Capital First Complaints & Reviews

I am getting a call from capital first which my name is manish any javed name of customer which they all are finding hence i am getting this call by daily basis i say him to updated my no is wrong no they all fullish people of capital first agian and agin calling to me if i get the call from now i will longe a complaint and also file fir against capital first

Pehle mujse kaha gaya ki sir ap emi cyber cafe se ja kar kr dijiyei mne kr di uske bad mere acount se bhi emi 9 kati gyi
Meri 2 emi kti h bina btye acount se bhi paise kate or cyber cafe se bhi karwa li mje mere mne custumer care par call ki 7 se 8 bar meri koi baat ni suni gyi
Or meri call hold par rkh kar call kat di gyi har bar
Yaha customer ki koi baat nhi suni jati

Dear sir/madam,
I didn't got my user id and password till know. I want to check my status of loan and i am not able to check my status of loan because i don't have my user id and password. So kindly resolve my problem asap...

This is my loan a/c no 12475139 against consumer durable account in capital first
Kindly resolve my problem asap...

Thank you.

Bad behave
Capital 1st,,, please never think about take loan by this company.. They have no idea to talk with customers and they doing fraud.. Person name bali nd this num [protected] so solve my this complaint early kindly issue this problem soo thnk you i pay almost eny peyment but last payment issue i reqeust plz cary next month my this month payment so he talk bad
Regard r
Ranjit
[protected]

Hi team,
I am m anil kumar i have foreclosure & paid total amount of rs.17, 001/- to capital first and closed my account but capital first people have updated as post wo settled (16569 balance). I have received noc & statement as closed. Many time i have reached capital first people but their have responded saying yes you have paid and closed the account but we will update it as same now we cant do any thing. Due to this am facing lot of problem in day to day life.

Please help me on this i have every proof of paying total amount and closing of my account
Cd account loan details : 4685000
Name : m anil kumar
Mobile no : [protected].
Please help me to reslove this problem to update in my cibil as closed.

Sir,
My name is chetna sharma. I had finance an air conditioner in the last year from modern sales at sector -22 from your company. Now my registered number is changed ([protected]) so kindly update my new number ([protected]) in your system.
My new number is [protected]
My card number is 4933129
Finnone id is 8003408
Kindly do the same as soon as possible.

Thanks
Chetna sharma

My name is vishal i have a everymonth emi of rs 1677 amount of my sony bravia tv and i pay after the due date the total amount i pay manually on capital first web site thru billdisk rs 2499 on 15th sep. Today again the capital first deduct the emi amount from my hdfc account rs. 1677. See the attachment of my last pay and refund my amount asap.

Thank you

My loan no: 10749226
My name : zainab khan
I am trying to pay my emi online. Y the hell it's showing overdue of 1300. You people are fraud charging unnecessary amounts of bounce charges and etc. Even though i m maintaining the amount. You people call and ask to pay online and then you charge bounce amount, this is how you charge so much interest. My ecs issue in july i visited to branch, i have given advance cheque for all the remaining emi s, but i was not informed that there is a 500 charge, for that, but still the next month on 5th aug. I received call from capital first at around 9:15 am she told to pay online at the same time though the amount t was already maintained in account., she told that after 10 am there will be bounce charge if you pay online. She told me that your amount will not deduct from account, so pay online and after this on 10th i charged for bounce charges and now it's showing overdue of 1300 and in don't know what is that overdue for. So please update me about that, and i want to make a complaint about that lady i have spoke in 5th aug and in have been misleading information and i got charge for bounce amount.
I have sent an email to them, but still i have not received any appropriate response from them or any call regarding the issue.

It all started with the Change of my ECS account details. I spent my 3 hours and paid Rs. 500/- also for change of the account details, it was told to me by one of the Capital First Executives that it will take 45 days for change of the ECS account details. so she asked me for a cheque for one month payment of my Loan EMI. It was done by me and my EMI got debited for the next month with the cheque which I given to them. But, for the second month it was not debited due to lack of responsibilities of Capital First and I was charged late fee and bounce charges for that month which I am not responsible for. also I am getting calls from Roshni or whatever her name is, with arrogant and rude behavior on the call, asking for the payment . I denied for paying and asked them to get it deducted by ECS as I have opted for ECS with the account change details shared with them.
But I was getting regular calls from Capital First with rude behavior as if I have not opted for finance and I have got a charity from them.
Each and every time, I have asked them to hand over the call to their Manager, but still no response from their manager too. Also number of mails I have sent to Capital First, but still no response .. instead the answer I am getting on calls, is like "hamare paas dusre bhi kaam hai, kaun apke mails to reply karega" I have each and every call recorded with me.

now for this Third month (after I applied for Change of ECS account), the EMI got deducted via ECS, but still I am being charged for Bounce charges and late fee etc. which is not acceptable.

And moreover, they have only one office for whole of Mumbai, and that too with the worst Staff ever I had seen in my life.

Really fed-up of Capital First and willing to complaint like anything on them for regular misbehavior on calls.

I've bought air conditioner & led through your finance scheme. My loan account to buy led was 8463594. Ive paid my last installment of led this month
My loan application to buy refrigerator is rejected by you.
My mobile number is [protected]
I've paid all installment at right time
Pls will you let me know why my loan application to buy refrigerator is rejected by you

The dsa got some details from me but said loan will be at 11.29%.. Already me to transfer rs.800 for processing fees..

I was horrified to see a loan of 1.6 lakh disbursed for a tenure of 5 yrs.. Interest rate at 16%.. And some 14 thousand rolled deducted in the name of multiple charges..

I have been chasing them from the day loan was disbursed, but no one came ahead to resolve my query or offer any solution..

Nothing was informed to me, neither my consent was taken.. And now when i'm closing the loan after minimum holding of 6 months, these # are charging 5% prclosure charges.

They are cheaters and scammers.. Stay away from them at all cost..

Your man mr. Govardhan came and take checks with me and telling your loan rejected with no pperfect reasons and i go to the your h. O. Vijayawada near benz circle and talk to his superior officer mr. Vinay and he tell we will send again for recheck but he is not send and i phone to your officer who came to me and collect checks he is not lifting the phone when i call so many times. While he speaking to me i consider he is asking money indirectly to me and i am not response. That is the reason i think he is reject my personal loan

10489615 car loan

My emi was due on 5th sep 2017, unfortunately i wasnt able to pay it on 5th

I recieved a call kn 6th sep 2017 and this guy asked me to go online andmake the payment, i did that and i gave him the reference number. I as well told him one more loan i have can i make thatpayment as well he said yes, i made that one as well.

Nextday recieved a call from a guy asking me why i did not paid my emi (I was shocked i told him i already made it yesterday he said give me the reference num, i said i am driving call me back in1 hour i will give you.

Next day they again deducted the emi from. My account, i called customer support, they asked me to wait 2 3 days

Now
1 - one person calls and ask me to make the payment next day they call me and askme why i did not paid it (Come on are you serious your department does not know who made the payment or not)

2 customer support is worse i have ever known any

3 educate your reps they always have no answer

Take strict action or otherwise will be your company may get intk trouble

Hi
My name is shabana begum, my loan no. Is 9188437, i have taken loan and all emi are properly paid in 8 months through ecs. After last emi deducted on 5.9.2017 once again on 7.9.2017 they deducted another emi which was unauthorised.
When i contacted them they says 8th emi is bounced where as in my account 8th emi amount cleared to them.
Pl. Help in this issue.
Thank you

Regards
Shabana

Hi Sir My name is sachin and i got a call from 2 number the first call i got from is +91-[protected] D L Police telling me in a abrupt manner that you have taken a consumer loan and your case has been filed against section 138 at the high court as per RBI and we will drag you to court, and he said to call some R. K. Sharma who happens to be a layer from the high court and his number is +91-[protected], when i called him he started shouting at me and threatening me that we will sue you and all, i asked him could i get your licence number since you are a layer he started shouting and telling me we will drag you to court and all, when i told him i am not the guy who you want he says no it you dont tell lies. If he is a layer he would not shout but spoken in a normal manner.
plz do any think ..as per the request

I purchased a lg product from capital first for which d said emi of rps 933was deducted on 5/9/17n dey r sending me repeated msg dat d said amount hasn't been deducted
Emi of rs 933.00 towards lan 11540057 has bounced. Pls pay www.capfirst.com or at any axis bank branch or at cfl branch.
Now d alerts which i get from sbi is as follows on 5/9/17
Your a/c xxxxx574501 debited inr 933.00 on 05/09/17 - transferred to investment intermedi. A/c balance inr 1, 940.87.
And again today i got a call from capital first regarding the payments few hours after dat again a msg reflection ted as follows
Dear customer, emi for sep17 has been debited twice for your capital first loan due to your bank error. The excess emi refund will be initiated to your ban
But d deduction date for every month is 5.
Kindly help

My name b sravan kumar, this is my loan no 10802854. My concern is i charged because capital first represents made mistake. I have not informed by their representative while accepting my cheque. If i would have informed i would hv closed my loan on that point only.
Am not going to pay such charges. I don't want any issue when i closed my loan.
Requesting you all to look into same.
And even customer care also very worst on their job, no any knowledge at higher team also. Given wrong guides witch will charged unnecessary on their account. Because of your mistake customer getting charges.

Sir, i with the cfl customer id no 3341092 have to pay the emi amount of rs2500.00p on 5th sep17. I kept more than the sufficient amount on 5th opening balance. But i received a message that cfl cheque was bounced. I queried at my home sbi branch and near by cfl branch bezcircle, vijayawada. The concern costumer representative convinced me that it was wrong message. I agreed with him. On 7.09.17 i have to pay another company emi. I kept the sufficient amount in my ac. Today i. E 07.09.17 11.56am i received a message that the cfl emi amount rs2500.00p was debited again. Which lead to bounce the emi cheque of another company. I am totally upset about it. I hope that you will understand my problem and will take necessary action against the damage done to me bcz of cfl management.

Sir/mam,
I applied a mobile loan at wave mall, reliance digital lucknow. The representative of your company took my aadhaar card and the card number is[protected] and i gave my pan card, the pan card number is bljpa3351d and my state bank of india passbook also to see my track record of all my loans. But after 10 mins your representative told me that your loan is declined. So i want the reason why my loan was declined. None of my cheques or installments are bounced ever. I felt very much ashamed and vilificated. So i want the perfect answer that why my loan was declined. I want the answer in 1 working day otherwise i will sue the company for making me ashamed and vilification. There are some records i have my cibil score is about 750 and all my other loans are going perfect. My mobile number is [protected] i[censored] want to enquire something then u can enquire by calling me. There are some screenshots i am sending to your company and i want the answer in 1 working day otherwise i am ready to fight for my rights
Thanks,
Ameerullah

Im sumithra thyagaraju my phone no is 997XXXXX02. currently i hav two loans i.e 11903676 and 12046110. but this month EMI was not debited from my account. how can i pay my EMI. and also i dont hav customer ID and password pls provide suitable answers. how can i know my sibil rate? pls provide customer id and password. what is relationship number in capital first