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Club Mahindra Holidays Complaints & Reviews

3.9
Updated: Jul 11, 2025
Complaints 2652
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1988
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Club Mahindra Holidays reviews & complaints page 79

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K
kg pai
from Mumbai, Maharashtra
Nov 15, 2017
Resolved
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Address: Chennai, Tamil Nadu

Kg pai
1:42 pm (4 minutes ago)

To memberrelations, iqbal. Shaikh

Hi

Dear iqbal

As i discussed with you i do not want to continue the member of mhril due to inconvenience in booking & bad experience with the visited resorts

Last month i become white member paying 15% upfront and balance in emi's hoping for better convenient resort booking but still i am not satisfied and financially not viable for me to continue white membership.

If you see my track record of booking... Not able to book & enjoy the holidays due to inconvenient

Kindly reverse my member as blue which was earlier to continue with mhril... Else you can return my membership fees to discontinue immediately.

Since i am chasing for you since a week on this issue hope you will resolve soon...

My official email id given at the time of application is the same which i am using now.

Regards
K. G. Pai
[protected]
Membership number - 2567364
Dec 16, 2017
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2017
Club Mahindra Holidays Customer Care's response
Dear Sir/Madam,

We would like to connect with you regrading the matters you have highlighted. We have forwarded your details to our team and they will get in touch with you.

Warm Regards,
Club Mahindra Team
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    A
    from Jaipur, Rajasthan
    Nov 13, 2017
    Resolved
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    Resolved

    Address: Jaipur, Rajasthan, 302012
    Website: clubmahindra.com

    I have applied for club mahindra membership for white on 19.6.2017 and i have paid rs.35700/- down payment with my citi bank credit card. Next day i request for cancellation for my membership and received mail that full refund will be refund within 90 days, but amount still not received while 4 months 25 days already passed today, all time i received the same reply that refund will be credited and a new date given by them, while i send all details required for membership cancellation by registered post.
    Dec 14, 2017
    Complaint marked as Resolved 
    Club Mahindra Holidays customer support has been notified about the posted complaint.
    Verified Support
    Nov 13, 2017
    Club Mahindra Holidays Customer Care's response
    Dear Sir/Madam,

    It is upsetting to learn about the gaps you have highlighted and we are sorry for your experience. We have forwarded your details to our team and they will get in touch with you.

    Warm Regards,
    Club Mahindra Team
    Nov 23, 2017
    Updated by [email protected]
    no response and no payment received yet. every time they said that refund will be received in few days but i think that they all are fraud companies agent.. have some one has filed case in consumer court against this fraud company.. than pls suggest me the process ...
    No response received still let me know clearly that refund will get or not
    or take some legal action

    pls suggest someone what to do next...
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      M
      Manimaran4545
      from Villupuram, Tamil Nadu
      Nov 13, 2017
      Resolved
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      Address: Chennai, Tamil Nadu
      Website: www.clubmahindra.com

      I attended the member ship presentation camp and after 1 hour they told that i'll receive a complimentary voucher through mail, as 1 month over no mail from club mahindra... Really dissapointed!!!
      I don't know whether its real or fake?
      They assured me that i'll receive voucher in 48hrs but i didn't receive... Making fun on me... I'm a government employee but they cheated me and got my details about my car and family details... On believing this i gave my details too... But no voucher... I felt all my work and attended the camp... So i need a proper solution for this!!!
      Dec 14, 2017
      Complaint marked as Resolved 
      Club Mahindra Holidays customer support has been notified about the posted complaint.
      Nov 13, 2017
      Updated by Manimaran4545
      No reply even after i sent a complaint to club mahindra through mail...
      My mail id : [protected]@gmail.com

      Verified Support
      Nov 13, 2017
      Club Mahindra Holidays Customer Care's response
      Dear Sir/Madam,

      In order to assist you with your concerns, we would require your contact details. Kindly share the same via Facebook inbox message for us to provide you with the best possible solution.

      Warm Regards,
      Club Mahindra Team
      Nov 13, 2017
      Updated by Manimaran4545
      Manimaran
      Mobile : [protected]
      Email : [protected]@gmail.com
      Nov 23, 2017
      Updated by Manimaran4545
      My issue is not solved yet... No voucher issued till now
      I am behind club mahindra to cancel my membership since the month of March. All I got is false promises delays and extreme unproressionalism. Clearly this brand deserves to be taken to court. I have attached screeenshots of the mail sent to them from our registered id. Which is in the name of Manmathrai Goswami
      Manimaran4545's [Complaint's author] reply, Nov 17, 2017
      I'm a advocate...i know how to bring this company to court.. Fraud people and cheating people in a modern way!!! I'm going to put case if i didn't my problem solved
      Club Mahindra Holidays Customer Care's response, Nov 20, 2017
      Verified Support
      Dear Madam,

      We wish to inform you that our team has got in touch with you and addressed your concerns. Also, we have sent you a mail under interaction ID: 011-402-609. Kindly refer the same.

      Warm Regards,
      Club Mahindra
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        L
        Lovi Sumit Bansal
        from Aligarh, Uttar Pradesh
        Nov 11, 2017
        Resolved
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        Address: Moradabad, Uttar Pradesh, 244001
        Website: [email protected]

        Hi i m lovi bansal from mbd. Last time i visit nainital on 14th feb. We meet mahesh kumer on ccd. He insist us for a membership. We gave him 11thousand rupees advance. But there are some problems that s why we can't take new membership. We continuously contact with mahesh kumer but he always give us date but not return our money. We want our money return.
        Dec 17, 2017
        Complaint marked as Resolved 
        Club Mahindra Holidays customer support has been notified about the posted complaint.
        Verified Support
        Nov 11, 2017
        Club Mahindra Holidays Customer Care's response
        Dear Sir,

        We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

        Warm Regards,
        Club Mahindra Team
        Verified Support
        Nov 15, 2017
        Club Mahindra Holidays Customer Care's response
        Dear Sir,

        We await your response. Please share your contact number on our Facebook page via an inbox message for our team to connect with you.

        Warm Regards,
        Club Mahindra Team
        I Madhurima Dad went for cancellation of a plan and asked for refund of money.They told that it will be refunded within 60 days but to my utter dismay refund was not made even after 75 days and to my surprise EMI amount was charged to my credit card even after submission of cancellation request.
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          A
          arul vaanan
          from Chennai, Tamil Nadu
          Nov 10, 2017
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu
          Website: www.clubmahindra.com

          Hello this is arul vaanan... As i got call from club mahindra that my number is selected for 3 days and 2 nights stay at club mahindra and they are going to conduct a presentation at hotel annamalai pondicherry on october 10 2017. A lady spoke to me and got all my details. She asked about my carrier and family and no. Of cars owned. At first i thought it was a spam call. But my colleague told it is not spam or fake call... Its a real one... My colleague is a member in club mahindra it seems... On behalf of his words i attended the camp at annamalai pondicherry. After a hour of presentation they received my details and email and promised that they will send the voucher in mail. But still i didn't receive the voucher. As a month passed i didn't receive the voucher.
          My mail id is : [protected]@gmail.com
          Number of cars owned : 1
          Hyundai creta
          Nov 10, 2017
          Complaint marked as Resolved 
          Thank you very much for solving my complaints
          Club Mahindra Holidays customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2017
          Club Mahindra Holidays Customer Care's response
          Dear Sir/Madam,

          We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you.

          Warm Regards,
          Club Mahindra Team
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            R
            ravikumarsonu
            from Sitapur, Uttar Pradesh
            Nov 10, 2017
            Resolved
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            Address: Kanpur, Uttar Pradesh, 208017

            Membership id- 2786777

            मैं अपना पैसा वापस चाहता हूं।मैं अपनी mebership खत्म करना चाहता हु।आपके कर्मचारियों ने मुझे धोखा दिया है।मैंने पहले दिन 7200 का भुगतान किया।अगले दिन मैंने बोला कि मुझे membership नहीं लेनी तो वो बोले कि टोटल फीस का 10% जमा कर दीजिए तो आपकी mambership id आ जायेगी। फिर उसके बाद ही आपका पैसा वापस आ पायेगा।तो मैंने बाकी का पैसा 30k भी जमा कर दिया।फिर वो बोले कि हम कुछ नही कर सकते, पैसा वापस नही होता।वो बोले कि हम यहां पैसा वापस करने को नही बैठे।कंपनी हमे पैसा जमा कराने की सैलरी देती है वापस करने का नही।आप जाइये।जबकि आपकी कंपनी की confirmation call में भी मैंने membeship नहीं लेने को कहा था और उसके बाद भी मेरा पैसा मुझे वापस करने का कोई मैसेज भी नही आया।
            Pls मेरा पैसा मुझे वापस करवा दीजिये अन्यथा की स्थिति में मुझे consumer forum में जाना पड़ेगा
            Dec 12, 2017
            Complaint marked as Resolved 
            Club Mahindra Holidays customer support has been notified about the posted complaint.
            Verified Support
            Nov 11, 2017
            Club Mahindra Holidays Customer Care's response
            Dear Sir,

            We apologize for the experience. We are working on your concern raised by you on Facebook and shall have it addressed at the earliest.

            Warm Regards,
            Club Mahindra Team
            My complaint id[protected]
            Membership id 2786777

            यहां पर मुझे सिर्फ बेवकूफ बनाया जा रहा है।म
            मैंने membership न लेने के लिए confermation call में भी मना कर दिया था कि मुझे membership नहीं लेनी ओर मुझे मेरा पैसा वापस चाहिए।मेरी complaint पर कोई काम नहीं हो रहा।उल्टा कल 16 nov2017 को मेरे पास membership kit भेझ दी गई है।अगर मेरा पैसा वापस न किया गया तो मुझे मजबूरी में consumer forum में जाना पड़ेगा।
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              S
              Sonal22011
              from Allahabad, Uttar Pradesh
              Nov 9, 2017
              Resolved
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              Address: Lucknow, Uttar Pradesh, 226005
              Website: Club Mahindra Holidays

              My club mahindra membership i'd is 2786710.

              After i took this membership i realized that i'll have to pay asf annually till 25 years whether i go for vacations or not and this was not at all informed to me by the representative of club mahindra.

              The very next day i gave my requisite documents to mr. Saurabh kumar at club mahindra office at hazratganj, lucknow and he had assured me that he'll get the cancellation done as there are 10 days of free look but now he's not responding to my calls.

              You are requested to look into the issue and refund my entire amount as soon as possible.
              Dec 10, 2017
              Complaint marked as Resolved 
              Club Mahindra Holidays customer support has been notified about the posted complaint.
              Verified Support
              Nov 09, 2017
              Club Mahindra Holidays Customer Care's response
              Dear Madam,

              We regret the inconvenience caused and would like to connect with you regarding the matters you have highlighted. We have forwarded your membership ID to our team and they will get in touch with you.

              Warm Regards,
              Club Mahindra Team
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                M
                Mohan Mani
                from Tiruchengode, Tamil Nadu
                Nov 8, 2017
                Resolved
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                Resolved

                Address: 637001
                Website: www.clubmahindra.com

                I signed membership in 30.06.2017 they said membership cost is fixed and its not going to increase at any cost but after 2 emi i received email that my emi is increased due to tds.
                Any time i try to book some room all resort all rooms are full so its totally waste of money and cheating people.
                After i said i want to cancel my membership they wont care about it no one saying anything about cancellation.
                I complaint via phone call and mail still no replay from club mahindra.
                Dec 14, 2017
                Complaint marked as Resolved 
                Club Mahindra Holidays customer support has been notified about the posted complaint.
                Nov 08, 2017
                Updated by Mohan Mani
                My membership id 2768284
                Verified Support
                Nov 09, 2017
                Club Mahindra Holidays Customer Care's response
                Dear Sir/Madam,

                We regret the unpleasant experience you have had. Thank you for sharing your Membership ID with us and our team will get in touch with you.

                Warm Regards,
                Club Mahindra Team
                Nov 14, 2017
                Updated by Mohan Mani
                Herewith I attached a mail which is send by club Mahindra it's too much for refund my money . U already owe me interest for 5 months it will be nearly 120000. So make a refund immediately.

                Jan 11, 2018
                Updated by Mohan Mani
                Still I didn't received any refund from club mahindra
                Why u r taking 60 to 90 working days to refund my money I thought 6 to 9 days . I paid on 30.06.2017 now (15.11.2017) it's nearly 5 months again u ask me to wait for 4 months totally 9 months ????? I can't wait that much time . Refund my money immediately .
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                  M
                  Man_Jam
                  from Bengaluru, Karnataka
                  Nov 7, 2017
                  Resolved
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                  unable to redeem 2n/3d free gift voucher as there is no vacancy

                  Address: Jamnagar, Gujarat, 361142
                  Website: www.clubmahindra.com

                  I got a call from club mahindra executive in oct '17 inviting me to attend a presentation and was promised complimentary 2n/3d stay at any club mahindra resort in india if i attended. I attended the presentation and was given a 2n/3d free gift voucher.

                  After going through the free gift voucher, i realized that it is valid at selected resorts and not all resorts. Also, validity of voucher is 6 months only and booking during...
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                  S
                  Shirishpandey
                  from Hapur, Uttar Pradesh
                  Nov 7, 2017
                  Resolved
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                  Address: Lucknow, Uttar Pradesh, 226002
                  Website: members.clubmahindra.com

                  It’s around 4 months and i have paid more then 90000 thousands rs because u auto debit from my account, i requested ur staff to cancel my membership.

                  Should i have to take any legal action or any other option i have?
                  I m mentally harnessing by this company.

                  Guys i request u all,
                  Please don’t take club mahindra membership they are nothing more then a cheater, and fraud.
                  Dec 8, 2017
                  Complaint marked as Resolved 
                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 07, 2017
                  Club Mahindra Holidays Customer Care's response
                  Dear Sir/Madam,

                  We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you.

                  Warm Regards,
                  Club Mahindra Team
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                    S
                    Shilz
                    from Vadodara, Gujarat
                    Nov 7, 2017
                    Resolved
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                    We were called fr a meeting from club mahindra - the big cheats - to discuss about membership and on the phone we were promised a free stay voucher if we attended it. - regardless of whether we take membership or not. It’s been more than 2 weeks and there’s no sign of the voucher. We were actually contemplating taking a time share, but looking at this cheating attitude what is the guarantee that ull not cheat me of the “so called offers” after i take membership too?? Why did you guys waste our precious time and promise us something which you were not going to fulfil
                    Dec 9, 2017
                    Complaint marked as Resolved 
                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 07, 2017
                    Club Mahindra Holidays Customer Care's response
                    Dear Sir/Madam,

                    We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you.

                    Warm Regards,
                    Club Mahindra Team
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                      T
                      Tarak Gajjar
                      from Mumbai, Maharashtra
                      Nov 7, 2017
                      Resolved
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                      Address: Ahmedabad, Gujarat, 380059
                      Website: www.clubmahindra.com

                      Dear all, my self tarak gajjar with membership id 2768281. I am a new member to club mahindra holidays. I became member before 4 months. At the time of taking membership i had clearly informed my requirement of going on vacation in diwali holidays only as these is the only time when i have holidays... I have asked him to give membership accordingly. He informed me that red membership is perfect for your requirement. Fruther i asked him weather there are any other higher memebership than red... He said there is purple membership and in that there is only one extra benefit of having holidays in christmas and other members and not allowed for christmas else than purple membership. As i had requirement of holidays in diwali, on basis of his explanation i took red membership. After two months when i checked website of club mahindra for booking holidays in diwali, i found in diwali also only purple members are allowed to go on vacation. I immediately ask mr. Dipak mishra sales representative who has given me membership and informed him. He said that he will check and confirm. After a day he called ma and said that company is changing there policy and because of that this has happened. I was surprised called 5 to 7 times on there toll free complaint no. But all in vein. Till today i have not received any satisfactory reply from them. I have paid four installment and one down payment. Today is installment day and i have not honored there installment hence this months installment will be unpaid and will only pay if they will give proper satisfactory solution. I am expecting that they should give what they have confirmed at the time of taking membership.

                      Regards

                      Tarak gajjar

                      [protected]
                      Dec 9, 2017
                      Complaint marked as Resolved 
                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 07, 2017
                      Club Mahindra Holidays Customer Care's response
                      Dear Sir,

                      We regret the unpleasant experience you have had. Thank you for sharing your membership ID & contact number with us and our team will get in touch with you.

                      Warm Regards,
                      Club Mahindra Team
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                        Krishna0689
                        from Hyderabad, Telangana
                        Nov 7, 2017
                        Resolved
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                        I discontinued my membership with club mahindra holidays on january 2016. For couple of week club mahindra representatives were giving call to activate my membership again. I denied to them.

                        When i discontinued my membership, at the point of time they have send the closure mail. Due to their booking methodology and the way the handle their customer i then decided not to continue (I had already paid 98 thousands to them).

                        Today on 7th of november 2017, after a span of almost two years, they again deducted ₹ 8, 468 from my account. This is pure cheating from club mahindra. Now i will be going to consumer forum for further action.
                        Dec 10, 2017
                        Complaint marked as Resolved 
                        Club Mahindra Holidays customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2017
                        Club Mahindra Holidays Customer Care's response
                        Dear Sir/Madam,

                        We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook messenger for our team to get in touch with you.

                        Warm Regards,
                        Club Mahindra Team
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                          chiragrshah
                          from Ahmedabad, Gujarat
                          Nov 3, 2017
                          Resolved
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                          Resolved

                          I have attended promotional event by club mahindra at ahmedabad. After the promotional event, club mahindra offered gift voucher of 2 nights 3 days stay at any resort. But whenever i try to book the resort, i can not find a single room anywhere. How is it possible?
                          What is the point of giving non-redeemable voucher? I am very much frustrated with the experience.
                          Dec 4, 2017
                          Complaint marked as Resolved 
                          Club Mahindra Holidays customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 03, 2017
                          Club Mahindra Holidays Customer Care's response
                          Dear Sir/Madam,

                          In order to assist you with your concerns, we would require your contact details. Kindly share the same via Facebook inbox message for us to provide you with the best possible solution.

                          Warm Regards,
                          Club Mahindra Team
                          Nov 06, 2017
                          Updated by chiragrshah
                          I do not have facebook account. Please share alternative method.
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                            S
                            Sandykobe11
                            from Chennai, Tamil Nadu
                            Nov 3, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu
                            Website: Www.clubmahindra.com

                            Hi, I am Sandeep Kumar co member in Club Mahindra package with membership ID 2752394. Me and my brother Girish Kumar earlier had a Zest Mahindra holiday membership for which annual maintenance charges were not paid for 3 years and membership was not in use. The Club Mahindra team approached us and convinced us to convert the Zest package to Club package with additional charges. They transferred some part of the Zest amount which we had paid to Club package and we too accepted as it was attractive..They made us pay INR 40000 as down payment and converted the rest into EMI if 8700 for 36 months. We did pay the first EMI but later found it difficult as we got hit by financial crisis and hence stopped from 2nd month without even using a single benefit from company. And then informed Club Mahindra thru call as well as email that we want to cancel the membership. We were expecting that since we had not used the benefits, at least the down payment would be returned but Club team told us that this is not possible as per their policy. Now this was never explained to us and secondly it doesn't make any sense. We just either need the down payment IAO 40000 back or transfer the down payment and EMI back to our Zest membership and make that active so that we can use it or the last option is to provide us with free packages or night worth 40000.

                            Please call me on [protected] to discuss

                            Thanks
                            Sandeep N
                            Dec 5, 2017
                            Complaint marked as Resolved 
                            Club Mahindra Holidays customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 03, 2017
                            Club Mahindra Holidays Customer Care's response
                            Dear Sir,

                            We regret the unpleasant experience you may have had. We have forwarded your details to our team and they will get in touch with you.

                            Warm Regards,
                            Club Mahindra Team
                            Nov 13, 2017
                            Updated by Sandykobe11
                            This is still not resolved...though I have mentioned everything clearly, Club Mahindra has been calling me and asking about the same again n again and just saying that we will review and get back which has never happen...pls resolve this issue in the next 2 days...
                            Feb 18, 2018
                            Updated by Sandykobe11
                            This issue is NOT at all resolved I don't know how Club Mahindra is marking this as resolved. I haven't got a single penny from company nor not beneficial to me has been discussed on the call as well
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                              U
                              Ullas Esturi
                              from Bengaluru, Karnataka
                              Nov 2, 2017
                              Resolved
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                              Resolved

                              I booked a two night stay in club mahindra varca, goa. I was hoping i get to explore goa during my stay, but i realised on the day of check in that hotel doesn’t welcome guests if they hire a taxi from a 3rd party apart from the hotel run taxi union. This is purely daylight taxi lobbying to lure the money from customers. I decided not to stay in the hotel and asked the hotel staff to cancel my reservation, but it looks like it hasn’t happened and i have been asked to pay 3000 rupees
                              Dec 4, 2017
                              Complaint marked as Resolved 
                              Club Mahindra Holidays customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 03, 2017
                              Club Mahindra Holidays Customer Care's response
                              Dear Sir/Madam,

                              In order to assist you with your concerns, we would require your contact details. Kindly share the same via Facebook inbox message for us to provide you with the best possible solution.

                              Warm Regards,
                              Club Mahindra Team
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                                A
                                Aqeel Siddiqui
                                from Nashik, Maharashtra
                                Nov 2, 2017
                                Resolved
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                                Resolved

                                Address: Nagpur, Maharashtra, 440032
                                Website: www.clubmahendra.com

                                Dear sir i am aqeel siddiqui from nagpur. I was intrested in ur purple membership and show d intrest on ur internet site then someone call me and fix meeting vid ur sales executive. He shortly explain me regarding membership den ibtold him i vil think den call u bt he said dere s offer today give rs 20000 and block membership u can take after discussion vid family. I do same and give him payment through debit card. After one day i check d feed back on internet but dat was very negative so idecided to not take membership and share feedback vid ur sales executive via whatsapp. He said ve vil not return ur rs 20000 till u not come ma office. I asked his senior number bt he dint gave n misbehave with me
                                Dec 5, 2017
                                Complaint marked as Resolved 
                                Club Mahindra Holidays customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 03, 2017
                                Club Mahindra Holidays Customer Care's response
                                Dear Sir,

                                We regret the unpleasant experience you have had. Request you to share your contact details with us via Facebook inbox message for our team to get in touch with you.

                                Warm Regards,
                                Club Mahindra Team
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                                  K
                                  Kaustubh Madhusudan Oak
                                  from Mumbai, Maharashtra
                                  Nov 2, 2017
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                                  Address: Mumbai City, Maharashtra, 400018
                                  Website: www.clubmahindra.com

                                  Hello team,

                                  This is really frustrating to write an email about one of the worst company i have delt with till now.

                                  I had taken club mahindra membership (Blue) in oct 2015 and i had to move to australia in march 2016.

                                  Till today i have not been able to utilise any of the offer received as joining bonus (So called)

                                  I am regularly paying asf charges from last 2 yrs.

                                  I am regularly paying club mahindra emi's till date.

                                  I have no plans to come down to india in next 3-5 yrs and i am sure that i am wasting my money on such a bad product / company which was not even able to provide "ok" service to it;s customers.

                                  I would appriciate if you cancel my membership & refund my money after deducting "documentation" charges.

                                  If any of your company member has gut to speak to me;feel free to call me.

                                  I am in the process of filing customer suit againest you in the meanwhile to make people aware that how this bad company / product is fooling people.

                                  Frustrated customer
                                  Kaustubh oak
                                  Club Mahindra Holidays customer support has been notified about the posted complaint.
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                                    J
                                    jainrishabh
                                    from Mumbai, Maharashtra
                                    Nov 1, 2017
                                    Resolved
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                                    Resolved

                                    I am rishabh baid. My meber id : 2783899 product : 25 - white stu

                                    After being member of club mahindra i personally feel that, club mahindra
                                    People ignore you once there purpose is solved of you enrolling or
                                    Upgrading. Once you pay them then they behave like who you are??

                                    I have to go for holiday i in upcoming 5th to 8th december. I have been
                                    Mailing and calling them for so many times but no reply or answering call
                                    From them. I have called mr. Sidesh ([protected]) and mr. Omkar
                                    ([protected]) but has not received even a single call back. Such a poor
                                    Response from mahindra club was not expected so i have thought of stopping
                                    The em'is instantly. Till my satisfaction i will not let a single emi
                                    Clear. And for this only and only club mahindra and its people are
                                    Responsible. And i will strongly recommend to all never ever think for
                                    Taking their membership at all. They will cheat you and ignore you always.

                                    Further i request you to cancel my club mahindra membership and return my
                                    Valuable money to me. I hope your company will not force me to go to
                                    Consumer court against your company.

                                    It is really disappointing to associate with mathidra club. I dont know how
                                    Your company will take this feedback. But being a vise president of a
                                    Company, i think action on feedback is backbone of success of a company.
                                    Dec 7, 2017
                                    Complaint marked as Resolved 
                                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 02, 2017
                                    Club Mahindra Holidays Customer Care's response
                                    Dear Sir,

                                    We regret the unpleasant experience you have had. We have forwarded your details to our team and they will get in touch with you.

                                    Warm Regards,
                                    Club Mahindra Team
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                                      L
                                      LeoStar99
                                      from Pune, Maharashtra
                                      Nov 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411045

                                      Dear club mahindra,
                                      I have subscribe the membership around 150 days ago. After subscribing the membership next day i requested a refund which is very much in 90 day refund policy. I have also got the confirmation from your office that your money will be refunded within 90 days. I have email all the refund document with receipt and also hard copy mail via registed post to your chennai office and got the received signiture and confirmation.

                                      After 150 days of daily follow-up with email and number of phone calls, visit to local office, all i got is "we will refund your money" but after 150 days my membership money is not refund which is around rs. 27000/- so request you to please refund my money as soon as possible. This is very frastating and as per the various other customer which has same experience that once club mahindra takes your money they will not refund in any condition and you will have to fight it though consumer court?

                                      So again my humble request to refund my money

                                      You can contact me using the membership id: 2763914
                                      Dec 2, 2017
                                      Complaint marked as Resolved 
                                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 01, 2017
                                      Club Mahindra Holidays Customer Care's response
                                      Dear Sir/Madam,

                                      We are disappointed to hear about your experience and would like to speak to you regarding the same. We have forwarded your details to our team and they will get in touch with you.

                                      Warm Regards,
                                      Club Mahindra
                                      Hello Club Mahindra Customer Care,
                                      As per the earlier discussion after posting this above complaint on comsumercomplaints.in, you guys has committed to refund the money within 15 working days. Now I have believe on your statement and waited for it but still I don't see my hard earned money refunded.. Why the held up for more than 6 month to refund the customer money. What you guys are going to do with it. This is my hard earned money and I need refund ASAP.

                                      If you guys don't want to return the money, will fight in consumer court. I will not let my money eaten by you, not even single penny.
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