Capital First Complaints & Reviews

It has been more than 10 months since i applied for the card and haven't received the card yet. This has been a very bad customer experience.

Loan account number 9627391 i have a loan in capital first as per their terms after 3 months i should receive an emi card, how ever i have spoke to capital first customer care they said it is been dispatched to my communication address and i haven't received yet again called customer...

Hi,

I took a loan from capital first of 54000 rs for a samsung phone on aug 2017. It was supposed to deduct 5400 rs every month for 10months, starting from oct 2017.

On 5th oct 2017 5400 rs got deducted as communicated. On 27th oct 2017 again an amount of 118rs was debited from my account.

Capitalfl_mndtvrfchgs_sep-17

I need to know the reason and want my money back. As it was...

I have purchase televison on emi in capital first and till now paid every emi on time. But in a mean time you ppl send me a msg sayng that didnt paid emi. Later i got a message saying emi is paid. Now when i need to purchase a new mobile through emi card ppl in showroom saying that card is blocked due to their internal policy and takes arnd 90 days. But offer will b closed. Now who is responsible for this...

I had availed a personal loan from capital first with loan account number 2004658.

Last year i had settled the loan with capital first on 25/07/2016 and had received noc from the company. However i am still receiving messages and court notices from the company for non payment. On talking to the customer care they assured me that the issue will be resolved but they are still continuing to harass me with court notices and sending...

My self ravi s borsadiya, contact no: [protected], [protected] from gandhinagar

I have applied for a personal loan on 13 oct 2017, my document collected on 14 oct 2017 from agent, the name of the agent is almas and his mobile no is [protected].

On 24 oct 2017 i received a call from mumbai for verification. On next day 25 oct 2017 i received a call from agent almas that "your loan is approved but due to location...

Hi,
I have been having issues with the capital first payments and miscommunication between the company and the collection agency. The loan account number 9513401 was over paid because of the collection agency asking me to transfer money and then on the same day ecs also getting passed on the same day. Because since i am salaried and i have had other emergencies this month i was in a tight budget constraints i had reserved the exact...

Loan no:10749226

My name is zainab khan.in august 5 i have been asked to pay online, even though the amount was maintained in the account. I paid online on 5:august morning 9:30 am. Then ecs presented in my account, then i got charge for check rejected. Last month on september i have made a complaint, i spoke to prakash he said that you will not get charged anything from bank account, he asked me to pay just rs 500, and he...

I have no cheque bounce and i have no late payment fee
And
My cibil score is excellent, my loan account details is excellent, my payment history is excellent (100%)
But
My card[protected] is temporary blocked from 5 months by capital first with out any reason
And
When i am asking why my card is temporary blocked and when it will be activate there is no proper answer from capital first.

Every...

My loan a/c no. Is 5820090 i paid my emi on 12/10/2017 and today is 17/10/17 after updating my new contact no. Several time they are calling my in friend's no. I given during the verification and misbehaved with him. That lady is behaving rudely when i called her after getting her no. From my friend. I am sharing you the contact no. Of that lady kindly take some necessary step.[protected].

Debajyoti ghatak
[protected]...

I took a Consumer Loan from Capital First on 5/02/2017. My Loan No is 9363014. The total disbursed amount was Rs. 17600. My first EMI was deducted on 5/09/2017 from my SBI account no. [protected] on time. And, rest of the EMIs were paid on time as per the schedule withoud any delay or bounce. The company reported a CIBIL case against me on 31/05/2017. Being a bonafide consumer I paid all payments on time still I am facing such problem. the...

Dear team

I need my noc letter at the time of submission of my last outstanding payment one of your executive told me that i will receive my noc within 30-45 days. But till date i have not receive my noc. Please share scan copy of noc letter on urgent basis

My loan number is - 6278644
My contact number is [protected]
Please reply me on my mail id [protected]@gmail.com...

These people are # they made me wait for 15 days first and the amount i needed was urgent. Later their executive collects all the documents with 2 cheques and then they again dont inform about anything later i called them after 4 days then they say your application has been rejected because the name which is feeded in our system being as an old customer has a spelling mistake that is again a mistake done by their executive during a purchase...

I would like to inform you that i b. Srinivasa rao having the loan account in your capital first limited. Loan account no.8102731 for two wheeler loan taken on 05th november 2016. First loan processing time i have submitted my idbi salary bank account cheques for auto debit system after one month i have resigned to my job and my salary was not credited in my account then after i went to capital first limited and requested company representatives...

Sir loan no 7621175 & loan no -8984883 amount -2890+1890
Already paid online by 4 th october but again call and msg emi deduction sms... This is very bad sir.
This is ur email for me,
Received rs. 1890 by online payment towards your (Consumer durables) loan (A/c no.7621175). It will show in your account in next 3-4 working days

2nd loan email-received rs. 2890 by online payment towards your (Consumer durables)...

I paid for closer for my three loan account num 6732347, 10673233, 10673354 on 30 aug2017. Two account is closed but one loan emi is hit in my account on 5sep2017. I spoke to customer care four time regarding this but all of executive is very rude. Spicily mr. Laxman and mr. Ashish even they dont know how to talk with customer. Today is 6oct but till now no solutions for my problem.

I suggest my friends don't choose capital...

For example if emi is 1500/- for late payment, this great finance will charge like
3 bounce charges by immediate ecs presentation and late payment for even one month also they grill life of an ordinary family i. E 400+400+400+300+300+300
= 1200+900= 2100
Finally emi of 1500+2100= 3600/-
My humble request for any ordinary person, if you take any loan from capitalfirst they will charge 100/- interest.
If...

Hi team,

My loan # is 9245011. I do not have any late payments on my loan. I have also cleared one of the loans already. Today i am surprised to see that my card (Card# 4696861), has been temporarily blocked for no reason. When i contacted capital one customer care, the customer care agent and the supervisor spoke very rudely, they do not have any answer other than "blocked for internal purposes for 90 days". I need an answer,...

Today i am surprised to see that my card (Card# 5176023), has been temporarily blocked for no reason. When i contacted capital one customer care, the customer care agent and the supervisor spoke very rudely, they do not have any answer other than "blocked for internal purposes for 90 days". I need an answer, i need my card activated, i am in need of another consumer product. Kindly help to activate my card asap. As you have noticed i have...

In month of may i financed a phone through capital first. Every thing was going good but in last month they charged me 800 late fine charge saying that i delayed the payment for few hours. When i contacted customer support they promised me to give reversal and i got that one. But the fact is they me charged late fine for the amounts that they already took from my account. At that time i was not aware about the ac balance so i made payment...

I took a two wheeler loan from capital first. I issued a cancelled check and a cheque of rs. 3732 for the first emi. My first emi was debited perfectly from my sbi account. My emi date is 5th of every month. On second emi, which was on 5th feb, 2017, it didn't hit my account in spite of having adequate fund in my account. I made complaints several times. I got only one excuse every time that you need to contact your branch. I asked my...