Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

Daikin is taking more than 2 months to resolve a noise issue and they are citing issues due to unavailability of the spare part for more than two months now. Mumbai being a biggest city of india if they don't have the part about as availability here then wat about smaller cities and rural areas.
I have spoken to daikin customer care floor supervisor sunil, bhavsnesh and their manager jatin but issue doesn't seems to resolve soon. Mumbai...

Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, head office for my a/c repair and still it’s not done or we don’t get any response also now i’m thinking that why we purchase daikin a/c we have many option in market but sorry to say i’m not prefer daikin a/c to my friends and others.

Now i...

Hi team,
I raised complaint on 4th aug with number :

DEL[protected]
DEL[protected]

No action and guys closed this and pathetic customer care and no professionalism.

Then again i raised complaint 7th Sept and again followed up and no action.

Again I called and followed up and they confirmed on 19th Sept 10:30 am, team will be there and again no commitment.br...

Daikin is the worst company in terms of service and product quality. We bought a split ac which lasts only 13 months and after that, it never works. Daikin team has come & asked for rs 8000 to fix the problem (Gas leakage). We have spent[protected] rs of money in gas filling already. As per them the inlet and outlet pipe has been broken and needs a replacement which cost 8 k and later they negotiated to around 5k. How can someone spend that...

We registered the complaint on 23rd august, 2018 and we could avail the service on the same day. They promised to get it repaired within 5 days (While other companies only take 2 days max). We got it repaired today (14th september, 2018) which took 21 days.
When enquired the details of delay it was the unavailability of materials needed for repairing. If you don't have enough material at the right i think you should probably stop your...

Our a. C ran into a problem and we lodged a service request over phone.
Some one from rohan enterprises m-[protected]-palinder singh attended the call on 1.8.18, told us that the a. C need servicing. He collected rs 531/- as visit charges. Next day he again visited us and did the needful and asked us to pay rs 3500/-. Which we did but he did not give us a receipt. The a. C was working fine. He gave us his above said number and told...

Purchased 1.5 ton split AC on 28 Jun 2018. After 2/3 weeks cooling was reduced. Contacted the dealer Solar Aircon. He sent his technician and filled gas because of reduced gas pressure. After another 2 weeks cooling was reduced. Contacted dealer and was told to approach Daiken.
Lodged complaint on 7 Sep 2018 (no.[protected]. Dealer's technician came in the morning (7 Sep) and informed that gas pressure is less and that is why AC is...

Dear Daikin team,

I have been registered the complaint on 28th August 2018 but through online via [protected] ph number but still it’s not resolved. I ddnt face thus type of worst service in my previous with all brand except Daikin. So i[censored] r maintain a good service then resolve my problem immediately as a prime basis. I have been bought the Daikin ac on April 09th 2018 but it’s worked only one month. Hwz that installation...

Dear sir,

This is rahul kumar from patna. I bought an a. C. From you in april 2018. Model no – dtc50srv162, serial no – 9038383. It was not working properly from the beginning. After several reminders, anyhow it was repaired, after few days again it stopped working. No action has been taken after several reminders. I think substandard quality of a. C. Have supplied to me.
So, i request to you that either replace...

Dear sir we were complaint registered before 2days Regarding daikin ac.problem obsd. In AC cooling not working.We were purchased AC before 6month .But service centre complained registered on saturday &Gave time our engg call to you in 4hrs.bt till now no call from service centre engg.our I'd 11339047 & complained ref no is DEL[protected].
Address -Esko die-casting p.ltd, Plot no-30 sec-4 Ballabhgarh (Faridabad)....

Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, head office for my a/c repair and still it’s not done or we don’t get any response also now i’m thinking that why we purchase daikin a/c we have many option in market but sorry to say i’m not prefer daikin a/c to my friends and others.

Now i...

My daikin ac stopped working in the month of june 18, i asked dealer who sent two technicians who said its sensors are damaged, after 15 days two another technician came and said sensors are not available in company and you have to wait, after another 15 days some one advised us to ask the company and lodged our complaint to daikin company. Then two so called engineers came and they see the ac and said its pcb is damaged, and it will be replaced...

I have 5 daikin acs bought a year and a half back, 1 broke down 2 weeks after purchase, daikin refused to replace the ac changed parts only. Now 2 ac’s were not cooling complained mid june action mid july, daikin took the working acs to their workshop and returned dead acs on the 18th of july... No action till end july when i escalated, the complaint. They now diagnose it as burnt coils and demand 20, 000 r/s per ac more than 50% of the...

Dear sir/madam

With reference to the above complaint no dtd 19.07.2018, for almost 2 weeks our ac breakdown problem is not resolved till writing of this e-mail.

Rigorous follow up with your mumbai amc team and the swastik engg. Who looks after the amc of our machines could not resolve the issue, intially due to non-availability of the spare.

According to swastik engg. The spares are not available...

I want to let you know that I have purchased daikin Ac 1.5 ton on[protected] but compressor of ac is not working properly as per your engineer visit. So much inconvience happened to me so I want replacement of daikin Ac with new one at priority otherwise I will take up this matter legally.

You have provided service request is received vide ref. no. LUD[protected].Your unique customer id is 11854714....

I have bought an ac on7/3/18 with 1yr service warranty & started using on 1/5/18. Cooling was no good but not complaintable. Upto20/5/18 it became hotter & i contacted the dealer he suggested me to complaint online. I do so on 1/6/18 & on 7/6/18 daikin-man checked& suggested to install new stabilizer & acted upon.2complaint of 24/6no visit.3comlt. Resoved paid....

No response from head office and engineer of daikin
So plz help very bad service, this mail i have done
To mail i’d-kanwaljeet. [protected]@daikinindia.com
Dear sir,
As daikin air conditioner is known for customer satisfaction for any issue, so i purchase inveter ac but my unit was damaged when i have purchased.. And and i have complained many times but not got any response i was co odrinating with mr. Ritesh rawal...

Respected sir

Never did I ever come across a company handled so casually and ignorant towards maintaining customer relationships.
I am a business man dealing in ethnic wear in Varanasi, currently operating with 6 showrooms in the city and expanding in the nearby cities.

I bought 16 Daikin ACs for my new showroom 6 months back but now have been rendered betrayed by the service provided. I have my inauguration...

Above referred complaint was attended on 16.7.2018 but could not be rectified . Today I contacted the service center and had a talk with Mr shyam who was kind enough to listen to me and assured me that he will send a service engg to attend the non rectified complaint..But after one hour I again called him to confirm weather he has send an engg .But to my utter surprise he did not pick up my phone after repeated calls to be precise i have...

Daikin inverter ac definitely has defective pcb. Got pcb replaced for two Ac's in july 2017 and now third ac has also stopped functioning because of the same problem that the previous two acs faced (error code U4). From the time I have purchased the acs, they have been used with a stabilizer. So there is no chance of voltage fluctuations. The product is itself faulty and should be banned. Using Samsung and LG split acs since 12 years without...