Capital First Complaints & Reviews

This is to inform to you that my name is dibyenduhalder, i am not gate my capfst card .i am alrady pament my 7emi, my card no 5268155 .so please
sent my cadr gy home adress.

My loan number was 2885702.I called more then 15 times and today 35 days capital first loan account showing in my cibil report which is even norelated to me. looking for salutation. very disappointing service

Sir
I kayam singh having a loan from your financial company But i pay the full amount of my this loan on 30th june and then the emi is also deducted of 5th of july And today is 11th of july and in 10 days I do not receive a NOC And the amount paid more

You atleast get calls from a landline number, I hear abuses from people calling from Mobile phones and standing in middle of the traffic and threatening me that they are just on their way to my home. (I have just missed my emi due date by some days)

Rajesh Kumar Vishwakrma
Mo no [protected]

Loan Ref No-[protected]-This is my loan ref no. So kindly let me know ky customer ID.
Contact - [protected]
mail - lahkar.[protected]@gmail.com

Loan No.12416137 EMI Rs.2660
Loan No.12336318 EMI Rs.3334.

5th is ECS due date, this November 06.11.17 and 07.11.17 was holidays. 8th Oct both amounts were cleared ECS by the Bank.

8th Oct Captital First sent message, that payments were bounced and charged Rs.400 each as a penalty.

This is not good as trusted company.

i have proof of bank statements which were sent to email to customer.[protected]@capitalfirst.com.

Srinivas
[protected]

Date: 14.07.2017

To,
Capital First Limited.
One Indiabulls Centre, Tower 2A & 2B, 10th Floor,
Senapati Bapat Marg, Lower Parel (West),
Mumbai - 400 013. Boardline: +[protected]
Email: customer.[protected]@capitalfirst.com; social.[protected]@capitalfirst.com

Kind Attn.: Mr. Prakash Sakhat

Dear Sir,

SUB: Complaint for not deducting EMI from my Bank Account.

Ref. No.: Electronics Durable Loan No.: 10171321

I am in receipt of your reply against my letter dated 13.07.2017 on social media portal called indiacompliants.com. While going through your reply; it seems that still you are not ready to accept your mistake for your lack of work OR negligence though i have submitted all necessary and relevant documentary proofs.

Also, once again you are forcing me to pay you first outstanding EMI and obliging me by waiving of penalty amount of Rs. 1200.00 for which i was not at all responsible.

In that case I’ll give you two options to resolve this issue in a peaceful manner which is as follows:

1st Options:

You have to reimburse my excessive amount Rs. 400.00 first; which i have paid you as penalty because of mental harassment given by your collection agents against your false allegations of EMI bouncing for the date 05.06.2017.

2nd Option:

If you wish; that i should pay first your outstanding EMI of Rs. 2113.00 than you have to give in writing apology letter cum undertaking to me in following manner:
“It was mistake from Capital First and we will assure you that we shall rectify the same with immediate effect and will start debiting your balance EMIs directly from your bank account.
Also, we will ensure you that we shall reimbursed your Rs. 400.00 which you have paid as penalty in your bank account within 24 Hours on receipt of your outstanding EMI amount of Rs. 2113.00
In case, we failed to suffice above commitments than Capital First will waive all your balance EMIs and issue a NOC letter against your Loan No.: 10171321 OR you are entitle to take any legal action against Capital First and can file defamation case.
We seek your pardon and assure you that such mistake will not occur in the future. We regret for the inconvenience causes to you.
We further request you to kindly co-operate in this matter and help us to settle the issue.”
Above letter should be signed by authorized person only with designation and employ code number on Letter head of Capital First Company

Hope, you will think on above given both the option and chose any one of them to resolve this issue in quick and peaceful manner.

Meanwhile, as the matter still under disputes and until its get resolve please make sure that any of your collection agents should NOT call me and harassed me OR pressurised me about EMI payments. Otherwise, I have to take up this issue to local police station.

I have made up my mind to fight with CAPITAL FIRST on each and every platform until it gets resolve in positive manner.

Expecting your positive reply.

Thanking you.

Yours truly,


Manan Upendra Shah
Mobile:[protected]

So you mean the concern is still un-addressed..???

Please note. I am capital First EMI customer not send my EMI card in Post address. Pls ignore.