Club Factory Complaints & Reviews

Hi
I have ordered 2 products one is hand bag and the shirt but and i have paid rs 1425 both the products are very bad so i returned back but i received rs 368... How it is possible... They don't know calculation customer service no also not connecting i will keep on trying... Online chat they will reply once in a day that is also no use... Club factory people cheated me...
I want my full amount back......

Respected sir, my order id is so25504891. Return id is[protected]. I returned the product through ecom express private limitedthey informed that money has been deposited in my app wallet,, but it is not showing money in my app wallet. I don't want to purchase anything. Please do that money i. E, rs 2195 gets deposited in my personal account
Please resolve the problem
Thank you....

Where should i start? This was my first time that i had ordered clothing stuff from cf and i received 1 damaged and 2 wrong products. Reached out to cf customer service through c, they said to send in pictures and they would raise return req. Then due to delayed response, they just keep a message saying i hope your query is solved and then i again have to start with some new representative. This is been happening since 4 days. Highly great...

My order no so35195668 name-sruthi m lal. I have ordered the product on 25.07.2018 which is already paid.. But i didn't received the product yet. Please deliver the product as soon as possible otherwise return my cash...... I need the product or cash at the earliest... I have ordered one watch and one ear rings... It have been more dan two weeks which was already paid but the product is not delivered n i can't able to track the product...

Do not use this website for online shopping! The are fraudulent. They are cheating many of their customers. I have been trying to return the sub-standard product that was sent to me and they are not allowing to return it. Their customer helpline is always busy and it looks as if they are trying to avoid speaking to customers. As a word of advice i recommend everyone not to accept services for this app/website. I will duly be approaching the...

I hd ordered shoes bt coz they weren't fitting i returned the same. The amt for the return was deducted n usd 22.69 was refunded in the club factory acct. Whn i went to withdraw the same in my bank acct, i cud withdraw only 20.04. It shows credit of the remaining usd 1.04 in my club factory acct bt i hvnt received tht amt nor in tht act nor in my bank acct....

Some products received by me is damaged or defective... I am struggling for the refund since last one month but ur customer servc executive is least interested to provide a resolution... They have told me to send the products pictures i also send that but still they are not taking any action.. Very disappointed..
Why do i suffer a loss it's not my fault... No other apps doing like what they are doing i feel very secure as other apps...

I have order of mobile case cover of redni note 5 pro on 27th july 2018..i recived my order on 3rd august..then i reurn my order so that it doesn't matches styles given in picture..i requested to return and returned the order sucessfully...bt i din't get my refund amnt back..i consult custumer support through sms by application..i received a message that your amount will be refunded within two to three days on club factory balance..bt its...

Had made a guest order in club factory. My order no is SO37179198..Now i am not able to track my order.

It's been more than 10 days since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out to track my...

Yesterday i ordered a suit in club factory.
Today when i cross checked it. I found that the size is wrong, so.
Please cancel my order.
Because i have ordered wrong size no
So40176076
I am not able to cancel it through the club factory app
So i request you to cancel my order as i am ordering it again with the correct size. I hope you help me by cancelling the order....

Hi
I am really upset with club factory. They are real cheats and i would suggest everybody not to purchase anything from them. I ordered cell phone charger wire covers. What i received was old and torn product. When i raised the return request, they are changing around 100 rupees for pickup. This is not mentioned anywhere. I think they are not bothered about customer centricity. There is nobody to answer the calls as it is vrs. Can...

I have returned the articles as they were very uncomfortable to wear and were picked by the agent on 6 august 2018 and i got the message that they were recieved by the factory warehouse on 9th of august 2018 and i also have recieved the confirmation mail that the return had been refunded on the account on 11th of august 2018 and i have selected the balance of the club factory app as the mode of return . Till now i have not received the amount...

There is one transiction done in club factory india pvt limited of rupees 2420.96 at 11:06pm on 13 august 2018. The order id is 201808131736075176705. Dont know what so ever item is but the payment has been done by paytm and from my mobile number [protected]. Please cancel that order and reverse back the amount. I already registered fraud case against this transiction. Please cancel that order and reverse that amount...

I have booked order for headset with mic on 27th july 2018... Bt order got cancelled due to out of stock.. Amt got refund to club factory balabce.. And also got confirmation mail abt it.. I withdrwan money from balance and transferd my bank account.. Bt itz been many dayz.. Still i din't get money to my bank acxount.. Plz hlpme asap.. Get me my money bck to my bank accnt..

Ordeer no=so354 379 95
Amt need to get back=4.46usd......

Yesterday i was searching customer care number of club factory and this no ([protected]) is displayed and i called up then he asked me order no, after that he asked my atm no, and cvv also bt that time i said him that cvv can't be share, then he said that it's complousry for us to refund your money, after that i give him my cvv no and otp, he said that this company is not from india so we want all details for customer then i said that this...

I thought that i had ordered for wireless earphones but after receiving the product it was not the product i wanted so i want to return this product because i dont want it plss take it back and return my money let me know and when will this product be taken away by your company and how keep me updated i need the money asap and in how many days will my money be returned...

Hi 3rd class company,

My order return pickup is not yet done. What the hell is going on.

I am so fustrated. I have lost precious time. I had ordered return pickup on 27 the july, 2018.

Your cc guys are not giving proper response. You company is lying. I am sorry but i had to abuse. I want my money back. Who is the third class owner of your company. Don't forget marketing i will do it for you over...

I have placed my order with cod order number : so35190238 on 25th july 2018. The tracking was seen till yesterday but from today morning i have no information or tracking seen.. My account shows "no orders". My order has not been delivered though the expected delivery date is 12th august 2018.
Please look into the issue as soon as possible.

Sri sabya. K...

I have ordered two pieces of ear rings from your web site before few days back. Today i have received this product at around 11.30 p m .After checking the material delivered by your good self it found that one of the product is defective i e the back portion of the lock is broken. So it is basically useless. In view of the above incident i am requesting you to please pick up the material and exchange the same as the product looks very decent...

I have ordered for headset with mic on 27th july 2018 but my order got cancelled due out of stock and and my money got refunded into club factory balance and i got a conformation mail about it .(refunded)...best still i didn't receive my money to my bank account...plz hlp me out as soon as possible...
order no==SO35437995
Amt need to get back--4.46.Usd...(306rs...