HDFC Bank Complaints & Reviews

Respected madam,

I am an employee of hdfc bank in bangalore. I want to bring to your kind notice that some unscrupulous elements in the name of advertising are invading our privacy rights. All the employees are fed up of this day to day matter. Even during the office hours this has become a regular feature of some of the unwanted elements to use our premises in the name of advertising their products either consumer durables/ cine stories/ teleserials. I myself being an auditor from bureau veritas has taken the pain to bring it to your kind notice. I would appreciate if you would exercise your rights in this matter. I am bringing it to your notice as a concerned citizen of india.

Thanks & regards,

Navarun chakraborty

dear sir. i am using hdfc cradit card CARD NO.[protected] LAST 3MONTH I AM NOT PAID ANY AMOUNT I HAVE HDFC SAVING SALARY ACCOUNT S/AC. NO[protected] FOR MONTH OF OCT.09 SALARY 7769=00 HOLD I TOLD BANK PERSION I HAVE PAID MIN.3300. PL AMOUNT. BANK PERSION SAID YOUR SALARY WITHIN 15 DAYS CRADIT YOUR CARD PAYMANT . IHAVE TWO CHILDREN GO TO SCHOOL THIS MONTH A AM FACING BIG PROBLAM LAST THREE MONTH VERY BIG FAINANCIAIL PROBLAME PLS SIR I HOPE YOU GIVE RIGHT FOR MY FAVAR. ASLAM KARIM SHAIKH 022=27658183/ 32674129 MOB [protected]

Dear Concern,

As per record HDFC bank has Despatched two Cheque Books Details under neath--

Cheque Book requested date 27/10/2009:

Cheque Book has been sent to your mailing address A-207 A-2 OM APPT,SHALIMAR............ via Overnite Courier vide Airway Bill Number [protected] on 28/10/2009 and it has been delivered on 04/11/2009.


Cheque Book requested date 30/10/2009:

Cheque Book has been sent to your mailing address A-207 A-2 OM APPT,SHALIMAR............ via Overnite Courier vide Airway Bill Number [protected] on 31/10/2009 and it has been delivered on 04/11/2009.

But the same is not received BY me.

PLEASE CONFIRM THE EXACT STATUS THAT WHO HAS RECEIVED THIS OR FROM WHERE I CAN COLLECT THE SAME.

Thanks
Ujjwal Waghe
[protected]

oN 07/11/09,AT 9:30AM,A PERSON WHO INTRODUSES HIMSELF AS AN S.P. DELHI
POLICE(?) CALLED TO my sister,AND TOLD MY SISTER THAT YOUR BROTHER NAMED NIKHIL KUMAR
SRIVASTAVA.S/O:MR.P.N.P. SRIVASTAVA,HAVING ADDRESS:

so & so

HAVING HDFC CREDIT CARD NUMBER [protected]()WHICH DOESNOT BELONGS
TO ME),HAVE DUES OF ABOUT 67000.00RUPEES AND IF HE NOT SUBMITTED IT
TILL 12:30 P.M.DATED 07/11/09,WE HAVE TO MAKE AN ACTION AGAINST HIM,HE
ALSO USES UNMANNERD BEHAIVOURTO MY SISTER HE GAVE NUMBER OF MR.SUMER SINGH OF CHENNAI
COURT.WHEN I CALLED MR.SUMER,AND MR.RAJBEER,THEY PRESSURISED ME(
) TO SUBMIT THIS MUCH OF AMOUNT TILL 12:30,OTERVISE I
WILL BE IN PROBLEM.

AFTER THAT,I CALLED HDFC CUSTOMER CARE([protected]-PREETI),AND DISCUSS
MY PROBLEM,THAT MY ACTUAL CREDIT CARD NUMBER IS so & so,AND I
DOESNOT AWARE WHY I AM PRESSURISED BY YOUR BANK BEHALF,HE LOCKED MY
COMPLAIN,HAVING NUMBER-[protected],AND SAID THAT THE MATTER WILL BE
SOLVED AFTER 2 DAYS,I REQUISTED HER TO PLS. SOLVE THE MATTER AS EARLY
AS POSSIBLE,BUT SHE RAISES HER HAND.

THEN I CALLED,LEGAL DEPTT.(HDFC)(rajeev-janakpuri),THEY ALSO THREATEN
ME TO SUBMIT 50% OF THIS MUCH OF AMOUNT.BUT WHEN I SAY PLS. COMPARE
BOTH CARDS,HE FOUND THAT THE FAULTY CARD NUMBER [protected] IS ON
THE SAME NAME BUT DIFFERENT MAIL ADDRESS:

NIKHIL KUMAR
BHARTI AIRTEL LTD.,
OKHLA PHASE 3,
NEW DELHI.

I ALSO CONSULT TO HDFC BANK,CLAL-CHOWK,THEY SAYS,THAT THEY CANNOT DO
ANYTHING,THEY CAN ONLY FILE COMPLAINT,TO HADQUATERS
WHOSE ANS. WILL ONLY GET AFTER 2 DAYS.

THEN I CALLED HDFC CHENNAI,THEY TOLD THAT BOTH THE CARDS ARE ON
DIFFERENT MAILING ADDRESS.

i WANT TO KNOW HOW SUCH A BIG MISTAKE DONE BY HDFC,AND WHO WILL
RESPONSIBLE AND PAY FOR ME AND MY PARENTS MENTAL HARASMENTS.GIVE ME
ANSWER AS EARLY AS POSSIBLE,SO THAT I AM ABLE TO MOVE FORWARD TO THE
MATTER.

THANKS & REGARDS
NIKHIL KUMAR SRIVASTAVA
CARD NUM-[protected]

Sir

Sorry to inform you that i am a credit card holder of your Bank.

Still now i have not recieved the bill for credit card payment and other statement details since august .Pls inform me that how could i get statement or other bills of my cradit card of september , october and november months...pls send me copy or statement for following months to my email address [protected]@yahoo.com

Kindly note my credit card No is [protected].If you had send the bill kindly inform me dispatch details of bill to avoid any delay for giving payt.

Awaiting your immediate reply.

regards

kamlesh bhati
Credit Card No.[protected]
Mob.No-[protected]

I'm sending this mail ob behalf of Mr.Jacob Rose Frank J[protected].

We took a HL with HDFC for Rs.49 lak and

we made a part closure of Rs.2500000/- with 2% FC charges.....Now he is not in position to pay the EMI and planned to settle the entire amt by doing a joint venture with a builder and by selling his owned native place property and pledging the jewels...

When i took a foreclosure statement on 31.10.09 i was really shocked by the FC charges....the details are..

POS - Rs.2220739/-
FC amt - Rs.75524/-(where fc charges works out to more than 3%)

I went to tambaram branch and requested to accept my FC payments as per the agreement and they refused....

Request you to help me in this regard.

Regards,

J.Mohan.

.

Dear Sir,

I`ve submitted my HDFC Credit Card ([protected]), which was used & unsigned on 11th July, 2008 at HDFC Bank, Bistupur Branch, Jamshedpur. The received surrender copy of the same duly signed with stamp of HDFC Bank is with me.

On May 2009, I’ve received a Bajaj Allianz Insurance package through HDFC Credit Card, which is still retain unused & got a bill (ref. no.[protected]R0023593) of Rs. 2572.59 against it. After that I have written a complain letter to the Manager, HDFC Credit Card Section, Kolkata on 12th June 2009. But get no response till date.

Again I have received a Bill (ref.no.[protected]R0023646) of Rs. 5144.38 on 06.11.2009.

My questions are:
1. How you they claim any amount against an unsigned & unused Credit Card after one year of cancellation?
2. Why my card was not blocked/cancelled in time in spite of giving me a duly signed surrender copy?
Herewith I’m attaching the received copy of my Credit Card Surrender letter as evidence.

Thanks & regards,
Ashok Chakraborty

I AM B. RAJA RAO DOOR NO 59A-16-4/3C 2FC SANTHA SOUDHA APARTMENT RTC COLNY 3rd PATAMATA VIJAWADA -520008 AP INDIA . I HAVE TAKEN LOAN IN HDFC BANK FOR RS 1.0 LAKH. MY A/C NO 11259544 VIJAWADA MG ROAD BRANCH I AM PAYING REGULARLY. IN THE MONTH OF OCY 2009 I RECEIVED CALL FROM HDFC STATING THAT YOUR CHEQUE BOUNCED AND IF U DO NOT PAY TODAY U WILL PAID HEAVY PENALTY . THEN I PAID . IMMIDIATLY I VERIFIED FROM MY SBI BRANCH VIJAYAWADA I AM HAVING BALANCE OF RS .> 6000/. I AM NOT AT FAULT . THE HDFC COLLECTED RS 450 / AS CBC CHARGES &RS 87/ AS INTEREST. AGAINST MY INSTALMENT RS 4363/ receipt no 80041602 dt 29-10-09 . SO PLEASE KINDLY HEIP ME TO TAKE BACK MY AMOUNT. THANK YOU SIR MY SBI ACCOUNT NO [protected] GOVERNORPET VIJAYAWADA KRISHNA DIST AP

Hdfc Sales Person Mr Inderjeet ([protected]) offered me some attractive gift on personal from HDFC. When he came to receive my documents he told me that he will provide me a gift after my loan will be disbursed after that i have given my document for processing.

Now loan amount have been disbursed but he is not ready to provide any gift even he is not picking my phone.

just wanted to share this so that other customer should not cheated like me.

SIR,
I HAVE APPLIED FOR CLOSING MY DEMAT AND TRADING ACCOUNTS ALMOST ONE MONTH AGO. BUT MY ACCOUNT IS STILL ACTIVE. PLEASE CLOSE MY ACCOUNT IMMEDIATELY.

NRIPENDRA KUMAR DAS
JORHAT BRANCH
ASSAM

I have purchased resale flat and applied for home loan to HDFC Ltd. at the time of submission of papers HDFC people were talking just like home loan will be approved and disbursed due to which i was kept trust and given assurity to seller that we will get cheque of loan soon, but after taking so much time by HDFC Ltd home loan department replied that Home loan is rejected due to i am working in proprietory Firm. They should tell me fisrt when papers for home loan placed before them. i would have tried some where else. due to this process burden of paying interest to seller come on me. who will bare that ? if people is working with proprietory concern than, does it mean that they people wan't get home loan or is it mean that people working with proprietory concern should not buy flat. i am totally unsatisfied with the process of HDFC Ltd.

Dear Sir

I took a car loan from Bank of Punjab in 2004 which later on because Centurian Bank of Punjab and now it has been taken over by HDFC. I had given post dates cheques as part of the loan formalities which were being deposited by the Bank regularly to start with. We never had any follow up from the Bank. At the end of the loan term when we contacted the Bank they said I have not repaid the full amount and they have levied a hefty fine - whereas they had not deposited the cheques on time. They never followed up on the instalments not recovered too which means they were unaware of the whole thing.

I do not want to pay any fine for the same. I would like to instead ask for compensating me for their lapse and putting me in hardship by asking for a lumpsum all at once. Please advise. I had written to grievance.[protected]@hdfcbank.com regarding this but the response is not hepful.

regards

Muthu

HDFC BANK HAS CHEATED WITH ME THEY DIDNT DELIVERD ANY GOLD CARD BECAUSE I HAVE ALREADY A TITANIUM CARD AND THEY NEVER SENT ME ANY GOLD CARD 5575 AND EVEN THEY NEVER SENT ME ANY BILL BUT NOW THEY ARE SAYING YOU HAVE OUTSTANDING 91000.00 RS I HAVE SENT SO MANY MAILS TO MD MR. ADITYA PURI BUT THERE IS NO POSITIVE REPLY AND THEY PUT MY NAME IN (SIBIL) AND THEY BLOCKED MY SAVING CLASSIC ACCOUNT ALSO AND WHEN I AM CALLING TO HDFC CUST SUPP NO ONE GIVING ME POSITIVE REPLY SINCE MAY 2009 I HAVE SENT ARROUND 30 E-MAILS 10 COURIER 200 CALLS AND ARROUND 5 FAXES I HAVE ALL PROOF BUT THEY ARE NOT REPLYING ME THEY ARE SAYING THEY DELIVER CARD TO MY SISTER ASHTI AND I HAVE ALREADY PROOF TO BANK SHE IS 13 YEARS OLD HOW CAN YOU DELIVERD A CREDIT CARD TO MINOR AND SHE IS SAYING SHE DIDNT RCVD ANY CARD. BUT THEY ARE NOT REPLYING ME PLEASE TAKE AN IMMIDATE ACTION
THANKS IN ADVANCE
ADIL
[protected]

NOC for Loan No.90357310
Sub:- Wanted NOC for re-payment of Loan against Loan A/c No.[protected] Final settlement),Customer Id No.90314797
Sir,
I had emailed my complain to racreceipts @hdfcbank.com. In response, they wanted to confirm my Loan A/C no. and which I re-confirmed through email. But my problem of receiving NOC has not yet solved. On 05/08/09, a phone call was made to me by HDFC, DALHOUSIE BRANCH, KOLKATA ([protected]) and pressuring me to deposit the over due amount . I had asked, why they are asking for money ? In reply, they emailed me the statement. But verifying the statement, I have found some anomalies / facts which are as follows :-
1. They shown in the statement that 02 installments were bounced on 03/08/2007. I wanted to know on what grounds two installments were bounced. They failed to answer my question.
2. Statement shows two installments were bounced on 03/08/2007 but installment end date was 05/07/2007 (as per statement), here lies the question, if installments were bounced – why communication was not made immediately?
3. What are they doing for last 2 years? Is they are waiting for huge amount of over due charges ?
4. They shown ( in list of PDC’s bounced) that 02 cheques were bounced on State Bank Of India, Suri Branch (West Bengal) . I have communicated the bounce message to the Bank authority and I found there were no reason for bouncing cheques on my Savings Bank A/c bearing No.[protected]. I thought the cheques were not produced for payment in due time ,if it were bounced.
5. Earlier on 30/12/08, when I came to know through your agent named Hiranmoy Chatterje ( Mobile No-[protected]/[protected]) of S.K.Associates, Suri, Birbhum), I have repaid 2 installments Rs. (1575/- x 2=) Rs.3150/- in cash to your agent vide Receipt No. 13929727 dated 31/12/08 without delay believing NOC will be sent to me within 15 days (i.e.15/01/2009)as he promised .The Money receipt clearly indicates that, the amount Rs. 3150/- is taken for settlement. So there is no negligence from my end.
6. It is worth mentioning that, statement clearly shows – payment received against Cheque no. 00240295 and[protected]Installment no. 17 & 18) on 05/06/2007 & 05/07/07 respectively. On the contrary, the same two cheques were bounced once again on 03/08/2007- how did it happen?
It is a simple theory, if a person loaned Rs.26000/- and deposited Rs.24000/-there should be no problem to submit the rest amount and save his property amounting of Rs.50,000/-.
According to the statement (send by HDFC Bank) , my 18 cheques were already encashed and no installment can be due, so there should be no problem to send my NOC from your end. It is also stated that , refund Rs.3150/-which I deposited on 31/12/2008 is lying with you as an excess amount (according to the HDFC Bank statement).
In the mean time , HDFC , Kolkata Branch communicated me through telephone and said me to deposit an amount of Rs.897.94. on 02/11/09 and send a legal notice (CHAKRAVORTY & CO.)and instructed me to paid Rs.2271.84 within 05 days of the receipt of this letter.
Sorry to mention but compelled to say that behaviour of employee or collecting agent of HDFC Bank is very poor. They even not thinking twice to use abusing language. I am an West Bengal Govt. Employee . Being a respectable person I am really felt harrassed , deprived and insulted for such irritating behaviour of HDFC Bank and their staff.
Hope your good will, will help me to receive my long waited NOC as well as my excess amount at the earliest from your end. In this regard your response is expected within 09/11/2009,Otherwise I will compell to take other procedure as law permits.
(* IT IS WORTH MENTIONING THAT I HAD FINANCED FROM CENTURIAN BANK, DURGAPUR BRANCH, WEST BENGAL)


Yours faithfully,
SANJOY PAUL
(Loan A/c No.[protected]
Subhas Pally,
Near Hanuman Temple,
Post-Suri, Dist- Birbhum, Pin 731101.
Mobile No. [protected]
Email ID:[protected]@rediffmail.com

Dear Courier Team
Hereby i enclosed the Polcy no and P.O.D No.still the cutomer not received the policy bond so kindly do the needful

For your information
Express Deliveries

P.O.D no 30493064 to madurai on 29/09/09
AWB 30248957 on 08/10/09
AWB 30248958 on 08/10/09
AWB 30248954 on 08/10/09

Warm Regards
Suba Poornima D
Theni
[protected]

Dear Sir

Of late I was contacted by HDFC Bank for application of Platinum Plus card telling me that I was eligble for it and a FREE TRAVELLING BAG was being offiered as a gift with every card. This was through telecalling. I even asked them when they would deliver the travelling bag and they promised that the same would come along with the card.

Subseuqently, the bank followed up rigourously and sent me a representative to fill in he application saying that the card wouid be delivered in 3 weeks. Later there were confirmation calls and the card was delivered through Blue dart courier. When I enquired with the call centre they informed me that there was no such offer of the travelling bag with the card and hence the same was not delivered. They do not have any recording of the sales call either for proof.

My complaint no is [protected]. They are not reverting to the complaint. This is pure deceit and waste of customer time and affects the credibilitty of the bank. They must compensate for this waste of time and false promises . May we inform all custormers present or prospective to beware of such calls from HDFC Bank and not entertain them.

i nayanika chakraborty had participated in hdfc bank meritus scholarship-2009 and had qualified till the written round test.although the company had stated in black and white that the results of the written test round would be declared by the september of 2009 ther is still no response from their side.

SUB : Regarding Falsification Of Rate Of Interest for my Personal Loan by HDFC representative (PL NO : XXXXXX13)

One of the HDFC representatives named Gauthami (used to call from this number[protected] promised the rate of interest of 14.5 % for my pre approved personal loan and she collected the documents from my office (IBM India Private Limited, EGL, D Block) with the help of another collection agent guy.

Later I came to know that the loan amount credited at the rate 15.5 % which I do not wanted from HDFC.

In every calls I clearly mentioned that I DONT WANT LOAN IF THE RATE OF INTEREST IS GREATER THAN 14 BECAUSE AXIS BANK OFFERED ME FOR 14 % as I am an IBM employee. She told " First you give all the documents and we will approve for 14 percent" Hence I gave all documents.

I am a savings MAX account holder maintaining a strict balance of 25K (A/C No: XXXXXX0005366) for the past one year. Hence never expected such kind of cheating from HDFC.

I need a resolution for this problem. I went to Indiranagar CMH road Personal loan section, They gave another Nagendra Prasad's Number, Nobody knows who initiated this loan or who collected this documents for loan approval, I wonder... :-( such a bad service and never expected from HDFC to a sincere customer.

I called[protected] and no one is willing to help me.

To
Customer support,
HDFC Bank



Dear Sir,

I have submitted the application form for opening Salary account with your Chembur Branch (Central Avenue Road) , Mumbai-400071 on 09/10/2009 along with necessary documents. .FORM NO. ZSB[protected]. Regret to say that till today I have not received any response from your end.

Please look into the matter and let me have your comment at the earliest.

Thanking you,

Laxman J Solanki
[protected]

Last 20 days i am trying to get my forgotton password back...for trading account .
No one is ready to tell exactly where my courier is..neither HDFC Bank nor HDFC Sec ..

There is a big flaw in this site where customer cannot retrieve its password online.

The process of retrieving right now is very poor .