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Club Mahindra Holidays Complaints & Reviews

3.8
Updated: Jul 11, 2025
Complaints 2650
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Club Mahindra Holidays reviews & complaints page 87

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K
kappilshah
from Surat, Gujarat
Jun 19, 2017
Resolved
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Address: Mumbai City, Maharashtra, 394230
Website: www.clubmahindraholidays.com

My name is kapil shah and i am member of worst company club mahindra with my id 2624755.

From last 4 months i have been mailing this persons on members relations mail id for cancelling my membership but this useless person never till today replied me or called me. Apart from whenever i try to call this people on their toll free no [protected], u will never get connected. After that they also have something that u send a sms on bla bla no and we will call u back, but that is also a jhoomla.

Now through your means i want to inform this people that i have done my job and taken all stops needed to cancel my membership, and after that also my account still every month shows yr ecs failed and ecs charges of around 400/- rs are debited from my account every month. So i want to inform u that right from first mail sent to u to cancel my policy, all the charges which are leived on me by my bank wil be borne by u people and club mahindra and same amount is now which u owe to me till today and for all further amounts.

So make your fooling business to some real buainess and send me a cheque for all amounts which are debited from my account because u did not cancelled my membership even after mailing u for the same.

So from immediate effect cancel my policy and arrange me my refund amount of charges. Amount is shared at the end of script.

Its a clean case for fraud and poor services to sonsumers even and after paying handsome amounts.
Kapil shah
[protected]
[protected]
Jul 20, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir,

We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID and contact number to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
Still none of your person have called regarding same...
kapil shah
[protected]
[protected]
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    S
    Sanjoy93
    from Kolkata, West Bengal
    Jun 18, 2017
    Resolved
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    Resolved

    Dear clubmahindra,

    I request you not to process my application which was handed over to mr tapas dey yesterday evening at 11 pm for the membership at kolkata. Kindly make arrangements to refund the down payment of rs. 37, 500 with credit card made at 10:33pm on 17 jun 2017. Kindly treat this mail as full and final instructions for not pursuing the membership. Kindly immediately stop at all processing in this regards as communicated over the phone, whatsapp, e-mail to mr. Tapas dey also copying mr rajiv jha.

    Regards,
    Sanjoy
    Aug 13, 2017
    Complaint marked as Resolved 
    Club Mahindra Holidays customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We would like to connect with you regarding your post. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

    Warm Regards,
    Club Mahindra Team.
    Verified Support
    Jun 23, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

    Warm Regards,
    Club Mahindra Team.
    Verified Support
    Jun 28, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

    Warm Regards,
    Club Mahindra Team.
    Verified Support
    Jul 13, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir,

    We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on [protected] and we will be happy to assist you.

    Warm Regards,
    Club Mahindra Team
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      P
      Pict.rahul
      from Dhule, Maharashtra
      Jun 17, 2017
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      Address: Pune, Maharashtra, 411046
      Website: Clubmahindra.in

      Hi my self rahul dongre
      I took club mahindra membership in december but due to bad service on arranging vacations i have asked for refund. And refund approved on 6 th of feb 2016 and now its jun 17th 2017 i have not received my refund. It has been already 90 days passed. Now i need refund with intrest of 9%.

      I have all log of communication of refund approved.

      My membership id : 2735708

      I need my refund back.
      Club Mahindra Holidays customer support has been notified about the posted complaint.
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        A
        Adv Hemantsingh Mehra
        from Vasai-Virar, Maharashtra
        Jun 14, 2017
        Resolved
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        Address: 410206

        One representative came to my office for giving me offer about club mahindra holiday and tried to convince me for a cash back on the credit card by taking my card details... After which he took my card for confirming the offer on my card which was some kind of cash back and made two unauthorized transactions the first one was declined and the second one was charged for rs.10000... This is a fraud in itself... I want my money back or else i will be filling a complain against the company for unauthorised charge

        Name:- hemantsingh mehra
        M-[protected]
        [protected]@gmail.com
        Jul 15, 2017
        Complaint marked as Resolved 
        Club Mahindra Holidays customer support has been notified about the posted complaint.
        Verified Support
        Jun 14, 2017
        Club Mahindra Holidays Customer Care's response
        Dear Sir,

        We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

        Warm Regards,
        Club Mahindra Team.
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          V
          vpsm2244
          from Bengaluru, Karnataka
          Jun 14, 2017
          Resolved
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          Resolved

          Address: 680004
          Website: www.clubmahindra.com

          Mahindra holidays&resorts india limited, 36/4609, 7th floor, kg oxford business centre srikandath road, ravipur
          Am, cochin_682016. Has taken an advance amt of rs.2000 for membership by their sales executive mr. Fayaz c m on 17/12/2016 which they promised to refund within 7days if we are unwilling. We had conveyed our unwillingness but so fsr no refund is received though mr. Fayaz thro sms informed he will do so. Pl do need ful for refund.
          Holidays

          &
          Jul 15, 2017
          Complaint marked as Resolved 
          Club Mahindra Holidays customer support has been notified about the posted complaint.
          Verified Support
          Jun 14, 2017
          Club Mahindra Holidays Customer Care's response
          Dear Sir/Madam,

          We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

          Warm Regards,
          Club Mahindra Team.
          Jun 16, 2017
          Updated by vpsm2244
          Location of Presentation -joy's Palace Thrissur on 17/12/2016.
          My contact no.94470048.
          There was a presentation on 17/12/2017, by Mahindra Holidays at Joys Palace Thrissur Mr.Fayas CM Tel no.[protected], [protected]@mahindraholidays
          .com Sales Executive after the presentation has taken Rs.2000 as advance of membership which he promised to refund if we are not interested, within one week.We have intimated him the wnwillingness within one week.But so far he has not refunded the money though he promised telephonically/sms so far .The money may pl be refunded early. CANARA BANK SB AC NO[protected].Punkunnam Br.Thrissur 680002.IFS Code CNRB0002789

          00
          Club Mahindra Holidays Customer Care's response, Jun 15, 2017
          Verified Support
          Dear Sir/Madam,

          In order to assist you better we would require your contact details. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

          Warm Regards,
          Club Mahindra Team.
          My Contact No.[protected].e mail [protected]@gmail.com
          Club Mahindra Holidays Customer Care's response, Jun 16, 2017
          Verified Support
          Dear Sir/Madam,

          Thank you for sharing your contact number and email ID with us and our team will get in touch with you.

          Warm Regards,
          Club Mahindra Team
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            I
            Inderji Singh
            from Ludhiana, Punjab
            Jun 14, 2017
            Resolved
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            Resolved

            Address: 143001
            Website: [email protected]

            Dear sir,

            This is with reference to a call received from your persons about the presentation about your product at the above venue on 14th may, 2017.

            I was informed that i will be issued a voucher, whether or not i accept the offer at your presentation venue.

            At the end of the presentation, i was issued a voucher with no. Jbpc644gja.

            The presentation was given by mr. Aamir hussain no. [protected].

            I was asked to use the voucher to avail the free holiday at any of your resort.

            Some person from your side at the venue also took our picture taking that voucher and he also announced about this at the venue.

            After few days, i tried to redeem the above voucher but it is not working. It says that the redemption no. Has been sent to you via email/sms.

            No email or sms is received after that.

            I bring this to the notice of mr. Aamir hussain and he says it is technical problem and he is trying to resolve the issue.

            I tried to bring it to the notice of your office at chandigarh but they asked me to contact your helpline

            On calling at helpline no.[protected], i was informed that this redemption voucher has been issued in the name of amit kumar.

            Where as at the time of presentation i was told that on that day same voucher no is issued all the guests. Your help line number says it is no possible.

            Now, your aamir hussain and he is not picking my now i am feeling i have been ditched by you.

            Never expected this from a companyof repute like you.

            Please see what i needed to do to resolve this issue.

            Regards,

            Inderjit singh
            +1 photos
            Jul 30, 2017
            Complaint marked as Resolved 
            Club Mahindra Holidays customer support has been notified about the posted complaint.
            Verified Support
            Jun 15, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

            Warm Regards,
            Club Mahindra Team.
            Verified Support
            Jun 19, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

            Warm Regards,
            Club Mahindra Team.
            Verified Support
            Jun 23, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

            Warm Regards,
            Club Mahindra Team.
            Verified Support
            Jun 28, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on 1860 and we will be happy to assist you.

            Warm Regards,
            Club Mahindra Team
            Verified Support
            Jun 28, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on [protected] and we will be happy to assist you.

            Warm Regards,
            Club Mahindra Team
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              K
              Keyur13
              from Bengaluru, Karnataka
              Jun 13, 2017
              Resolved
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              Resolved

              Address: Sangli, Maharashtra, 416416

              My complaint is same like nitins,
              I was called last year january by club mahindra for free gift vouchers at hotel khansama in sangli.. When i went thr it was a 3 hour presentation for becoming a member of club... It was not worth to spend 3 hrs as the moral is to become a member of club. Then they gave me voucher, after following all rules printed on first page i was trying to redeem my voucher online, (In their valid period), i was unable to redeem it as website was not working and responding properly, i hd also tried customer care number, again they were unable to help me, and denied to take complaint too.
              Again today on 13 june 2017 i got call from ([protected]) mumbai office for same deal, miss sadhna was calling from club mahindra, i asked her that i want to talk to manager, then she disconnected call.. I called back her then directly manager was speaking who's name is mr vijay rana, he was talking so useless and refused to help me out anyway...
              Whats happen to club mahindra, they r making us fool, i want answer for this all inconvenience.. Or else i have to register a complaint in a consumer court, and i ll stop this presentation s in all districts by law... As well i am going to aware people about this and stop them to take any membership of club mahindra...

              Those people are actually i say so lucky who's vouchers not got redeem, atleast they got know this company is nothing but usless and fraud... Thank for not taking any membership of club mahindra...
              Jul 24, 2017
              Complaint marked as Resolved 
              Club Mahindra Holidays customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              We sincerely apologise for the inconvenience you have faced and we would like to connect with you regarding the matters you have highlighted. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

              Warm Regards,
              Club Mahindra Team
              Verified Support
              Jun 19, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              We await your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

              Warm Regards,
              Club Mahindra Team
              Verified Support
              Jun 23, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Sir/Madam,

              We're awaiting your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

              Warm Regards,
              Club Mahindra Team
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                C
                charmy shah
                from Mumbai, Maharashtra
                Jun 12, 2017
                Resolved
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                Resolved

                Non-transfer of membership after paying all money and submitting required documents (Unethical behaviour)

                Address: Vadodara, Gujarat, 390020
                Website: www.clubmahindra.com

                We had submitted total amount of rs. 237968/- along with all required documents in 2015. We had also paid the arrears of annual maintenance fees of rs.47000 on 03/11/2014 till 2014.
                We have confirmation mail from mr. Sarad joseph who was the team manger, onsite sales at virajpeth (Coorg) resort club mahindra karnataka on 7th july 2015. He confirmed in mail that as he has received all required documents and money and thus transfer of...
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                S
                S_Sonar
                from Dharwad, Karnataka
                Jun 10, 2017
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra, 400706
                Website: Clubmahindra.com

                Recently, we purchased an xuv 500 on which we got a coupon to be redeemed with one out of thirty-five (35) club mahindra resorts for 3n/4d.

                The irony of the case is:

                1) we purchased the vehicle and register here on 15th april
                2) till date there is no room available in any of the 35 resorts.
                3) club mahindra has about 50 resorts but no clue why coupons to be redeemed against designated 35 resorts only.
                4) since april 15, 2017 we have tried severally to book but all resorts are booked till sep 2017 (Including today status). You can’t book today for dates post september. You simply are without choice to book or select dates beyond it.
                5) so i conclude, you get something as complimentary gift which you can't enjoy technically or that's not possible to redeem with the given circumstances.
                6) calling the customer care is like a waste of time, the executive told that it needs to be booked from website only. So i asked, when you ask for new membership, you tell about these resorts but then even as a legitimate member/ customer, you can't book it because it's not available. He immediately replied, for customers we book internally. Moreover he asked me if i am interested to take the club mahindra membership, which i guess is a serious sort of joke.
                7) some of the above 35 resorts are available to book thru makemytrip and other holiday portals.
                8) we purchased an inr 2 million worth of car from them but then what they do give as complimentary is not about to give you the necessary benefits.

                This foul stand needs to be checked at club mahindra's end sincerely.

                Sincerely,
                Ca shriharsh sonar
                +1 photos
                Jul 20, 2017
                Complaint marked as Resolved 
                Club Mahindra Holidays customer support has been notified about the posted complaint.
                Verified Support
                Jun 12, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir,

                We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                Warm Regards,
                Club Mahindra Team.
                Verified Support
                Jun 15, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir,

                We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                Warm Regards,
                Club Mahindra Team.
                Verified Support
                Jun 19, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir,

                We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                Warm Regards,
                Club Mahindra Team.
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                  D
                  deepak7731
                  from Guwahati, Assam
                  Jun 10, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu, 600002
                  Website: Clubmahindra.com

                  Cancel my membership and refund my amount along with interest as your membership of purple studio is useless because whenever i book a room in any of your resorts i get this message
                  "hi, we regret to inform that your waitlist#517949 placed @ resort:club mahindra could not be confirmed. Visit www.clubmahindra.com to replan your holiday"
                  I can't do booking 4 months in advance and at the time of taking purple season membership i was been told that i will get confirm booking any season anytime even with short period like 3-4 days prior to departure, i am not happy with your booking system so i need refund with interest immediately, please see the pics photos attached with this complaint.
                  +3 photos
                  Jul 20, 2017
                  Complaint marked as Resolved 
                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 12, 2017
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir,

                  We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                  Warm Regards,
                  Club Mahindra Team.
                  Verified Support
                  Jun 15, 2017
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir,

                  We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                  Warm Regards,
                  Club Mahindra Team.
                  Verified Support
                  Jun 19, 2017
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir,

                  We are awaiting your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

                  Warm Regards,
                  Club Mahindra Team.
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                    D
                    deepak7731
                    from Guwahati, Assam
                    Jun 10, 2017
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                    Address: 600002
                    Website: www.clubmahindra.com

                    I have useless purple studio membership, i am using word useless because whenever i need to book a resort i get message on date selected
                    "hi, we regret to inform that your waitlist#517949 placed @ resort:club mahindra could not be confirmed. Visit www.clubmahindra.com to replan your holiday"
                    Please see the pics attached here.
                    They told me that if i take purple membership i will be able to book a room in any resort just 3-4 days before the departure i can plan and book, they have approximately 50 resorts and in each resort they have approximately 60 odds rooms so total 3000 rooms they must be having all over the world and members nothing less then 10 lakhs that is one million members so 1 million members against just 3000 rooms? Just calculate the ratio and chances of booking getting confirmed is almost zero percent 0%.
                    I am really sick & tired of their booking system and never successful in getting confirmation of a room in any resort and i can't keep on booking 4 months in advance as i can't plan a holiday 4 months advance, i need permanent solution to this as they had told me that whenever i will book under purple membership i will get confirm booking which is not happening actually and club mahindra people are liars, i need solution or else i need my money back along with interest whatever i have paid them till now.
                    +3 photos
                    Club Mahindra Holidays customer support has been notified about the posted complaint.
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                      nitish_nnn
                      from Mumbai, Maharashtra
                      Jun 9, 2017
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 401107

                      Dear ClubMahindra,

                      I request you not to process my application which was handed over to Miss. Ricka N Bhattacherji - CDSO (Andheri Branch) on tuesday evening at 8 PM for the membership at Mira Road. Kindly make arrangements to refund the down payment of Rs. 35 .7K which was made by credit card at 8.30PM on 6 June. Kindly treat this mail as full and final instructions for not pursuing the membership. Request you to immediately stop at all processing and refund my amount.
                      Aug 17, 2017
                      Complaint marked as Resolved 
                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 09, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                      Warm Regards,
                      Team Club Mahindra
                      Verified Support
                      Jun 19, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We await your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                      Warm Regards,
                      Team Club Mahindra
                      Verified Support
                      Jul 13, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We are awaiting your response. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                      Warm Regards,
                      Club Mahindra Team
                      Verified Support
                      Jul 17, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We have not been able to connect with you regarding the concerns highlighted by you. If you wish to connect with us, kindly write to us at [protected]@clubmahindra.com and we will be happy to assist you.

                      Warm Regards,
                      Club Mahindra Team
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                        R
                        Raj1162
                        from Mumbai, Maharashtra
                        Jun 9, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai Suburban, Maharashtra, 401015

                        Dear clubmahindra,

                        I request you not to process my application which was handed over to mr akshay (Andheri branch) yesterday evening at 6 pm for the membership at mumbai. Kindly make arrangements to refund the down payment of rs. 33.7k with credit card made at 5.30pm on 8 june. Kindly treat this mail as full and final instructions for not pursuing the membership. Kindly immediate stop at all processing.
                        Jul 20, 2017
                        Complaint marked as Resolved 
                        Club Mahindra Holidays customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 09, 2017
                        Club Mahindra Holidays Customer Care's response
                        Dear Sir,

                        We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                        Warm Regards,
                        Club Mahindra
                        Jun 12, 2017
                        Updated by Raj1162
                        Dear Club Mahindra,
                        I have recived call from your Andheri office, and he told me that as per company policy we can not give you refund. This is the way you treat your customer.I am belong to middle class family. For me 34k is very big amount. i request to you please refund my money ASAP.
                        Jun 14, 2017
                        Updated by Raj1162
                        No response from Club Mahindra Team.
                        Jun 18, 2017
                        Updated by Raj1162
                        After so much follow up, Club Mahindra not ready to give my money back.35K is very big amout. Please Help me in this matter.
                        Verified Support
                        Jun 19, 2017
                        Club Mahindra Holidays Customer Care's response
                        Dear Sir,

                        We are awaiting your response. Kindly share your contact details via Facebook inbox message and our team will get in touch with you.

                        Warm Regards,
                        Club Mahindra
                        Jun 22, 2017
                        Updated by Raj1162
                        Recived call from Club Mahindra chennai Office. He told me that give me one week time, we will process your refund.
                        Jul 26, 2017
                        Updated by Raj1162
                        No update. Its almost one month passed.
                        One of the worst service i have seen in my life.
                        Please process my refund ASAP.
                        Jul 26, 2017
                        Updated by Raj1162
                        As per club mahindra team they told me that we will process your returm in next 30 days.they mail me this in writing also.but aftet that mail no body revert. And till date i am just followup with them.but there is no response from club mahindra team.
                        Jul 26, 2017
                        Updated by Raj1162
                        As per club mahindra team they told me that we will process your returm in next 30 days.they mail me this in writing also.but aftet that mail no body revert. And till date i am just followup with them.but there is no response from club mahindra team.

                        Jul 27, 2017
                        Updated by Raj1162
                        No response from Club mahindra team.
                        Jul 28, 2017
                        Updated by Raj1162
                        No response from club mahindra team
                        Jul 30, 2017
                        Updated by Raj1162
                        No response from club mahindra team.need my money back.
                        Aug 02, 2017
                        Updated by Raj1162
                        Again club mahindra team mail me that we have already started processing the cancellation formalties. And you will recive the full refund in next 45 days woring days. 1st they told me that you will get refund in next 30 working days.
                        Its almost 40days passed but no refund.
                        And now again one more mail and now they want 45 days more.

                        Attached latest mail.

                        No update. Its almost one month passed.
                        One of the worst service i have seen in my life.
                        Please process my refund ASAP. 37.K is big amout to me.
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                          J
                          jigneshksadhu
                          from Veraval, Gujarat
                          Jun 8, 2017
                          Resolved
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                          Address: Kutch, Gujarat, 370201

                          Dear sir

                          I have got membership in club mahindra holdays pvt. Ltd in december 2016.

                          Before we deal and getting membership we agreed that we are going to get membership for only and only single tour for internantional tour (Dubai0 nad they assur us that the dubai packages is cheaper thatn all other packages in exists tour copmany.

                          We agreed and get membership by
                          1. Swipping 4000

                          Later they advised to give a cancel cheque for security reason.

                          I have given them cheque
                          1. Cancle cheque number 754883 dated 29.02.17
                          2. Rs. 28660 cheque number 754884 dated 29.02.17
                          3. Rs. 9478 cheque number 754885 dated 07.03.17
                          4. Rs. 9478 cheque number 754886 dated 07.04.17
                          5. Rs. 9478 cheque number 754887 dated 07.05.17

                          Later on 26.03.2017 i have inquired about the tour packages for dubai and adviced to tel packages cost they told 60, 000 (Sixty thousand) for 5 days and 4 nights which is too higher than existing tour packages provided by other company excluding air tickets

                          I told them to not want to continue with this up sided costing and get arragne to back my all money

                          Later i have demanded to get back my all cheques and they given

                          But last 07.06.2017 without my permission they used my canceled cheque for ecs payment and without my permission debited in my amount as emi meanwhile i have told them i do not want to continueu with club mahindra holidays

                          Very bad servie they had given i had face lot after getting club mahindra membership they know only get paymnet by customer not give service them

                          Regards
                          Jigensh k sadhu
                          [protected]
                          Jul 12, 2017
                          Complaint marked as Resolved 
                          Club Mahindra Holidays customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 08, 2017
                          Club Mahindra Holidays Customer Care's response
                          Dear Sir,

                          We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your contact details to our team and they will get in touch with you.

                          Warm Regards,
                          Club Mahindra Team
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                            A
                            Alex.jtharayil
                            Jun 7, 2017
                            Resolved
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                            Resolved

                            Cancellation of membership and refund of booking and emi

                            Address: 39185
                            Website: www.clubmahindra.com

                            Hello,

                            This is to bring in to your attention that, i had made an official request before a month for the cancellation of my club mahindra membership and refund of my booking amount and emi payment to the email: [protected]@clubmahindra.com, but didn't receive any fruitful response till date. I had joined the membership from qatar with the help of club mahindra representatives mr. Prasant sisodia (Ph: +[protected], email:...
                            +2 photos
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                            Himanshu_2310
                            from Hyderabad, Telangana
                            Jun 7, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu
                            Website: www.clubmahindra.com

                            First they forced me to provide the number and name. I was consistently saying that I don't want to provide, but they asked me because they don't want to lose their job. So I gave and asked them not to call me, as I am not interested.

                            But, the call came. And it came, and it continuously came. Finally when I told them that I am not interested, then they tried to insult me that I cannot afford the package and hence wasted their time. Most rude customer care official I have ever met. The call came from number: [protected]
                            Jul 16, 2017
                            Complaint marked as Resolved 
                            Club Mahindra Holidays customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 07, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            We apologize for such behavior and we assure you that this is not typical of our staff. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
                            Verified Support
                            Jun 12, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            We await your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
                            Verified Support
                            Jun 15, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            We are awaiting your response. Please share your contact number with us on our Facebook page via an inbox message for our team to get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
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                              A
                              Anil0501
                              from Mumbai, Maharashtra
                              Jun 7, 2017
                              Resolved
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                              Resolved

                              Address: 400066

                              I had taken membership in 2015 just after few month i asked them to stop my membership as i was no more interested in it and asked to stop my emi from being debited by call as well by mail at relation ship id from. My account.
                              Since then i was getting call and mail and i kept saying to stop it.
                              Today my account was debited with the emi amount without my concern
                              Aug 13, 2017
                              Complaint marked as Resolved 
                              Club Mahindra Holidays customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 07, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Sir,

                              We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Kindly share your contact details on our Facebook page via an inbox message and our team will get in touch with you.

                              Warm Regards,
                              Club Mahindra Team
                              Verified Support
                              Jun 16, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Sir,

                              We are awaiting your response. Kindly share your contact details via Facebook inbox message and our team will get in touch with you.

                              Warm Regards,
                              Club Mahindra Team
                              Verified Support
                              Jun 19, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Sir,

                              We await your response. Kindly share your contact details via Facebook inbox message and our team will get in touch with you.

                              Warm Regards,
                              Club Mahindra Team
                              Verified Support
                              Jul 13, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Sir,

                              We tried obtaining your details that would help us connect with you regarding the concerns highlighted by you. If you wish to speak to us please call us on [protected] and we will be happy to assist you.

                              Warm Regards,
                              Club Mahindra Team
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                                S
                                S.Chaudhary
                                from Anand, Gujarat
                                Jun 7, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400093
                                Website: [email protected]

                                Dear sir, i emailed to you on 1st june 2017 for the cancellation of membership of club mahindra. Membership id - 2762975 enrolment done on 31st may 2017. Email receipt no. 10893968, 10895342.
                                As per rules clause 6/ 6.1 i applied for the cancellation of membership on the 2nd day of the enrolment. And hard copy of the signed cancellation application already sent to andheri branch as per rules within 10 days.
                                Your social media and other representative said that the request of cancellation forwarded to concerned branch and i will be contacted by them within 2 days. But on the 5th day till i have not received any call from your side.
                                Take some action against your representative mr. Manpreet rai - [protected] and mr. Parminder s - [protected] who cheated me.
                                I want confirmation of the cancellation of my club mahindra membership as early as possible. And full refund rs.26980 which i paid. Otherwise i will be forced by you to take some legal action.
                                Thanks
                                Jul 8, 2017
                                Complaint marked as Resolved 
                                Club Mahindra Holidays customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 07, 2017
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir/Madam,

                                We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you.

                                Warm Regards,
                                Club Mahindra Team
                                Aug 13, 2017
                                Updated by S.Chaudhary
                                Till I have not received refund. Make the refund process fast.
                                Aug 13, 2017
                                Updated by S.Chaudhary
                                65 days completed from the date of cancellation of membership. I have not received refund yet. As I received mail form your side that refund will be processed within 60 days. Now I want to know that how much time u need to give the refund. Give me urgent reply.
                                65 days completed from the date of cancellation of membership. As I received mail form your side that refund will be processed within 60 days. Now I want to know that how much time u need to give the refund. Give me urgent reply.
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                                  G
                                  Guddia
                                  from Lucknow, Uttar Pradesh
                                  Jun 6, 2017
                                  Resolved
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                                  Resolved

                                  Dear sir / madam,

                                  As discussed with your executive i want to cancel my mambership no.
                                  2727808 in the name of mrs. Anita.
                                  Because from the begining your company executive made false commitment
                                  & didn't disclosed the charges other than emi (Asf etc.)
                                  I came to know about the charges after 2 or 3 months when i got my mambership kit,
                                  Till that i had paid rs. 38614.00 to the company for the mambership. After i came to know about the charges i call many time to your executive and asked about the charges, he told me that you continue with emi, and he commited that he will get the other charges waived off for me. I asked him ot give it to me in written that he will waive off the charges. But every time he made a new excuse and did not fulfill the commitment. Then i told him that i am not going to pay the emis. Untill then he waive off the charges & give it to me in written. So after long long wait i decided to cancel the mambership & get rid off the cheating. So please cancel my membership &
                                  Refund my paid amount

                                  Thanks

                                  Anita
                                  Jaipur
                                  Mambership no. 2727808
                                  Aug 29, 2017
                                  Complaint marked as Resolved 
                                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 07, 2017
                                  Club Mahindra Holidays Customer Care's response
                                  Dear Madam,

                                  We apologize for your experience and urge you to reconsider your decision regarding our membership. We would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you.

                                  Warm Regards,
                                  Club Mahindra Team
                                  Verified Support
                                  Jun 17, 2017
                                  Club Mahindra Holidays Customer Care's response
                                  Dear Madam,

                                  We wish to inform you that our team has got in touch with you regarding your concerns and will get back to you shortly.

                                  Warm Regards,
                                  Club Mahindra Team
                                  Verified Support
                                  Jul 10, 2017
                                  Club Mahindra Holidays Customer Care's response
                                  Dear Madam,

                                  While we are trying to craft the best possible solution for you, would appreciate your patience in the interim. Our team will connect with you regarding the same.

                                  Warm Regards,
                                  Club Mahindra Team
                                  Verified Support
                                  Jul 29, 2017
                                  Club Mahindra Holidays Customer Care's response
                                  Dear Madam,

                                  This is to confirm that as per your conversation with the Member Relations today the team is working on your concern and will address it.

                                  Warm Regards,
                                  Club Mahindra Team
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                                    I
                                    Ismail Surve
                                    from Mumbai, Maharashtra
                                    Jun 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400016
                                    Website: Club Mahindra

                                    Hi. I have cancelled my policy in Feb, since then I'm waiting for my refund but no one ready to give me my refund.. I used to think that it's a professional company but now I came to know that it's just money making company which takes money and doesn't give it back... I opt out of the membership within a week of joining and now it's been 4 months I did not get my refund... please guys do not fall for their big talks.. it's just a money making company which just want to make money doesn't care about customers just want members... I have been waiting from Feb and now it's June I still did not get my refund...
                                    Jul 7, 2017
                                    Complaint marked as Resolved 
                                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 06, 2017
                                    Club Mahindra Holidays Customer Care's response
                                    Dear Sir,

                                    We have noted your concern on facebook platform as well, kindly share your contact number with us on our facebook page via an inbox message for our team to get in touch with you.

                                    Warm Regards,
                                    Club Mahindra Team
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