Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

Through Courier/ Fax
Dated: 28.07.10.
The Managing Director,
Dewan Housing Finance Limited,
Kirpal Plaza, 4A/1, Above Axis Bank Branch,
Tilak Nagar, New Delhi-110018.

Ref.: Application No. 00644708.
Sub.: Withdrawal of Application No. 00644708.

Dear Sir/Madam,
We are not at all satisfied with your services and you also failed to keep the promise made to us. Hence, we are withdrawing our above Application with immediate effect, and we do hereby request you to do the following;
1. Return all documents of mine, Pankaj Kumar Singh (Applicant) & my wife, Aishwarya Budhiraja (Co-applicant).
2. Refund process fees paid (by Pankaj Kumar Singh out of his own account) to DHFL amounting to Rs. 33,140/- (out of which Rs. 5,515/- paid through cheque bearing no. 000262 dated 19.07.10 drawn on Kotak Mahindra Bank Ltd and balance Rs. 27,625/- paid through banker’s cheque bearing no. 000446 dated 24.07.10 drawn on Kotak Mahindra Bank Ltd.
3. Return Original Foreclosure letter issued by HDFC Ltd.
4. Return Original List of documents issued by HDFC Ltd.
5. Return Twelve Original Blank Cheques of Kotak Mahindra Bank Ltd. signed by Pankaj Kumar Singh.
6. Return Four (4) Blank ECS Forms signed by Pankaj Kumar Singh.
Please send all the same stated above along with refund of process fees within Seven (7) days from today.
Yours Sincerely,

Pankaj Kumar Singh & Aishwarya Budhiraja
[protected]/[protected].
R/O. House No. 688, 1st Floor,
Sector-V, Vaishali,
Ghaziabad-201010.

Hi, I had applied for land loan to DHFL 2 month back. I had giving Rs 5500/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks

I applied to DHFL for Home Loan they said I have to pay them the processing fees in advance, if the loan is not sanctioned they will return the processing after deduction 2500/- so I paid to them Rs. 5500/- after somedays they said your loan is sanctioned and now you have to pay more 3000/- so total they took from me Rs. 8200/- and then they said your loan is rejected and now they are not returning my amount. The persons involved are Vishal and Prakash . I am going to submit a legal complain in the court for justice.

I had applied a Housing loan With Dewan Housing Finance Corporation Ltd. in the name of Kamlesh Tiwari.

Application No[protected]
File No. 00000362

A sanction letter was issued by bank Showing that Rs.15,73,869/- has been sanctioned.
The other agreement & disbursement letter was held by me due to some dispute with builder
but i have issued PDC to bank.

Further neither me nor my builder received any money from DHFL & Rs. 3775/- has been debited in my
saving account on 12/5/2010 against Installment of loan without giving any information/ schedule to me.

I am shocked that how it can be possible to collect the EMI without giving any amount,
I have signed the triparty agreement on 21/5/2010 & disburshment letter on 27/05/2010 & bankers are still asking papers for disbursement of loan.

You are requested to please look into the matter

Thanking u

Your's truelly

Kamlesh Tiwari

I had given a cheque of rs.5515 in favour of of DHFL .cheq no.284646 dated 2 nov 2009(PNB)
MR.RAKESH KUMAR branch manager rohini had assured me a loan of rs.30lacs .
later he said that the loan amt would be of rs.20lacs only
whereas he had taken all my bank details,pan card ,ration card,passport details ,property papers,and many others ,,
later he said that the loan amount would be only 15 lacs.
I am afraid that he may miss use my documents..so please if my loan is not done please return them back to me and refund back my money
such people like MR.RAKESH KUMAR mob no.[protected].are misguiding people and now when i call him he never picks my phone and even if by chance he picks ,he says that he is in a meeting he will call me back .last time he said that he is shifted to gaziabad branch.
such people are spoiling the image and reputation of your company
please take some action so that the people should not suffer nor shall your company.
regards........thanking you............
DARPAN DUA [protected].....
S-406 SCHOOL BLOCK ..
SHAKARPUR ,,DELHI 92

I had applied for take over of my home loan from IDBI to Dewan housing in month of Jan 2010 for which Rs.1105 had been cleared on dt.27/02/10 (after one month for Technical) and thereafter Rs.5515 on dt.23/04/10 for processing fees (after 2 months) even at that time offer of 75 % discount on processing fees were available .So .please reply the followings:-

1. Reason for not granting the loan in written & why full processing fees has been taken after 3 months, however at that time offer of 75 % discount on processing fees were available
2. On enquiry they informed that some problem in CIBIL (written off), for which I had produced documents ( copy of e mail from SCB) in which Standard Chartered bank has already given assurance for delete my name from CIBIL. This you can check at present name is deleted from CIBIL ( written off ) , as the bank is defaulter in this case.
3. Create pressure on me to apply for refund of processing fees to disclose the matter.

VINAY BAJ
S-8 , PIYUSH PATH
BAPU NAGAR ,JAIPUR
PAN –AAPPB1127 L

We have applided for home loan in DHFL in last month. we have given all the documents which is required loan. With 2-3 weeks we got the sanction letter also. DHFL staff said to registered the property in registred office. we did it. They said to franking the paper, do notery,etc. We did all these things.only the final amount cheque receive. Now they are saying legal department taken the objection to the loan, you will not get the cheque.br...

Dear Sir,

I take loan of Rs. 408312 but as per condition the processing fee will be 1% . So processing fee will be 4083.12, but the Chakan DHFL Branch Person take Rs.6015 rupees from me.Even i ask them as per your condition the processing fee will 1% ,but that person answer that it is minimum fee .Plz take necessary action on them.


Thanks

Avinash Khalse

Dear Sir,

I paid processing fee 6015 for loan amount of Rs. 408312. After loan sancation, the amount on sanction letter is Rs 5000 & amount Rs 1015 settlement on cheque disbasement. But when cheque disbasement , your officer said that it is minimum processing fees.If it is true, then why you menation in sanction letter ? I want reson.And one most thing is that your branch officer behavour not proper, so plz see that matter.


Thanks

Avinash Khalse

I have taken Home loan from DHFL ( Deewan Housing Finance ltd).
My EMI is around Rs 22500/-. The first MAR10 and APR10 EMI was to be cut from 1st to 10APR10.
DHFL cut MAR10 EMI on 10APR10 and the rest Rs 22500/- they didn't. So I thought that they will start doing it from MAY10. I was aware that I have 40k+ balance in my account. On 21APR10 I did some transaction to buy air tickets. The cheque however got bounced and after inquiring I came to know that DHFL cleared the EMI cheque on 24APR10. I had to face the travel agency and fine of around Rs 380/-.
Inquiring at DHFL gave me the reason that they deposited the cheque on 15APR10 and so this caused the problem and told me that I should have checked my balance before issuing any cheque. How come 15APR falls between 1st to 10APR10 is my question. And why did they deposited the cheque on 15APR10? Is it according to the law that they could deposit EMI cheque on any day? DHFL should have done this on 10APR10 itself along with MAR10 cheque.
I want reimbursement for the fine of Rs 380-

One business executive (Ganesh) of your Kalyan Branch harassing by phone the due to balance Post dated cheque pending for EMI. Hi has warned me "see what i d o with you" Please take necessary actions against him unless i will lodged a complaint to the police.

DHFL



Never apply house loan from DHFL
I've just processed my file. THis person from DHFL housing finance Tilak Nagar, delhi, has asked for 2 post dated cheques.
Firstly, he clearly informed that once loan is sanctioned, customer will be informed throu email and phone about the approval, then deduct the processing fee.
Without my notice, he has dropped the cheque and amount of Rs. 9998/- got deducted. Till, today i dont know whether my loan got sanctioned or not.
When, I called up, no one is picking the phone or giving any proper reply. Totally, flooded my patience..
I really wanted to know if i can escalate this issue to higher level, so that they just cannt loot customers unethically.
Can anyone suggest me, if I can take up this compliant and get reversed my amount.
manisha

i m the customer of your comany , but i cant like your policy, i was taken a loan in your comany since 18 month , but till right now i cant receive my bond and another thing is no one can response in my matter .so i really disappointed about your company.3 months before in your employee was taken emi from me ,but he was can not diposited in your company ,and against our emi he was giving a duplicate receipt,that was completely wrong,when i saw the receipt,there was on no receipt no,and nothing,

so i request to you kindly handled that type of matter clearly,
KINDLY REFUND MY MONEY AS SOON AS POSSIBLE.

"from yours faithfully"

shubransu panigrahi
s/o-late bhagaban panigrahi
a/p-saradhabali housing complex
berhampur ,ganjam,orissa
ph-[protected],[protected]

Hi ,

We have apply a loan in DHFL C-15, First Floor, Milo Complex,Sector-15, Vasundhara,Ghaziabad, (U.P) - 201012,Tel:[protected] / 94. But DHFL department not sangsion my loan amount 700000. I give to DHFL cheque amount 5515 Rs for security region. But They have not refund my amount as well as my document last 2-3 month back.

I had applied for home loan 6 months before.the legal formalities which they demanded i already have submitted & even they have given the letter of offer cum acceptance.my application no. is 00606700 & file no. is 00000245.The blunder from which i deeply embarassed that they have cut the installment from my bank account of Rs.8044.But still they have not given me the cheque of loan amount Rs.11,47,696.Now as per my discussion with them they are demanding the security which is not mentioned in their letter of cum acceptance.Initially the property wich i am purchasing is resell property & is loaned from LIC.In beginning regarding BT(business transfer) they had not put any type of conditions before me but now they are bothering me by demanding security of Rs. 10 lacs 31 thousands.I am getting suffered a lot with their response.please take any counter action against them.

I've just processed my file. THis person named Mr. Ravi from DHFL housing finance Malleswaram, Bangalore has asked for 2 post dated cheques.
Firstly, he clearly informed that once loan is sanctioned, customer will be informed throu email and phone about the approval, then deduct the processing fee.
Without my notice, he has dropped the cheque and amount got deducted. Till, today i dont know whether my loan got sanctioned or not.
When, I called up, he is talking about terms and conditions. What was outraged me lot is, his dumb and unconvincing answers. Totally, flooded my patience. Now he is says amount is not reversible.
2ndly, it was clearly mentioned that 0.5% of my loan amount will be deducted. Which was more when they dropped the cheque.
I really wanted to know if i can escalate this issue to higher level, so that they just cannt loot customers unethically.
Can anyone suggest me, if I can take up this compliant and get reversed my amount.

Thanks

Bharati

I GIVEN THE 12 POST DATED CHECK TO DHFL BELAPUR BRANCH 2 TIME, BANK DID NOT RETURN MY OLD POST DATED CHECK & THIS MONTHE DHFL BANK CHECK DEPOSIT 2 TIME THATS WHY 1 CHECK IS BOUNCED,
NOW ICICI BANK (MY A/C IS ICICI BANK) CHARGE PENALTY TO ME
BUT THIS IS FAULT OF DHFL BANK THAT BANK SAME DATED 2 CHECK DEPOSIT IN MONTH OF FEBRUARY.
MY HOME LOAN A/C IS 1771.
PLEASE HELP ME

I had applied for a Home Loan from Dewan Housing Finance Ltd in Dec'09.But I was informed in the 3rd wk of December that they would not be able to process my loan.As per our agreed discussion I asked for refund of the Processing Fee amounting to Rs 5,515/-.But till date even after repeated follow ups I've not received any information from their end regarding this refund.Infact I've put several requests to their mail ID & site address but to no avail.Request an urgent solution to this.My Home Loan Application no. is 1372,Reference no. is 00610004.Customer ID no. is 00633960 & the application was forwarded through Kolkata branch.

Dear Sir

I have taken Housing loan from DHFL on 01.07.2009 in Mumbai, I am following up with them for more then 1 month for Copy of Loan Agreement and Loan Desbursment letter. Till the date I have not recieved any satisfactory reason or response from them. They do not responf to emails.

This DHFL staffs are veyr rude, sameless, and habit of ignoring customers request.

Please let me know if any remedy is available for this.

Regards
Manoj Gupta

I had applied for a home loan approx. 10 months back in 2008. The loan was not cleared by bank and the rejection reason was very dumb n stupid and it took them to deicde this after 7 months of application for the home loan. I don't want to discuss in details as it is not worth wasting time. I am here for my processing fees cheque which they said they will return if the loan is not cleared, but they have still not returned it. The application file is already closed and they are not responding to my calls for returning my chque of the processing fees which was above rs. 5500/- approx. I have proof of bank for the same. I want to tell prople that please be carefull with the banks for any kind of loan application as they waste a lot of time in processing and finally comeout with stupid reasons to reject and will not return fees cheque. I had already complained earlier too but of no avail.