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d2h Complaints & Reviews

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Updated: Nov 2, 2025
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d2h reviews & complaints page 152

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S
sne
from Chennai, Tamil Nadu
May 5, 2011
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Address: Andhra Pradesh

This is MANOJ KUMAR.I recharged my videcon d2h RS 1650/- by using HDFC BANK CREDIT CARD through rechargeitnow.com site.in my hdfc account amount deducted but my d2h account not recharged.yhis causes only rechargeitnow.com.plz consider this.
Dear Mr. Manoj,

We request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any issues or You can call our customer care numbers below:

•[protected]Toll Free)
• [protected] (Normal charges apply)

You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Regards,
Videocon d2h Team
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    C
    customerisgod
    from Pune, Maharashtra
    May 1, 2011
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    Address: Bangalore, Karnataka

    We purchased Videocon Arum washing machine just about 6 months ago. We were told that their customer service is excellent. It is false because there seems to be no culture of service at all. The front loading washing machine door is locked and when we complained, the technician never turned up. This is happening within the WARRANTY PERIOD. Imagine what will happen when the warranty period expires. As their name suggests, they CON the customers into buying their products and are not available when required for service. For Video'con', customers are important only until the product is sold. Please do not be Video'conned'.
    Videocon is not at all concerned with consumer service we purchased Videocon Aurm fornt loading washing machine within month it started giving trouble it was damaged duing the transportation only and after complaining engg does not respond saying part is not available and they can not do anything. customer care center also respond horriblly saying they cannot do anything they can take only complains

    Is anybody from Videocon custiomer service saction reading this my complain no is MUM[protected]

    Really Horrible Service, do not purchase any products of Videocon
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      N
      nb8006
      from Mumbai, Maharashtra
      Apr 26, 2011
      Resolved
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      Resolved

      Address: Vadodara, Gujarat

      I Have purchased One Vidiocon D2H 32' LCD from MAYUR HOME APPLIANCES. vadodara
      Bill no is 4154
      Dated on 15/12/2010
      I have some problem in my LCD,So For that I have made complaints around 7 time But I Have not get any satisfactory reply Yet.
      My Complaint details are as under
      DATE Complaint no.
      7/3/2011 32787805
      31/3/2011 35337444
      8/4/2011 36108236
      14/4/2011 36760899
      15/4/2011 36858445
      19/4/2011 37269704
      24/4/2011 37799134


      So it is kind request of mine to take Necessary Action towards this.


      Your faithfully
      Navin B Agarwal
      Aug 13, 2020
      Complaint marked as Resolved 
      we recharged 500but you didnot recieved
      Dear Customer (Skmohammed),

      With reference to your concern listed on 28 May 2011. We would request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any issues.

      You can also call our Customer Care or email us at [protected]@d2h.com.

      •[protected]Toll Free)
      • [protected] (Normal charges apply)

      We will make every effort to revert with resolution as soon as possible.

      Regards,
      Videocon d2h Team
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        M
        Manish Parekh
        from Pune, Maharashtra
        Apr 25, 2011
        Resolved
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        Resolved

        Address: Valsad, Gujarat

        maine 2004 me vediocon TV VVPP youjna main liya tha,6 saal 6 mahine ke bad mujhe vediocon ki koi bhi vastu ya nagad ke roop main vapas milna tha.

        Refrijrator our Wasing machine ke leye company ke niyamo ke anusar orijinal bond balance rakam ka DD jama kardiya hai.ek mahine ke bhitar mujhtak pahuchna chaiye parantu ab tak nahi milahai,20 deen ke bad se lagatar phon karne par ek hi jawab milta hai bill bana ne ke liye diya hai,mahin khatm hone par jawab milta haike product nahi hai.
        vediocon office surat se diye gayi reciept no-2414 dt-21/03/11 hai,
        book kiye gae products ka model no
        Refrigrator - VAP184
        Wasing machine - VG 68 NEGL
        mujhe kya karna hoga?
        Aug 13, 2020
        Complaint marked as Resolved 

        BOND — claim if any

        during 1982 my parents invested in your shares but i dont the position of those shares, the share no are as follows E[protected] & E11832664 to 750
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          T
          tarak_ray
          from Pune, Maharashtra
          Apr 23, 2011
          Resolved
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          Resolved

          Address: South 24 Parganas, West Bengal

          I have purchased a d2h LCD TV on 26.01.2010, but only after one year 2 month, the glass of the LCD fot detatched from the LCD set on it own and fallen down.
          I am very much surprised to see the quality of the product.
          Proper step & judgement solicited.
          +1 photos
          Aug 13, 2020
          Complaint marked as Resolved 
          Dear Customer,

          We request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any issues.

          If you have any queries, please call our customer care numbers below:
          •[protected]Toll Free)
          • [protected] (Normal charges apply)

          You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

          Regards,
          Videocon d2h Team
          After lodging a complain mail to their customer care services, they (d2h Service Center, Jodhpur Park, Kolkata) has contacted me and assured that they are sending Customer Care representative with new Glass on 26th and they had also assured that the replacement will be completely free of charge including the service. And the D2h fellow came and replaced the same and the existing glass was taken with him.

          I was surprised again after 1/ 2 day, when reminder sms as well as message in my LCD screen was coming from d2h, REMINDING ME TO RECHARGE THE ACCOUNT IMMEDIATELY, whereas, I have already recharged on 22nd April, for which I have to get non-interuppted service upto 18th May. I have contacted immediately to the Customer Care and came to know they have charged my account for Service Charge of Rs.200 for replacement of the Glass on 26th. I have asked for any other charge is pending or not in addition to that 200, but the representative could not tell anymore. This is simply CHEATING.

          I'm in doubt, whether the service of d2h should be continued for me or not...I'm very much disappointed after getting this type of service of cheating from this company...
          In this connection please note my ID: 3886132.

          Latest Update:
          Please note my d2h service is blocked since today morning. I want to make it clear that until & unless, the issue will not be cleared, I will not pay single penny.

          To Consumer Grievence: Please take the complain seriously and take necessary action against Videocon d2h in this regard.

          With regard,

          Tarak Krishna Ray
          [protected]/ [protected]
          Dear Mr. Tarak,

          With reference to your complaint listed on 1 May 2011 regarding wrong Service charge deduction from your Account. We would like to inform you that the same has been resolved and reversal of credit has been done in your Account.

          We do apologize for the delay on behalf of the Videocon d2h team and are truly sorry about the inconvenience caused to you. Should you have any pending queries or issues, please feel free to contact our Customer Care.

          •[protected]Toll Free)
          • [protected] (Normal charges apply)

          You can also email us at [protected]@d2h.com. We assure you that we are committed to resolving the issue to your satisfaction.

          Regards,
          Videocon d2h Team
          Videocon D2H has something wrong with LCDs after 1 yr 2-3 months...as videocon d2h has only 12 months warranty after that there product can experience any kind of a fault which you would never other wise expect in normal circumstance...
          like here the panel automatically fell off 2 months after the warranty period...

          in my case the panels light bulbs supposedly got fused and so there is a blue vertical strip...according to a technician they sent -- the cost of the panel replacement is equivalent to my purchasde price of this LCD...

          This is the weirdest it could get...

          Never buy a Videocon D2H satellite LCD ever...worst LCD in market coming with an Indian brand tag of Videocon...
          After the free (fightful) replacement of the glass from d2h on 26th April 2011, the new glass again detatched and now I am in pain to see my LCD of value Rs.16000/- and of only 1.5 years.
          I'm actually fed up, and don't expect anything from this cheater company. Even day by day they are increasing monthly top up card value. But exerting poorest service in comparison to other service providers. I have already lodged a complaint through their customer care (vide complain no.[protected] regarding non-getting service and getting screen showing 'Technical Error'.
          Although till now I didn't lodged complaint for cover glass detatching issue.
          I might be in situation to scrap the LCD within few days.
          My request to this consumer complaint forum to take necessary action against d2h. Otherwise they will continue to cheat uncountable Indians, using a Indian brand 'Videocon'...

          Tarak Krishna Ray
          ID: 3886132
          Cell: [protected]
          E-mail: [protected]@rediffmail.com
          After completing 5 months of replacement (free but fightful) of above mentioned glass, the replaced glass also detatched from the LCD body.

          Now what to do? To return the same to the MD of the company? or to throw off to dustbin?

          In addition to that service of the same is too poor, in spite of increasing the monthly top up charge day by day. Even today I lodged a complain for showing TECHNICAL ERROR, in spite of TV channels (complain no.[protected].

          Really I was cheated by purchasing this LCD.

          Request to Consumer Complaint Forum to take necessary action against this company.

          Tarak Krishna Ray
          [protected] / [protected]
          <[protected]@rediffmail.com>
          I having the same problem, this is 4th time when this incident happened.

          problem : the glass of the LCD front detached from the LCD set.

          my Customer ID is 11506005
          I also wander how this company cheating consumers by sealing this faulty model.

          Dear Videocon d2h Customer Care Team, do launch this complain and do the needful to replace this faulty set.

          Regards,

          Somnath Dutta | Siliguri | Call [protected]
          what is the progress in my complaint no JAI[protected] dated[protected] and[protected] my e-mail id is 40837509
          Narendra Kumar Gupta
          [protected]
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            Linus Mascarenhas
            from Mumbai, Maharashtra
            Apr 23, 2011
            Resolved
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            Address: Maharashtra

            I had my first interaction with Videocon D2H on Wednesday 20/4/11.
            I Purchased the D2H DVR and was informed that the installation ans service would resume in 24 hours.
            I was also promised a 1 month free offer whereby I would have access to the Platinum HD Package after which i would need to recharge.
            After making the purchase calls made to check the status were all in vain. They kept asking me to contact the Dealer for more details when the purchase was made directly though them. After several calls and follow ups i was able to get hold of a number that would send across technicians to fit the unit.
            That was just the beginning of a whole new problem.... The unit was installed on Friday.
            The technicians informed me that the channels would resume in an hour and would be free for the first 30 days, as promised by the telephone advisor who walked me through the online purchase.
            The service was not started and I was later informed that the offer has expired so i will need to recharge.
            Having Lost 1 month of viewership and stuck with a box that does not give any channels, I contacted My Local Dealer Cosmo Electronics for a recharge.
            I recharged for 2300.... but my balance shows only 2200... Customer service stated that they were able to see the recharge of 2300... and were unsure of why the balance shows 2200... Customer complaint number 37745280.
            To add to all the mess..... They cant even spell my name right for which they raised another Customer complaint. While I wait for my Box to start someday... I would Advise You Please do not Purchase Videocon D2H Service it is pathetic.... Especially if you are making the purchase online... because they themselves dont know what they are doing.......
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Customer,

            We deeply regret the inconvenience caused and would like to inform you that we have installed your Videocon d2h HD DVR and the same has been activated on 23 April 2011.

            We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

            •[protected]Toll Free)
            • [protected] (Normal charges apply)

            You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

            For details of all our Products and Services you may visit our Website http://www.videocond2h.com

            Regards,
            Videocon d2h Team
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              H
              harvi
              from Firozpur, Punjab
              Apr 23, 2011
              Resolved
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              Resolved

              Address: Muktsar, Punjab

              we call the customer care but he ignore me and not sent the tencian
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Customer,

              We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.

              In order to provide you the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details. We request you to kindly provide with your contact details or write to us at [protected]@d2h.com with your Customer Id.

              We will make every effort to revert with resolution as soon as possible.

              Regards,
              Videocon d2h Team
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                S
                subodh Bhagat
                from Mumbai, Maharashtra
                Apr 21, 2011
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                On 15/04/2011, I received a message from V-Live at 9:00 am saying "Thank you for subscribing Caller tune" and Rs.30/- was deducted from my account. However, I did NOT made any call nor sent any SMS to subscribe for caller tune. So, after receiving this message, I called 50000 to deactivate, but could not understand anything. So, I called your 121 helpline but could not understand anything. i request to you please kindly deactivate this service as soon possible.I have posted this complaint on their site also but still no response...and this is the case with many people..plz help
                Aug 13, 2020
                Complaint marked as Resolved 
                Videocon has looted me as without my notice they activated my caller tone an deducted my 60 rupees
                On 26/12/2011, I called 198 to deactivate, but could not get proper response. So, I request to you please kindly deactivate this service as soon possible.I have posted this complaint on their site also but still no response...and this is the case with many people..plz help. my mob no is [protected].

                Videocon — unsubscribing caller tune

                caller tune subscribed to my no.([protected]) without my permission by the service provider (videocon).
                Immideatly unsubscribe from my contact no [protected] & return the my amount deducted from my balance.(Rs 55/-).
                please deactivate caller tune service and any other services.i don't want any services [protected]
                please deactivate caller tune service.i don't want any services [protected]
                please deactivate caller tune service and any other services.i don't want any services [protected] but could not get proper response. So, I request to you please kindly deactivate this service as soon possible.I have posted this complaint on their site also but still no response...and this is the case with many people
                On 20/08/2012, I received a message from V-Live at 9:00 am saying "Thank you for subscribing Caller tune" and Rs.30/- was deducted from my account. However, I did NOT made any call nor sent any SMS to subscribe for caller tune. So, after receiving this message, I called 50000 to deactivate, but could not understand anything. So, I called your 121 helpline but could not understand anything. i request to you please kindly deactivate this service as soon possible.I have posted this complaint on their site also but still no response...and this is the case with many people..plz help
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                  G
                  girotradeepak
                  from Bhopal, Madhya Pradesh
                  Apr 20, 2011
                  Resolved
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                  Resolved

                  Address: Chandigarh, Chandigarh

                  On[protected], I made a call at customer care center and asked for freezing of my connection as I had shifted from Panchkula to Chandigarh and for procedure for relocation of my D2H connection as I had to go out of station for 20-25 days and no one was available at home. The executive attended my call and said that you will recive an SMS with regard to your request and told me as and when i am available at home and the minimum balance of Rs 300-00 plus is maintained then on making request for relocation,the engineer will come on the same day or a day after and the dish will be installed. The charges of Rs 300-00 will be deducted from the account.
                  I received an SMS immediately after disconnecting the call and the massage was only about balance of my account. I was of the view that my account is freezed and they have sent the balance of my account.
                  Now on[protected], i was shocked to receive an sms stating that my account balance is low. I made a call at customer care on[protected] but the executive did not paid any heed to my request. They are saying your request is not recorded so we are helpless. I made them remind that if it was so then on what basis you have sent the massage regarding balance of my account. As per your practice and my experience I have never received an sms regarding balance showing figures.
                  Thus by the careless attitude of Videocon D2H employee I was made to suffer loss of my whole account balance which was more than Rs 300-00 and huge mental agony. I came back on[protected] and I was supposed to make a call for relocation but this attitude is very allarming and this practice of private cable DTH service operator needs to be called of and the licence are supposed to be cancelled and they be burdened with heavy costs.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Mr. Deepak,

                  We request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any pending issues.

                  You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

                  We endeavor to provide you with our best services.

                  Regards,
                  Videocon d2h Team
                  dear sir my customer id is 27928770 i omprakash rana my cell no. is [protected] from two month i am very harash from your service of customercare my first complain no. is 35861057 and second is 36603140 but nothing any action on my complain as per advice your company that please send me your bank statement copy but i have already sent on email id [protected]@d2h.com many time but nothing any response from you. so i am again requesting to you please refund my 300 rupeese or recharge in my d2h account of Rs. 300/-
                  Dear Customer (Omprakash rana),

                  With reference to your concern listed on 28 May 2011 for Customer Id: 27928770. We would like to inform you that the same has been noted and our team is working on a resolution.

                  We will get in touch with you for further details of your concern as the need arises and will make every effort to revert with resolution as soon as possible.

                  Regards,
                  Videocon d2h Team
                  Dear Customer (Omprakash rana),

                  Greetings from Videocon d2h !

                  With reference to your concern listed on 28 May 2011 for Customer Id: 27928770. We would like to inform you that the contact number provided by you is non contactable. Hence we request you to write us at [protected]@d2h.com in with your alternate contact details (address and landline or mobile phone number).

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  Regards,
                  Videocon d2h Team
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                    o p Bansal
                    from Nashik, Maharashtra
                    Apr 19, 2011
                    Resolved
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                    Address: Gautam Buddha Nagar, Uttar Pradesh

                    i am having d2h product installed at my home at 47 bachitar nagar patiala, which is delers demo and was free. now i got shifted on account my transfer at noida (G B Nagar )U P and asked the customers care tel. no [protected] to get my connection shifted to my new place NOIDA. they asked me to make at least Rs 400.00 deposited in the existing account ( cus. ID 43955 )to get the connection shifted to NOIDA.then immediately on 13th april i deposited Rs400.00 in my customer ID 43955 and requested the customer care to get my connection shifted.they gave me complaint no 36720343 and assured me to get the connection shifted within 24 to 48 hours.on 14 th april i enquired the status of my coplaint then they said that connection can not be shifted being dealers demo.
                    now i ask you why tehy had got deposited Rs 400 from me if the connetion wqs to to be shifted,anyhow now if they have got deposited the money by ignorance then why shold i suffer for Rs 400.00 as now they are saying that neither the connection can be shifted nor the amount deposited be refunded.
                    surprisingly they have refused to get restarted the connection at my origional place ie Patiala Punjab..
                    from above it is crysta cleaqr that yoiur company is harrassing the customers and is not doing any thing in the intrest of customers.
                    you are therefore rwquested to look into the matter and do 5he justice to refund me the amount of Rs400.00 got deposited wrongly.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      sangeeta dubey
                      from Nagpur, Maharashtra
                      Apr 17, 2011
                      Resolved
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                      Resolved

                      Address: Vadodara, Gujarat

                      Dear Sir ,
                      This is Sangeeta Dubey.First of all I would like to extend my heartfelt thanks for the kind of service you are providing to your customers.

                      I was very happy to receive my ordered product SANSUI 32' LCD within no time. But to my surprise Iam really struggling hard to get my VIDEOCON D2H Installed. Even after fulfilling all the required procedures Iam unable to get it done . Iam a working lady and staying alone. I come back home only after 2.30pm .and we at our work place are not allowed to carry Mobile phone, in that case it becomes difficult for me to attend any of your calls during this time period.I already have registered a complaint on phone on 14 April 2011 in this regard and requested to call me after 3.00pm. Till now nothing has been done. Iam really very disappointed and feeling helpless. On phone Iam always told by your service representatives that they will definitely help to solve my problem.Please look into the matter and do the needful.

                      Hoping for a favourable Reply & action. Please don't let my faith in you & your products be shattered.
                      Warm Regards
                      Sangeeta Dubey

                      M:[protected]
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Customer,

                      We deeply regret the inconvenience caused and would like to inform you that we have already installed your Videocon d2h and the same has been activated.

                      We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

                      •[protected]Toll Free)
                      • 0120 – 3989677 (Normal charges apply)
                      • [protected] (Normal charges apply)
                      • [protected] (Normal charges apply)

                      You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

                      For details of all our Products and Services you may visit our Website http://www.videocond2h.com

                      Regards,
                      Videocon d2h Team
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                        kalsi11
                        from Basi, Punjab
                        Apr 16, 2011
                        Resolved
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                        Address: SAS Nagar, Punjab

                        Previously I have got so many promotional messages and calls and some time even deduction of balance. In order to avoid all this I have activated the DND service on 01.03.11 @ 6:38 PM by sending the message START DND. After one minute I have got message stating “Dear Customer, We have received your request for preferred communication. We will get in touch with you within 24 hours”. Alter contacting to customer care of videocon they told me that you have to wait for 45 days and service will be activate after 45 days.

                        Since the process of promotional messages and calls did not stop even after 45 days and customer care executive is saying that the service is not activated on my no.

                        Please advise me how to stop all this non sense.




                        Regards



                        Sandeep Kumar
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          om kumari garg
                          from Noida, Uttar Pradesh
                          Apr 15, 2011
                          Resolved
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                          Resolved

                          Address: Sirohi, Rajasthan

                          dear sir

                          my television is hang during work it is very sad to say that plenty of time i will connect with toll free no but they are not ready to hear my problem so please do need ful otherwise i have to go for consumer court

                          regards

                          om kumari garg

                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Customer,

                          We deeply regret the inconvenience caused to you and would like to inform you that the issue has been resolved now.

                          We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

                          •[protected]Toll Free)
                          •[protected]Normal charges apply)
                          • [protected] (Normal charges apply)
                          • [protected] (Normal charges apply)

                          You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

                          For details of all our Products and Services you may visit our Website www.videocond2h.com.

                          Regards,
                          Videocon d2h Team
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                            vishnuprasad.p
                            from Hyderabad, Telangana
                            Apr 14, 2011
                            Resolved
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                            Resolved

                            Address: Amravati, Maharashtra

                            We, Brothers Enginees & Erectors Ltd, C/O Indiabulls Power Ltd, Amravati has purchased one unit Videocon window AC 2 Ton from M/S Vakhariya Associates, Sales & Services, Amravati on 18.10.2010. This Machine is frequently giving some forms of troubles and we were informing M/S Vakhariya Associates and they were attending it. In between the Micro processer ( IC Card) is also replaced once. Now in this hot summer, again troubles started.

                            Will you kind enough to call back the machine and pay back the cost so we can go for somer other reliable product.

                            If you do this we will be highly thankful to you.

                            Thanking You,
                            Yours Faithfully.



                            Raghavan S Kurup.
                            Project Manager.
                            Brothers Engineers & Erectors Ltd.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              D
                              dikshit9
                              from Mumbai, Maharashtra
                              Apr 13, 2011
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                              Address: Dadra & Nagar Haveli, Dadra and Nagar Haveli

                              EMAIL ID - [protected]@gmail.com .
                              CONTACT NUMBER - [protected] .

                              COMPLAINT -
                              I Dikshit Panchal staying in silvassa i have purchased videocon television on "23/05/08" , model – 34 jumbo ,bill number : "350" and the agency is mili electronics

                              I’ve taken jumbo 34 and with that I have been told at the end of 3 years you will receive plasma 32 inch . In that case you only need to pay us transportation cost and you will receive the television with out paying any other cost ( as per terms and conditions ref . no . 12 mentioned in the entitlement certificate.) this certificate says that u only have to pay transportation cost.

                              We have received the bond after 2 years from the date of purchase of television and the reason said by the company was ( it is not dispatched from the company ) and the dealer also mentioned that you will receive the television after 3 years by only paying the transportation cost .

                              And about the product jumbo 34 from the day we bought this television its remote control is not working properly and we complaint many times but there were no changes to that complain. And the screen of television is having problem and that too also is not resolved.

                              And dealer also told us that after paying 4980 + 400 + 700 you will get the low range of 32 plasma tv , where you will not have remote control with it.

                              So is this your company strategy to sell ur product fast and make fools to your customer if this is the thing then better change your mission statement ““To delight and deliver beyond expectation…”: the end.. is this a kind where you delight and deliver your customer .


                              kindly do the need full or the same complain can go to consumer complaint agency ... do as soon as possible.

                              address -- shree nivas , 102
                              kilvani naka
                              besides - akashdeep .
                              silvassa ( d & n h )
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                                P
                                Prafull Deshpande
                                from Mumbai, Maharashtra
                                Apr 10, 2011
                                Resolved
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                                Resolved

                                Address: Aurangabad, Maharashtra

                                Dear Sir / Madam
                                Im the unfortunate customer o[censored]r d2h product. My cust ID is 39567634. Aurangabad area.

                                I have purchased d2h product on 30/3/11 from a dealer named Arun electronics Aurangabad.

                                Im facing number of problems from day Ist. There is poor response from cust. care executive at call center as well as local service centers also. The cust. care executive (cell no [protected] not paying attendance on my complaint and ignoring my call from my cell no.. I have also called nodal officer on no. that u have provided on catalogue but he is also not picking a phone.
                                Dealer is not taking responsibility and saying 'my work is limited till selling only. I cant do anything if videocon giving poor service to you'.

                                Pl help me to resolve the issues that Im facing by fwd my mail to concern persons, otherwise I am thinking about to take the help from consumer forum desk.

                                Rgds / Prafull V. Deshpande
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Sir,

                                I have been facing many problems, I tried to speak with customer representative but no proper response, from last two months my connection is not working properly.

                                my customer customer id is 3332338. According to me the service of this company is "very bad" when we inquire for new connection we get much of follow up but when we launch any complain no body entertain.

                                I am fed up with this worst system.

                                Shirishkumar Mob.[protected] ( Aurangabad)
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                                  V
                                  valayil
                                  from Jahazpur, Rajasthan
                                  Apr 9, 2011
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                                  Address: Ajmer, Rajasthan

                                  Sir,
                                  I have been getting satellite signals of all most all sports channels with other faltu channels till last week. i have been paying Rs 150/- for gold plan for the last one year. But last month i was asked to pay after 20 days. i recharged with Rs 150/- and the sprots channels including set max have been stopped. I would like to know that if this is due to some technical problems or change in policy.Can I watch sports channels in future with this gold plan? Kindly inform me.
                                  My consumer ID is 5901410
                                  [protected]@yahoo.co.in
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                                    K
                                    karansinghbaghel
                                    from Indore, Madhya Pradesh
                                    Apr 9, 2011
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh

                                    VIDEOCON D2H RECHARGE VOUCHER
                                    Posted: 9 of march, 2011 by RAMPRAKASH SINGH Send Mail
                                    RECHARGE AMOUNT NOT RECEIVED

                                    Sir,

                                    It is to inform you that I have purchased on dt. 8/04/2011 Videocon recharge Coupon Vide Sr.No. UH50S[protected] & Recharge Pin. No.[protected] Worth Rs. 150/- from mushkan collection, Kamla Nehru colony indore.

                                    But when I recharge through customer care then I received a message that this voucher No.[protected] has already been consumed.

                                    So, I requested to you please look into the matter & return the amount of my recharge coupen. Scan copy of Recharge Coupon attached for your kind consideration. Please take action.
                                    customer id no. 19509076
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      K
                                      kgopal
                                      from Indore, Madhya Pradesh
                                      Apr 8, 2011
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                                      Address: Aurangabad, Maharashtra

                                      Hi I am using the Videocon d2h set top box. I have complaint on the customer care helpline many many times,about changing the package(New Gold Sports to New Gold Pack) many times but still till date 07 th Apr 2011 there is no response from the Service provider.I have lodged an complaint on 16th of March'2011 towards the changing the package and the same is still pending.
                                      I am surprise that after so many calls/reminders, I am not getting any support from your end and still suffering. The service was disconnected , not reciving channeles, channels are blocked while payment was done
                                      Dear Mr. Kgopal,

                                      We request you to kindly provide your Customer Id/contact details, so that we can contact you on priority and resolve any pending issues you have with Videocon d2h Services.

                                      You can also get in touch with our Customer Care should you require any further assistance.

                                      •[protected]Toll Free)
                                      •[protected]Normal charges apply)
                                      • [protected] (Normal charges apply)
                                      • [protected] (Normal charges apply)

                                      We endeavor to provide you with our best services.

                                      Regards,
                                      Videocon d2h Team
                                      my Videocon d2h customer id 12332885, I wanted to recharge for 176 but i got a message telling -that i am given a 350 package i want only the 176 package or please refund my money
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                                        D
                                        davey_bijal
                                        from Mumbai, Maharashtra
                                        Apr 4, 2011
                                        Resolved
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                                        Resolved

                                        Address: Tamil Nadu

                                        I bijal wife of Paresh J Dolia... have booked a Videocon D2H in name of my Husband Mr. Paresh . J . Dolia customer care id is 39929430 ,I have become a fool since I have booked it on 1-apr-2011 from jayam & co venkat nagar,kolathur branch bill no 276 . I got a sms on Sunday i.e. 3-apr-2011 that within 24-48 hrs someone form customer care will contact me. I got a call from told him my situation and he said he will make sure that today someone will install at 8 pm . I again called Mr Karthick ([protected]) who called me in morning when I was in my office attending a meeting with my boss . First time I disc the call , he immediately called me I disc the call . Then after sometime he called me again I attended his call. He said" am I speaking to Mr. prashanth .. I said "my husband's name is Mr. paresh and I m his wife. He said " I m on my way to ur home for installation ". I said I gave appointment on 2-apr-2011 for installation on a sunday, now no one will be at home so I requested him to come at 8pm. he said" I m already there" I said I can’t make it at this time and more over I was told that before anyone comes they will call me he said "I called u but u disc the line". and then he said "I will see if I can come and I will confirm by 6pm." but at 430pm I called him to check whether he is coming as my husband was leaving out of station wanted to drop him so wanted to confirm whether he is coming . He said "my work time is from 9am to 7pm and I will check if I m free I will call you by 6pm". Then I got a call from customer care executive from [protected]... A guy spoke to me and asked me whether d2h is installed, I told him my situation and he said he will make sure that today someone will install at 8 pm. I again called Mr Karthick ([protected])today at 630pm to check whether he is coming .. I just asked him r u coming today? He said "I m at customer place what can I do?" is this is professionalism... I m also working for customer care I never answer my customer like this... its a shame if these guys are doing customer service... pls hang yourself videcon... I m totally disappointed with the services within 4 days of purchase .. I should have bought airtel or dish TV
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Mrs. Bijal,

                                        Thank you for your association with Videocon d2h.

                                        We deeply regret the inconvenience caused to you and would like to inform you that the d2h installation was done yesterday issue has been resolved.

                                        We once again apologize for the delay on behalf of the Videocon d2h team. Should you have any pending queries or issues, Please feel free to contact our Customer Care.

                                        •[protected]Toll Free)
                                        •[protected]Normal charges apply)
                                        • [protected] (Normal charges apply)
                                        • [protected] (Normal charges apply)

                                        For details of all our Products and Services you may visit our Website www.videocond2h.com.

                                        We endeavor to provide you with our best services.

                                        Regards,
                                        Videocon d2h Team
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