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Club Mahindra Holidays Complaints & Reviews

3.9
Updated: Jul 11, 2025
Complaints 2652
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1988
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Club Mahindra Holidays reviews & complaints page 83

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H
Huzaifa mehsana
from Coimbatore, Tamil Nadu
Sep 6, 2017
Resolved
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Address: Mehsana, Gujarat
Website: clubmahindra.com

Sir,
I am member of club mahindra. My memebership no. Is 2748730. We get into this membership on womens day through parth barot and mr. Raday from ahmedabad who is an authorised executive of club mahindra his contact no. Is [protected]... I asked him to book my room in binsor bt he got me room in another hotel not club mahindra resort. Whenever i ask him for bookin he always makes excuse in first time that not available and all that.. Not just mr. Barot but his senior mr. Raday is also not receiving call. Whenever they receive they tell us "je karvu hoe karilo" i dnt care.. They both are behaving so rudely and not doing well with their profession... So, i jst want to say do for wat u promised or club mahindra should not hire fraud people for selling their membership and shud take strict action against mr. Parth and mr. Raday like who suffers members and spoil club mahindras name too. I want club mahindra to solve this issue asap. If you enquire you will come to know many are suffering after becoming member of club mahindra through them. If you cant provide service then stop making members.

Huzaifa
Oct 8, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Verified Support
Sep 07, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We wish to inform you that our team has got in touch with you and addressed your concerns under interaction ID:[protected]. Kindly refer the same.

Warm Regards,
Club Mahindra Team
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    V
    Vinod7158
    from Jabalpur, Madhya Pradesh
    Sep 5, 2017
    Resolved
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    Resolved

    Address: Bhopal, Madhya Pradesh, 462026
    Website: Club Mahindra holidays

    Hi,

    Customer id[protected]

    I took club mahindra membership on 31may'17 and paid the complete amount same day and after eveluating everything, i asked mr. Dharmendra chaturvedi to cancel it on next da1st june'17.

    Before registration, they told us it will take 21 days to refund the complete amount if membership is cancelled, however the same statement has been changed from 21 to 90 days. Even after 90 days, we kept calling customer care and but didnt get any information regarding the refund & mr dharmendra has stopped picking up calls.

    This is really pathetic and worst customer service.


    Vinod kumar shukla
    Suman shukla.
    Oct 14, 2017
    Complaint marked as Resolved 
    Club Mahindra Holidays customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

    Warm Regards,
    Club Mahindra Team
    Verified Support
    Sep 07, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We tried retrieving your details from membership ID provided by you, but were unable to do so. Request you to please confirm your membership ID for our team to get in touch with you.

    Warm Regards,
    Club Mahindra Team
    Hello.

    Nobody has contacted yet from club Mahindra. We tried at customer care, but nobody picked up.

    How long it would take to refund total amount.
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      J
      Jimit Shukla
      from Mumbai, Maharashtra
      Sep 5, 2017
      Resolved
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      Resolved

      application cancellation - jimit shukla - june/2017/25 yrs/177734

      Hi,

      I was approached by your sales team member named ashish mahendra. He explained me and was convinced to take up the blue studio membership. I asked him to give me few hours to think over it and go through the terms and conditions so that i may discuss with my family n friends. But as instant decision was to be made on completion of presentation, i blocked the membership by paying 10% down payment of 27, 680/- on 02/09/2017...
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      Nirav Malaviya
      from Ahmedabad, Gujarat
      Sep 4, 2017
      Resolved
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      Address: Rajkot, Gujarat, 360002
      Website: www.clubmahindra.com

      Dear sir,

      We have taking a 4 (Four) membership on 24th march at that time they are offering membership with benefits.

      1) 30, 000.00 cash back after 3rd emi
      2) after 3rd emi first you go for holidays after you deside for continue.

      Mr. Perminder singh was committed all the offer and they told us offer was only today before end of the day that's why we have pay at 10.30 to 11.00 pm that day
      And mr. Perminder singh also committed for booking they told a you just sent me a mail for booking i have done everything but after booking mail they are not replying and they are not pickup our phone,
      After 3rd emi we realize 30, 000 cash back fake commitment after that we complaint to member relation they are also agree and they told us we have registered fri against perminder singh and we have refund to 30, 000.00 in your account but still no any payment in our account.
      After 3rd emi we send a mail to company for hold our 4th emi but they are deduct my 4th emi

      They are too much fraud with us we are very tired from company we want our all payment refund from company
      We have all the proof in writing and call recording.

      Please help us as soon as possible

      Nirav malaviya
      My contact no.[protected]
      Our cliant id.2753439, 2752457, 2753447, 2752460
      Oct 6, 2017
      Complaint marked as Resolved 
      Club Mahindra Holidays customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2017
      Club Mahindra Holidays Customer Care's response
      Dear Sir,

      We would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

      Warm Regards,
      Club Mahindra Team
      Sep 05, 2017
      Updated by Nirav Malaviya
      your person was call me and clearly told me payment was not redund.
      this is clearly chitiing and fraud.

      we send a mail to media we hope they take some action against to you
      your person was call me and clearly told me payment was not redund.
      this is clearly chitiing and fraud.

      we send a mail to media we hope they take some action against to you
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        P
        poojarp
        from Mumbai, Maharashtra
        Sep 4, 2017
        Resolved
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        Resolved

        I have been requesting for the cancellation of my membership 2652114 for a year now but there is no mail from club mahindra stating the cancellation.
        Why do i receive mails regarding asf payments and other holiday mails from mahindra club even after requesting cancellation?
        Why don't i receive a mail stating that your membership has been cancelled?
        Also i have received no refund inspite of not using a single holiday
        I want to get rid of this membership as soon as possible, i have been sending numerous mails regarding cancellation but received no reply.
        Please cancel my membership and send me an email regarding the same.
        Oct 8, 2017
        Complaint marked as Resolved 
        Club Mahindra Holidays customer support has been notified about the posted complaint.
        Verified Support
        Sep 04, 2017
        Club Mahindra Holidays Customer Care's response
        Dear Madam,

        We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded tour membership ID to our team and they will get in touch with you.

        Regards,
        Club Mahindra
        Verified Support
        Sep 07, 2017
        Club Mahindra Holidays Customer Care's response
        Dear Madam,

        We wish to inform you that our team has got in touch with you and have addressed your concerns under interaction ID:[protected]. Kindly refer the same.

        Warm Regards,
        Club Mahindra Team
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          K
          Kyoumar
          from Patna, Bihar
          Sep 3, 2017
          Resolved
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          My club mahindra membership 2107069 was cancelled without giving a single holiday. I kept on trying but could not use. Online booking use to show error and on calling customer care no response.
          I stopped payment and asked for refund. They told me there is no refund done. I requested them that i am not earning and need money but still they stuck to their refund policy. It's poor than lynching on gun point. Imagine product not delivered but still money forfeited. Nobody talks about cancellation policy and we expect them to be ethical. But this is what we get in return. I need my money back and keep fighting for that as i have no money to file case against them.
          Oct 8, 2017
          Complaint marked as Resolved 
          Club Mahindra Holidays customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2017
          Club Mahindra Holidays Customer Care's response
          Dear Sir/Madam,

          We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

          Warm Regards,
          Club Mahindra Team
          Verified Support
          Sep 06, 2017
          Club Mahindra Holidays Customer Care's response
          Dear Sir/Madam,

          Our team tried connecting with you but couldn’t get through. Please share a suitable time & an alternate contact number for us to help connect with you.

          Warm Regards,
          Club Mahindra Team
          Verified Support
          Sep 07, 2017
          Club Mahindra Holidays Customer Care's response
          Dear Sir/Madam,

          Despite our best efforts to connect with you, we have not been able to reach you. In case you have a preferred time for us to call, please let us know. In the meanwhile, we have sent you an email with all the details in connection to your concerns under interaction ID:[protected] . You could also write back to us in case you have further queries.

          Warm Regards,
          Club Mahindra Team
          I have given my mobile number but haven't receive any call. The passion you show while luring oneself to attend for your meetings and get the customer enrolled, please solve customers issue with same intent along with pinch of humanity and ethics in it.
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            S
            Simran82
            from Bareilly, Uttar Pradesh
            Aug 31, 2017
            Resolved
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            Resolved

            Hello everyone
            I have taken the membership of club mahindra membership with id 2768948.
            After evaluating everything, i decided to cancel my membership within 7 days after its start... I have mailed a number of times to club mahindra email id but all goes in vein. No satisfactory reply from their side. Refund process takes only 40 to 45 days but in my case it has been more than 60 days.
            No official revert back to solve my problem.
            It is really a mental and financial harassment from such a popular firm.
            C
            I have called them a number of times on their customer care number. They asked to call back in few hours. But no body replied in all the cases...

            Please suggest me some idea to get my payment back.
            Regards
            Simranjit singh
            Oct 2, 2017
            Complaint marked as Resolved 
            Club Mahindra Holidays customer support has been notified about the posted complaint.
            Verified Support
            Sep 01, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you.

            Warm Regards,
            Club Mahindra Team
            Verified Support
            Sep 01, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

            Warm Regards,
            Club Mahindra Team
            Oct 20, 2017
            Updated by Simran82
            Dear club mahidra team

            We got no satisfactory answer or action from your side. ..it has been 4 months ...Please don't go for club Mahindra membership until you have black money to spend ..they just make fool of you if you claim for refund after membership cancellation . Only one answer came to you. .the refund process is under progress. ..
            Verified Support
            Oct 24, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir/Madam,

            We appreciate the opportunity you gave us to address your queries. We have written to you with the details of the conversation under Interaction ID:[protected]. If you need any further assistance, we’d be happy to help you.

            Warm Regards,
            Club Mahindra Team
            No action by Club Mahindra Team ...it has been four months. ..They are just making us fool by sending automatically generated emails...The process of refund takes maximum 90 days as the Club Mahindra officials said. ..but if has been more than 120 days...No body tells when the refund will come and how much??? Such a poor system it is...
            Hi everyone, I am sharing my Bad experience with Clubmahindra they are so cheater, fraud people never gave right information about product. However I cancelled my membership that is 2822942.and cancellation id is 077518. They told me that amount will be returned in same account in three months.Now 5 months are gone stil there is no updation. They people are not answering the calls. What should I do...
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              Bichali Avinash
              from Bengaluru, Karnataka
              Aug 31, 2017
              Resolved
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              Address: Bangalore, Karnataka, 560008
              Website: www.clubmahindra.com

              Hi, in continuation to my discussion with the local member relations desk, i've decided to cancel my membership.

              I was pushed to take this membership on the 31st of march 2017 saying it is the year end and i would additional benefits if i booked it on that particular day.

              I was promised by the sales executive for a 2 nights and 3 days stay before my first emi and i continue to follow up for the same, plead and fall at ones feet. Every now and then i just get to hear on non availability and very in-courteous response. I've given up on this membership as my experience has been very poor right from the work go.

              I'd appreciate if the membership is revoked and my down payment is reversed.

              Looking forward for a quick resolution on reversal.
              Oct 8, 2017
              Complaint marked as Resolved 
              Club Mahindra Holidays customer support has been notified about the posted complaint.
              Aug 31, 2017
              Updated by Bichali Avinash
              Member ID 2754327
              Verified Support
              Aug 31, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

              Warm Regards,
              Club Mahindra Team
              Verified Support
              Sep 01, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

              Warm Regards,
              Club Mahindra Team
              Verified Support
              Sep 01, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              This is to inform you that we tried to contact you but were unable to make a clear communication. Please advise us a suitable time and provide an alternate number for us to get in touch with you.

              Warm Regards,
              Club Mahindra Team
              Verified Support
              Sep 07, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              We wish to inform you that our team has got in touch with you and addressed your concerns under interaction ID:[protected]. Kindly refer the same.

              Warm Regards,
              Club Mahindra Team
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                G
                G c subramanian
                from Kolkata, West Bengal
                Aug 30, 2017
                Resolved
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                Address: New Delhi, Delhi, 110075

                Myself g c subramanian with a membership no 2767561 and my partner mr mohit verma member ship no 2767171 would like to inform that at the time of enrollment your office staff has promised the following offers which is till date not fullfilled. And also they dont have the courtesy to pick our call inspite of calling for the past 15 days.

                Rs 10000 yatra vouchers was promised.
                7 nights complimentary stay

                We request any of ther higher authorities to look in to this matter and advice at earliest.
                Awaiting for the early response
                Thanks
                Oct 7, 2017
                Complaint marked as Resolved 
                Club Mahindra Holidays customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir/Madam,

                We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

                Warm Regards,
                Club Mahindra Team
                Verified Support
                Sep 01, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir/Madam,

                This is to inform you that we tried to contact you but were unable to make a clear communication. Please advise us a suitable time and provide an alternate number for us to get in touch with you.

                Warm Regards,
                Club Mahindra Team
                Verified Support
                Sep 06, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir/Madam,

                We appreciate the opportunity you gave us to address your queries. We have written to you with the details of the conversation under Interaction ID:[protected]. If you need any further assistance, we’d be happy to help you. Kindly write to us on [protected]@clubmahindra.com

                Warm Regards,
                Club Mahindra Team
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                  D
                  Deepak Pasricha
                  from Delhi, Delhi
                  Aug 30, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110059
                  Website: CLUB MAHINDRA

                  मेरा नाम दीपक पसरीचा है | मेने आप की मेम्बरशिप ली थी | जिम कॉर्बेट में सारिम खान जी से ली थी | वहा मुझे अच्छी अच्छी बाते समझा कर मेम्बरशिप बेच दी गयी | और मुझसे वहा पे लगबग 28000 रूपए लिए गए और में नया आदमी था मुझे कोई समझ नहीं थी इनके ब्लू, रेड, और वाइट, सीजन की मुझे ये कहा गया अगर आप ब्लू मेम्बरशिप में रेड सीजन में बुकिंग करवाते है तो आप की नाईट कम हो जाती है मेने उनसे पूछा बुकिंग हो तो जाती है | तो उन्होंने मुझे कहा 100%आप की बुकिंग हो जाती है, मेने उनसे ये भी पूंछा की आप की कम्पनी के बारे में इंटरनेट फेसबुक पे कमेंट भी आप की कम्पनी को लेकर किये गए है की आप मेंबर्स को बुकिंग नहीं देते अपितु नॉन मेंबर को पैसे लेकर बुकिंग दे देते हो तब मुझे विश्वास दिलाया गया की ऐसा नहीं है इतनी बड़ी कम्पनी है ऐसा कभी नहीं करती | में आप के झांसे में आ गया और मेने मेंबरशिप ले ली उसके बाद मुझे 6 नाईट के फ्री वाउचर दिए गए और मुझसे कहा गया की ये वाउचर में किसी भी सीज़न में यूज़ क़र सकता हु | मेरी पहली इन्स्टालमेन्ट भी 7 अगस्त को जा चुकी है | लगभग 11500, अब बुकिंग का समय जब आया मुझे अपने बच्चो के साथ कानाताल जाने का प्रोग्राम बनाया 28 सितंबर को तो मेने बुकिंग मांगी तो मुझसे कहा गया की ये रेड सीजन है इसमें रूम उपलब्धड नहीं है | मेने कहा मुझे बुकिंग दे दो मेरी नाइट्स कम कर दो तो मुझे कहा गया रूम्स उपलभध नहीं है, मेने फिर नॉन मेंबर बन के इनके रिसोर्ट कानाताल में फोन किया तो उन्होंने मुझे बताया की रूम्स है उसका tariff डिटेल उन्होंने मुझे मेल की Mr. पवन शर्मा ने इससे ये साबित हो गया की रूम्स उपलभ्ध थे पर मेंबर को नहीं दिए जा रहे थे | इसको लेकर मेरी पवन से बात हुई पवन ने मुझे आश्वासन दिया की दो दिन में में आपको अपने सीनियर से बात करके बताता हु उसके बाद पवन जी ने मुझे 20 दिन तक लटकाए रखा और मेरा फोन उठाना भी बंद कर दिया, हार के आज दोपहर में अपनी पत्नी के साथ पवन से मिलने जसोला ऑफिस गया वहा
                  उसने मुझे अपनी किसी सीनियर से मिलवाया जिसने अपना नाम सपना बताया और कहा में कल तक आप का केस सॉल्व क्र दूंगी | अब मुझे कन्वेन्स किया जा रहा है की में अपनी मेंबर शिप अपग्रेड करा लू मेने इनसे कहा में आप को इतना पैसा दे चूका हु उसके बाद भी मुझे एक हॉलिडे तक नहीं मिल रहा |
                  में आप पे विश्वास कैसे करू पहले आप मुझे मेरी बुकिंग कन्फर्म कराये एक हॉलिडे के बाद में अपग्रेड कराऊंगा | में मेंटली फिज़िकली बहुत परेशान हो चूका हु अब मुझे मजबूरन कंस्यूमर कोर्ट जाना पड़ेगा मुझे विशवास है वहा मेरे साथ न्याय होगा |

                  दीपक पसरीचा
                  (M):[protected]
                  member ship ID: 2765349
                  Oct 1, 2017
                  Complaint marked as Resolved 
                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 31, 2017
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir,

                  We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

                  Warm Regards,
                  Club Mahindra Team
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                    B
                    BRPandya
                    from Ahmedabad, Gujarat
                    Aug 29, 2017
                    Resolved
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                    Resolved

                    Sir,
                    I am jaydatt pandya
                    Member ship i'd is 2761642
                    My father dr bharat pandya is applied for membership on18/5/2017, for me and paid down-payment through axis credit card payment.in a application i had not signed as a applicant, that mean application form incomplete and is submitted by club agent.
                    On next-day i said to agent for cancellations for membership through telephone talking.
                    How it possible without my signature you accept this application form???
                    On 1st june 17 i had emailed for cancellations, your system accepted it on 18th june. Email came from you as follows;

                    "dear mr. Pandya,

                    Greetings from club mahindra!

                    With reference to your request received, we have raised cancelation in your membership. You will receive your refund within 60 working days from our corporate office.

                    We urge you to reconsider your decision for membership cancelation

                    We thank you for giving us the opportunity to serve you!

                    Warm regards,

                    Shweta...""

                    From this day to till today... Your 60 working days is not completed.

                    And it possible without my signature it happen.
                    And duplicate copy of application i had not received till day.
                    I want my application copy as early as possible.
                    Also give me your company rules for refund process.
                    It's absolutely not fare for delaying of refund.
                    If now delay happened than you have to pay me refund with banking interest.
                    Always from your side i had received only and only computerised replied that within 2 to 3 working days our employee will contact you solve your problem but not a single positive response derived from your club.
                    Your club team, help center number [protected], regional office [protected], and your agent name tejas daraji [protected] are not given any answer for this case.
                    Oct 1, 2017
                    Complaint marked as Resolved 
                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 31, 2017
                    Club Mahindra Holidays Customer Care's response
                    Dear Sir,

                    We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

                    Warm Regards,
                    Club Mahindra Team
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                      C
                      chemzone
                      from New Delhi, Delhi
                      Aug 28, 2017
                      Resolved
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                      Address: New Delhi, Delhi, 110075
                      Website: www.clubmahindra.com

                      Club mahindra memebrship no 2730171
                      You have informed us that we can use the club mahindra resorts in dubai/malaysia inplace of rci resorts for our first holiday but we shall need to pay some exchange fee for the same. Your executive has very clearly stated that we can stay at any of these places mentioned above without having to pay any fees. It is a free international holiday in our first year of membership.

                      We are having lots of trouble with club mahindra membership.
                      The executives who have made us members have made promises to us which they cannot keep.
                      This is very painful. We expected a very good experience from a mahindra brand.

                      Please cancel our membership and refund our full amount.

                      We request you to please make it upto mahindra image and dont make false promises while selling your holidays!!
                      This way we shall never recommend your holidays to anyone!!
                      Sep 29, 2017
                      Complaint marked as Resolved 
                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 29, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We regret the inconvenience caused and would like to connect with you regarding the matters highlighted. We have forwarded your details to our concerned team and they will get in touch with you.

                      Warm Regards,
                      Team Club Mahindra
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                        S
                        suniyal
                        from Delhi, Delhi
                        Aug 28, 2017
                        Resolved
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                        Address: Dehradun, Uttarakhand

                        I have taken the membership of club mahindra in january 2017 at mussoorie, uttarakhand. My member id is 2738491. I am complaining about refund matter since many days but there is no looking forward yet. I paid a down payment as they asked for although belonging from a middle class family. I have not availed any facility of club mahindra till date.in this regard several emails to club mahindra and when we asked for refund, no reply since then. I need a solution as soon as possible.
                        Aug 28, 2017
                        Complaint marked as Resolved 
                        Original Message----- From: sd uniyal ([email protected]) Date: Wednesday, August 02, 2017 02:51 PM To: Club Mahindra Holidays ([email protected]) Subject: Sub- Regarding refund of initial deposit against my club mahindra ID-2738491 Sir/Madam, I had taken the club mahindra membership ID-2738491. I have requested several times to club mahindra for refund of my initial deposit ( Rs. 31, 160.00). My last e-mail (reminder-2) send to your department on 10.06.2017 for refund of my initial deposit and in this regard your response through e-mail on dated 15.06.2017 was received that my initial deposit will be refunded within 25 working days, but no refund has been received till date. It means Club Mahindra has not taken necessary action on my request. Only assurance given to me that my money will be refunded within few working days. I am surprised that how much time required for process of refund (as per your responding e-mails refund time= Ist 60days +IInd 20days +IIIrd 30 days and last 25 days). I have not availed any facilities of club Mahindra. Presently I am facing financial problem. It is very unfortunately inform to your department that their working style depend only business conversation based. Once again I am requesting to you please solve the matter about my refunds. This is my last request to club Mahindra that my initial deposit will be refunded within 7 days otherwise . Thanks S.D.Uniyal Tehri Garhwal (Uttarakhand)
                        Club Mahindra Holidays customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 28, 2017
                        Club Mahindra Holidays Customer Care's response
                        Dear Sir/Madam,

                        We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

                        Warm Regards,
                        Club Mahindra Team
                        Verified Support
                        Aug 28, 2017
                        Club Mahindra Holidays Customer Care's response
                        Dear Sir/Madam,

                        While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

                        Warm Regards,
                        Club Mahindra Team
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                          R
                          razia a vohara
                          from Visnagar, Gujarat
                          Aug 25, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 384315
                          Website: www.clubmahindra.com

                          Sir,
                          I am member of club mahindra. My memebership no. Is 2748747. We get into this membership on womens day through parth barot and mr. Raday from ahmedabad who is an authorised executive of club mahindra his contact no. Is [protected]... While making us member he promised us to give 15000 points n 3nights from club mahindra and 5 nights additional from himself as holiday pakage. And also said for making other member he will give extra points... But later on he is neither doing anything of what he promised to do and nor receiving our call. Not just mr. Barot but his senior mr. Raday is also not receiving call. And on our last call he said dnt call us again and again we have many other things to do. They both are behaving so rudely and not doing well with their profession... We are a group of members who are facing this issues with dis executive who talks sugary while making member n later runs away from doing wat he promised... So, i jst want to say do for wat u promised or club mahindra should not hire fraud people for selling their membership and shud take strict action against mr. Parth and mr. Raday like who suffers members and spoil club mahindras name too. I want club mahindra to solve this issue asap. Dis 2 ppl have done the same wid so many others if you enquire you will come to know many are suffering after becoming member of club mahindra through them.
                          Sep 26, 2017
                          Complaint marked as Resolved 
                          Club Mahindra Holidays customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 26, 2017
                          Club Mahindra Holidays Customer Care's response
                          Dear Madam,

                          We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

                          Warm Regards,
                          Club Mahindra Team
                          Aug 29, 2017
                          Updated by razia a vohara
                          sir,
                          we have complaint and till now we have not received any satisfactory answer from club mahindra and their executives...now we want to cancel our membership.and we dont want to pay for any further installment.
                          Sep 06, 2017
                          Updated by razia a vohara
                          sir,
                          we have complaint against mahindra club and already told them we dont want to continue membership and will not pay for any installment still they are sending messages to deduct amount for installment...so now shall we suit against club mahindra for harassing us .we want a sooner reply for this issue.we humbly request consumer complaint forum to guide us wat next we should do to solve the issue.

                          sakina
                          Sep 07, 2017
                          Updated by razia a vohara
                          sir,
                          we have complaint against club mahindra resort. and now they have deducted amount from our acccount even after denying for membership on 2nd sept through mail. we want our money back...we want refund...and guidelines for further what should we do...i want consumer forum to help us get refund and take action against all this kind of cheating happening behind big names of resorts and their services.

                          sakina
                          Sep 14, 2017
                          Updated by razia a vohara
                          SIR,
                          MAHINDRA CLUB ASKED US TO GIVE 2 DAYS IN THEIR LAST MAIL TO RESOLVE THE ISSUE . BUT ITS ABOUT 4 DAYS NOW BUT NO CALLS OR MAILS FROM MAHINDRA CLUB REGARDING THIS ISSUE. SO NOW WHAT SHOULD WE DO? SHALL WE GO TO COURT TO FILE AGAINST THEM...
                          SAKINA
                          Sep 17, 2017
                          Updated by razia a vohara
                          sir,
                          here i have attached their conversation with us. they said to resolve the issue but still there is no action taken.

                          sakina

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                            D
                            Drish Yadav
                            from Ahmedabad, Gujarat
                            Aug 25, 2017
                            Resolved
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                            Resolved

                            Address: 122004
                            Website: www.clubmahindra.com

                            Club mahindra is the fraud company. They are selling the holidays by providing false details. I am so tired of following up with u guys for membership amount reversal, it's been more than 3 months. First it was told u will reverse it with in 60 days that ended on 20th of july then after my so many mails and complaints it was guaranteed and confirmed from your team that it will be done in next 30 days i will get the credit in my account but still nothing, please respect your own words, and make sure u credit asap.

                            What u guys are doing is horrible and your image will go down.

                            My membership id : 389356

                            I expect a refund and response soon or else a court case
                            Sep 26, 2017
                            Complaint marked as Resolved 
                            Club Mahindra Holidays customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
                            Verified Support
                            Aug 26, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            This is to inform you that we tried to contact you but were unable to make a clear communication. Please advise us a suitable time and provide an alternate number for us to get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
                            Aug 29, 2017
                            Updated by Drish Yadav
                            I have not received any call or mail from Club Mahindra. My no. is [protected] and alternate no is [protected].
                            and my phone remain switched 24/7 365 days.

                            Regards
                            Amit Yadav
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                              P
                              Pashwini
                              from Mumbai, Maharashtra
                              Aug 23, 2017
                              Feb 5, 2026
                              This thread was updated on Feb 5, 2026
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 400011
                              Website: www.clubmahindra.com

                              My membership number is 2766848.

                              I have taken this membership on 25th june 2017, by paying down payment of 26980/- and also paid first installment of 6882/-.

                              But there is some problem at my end, as my husband has lost his job, we have some other loans also to clear, hence we will not be able to continue with mahindra membership.

                              Hence request you to kindly refund my money by cancelling my membership..
                              And also do not deduct any further installment from my account.
                              Oct 6, 2017
                              Complaint marked as Resolved 
                              Club Mahindra Holidays customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 23, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Madam,

                              We would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

                              Warm Regards,
                              Club Mahindra Team
                              Aug 28, 2017
                              Updated by Pashwini
                              Dear Club Maindra,

                              My membership number is 2766848.
                              As I have requested for Cancellation of Membership of club Mahindra, kindly make sure not to deduct any further installment from my account.

                              Regards,

                              Ashwini
                              Verified Support
                              Aug 29, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Madam,

                              Our team tried connecting with you but couldn’t get through. Please share a suitable time & an alternate contact number for us to help connect with you.

                              Warm Regards,
                              Club Mahindra Team
                              Verified Support
                              Sep 01, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Madam,

                              Our team is currently looking into your concerns and will get back to you with an update. Appreciate your patience in the interim.

                              Warm Regards,
                              Club Mahindra Team
                              Dear Club Mahindra,

                              I had received call from from your representative on Thursday (24th August 2017), saying there will not be any refund of the money which i have paid.
                              how you people can directly say to forgot the money which is more than 31000/-.
                              Any deductions are understandable for refund of money, your representative was saying direct NO for refund.
                              request you to kindly help in getting my money back as my husband has lost his job and I am really in urgent need of money.

                              Regards,

                              Ashwini Choudhari

                              [protected]
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                                T
                                tdeka
                                from Delhi, Delhi
                                Aug 23, 2017
                                Feb 5, 2026
                                This thread was updated on Feb 5, 2026
                                Resolved
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                                Resolved

                                I got a call from clubmahindra holidays on 03.08.17 saying that i will get a free voucher for 2 night 3 days vacation and for that i have to come to hotel little palace, dibrugarh. When i reached there on 05.08.17 i was said that i will get the free voucher and also they explained about their membership details. We said that we cannot decide in 1 hr about becoming member and we need time. We got the free voucher which has a validity for 6 months i. E. Upto 05.02.2018. But today on 23.08.17 when i am trying to redeem the voucher it is showing there is no vacant room avaible at any resort. This is really disgusting. When i called the customer care no, it could not be contacted
                                Oct 13, 2017
                                Complaint marked as Resolved 
                                Club Mahindra Holidays customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 23, 2017
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir/Madam,

                                We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                                Regards,
                                Club Mahindra Team
                                Verified Support
                                Sep 01, 2017
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir/Madam,

                                We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                                Warm Regards,
                                Club Mahindra Team
                                Verified Support
                                Sep 12, 2017
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir/Madam,

                                We have not been able to connect with you regarding the issues highlighted by you. If you wish to connect with us, kindly write to us at [protected]@clubmahindra.com and we will be happy to assist you.

                                Warm Regards,
                                Club Mahindra Team
                                We, Anil and Mrs. Shyama Kothari were called on 10th February 2018 to one of the posh hotel in Nashik. There we were nicely explained the schemes by Smt Arsheen Khan and Mr. Gaurav Rai. We requested them to show us short duration scheme instead of 25 years span, as we both were 60+. Accordingly we were offered Valantine day scheme against payment of Rs. 6100/-. We accepted it and paid Rs. 6100/- and they issued us 5 vouchers and told that we could use them within two years from date of issue. Accordingly I tried for booking in July against voucher no. IJCU544SUO, which was registered on 14 June 18 by Mr. Sundeep Pillai. and sms was sent to me. But I could not get booking. Now from last 10/15 days I am trying for booking in between 18th November to 20th December 18, but message displayed "Voucher invalid. Please contact voucher issued person. Nobody is answering.
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                                  A
                                  Ashrithkn
                                  from Bengaluru, Karnataka
                                  Aug 22, 2017
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                                  Dear club mahindra,

                                  I'm soo tired of following up with u guys for membership amount reversal, it's been more than 3 months. First it was told u will reverse it before 31st of july then after my soo many mails and complaints it was guaranteed and confirmed from your team that before 21st aug i will get the credit in my account but still nothing, please respect your own words, and make sure u credit asap.

                                  What u guys are doing is horrible and your image will go down.

                                  My membership id : 2758211

                                  I expect a refund and response soon.

                                  Regards
                                  Ashrith
                                  Club Mahindra Holidays customer support has been notified about the posted complaint.
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                                    S
                                    SAMMY ROCKY
                                    from Chennai, Tamil Nadu
                                    Aug 21, 2017
                                    Resolved
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                                    Hi i'm here to complain about the scams of this club mahindra free holiday coupon. By saying that we won the coupon for 3n/4d free holiday coupon, they kept calling us and urged us to collect the coupon at hotel hilton on 5th august.
                                    I took permission from work and went there since they said i should go along with my wife. There we saw a lot many other couples too. There the club mahindra marketing guys asked us to attend a presentation which lasted for 40 min, and prompted to take their membership. When we said we weren't interested to be the partner, they said by the end of the session we would get our free holiday coupon (Within india-valid for 6 months).
                                    After the session those guys said they would send us the coupon by email in 2 working days. It's been 2 weeks now and we didn't receive any yet.

                                    Those frauds wasted our precious time, energy and trust!! Beware of club mahindra and their fake holiday offers!!
                                    Sep 24, 2017
                                    Complaint marked as Resolved 
                                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2017
                                    Club Mahindra Holidays Customer Care's response
                                    Dear Sir,

                                    We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                                    Warm Regards,
                                    Club Mahindra Team
                                    Verified Support
                                    Aug 24, 2017
                                    Club Mahindra Holidays Customer Care's response
                                    Dear Sir,

                                    We are awaiting your response. Kindly share your contact details via Facebook inbox message and our team will get in touch with you.

                                    Warm Regards,
                                    Club Mahindra Team
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                                      A
                                      Asha2062
                                      from Gurgaon, Haryana
                                      Aug 20, 2017
                                      Resolved
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                                      Resolved

                                      Address: 122001
                                      Website: www.clubmahindra.com

                                      Dear sir,

                                      Mahindra holidays & resorts india ltd,

                                      I would like to withdraw my membership application under the clause
                                      Part c, 8.1 of the agreement. I would like to claim full refund of down payment
                                      Rs. 37220/- under above mentioned clause.

                                      My form number is 176958. (Refer copy enclosed)
                                      Also please find enclosed the copy of original application signed in original by applicant and co applicant and received on 19.08.2017 by
                                      Mr. Gaurav hatwal
                                      Mhril sr. Executive sales cdso office city court sikandarpur gurgaon

                                      Date of filling application : 15.08.2017
                                      Date of payment: 15.08.2017
                                      Date of cancellation : 19.08.2017

                                      Please take this request of withdrawal of the membership application on priority
                                      And provide us the refund at the earliest.

                                      Regards,
                                      Asha arora / harish kumar arora

                                      Note : duly signed copy of this application as indicated above is enclosed in this e-mail along with
                                      The copy of application form.
                                      Also copy of this application with original signature is sent to chennai and mumbai office as mentioned in application thru very reputed priority courier.
                                      Nov 14, 2017
                                      Complaint marked as Resolved 
                                      NOT RESOLVED ONLY RECEIVED A MAIL THAT I WILL GET THE REFUND MORE THAN TWO MONTHS BACK BUT ACTUALLY WAITING FOR THE REFUND PLEASE SUPPORT
                                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 21, 2017
                                      Club Mahindra Holidays Customer Care's response
                                      Dear Madam,

                                      We would like to connect with you regarding the matter you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you.

                                      Warm Regards,
                                      Team Club Mahindra
                                      Verified Support
                                      Sep 06, 2017
                                      Club Mahindra Holidays Customer Care's response
                                      Dear Madam,

                                      Your request for membership cancellation is in process. We have emailed the details of the conversation to your registered email address under interaction ID:[protected]. Kindly refer the same.

                                      Warm Regards,
                                      Club Mahindra Team
                                      Verified Support
                                      Nov 15, 2017
                                      Club Mahindra Holidays Customer Care's response
                                      Dear Madam,

                                      We tried connecting with you but unfortunately we are unable to get through. Kindly let us know a good time for us to call you back.

                                      Warm Regards,
                                      Club Mahindra Team
                                      Nov 18, 2017
                                      Updated by Asha2062
                                      Dear sir
                                      As discussed please ensure efund by wednesday 22nd nov 2017
                                      Regards
                                      Last ten days i have received about 6-7 calls from various offices of club mahindra. Every one understood my problem and promised to help me getting me refund as early as possible
                                      Today i received call from the boss of marketing person who has taken money from me for enrolling me for membership on 15th August. The gentlemen told me that my membership id is not created yet. I will receive the varification call from some deptt of club mahindra and i should complete user ID creation activity then put the request for cancellation again in this way i can get the money refund in 25 days otherwise it will take two to two and half months. I am not sure this is the right procedure. Can somebody guide.
                                      Dear sir,

                                      As per request from MHRIL JASOLA Delhi team (refer trailing mail) it was requirement to create membership id to proceed for the cancellation of membership and getting refund.

                                      I have received the same[protected] refer enclosed snapshot.

                                      kindly help to get the refund at the earliest.

                                      request your support.

                                      Regards,
                                      Asha Arora / Harish Kumar Arora
                                      Dear sir

                                      Still waiting for the refund
                                      Its already more than two months

                                      Please understand my situation

                                      Need your support

                                      Regards
                                      Asha and Harish Arora
                                      Dear sir,
                                      Thanks for contacting
                                      As per our discussion please ensure refund by this wednesday 22nd november 2017
                                      Regards
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