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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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d2h reviews & complaints page 141

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A
apurba das
from Chandigarh, Chandigarh
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ACCOUNT DEBITED BUT NOT RECHARGED

Address:Pune, Maharashtra

WHILE TRYING TO RECHARGE MY VIDEOCON D2H USER ID 35130867 AMOUNT OF RS.500/- HAS BEEN DEDUCTED FROM MY ACCOUNT BUT RECHARGE BECAME UNSUCCESSFUL.
TIME OF RECHARGE : AROUND 6 PM ON[protected]
NAME: APURBA DAS
MOBILE: [protected]...
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V
vinay goa
from Khetri, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency of Service-Refund Due for non-performance

Address:North Goa, Goa

despite repeated complaints, videocon engineers failed to provide a solution to gas leaks and compressor malfunctioning, which occured repeatedly, between a period of 4-6 weeks, this happened every 10 days - the fridge had to go back to the service centre, then it would come back, but again malfunction after a week or so. we have paid the company Rs 1800 as the charges, and we spent another Rs 600 for transport from our pocket. if the company...
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P
Pankaj Kapila
from Bengaluru, Karnataka
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Customer Harassment and improper service

Address:Bangalore, Karnataka

Hi,
The day I shifted the product from Noida to Bangalore (Aug,2012) the problem was frequent with the streaming.
I called up customer care no of times and they sends the engineer to rectify it but problem persists, so many calls (mails some time)and visits.
Informed them filing the complaint to consumer court but they were not doing right business.
Today (27th Aug,2012) they replaced the set-top box and the service...
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M
meet2arvind87
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer care

Address:Thane, Maharashtra

Dear Mr. Dhoot,
I am one of frustrated customer of Videocon D2H, I am sue with Kind of Customer Service provided other customer would also feel the same.
In today’s world where competition is so high in market companies are providing better and best customer services in order to attract customer, my experience was very poor with Customer Care helpline number executives on numerous occasions.
I request you to take some...
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A
abhilashkn4u
from Mumbai, Maharashtra
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Not servicing products under Warranty

Address:Karnataka

Hi,

I had purchased a Videocon Front Load Washing Machine. Videocon had promised 2 Year Waranty for their Washing Machines. My Washing Machine got damaged after completing one year and a part has to be replaced.

I had rasied multiple complaints in their Service Center and all the tickets get cancelled automatically after one week without any action from their Service Professional. It has been a month since my...
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A
anishnair1978
from Mumbai, Maharashtra
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Poor customer service & Cheating

Address:Gujarat

I have lodged a complaint on 13th of October with regards to mismatch in channel with Videocon d2h. I have called up their customer care centre on 11th who has asked me to shut down the Television and keep set up box on for two hours and assured me that the problem will be resolved.

The problem has not been resolved and called up their customer care care on 12th and made a complaint. They have confirmed me my address where...
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S
sudhanr
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Installation Service

Address:Krishnagiri, Tamil Nadu

Complaint # :[protected]
Work order # 13530240

I have bought a videocon d2h online and no action has been taken although they commit for 24 hour installation. Even after multiple followups no action has been taken for installation. They do not entertain your request for refund also. Net-Net they make you run for status / refund.


Videocon customer care/installation team is pathetic. I wanted to...
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M
minu_blr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon d2h No signal issues happening frequently

Address:Bangalore, Karnataka

Sir,,

I'm Minu. I'm using videocon d2h for last 9 months. My customer ID is 62692030.
Out of this 9 months almost every month(sometimes weekly) i might have raised a remedy ticket to resolve the issues related to videocon d2h's famous problem of "SIGNAL NOT AVAILABLE" error. I'm using their premium plan of SOUTH PLATINUM HD. After paying monthly an amount of 400 per month for...
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J
Jebalin Jose S
from Korampallam, Tamil Nadu
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wrong customer care info

Address:Kanyakumari, Tamil Nadu

hi sir,my customer id is[protected].mobile no-[protected].i had called customer care on 1/10/2012 to activate star cricket HD alone.the customer care officer said if i activate star cricket HD alone it will be active for next three months but you can activate sports HD pack for Rs 61 for 3months.i was surprised on the offer and so asked him repeatedly if its that low priced pack,he confirmed it and so i asked him to activate.but when i checked...
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P
pandeyap1971
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

People are giving false statement

Address:Maharashtra

I bought vedeocon D2h HD service online from Vedecon web site on 02.10.2012. There person came for insttalation on 03.10.2012. They promissed that activation will be done in 2 hrs i.e 4 PM.
But by 10 PM there is no activation is done from there side. I called several times on customer care of Vedecon but the guys who attended the call told me that it will be done in 2 hrs.
We also called Borivali DSC of vedicon but we found...
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S
saquibasrari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name change

Address:South 24 Parganas, West Bengal

i have purchased videocon d2h. My customer ID is 4413456 & my name is AEMAN SIDDIQUI but instead of my correct name your data shows A.A.SIDDIQUI. So please correct my name in your records...
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Address:Rajasthan

Dear Sir,
I have purchase new videocon d2h in Aug-12, but till date i cannot satisfy this service, because last time i complaint in m/o sept-12 and shortout with in 10 days and this period i could not take enjoy this d2h, and again last[protected] one complaint registered my complaint no[protected], regarding picture and voice not clear, but till date no problem shortout i many time discuss with pune customer care.

to...
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S
sandeep vishwakarma xxx
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective piece and want to money refund

Given defected phone and i want to money back refund. product id[protected].
complain number id 10642.
i orderd a mobile sonyericsson905i on 23 july 2012.
from
D2H Shop M/S MMI Online Limited,
Okhla Industrial Estate ,
84 2nd floor,
PHASE -3,
new delhi-110020

mobile cost 6999+199 shiping charg.i recived the producton on28 july 2012.But i

found it defected...
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R
rajeshac
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIGNAL NOT AVAILABLE

Address:Bangalore, Karnataka

This is Rajesh Chaudhari and I am using Videocon d2h from last 2 years and suddenly from yesterday I am getting an error message on my screen saying signal not available. When I called your customer service, first he asked me to wait for 2 hrs to resolve this problem, but its not fixed. Then when I called today your agent told me that I need to pay Rs 150 to your service enginner for his visit. This is absolutely not acceptable from you...
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118 other people found this review helpful
118 found this helpful
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M
murali2706
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Videocon D2H Cust ID:56134243 HD Exchange Offer Issue

Address:Tamil Nadu

Hi

My Customer Id is:56134243.
Account No:5581476
Recently i have exchanged my SD Box with the No:[protected] to HD Box no:[protected].
However instead of Exchange mode, the Technician has installed the new HD box in New connection mode.The Old STB is also taken back by the Technician as this was an exchange.Hence under my Customer Id Now i have 3 Active connections and the money being deducted every month...
+1 photos
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J
jagdish198
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dish Sifting

Address:Kutch, Gujarat

Dear
Sir
I Have purchase in vidiocon dish i am sifting in my new home i am many time contact in costomer care in dish sifting in new home but not reply in any engg. and any person please help me my vidiocone dish costomer id 7328633
my money is everday in loss of my d2h balance

Thanks Regard
Jagdish Vaishnav
+91-[protected]
Gandhidham
mail- [protected]@yahoo.co.in...
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M
madanawat2875
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product sent

Address:Uttar Pradesh

Comment: Dear sir
I purchage a VOX 8 mega picle camera from your side, I receive coorier after I face the some following problem –
1) Waranty card not receive.
2) camera not proper working.
3) Battery back up verry less. Approx 30 minut (with new battery)
4) picture quality not as a 8 MP. I think mostly 2 to 3 MP.

Problem – this is not possible, after every 30 minut I change the 3nos....
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K
kajalravi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting signals ,also hardware problem

Address:West Delhi, Delhi

My sattelite connection is not getting signals for last 12 days and i complained them at least 8-9 times but no one come to sortout, due to this on off ,on off situation my TV is also become Black and white. this was also happened at the time of installation, they changed the cord 2 times then got the colors back. please please........... help me out....
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P
Piyush Garg
from Indore, Madhya Pradesh
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suspended my sim in spite of right document

Address:Gwalior, Madhya Pradesh

sir i have videocon sim, that no. is [protected], sir this sim document verification is fully ok by the company employ inspite of it my sim suspended by 2 times. at the first time when i called regularly and said plz check my document so after 7 days my sim was started but after 5 days my sim was again suspended and till now 10 days completed but my sim is not being started and company employ every time said that your sim will be started in...
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X
xiago12
from Durg, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network complaint

Address:Durg, Chhattisgarh

here in bhilai we are not able to recharge our videocon mobile number due to network problems..we are facing the problem for the past 3 days and they are not taking any step to fix this...the same problem is facing throughout the state..when we contact the customer care they are saying it will be fixed by tomorrow and now many tomorrows have gone and they havent take any actions...
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