

I regret my buying decision to be from capital first.

I took personal from capital first of rs.700, 000. Paid 2 emis and this month emi got delayed due to some payments delay from my customers as i have a glass business in the name of standard glass and aluminium centre. I always have a clear history of making timely payments.

I got a call from mr. Naveen contact no # [protected] claiming to be capital first employee. This bastard naveen abused very cheaply by telling that he will come and rape my sister. How dare this bastard can abuse me is so unethical on the part of capital first. Im going to file consumer complaints and also to nearest police station. Im going to escalate the matter and splash everywhere and also around the social media. I will not spare this bastard.

This is very bad on capital first where im a very good customer from many years.

I want action to be taken immediately else i will do what i can.

Mohammed nizamuddin
Mob: +91-[protected]
Off:[protected]
Email: [protected]@gmail.com
Prop m/s : standard glass and aluminium centre
Nizampet
Hyderabad

I have always dealt with capital first, from the time i started going for loans (Personal and consumer durable). But, i guess it was my worst choice. I have always been making their payments on time. Post demonitisation i lost my job and even after that i continued to pay them as priority. It's just been recent two-three months that i am missing out on the payments, that is because i am completely broke now. I still go ahead and arrange for money and make their payments within 1month's time. I am more concerned about my own cibil ratings. But it seems like capital first has hired 'mawali's to talk to people, who even miss out on a single due date. They almost get offensive, talk blunt, and threaten to visit our homes and create havoc. I will make sure that even if i am left with no options to get a loan, then too i would never take it from capital first.

Attempted to get some resolutions by updating the same with the customer service, through emails. I have a series of mails sent to them, but unfortunately even they don't feel like they are concerned. Hence making it public here. I would not go for them again nor would suggest them to anybody else.

Dear team

I need my noc letter at the time of submission of my last outstanding payment one of your executive told me that i will receive my noc within 30-45 days. But till date i have not receive my noc. Please share scan copy of noc letter on urgent basis

My loan number is - 3213650
My contact number is [protected].
Please reply me on my mail id [protected]@gmail.com

I am in urgent need to buy a handset and when i went to buy the product i got to know my card (No 2908 357) had been temporary blocked and after calling on the toll free number i have been given an answer that due to internal policies the card has been blocked.
On the same card i've previously purchased 2 consumer durable products and there has been no defaulter from my side. And now i am being told it will be unblocked within 90 days.
As said earlier i'm on sos basis need of purchasing the handset