Capital First Complaints & Reviews

Date: 21.07.2017

To,
Capital first limited.
One indiabulls centre, tower 2a & 2b, 10th floor,
Senapati bapat marg, lower parel (West),
Mumbai - 400 013. Boardline: +[protected]
Email: customer. [protected]@capitalfirst.com; social. [protected]@capitalfirst.com

Kind attn.: mr. Prakash sakhat

Dear sir,

This is with reference to your mail dated 19.07.2017...

As all mentioned the problem with customer id and password, i also facing same. So i need my credentials. Lan : 11402818. And one question i want to ask, i. E. If your customer facing this problem from long time then why you are not solving this by sending credentials message to our register mobile no when loan get approved and cash deposited to our accounts. Second thing you have mentioned to someone that we have already sent details on...

Using abusive language
Dear sir,
Regarding payment issues capital first employees using abusive language and totally miss behaviour using valger words.
We are registered complaint against capital employees mr. Suraj land-line no. [protected]
In the capital first customer care complaint id is 04127775 date 12/07/2017 my humble request to you kindly see this mater otherwise we are go in consumer court and local...

I have made payment on 23rd june and sent email and i have the received the foreclosure statement on 22nd itself. They sent foreclosure statement on 22nd evening in-order to collect extra emi on next month. Another worst part is the foreclosure payment is reflected as 08/july (After 15 days) after rigorous follow-up. Now they tell all non-sense reasons. Looks they are worsen than local mortgage people. Need to make them feel they should not...

Dear Customer,
Please quote your Card No 5724761 at Consumer Durable Dealers to take preapproved CD loan o[censored]pto INR 45000on your Easy Buy Card.
Capital First
I TAKE LOAN FOR MY REFRIGERATOR IN JANUARY 2017.I GOT THIS MSG PREVIOUS MONTH YET I HAVEN'T RECEIVED MY EMI CARD.
CAN YOU TELL ME WHEN WILL I RECEIVE MY CARD.WILL I GET THIS AT MY HOME OR ANYWHERE ELSE?...

Hi,

This is very serious issue. Recently, i have applied home loan. From bank verification, one two wheeler loan is taken against my name with my proof on last year august. The loan taken for other person using my documents.

Last year, i was in uk through my company deputation and came back to india on may 2017 end. I got surprised when bank was doing inquiring about this. I found this issue through cibil report.br...

I have applied for a loan which got rejected, i am ok with the rejection but not the reason. The reason is i am a bachelor and staying alone, which is still ok at one point. But my question to capfirst is why did you pick my file and made me waited for three week only to give this piece of information. When i had told you before itself that i am staying alone, why did you bother to come and visit me and wasted all my time. If it was just...

Dear sir/mam
I am writing this complaint due to misbehave from the agent of capital first those they came to my home place for collection actually they misbehaved from my mother and abused me but i am requested him i will give your emi as soon as possible as usual earlier payments but the guy didn't listen to me shouting in a wrong manner. So please it's a humble request kindly do the needful for me and take a strict action against...

Dear sir,

My loan no is c5641274, i paid all the emi on time, always u deduct the emi from my pnb account, but this time emi not deducted, i dont know why, i have proper balance in my account, but it is overdue, now as per you, you are charging 1200 penalty charges, that is too much high, kindly check and resolve all the issue.

If you will charge this amount then how, any customer can faith on on your customer...

Loan Ref no 7959359.i have taken an LED Lg42inch tv in october by the capital first loan..after n 15 days the collection agent by the name chethan he took f the tv.but he didn‘t return the tv...then he switched of his mobile.from 6 months we are receiving due payments from the office kormangala capital first.maneger vijay is nt responding to me.now frm the office branch they have called me and saying case is filed..i paid 8500rs while purchasing...

Ref. No.: Electronics Durable Loan No.: 10171321

I have taken Electronics Durable Loan for SAMSUNG Mobile Black J7 Prime from Kohinoor Electronics Store, Kandivali (West), Mumbai under Invoice No.: KAN/159930 on EMI under above mentioned Loan number from your company.

I am repeatedly getting SMS messages about bouncing of our 4th Instalment (EMI) against above mentioned loan from your company. I have crossed...

Hi Sir,

My EMI is not deducted on the 5th of July which is the due date and the emi is showing up as overdue in the statement of account. MY account is sufficiently funded and capital first did not even try for payment.

My loan agreement number is 11530562.

If this is the case and my emi has bounced I will ensure stringent action by imposing a consumer case on capital first.

This...

Request for noc. I had taken 2wheeler loan on april 2013 and i i battula anita devi taken vehicle loan hero ignator (Loan reference no[protected] for business purpose to my husband and given his cheques only, in the name of naidu associates and authorised signatory is my husband mr. A. Dilip kumar on april-2013 and for 24 months emi and it was cleared on time april-2015.in betweendue to major health problem of husband loss in business the account...

I went to Dhru Automobiles, Ring Road, Surat for purchasing Honda Duet. There were hoarding/board over the office with offer of loan at 6% EMI Interest. I inquired with the sales executive regarding this offer and they explained me that they have best offer for me with 8% Deductive Interest Rate with Capital First. When I asked above this 6% Interest Rate, that told me that in 6% I will have to pay more interest. On asking the reason, they...

Hi Team,

My loan # is 2294507. I do not have any late payments on my loan. I have also cleared one of the loans already. Today I am surprised to see that my card (card# 848566), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent and the supervisor spoke very rudely, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer,...

I am SAJID SOLANKI and writing this complaint as I have not received my Customer ID and Password for Loan Account Number : 8658199 & 8658154, Hence request you to please the same on urgent basis on my Mobile Number : [protected] or Email [protected]@gmail.com / [protected]@gmail.com which ever is convenient.

Thanks and Regards,
SAJID SOLANKI...

Dear sir,

Recently i have done a balance transfer for the remaining amount in hdfc. I have got the dd from hdfc. But the issue is that capital first bank is not providing me for closer letter since more than a month. There is a staff from capital first was co-coordinating [protected] but he don't picks my call any longer. Last month also i had to pay the emi amount and looks like this month as well i have to pay else there...

This is regarding my Loan Account No 9286501

This started from day one, as the EMI amount is supposed to auto-deduct on 5th of every month, As usual i did not take any concern, but every time i had to pay an additional late fine. So why should i pay fine of Rs 400/- every month due to your teams fault? But this month again in order to avoid the late fee as i logged in to pay, there is an additional "Overdue charges of Rs 800/-"...

I complete paid for mobile instrument loan but not send my NOC i absoutly contact customer care the not respond me...
my loan no. :- 8117371
my name :- shakilbhai kamruddin malek
my resident address:- B-4, Municipal Staff Quaters,
old municipal water tank compaund
near bhalej road over bridge,
Anand -388001
pl's send NOC in My resident address...

Loan no- 5671342 and 5671677. my account got closed on 02/06/17 and i had recieved the NOC on 03/06/17, still my account was debited. and till now my amount has not been refunded when i have made several complaints for the same.

no feedback has been provided, your customer care over phone says they have refunded where on mail you are delaying. i need my refunds on priority...