Hathway Complaints & Reviews

We are facing cable issues everyday, complaints are being launched but no appropriate action is taken yet.sometime there are disturbance while watching different channels or No signal messages display on the tv screen.
Requesting the authorised person to look into the matter immediately.
Location-New colony, Borporather, Tinsukia, Assam..pin code-786125...

I have disconnected and handed over the modem device of Hathaway almost 15 days back because of their tele calling daily nuisance.

In a day 10 to 15 person calling from different no event though I said that my connection terminated but they simply not bothered and ask me when u are going to recharge.?

At one time I was driving my car and saying that I'm in driving, still they didn't care and I got 11 persons...

Hi Due to to covid I had to relocate to my native place so I need to disconnect Hathway connection last year. I had cleared all dues and asked the person who had installed it to take router from the house. After 1 year they are again calling me to submit the router. It's really annoying. If these type of call continues then I need to lodge complaint against Hathway.

Let me know what to do. Sometime they call to initiate the...

Dear sir
I have applied for permanent termination of hathway broadband disconnection
and returned router on 8/Nov/2020.
On my complaint they have put my no. on DND and unwanted calls and sms was stopped.But again from aug-2021 against they started sms
to mobile for renewal..
All complaints given to hathway but no response.

ACCOUNT NO.: [protected]
But i still i get sms to renew
The...

From past 2 weeks I am getting only one network bar from WiFi and the internet only works in one room not in the second one and location is same for both room, before it used to work fine but now it's not working, when I complaint about this and I got the call from the executive, he asked me what is the trouble I have when I told him the issue, he straightly denied that the Internet is not gonna work in other room, and its not our problem...

Hello,
I took hathway internet long ago and I have shifted to another city. I told the customer care executives several times that I don't want to use this service anymore but everyday they call me from different numbers and ask to renew the plan. I dont know how to stop this. Please help me with this. My account number is [protected].

Thanks...

For the last ten days gtpl wifi didn't working so I booked a complaint as gtpl known as their customer services my wifi connection is not working. So I want my refund
Username :-smpatel_mh...

I'm getting calls from past 1 year to recharge Hathway account even after I say that I'm not in Bangalore that I couldn't use. Then they ask the router back but I was told my their representative while taking connection that the router will not be asked if I use it for more than 6 months.

So I asked if I could pay for the router as I'm out of city but they denied saying that router has to be returned. Meanwhile I keep getting...

Service provider not attending to our complain..Gtpl having fear of service provider not attending as well.
Dipak Mangtani
[protected]...

Service provider not attending to our complain..Gtpl is also not interested in our complain and forcing us to go and compromised to service provider...no internet since many days because of this tough of war.
Dipak Mangtani
[protected]...

Every other day or at mid night, the internet connection gets disconnected. Every time I need to register a complaint. And now also at this time 21 August 2021 09:30 PM, internet connection is disconnected. And if I call the customer care, they have only one answer to say, "Please be patient, it will get fixed within 24 hrs". But they never escalate the issue or update me what is the real issue.
I wanted to know, why this problem occurs...

I have disconnected Hathaway broadband already. I’m still getting calls to renew my plan/other offers available. Basically marketing calls. No matter how many time I explain them they call daily with another number. They are harassing me daily with their calls.
Please STOP calling...

I disconnected the broadband also informed to them still they are calling 3 times a day...

Customer id-[protected]

This is incident no[protected]B383958, 26072021W986218, 23072021B936223
I am residing @ Hyderabad and being a valid customer to Hathway since last 4months.
I was facing frequent Connection drops and internet speed issues from last 20 days
Even if i call customer care everyday and escalate the issue, no Backend/Technical team came forward to help me
i have even escalate this issue...

I raised my concern in Hathway iOS Mobile Application, to disconnect my connection as I moved to another location.

Its been almost more than a month, that I raised that concern in the Mobile app, but still, daily almost I keep getting calls from Hathway Customer for more offers or they keep saying, "Your plan has expired and recharge it as they have the best offer for the day".

Almost every time, I explained...

Please stop calling me asking for activation. I have de activated the connection and moved to another state. Every day I'm getting your call. I mean every single day. Very much irritating and devastating. Stop tHis nonsense....

I moved out of the place 6 months ago. But I get call from them daily twice harrasing me about renewal. Even if I tell them they keep calling. Please stop harrassing with phgone calls....

I had taken a hathway connection on arrival at Pune. My account number [protected]. However due to poor service, I had terminated the connection and settled all bills. Since then I receive one advertising call every week to renew my connection. I have left Pune long ago but Hathway keeps calling me from different numbers telling me about new offers and to restart the connection. Every time the same story and they tell me that next time they...

My user ID is BB[protected] and i requested for a new connection but due to coordination and desynchronization between your teams am unhappy with your service, since 5 days was waiting for solution but your executive Mr. Sandip Pal was unable to resolve my concern hence I would like to discontinue the process and requesting for refund of advance payment of Rs. 6095 which i paid on 24th Match-2021. i hope i will receive a refund soon and such...

They have been calling on daily basis for renewal of connection . I have informed them 1000 times that my connection have been terminated. Still they call me 3 to 4 times on daily basis. I want this to be stopped immediately....