Club Mahindra Holidays Complaints & Reviews

Dear team,

I have enrolled club mahindra in the month of april and company execuative has ensured me that there is a cancellation policy of 15 days and anytime i can cancel the enrollemnt.

I cancelled my enrollment within 2 days and also told to cancel during pnr call and also sent multiple emails since 6 months. Everytime i am getting update to wait for 15 days.

If there is no cancellation policy then why club mahindra is putting these in their policy?

Cancellation id - 69590

Best regards,
Uma shankar

I had purchased the club membership on 1st sep. On 4th i cancelled (Within free look period). After 7 emails and faxes, they finally sent a mail saying they will refund the paid amount but it will take 90 days. Members copy of form submitted to me at the time of joining says if member cancells in 10 days (Within free look period) he shall get refund in 30 days.
I have sent atleast a dozen emails all the way up to head member relations but with no positive response. They keep repeating 90 days, whereas the rule says 30 days.
This is truly a fraud.

I had booked a holiday in club mahindra mussourie and called at 11 am to inform thaat i have hurt my leg and will be checking in within 1 hour and they inquired all details of booking and said ok room will be ready. After reaching there they kept us waiting for 2 hours and then denied the reservation. My whole day was spoiled and we didnt know qhat to do. After inquiring from make my trip we came to know club mahondra took walkin customers and denied our booking. The staffs are so non co operative. Realy worst in hospitality sector

I purchased xuv 500 w10 & received a 4d/3n club mahindra voucher as a part of the purple club welcome kit.
I wanted to avail haoliday in gantok between 20 - 22 jan 2018, trying to book on 10.3.2017. But apart from kanha, no othe resort is avaiable. I cannot believe at non peak time, entire club mahindra resort across india is booked. This is fraud.

I have tried to contact club mahindra quite a number of times now but they don't seem to care. Their local executive of my area won't even pick his phone after i hold him i want to cancel my membership. Calling their customer care number gives a answering machine and the option that they will call you back in 4 hours, which they never do. I have blocked their emi but this is no way to treat your customer. Shame on them.

On 01/10/17 i visited shop in saharaganj lucknow i meet subham chauhan and gaurav pal singh they make me convinced for membership and paid rs 35220/- through my credit card ending 2501 for membership,
But when i returned home and discussed with other family members my decision has changed and don't want to continue as it was costly for us to support. So, it is requested to kindly refund my amount asap.
Thank you
Atul chauhan
[protected]

My membership has yet not been cancelled after number of followups.
I was provided with cancellation request no: 064160 but i don't think it has been processed since i receive emails/messages everyday.
I had been told by the executive that i will receive no further messages/emails also my membership will be cancelled but it has not been cancelled yet.
Ridiculous service.
Not at all recommended.
Please cancel my membership as soon as possible.

Apka banda muje phone karke parehan kar raha hai or ulti baate karta hai or gandi gali de raha hai
I m not interested in mahindra holidays
Phir bhi call karta rehta hai
Uska name vijay solanki hai phone number [protected] hai
Usko bolo call kare to thik se baat kare gali se baat na kare
Ek bar mana kiya to pata chalna chahiye ke isko interest nahi hai

To,

The managing director
Club mahindra-mumbai region

There was a miselling done to us by club mahindra team member. Sales manager after many follow ups with me visited my office just to convince me to go for membership. On 2nd sept 17 he has convinced me a lot and i have paid rs. 27675/- through credit card as down payment for the membership. Sales manager said i will be called by club mahindra for the verification and then only the membership will be allowed to me. I have received call and i have requested them for cancellation and requested them not to proceed with further membership formalities. I have also called them on their toll free number and again requested for refund of my money. They said it will be credited to my credit card account automatically. I have also mailed them and requested for cancellation and refund the paid money.

The sales manager has visited my office after may mail to them and tried again to convince me but i was not ready for it.

His response and behaviour was suddenly changed and he said that the refund will not possible! I am very upset with this type of behavior. I am in urgent need of my money and he has squandered away the money and left. Please it is a very humble request to help me get my money back. As i have not confirmed on the verification call about my willingness for membership, the membership number is not alloted to me.

I want to request mahindra md respected anand mahindra sir to look in to this and refund my money at earliest. Request him to look in to the highly unprofessional attitude of the club mahindra’s sales manager.

Hoping for the response!

Regards,
Sandeep pimparikar
#[protected]
Sandeep. [protected]@gmail.com

My membership no: 91000396 in the name of d. M. Jyothi joined the club by paying 135000 under verve catogory by zest holidays. Promised with new destinations every year and first preference even in peak seoson. Were selling holidays to outside customers avoiding members
On online the destination rooms were not available but if you call and ask for a room as a guest it was available. Then was memebership done. All my holidays were not available buy yearly maintainence were issued to me irrespective of my usage.
Out of 60 holidays given to me only 25 holidays may have been usen.. My money gone. Nobody to answer.

I had got a movie card as a prize in a competition. My code was cre7aef06fe. I received an authentication number via sms afterwhich i filled all the columns such as preferred date venue etc. I was told il get a mail wid the booking pin. However i did not receive anything till date. Pls look into the matter. The registration period is from 13sep, 2017 to 02oct 2017.

I took the membership in july 2017 and paid my ecs on sep 2017 onward, but now i am having some financial problem and hence wont be able to continue with the membership.

Also the time constrain would not permit me to travel as per schedule.

Hence i request you to cancel my membership no. 2770601 and refund my amount deposited with you.

Regards

I am a member in mahindra club and have been paying my emi s timely. I recommended one of friend, mr. Saranga sharma to my agent, mr. Pawan das (Kolkata office). As my friend was facing some problems i agreed to pay his initial emi s and he gave me the same amount in cash. But as he thought he will be unable to continue he asked the agent to stop his account. But the agent took a blank cancelled cheque from me saying that it is necessary for logging in into my mahindra club account for booking purpose and kept mr. Saranga s account active. After more than a year when i checked my account i was shocked to find that mr. Saranga s emi was deducted from my bank account every month. And now when i have already paid more than a lakh rupees i am getting no response from mahindra club agent.

Dear sir
I am dr. Afroz ahmed khan. I have visited your outlet in shop no.207 in sahara ganj mall lucknow with my wife dr. Areeba hasan. I met your executives mr. Shoaib khan and mr. Gaurav pal singh who persuaded us to pay a sum of rs.37220 s down payment for your white studio membership which i paid through my wife's hdfc atm on 25/09/2017.
But on 26/09/2017 when i realised that i cannot manage the payment, i asked your executive to cancel my request and refund my money. He visited our house and take three cheques of hdfc saying that these are necessary for registering and after registration only you can cancel it.
I request you sir to stop my registration and kindly refund my money.
I shall be highly obliged.
Regards
Dr. Afroz ahmed khan
Lucknow
[protected]
[protected]
[protected]

Hi,

I am totally disgusted frustrated with the way club mahindra has cheated us and is still extorting more and more money from me.

When we had joined club mahindra in 2011 the relationship manager and the sales girls in agra had told us its asf was only 10000/- per year. We had confirmed weather it will increase any time or will it be permanent. We only bought it because of this we were assured that the asf will be 10000 for 25 years:

1. Now every year they are conveniently increasing the rate of asf by 15% upon enquiring you say i have to pay extra because club mahindra is increasing its properties. So? Is club mahindra increases it properties by fleecing its customers?

2. I have bought red membership in 2011 but i could only get 4 vacations in the last 7 years!! Speaks volume about this company of fake promises.

3. The relationship manager decides where i should take my family!! In 2014 i wanted goa i was told to go to pondicherry and in 2015 we wanted astamudi we were given gangtok!!
I thought i was buying the membership to have freedom of choice i never realised this company is taking away my money and not providing me my choice of vacation even 3 months in advance.
This is such a fake airtime company that all around the year they are booked. If so many people are complaining then my question is who are booking it! Because i find the properties available through other portals for the same days i am looking for!

4. I am unable to get my choice of vacation for the last two years since june 2015.
I want to get an immediate refund of the remaining money from club mahindra plus the last sum of asf being paid by me in may 2017.
Utterly disgusting.

Mr j. P. Suresh
[protected]@gmail.com

Mysel[censored]tkarsh shukla from lucknow and i had applied for the club mahendra membership today on 24.09.2017 and paid an amount of 37220 in cash to your sr executive from lucknow office. But within an hour, i asked him to cancel it.
But your sr executive told me that on 25.09.2017, he will forward my application for registration and after getting my member id, i can proceed for cancellation.
My request you to kindly not to process my application as communicated over the phone to executive and refund my money as soon as possible.

Regards
Utkarsh shukla
Utkarshshukla.[protected]@gmail.com

I registered a complain regarding the cancellation of membership but not getting any proper response for the same. At the time of joining the relation ship person has shown very good rosy picture but in actual it is one of my lifetime worst experience with you guys.
I had made so many request for the cancellation of my membership & refund my money to as i had not availed any of your services.
Membership id:-2727335

My self dhairyvirsinh rathod. Membership i'd 2751581. I hv taken membership from mr. Arun nair, ahmedabad. He told me that you have pay down payment + 3 emi then you will get 3+2+2 night stay as well as 10000 rcu (Resort coupon voucher) but at the of validation they offer only 5000 gold voucher so i refuse first time after that few days back getting another validation call that time i jus not have presence of mind so jus said okay but after that i mailed and call also that it not match with my offer.
I
I have so many times mailed about cancellation but still not getting any reply from club mahindra.

Mr. Arun nair and one sr executive invite me at ahmedabad based office on 26th june that time i writing down physical application also and they assure me that you will definitely got your money soon.45-60 days you will receive a cheque.

But now last 3 days i have made so many phone calls and what's up msg but they didn't reply a single msg. Then i talk to mrd team at ahmedabad office they reply me that refund are not possible in your case.

It's totally a misleading the customer form club mahindra employee and sharing the wrong information. So i request you that take some strict action against the those who guilty and resolve my query soon.

Thanks and regards
Dhairyvirsinh j rathod

Dear sir,

I am dhiren sonpal, i had taken membership of club mahindra in march 17 with membership no - 2754039 and at that relevant time keyur shah from rajkot had committed that i will get i phone 6s 64gb after realisation of 3 emi. So after 3 emi i started mailing and calling him for the said i phone but there is no revert from his side so i had even mailed on membership mail id of club mahindra and after that i got a call...

I got a call from club mahindra holidays on 04.08.17 saying that i will get a free voucher for 2 night 3 days vacation and for that i have to come to hotel poppys anukulas, vellore. When i reached there on 08.08.17 i was said that i will get the free voucher and also they explained about their membership details. We said that we cannot decide in 1 hr about becoming member and we need time. Later we got the free voucher in mail which has validity...