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Eureka Forbes Complaints & Reviews

www.eurekaforbes.com

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Updated: Mar 31, 2025

Complaints 7842

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3433

Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Eureka Forbes Water purifier - AMC and Service Issue

Eureka Forbes reviews & complaints page 3

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Address: Fourbest solutions, multibrand service expert, 369,1st main,1st cross,avalahalli,virgonagar,bengaluru 560049

Lost money in the name of AMC for water filter.5100rs
some third party company came to home in name of eureka frobes did improper service and took money and escaped.

his phone is switched off and whole company not receiving calls.
they have blocked our numbers.

Fraud company name is FOURBEST solutions Multi brand service expert,...

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Our AQUAGUARD stopped working and upon calling the service agent, we were told the filter and candle need to be changed. We paid for AMC 6 months ago, and as promised, the AMC should have done the job, but the agent said it's not included. What exactly did we pay for? Was the AMC just for a plastic box?? Is this a scam the company is running in the name of soncalled "AMC". We need immediate rectification for what we paid for.. stop stealing...

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My water purifier stopped working on 17th August 2024. I lodged a complaint in Eureka forbes app but till date it has not been resolved. The product is Aquaguard Select Classic Plus. After chasing customer service for several days in a row, one technician came and said filter and coil both need to be replaced and he'll replace it when company gives him the replacement coil.
But again, there's no urgency from him or the company, every...

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The machine is out of order. have been complaining daily minimum 3/4 times,
no response.
It appears the technicians are recruited by Eureka Forbes, after the customer complains or the technicians are required to walk few hundred kilometers to reach the site . Otherwise it should not take 20 days and 25 calls to attend the problem . Still not resolved. Now, it is taking 6 days with just 10 calls.
What word than Pathetic...

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Hi, I raised the Complaint ID - [protected] on the 30th of July and technician visited on the 31st of July. The issue is motherboard is not working anymore. He placed the request for new motherboard. Since then I am waiting for time estimation from them. I tried to escalate the issue to area head but it didn't worked as well.

I took AMC for ~4500 rs and since from last 15 days I am spending daily 120 rs (30 litre of RO water...

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My Details:
Customer ID: [protected]
Component ID: 42480377
Serial Number: [protected]
Service Plan: GOLD AMC

Issue Summary:

I am writing to file a complaint against Eureka Forbes due to severe service deficiencies and poor customer support related to my water purifier under the GOLD AMC plan. Below are the details of my grievances:

Reinstallation Request (18th July...

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My Details:
Customer ID: [protected]
Component ID: 42480377
Serial Number: [protected]
Service Plan: GOLD AMC

Issue Summary:

I am writing to file a complaint against Eureka Forbes due to severe service deficiencies and poor customer support related to my water purifier under the GOLD AMC plan. Below are the details of my grievances:

Reinstallation Request (18th July...

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I have made several service requests for my water purifier (RO), which is not working since long. They have not bother to attend the same even my AMC is running...

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I placed an order for Robo LVAC Voice Pro for my Goa residence ( i am already using one at my Bandra west, Mumbai residence ) . The robovac was delivered to me at my Goa address in my name i.e Gurunath V. Bichu
Customer code [protected] / invoice no.[protected] / Ref no. [protected] / Invoice date 14.062024 by TAC LOgistics on 17/06/2024.
Delv No. 35342596 / P.O No. and Date SO 3433753 dtd. 14.06.2024

The LVAC...

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We have requested for Aquaguard (which was working and in good condition) re-installation at new home. But Service engineer tried to fix it and water was leaking from the bottom of the machine. He wasnt responding after that and no reply to calls. we have been contacting customer care every day and no engineer visited our home till now; We are on AMC renewal package - still none of them are responding. All false promises.
First if...

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Dear Eureka Forbes Customer Service,

I am reaching out to express my serious concern and disappointment regarding my unattended service request (CM[protected] for my water purifier.

I have an AMC Gold plan(valid until 17/Jun/2026) for my AQUAGUARD MAGNA HD RO+UV+MTDS water purifier

Unit is not working and I had raised a service request for the same (CM[protected]. Although its mentioned...

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Pathetic experience with Eureka forbes
I bought a water purifier one year back. It was perfectly working well. Then one day a technician came for free servicing and from that day onwards problem started and water started over flowing. The technician came thrice but could not solve the problem. We changed the technician but he was more dangerous and demanded us for doing the AMC. Eureka Forbes is losing its customers in this way. It...

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Pathetic product, pathetic service...My water purifier is not working since past one week, lodged a complaint, engineer came, he said one part needs to be changed...came the next day and changed that part...then he said again another part needs to be changed and he doesn't have that part...it's been 4 days now, there's no news of either the engineer or the part.
I have been buying/borrowing water and calling the toll free number...none...

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Hi Team,

I ordered for Eureka Forbes product - Water Purifier - Aquagaurd Nova WS+RO+UV+UF+MTDS+SS for Rs.19499.00

Invoice Number: I[protected]
PO Number: SO3452158 Date :13/07/2024
Customer code : [protected]

I cancelled the order on 15/07/2023 before it arrive and asked for the refund . They raised a compliant CM[protected] but so far no progress . Every time i call or email...

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Address: Dombivali palava city

I have taken AMC service of water purifier but service not received till date. daily calling and mailing but no one responding....

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Address: 120/842 lajpat nagar kanpur 208005

Jaya Saneja
120/842 Next to Puma showroom
Lajpat Nagar
[protected]@yahoo.com
[protected]

15 july 24

Customer Service Department
Eureka Forbes Limited
Mumbai

Subject: Request for Refund for Unfulfilled Annual Maintenance Contract

Dear Sir/Madam,

I am writing to formally lodge a complaint regarding the Annual Maintenance Contract...

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Address: REGISTERED OFFICE: B1/B2, 701, MARATHON INNOVA, OFF GANPATRAO KADAM MARG, LOWER PAREL, MUMBAI 40001

I have taken the AMC Customer Code- [protected] Invoice No. : I[protected] Invoice Date: 12.12.2022 Sales order no: [protected] ) directly from company for 3 years and paid 4950 INR and then called them for replacing carbon filter in same month. Then, i got to know through their service engineer that this product got obsolete and no parts are available. i had called them to refund the money due to non-availability of parts but all in vain as...

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Please arrange installation still not completed complaint CM[protected], is open and will be addressed in 24 hours...

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Eureka forbes ltd - your customer service is really poor. I opted for return and refund of water softener.
It is hard earned money of 60k. Amount has refunded without gst. Why we need to pay gst without product. Anyway you will sell the product to other customer. Please resolve i want my gst amount to refunded
Please help

Eureka Forbes customer support has been notified about the posted complaint.

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HI Team
I hope this message finds you well. I am writing to formally lodge a complaint against Eureka Forbes regarding the lack of service provision despite having made a payment of 4200 rupees.

On [30 June 2024], I purchased a [water purifier] from Eureka Forbes, and as part of the agreement, I paid the aforementioned amount. However, since then, I have not received the promised service as per the terms of our agreement....

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SAME HERE.

I would say stay away from them.