d2h Complaints & Reviews

This has reference ( Ref: 50180929 dated 20 Oct 2011) to my previous complaint at customer care of d2h. While installed d2h the service provider committed to give 196 channels as per new south gold package. Based on this package provided I have opted d2h. Now suddenly d2h decided not to provide channel e.g. live India w.e.f 10 Nov 11, which is good channel and viewed by many customers, then it amounts to breach the commitment and terms...

I, Kailash Chand Gupta (wrongly mentioned in cash memo as Kailash chand dutta) has booked a videocon VAL 254BH - REF / 250, black haire line refrigerator from Great Eastern Appliances Pvt. Ltd. at their showroom at ( 2, G.T. Road, kheya Ghat, Uttarpara, dist- hoohgly- 712258) vide tax cash memo no. UP/CM/04723/11-12 ,dated 29th october for rupees 12,600 and the delivery was promised on 1st November. On 1st November I repeatedly requested...

i had bought washing machine of company videocon
model no-V-NA-50HFE
it runs uptil 4 years afterward stop working due to some problem so we called local service man of videocon to make it run so he tried hard but after some month again it stopped working and due to some part problem it had been stopped and now days id dull
so i kindly obliged you that don't make all that type of machine that did not have parts in...

I have buy a VIDEOCON LCD TV on 05/03/2010, my D2H Customer no. is 7012620. from starting of this months I have facing problem of Audio, After swith on of LCD i can see picture but after 5/10 minuts can't get the audio /voice, hence I have launched complaints as follows.

Complaint No. Date
====================
[protected]/10/2011
[protected]/10/2011
[protected]/10/2011br...

I am using Videocon D2h as i tried to tune the FTA channels the software does not allow to tune or store any additional channels it is not comply with the TRAI Recommendations on Interoperability and other issues relating to DTH which is issued on 28-Jan-2008. It is necessary to enable the FTA channels viewable facility to watch DD Direct+ channels. Please insist the DTH operators to update their software to enable the FTA tunable facility....

purchased videocon d2h on[protected]...my d2h id is 30613672......now i am having problem in signal reception from[protected] at 9.p.m....after complaining to d2h received d2h complaint no. 82356881....technician visits my premises on[protected] he worked in very hurry didnt solve my complete problem and went away after half an hour i receive a sms from d2h that your complaint has been successfully resolved..but still i am having problem in...

Hello Sir,
I am Saurabh Srivastava and my mobile no. is [protected]. In May, 2011 We had our refrigerator to repair by the Videocon service center with Job No. LUC[protected] which was assigned to Er. Lucky (mobile no. [protected] which he never picks up). As the warranty was going to expire in August, we asked him about any warranty extension scheme and he told us to pay 550 INR for the same. We paid him 1250(service charge) +...

My name is R.P Shukla i had been using vediocon d2h from last 2 years with customer id 893573..Few days ago my settop box which also include a dvd player is stopped working.I have called the engineer from vedion d2h.After he had rectified the errror he told that Rs 175 will be deducted form the balance and after 2 days my balance became zero when i called on the customer care executive of vediocon d2h thay told Rs 300 has been deducted.br...

Dear sir,

I am nagaraj.G i am the customer of videocond2h my customer id[protected], request no[protected], work order no-8599774,
From the past four days i'm facing the problem with the TV and yesterday there was a person came and rectified the prblem but in a few hours again the same problem repeating.....
so kindly asking you to take a proper action on this issue and do the need full...br...

I have recharge my d2h subscription of platinum package Rs. 375/- ( Rs. 12.50/- per day)
on 28th Sep.2011 Rs. 300/- & 29th Sep.2011 Rs.600/- Total Rs. 900/-.
Against this they charge me Rs.600/- for De-locate, Re-locate & 12 meaters cable,
balance of Rs.300/- my subscription for the same should work for 24 days as per their charges.
But they have discnnected in 16 days. I have ask explantion from customer...

Dear Sir,

This is to inform you that PF cheque not Receive I Am Dinesh kumar, I was working with Videocon D2h Greater Noida my pf cheque is revert because its a postmain mistake so kindly request dispatch again my office address,

my pf no. is:- KN/BN/34272/326917 kindly dispatch again mention address;

please do the needful,



Address :-


br...

sir i am back again repeatedly i am complaining in this column from august 23 tat my fridge is not working icalled to the service engineer Ragavendra (sri enterprise) he told the coil to be replaced and the same is not in stock .that to be sent from the head office from Ahamedabad its almost 2 months stil no action is taken from the company ie videocon i like to inform the fourm people to get the things settled or let them pay back the amount...

I have a videocon D2H setup box, My Customer Id is 41802168
On 8th Oct 2011 my services got disconnected because they have falsely billed me 500 Rs for Reinstallation and the amount was deducted from my credit balance and hence my services were stopped.

On asking the customer care, they told me that you have shifted to a new place and a new installation was done and hence 500 Rs was deducted, when I told them that I...

My refrigerator is one year old. Lately it stopped cooling when we lodged complains with Videocon for fixing the issue.
It has already been more than 2 months. We get a very poor response from them. The technicians have visited five times (after continuous follow-ups) & charged us with money , telling a different issue every time. However, it was never fixed. Finally they took it to the service centre & now every day delivery...

Dear Sir,
on 17th sept 2011 requested for De-instal the system for re-location. on 19th sept the person came to de-instal it. The de-instalation charges according to their call center is Rs.100/-. but i found that on that day they diducted Rs. 200/- from my account.Rs 100/- for de-instalation and Rs.100/- for spare part. No spare parts used at the time of de-instalation.again it re-installed on 22nd sept.veen on this day no spare part...

I have booked one airtel D2h HD connection online through connectindia dated 03/10/11 at approx 10:45 am. My registered mobile number is [protected], I had paid Rs 2590/- from my Axis Bank Debit Card (ref: PUR/VRITIINFOCOM BILL/MUMBAI/031011/054.)
Till now I have not got my customer id even not any confirmation mail. Even I have mailed to [protected]@in.airtel.com & [protected]@airtel.in regarding cancellation of booking. But no responce...

Complaint no: BAN[protected], BAN[protected] & BAN[protected],

REPEATED COMPLAINTS TO THE CUSTOMER CARE,THEY ARE WRITING MAIL SAYING THAT THEY WILL DO IT IN PRIORITY,BUT THEY CANCELLED MY COMPLAINT WITH OUT NOTICE,
PLEASE SEE THE COMPLIANT NOS MENTIONED ABOVE FOR ONE ISSUE FROM PAST ONE MONTH

MY REFRIGERATOR IS UNDER WARRANTY FOR 6YEARS NOW THIS IS AROUND 3YRS OLD,
I have purchased Videocon make...

Kindly go through the below mail........


Dear Mr.Deendayal,



Just now I spoke to your customer care,



They are telling this complaint (BAN[protected]) is cancelled, How it can cancel when you have mailed me that the complaint will be rectified on priority basis?



And they gave me new complaint no BAN[protected],

...

My D2H has channel mismatch problem, I made a complaint with the operator, they gave me few steps to follow and I did the same but the mismatch problem still exist, other problem is, time to time they use to update the software of my device, I think this migth be the problem of channel mismatch, my operator is about to send a technical person to resolve the problem but the operator executive told me to pay the applicable amount (I have completed...

As i m a senior citizen of 70 years my name is Devraj bhai Parekh i bought videocon d2h cable line my customer number is 12547712 at my house as i have done many complaints on my name but videocon is not giving me any responce please do help me ouit and solve my matter as soon as possible
my complaints number are as follow
55011117
55393940
55607337
55607650
56015619
56232867
56232494...