Club Mahindra Holidays Complaints & Reviews

Dear team,
On confirmation received from customer executive that the rooms are available from 10th to 17th december, i made advance payment towards asf for the holidays credits. However, now i was told that rooms are not available for the particular dates. Thought i am told that the matter would be considered, i would like to inform that i have my flight bookings done and i am travelling with my parents who are senior citizens.
Request your interference with respect to my bookings as i am highly counting on hotel bookings at the park in association with the club mahindra.

I am very happy and satisfied member (Membership no. 2681055) of club matundra and rely on hotel bookings from you when it comes to travelling. Request you to once again please cooperate and extend all possible support to me in terms of confirming my stay at singapore.

Kg pai
1:42 pm (4 minutes ago)

To memberrelations, iqbal. Shaikh

Hi

Dear iqbal

As i discussed with you i do not want to continue the member of mhril due to inconvenience in booking & bad experience with the visited resorts

Last month i become white member paying 15% upfront and balance in emi's hoping for better convenient resort booking but still i am not satisfied and financially not viable for me to continue white membership.

If you see my track record of booking... Not able to book & enjoy the holidays due to inconvenient

Kindly reverse my member as blue which was earlier to continue with mhril... Else you can return my membership fees to discontinue immediately.

Since i am chasing for you since a week on this issue hope you will resolve soon...

My official email id given at the time of application is the same which i am using now.

Regards
K. G. Pai
[protected]
Membership number - 2567364

I have applied for club mahindra membership for white on 19.6.2017 and i have paid rs.35700/- down payment with my citi bank credit card. Next day i request for cancellation for my membership and received mail that full refund will be refund within 90 days, but amount still not received while 4 months 25 days already passed today, all time i received the same reply that refund will be credited and a new date given by them, while i send all details required for membership cancellation by registered post.

I attended the member ship presentation camp and after 1 hour they told that i'll receive a complimentary voucher through mail, as 1 month over no mail from club mahindra... Really dissapointed!!!
I don't know whether its real or fake?
They assured me that i'll receive voucher in 48hrs but i didn't receive... Making fun on me... I'm a government employee but they cheated me and got my details about my car and family details... On believing this i gave my details too... But no voucher... I felt all my work and attended the camp... So i need a proper solution for this!!!

Hi i m lovi bansal from mbd. Last time i visit nainital on 14th feb. We meet mahesh kumer on ccd. He insist us for a membership. We gave him 11thousand rupees advance. But there are some problems that s why we can't take new membership. We continuously contact with mahesh kumer but he always give us date but not return our money. We want our money return.

Hello this is arul vaanan... As i got call from club mahindra that my number is selected for 3 days and 2 nights stay at club mahindra and they are going to conduct a presentation at hotel annamalai pondicherry on october 10 2017. A lady spoke to me and got all my details. She asked about my carrier and family and no. Of cars owned. At first i thought it was a spam call. But my colleague told it is not spam or fake call... Its a real one... My colleague is a member in club mahindra it seems... On behalf of his words i attended the camp at annamalai pondicherry. After a hour of presentation they received my details and email and promised that they will send the voucher in mail. But still i didn't receive the voucher. As a month passed i didn't receive the voucher.
My mail id is : [protected]@gmail.com
Number of cars owned : 1
Hyundai creta

Membership id- 2786777

मैं अपना पैसा वापस चाहता हूं।मैं अपनी mebership खत्म करना चाहता हु।आपके कर्मचारियों ने मुझे धोखा दिया है।मैंने पहले दिन 7200 का भुगतान किया।अगले दिन मैंने बोला कि मुझे membership नहीं लेनी तो वो बोले कि टोटल फीस का 10% जमा कर दीजिए तो आपकी mambership id आ जायेगी। फिर उसके बाद ही आपका पैसा वापस आ पायेगा।तो मैंने बाकी का पैसा 30k भी जमा कर दिया।फिर वो बोले कि हम कुछ नही कर सकते, पैसा वापस नही होता।वो बोले कि हम यहां पैसा वापस करने को नही बैठे।कंपनी हमे पैसा जमा कराने की सैलरी देती है वापस करने का नही।आप जाइये।जबकि आपकी कंपनी की confirmation call में भी मैंने membeship नहीं लेने को कहा था और उसके बाद भी मेरा पैसा मुझे वापस करने का कोई मैसेज भी नही आया।
Pls मेरा पैसा मुझे वापस करवा दीजिये अन्यथा की स्थिति में मुझे consumer forum में जाना पड़ेगा

My club mahindra membership i'd is 2786710.

After i took this membership i realized that i'll have to pay asf annually till 25 years whether i go for vacations or not and this was not at all informed to me by the representative of club mahindra.

The very next day i gave my requisite documents to mr. Saurabh kumar at club mahindra office at hazratganj, lucknow and he had assured me that he'll get the cancellation done as there are 10 days of free look but now he's not responding to my calls.

You are requested to look into the issue and refund my entire amount as soon as possible.

I signed membership in 30.06.2017 they said membership cost is fixed and its not going to increase at any cost but after 2 emi i received email that my emi is increased due to tds.
Any time i try to book some room all resort all rooms are full so its totally waste of money and cheating people.
After i said i want to cancel my membership they wont care about it no one saying anything about cancellation.
I complaint via phone call and mail still no replay from club mahindra.

I got a call from club mahindra executive in oct '17 inviting me to attend a presentation and was promised complimentary 2n/3d stay at any club mahindra resort in india if i attended. I attended the presentation and was given a 2n/3d free gift voucher.

After going through the free gift voucher, i realized that it is valid at selected resorts and not all resorts. Also, validity of voucher is 6 months only and booking during...

It’s around 4 months and i have paid more then 90000 thousands rs because u auto debit from my account, i requested ur staff to cancel my membership.

Should i have to take any legal action or any other option i have?
I m mentally harnessing by this company.

Guys i request u all,
Please don’t take club mahindra membership they are nothing more then a cheater, and fraud.

We were called fr a meeting from club mahindra - the big cheats - to discuss about membership and on the phone we were promised a free stay voucher if we attended it. - regardless of whether we take membership or not. It’s been more than 2 weeks and there’s no sign of the voucher. We were actually contemplating taking a time share, but looking at this cheating attitude what is the guarantee that ull not cheat me of the “so called offers” after i take membership too?? Why did you guys waste our precious time and promise us something which you were not going to fulfil

Dear all, my self tarak gajjar with membership id 2768281. I am a new member to club mahindra holidays. I became member before 4 months. At the time of taking membership i had clearly informed my requirement of going on vacation in diwali holidays only as these is the only time when i have holidays... I have asked him to give membership accordingly. He informed me that red membership is perfect for your requirement. Fruther i asked him weather there are any other higher memebership than red... He said there is purple membership and in that there is only one extra benefit of having holidays in christmas and other members and not allowed for christmas else than purple membership. As i had requirement of holidays in diwali, on basis of his explanation i took red membership. After two months when i checked website of club mahindra for booking holidays in diwali, i found in diwali also only purple members are allowed to go on vacation. I immediately ask mr. Dipak mishra sales representative who has given me membership and informed him. He said that he will check and confirm. After a day he called ma and said that company is changing there policy and because of that this has happened. I was surprised called 5 to 7 times on there toll free complaint no. But all in vein. Till today i have not received any satisfactory reply from them. I have paid four installment and one down payment. Today is installment day and i have not honored there installment hence this months installment will be unpaid and will only pay if they will give proper satisfactory solution. I am expecting that they should give what they have confirmed at the time of taking membership.

Regards

Tarak gajjar

[protected]

I discontinued my membership with club mahindra holidays on january 2016. For couple of week club mahindra representatives were giving call to activate my membership again. I denied to them.

When i discontinued my membership, at the point of time they have send the closure mail. Due to their booking methodology and the way the handle their customer i then decided not to continue (I had already paid 98 thousands to them).

Today on 7th of november 2017, after a span of almost two years, they again deducted ₹ 8, 468 from my account. This is pure cheating from club mahindra. Now i will be going to consumer forum for further action.

I have attended promotional event by club mahindra at ahmedabad. After the promotional event, club mahindra offered gift voucher of 2 nights 3 days stay at any resort. But whenever i try to book the resort, i can not find a single room anywhere. How is it possible?
What is the point of giving non-redeemable voucher? I am very much frustrated with the experience.

Hi, I am Sandeep Kumar co member in Club Mahindra package with membership ID 2752394. Me and my brother Girish Kumar earlier had a Zest Mahindra holiday membership for which annual maintenance charges were not paid for 3 years and membership was not in use. The Club Mahindra team approached us and convinced us to convert the Zest package to Club package with additional charges. They transferred some part of the Zest amount which we had paid to Club package and we too accepted as it was attractive..They made us pay INR 40000 as down payment and converted the rest into EMI if 8700 for 36 months. We did pay the first EMI but later found it difficult as we got hit by financial crisis and hence stopped from 2nd month without even using a single benefit from company. And then informed Club Mahindra thru call as well as email that we want to cancel the membership. We were expecting that since we had not used the benefits, at least the down payment would be returned but Club team told us that this is not possible as per their policy. Now this was never explained to us and secondly it doesn't make any sense. We just either need the down payment IAO 40000 back or transfer the down payment and EMI back to our Zest membership and make that active so that we can use it or the last option is to provide us with free packages or night worth 40000.

Please call me on [protected] to discuss

Thanks
Sandeep N

I booked a two night stay in club mahindra varca, goa. I was hoping i get to explore goa during my stay, but i realised on the day of check in that hotel doesn’t welcome guests if they hire a taxi from a 3rd party apart from the hotel run taxi union. This is purely daylight taxi lobbying to lure the money from customers. I decided not to stay in the hotel and asked the hotel staff to cancel my reservation, but it looks like it hasn’t happened and i have been asked to pay 3000 rupees

Dear sir i am aqeel siddiqui from nagpur. I was intrested in ur purple membership and show d intrest on ur internet site then someone call me and fix meeting vid ur sales executive. He shortly explain me regarding membership den ibtold him i vil think den call u bt he said dere s offer today give rs 20000 and block membership u can take after discussion vid family. I do same and give him payment through debit card. After one day i check d feed back on internet but dat was very negative so idecided to not take membership and share feedback vid ur sales executive via whatsapp. He said ve vil not return ur rs 20000 till u not come ma office. I asked his senior number bt he dint gave n misbehave with me

Hello team,

This is really frustrating to write an email about one of the worst company i have delt with till now.

I had taken club mahindra membership (Blue) in oct 2015 and i had to move to australia in march 2016.

Till today i have not been able to utilise any of the offer received as joining bonus (So called)

I am regularly paying asf charges from last 2 yrs.

I am regularly paying club mahindra emi's till date.

I have no plans to come down to india in next 3-5 yrs and i am sure that i am wasting my money on such a bad product / company which was not even able to provide "ok" service to it;s customers.

I would appriciate if you cancel my membership & refund my money after deducting "documentation" charges.

If any of your company member has gut to speak to me;feel free to call me.

I am in the process of filing customer suit againest you in the meanwhile to make people aware that how this bad company / product is fooling people.

Frustrated customer
Kaustubh oak

I am rishabh baid. My meber id : 2783899 product : 25 - white stu

After being member of club mahindra i personally feel that, club mahindra
People ignore you once there purpose is solved of you enrolling or
Upgrading. Once you pay them then they behave like who you are??

I have to go for holiday i in upcoming 5th to 8th december. I have been
Mailing and calling them for so many times but no reply or answering call
From them. I have called mr. Sidesh ([protected]) and mr. Omkar
([protected]) but has not received even a single call back. Such a poor
Response from mahindra club was not expected so i have thought of stopping
The em'is instantly. Till my satisfaction i will not let a single emi
Clear. And for this only and only club mahindra and its people are
Responsible. And i will strongly recommend to all never ever think for
Taking their membership at all. They will cheat you and ignore you always.

Further i request you to cancel my club mahindra membership and return my
Valuable money to me. I hope your company will not force me to go to
Consumer court against your company.

It is really disappointing to associate with mathidra club. I dont know how
Your company will take this feedback. But being a vise president of a
Company, i think action on feedback is backbone of success of a company.