Club Mahindra Holidays Complaints & Reviews

Dear Sir /Madam, I would like to withdraw my membership application under the clause Part C, 8.1 of the agreement. I would like to claim FULL REFUND of the down payment Rs. 26, 200/- under above mentioned clause. My member ID 2573442 is already generated and I request you to cancel this ID. Already mail to [protected]@clubmahindra.com on 16 june 2014 for cancellation & refund of membership & Rs 26200/- respectively. Also register my complaint to customer care (Interaction no. : 6821850). Please take this request of withdrawal of the membership application on priority and provide me the refund at the earliest. Sincerely, Yogesh Pandey Mobile - [protected]

I got free movie tickets and two night three days package while enrolling with club mahindra. After paying three EMIs I got another complementary package of 3 nights and four days as per agreement. Now it is more that six months now from enrollment but neither i could redeem the movie tickets nor any of tour vouchers provided by them. While checking on Internet I am getting all resorts full which are nearby my place. While calling their call center I am getting the same reply. I am really jittery for the amounts I paid. I do not want to continue paying more money so refund all amount paid till date.

I have my membership with Club mahindra and for the apst 3 years i have not been able to book any holiday. It is a very unpleasant experience with club mahindra and i will need to take up with this the consumer court. Not sure if this is a statute authority to raise a complaint. My mobile number is [protected] & expect a call back from club mahindra customer service manager to respond.

Dear sir,
I am very sad to inform you, that i am your customer, i am being questioned by club mahindra by calls and sms through club mahindra, they are asking me the deposition of my membership fees of year 2012 & 2013 for twice, although i have submitted my membership fees on 26/12/2013 by voucher no 1581 to mr deepak at agra .
Then there, i am getting calls on daily basis for the deposition of my membership fees, iam not understanding what is this, should i complaint to the authorities or complaining for fraud .

Kindly update in your records, to stop me for taking any actions against you.

I am also trying to communicate for the same from senior officials
I am also attaching the reciept.
--


Vinayak pahariya

Mob-[protected]
Address- 401 ganpati aashiyana near
Sai nath college infront of kamayani hospital sikandra agra

Dear Sir /Madam, Below letter is handed over to Club Mahindra representative today. Attached is the acknowledged copy of the same. Original signed copy is delivered to registered office in Chennai and Navi Mumbai. I would like to withdraw my membership application under the clause Part C, 8.1 of the agreement. I would like to claim FULL REFUND of the down payment Rs. 26, 200/- under above mentioned clause. My member ID 2573395 is...

My club Mahindra member number is 2497232.

I never meet such big cheaters like Club Mahindra in my life. I was thinking that Mahindra have a very big brand name & it will never let it down but I am sorry to say that I was wrong. Mahindra is now only money minded; these companies don’t having any mean with customer satisfaction. I am a very long time Mahindra Customer through its vehicle & finance & I had a very respective view for this brand Mahindra which is now finished completely.

I was made club Mahindra member by a local agent of this company. The agent came through its local finance office reference. I was not interest for its membership. At that time I was discussing with my family members for CHAR DHAM YATRA PACKAGE after 2 months.

Your agent asks us that if I become member than CLUB MAHINDRA can arrange very luxurious package for them & due to membership we can get discount on it.

But we ask him that for only one trip we can't become member, I was not interested for long time membership & don't want to pay more. Your agent ask me that if I becomes member, then I will get package immediately & later on if we don't want to continue, we can leave the membership. Since we know the Mahindra Company very well, I agree for the same & paid cash next day. I got membership latter & other documents by post.

But after paying money & becoming member your agent never replied our calls. We complained at your customer care then we come to know that CLUB MAHINDRA neither have any resort/guest house in CHAR DHAM nor provides packages for the same. We complained against their local agent & explain everything to them & asked for membership cancellation & full refund.

Customer care told me that we will give reply regarding the matter as soon as possible. But after passing long time, I didn't get any response from CLUB MAHINDRA then I write a complain mail on 12.07.2013 whose reply came on 16.07.2013 (MHRIL=[protected]' COMPLAIN). We got many calls for rethink about continue membership & asked us for a meeting but after confirming meeting time & date nobody called us from 10 months, I am only getting mails for payment. after it also we write many mails for refund & action against local agent but I didn't any any reply


ON THE ONE SIDE YOUR COMPANY STAFF REQUESTING ME OVER PHONE VERY POLITELY TO RETHINK OVER MY DECISION TO LEAVE THE MEMBERSHIP & ON THE OTHER SIDE I AM GETTING MAILS & CALLS FROM YOUR COMPANY THAT IF I WILL NOT PAY FURTHER INSTALLMENTS THEN I WILL LOSE ALL OF OUR PAID MONEY. IT SHOWS THAT YOUR COMPANY DOESN’T HAVE ANY MEAN OF CUSTOMER SATISFACTION, YOUR COMPANY ONLY THINKS ABOUT MONEY. YOU DIDN’T TAKE ACTION ABOUT HOW I WAS BEING CHEATED OR WHY YOUR LOCAL AGENT MAKE MIS-COMMITMENT TO MAKE MEMBER?


I THINK IT YOUR COMPANY POLICY (MAKING MEMBER BY MIS-COMMITMENTS) TO MAKE MEMBERS; SO THAT IF MEMBERSHIP STAY CONTINUES THEN YOU GOT THE MEMBER OTHERWISE YOU GOT THE PREMIUM MONEY PAID TILL DATE, WHAT A GREAT POLICY YOU HAVE.

Waiting for your reply

Mukesh Agrawal
Raigarh (C.G.)
member number - 2497232

to clubmahindra Dear Concern once again i request you please confirm the ID which is mention in trailing mail, as per my telephonic discussion with you member relationship officer he has not recognizing my membership with referring this id no.287964. so I request you to please please cross check the id with my mebership detail are as here below Name: Mohit Kr.Vishvakarma Registered mobile no. [protected]to MemberRelations ARGENT REPLY MEkya aap hme btayenge ki hmari membership cancle hone ke baad bhi hme hmari refund value hme abhi tk kyo nhi mil rhi h???? aapne hme bina inform kiye hi first installment bhi hmare account se le li jo ki galat h. hmari membership value Rs.26000.00 and first installment Rs.8500.00 jo hme aaj tk refund nhi ki gyi h kyo???? refund value lene ke liye two months se hm apke staff apke office club mahindra, fun mall se sampark bhi kr rhe h.wo hme sirf wait krne ko hi kahte h.. hmne fun mall, lucknow me apke office me deposit kiya tha hme hmari refund value bapas dilane me aap hmari koi help kr skte h to pls reply me arrgent. first emi amount deducted against ID :2550047 please let me have your clarification on above said. A.S.A.P.

I got a call from Club Mahindra and they told us to collect our gift voucher for 4nights/5days along with a crockery set for which we have filled a coupon in a super market in Pune. We went to club mahindra Pune office. They told us that the coupon is absolutely free but they also wanted us to listen to their membership scheme. They took our 2 hours and given us detail of their membership. We refused to join. We did not opt for their membership so they are not giving any gift voucher. That proves that these schemes by club mahindra are just to attract and nothing genuine. Club Mahindra is a fraud. They have wastes our time. We want that every one should be aware of their fraud scheme.

After a brief 20 minutes presentation given to us in their Dehradun office. All explanations were verbal and no copy of terms and conditions were given to us for study. An amount Rs.27600.00 was taken from us through Credit Card as initial processing fee. Now I got to know that the promises made by their executive are false. I have been following up since last 10 days and asking for refund but has been experiencing very bad response. I had not enjoyed even Rs. 1 benefit out of this. . I feel cheated that my hard earned money is stuck with such a large organization I have been calling your customer care from past i week and there is no response from your side. This is highly disappointing once we become members, then there is no duty of yours. I am expecting a call as soon as possible. My member id is 2568263

I Ganesh Mallya, Had cancelled my member ship to your scheme and also got a confirmation from you Ref:'MHRIL=[protected]'. Now you have presented a ECS for Rs 24900/-. PL make arrangements to refund this immediately and stop further presentation of the same.

Dear Team,

I attended the club Mahindra presentation with my wife and I am thinking about whether to take the same.

However, the initial response itself has not been very good and I feel cheated and fooled.

After the event, I was given, the movie voucher, (details are as follows:)
Cinerewardz Registration no. is CRe8ef3517.
Authentication / Booking no. is 910323c

I submitted the booking request on 28th May with all the details and till now I have not received the movie tickets or any response.

Request you to kindly look into the matter.

Regards,
Girish Gupta
Siemens Ltd.
RC-IN Industry LIfecycle Services
Thane Belapur Road
Airoli 400708, India
Tel: +[protected]
Mobile: +91 [protected]

Hi all, Usually I don't write negative feedback but after being pained and hassled beyond comprehension, I'm left with no option but to share my experience so that others can benefit. I took white studio membership. I was given 5 complementary days without any condition. I was allowed to use them on any of the Club Mahindra's properties. However, when I checked availability of Lonovala (pre-launch property) in June. They said it is not available as it completely booked for June. They mentioned that since it is a pre-launch property the booking opens one month prior to your booking, i.e. July can be booked not before June. They suggested me to call on June 2 for July booking. I called up the same day, but I was surprised to find out that they can't book it again as I don't have regular holidays. They can't make the booking on complementary holidays. On top of it they mentioned that the Lonavala property is in 'Red Season'. How can they define red season when it is yet to launch? They are giving booking to members with regular holidays. Shocking!!! I think Club Mahindra is just coming up with any erroneous argument. The truth is they don't have inventory for members as they take non-members too. Their sole business to cheat people and fill their pockets. I am terribly disappointed being a member of Club Mahindra. Such a waste of money I guess. Very poor customer service and fake promises. A very true proverb 'insaan thoker lagne se hi sikhta hai'. Please do not take any membership if you want to save your hard earned money. They will give you show you the world which doesn't exist. Please save yourself. I hope to save at least one person by my note.

I have been calling your customer care from past i week and there isno response from your side . This is highly dissapointing once we become members, then there is no duty of yours . I am exoectong a call as soon as possible . My member id is 2545216

I filled the membership around June 2012. Post the same, I got to know that the promises made by their executive are false. I have been following up since July 2012 asking for refund but has been experiencing very bad response. I had not enjoyed even Rs. 1 benefit out of this. I was promised that the amount will be refunded by their local executive. I feel cheated that my hard earned money is stuck with such a large organization It has been 2 years now since I had been following but I am not getting the refund of amount paid. I request their seniors officials to look into this

Membership no: 2473592 I had taken membership of Red season studio at Rs.4 Lacs. The purpose of taking membership was to get family holidays at decent clubs and on our convinient times. I was told that being a member of premium club and red season (high value), I will have an access to all their clubs as and when I wish. My experience while booking holidays is totally contradictory and it generally requires booking in advance of atleast 2-3 months, which is not possible for me due to my hectic business schedules. I tried booking holidays on-line as per their guide line however I could not get availability. Their customer care no. is also not accessible most of the time. After lot of hassles and arguments with their customer care, I could get my bookings. But after paying a hefty amount for the club membership for the timely availability of holidays, if one does not get the availability then the purpose of taking membership is defeated. In fact, they have made more members then their actual inventory of rooms. This is a sheer deficiency in service and hence I requested for refund of membership which is denied due to lack of such policy of refund. This again falls under "restrictive and monopolistic trade practice" I sincerely request you help me recover my membership fee of Rs. 4.0Lacs.

Dear SIR, As i Was in MUSSORIE On 21/05/2014 Club MAHINDRA HOLHOLIDAY SALES TOld ME to FILL Form We wiLL SEND YOU THROUUGH MAIL THEY HAD GIIVEN US 45 MIINUYES PRESENTATION & Up TILL KNOW No VOCHUER Has BEEN SENT This Is CluB MAHIINDRA REPUTAIION FROM AMANDEEP SINGH SAHNI

I am a club mahindra member however I am hardly ever able to get a availability in their resort at any time. I looked into the matter and found out that CLub Mahindra is selling out all its rooms to booking agents/travel websites who then sell the rooms to non members. As a result, as a member, I am not able to book a room through club mahindra website but as a non member I can go to a travel agent and book myself a lub mahindra property for the same daty. This is absolute fraud. CLub Mahindra representative Ekta has also admitted this to me over the call that they do offer their rooms to non members and they cannot do anything about it if a member does not get an availability. However, they charged me a heavy membership fee and even charge regular maintenance fee. But actually I am paying a maintenance fee so that other non members can enjoy the property at my expense. This is absolute fraud and I am filing a consumer complaint against CLub mahindra for refund of my money.

Dear Concerned, I am Ajay Jain, Managing Director (Oswal Soap Group, Rajasthan) a member of Club Mahindra Holidays from last 3 - 4 Years with following Details - Name - Ajay Jain Member ID - 115511 Co applicant - Preeti Jain Email ID - [protected]@gmail.com I have booked holiday with following Details - Place - Kumbalgarh, Rajasthan Date - 24th May 2014 - 26th May 2014 Occupancy - 4 Adults in 2 Tent Rooms Problem - I have booked this holiday on 17th May 2014 (Saturday) and by mistake have booked it on my name due to technical error on your website. I have to cancel this holiday as guest booking is not available in Kumbalgarh Resort at this time (as told by your Customer Relation officer) and get back my points. Please try and help me getting back my membership points as for this small mistake I will have a loss of major amount which I can say is not fairly correct. I understand that its a mistake commited by me while online booking but is it correct on your part to deduct 2 points which cost me approx. Rs. 20000 for such small mistake. There was no such information available on the website that Guest booking was not accepted for Kumbalgarh Location. Please arrange a call back for me on +91 - [protected]

Membership ID 2354141 - C P Ravi Kumar I had opted for the membership of Club Mahindra vide the above membership ID. I would request you to refund the amount of Rs.40, 000/- paid by me about in July 2011 towards down payment and EMI of my membership. In spite of my repeated requests and reminders, they have failed to provide me the membership facilities and freebies offered at the time of signing up for the membership. I was promised a 32 cms LCD TV, 7 nights holiday with RCI, Rs.5000/- worth of meal vouchers plus some free stays at Club Mahindra resorts in India. None of the above freebies have been given to me in spite of repeated requests. Thereafter, I had no option but to stop payment of the EMI. Thereafter they are asking me to pay `interest'. I dont know why. Club Mahindra is the one who should be paying me interest for the Rs.40, 000/- it has kept since July 2011. I have been repeatedly asking them to refund me the Rs.40, 000/- paid by me as I do not wish to continue the membership due to financial constraints. Howevever, till date I have not received the refund from them.

We ( Moni Phukan and Minakshi
Phukan) on 14th November 2013, applied
for a Club Mahindra Membership after a brief 20 minutes presentation given to
us in their Vadodara office. All
explanations were verbal and no copy of terms and conditions were given to us
for study.
An amount Rs.27600.00 was taken from us thru Credit Card as initial processing fee.

1.- On 15th November we finding the offer unsuitable requested for cancellation
of the applied membership,
personally visiting Club Mahindra Vadodara office. Request denied, cancellation
letter was not accepted.

2.-19th November, we again confirmed our desire to cancel again and request for
refund of our money.

3.- On 21.st November CM representatives visit us at office and residence
insisting us to continue and change
plan to suite our requirements.

4.- Under insistence we agree for change in plan .

5.- On 27th Nov Conditions and instruction given to us to submit documents and
PDC. As the new conditions
were not suitable we again confirmed cancellation.

6. -On 28 Nov we were visited again, talked on phone to continue.

7. -30th Nov, CM representative visit us insisting to continue. We ask for
written confirmations of promised offer
and facilities.

8. - Written confirmations denied, and CM representative visit us and gives us
the copy of Terms and Conditions
for the first time.

9.- 7th December we are called again to deposit further amount of
money and to continue. We refuse and
request for refund. We were told as per terms and conditions
we are not eligible for refund.

10-. 11th December we are again called and asked for a meeting. We refuse any
further talk on the matter and
ask for cancellation and a refund.

11.- Continuous e-mails and personal visit insisting our continuation till
date.

12.- On 12th April Club Mahindra demand an amount of Rs. 1160000 from us as Annual subscription
amount
from us.


This is a harassment and a dirty trick to extract money from people. Once an
amount is paid Club Mahindra does not accept cancellation which can be
clearly seen here.
On top of everything they are demanding Annual Subscription Fee from us.

We want Club Mahindra Holidays to refund our initial paid amount
along with interest.

Thanking you
Moni Phukan
Minakshi Phukan