HDFC Bank Complaints & Reviews

Dear Mr. Puri,

This is my humbal request you to kindly look personally in to the matter and arrange to provide solution as early as possible. Because mother is in oldage home and i think need not to say that why a widow old lady who has a young married son and still she need to stay at oldage home. I request for your practical approach. We are following this matter since last six months.

I also would like to know when HDFC Bank says " We understand your world" which world HDFC Bank people can understand??? if they are not able to understand a widow lady's anguish who is in oldage home.

I understand you have a boundry and you need to work in boundry only but...

When the Bank like HDFC opens an SB account of old people, why the officer or branch manager not taking interest to ask the person whom he want to nominate in his account. This is only because of the sales target and account opening target given to employee by the bank. The old people in emotion and due to his nature keeps trust on the bank employee and bank employee taking short term benefit out of it.

Mr. Puri, I request you to put yourself in place of the old lady staying in oldage home.. I know you don't have time but since you wins lots of awards and prizes of the best bank and all but i think when you able to receive one blessing of old widow lady who stays in oldage home, i think that would be your biggest award. I know you are all professional people and not going on emotion but with business everybody needs to understand the social and moral ethical responsibilities insted of saying "WE UNDERSTAND YOUR WORLD"

The old lady need to pay monthly oldage home charges and other medical expenses also. She is not able to go and ask her son to sign the forms and to help her. If her son is helping her than she would not come to you.

I am following this matter since more than six months and getting reiterate answer only.

Mr. Puri, I hope you understand the matter and she will get her amount soon.

Regards,
Mukesh
[protected]

I am a senior citizen.The HDFC bank has been promissing to give .5 % extra interest on fixed deposits by senior citizen.I had booked two fixed deposits nos [protected] in January 2009and [protected] in march 2009. The prevailing interest rate was 9.5%and 8.5% respectively for people other than senior citizen. The bank gave me the above mentioned rates of interest and not addional .5% which they profess to pay to the senior citizen. I represented about this. the bank authorities verbally communicated to me that they will provide the additional interest .But even though months have passed the bank has not given me the addional interest.
This amounts to defficiency in service,mislesding propganda,haraaqsment and unfair practice for which the bank is liable to be prosecuted under the law.
I request immediate action in the matter.

Dear Tea,

As i resigned long back on mar 2005, working as insurance CO-EX with hdfc bank patiala,
i had got my pf , but till date i didnt get any experience certificate and relieving letter from the bank

Request you to provide the same,
and already mail at [protected]@hdfcbank.com, but till time no rever.

EMP id 42582
regards,

Gaurav

[protected]

Dear Sir,
I am in receipt of your letter dated 9th September’2009 along with document which you claim are details of transaction made by me.

As I already mentioned in my letter that I rented the car for 2days for an amount of Rs. 265/-(euro). They made me sign this document of Rs. 800/- odd (euro) saying that Rs. 500/-(euro) was just security deposit and will only be charged incase of loss of car or accident. This is actually not a payment slip but just “RENTAL AGREEMENT” as clearly mentioned on the right hand corner of the document and is no way an amount payable by me.

The car was safely return on the required date & time i.e 9th June’2008. The document which you have send clearly indicates that there is no damage whatsoever and its states “half inch minor scratch” on the bumper which was already there when we rented the car we did not think it was of any relevance so we overlooked it and we clearly told the person that this is not our doing across the world you will rarely come across a vehicle on road which does not have a hyaline ½ inch scratch or scrap you can say. Your third document of Rs. 500/- (euro) bears no signature of mine but says RECEIPT PAYMENT this is totally incorrect on your part to issue such a huge amount without prior approval. All credit card companies before making huge payment to parties call their customers for their confirmation which was not done by your bank.

As soon as I had received your bill dated 17.06.2008. I immediately wrote to you on 26.07.2008 that Rs. 500/-(euro) (i.e. Rs.33,380/-) payment has not been incurred by me I cleared the rest of the amount by a cheque of amount of Rs. 23,573/- vide cheque no 148332 of H.D.F.C. Bank on your officers request that the amount of Rs. 33,380/- and the late fee, finance charges would be reverted. The officer’s name was ANU at your sayajigunj, Baroda branch after that I have repeatedly been calling your authority and corresponding and also told you to stop the above payment.

Moreover not only have you charged the amount of Rs. 33,380/- wrongly you have continuously charged late fee, Interest, Finance charge etc forcefully. You have also put hold on my Saving Bank account no [protected] illegally and transferred Rs. 45,935.37 in to your account without my approval. You sent me a letter dated 06.02.2009 saying I could talk to your officer Mr. Achal Trivedi for any disputes but as expected by all your bank official he refused to communicate in this matter and would not received my phone there on.

After transferring this huge amount forcefully which was not payable by me you continued to add late fees, finance charge etc. etc. which you are still doing as on date which is absolutely illegal and not accepted if this is not stopped right away I would be compelled to take serious action in this matter.

HELLO,
I ,Ashok Kumar Jain, having saving account in HDFC Bank had taken a loan fron 3 - 1/2 yr back. Since then i am paying my installments on regular basis. But in March 2009 due to need of funds by bank, they had deducted installments twice in my account. I am requesting them to refund the borrowed amount ( rs 5000) but they even refused to reply in appropriate manner.

Now I m going to consumer court as well as to rbi for the resolution of the query.

hi. sir/madam
my self Sachin Madan . i was the employee of your company . i was working as Sales Executive in your company . and my employee code was.S29281. i have joined that compay 30sep 2008 . and i have resinged 17th Sep 2009. i lossed my all salary slip . i couldnt Received my PF . so this is my deeply request to you all please send me the Salary slip. either you can forword in my e-mail Id [protected]@yahoo.com
thanking you with warm regard.


Sachin Madan

I would like to inform you that I have cancelled my Car Loan Account No.[protected] due to personal reasons.

The same information was discussed with your office bearers and we accepted mutually that the Loan account will be cancelled and I accepted to pay the cancellation charges.

However, I was surprised to notice today, the ECS was not de activated and there was Dr. charges to my account, which is not unacceptable as I have already cancelled my car loan account well in advance to due date, this is going to affect my Credit ratings, which is very important for my Financial credibility and unacceptable ignorance from your personal.

I am not going to take any further action on the negligence from your official, provided this is sorted out at the earliest with no further damages to my account.

Please ensure this is sorted as soon as possible in best of our interests.

Yours truly,
Karthik

Dear Sir,

Iam selvakumar, had opened savings account in 2002 at chennai nungambakkam branch.
i regularly use this account for all my transactions till 2007.since my current employer gave me salary account in hdfc bank,my transaction was little restricted.now i dont know how much i have in my account.i partially remember my a/c no,which starts with 3002.......for your reference i can give my debit card number [protected] valid from 06/07 to 06/16.kindly mail me my account number.

kindly look into this and take necessary step.

thanking you for your kind help.


Yours truly,

Selvakumar

Dear Sir,

I withdrew an amount of Rs.12,200 from Corporation Bank using my HDFC debit card. But the transaction was declined. Then I got an alert in my mobile that Rs12,200 has been withdrawn. So I checked with the HDFC Customer Care and they explained that I will get the money back in 15 working days. I have to borrow money now from people in order to survive this month because that amount is a major part of my salary. The transaction Id is EAW-[protected] - COCHIN dated 3rd Oct 2009.
Would be really grateful it if you could help resolving this issue for me
Looking forward to your reply

Thanks and Regards
Sruthi

Dear Sir /Madam

My account wase transfer From HDFC Branch Vikhroli to Ambernath Branch. I received new Account Nos [protected] . My all Balance was Transfer to my new account but my atm card wase not linked to my new account . when i make complaint at ambernath branch they give me new form for apply a new atm card. I fill the form for get new atm card but yet i not received atm card.

My account is a salary account so i want to know why i should pay for new atm card because the transfer account form wase fulfill by hdfc person it wase his mistake that he don,t linked my atm card to my new account. now hdfc bank wants that i pay 110 rs for get a new atm card . i wase rady for pay but yet i am wating for my new card.

an earliest matter in the above matter will be highly appreciated

regards
Dilip Singh
customer ID: 32221711

Dear Sir,
I had Applied 600 Shares of Hdfc bank on15/03/1995 ,
Application No. is 6316967 in tha name of Ravinder Kumar. The cheque was drawn on Canara Bank
The cheque no was 275541.
I have not received these shares Till Date.
Please send me the duplicate certificates

Thanks and Regards
M[protected]

Dear Sir

Enclosed please find the chain of mails. I have been following up with the HDFC bank but they did not respond to my mails.
Later on I wrote up to the head office but the reply was not satisfactory.

Due to the unavailability of CCTV in one of the HDFC bank ATM, I have lost 10,000 Rs. To best of my knowledge the security of the ATM was inside the room while I was making my transaction.

The card was left by me inside the ATM machine and the security had withdrawn 10,000 Rs from my account. HDFC immediately has put up a CCTV after this incidence.

After this incidence the security was not traceable and the bank claims that they have already taken up an action by installing the CCTV.

Request you to please suggest how to recover my lost amount.

Regards
Jagdeep Singh


________________________________________________________________________________...⇄
From: Grievance Redressal <Grievance.[protected]@hdfcbank.com>
To: "jagdeep.[protected]@cummins.com" <jagdeep.[protected]@cummins.com>
Date: 09/23/2009 09:40 AM
Subject: RE:'HBL=[protected]' Fw: Mishap happened at Red carpet ATM (In & out ATM near cummins roundabout)



Dear Mr. Singh,

We regret the inconvenience caused to you.

CCTV is not available at Red carpet ATM and thus, we regret our inability to provide the CCTV clippings on that particular date.

The branch has asked the concerned department for installation of CCTV in Red carpet ATM.

For further clarification, we request you to visit the branch.


Warm Regards,
Hemant Mane
Grievance Redressal Cell
HDFC Bank Ltd

From: Jagdeep Singh/JV/Cummins
To: Grievance Redressal <Grievance.[protected]@hdfcbank.com>
Date: 09/22/2009 09:04 AM
Subject: RE:'HBL=[protected]' Fw: Mishap happened at Red carpet ATM (In & out ATM near cummins roundabout)



Dear Sir

I had got a call from Mr.Satpal Singh from the Telco branch office. He has assured that the Closed circuit camera is in place from last week and now any such issue will be traced easily in future.

I suppose it is mandatory for an ATM to have closed circuit camera. Due to the negligence of HDFC bank, I had to suffer.
The Security guard will never accept of withdrawing the money, unless we have evidence against him.

I am still not satisfied with the approach of HDFC bank.

Regards
Jagdeep Singh
Mob:[protected]
jagdeep.[protected]@cummins.com
________________________________________________________________________________...⇄

Dear Madam/ Sir

This has nothing to do with the pin privacy.

If you see the details the transaction of Rs 6,000 and 10,000 was made within a span of 3 minutes.
Actually after doing my first transaction of 6000 I left my card in the machine.
Person next to me or the security did the 2nd transaction. The Atm machine must have asked the person next to me, whether he wants to continue the transaction, by selecting yes he had withdrawn the amount from ATM.

I am sure the culprit would have been caught if the closed circuit camera would have been there.
To my gut feel the security standing in the ATM has done this, because there was no one behind me and the security was standing inside the ATM while I did the transaction.


Regards
Jagdeep Singh
Mob:[protected]
jagdeep.[protected]@cummins.com


From: Grievance Redressal <Grievance.[protected]@hdfcbank.com>
To: "jagdeep.[protected]@cummins.com" <jagdeep.[protected]@cummins.com>
Date: 09/11/2009 04:30 PM
Subject: RE:'HBL=[protected]' Fw: Mishap happened at Red carpet ATM (In & out ATM near cummins roundabout)



Dear Mr. Singh,

We regret the inconvenience caused to you.

This is with reference to your e-mail dated September 10, 2009 regarding ATM transaction.

We are in receipt of your complaint with regard to the transactions made through your Debit Card number ending with ***999 linked your account number ending with ***344. We take this opportunity to share with you the details of this case.

The debit entry of Rs. 10000 dated June 13, 2009 in your savings account, which shows withdrawals, have been made using the debit card at the ATM. The usage of the debit card is incumbent on the PIN number, which is essential for operating the card. The said PIN is privy only to the customer and except the customer nobody else can access the Debit Card and withdraw funds without the knowledge of the customer. Further, the said PIN needs to be kept discreetly by the customer without the same being shared with any person or persons as it may result in the Debit Card being misused. The misuse of the Debit Card in ATMs cannot happen without a possible compromise of PIN number.

Based on above information provided, the bank will not be able to bear the liability for the disputed transactions. We are however ready to offer our support by providing details of transactions, date, time, locations and all such data that could be useful for any investigation/ natural progression of the case.


Warm Regards,
Hemant Mane
Grievance Redressal Cell
HDFC Bank Ltd


______________________________________________________________________
From: Jagdeep Singh/JV/Cummins
To: Grievance.[protected]@hdfcbank.com
Date: 09/10/2009 05:23 PM
Subject: Fw: Mishap happened at Red carpet ATM (In & out ATM near cummins round about)


Dear Madam/Sir

I have been following up with Telco HDFC branch for the below issue, but they have been unable to help me out. They assured that they will enquire the case from the security but could not do till date.
I am sure if the circuit camera would have been there we would have definitely caught the culprit.

I am really disappointed with the services and response from HDFC bank.

Looking forward for some immediate response and action to get the lost money back.

Regards
Jagdeep Singh
Manager
TATA Cummins



----- Forwarded by Jagdeep Singh/JV/Cummins on 09/10/2009 05:13 PM -----
From: Satpal.[protected]@hdfcbank.com
To: Pratibha.[protected]@hdfcbank.com, retail.[protected]@hdfcbank.com, Shobhana.[protected]@hdfcbank.com
Cc: jagdeep.[protected]@cummins.com, Akhilesh.[protected]@hdfcbank.com, Suman.[protected]@hdfcbank.com, Prem.[protected]@hdfcbank.com
Date: 07/02/2009 06:59 PM
Subject: Fw: Mishap happened at Red carpet ATM (In & out ATM near cummins round about)





Dear Shilpi

Please Revert.

Thanks & Regards
Satpal Singh
Hdfc Bank Ltd
Telco , Jamshedpur

East India >>> Lead India
----- Forwarded by Satpal Singhh/Retail/Telco-Jamshedpur/HBL on 07/02/2009
06:57 PM -----

Satpal
Singhh/Retail/Tel
co-Jamshedpur/HBL To
Pratibha
06/29/2009 11:43 Tomar/Retail/Jamshedpur/[protected]@HDFCBAN
AM K,
Retail-Jamshedpur/Retail/Jamshedpur
/[protected]@HDFCBANK, Shobhana
Rao/Retail/Jamshedpur/HBL
cc
jagdeep.[protected]@cummins.com, Akhilesh
Tiwary/Retail/Telco-Jamshedpur/[protected]@
HDFCBANK, Suman
Sadhu/Retail/Jamshedpur/HBL, Prem
Sagar/Retail/Jamshedpur/[protected]@HDFCBAN
K
Subject
Fw: Mishap happened at Red carpet
ATM (In & out ATM near cummins
round about)









Dear Shilpi

Please provide the Previous & next two Transaction detail for customer as
per JP.

The ATM ID is S1ANJM1 (Telco Red Carpet).

Thanks & Regards
Satpal Singh
Hdfc Bank Ltd
Telco , Jamshedpur

East India >>> Lead India
----- Forwarded by Satpal Singhh/Retail/Telco-Jamshedpur/HBL on 06/29/2009
11:05 AM -----

jagdeep.[protected]@cum
mins.com
To
06/28/2009 08:23 satpal.[protected]@hdfcbank.com,
AM satpal.[protected]@hdfcbank.com
cc
akhilesh.[protected]@hdfcbank.com
Subject
Mishap happened at Black carpet ATM
(In & out ATM near cummins round
about)
From: Jagdeep Singh/JV/Cummins
To: satpal.[protected]@hdfcbank.com, satpal.[protected]@hdfcbank.com
Cc: akhilesh.[protected]@hdfcbank.com
Date: 06/28/2009 08:23 AM
Subject: Mishap happened at Black carpet ATM (In & out ATM near cummins round about)


Dear Sir

This is to inform you on 13th June'09 I had withdrawn an amount of Rs 6000 from the black carpet ATM, by mistake I had left my card in the machine. Latter on 17th night I discovered that the card was not with me.

Next day morning I got my card blocked but to my surprise there was already a transaction of Rs 10,000 done on 13th of June from the same ATM. It might had happened that I left my card in without completing the transaction, and someone had withdrawn the amount just as i left from the ATM.

There after I had also tried to trace the security guard who was there in that day's shift but came to know that he was on leave for 3 to 4 days.

I request you to please help me out to investigate on the same and to catch hold of the culprit.

My account details:
Ac no. [protected].

Regards
Jagdeep Singh
Mob:[protected]
jagdeep.[protected]@cummins.com

sir,

i owe payment against my credit card usage of the hdfc bank credit card, from past 2 weeks iam being harassed on the phone by the recovery agent, use of foul langauge and threats of physical harm is common in these call.

I had expressed by inability to repay immediately and requested for some time to be given, the agent kishore intially agreed then called back couple of days later to say that i must repay the full amount immediately.

i spoke to the manager Rajan of the recovery firm and complained in detail the harassement iam going thru, also made the same request to give me some time for repayment. the manager expressed regret for the harassment,promised that the agents wont repeat the same and also agreed to give some reasonable amount of time, but today i have come to know that the agents have appraoched my old mother at residence and have repeated the same behaviour. Mr Rajan has warns me now that if i dont repay immediately he and his agents will intimidiate,harass,insult and use any which way to recover the dues from mother.

the numbers are [protected] [protected] [protected] and they operate from the office situated on old airport road bangalore

Respected Sir,

I Yogesh A Soni . i was working in your HDFC Bank Anand Branch As a Contract Sales Executive
From 24/09/2007 to 30/06/2009 and My Employee Code Is CS12748. i have not receive my full and final settalment than i have not received my month of May and June incentive and Jun' s salary. and i also complain my
Sales manager Name is Gaurava Patel ( Anand ), than he also completed his process but HO not helps us
so please do this early till to two days ( Solve My Problem )
When U complete this process Call me On My Mobile
mob. No. [protected]

I have taken insurance policy with HDFC Standard Life and my policy number is 11120357. I have given instruction of auto debit of primium to my Bank account at HDFC Bank. The primium was due on 18.09.09. I had a similar problem with this office for my primium due on 18.06.09, when the company had debited the amount to my account when the primium was already paid. This is the second time such case of negligence is happening and is putting me in difficult situation. The experience is frustrating. Please revert what action the company will take to debit the amount immediately from my account and also avoid such situation in future.

Dear Care takers,

I am Suryakant, got your miracle credit card in 2008 but till then i never recieved any statements. However, sometimes we had comversation with ur team people for depositing the bills. But i never recieved any monthly statements through mail nor through post.

Therefore, i request you to send me the monthly statements in my mail especially statements for last four months. Also update me about ur latest plan if available. My mail is [protected]@gmail.com.
Mobile: [protected]

Respected Sir,


I janki and was working with HBL Global Pvt. Ltd.Janakpuri New Delhi from 24th Sep 07 to 31st March 08.I have submitted my P.F. from in month of August 08 my employee ID was J04259 & my P.F. Account No.90548.


Thanks & Regards
Janki
New Derlhi-46

Hi Guys,

I'm a frustrated HDFC Bank customer, Here I came to know meaning of word "Frustration". I have an savings a/c with HDFC a/c for many years and had two ECS set by ICICI Bank for my Home Loan and Personal Loan. I can imagine how the banks working in India.... See how my story goes.

1. I closed my Home Loan to with ICICI Bank, upon closure of my Home Loan ICICI Bank advice me to stop ECS for my HOME LOAN from HDFC Bank. I was surprised that I can't stop my ECS by phone or net banking....(Wakeup guys... world is to ahead). For that I have to submit written form to HDFC Bank and that to I have to visit my base branch for submitting the application, can you believe that. Ok fine I did that, I submitted from to HDFC BANK for cancelation of ECS to my ICICI Home Loan, which again took 10 working days(another e-world example).... but when I was unaware it will make my life hell.

2. After a month, I started getting calls from ICICI Bank for my Personal Loan EMI's. This stupid HDFC Bank bankers stopped my Personal Loan EMI's along with my Home Loan ECS, well done guys. Now, as human being I 1st contacted ICICI Bank to know the reason for ECS rejection, the bank confirmed it was STOP PAYMENT by HDFC. Ok fine, I call HDFC customer support*** (I shouldn’t use this name) for knowing the reason. 1st they asked me call my base(home) branch for my all ECS queries, then I kept calling Home Branch, they just don't know how banking sector works. Many times answer was HDFC has not STOPED PAYMENT, I need to contact ICICI BANK for clarification. As stupid hope, I did that for them, but here the problem is with HDFC. Ok finally one executive from base branch excepted that it has been stopped by HDFC, now he asked me call customer care to get in touch with ECS department who sets/cancels ECS. Called customer care, rubbish service I ever had, they are not enough educated on their products, answer was there is no such ECS department in HDFC(is what I understood a joke). Then my call got transferred to Loan department in HDFC, here I found the person with some brain and understood the problem, he transferred my call to HDFC Complaint department to register my complaint against home branch. Funny thing is there is on to answer my call. I kept on calling and no response....

Now finally, could you imagine that I'm calling from UK for all these stupid mess-ups done by HDFC.

Cheers,
Abhijit
Know your banker before you make relation with them! Else be prepare to fight like me.

I Rajeev Kumar Sharma posses employee code no 58315 (used car loan -CAR 'N'CASH) in sector 8 main branch under ANIL CHOUDHRY(SM) want to clerify about my PF status. My joining date mention on my contract letter is 10.3.2008 and resigining date written on my resingnation letter is 14.09.08 which i submitted to anil choudhry.

After that i have applied for my PF as told by anil choudhry but not got it yet.
please do needful as soon as possible. I shall be thankful to u for this.

Hello sir,
I hold a HDFC Credit card . i have made a settlement of Rs 25000. At the time of settlement they issued a settlement letter and they said i will be receiving the NOC letter and No dues letter. But until not i havnt received any thing. The amount has been cleared and refleted in Statment also. Today i spoke to the customer service . they said they dont have the details of the payment. How come they dont have the details...