d2h Complaints & Reviews

sir,
my name is sachin tyagi & videocon d2h customer id 23936913 my balance deducted on 3 june without any information i have already many complaints in customer care but balance is not credit....

Mene 13 june ko d2h purchase kara tha aur 14 june ko company se installation ke liye bande aaye the wo 1:30 baje install karke gaye aur keh ke gaye ke jab tak company se on nahi ho use band mat karna per sham ke 5 baje tak wo on nahi kiya gaya aur is beech wo 2 bar automatic off ho gaya phir humne box pe diye hue customer care no.pe call kiya to wo no.band nikle phir humne 2 din baad 16june ko no. nikal ke customer care pe call karke complaint...

my antina location was changed due to some construction work .i had comunicated a customer care to send an engineer to fit a antina on 16-june. 10am .as per the policy the should send the engineer with in 48 hour but still i am waiting for there action .i didnt get any response from them and it is more than 48 hours...

Installation not done even after 10 days of purchase.
No response of email. Whenever I called to their service representative they promise for tomorrow every time....

respected sir/ madam, i purchase a new connection videocon d2h on 14 jun 2011, my customer id is 45982040. engineer 16 jun 2011 dophar me 2 baje fitting karke gaya aur bataya ki 10 miniute ke baad appki channal start ho jayegi lekin aaj 17 jun 2011 ko bhi hum channal nahin dekh pa rahe. customercare par bhi thik se bataya nahin jaah raha ki kab channnal start karenge. please quick solution from this mettar....

Dear Authorities,

My customer ID is 30**9922.
I have purchased Videocon d2h 6months back.
1) I didn't receive any sms/ message on the TV regarding service expiry.
or Videocon d2h didn't communicate about service expiry so that they can charge wrongly.
2) Instead Videocon charged me 75 Rs extra without any written/telephone communication
3) Paper bill/ E-Bill is not provided (Illegal...

Hi,

I had booked a new Videocon d2h service on 4th on June 2011. I had recieved a call in evening that our engineer is coming for installation. i told them to come on next day means Sunday for installation. There engineer didnt turn up. Instead i get a SMS on phone that my workorder has been cancelled. I had been continously following up with them and their engineer comes at my place and installed the satellite on Monday afternoon...

I have placed a request for relocation of my Videocon D2H on 7th June 2011. I have got SMS saying, request would be entertained within 24 - 48 Hrs. but I haven't received a single call from them.

Today (10th JUNE), I was driving and hence couldn't pickup the call. with this reason, my work order has been cancelled for no reason. I have checked with Customer Care but didn't get any satisfactory response (they...

I have registered my compliant with Videocon D2H customer care executive regarding some technical issue with Setup Box.

Call number: 43143591. This call registered on Wednesday at night 9:15 pm. I have told to customer care executive that call will be attend only at evening after 7:00 pm because I am not available in home due to office time. He said that Engineer will call you before coming to your place. But no one received...

Sir,
.
I have purchased a 24'' LCD TV of Philips from Great Eastern Appliances Pvt. Ltd, Kakurgachi, Kolkata, on 24/04/2011; Serial no:[protected].

Next day i brought the TV to Jhumri Tilaiya, Koderma , Jharkhand ( i had already informed Great Eastern regarding my place of installation to be Koderma while purchasing).

I was told while purchasing that the TV comes with a bundled...

We purches mobile on 8-april2011 from homeshope 18,only in 2 months in mobile have some problem (1) not voice clearty,(2) batrry problem...... so we can call maney time on your customer care but no resposne by customer care, and your service is very poor,.....! I talk with ur executive for send me mobile bill on my email add before 2 days but no any responce from u ....! if not provide servise close ur companey,don't cheat inosent...

I had purchased a Videocon Split Air conditioner on 29/03/2008 from Daryaganj, Delhi. Model number of the air conditioner is VST-5233



My complaint number is GHA[protected]. Problem: Compressor of the AC had stopped functioning and since it comes with a 5 year warranty, I registered a complaint with Videocon Customer care on 15th may 2011 through my mobile.

Bottom line is, we have tried calling...

My name is Himanshu Joshi not so proud owner of your videocon d2h (Sr.[protected] tried to recharge my account yesterday through netbanking. My account balance shows the amount getting debited but videocon d2h account didn't got updated nor did I received any acknowledgment . This matter involves money transfer and non-acknowledgment from videocon d2h and shall be treated as a serious issue....

Hi There,

My name is Prabhakar Rao and am one of those unsatisfied cusrtomers the reason is:

In the end of April 2011, I purchased V1424 mobile and from day 1 it has problem.
1) Auto switch off.
2) Auto restart.
3) Camera does not work.
4) Ear phones volume is very low.
5) Blutooh sending & recieving fails.
6) Battery problem.
7) Keypad is very hard and power...

Hi to all,

My self Jamaluddin Dayatar mobile number +91 [protected], Vidoecon d2h Customber ID:38264452, Without any information Videocon d2h Deduc Money from my account,and three time i make the Complaints 1) Dated[protected] at 1.45pm[protected] complaint with Mr. Devdatta not resolve 2) Dated 24.05.2011 at 6.[protected] complaint with Mr.Guarav not resolve 3) Dated 29.05.2011 at 12.06pm[protected] complaint with Mr. Gauis...

I have submitted the relocation complaint from rajasthan to mumbai with Videocon DTH on their customer care nos. After 1 day the engineer calls me up and asks my new address. I confirmed all the datails on installation fromhim. The cust care executive told me the relocation charges are 150/- while the engg tells me it is 200/-. Dish antenna and cable will be 800 extra. While the cust care exe told me cable will be 12/- per meter based on...

dear sir please return my Rs. 300/- or rechrg my videocon d2h account of Rs.300/- because as per your direction i have already sent scaned bank statement copy on email [protected]@videocond2h.com continue from tow month and i am also very distrubed from your response my first complain no. was 35861057 but on this complain actioin was not taken so i am again requesting to you please solved my aforsaind problem...

From: customercare
To: 'Manish Gupta'
Sent: Wednesday, May 25, 2011 11:38 AM
Subject: RE: Provide mailid of CMD-Reminder 1


Dear Customer,





We understand your concern.



We are extremely sorry for all the trouble you've had.



As per company policy, we are not authorised to...

i am arun kumar, videocon d2h customer id 30308937 and 30285021.
this is the fourth time this month that i have been forced to complain.the satellite tv dish antenna keeps
failing and i get signal"technical error". engineer ( actually sub standard technician ) comes and sets it right, in an ineffedtive manner. it goes back to same situation and we keep suffering and loosing money. Either the product is defective or...

I got my videocon d2h recharged with Rs. 150/- but it is finished after 20 days against 30 days. now customer executive are saying now i have to recharge with Rs. 165 /-. which is not acceptable . executives always mislead when ever i call them to help me out. i am very disappointed with Video con after sales services .
Apart from this there is no Rs. 165/- recharge available in the market .which is more disappointing .
my...