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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2168

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Paramjit Singh Juneja
from Bareilly, Uttar Pradesh
Jun 14, 2015
Resolved
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Address: Bareilly, Uttar Pradesh

i just purchased digiflip power bank a month ago. today it burst very badly and destroyed my wooden table and walls. this was a very bad experience regarding this product and this company who make so products. my parents are very annoyed and my cousin little sister got safe (7 months old). pls take a immidiate action regarding the product . hope u'l contact me regards- Dr. paramjit singh [protected] [protected]
Complaint marked as Resolved 
Verified Support
Jun 17, 2015
Flipkart Customer Care's response
Tried calling customer and there was no response. So sent an apology e-mail to customer asking for alternate number for contact and closing the case.
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    Alok Chandra Padhan
    from Delhi, Delhi
    Jun 14, 2015
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    Address: Bangalore, Karnataka

    Actually I Purchased one Tab #OD[protected] I m really unhappy with this product already I mail u In your customer support department but they said we can't do any thing so my request check that mails and inform me what can I do ? Thanks Alok
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      Irfan Momin
      from Mumbai, Maharashtra
      Jun 14, 2015
      Resolved
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      Address: Pune, Maharashtra

      I placed an order with Flipkart. Order tracking ID: FMPC[protected]. My concern is the delivery guy, Mo.No-[protected], was completely ill mannered. He didn't even confirm about the delivery date, and called on the same day when I was unavailable. He even yelled on the call, which is totally unacceptable. Please look into this and do the necessary.
      Complaint marked as Resolved 
      Verified Support
      Jun 17, 2015
      Flipkart Customer Care's response
      Customer was not happy with the rude behaviour from FE. So we have taken his complaint and escalated the issue to the concerned team for action..
      Please look into the dispatch services. Follow is not good. Need to work on the communication skills of employees.
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        payel_roy
        Jun 14, 2015
        Resolved
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        Resolved

        Address: Howrah, West Bengal

        I have purchased an AC of Carrier company from flipkart on 10th May 2015. It was delivered on 13th May 2015 and from that day we used it. But from 25 th May 2015 we watched that remote was not working properly and water drops were fallen from the AC front part. At the time of our purchase, we saw that it had 30days replacement policy and they will give free service within.Thus, we registered our complain on the subject matter in flipkart on 27 th May 2015. They said that within 31 st May 2015 technician would reach to us for service. When I saw they did not come to us we called flipkart on daily basis from that day and they said technician would reach us within 24 hours on daily basis. But till today no one has come to us from flipkart. A sms has sent to us from flipkart saying "We have scheduled your technician visit for carrier, 18 KURVE (for order:OD[protected]with VS18561.Your ticket number for 91396050 and will be completed within 3 business days .Please check email for additional details. " we also communicated with the manufacturing company from 2nd June 2015. A technician from carrier company has visit yesterday with the same ticket number and noted down the problem and went back.Today I called Flipkart again they told us techinian will reach to us within 2hours but none has come. First of all I bought the AC from flipkart because the policies which has shown attracted me. But now the30 days span will about to end. If the time span will over, will flipkart return it? Why should I go for servicing a brand new AC ? Is it a hidden policy of flipkart to make delay for servicing to exceed the return back time span? I want to make it return not to make servicing. What should I do? I HAVE ATTACHED THE INVOICE WITH THE MAIL. my name & contact no- RINKY ROY ([protected]) Daughter of Naba Kumar Roy
        Complaint marked as Resolved 
        Verified Support
        Jun 17, 2015
        Flipkart Customer Care's response
        Spoke to customer and got to know that she received a defective air conditioner and she was not getting proper response from Flipkart and there was delay in resolution when reported her complaint. So apologized for the inconvenience. However, it is found that RVP is done today and hence informed her about the refund procedure and closing the case as the issue stands resolved.
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          Gopakumar Ar
          from Ernakulam, Kerala
          Jun 14, 2015
          Resolved
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          Resolved

          unfortunately I used fllipkart and bought a useless brand mobile xiaomi Mi 4i. My registered mobile number is [protected] and email id is [protected]@gmail.com. At the time of delivery itself the display was complaint after one week struggle with flipkart customer care team, I sent it back. Because of my bad luck, I have received a replacement product, which was horribly damaged. No lights on the menu button. Lights are over flowing from the borders of the mobile. from cam is not working. Phone is going to silent mode automatically. From the past three days I am in touch with the flipkart customer care team and they are unable to help me to arrange a call with technical team. They are giving silly reasons for not giving me a call back. I am always available on phone. Only for flipkart technical team, I am not reachable. some one please help me return this bloody product and get rid of from flipkart for ever.
          Complaint marked as Resolved 
          Verified Support
          Jun 17, 2015
          Flipkart Customer Care's response
          Spoke to customer and he says he has shipped the replacement handset delivered back to our warehouse as it was defective. Customer has also shared the scan copy of the receipt which shows the tracking number. So esclated the issue to the concerned team, So that we can process confirm & process refund accordingly..
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            vijay sunil choudhari
            from Mumbai, Maharashtra
            Jun 14, 2015
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            Address: Mumbai City, Maharashtra

            Flipkart and its seller are getting worst . The phone lags and hangs in between . lag issue is so much that i am not able to pick calls .its not a toy you seller i have brought to play games on it, i have got it for my business use too . I have launched replacement for this phone 2 twice, both time i got message refund cancelled as problem solved between seller and buyer . I mean have you gone nuts ? I think its a big scam and you people are playing with customers . I think talk to dead people who really dont care about customers its better to launch a consumer complaint . its a new phone . Twice i have launched complaint . I get SMS that technical team will call me next day or so by 4:30 timing, NO ONE CALLS .ITS A PURE SCAM . I never got any calls nor any email, if you have any please email it to me .let me see how you people fool the customers . very bad experience with flipkart . i need my refund ASAP in next 24 hrs or else i am taking this ahead legally to consumer court .
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              syed shajar
              Jun 13, 2015
              Resolved
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              Resolved

              Address: Firozabad, Uttar Pradesh

              My phone is not gonna swtich on due to battrey problem. Plz provide me some solution or send your executives to take my mobile to solve the problem...right now im in firozabad uttar pradesh 283203, ph. [protected], Name- syed shajar ejaz
              Complaint marked as Resolved 
              Verified Support
              Jun 17, 2015
              Flipkart Customer Care's response
              Spoke to customer on "[protected]" and got to know that he is facing battery issue with the device he had ordered in Dec 2014. So request customer to visit the service center for assistance and it is post replacement period. Customer agreed, So closing the case.
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                Soumya Chakrabarti
                from Etawah, Uttar Pradesh
                Jun 13, 2015
                Resolved
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                Address: Faridabad, Haryana

                Called on your customer care number. Asked question regarding delivery of a Samsung Galaxy S6 Edge on a Sunday by Cash on Delivery. The executive says, he can't help me out. It can only be delivered only as per the wish of the courier. Kindly let me know how is it possible to get it delivered on a Sunday, when I am at home. Also, whether paying by debit card is possible or not ?? Rgds Soumya [protected]
                Complaint marked as Resolved 
                Verified Support
                Jun 17, 2015
                Flipkart Customer Care's response
                Spoke to customer and confirmed that the delivery was done today. So closing the case as the issue stands resolved.
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                  sesha ajay
                  from Chilakalurupet, Andhra Pradesh
                  Jun 13, 2015
                  Resolved
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                  Address: Chennai, Tamil Nadu

                  Hi, I have purchased motorola G2 last year Order Date:[protected]. It is still under warranty. However i am keep on facing problems in the phone. Mobile's board got replaced twice in the service center. Now facing batter problem. It is a defect piece and i am unable to use even 1 week continuously. I need a solution for this. I need the phone to be replaced or i will file a case in the consumer court. Is this the way u provide a product. Please provide me with a soultion. Order ID OD[protected].
                  Complaint marked as Resolved 
                  Verified Support
                  Jun 17, 2015
                  Flipkart Customer Care's response
                  Spoke to customer and requested him to co-ordinate with the brand to get his handset fixed as it is post replacement period. Customer wanted replacement, so informed him that we would not be able to offer it and needs to contact the brand for assistance. Customer agreed, So closing the case.
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                    sagar_619
                    from Gurgaon, Haryana
                    Jun 13, 2015
                    Resolved
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                    Address: New Delhi, Delhi

                    I have purchased a Asus ZenFone 2 from Flipkart on 8th or 9th June the 2nd time 1st request for the product was denied as the phone was not available with 4 GB RAM and after ordering the product twice i received it on 10th June'15 but its SIM 1 slot is not working. I called the Flipkart customer support they said i will receive a call from the technical team the next day at 4:30 pm but till now i have not received any call. Its a Brand new phone which i have purchased and am not getting any assistance from your side to get this mobile working. Please arrange a call from your end and get it resolved. Otherwise i wont have anyother choice but using alternate ways to get it fixed or replaced which will reflect very badly for your company. Please arrange a call back on [protected] within 24 hours. Regards, Sagar Khanna
                    Complaint marked as Resolved 
                    Verified Support
                    Jun 17, 2015
                    Flipkart Customer Care's response
                    Dear Sagar, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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                      Ag0308
                      from Chennai, Tamil Nadu
                      Jun 13, 2015
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra

                      Hi, I bought LG plasma TV from flipkart. Com which came with free installation and demo. When i raised an installtion request LG has asked me to pay 1500 for the installation. Claiming that if you buy tv online there is no free installation. I hAve raised a complaint with flipkart but no Response from their side. I am seeking resolution to my problem. Order id : OD[protected] Apoorva Garg
                      Complaint marked as Resolved 
                      Verified Support
                      Jun 17, 2015
                      Flipkart Customer Care's response
                      The above complaint is already addressed and installation & demo is completed. So closing the complaint..
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                        Dharmesh Yeshi
                        from Mumbai, Maharashtra
                        Jun 13, 2015
                        Resolved
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                        Address: Ahmedabad, Gujarat

                        I have purchased VU 40K16 LED TV (Order ID#OD[protected] from Flipkart which was delivered on 30.05.15. After delivery of product I had discussed with Flipkart and postponed scheduled installation (Ticket no.5E30-373AHSC[protected] for 3-4 days i.e. 05.06.15 instead of 01.06.15 due to my residence change. On 05.06.15 when I called Flipkart, They informed me that They required 5-7 days for updating the new address and complete the installation. As per Flipkart's 5-7 days TAT, installation should be done by 12.06.15 however it is not done yet. While called Flipkart on 12.06.15 & 13.06.15 (Today), I got the same reply "Installation will be completed Don't worry". They are not providing exact date of installation. Today (13.06.15) they have escalated the issue which will get resolved by 15.06.15 6pm. Flipkart is not ready to 1) Provide exact date of installation 2) Provide installation company's contact number 2) Reverse pickup of the product and refund the money if not fulfill the deadlines 3) Allow installation from third party without voiding 30 Days Replacement Pls resolve the issue. Thanks Dharmesh Yeshi
                        Complaint marked as Resolved 
                        Verified Support
                        Jun 16, 2015
                        Flipkart Customer Care's response
                        Tried calling customer on "[protected]" and there was no response. So sent e-mail to customer asking for alternate number and requesting him to wait until 20th Jun, 2015 for the installation to be completed as per the update received from the concerned team[protected]. So closing the case until customer reverts.
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                          Jitendra Kumar Kochar
                          from Kolkata, West Bengal
                          Jun 13, 2015
                          Resolved
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                          Resolved

                          Address: Howrah, West Bengal

                          On 5th may 2015 i had purchase a mobile handset from your site. The same was working fine. Due suddenly from 20th may mobile showing problem in touch screen and Complain to your toll free number[protected], from their we got a link to download the software Smatcheck. The same has been downloaded but my wife unable to cop to run that software and on 23rd may my request for replacement of mobile hand set had been disapproved i.e. Return ID is 19840799. Some how i manage the mobile to run but after that it give a lots of problem while writing also, so again i made call your toll free number and your technical team check the mobile thru your software and find there is some issue in touch screen and they advice your concern department to replace the same and your concern department on 02nd June 2015 confirm that your mobile will be replace before 12th June 2015. On 5th June i had received mail to confirm for replacement by friday 12th June 2015 and Shipment details also been sent to my mail i.e. Thru EKART LOGISTICS and ID is WSRP[protected] at my mention address. But again on 7th June your executive called me and said your replecement is canclled and we again generating your Return ID and same is 21001562, i am surprised on 12th june while calling your customer care officer that i had not received the replacement as promised by you and they replied that same has been cancelled due to some transmission error. On the whole i find it you all are making customer fool, at the time of service you are not able to replace the same but at the time of purchase you never failed to delivered the materials before the time. You have no ethics to support the customer and as advertise and claim to resolve the matter at the earliest is failed. So i am thinking to move with the consumer court at Kolkata for my justice. Regards Jitendra Kumar Kochar email: [protected]@gmail.com
                          Complaint marked as Resolved 
                          Verified Support
                          Jun 16, 2015
                          Flipkart Customer Care's response
                          Spoke to customer and got to know that product was picked from him on 14th Jun, 2015 as it was defective, Also we have also initiated refund Rs.7,499/- on 15th Jun, 2015. So closing the case as the issue stands resolved.
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                            rajpaljatin19
                            from Delhi, Delhi
                            Jun 13, 2015
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                            Address: New Delhi, Delhi

                            Hi, I ordered one headset thinking of Xiaomi that eventually turns out to be a duplicate low quality product and that also i received as damaged. when i checked with the customer executive of flipkar, Shama picked up the call and did said that they cannot return it, they can just exchange it since it is damaged. i have couple of questions: 1) if it is not manufactured by xiaomi, then why the box and the leaflet of the headset had xiaomi mentioned ? 2) why is "MI" mention in the title and nowhere mentioned that "it is just compatible with MI"? Flipkart being a registered seller of Xiaomi has a edge that users buy blindly without investigting much about the genuinety of the product. i really think that this is not a fair practice being done by Flipkart. Regards Jatin Rajpal +91-[protected]
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                              prudhhvi9092
                              from Delhi, Delhi
                              Jun 13, 2015
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                              Address: Visakhapatnam, Andhra Pradesh

                              hi i m prudhvi raj gantla from vizag andhra pradesh. i recently done shopping in flipkart this is the 1st time i using online shopping after myntra got into filpkart. i ordered 2 belts in flipkart and some shirts and pants. i saw them with huge discounts in flipkart and i taught that its good to have a 5000 rupees belt for just 500 and i bought it and after i revived my order it dosent worth more that 50 rupees which is not at all good for flikart . being so trust worthy, indias number 1 ranked website. i am not at all satisfied regarding the belt. there is no brand called wildhide and wild horn and they are selling items in flipkart with huge discounts. its wast of time for me to wait for the belt to get delivered and was for time to search in the website and waste of time to file a complain. i go 5 km to book my things in flipkart. the below link is where i bought the belt. i need a serious action on this company. they are just unworthy so cheap material. i need my money back for all the items which i bought or els i will file in national consumer court. http://www.flipkart.com/wildhorn-men-formal-black-genuine-leather-belt/p/itme6rn...
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                                viejayah
                                from Hosur, Tamil Nadu
                                Jun 13, 2015
                                Resolved
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                                Resolved

                                Address: Dharmapuri, Tamil Nadu

                                I have recently bought HONOR 4x mobile through registration channel and the only accessory that I got with the mobile was it's charger. when I see the same product on flipkart, it's offering additional accessories like Headset, Charger, Powerbank and Mobile Cover for… VAT/TIN:[protected] OD[protected] Invoice No.blr_wfld[protected] DT:[protected]
                                Complaint marked as Resolved 
                                Verified Support
                                Jun 16, 2015
                                Flipkart Customer Care's response
                                We have already addressed the issue and informed customer that headphones will not be provided as a box accessory for this handset model. So closing the case.
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                                  shaik38
                                  Jun 12, 2015
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I bought vaccum cleaner with reference to Flipkart.com Order OD[protected], I got a defective, called back the customer support there replaced it with new one, I though new one would not have any issues, kept it packed, On june 1st I thought I will clean my sofas using the vaccum cleaner, it has the same problem, I called customer care phone number written on the vaccum cleaner, there said there will send someone in 24hr, no response, I called flipkart, there ask me to email the query, on 3rd june I email to flipkart, there emailed me back saying someone get in touch by 6th june, no response on query, but I get 2nd email that it will be resolved on 9th june, till now reponse or email. looks like flipkart is sleeping, no response, very worst customer service. I need my money back, firist I thought I will buy something else, but now I just want refund and never would buy anything from flipkart.
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jun 16, 2015
                                  Flipkart Customer Care's response
                                  Spoke to customer and got to know that he ordered for (Eureka Forbes Trendy Steel Vacuum Cleaner) in Jul, 2014. Customer wants to return it and take refund as he is not getting proper response from the brand. Customer says that he is not able to make contact when he reaches the customer care of the brand and the technician has still not visited his place. So apologized for the inconvenience and request him to take it up with the brand as it was purchase last year and it is outside replacement period and closing the case.
                                  Dear Concern person,
                                  Today is faced very bad experience from Flipkart, On 10th June i placed my order to purchase Lenovo a 7000 under my request OD[protected], since i selected option cash on delivery, i rechecked with you customer care executive and they ensure me i can make the payment through my credit card at the time of product delivery, however scenario was compliantly changed while on 13th June your delivery boy refused to accept payment through credit card, he was giving very stupid excuse '' i am not from Flipkart and not carrying card payment machine.

                                  After long argue he denied and get back to his location.

                                  Regards
                                  Hemander Parasar
                                  Mobile no [protected]
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                                    sharad1953
                                    from Hapur, Uttar Pradesh
                                    Jun 12, 2015
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                                    Address: Ghaziabad, Uttar Pradesh

                                    Date : 12th June 2015 Sir/Madam, Subject : Battery is getting very hot Reference : Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] Billing Address Sharad Agrawal, 30-Naya Ganj, near Ghanta Ghar & Anand Chicken. Ghaziabad 201001 Uttar Pradesh, Phone: [protected] With reference to above, I had purchased a Nexus-6 Mobile through Flipkart at a cost of Rs 36999/- only. In this connection I have to inform you about two complains 1. From the very first day, It is found that the battery is heated up very much :- (a) Heating takes place during charging and (b) Also during talking on mobile to someone even if I talk after 2-3 hours of complete charging. I do not talk on mobile while charging. So, I am scared of explosion in the battery. 2. There is no manual with the mobile which can explain for proper use of all the features of the Nexus 6 Mobile. Therefore, You are requested to solve both the problems at the earliest Sharad Agrawal 30-Naya ganj, Ghaziabad-UP-201001 Mobile - [protected]
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                                      siva100
                                      from Mumbai, Maharashtra
                                      Jun 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I had ordered a notebook on june 8th 2015. Order id: OD[protected] June 13 th is the delivery date.but suddenly seller cancelled the order without any intimation. If i contact the support they are simply telling place fresh order now.which is costing me 1275rs extra for the same product. I am not ready to pay this extra money now.If the seller told me on the same day then i will go for another product and i will get the 5% offer. Now they are simply telling apologies. Please provide me the solution for this.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jun 16, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer and informed him the reason why his order was cancelled and requested him to place a fresh order and also that we have refunded the amount back to his card and closing the complaint.
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                                        Pachai muthu
                                        from Delhi, Delhi
                                        Jun 12, 2015
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        Dear Sir, Order ID: OD[protected] Mobile Model:Lenovo A536 I was purchased Lenovo A536 Mobile. i open the flipkart box, everyting is there but bill is not there . i need bill kindly send to me bill Thank You. PACHAIMUTHU S [protected]
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Jun 12, 2015
                                        Flipkart Customer Care's response
                                        Tried calling customer on "[protected]" and was not reachable. So sent invoice to his registered e-mail address and closing the case.
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