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Dewan Housing Finance Corporation [DHFL] Complaints & Reviews

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Updated: Feb 12, 2025
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P
pankaj singh advocate
from Mumbai, Maharashtra
Jul 28, 2010
Resolved
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Address: West Delhi, Delhi

Through Courier/ Fax
Dated: 28.07.10.
The Managing Director,
Dewan Housing Finance Limited,
Kirpal Plaza, 4A/1, Above Axis Bank Branch,
Tilak Nagar, New Delhi-110018.

Ref.: Application No. 00644708.
Sub.: Withdrawal of Application No. 00644708.

Dear Sir/Madam,
We are not at all satisfied with your services and you also failed to keep the promise made to us. Hence, we are withdrawing our above Application with immediate effect, and we do hereby request you to do the following;
1. Return all documents of mine, Pankaj Kumar Singh (Applicant) & my wife, Aishwarya Budhiraja (Co-applicant).
2. Refund process fees paid (by Pankaj Kumar Singh out of his own account) to DHFL amounting to Rs. 33,140/- (out of which Rs. 5,515/- paid through cheque bearing no. 000262 dated 19.07.10 drawn on Kotak Mahindra Bank Ltd and balance Rs. 27,625/- paid through banker’s cheque bearing no. 000446 dated 24.07.10 drawn on Kotak Mahindra Bank Ltd.
3. Return Original Foreclosure letter issued by HDFC Ltd.
4. Return Original List of documents issued by HDFC Ltd.
5. Return Twelve Original Blank Cheques of Kotak Mahindra Bank Ltd. signed by Pankaj Kumar Singh.
6. Return Four (4) Blank ECS Forms signed by Pankaj Kumar Singh.
Please send all the same stated above along with refund of process fees within Seven (7) days from today.
Yours Sincerely,

Pankaj Kumar Singh & Aishwarya Budhiraja
[protected]/[protected].
R/O. House No. 688, 1st Floor,
Sector-V, Vaishali,
Ghaziabad-201010.
Aug 13, 2020
Complaint marked as Resolved 
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    milo1977
    from Bengaluru, Karnataka
    Jun 24, 2010
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    Address: Nagpur, Maharashtra

    Hi, I had applied for land loan to DHFL 2 month back. I had giving Rs 5500/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi, I had applied for home loan app. no 00845993 to DHFL 2 month back. I had giving Rs 5618/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says Rs 3000/- there would not be refund of money.refund of mony Rs 2618/- my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks
    Hi, I had applied for home loan app. no 00845993 to DHFL bikaner rajasthan 2 month back. I had giving Rs 5618/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says Rs 3000/- there would not be refund of money.refund of mony Rs 2618/- my question is if loan is not processed then why they are taking this much amount? As per my knowledge they should charge the amount required to get my CIBIL report and background check. Is there any way to get the balance amount back. Thanks
    Hi, I had applied for Homeloan to DHFL 6 months back. I had giving Rs 5500/- as initial amount as processing fee to DHFL. But because of some issue in my CIBIL reprot DHFL has rejected the loan. Later I asked to refund the processing fee as the loan is not processed. DHFL says there would not be refund of money. my question is if loan is not processed then why they are taking this much amount
    I HAVE APPLIED A LOAN (GURGOAN) IN THE NAME OF MRS SWETA MANDAL(AGENT NAME MR PANCHAM) (MANAGER AMEET SAURABH) I HAVE SUBBMIT ALL PAPER AS REQUIREMENT AND PAID LOGIN FEES PROCESSING FEES & STAMP FEES TOTAL AMOUNT PAID (RS 8400) AFTER THAT THEY SAID YOUR LOAN IS SANTIONED AND CHEQ IS ALSO READY BUT APPROOVAL HAS TO COME AFTER A MONTH THEY SAID YOUR LOAN IS CANCELLED BUT THEY HAVE AGAIN DEDUCTED A PRE EMI RS 750 FROM MY ACCOUNT BY CHEQ THEN I GOT A ICICI PRUDENTIAL POLICY INSURANCE OF MY LOAN AMOUNT RS 1313400 DHFL HAS PAID A ONE TIME PREMIUM RS30, 000 FROM MY SANTIONED LOAN AMOUNT AFTER THAT THEY AGAIN APPLY A CHEQ RS 4782 OF INTEREST OF SANTIONED AMOUNT FROM MY ACCOUNT IF MY LOAN IS NOT PASSED WHY THEY ARE TAKING MONEY FROM ME .AFTER THAT THEY REFUND MY FEW PAPER OF MY PROPERTY BUT TILL NOW THEY ARE NOT RETURNING MY MONEY & 12 BLANK CHEQ SIGNED SO PLZ DO THE NEEDFUL OTHER WISE I HAVE TO TAKE SOME ANOTHER ACTION MY MOBILE NO [protected], [protected]
    i will sue DHFL Nasik in consumer court... All the best you looters of processing fee... ty
    looting money and terming it as processing fee... wow... go work hard to earn not to loot others money... you fraudsters DHFL 😔
    Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jun 6, 2017
    Verified Support
    Dear Vineet Singhania,

    We are keen to assist you with your concern. Kindly message us your email ID, mobile & loan a/c no. so that we can contact you.

    Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

    Regards,
    DHFL Team
    Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jun 12, 2017
    Verified Support
    Dear Vineet Singhania,

    Your complaint is of utmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

    Kindly get in touch with our customer care team on [email protected] or via phone 1800 3000 1919 for further assistance.

    Regards
    DHFL Team
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      sunja35
      from Pune, Maharashtra
      May 31, 2010
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      Address: Pune, Maharashtra

      I applied to DHFL for Home Loan they said I have to pay them the processing fees in advance, if the loan is not sanctioned they will return the processing after deduction 2500/- so I paid to them Rs. 5500/- after somedays they said your loan is sanctioned and now you have to pay more 3000/- so total they took from me Rs. 8200/- and then they said your loan is rejected and now they are not returning my amount. The persons involved are Vishal and Prakash . I am going to submit a legal complain in the court for justice.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sk.tiwariin
        from Delhi, Delhi
        May 28, 2010
        Resolved
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        Address: Delhi

        I had applied a Housing loan With Dewan Housing Finance Corporation Ltd. in the name of Kamlesh Tiwari.

        Application No[protected]
        File No. 00000362

        A sanction letter was issued by bank Showing that Rs.15,73,869/- has been sanctioned.
        The other agreement & disbursement letter was held by me due to some dispute with builder
        but i have issued PDC to bank.

        Further neither me nor my builder received any money from DHFL & Rs. 3775/- has been debited in my
        saving account on 12/5/2010 against Installment of loan without giving any information/ schedule to me.

        I am shocked that how it can be possible to collect the EMI without giving any amount,
        I have signed the triparty agreement on 21/5/2010 & disburshment letter on 27/05/2010 & bankers are still asking papers for disbursement of loan.

        You are requested to please look into the matter

        Thanking u

        Your's truelly

        Kamlesh Tiwari
        Aug 13, 2020
        Complaint marked as Resolved 
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          D
          darpan dua
          from Mumbai, Maharashtra
          May 28, 2010
          Resolved
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          Address: East Delhi, Delhi

          I had given a cheque of rs.5515 in favour of of DHFL .cheq no.284646 dated 2 nov 2009(PNB)
          MR.RAKESH KUMAR branch manager rohini had assured me a loan of rs.30lacs .
          later he said that the loan amt would be of rs.20lacs only
          whereas he had taken all my bank details,pan card ,ration card,passport details ,property papers,and many others ,,
          later he said that the loan amount would be only 15 lacs.
          I am afraid that he may miss use my documents..so please if my loan is not done please return them back to me and refund back my money
          such people like MR.RAKESH KUMAR mob no.[protected].are misguiding people and now when i call him he never picks my phone and even if by chance he picks ,he says that he is in a meeting he will call me back .last time he said that he is shifted to gaziabad branch.
          such people are spoiling the image and reputation of your company
          please take some action so that the people should not suffer nor shall your company.
          regards........thanking you............
          DARPAN DUA [protected].....
          S-406 SCHOOL BLOCK ..
          SHAKARPUR ,,DELHI 92
          Aug 13, 2020
          Complaint marked as Resolved 
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            bajvinay
            from Jaipur, Rajasthan
            May 17, 2010
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            Address: Jaipur, Rajasthan

            I had applied for take over of my home loan from IDBI to Dewan housing in month of Jan 2010 for which Rs.1105 had been cleared on dt.27/02/10 (after one month for Technical) and thereafter Rs.5515 on dt.23/04/10 for processing fees (after 2 months) even at that time offer of 75 % discount on processing fees were available .So .please reply the followings:-

            1. Reason for not granting the loan in written & why full processing fees has been taken after 3 months, however at that time offer of 75 % discount on processing fees were available
            2. On enquiry they informed that some problem in CIBIL (written off), for which I had produced documents ( copy of e mail from SCB) in which Standard Chartered bank has already given assurance for delete my name from CIBIL. This you can check at present name is deleted from CIBIL ( written off ) , as the bank is defaulter in this case.
            3. Create pressure on me to apply for refund of processing fees to disclose the matter.

            VINAY BAJ
            S-8 , PIYUSH PATH
            BAPU NAGAR ,JAIPUR
            PAN –AAPPB1127 L
            Aug 13, 2020
            Complaint marked as Resolved 
            take processing fees full against 75 % discount
            I had applied for take over of my home loan from IDBI to Dewan housing in month of Jan 2010 for which Rs.1105 had been cleared on dt.27/02/10 (after one month for Technical) and thereafter Rs.5515 on dt.23/04/10 for processing fees (after 2 months) even at that time offer of 75 % discount on processing fees were available .So .please reply the followings:-

            1. Reason for not granting the loan in written & why full processing fees has been taken after 3 months, however at that time offer of 75 % discount on processing fees were available
            2. On enquiry they informed that some problem in CIBIL (written off), for which I had produced documents ( copy of e mail from SCB) in which Standard Chartered bank has already given assurance for delete my name from CIBIL. This you can check at present name is deleted from CIBIL ( written off ), as the bank is defaulter in this case.
            3. Create pressure on me to apply for refund of processing fees to disclose the matter.

            VINAY BAJ
            S-8, PIYUSH PATH
            BAPU NAGAR, JAIPUR
            PAN –AAPPB1127 L
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              V
              vaishalihedau
              from Mumbai, Maharashtra
              May 9, 2010
              Resolved
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              Address: Mumbai City, Maharashtra

              We have applided for home loan in DHFL in last month. we have given all the documents which is required loan. With 2-3 weeks we got the sanction letter also. DHFL staff said to registered the property in registred office. we did it. They said to franking the paper, do notery,etc. We did all these things.only the final amount cheque receive. Now they are saying legal department taken the objection to the loan, you will not get the cheque.

              now we are mentally distrubed. Don't apply in DHFL bank
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi, i had applied home loans with DHFL i spoke to Sandeep pandit one of the exe i met him gave all paper at bandra branch he asked me for imediate cheque of rs 5618 at tht point i didnot had my cheque book as they never informed me about the same, so i gave my friends cheque as he was with me at tht time he is the person who referd me to DHFL for faster services with no hassel, fine we agreed we clearly informed him donot put the cheque without asking he said no mam i need this only at the time of sactioning the loan amount so we gave post dated cheque as my friend was not sure about the balance in his account, infact i also informed as soon as i reach home next morning i will give my cheque so we agreed upon this same evening i went home.

              After few days after all verification they called me for submission of my original property papers.I was out station so informed them will submitt once i come back agreed, i was back and friend informed me about tht the cheque is being bounced, i caled immediatelty asked y submitted without informing there was no answer said mam tht ok we will take care u come with your originaly papers we will proceed i said ok.

              They called me at kalyan branch there Mr pandit said mam u have to pay RS 5618 as processing fee + rs 350 for your bounce cheque i had big argument on tht still i had to pay i had to pay, than the hidden thing he said mt manager would not disberse the amount till the time to purchase"HOME INSURANCE FROM BIRLASUNLIFE FOR 50, 000"And this was shock for me i felt like crying i said DFHL and BRILA SUNLIFE is two diff company how could u do tht than the CLIMAX, The person who was exe from BRILA was his friend who has some target to be achieved i had to come back again to Bhayander from kalyan this was on 09 march 2009.I am not against the company but yes the exe are fooling the customers .

              I am calling since 4 pm 09 march 2009 till now i am calling bandra branch, kalyan, and many more number they are giving me a run around pls help me i need LOAN as soon as possible iam in big trouble.
              I want to convey this message to ...ALL BELOW

              "PLEASE DONOT FORGET THE DREAM OF LATE SHRI RAJESH KUMAR WADHAWAN .
              Founder chairman
              "I want every indian to have a home of his home".

              Mr. Kapil Wadhawan Vice Chairman Managing Director, DHFL
              Mr. Anil Sachidanad CEO DHFL
              Mr. Rajeev Sathe COO, DHFL
              Name Designation
              Mr. Rakesh Kumar Wadhawan Chairman
              Mr. Kapil Wadhawan Vice Chairman & Managing Director
              Mr. Anil Sachidanand Chief Executive Officer
              Board of Directors
              Shri Rakesh Kumar Wadhawan Chairman
              Shri Kapil Wadhawan Vice Chairman & Managing Director
              Shri Dheeraj Wadhawan Director
              Shri Sarang Wadhawan Director
              Shri R. P. Khosla Director
              Shri R S Hugar Director
              Shri G. P. Kohli Director
              Shri Ashok Kumar Gupta Director
              Mr. Anthony Hambro Nominee Director
              Shri Ajay Vazirani Director
              Shri V. K. Chopra Director


              The dream of late shri Rajesh kumar wadhawan.Founder chairman
              "I want every indian to have a home of his home"
              please mera fesla kijiay om parkash baldev nagar gurgaon
              ph no :[protected]
              mobile no :[protected]
              Respected sir


              pl give me home loan of rs 7 .0 lacs for your information


              Thanking you

              Yours Faithfully

              vijaykumar choughule

              contact no [protected]
              Dear Management of DHFL,
              My Name is Vinoda.Matcha iam working in DELLOITE and I have Applied for a home loan in your organisation03/06/2010 and Finally sanctioned the loan on 28/06/2010. They have taken this much of time.. i have gotten the Sanction letter and you have given some time to accept loan.But your employee ; RAVINDRA NATH Phone no;[protected]
              From Banjarahills Behaving like a Broker and irritating us and we think he is expecting some other thing Else. kindly take action action Against him otherwise we will Aproach Ambudsman.
              Thanks&regards,
              Vinoda.matcha
              Delloite.
              Please i suggest n request none of should take home loans from DHFL they are fraud company just fool around with the customers, i m one of the affected one, after my lona sactioned i personally had to go n collect the documents as the agent who was suppose to do the needful dint do, and wen the time came to collect the processing fee they are at your place on time, and when u require to issue the first cheque for the builder they do a lot of natak n fool around by givng a lot of bahanas, and most of the time they dun pik the pone n go on telng was busy, i m really fedup of such service n i want sum1 should take a very strict action agains such company wher their moto is to only fool the customers.......................................................
              Dear All,

              I am Ravindranath, hope the same name as been mentioned with a My Phone no, sorry to whom has written the mail without the customer knowldge and single word tells the whole story customer name is Mrs. Vinoda Macha not Mrs Vinoda Matcha.

              request cosumer complaints to recheck and catch hold of the concern person and publish.
              I WOULD LIKE ALL TO COMMENT OF THESE FRAUD COMPLIANTS WHICH WILL EFFECT SOMEBODIES FUTURE.
              Dear All,

              This is Vinoda and want to intimate the management of DHFL bank that the above complaint is a fraud complaint. I request the web site to track the person who made such complaint on my behalf without my knowledge and strictly take action.
              vinoda, thankyou very much for your responce.

              Dr.alok kumar — No objection certificate

              This is regarding presence of my name in cibil for non payment.As per records available there is no outstanding in my account
              Kindly look into the matter and take necessary steps for clearing my name in cibil.
              I have taken loan from DHFL of 938000 they have given me rate of interest 8.25% for 2 years fixed.

              I have proof also.but they change 8.75% and now they are charging 10.75%

              2012 march they should be charge floating rate after two years. my home loan is fixed for 2 years.

              Please help me on this issued.

              My name is Pankaj Sharma
              Address-kalyan
              mobile-[protected]

              Regards
              Pankaj
              In HUBLI, one Senior Staff of DHFL, Mr.NADGIR or NADIGER, shows himself that he is the most intelligent and he has made his own rules and he never respects or responds to any of the public or his customers
              whenever the public or his customers visit to his DHFL OFFICE and though there is a LADY
              BRANCH MANAGER and even if she instructs him to attend on any genuine works..A very proudful man he
              is..Anyway, I hope that the management superiors take action against such type of staff who do not respond
              and customers or public on their visits to DHFL office for any genuine reasons or needs for their good
              purposes..Anyway, the man Mr.Nadgir or Nadiger, must be ment properly by their management or public
              would surely mend him a fine day..Let him be warned regdg., this matter..Thank you..
              Sir,
              I have taken a home loan in August 2010 of Rs. 1776775 from DHFL for 20yrs on 10.5% interest rate and paying EMI @Rs.17448 till July 2011. Now DHFL is demanding the interest rate of 12.75% coding that RBI has increased the interest rate of 2.25% and demanding EMI @ Rs.18851 for 39yrs.
              I would like to know whether DHFL is following RBI interest rate or not and the EMI calculated is properly or not.
              Looking forward to your best guidance.
              Thanks and regards,
              Dr. Alok Kumar Bhuwan
              Loan Code: 00000498
              AND THE IRONY OF THE MATTER IS THAT THEY ARE chosen by the consumer as a power brand...

              DHFL — emi+extra payment

              i have taken loan from DHFL my code 958 ,every 2nd month EMI incrised , taken amount-3150000/-,they r charging on 33,20000/-, so many time complint to executive, manager,& account person but they r reply mail to account dept for revise , now i m frushtated to Dhfl may i become made.
              I Have a sanctioned home loan from DHFL FROM MARCH 2010. Now the related property is ready for possession. I have submitted a demand letter to DHFL noida office to Mr. Sinha on 11/03/2013 to realease the final amount of loan. At that time i was said that it will take only 5-7 days but it is still pending. and many times i have written them on mail also. but no body is bother to even let me know the status. I request you to please do the needful. so that i can procced further for the possession.

              My loan related details are mentioned below;

              Loan code[protected]
              Cust Code[protected]
              File No.[protected]
              Appl No.[protected]
              Dear Mr. Ali,

              I am submitting this written application requesting a refund of the loan processing fee of (amount-5618.00) and all the documents submitted to your financial company, as per the telephonic conversation we had today Monday 16th December 2013.
              I have already give this information about the plot size of 33 yards as there is no map available to your employee Ritesh Gautam at DHFL at the beginning while the submission of the documents for the home loan application, but i was given this reassurance from him after talking to his seniors that it will approved and your loan will be sanctioned in a week or so, but even after that while i got a confirmation call from DHFL last week i have told them the size without map and the required amount of 13 lakhs but they said that we can offer you more if you want and then the required amount was changed to 14 lakhs but even then i have not got any disapproval of the size or the map which is mandatory while submitting of the documents, and till now the amount was debited with cheque number-948407 on dated 10th December but till now i have not got any application number or any the form number regarding the request of the home loan from DHFL.

              The amount of 14, 00, 000, I plan to take from Dhfl, plus the money I already have will help me to buy the apartment as well. I have a good credit history, so getting a loan will not be a problem as there are no issues of debts.

              Awaiting a positive reply from you.
              Thanks and Regards,
              Anurag Arya
              Hi, I am in chennai, the dhfl people approached me for a housing loan, and i given all the documents, and they told me about the notary, and i paid my intial amount for the loan processing, and at last they told that my cheque will be ready by next two days and nest day i got a call from them, and they told that there technical people rejected the application, i got the executive he also says the same, after that i said to handover my documents and my initial fee, that i paid, now the executive is not picking my call, please dont trust dhfl...they are cheating the people and sucking there blood...
              Dear Mr. Satya Kiran,

              We are keen to assist you with your concern. Kindly message us your Mobile No. and email ID where we can contact you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

              Regards,
              DHFL Team.
              Payment of May month 2014 emi loan code 00002283


              Please contact or mail me, my june month emi is cleared by pdc also, pdc submitted till august.


              Brajesh Kumar Yadav


              [protected]


              [protected]@yahoo.co.in


              [protected]@gmail.com
              may month pdc not clrared loan code 2283
              Dear Mr. Satya Kiran,

              We would like to inform you that we are yet to receive your contact details.

              We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

              Regards
              DHFL Team.
              Dear Mr. Satya Kiran,

              Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

              Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

              Regards,
              DHFL Team.
              Dear Mr. Brajesh Kumar Yadav.,

              We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively you may get in touch with us on [protected]@dhfl.com or via phone[protected].

              Regards
              DHFL Team.
              Dear Mr. Brajesh Kumar Yadav,

              We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

              For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

              Regards,
              DHFL Team.
              DHFL IS HOPELESS,
              I HAVE RECENTLY BOOKED A PROPERTY MARKETED BY DHFL IN SHIVAM VIHAR PROJECT UMBERGAON,
              AFTER ALL THE LEGAL DOCUMENTS SUBMISSION AND ALSO GETTING THE SANCTION LETTER DHFL CAME OUT WITH A SHOCK THAT YOUR PERSONAL VERIFICATION IS NEGATIVE SO LOAN IS REJECTED.

              ITS MORE THAN 3 MONTHS NOW SINCE I PAID 20% TO BUILDER ON RECOMMENDATION AND PROMISE BY DHFL THAT LOAN WILL BE SANCTIONED.

              THEY ALSO TOOK PROCESSING FEES OF 2810/- AND 25725/- FOR INSURANCE

              THEIR STAFF KEEPS TELLING AAPKA LOAN HO JAYEGA !

              WHAT A WHITE COLLAR FRAUD IS DHFL !!!

              RUPA GUPTA
              [protected]
              I Ajay kumar Bhatt Mobile no. [protected] has applied for home loan Rs. 03 lac for purchesing the plot at Dehradun about more than two month back. it has not been cleared till date. The file had been sent to Delhi office which was returned in two days after taking my sign. in January. it has been informed that there is no technical staff to inspect the site till, then it is request kindly intervene and speed up the process as it is already took more than two month.
              DHFL I SPLAYING FRAUD WITH PEOPLE THEY COLLECT PROCEESING FEES SELL THEIR DHFL PREMICA INSURANCE POLICY THEN DONT GIVE LOAN.
              BEWARE FOR MORE DETAILS
              CONTACT ME I WILL TELL U THEIR REALITY
              [protected]
              Can some one please share with me email ID of some responsible person in DHFL (prefrably COO / CEO / SVP etc)?? I have fore closed my Home Loan 6 months back with no negotiations, paid complete money up front and since then have been chasing them to just get my papers back.. This bank is ridiculous with the most pathetic support you can ever imagine. Cursing the day i took home loan from here !!! Guys, please go for an extra % in your home loan but save yourself from these traumas later on!
              DHFL statement is "changing rules". This is so true. Changing rules to their favour. They had an option of online statement earlier, which is now removed and every time you request for it you would get charged Rs.250+ST. WOW! No statement of account is ever sent to the customer and if customer wants to have his statement (passbook) you get charged.

              Escalation does not work. I have marking my emails to Sanjiv Gyani (As per their latest fair trade practice manual) but not response.

              Better to take loan from nationalized banks or international bank who may offer the same deal as DHFL but atleast they would be responsive and correct.

              Naveen Jain
              DHLF statement includes "changing rules". This is so true that they change rules in their favour. Earlier they had an option to download the statement on their online portal but a year ago it was removed. No system of printing or sending through email periodically which is a norm and I guess required by law. But now to request for account statement, one has to visit branch, pay Rs.250+ST and get a statement. Wow!

              Even escalations do not work. I have been marking emails to Sanjiv Gyani on this and unprofessional attitude of their back off (DHFL response) as per latest Fair practice manual but not even an acknowledgement that this would be looked into. Got lured into the low Rate of interest which eventually was increased after few days of disbursal.

              Better would be deal with nationalised banks or with international banks where atleast you can reason with them. Here it is all illogical.
              DHLF statement includes "changing rules". This is so true that they change rules in their favour. Earlier they had an option to download the statement on their online portal but a year ago it was removed. No system of printing or sending through email periodically which is a norm and I guess required by law. But now to request for account statement, one has to visit branch, pay Rs.250+ST and get a statement. Wow!

              Even escalations do not work. I have been marking emails to Sanjiv Gyani on this and unprofessional attitude of their back off (DHFL response) as per latest Fair practice manual but not even an acknowledgement that this would be looked into. Got lured into the low Rate of interest which eventually was increased after few days of disbursal.

              Better would be deal with nationalised banks or with international banks where atleast you can reason with them. Here it is all illogical.
              Respected sir,

              I had applied for home loan in last month..after loan sanction at the time of cheque disbursement they ask me about society noc... after giving noc they said your cheque is reverse... so we have do all process again.. after that I asked him about any requirements they said no requirements.. and yesterday they call me that we want your older sisters sign and photo.. my sister got married on 2004. I doesn't know if my sister got married then why quoi required her photo and sign.. because after marriage she is not bound to my any activities... and now they said I want it or you will not get the cheque and on 13th June my one emi also deducted from my account..
              Now I am mentally frustrated.. at the last movement they want any paper.. what should I do.. I think I should quit then dhfl understand the feelings of people we invested our everything for this home...
              I, Tushar Jadav, applied for NRI home loan from DHFL, nallasoparaa Branch, and ha fulfilled all the required documents as per the requirement as per DHFL as on 22-July-18 and loan was approved and disbursed on your system expected disbursement was as of 30-9-18.
              Apparently, today after a rigourous followup and escalations, iam in a deep trouble as the disbursement of loan is still pending and i have been debited EMI dated 3-10-18 with no prior intimation.
              Iam held up as no proper response from zonal heads and managers from Mumbai division and Nallasopara Branch with no deadline for disbursement.
              Kindly look into the matter urgently and helpl me get the disbursement for my loan as the delay has caused big loss for this month.

              Please contact me urgently on my contact [protected] and email is [protected]@gmail.com
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                avinash khalse
                from Mumbai, Maharashtra
                May 6, 2010
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                Address: Pune, Maharashtra

                Dear Sir,

                I take loan of Rs. 408312 but as per condition the processing fee will be 1% . So processing fee will be 4083.12, but the Chakan DHFL Branch Person take Rs.6015 rupees from me.Even i ask them as per your condition the processing fee will 1% ,but that person answer that it is minimum fee .Plz take necessary action on them.


                Thanks

                Avinash Khalse
                Aug 13, 2020
                Complaint marked as Resolved 
                From: - Ajit Vishram Padyal

                To,
                Deewan Housing Finance Ltd.

                Subject: Request Letter for Refund of Amt. 5515/- of processing charges

                Dear Sir,

                I am Ajit Vishram Padyal herewith complainting you, about your companies DSA’s Sales Executive ( Hema – [protected] ) & Sr Executive( Umesh Jani – [protected] ) of Virar Branch misbehaviour & misguidance about your loan policy.

                As per my conversation with your Sales Executive Hema that you will do my home loan as charging procession fees of Rs. 5515/- which I had Paid you by cheque in favour of “Deewan Housing Finance Ltd” wide Ch.No. 376107 of “Abhyudaya Co Op Bank Ltd”. Which was cleared on 21.12.2010, as my file is get cancelled by your agency. I had already submitted my documents containing ( My Original Pay Slip for the months of Sep’10, Oct’10 & Nov’10 & a Single Blank Cheque No. 376108, zerox copies of my ration card & Light Bill etc.) to your sales executive Hema & till it is with your agency.

                I am herewith request you to refund my Amount of Rs. 5515/- & my documents which was till with you as my file was cancelled so do the needful as early as possible.


                Yours faithfully,


                Ajit Vishram Padyal
                yes I agree
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                  A
                  avinash khalse
                  from Mumbai, Maharashtra
                  May 6, 2010
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                  Address: Pune, Maharashtra

                  Dear Sir,

                  I paid processing fee 6015 for loan amount of Rs. 408312. After loan sancation, the amount on sanction letter is Rs 5000 & amount Rs 1015 settlement on cheque disbasement. But when cheque disbasement , your officer said that it is minimum processing fees.If it is true, then why you menation in sanction letter ? I want reson.And one most thing is that your branch officer behavour not proper, so plz see that matter.


                  Thanks

                  Avinash Khalse
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  DHFL Housing Loan — Processing fee

                  I have applied for a housing loan in 06/08 in Hyderabad and after 2 months they have given loan sanction letter and collected of Rs.11236 as processing fee.After 4 months of delay they have rejected my loan and upto now they did not returned my Processing amount.
                  SO PLS DONT GO FOR DHFL HOUSING LOAN
                  I fully agree to above complaints against DHFL home loans. They promise less interest rate & later increase interest rates while sanctioning. Once you pay processing fees of approx 7, 000, they sanction your loan but at very high interest rate. So, you can't claim your processing fees back as the loan is sanctioned. So you have to either accept higher interest rate or forget about you 7, 000/- Rs. They are very unprofessionals and don't deliver on promises made.
                  They are cheats and very unproffessional.They have taken Rs 5515/- from me as processing fees for a loan I have not taken.I am going to the consumer court.
                  Respected Sir,
                  I would like to inform you that I Avijit Ghoshal made an application no 00759702 on dated 06/02/2012 for home loan and in respect of that home loan i made a payment of Rs- 5515/- vide Cheque no- 134066, but without any information the matter was declined and do not shown any valid cause for it. Sir this way you can't enjoy with my money, you have to return me back after declined the matter, but yet i didn't received my money back.
                  In that circumstances i request you to return my money back within Three (3) days, otherwise i will take necessary action against you as per law and lodge complain before Consumer Forum against you.


                  Thanking You,
                  Avijit Ghoshal
                  I paid Rs 5000 processing fee for 500000 loan amount, but due to mistake of branch loan officer sensation duration of loan is left, than he demand me for reprocessing fee again i paid Rs 3500 and after debit amount from my account the loan officer told me your loan will not processing again because your loan sensation duration already left, so my point is that why not officer told me all matter before debit my money from account.so i request that please refund my reprocessing amount.(Otherwise i will take legal action for only Rs 3500 amount )



                  Saudagar Gaikwad

                  DHFL Housing Loan — WITHOUT MY CONCULT LOAN PERIOD EXTEND

                  Dear Team,
                  DHFL company is extend my loan period without my consult from 84 months to 94 months. I am trying to asking resion for same but no one is replying to me.

                  Name Bhupendra Singh Bhati
                  Loan A/c no./Code: 00000276

                  Pl forward my complain to concern and do the needful.
                  Hi all,

                  I applied for home loan through a sale executive hyderabad. This guy promised that he will sanction the loan. After few days, they deducted the processing fee of Rs.5618 from my bank and now informing that my loan is declined. How can they take the processing fee without loan sanction. Now when I am calling them to refund of the processing fee, they are not responding properly.
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                    A
                    amit2578
                    from Pune, Maharashtra
                    May 3, 2010
                    Resolved
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                    Address: Pune, Maharashtra

                    I have taken Home loan from DHFL ( Deewan Housing Finance ltd).
                    My EMI is around Rs 22500/-. The first MAR10 and APR10 EMI was to be cut from 1st to 10APR10.
                    DHFL cut MAR10 EMI on 10APR10 and the rest Rs 22500/- they didn't. So I thought that they will start doing it from MAY10. I was aware that I have 40k+ balance in my account. On 21APR10 I did some transaction to buy air tickets. The cheque however got bounced and after inquiring I came to know that DHFL cleared the EMI cheque on 24APR10. I had to face the travel agency and fine of around Rs 380/-.
                    Inquiring at DHFL gave me the reason that they deposited the cheque on 15APR10 and so this caused the problem and told me that I should have checked my balance before issuing any cheque. How come 15APR falls between 1st to 10APR10 is my question. And why did they deposited the cheque on 15APR10? Is it according to the law that they could deposit EMI cheque on any day? DHFL should have done this on 10APR10 itself along with MAR10 cheque.
                    I want reimbursement for the fine of Rs 380-
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Anyways they may have been a very minor error on DHFL's part...You shud be ashamed this as an excuse ... This is not an excuse ... you shud have called the DHFL to enquire about why the cheque has not come to your bank rather than spending that amount ...idio...t.
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                      S
                      Sandip
                      from Mumbai, Maharashtra
                      Apr 29, 2010
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                      Address: Thane, Maharashtra

                      One business executive (Ganesh) of your Kalyan Branch harassing by phone the due to balance Post dated cheque pending for EMI. Hi has warned me "see what i d o with you" Please take necessary actions against him unless i will lodged a complaint to the police.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Dhfl Home Loan — staff's harrassment

                      One business executive of your Thrissur Branch harrassing came directly to home the through phones due to one payment pending. Please take necessary actions against him unless i will lodged a complaint to the police.
                      Till date SBI INSURANCE POLICY NOT RECEIVED
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                        M
                        manisha
                        from Delhi, Delhi
                        Apr 28, 2010
                        Resolved
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                        Address: Central Delhi, Delhi

                        DHFL



                        Never apply house loan from DHFL
                        I've just processed my file. THis person from DHFL housing finance Tilak Nagar, delhi, has asked for 2 post dated cheques.
                        Firstly, he clearly informed that once loan is sanctioned, customer will be informed throu email and phone about the approval, then deduct the processing fee.
                        Without my notice, he has dropped the cheque and amount of Rs. 9998/- got deducted. Till, today i dont know whether my loan got sanctioned or not.
                        When, I called up, no one is picking the phone or giving any proper reply. Totally, flooded my patience..
                        I really wanted to know if i can escalate this issue to higher level, so that they just cannt loot customers unethically.
                        Can anyone suggest me, if I can take up this compliant and get reversed my amount.
                        manisha
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          shubransu_panigrahi2k6
                          from Bhubaneshwar, Odisha
                          Apr 25, 2010
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                          Address: Ganjam, Odisha

                          i m the customer of your comany , but i cant like your policy, i was taken a loan in your comany since 18 month , but till right now i cant receive my bond and another thing is no one can response in my matter .so i really disappointed about your company.3 months before in your employee was taken emi from me ,but he was can not diposited in your company ,and against our emi he was giving a duplicate receipt,that was completely wrong,when i saw the receipt,there was on no receipt no,and nothing,

                          so i request to you kindly handled that type of matter clearly,
                          KINDLY REFUND MY MONEY AS SOON AS POSSIBLE.

                          "from yours faithfully"

                          shubransu panigrahi
                          s/o-late bhagaban panigrahi
                          a/p-saradhabali housing complex
                          berhampur ,ganjam,orissa
                          ph-[protected],[protected]
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                            P
                            PRADEEP KUMAR ADHANA
                            from Pathanamthitta, Kerala
                            Apr 5, 2010
                            Resolved
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                            Address: Uttar Pradesh

                            Hi ,

                            We have apply a loan in DHFL C-15, First Floor, Milo Complex,Sector-15, Vasundhara,Ghaziabad, (U.P) - 201012,Tel:[protected] / 94. But DHFL department not sangsion my loan amount 700000. I give to DHFL cheque amount 5515 Rs for security region. But They have not refund my amount as well as my document last 2-3 month back.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            DHFL BANK KO COURT ME LE JANA CHAHIYE

                            DHFL CHOR COMPANY HAIN SUB KI PROCESSING FEES KHA LETI HAIN MERI BHI KHA LI

                            Dont apply home loan in dhfl
                            i have applied home loan in dhfl. i gave all the papers they need and paid the processing fees too.before getting all my document they contacting regularly.then two weeks later they dont inform whether my loan as been sanctioned or not.i called him but they dont pick my call.if they pick the call, says that iam travelling or iam in meeting call you later.main aim of the DHFL company is receive the processing fee after that they wont contact you.so please dont apply home loan in dhfl.apply only reputed bank its good and safe to our property too.
                            Very Right U are
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                              Vinit Chahal
                              from Meerut, Uttar Pradesh
                              Mar 22, 2010
                              Resolved
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                              Resolved

                              I had applied for home loan 6 months before.the legal formalities which they demanded i already have submitted & even they have given the letter of offer cum acceptance.my application no. is 00606700 & file no. is 00000245.The blunder from which i deeply embarassed that they have cut the installment from my bank account of Rs.8044.But still they have not given me the cheque of loan amount Rs.11,47,696.Now as per my discussion with them they are demanding the security which is not mentioned in their letter of cum acceptance.Initially the property wich i am purchasing is resell property & is loaned from LIC.In beginning regarding BT(business transfer) they had not put any type of conditions before me but now they are bothering me by demanding security of Rs. 10 lacs 31 thousands.I am getting suffered a lot with their response.please take any counter action against them.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              My Home Loan sanction on date[protected] and cheque no. 830430 Axis Bank
                              All my documents and inquary are complete
                              My registry time[protected]
                              but Ghaziabad (UP) branch not provide the cheque
                              this is the late for my registry and I paid 1.5 Lac to seller and all your fees and
                              charges complete by me.
                              I have all documents Photocopy

                              Ghaziabad (UP) Branch is very lazy and dishonest

                              I hope you coperate me and solve my problem.
                              I have complaint to the Tilak Nagar Delhi Branch but not solve.

                              My Home Loan Application No.: 00623994

                              Thanking you.

                              Satish Kumar Sharma
                              [protected]
                              If the registry not make by[protected] then I go to consumer court
                              You will be responsible for 1.5 Lac and other expences.
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                                Bharati Kolli
                                from Mumbai, Maharashtra
                                Mar 1, 2010
                                Resolved
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                                I've just processed my file. THis person named Mr. Ravi from DHFL housing finance Malleswaram, Bangalore has asked for 2 post dated cheques.
                                Firstly, he clearly informed that once loan is sanctioned, customer will be informed throu email and phone about the approval, then deduct the processing fee.
                                Without my notice, he has dropped the cheque and amount got deducted. Till, today i dont know whether my loan got sanctioned or not.
                                When, I called up, he is talking about terms and conditions. What was outraged me lot is, his dumb and unconvincing answers. Totally, flooded my patience. Now he is says amount is not reversible.
                                2ndly, it was clearly mentioned that 0.5% of my loan amount will be deducted. Which was more when they dropped the cheque.
                                I really wanted to know if i can escalate this issue to higher level, so that they just cannt loot customers unethically.
                                Can anyone suggest me, if I can take up this compliant and get reversed my amount.

                                Thanks

                                Bharati
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                DFHL is comparatively small than the BIG Guys...They have employees which are not upto the Mark and noth from good background .. & they may resort to taking extra money thru unauthorised agents for extra earnings.. These guys who work for DHFL make it seem that the salary paid is very less and they have to survive thru the unauthorised agents..commissions..which are in abandunce in all the Metros
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                                  C
                                  CHARAN LAXMAN KADAM
                                  from Mumbai, Maharashtra
                                  Feb 27, 2010
                                  Resolved
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                                  I GIVEN THE 12 POST DATED CHECK TO DHFL BELAPUR BRANCH 2 TIME, BANK DID NOT RETURN MY OLD POST DATED CHECK & THIS MONTHE DHFL BANK CHECK DEPOSIT 2 TIME THATS WHY 1 CHECK IS BOUNCED,
                                  NOW ICICI BANK (MY A/C IS ICICI BANK) CHARGE PENALTY TO ME
                                  BUT THIS IS FAULT OF DHFL BANK THAT BANK SAME DATED 2 CHECK DEPOSIT IN MONTH OF FEBRUARY.
                                  MY HOME LOAN A/C IS 1771.
                                  PLEASE HELP ME
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Turbashu Bhattacharya
                                    from Hyderabad, Telangana
                                    Feb 24, 2010
                                    Resolved
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                                    Resolved

                                    I had applied for a Home Loan from Dewan Housing Finance Ltd in Dec'09.But I was informed in the 3rd wk of December that they would not be able to process my loan.As per our agreed discussion I asked for refund of the Processing Fee amounting to Rs 5,515/-.But till date even after repeated follow ups I've not received any information from their end regarding this refund.Infact I've put several requests to their mail ID & site address but to no avail.Request an urgent solution to this.My Home Loan Application no. is 1372,Reference no. is 00610004.Customer ID no. is 00633960 & the application was forwarded through Kolkata branch.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Dewan Housing Finance Limited — Not refunding processing fees

                                    I had applied for home loan at dewan housing finance limited but due to some reason I want to withdraw my home loan application. But those bank people are not giving me my processing fees.
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                                      Manoj Gupta
                                      Feb 5, 2010
                                      Resolved
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                                      Resolved

                                      Dear Sir

                                      I have taken Housing loan from DHFL on 01.07.2009 in Mumbai, I am following up with them for more then 1 month for Copy of Loan Agreement and Loan Desbursment letter. Till the date I have not recieved any satisfactory reason or response from them. They do not responf to emails.

                                      This DHFL staffs are veyr rude, sameless, and habit of ignoring customers request.

                                      Please let me know if any remedy is available for this.

                                      Regards
                                      Manoj Gupta
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      same this side. I already filed a suit against them in district consumer forum New Delhi District.
                                      Mine is also the same case. I have availed Home Loan on 30th May and was told that I will receive all the documents but till dat I didn't receive Sanction letter, Loan Disbursement letter, Provisioning letter and Legal documents. I am not sure what other documents one will receive after availing home loan

                                      Regards
                                      Sivaiah
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                                        Devang Shah
                                        from Mumbai, Maharashtra
                                        Jan 13, 2010
                                        Resolved
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                                        Resolved

                                        I had applied for a home loan approx. 10 months back in 2008. The loan was not cleared by bank and the rejection reason was very dumb n stupid and it took them to deicde this after 7 months of application for the home loan. I don't want to discuss in details as it is not worth wasting time. I am here for my processing fees cheque which they said they will return if the loan is not cleared, but they have still not returned it. The application file is already closed and they are not responding to my calls for returning my chque of the processing fees which was above rs. 5500/- approx. I have proof of bank for the same. I want to tell prople that please be carefull with the banks for any kind of loan application as they waste a lot of time in processing and finally comeout with stupid reasons to reject and will not return fees cheque. I had already complained earlier too but of no avail.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        but mine was a totally different experience. as the executive soon after recieving documents, the dhfl bank had immediately conducted legal and technical verification.the delay of a few days caused only because of me for providing required papers they demanded.i was very much satisfied the dealings altogather with each one of the branch officials especially by the branch manager who was very dynamic and brilliant to understand the need of a customer.i do agree that the processing fee they charged was slightly high than the nationalized banks were compared.but it doesnt matter for me as the disbursal of loan amount is concern was much faster.i wish all my very best wishes to dhfl ltd and its BM and other officials in cochin branch in kerala.
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