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HDFC Bank Complaints & Reviews

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Updated: Jun 7, 2026
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Y
yaseen khan
Oct 21, 2009
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Hello,

This is Yaseen khan an account holder of HDFC Bank, Bangalore.
My A/c No. is [protected]
My HDFC complaint No. is CO8200015/R-157-HBCR-7WVJZY/09

My complaint is:
I deposited a cheque of Rs.4277 on 12th oct 2009 at HDFC Banashankri branch.
before depositing the cheque at the said branch I inquired at the Branch regarding the status of my account.
The lady at the help desk said" Its still a salary account & yet active can go for depositing the cheque"
But when i checked on 16th oct 2009, i came to know only Rs.3450 has been deposited to my account & remaining Rs. 827 has been deducted for not maintaing minimum balance( infact salary a/c are zero balance a/c )
My question:
If this was the case the bank should have intimated me before depositing the cheque & they would have told its converted to saving bank a/c prior to depositing of cheque.
So, when i raised this complaint either to "return my cheque or add the deducted amount Rs.827 to my account".
AFTER 5 DAYS some from HDFC Bank called for this from number [protected]
Her name was Sreeba
First of all she dint have manners to talk to customer & without listening to me she hung up call saying, "neither amount will be added or the cheque would be returned", stating a mail was sent for conversion of a/c( which i never recieved )
Well when asked, if in case the conversion of salary a/c to saving account why dint the lady tell me when i approached bank for depositing the as said earlier, she dint reply & hung up the call without genuine reason.

Its a humble request to take careof this issue & take action against the Sreeba ( lady who called for resolution ),

Thanks & regards,
Yaseen khan
Cell No. [protected]
Aug 14, 2020
Complaint marked as Resolved 
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    SUJITHKUMAR
    from Vuyyuru, Andhra Pradesh
    Oct 21, 2009
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    sir, this is sujith... i had taken my uncle hdfc card for online payment of gate 2010 application.. i entered the card number and expiry date and 3 digit pin beside signature.. and asked me to click on pay.. and after it asked me to enter password... by mistake i entered wrong password for 3 times.. the pin was blocked... what should i do to unblock it... did the money was detected from the account.... please let me know soon sir... plz plzzzzz
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      DILIP LALCHAND JAIN
      from Mumbai, Maharashtra
      Oct 21, 2009
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      I HAD PAID ALL THE PAYMENTS FOR ALL MY PURCHASES MADE BY ME & EVEN THOUGH THE BANK HAD LEVIED THE LATE PAYMENT CHARGES THREE YEARS BACK. FOR WHICH I HAD TALKED WITH CUSTOMER CARE EXECUTIVES SO MANY TIMES & THEY PROMISED TO REVERSE THE SAME IN THE NEXT BILL. I HAVE ALSO WRITTEN COMMUNICATION WITH HDFC BANK HEAD OFFICE. BUT TILL TODAY THEY HAD NOT REVERSED THE LATE PAYMENT CHARGES, IN ADDITION TO EVERY MONTH IT ISINCREASED MORE THAN 10000/- ABOVE. ONLY LATE PAYMENT CHARGES.

      AFTER DOING SO MANY THINGS NOW THE RECOVERY PEOPLE FROM BANK GIVING THREAT CALLS & TALKING NON SENSE ON THE TELEPHONES. THE THREAT CALLS ARE COMING FROM THESE NUMBERS.

      39257005
      39257120
      39257005

      PL. DO THE NEEDFUL
      REGARDS

      DILIP JAIN
      Aug 14, 2020
      Complaint marked as Resolved 
      Dated: 03.10.2010

      To

      Indian consumer Complaint forum

      Sub: Complaint Against HDFC Bank Credit Card Nuisance

      Reference : HDFC BANK CREDIT CARD NO: [protected].


      Dear Sir,


      I regret to inform you and for your kind notice that I was holding and HDFC Bank Credit Card vide no: [protected]. In that card, my credit limit was Rs.2, 38, 000/- and after that Bank has revised and reduced the Credit Limit from Rs.2, 38, 000/- to Rs.1, 77, 000/-. I have used my Credit Limit and I have already paid Rs.2, 77, 371/- against my Card as per their statement dated 17.03.2010. I had no outstanding against my Card. Only some Interest Charges were Lying in my Card.

      On that basis, I have requested to Bank to settle and convert my some Interest dues amount sympathetically in to fresh simple EMI after reversing all the Late fees, Extra Interest Charges and the unnecessary fees charged by the Bank Intentionally. Due to my tremendous financial problem, I was not in position to submit my children’s school fees and house rent also which already I had discussed this matter frequently to their customer care executive over phone & at least 14 to 15th times and sent 14th to 15th frequent reminder letters also.

      If you see the Receipts & Payments A/c of my Card, from beginning to end then you can easily observe that, I have made already over and excess payment against my used amount through card. If you see my accounts I have already paid the excess amount which the money I have used through Card. If the bank waive my unjustified Interest and Late fees, then nothing outstanding will be pending against my card. Which amount I have used against my Credit Card, Out of that, I have made excess payment against my used amount.

      Being a preferred customer for long time, I have changed my address, phone no etc honestly. As a result of which, their Recovery agency/goons have started to hassle me mentally and also my wife, not only that, they also used abusive and very rough language over phone and came to my office and insulted me in the front of everybody with very abusive and slang language and told me to make the payment immediately, otherwise they will attack me and my family with their team and told me that, they will thrash me in the front of my society and also told me that they will abolish me from my job. I am a very simple Private Company’s employee and simple middle class family. That incident happened for last 5 to 6 months. After completion of their mental and physical harassments, HDFC Bank has sent the Legal court notice to my address. I am a very simple and middle class family member and a very simple employee of a private company. Bank continuously pressurized me to take the credit card.

      Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank .Please tell me, Is it a Reputed Bank ???

      My Credit Limit was Rs.1, 77, 000/- and I have paid Rs.2, 77, 371/-. If my intention was bad then, why I will make the payment for Rs.2, 77, 371/-. Their Intention is how to raise the Interest amount and late fees unnecessary and pressurize to customer mentally. Trying to claim huge amount intentionally from customer, that is the practice of HDFC bank . Is it a Reputed Bank ???

      Due the tremendous mental harassment to me and my family, My wife is not well and she also feels very insecurity. Please help me and my family from HDFC Bank’s Credit Card nuisance.

      Thanks with Regards,

      Manas Ray Chaudhury
      Bhopal.

      NB: Threatening Calls came from Phone no:[protected]. Mr. Manjit, Mr. Hitesh, and one Lady (Not told her name)

      [protected]Mr. Sunil, Mr. Dubey [protected])

      NB: In spite of repeated request, the HDFC Credit Card Division were not Co-operating with me. Their actual Intention is bad and how to harass the customer mentally and physically in public place.
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        S
        Sukhdeep Singh
        from Kapurthala, Punjab
        Oct 21, 2009
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        Dear Sir,
        My name is Sukhdeep Singh.I joined the Hdfc Bank on[protected] as CSE at Samrala branch and my employee code is CS22442. I've resigned from the bank on[protected].
        My quiry is that I've not recieved my last month salary and full and final. I also have not recieved my releaving letter. I've asked about these From my SM Vishal Sblok many times.
        Kindly ckeck it and release my balanced salary, full and final and releaving letter.
        Yours Truly,
        Sukhdeep Singh,
        CS22442,
        Ph.[protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Sir,
        My name is jinu c baby.I joined the Hdfc Bank on[protected] as CSE in savings account section at Thrisur palace road branch (kerala) and my employee code is CJ02329. I've resigned from the bank on[protected].
        My quiry is that I've not recieved my last month salary and full and final. I also have not recieved my releaving letter. I've asked about these From my AQUISITION MANAGER RAJESH KUTTAPAN many times.
        Kindly ckeck it and release my balanced salary, full and finalsettlement and releaving letter.
        Yours Truly,
        Jinu c baby,
        CJ02329
        Ph.[protected]
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          S
          Subhadra Sarkar
          Oct 20, 2009
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          This is a complaint against misbehaviour and use of abusive language by one of HDFC bank person after making a call offering credit card / insurance deals.

          When I politely rejected the offer the bank person started using abusive language on phone. This is a serious case of misbehaviour against a bank customer specially female customer.

          Person's name: Akaash
          Phone number: [protected]
          Bank: HDFC Indiranagar Branch, Bangalore

          When I immediately called bank customer care and reported the issue and asked for some bank authority phone number to whom I could raise the complaint ....they didnot provide any number.

          I want to escalate this issue to the appropriate authority so that action is taken against the bank person involved here.

          I hope as a reputed bank ylike HDFC is going to respect the customer and such bank employees using abusive language for no reason would be appropriately punished.

          Thanks,
          Subhadra Sarkar
          Aug 14, 2020
          Complaint marked as Resolved 
          I also got abusive langauge from HDFC Agent for Card No.[protected].

          Complaints are genuine

          KK Singh
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            S
            Sachin Chauhan
            from Delhi, Delhi
            Oct 20, 2009
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            Dear Sir,
            I Have Deposited a ICICI Bank A/c payee cheque at HDFC ATM Center Nehru Place, New Delhi of dated 14/10/2009 within an HDFC deposite Envelope . But still not credit my account. when i check account balance it showing clearing of 16/10/2009 and after two day it is showing CDR.
            But Still not cleared my cheque. Please help me and do the needful
            My a/C Details is
            HDFC Bank A/c No- [protected]
            Name- SACHIN CHAUHAN
            Mob.no. [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear Sir,
            I Have Deposited a ICICI Bank A/c payee cheque at HDFC ATM Center Nehru Place, New Delhi of dated 14/10/2009 within an HDFC deposite Envelope . But still not credit my account. when i check account balance it showing clearing on 15/10/2009 with Code "OCD" and next day 16/10/2009 "CDR".
            When I contact with the nearest Bank at Nehru Place, New Delhi. Bank directly told "Irregularly drawn" and need to call the customer care. But customer care told after 5 days cheque will sent to home address.
            Please help me and do the necessary.
            My a/C Details is
            HDFC Bank A/c No- [protected]
            Name- SACHIN CHAUHAN
            Mob.no. [protected]
            dear sir
            I HAVE RECIEVED A CHEQUE FROM YOUR BANK BY ORDER OF FUTURE GENERALI INDIA INSURANCE CO LTD. HAVING CHEQUE NO.197026 ON 25/10/09 AND DEPOSITED IT OUR NEAREST S.B.I BRANCH. BUT STILL THE CHEQUE HAVE NOT BEEN CLEARED. PLEASE CLEAR MY CHEQUE IMMEDIATLY.
            WITH HUMBLE REQUEST
            CHAMPAK DEKA
            [protected]
            CV02627656
            Dear Sir,

            I Have Deposited a Kotak Mahindra Bank A/c payee cheque at HDFC ATM Center Baner pune, of dated 15/03/2017.
            on 16/03/2017 i have received sms stating that "INR xx(Amt) deposited to ac no xx . clr bal is xx.
            when i check my account it was not credited.
            next day 17/03/2017 i got another sms "chq xx for INR xx deposited on ac no xx has been returned unpaid due to payment stooped by drawer" is that chq got bounce. i visited hdfc bank they mentioned payment has stooped by chq drawer. but when i take out my bank mini statement it was mentioned as CHD and next day CDR. will you please help me on urgent basis.
            Please help me and do the necessary.

            Name- Vivek Adhav
            co- [protected]
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              N. Gopala Krishnan Iyer
              from New Delhi, Delhi
              Oct 19, 2009
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              On 9th October I had placed a request for Bank Wire Transfer (TT) to China as I wanted to import some product for my personal use. I personally went up to the Anand Niketan Branch of HDFC bank and submitted all the prescribed papers/documents for the same. On the very day my account got debited and I assumed that the wire transfer has been effected. Since then till today I have been chasing and running pillar to post to get a remittance certificate (or TT advise) confirming that the wire transfer was successfully done and the money reached to the beneficiary – because till date the beneficiary in China has not received my money.

              The branch who effected the wire transfer doesn’t even know that document I am referring to – IS THIS THE WAY YOUR STAFF ARE TRAINED? When I approached the Customer Care through Phone Banking they also did not have any clue because as per them it is my home branch who should give me the necessary certificate (which the lady over phone, Ms. Preeti told me and named the document as FCNR!) whereas when I spoke to the home branch, they point their fingers on the branch who effected the remittance is responsible to provide any necessary document (which sounds reasonable to me as well). The bank is using me (consumer) as a table tennis ball and making me run back & forth. The result as on date is ZERO – neither the money has reached the beneficiary nor I have any documentary proof to send across to the beneficiary for local follow up with their branch – it is 11th day today!

              I have lodged two complaints with HDFC New Delhi and Mumbai vide Reference Nos. DEL[protected]th Oct) & TF[protected]th Oct) – NO ACTION TAKEN TILL NOW.

              Meanwhile, I have made numerous phone calls, wrote several e-mails to whomever I can but the result is still ZERO.

              I preferred to send Wire transfer (TT) so that the money can reach the beneficiary within 48 hrs and they can ship my order and just for the shipment also I am paying almost 150% of the product cost for dispatching it by Express Mail Service which will deliver me the shipment within 3-4 days maximum, at my doorstep.

              The total remittance including shipment amounted to US$ 190.625.

              I want a considerable amount of compensation on this lapse and carelessness of the bank, which I leave to your judgment and decision.

              Besides this, I want a proper explanation and the certificate/TT advise for which my Savings Bank account was debited.
              Aug 14, 2020
              Complaint marked as Resolved 
              awful professionalism.. disgusting.. HDFC must compensate
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                Chandan Chakrabarti
                from Kolkata, West Bengal
                Oct 19, 2009
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                This is to bring to your notice that for the past month I have been receiving unwanted and misbehaving call from HDFC bank representative. To name a few for the debt management team, Sapna, Nisha and a manager with the department Archana Chugh. They have called at odd hours harassing me and my family about a relative who has a credit card with the bank. We have already informed the bank that we do not have any further details for the person in question and that the person does not stay or has ever stayed at my address. I have also informed the bank that I have notified the concerned person and given the bank the contact number for the person, however every time they are unable to contact the concerned card member they still call us and harass me and my family. We would request that all the unnecessary calls should be stopped and that our details should be removed for the bank's database. We are not liable or guardians for the person. Moreover we were not informed before issuing the card, so we hold no responsibility for the adult. Kindly look into the matter and take appropriate measures. Thanks.
                Aug 14, 2020
                Complaint marked as Resolved 
                How much action has been taken against Archana Chugh yet hdfc bank?
                batmeez ladkiya bitha rakhi hai lagta hai hdfc ne saste me.
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                  R
                  RAVINDRA BHATNAGAR
                  Oct 16, 2009
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                  CORRECTION OF DOB ON POLICY DOCUMENT WHICH WAS DELIVERED WITH WRONG DATE OF BIRTH

                  I have taken ‘UL ENDOWMENT SUVIDHA PLUS HDFC Bank ‘ Dahisar ( East ) on 10 Jul 08 during my visit to India last year. (20Jun08 to 26 Jun08)

                  This policy was taken in consultation with HDFC bank rep.’s investment advice which I do take during my visit to India.
                  I am sorry to say , HDFC Standard Life Insurance did realized cheque on 10 Jul’08 but did not communicate me either my policy no...
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                  kirti khamborkar
                  from Bhopal, Madhya Pradesh
                  Oct 15, 2009
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                  Sir,

                  I'm from Indore, i have a complaint regarding a recovery executive ( Some Abhishek Chouhan)of your HDFC BANK CREDIT CARD INDORE, he's coming in my office n using abuses, daily he is calling me n use wrong words i said him i will pay you in next month but he is not listening any thing, he harassed me then i complaint you if you not not taking any action with in a day, strongly i do a complaint regarding hdfc bank in RBI and Police department or i commit suicide due to all these.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  HDFC CREDIT CARDS — unauthorised payment from credit card

                  1.payment of Rs934.67to Aditya Birla Retail mart without my permission. 2.second payment of Rs 934.67 to Aditya birla retail mart without my permission
                  i am living in Dasuya, Dist - Hoshiarpur . At 11 PM when i visited your ATM machine in Dasuya for credit card payment and the guard was sleeping inside and did not open the door, i shouted to open the door because it was last day for credit card payment and now credit card cell will charge me huge amount of intrest for late payemnt . Now who is responsible for this customer myself, ur bank or that guard...waitoing for ur kind reply...
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                    sk.sabir alam
                    from Udagamandalam, Tamil Nadu
                    Oct 13, 2009
                    Resolved
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                    dear sir / madam,
                    I here by sk. sabir alam s/o sk.ayub ali basically from west bengal but last three year i am here in chennai with my friend. my mobile no is [protected] ,D.O.B-19/04/1985, voter id no is KBS2241511 and pan no is BXLPS2004R currently i am staying in c/o d. venketesan no1/75, pandiyan st, meenambakkam ,chennai 600027 last 2year and i am working with MNC company.

                    Two months back i got selected in serco MNC india operation in HSBC banking process after that they send my profile for verification and its came positive in CIBIL dept. I CANT ABLE UNDERSTAND WHY ITS HAPPENING then i send all the details to CIBIL dept.for enquiry then i got a details. Somebody took two wheeler loan through bajaj auto finance with HSBC credit card his having outstanding balance.
                    Due to that BAJAJ AUTO FINANCE send the report to CIBIL DEPT on my name WHY ITS HAPPENING & WHY YOU PEOPLE IDENTIFY THE REAL PERSON WHO REALLY TOOK THE LOAN . Never i took any loan n never i use credit card and i am not elegible for any type of loan because i din't have any local id proof over here in chennai.
                    In that CIBIL REPORT i got loan ac/. no[protected] two wheeler loan ,individual open on 31/10/2007--closed date 15/06/2009 and contact no is mentioned [protected] address is no. 7 saiva muthaiam, 1st street, roypettah, chennai-600 014.

                    Due to that only i loose my job and last two month i spend lot of money and i cant able to concentrted in my study & job (anything ). please find out the reality and to CIBIL DEPT. AS SOON AS POSSIBLE or else i'am going to put a case against BAJAJ AUTO FINANCE IN CONSIMER COURT AS WELL AS IN HIGH COURT AT CHENNAI because my brothe is an ADVOCATE over there . PLEASE REPLY ME AS SOON AS POSSIBLE THROUGH MAIL & contact because i din't have time to go to your office somewhere i am working . please make it first then it will be very much better for me and my career then i will be gratitude to you forever.
                    regards,
                    sk.sabir alam--[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Two Wheeler Loan — Clearance report from CIBIL

                    I have sent mail to CIBIL about the clearance my name from CIBIL and also mailed my clearance certificate but they didnot reply and i unable to take loan from bank.
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                      Mohd.Haseen Khan
                      from Pilibhit, Uttar Pradesh
                      Oct 13, 2009
                      Resolved
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                      Dear Sir

                      this is bring to your kind notice I Mohd.haseen Khan Emp.code CM 13213.I have worked HDFC BANK orgenisation as CSE .

                      My date of joining Is 22 AUGUST 2008.I have resigned 1 july 2009.I have not recived my First 40 days salary[protected] to[protected].and I have not recived any salary slip.My first salary is released on 17 november 2008 Rs 5960

                      Sir please notice this and also notice I have resigned 1-07-09 .my ful & final is not complete till date 13 october 2009 why?

                      My sm is Mnoj Kumar mathur (shalimargarden branch 0433 ) he is not give me any responce.I have contected with Manoj Kumar mathur time to time and call many number of tme.he is not pick up my fon.His tel.no is [protected]

                      so sir please help me in releasing my fist 40 days salary and also issuing me releaving latter soon.Please reply me soon.

                      And I am also contected ful and final related person in HR department mumbai Mr. Tusar he is not responce me his contact no is [protected]

                      Settlement.[protected]@hdfcbank.com


                      Dear sir ,
                      First 40 dayes salary 22-08-08 to 30-09-08





                      Subject
                      Re: : releaving latter



                      Tushar
                      Tel No - [protected]


                      Settlement CSECOEX/HRD/Kanjurmarg-Mumbai/[protected]@HDFCBANK




                      thanking you
                      warms regard
                      Mohd.haseen
                      CSE
                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      HDFC Bank — pending salary

                      Respected Sir,
                      I have not received my salary from 4 months..


                      E mail:ashwani.[protected]@yahoo.com
                      ph:[protected]
                      i have working in hdfc bank in 2008. and so i have work in last april 16st days work.so no received 16st days salary and full and final not respones hr department pls request sir as soon as fast response our courtesy.
                      Plz, i required HDFC Bank Kanjurmarg Office address (CMS disbursement Department)
                      Dear sir,
                      I am Parameswaran. K, I worked in HDFC Bank in 2007 and my Emp. code 54463, and I resigned from this organization on 2008. I applied for my PF
                      two months befor. When I followed up in Cochin office, they told me that settlement document had been send on 29th October, 2010. But till now I didnt recieve anything pertaining to this. My humble request is that please do something to get this things done. Kindly send me despatch details of my PF settlement. I eagerly waiting for your timely reply. My contact no is [protected]. and my email id is ak.[protected]@yahoo.com

                      With regards,
                      Parameswaran.K
                      Dear Sir,
                      I Zameer Shaikh worked as CSE(Emp.Code:55112) in HDFC Bank Ltd.Bhiwandi Branch.I submitted my resignation on date 27th July, 2008 to the Sales Manager Mr. Santush Sharma and it accepted as per my request last date of my releaving the company is 26th July, 2008. I hereby handover all my company properties, charge, F&F Letter and Also Resignation Letter to my senior Mr. Santush Sharma.
                      It was a great Experiance working with HDFC Bank Ltd. I am thankfull to all my seniors, coleague and staff for giving support.But I am not recieved my F&F Settlement and PF payment till date .So, I request you to settle my dues at the earliest .
                      Emp.Code:55112
                      DOJ:28th July, 2007.
                      DOR:27th July, 2008.
                      Note : I have zerox copy of F&F letter and PF Form.
                      Thnks & Rgrds,
                      zameer shaikh([protected])
                      E-mail:[protected]@rediffmail.
                      Dear sir,
                      I am Manoj Kumar, I worked in HDFC Bank in 2010 and my Emp. code cm19685, I applied for my PF
                      17Day's befor. When I followed up in Boring Road Branch office till dated we i have not recevied my PF fund.
                      & My Email ID [protected]@gmail.com
                      With regards,
                      Manoj Kumar
                      Mobile no :- [protected]
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                        gicmahendra
                        from Chennai, Tamil Nadu
                        Oct 13, 2009
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                        Dear Concern,

                        Kindly Admit my request i want to know my card payment coz there is no any communication comapany side, i have talk with customer care officer for my final ammount but they answered that your card transfer to payment department thats why they unable to tell me exact amount, i am looking my pay all balance and didnt want continue my Credit card any more.


                        Thanku.
                        [protected]
                        i am not receiving any statement for my credit card, hence how to check the balance status online, please guide me.
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                          A
                          arunsngh
                          from Mumbai, Maharashtra
                          Oct 13, 2009
                          Resolved
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                          Resolved

                          Dear Sir,

                          I visited to the HDFC Hazratganj, Lucknow Branch & asked a sales person that I came here for doing some fixed deposit. He told me that its better that you invest your money in a government debentures which is safe & also have good return. I agreed on that & told him to do the same. After few days i receive a docket from HDFC Standard Life mentioning that your money has been invested as a premium of HDFC Saving Assurance Plan & its tenure is 10 years. I immediately called the sales boy & asked him for same, because i don't want to do any single rupees investment in Insurance sector. He told me that whenever you want to withdraw your money. it can be refunded. In this all activity 26 days time has pass out.

                          Now when i send mail to customer care for tell me the process to withdraw my money, then they are telling that you are not able to get your money back. When i called the sales boy he told me that 80% of your money will be deducted as a processing fees, when you want to withdraw your policy.

                          Pl help me out to get my money back.

                          Thanks & Rgds

                          Arun Kumar Singh
                          Policy No. 13128041
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            A
                            ARUN K TANGNU
                            Oct 13, 2009
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                            Resolved

                            I am Non Resident Indian. Last time I visited India was in Feb 2008.On Feb 27,2008 I bought a policy from HDFC for Rs20000. In first month itself I found they deducted lot of money from my investment.without my knowledge.Last time they sent me statement was in May 2009. Since May2009 I do not know what is happening with my account.Many times I requested them to send me latest statement ,they said they will send but never did.,Always made excuses that I cannot see statement because I did not pay more money but the fact is I cannot invest more money unless I know what is happening with my existiing account.At this point I feel no NRI should do business with HDFC Bank because I consider them FRAUD due to lack of transparency.Thanks.Arun K Tangnu[CA,USA}
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              K
                              Kunjbalaben Patel
                              from Pune, Maharashtra
                              Oct 13, 2009
                              Resolved
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                              Resolved

                              Dear Mr. Puri,

                              This is my humbal request you to kindly look personally in to the matter and arrange to provide solution as early as possible. Because mother is in oldage home and i think need not to say that why a widow old lady who has a young married son and still she need to stay at oldage home. I request for your practical approach. We are following this matter since last six months.

                              I also would like to know when HDFC Bank says " We understand your world" which world HDFC Bank people can understand??? if they are not able to understand a widow lady's anguish who is in oldage home.

                              I understand you have a boundry and you need to work in boundry only but...

                              When the Bank like HDFC opens an SB account of old people, why the officer or branch manager not taking interest to ask the person whom he want to nominate in his account. This is only because of the sales target and account opening target given to employee by the bank. The old people in emotion and due to his nature keeps trust on the bank employee and bank employee taking short term benefit out of it.

                              Mr. Puri, I request you to put yourself in place of the old lady staying in oldage home.. I know you don't have time but since you wins lots of awards and prizes of the best bank and all but i think when you able to receive one blessing of old widow lady who stays in oldage home, i think that would be your biggest award. I know you are all professional people and not going on emotion but with business everybody needs to understand the social and moral ethical responsibilities insted of saying "WE UNDERSTAND YOUR WORLD"

                              The old lady need to pay monthly oldage home charges and other medical expenses also. She is not able to go and ask her son to sign the forms and to help her. If her son is helping her than she would not come to you.

                              I am following this matter since more than six months and getting reiterate answer only.

                              Mr. Puri, I hope you understand the matter and she will get her amount soon.

                              Regards,
                              Mukesh
                              [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                P
                                p h singh
                                from Gurgaon, Haryana
                                Oct 12, 2009
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                                I am a senior citizen.The HDFC bank has been promissing to give .5 % extra interest on fixed deposits by senior citizen.I had booked two fixed deposits nos [protected] in January 2009and [protected] in march 2009. The prevailing interest rate was 9.5%and 8.5% respectively for people other than senior citizen. The bank gave me the above mentioned rates of interest and not addional .5% which they profess to pay to the senior citizen. I represented about this. the bank authorities verbally communicated to me that they will provide the additional interest .But even though months have passed the bank has not given me the addional interest.
                                This amounts to defficiency in service,mislesding propganda,haraaqsment and unfair practice for which the bank is liable to be prosecuted under the law.
                                I request immediate action in the matter.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                Regarding Deposit Interest Rate — Deposit Interest Rate

                                Fixed Deposit Account No.[protected] and [protected], Rs.250000 each dated[protected] did not credit the staff rate. So kindly credit the balance amount to my SB Account no. 305.2.42
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                                  G
                                  GAURAV
                                  from Coimbatore, Tamil Nadu
                                  Oct 11, 2009
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                                  Dear Tea,

                                  As i resigned long back on mar 2005, working as insurance CO-EX with hdfc bank patiala,
                                  i had got my pf , but till date i didnt get any experience certificate and relieving letter from the bank

                                  Request you to provide the same,
                                  and already mail at [protected]@hdfcbank.com, but till time no rever.

                                  EMP id 42582
                                  regards,

                                  Gaurav

                                  [protected]
                                  Dear Sir/Madam,

                                  I Resigned from the post of Contract Sales Executive with Classic on Phone, New Delhi in the month of April 2011, But till Date i haven't received my Relieving letter. An amount of Rs 5000 has already been deducted towards Full and Final settlement.
                                  Request you to see the case on urgent basis

                                  Thanks and regards
                                  Praveen Acharya
                                  Employee code- CP14372
                                  Department- Classic On Phone, New Delhi
                                  Phone- [protected]
                                  Address- R-97, 2nd floor, Om Apartment
                                  Khirkee Extension, Malviya Nagar
                                  New Delhi-17
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                                    S
                                    Sarika Pradeep Varshnei
                                    from Pune, Maharashtra
                                    Oct 9, 2009
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    I am in receipt of your letter dated 9th September’2009 along with document which you claim are details of transaction made by me.

                                    As I already mentioned in my letter that I rented the car for 2days for an amount of Rs. 265/-(euro). They made me sign this document of Rs. 800/- odd (euro) saying that Rs. 500/-(euro) was just security deposit and will only be charged incase of loss of car or accident. This is actually not a payment slip but just “RENTAL AGREEMENT” as clearly mentioned on the right hand corner of the document and is no way an amount payable by me.

                                    The car was safely return on the required date & time i.e 9th June’2008. The document which you have send clearly indicates that there is no damage whatsoever and its states “half inch minor scratch” on the bumper which was already there when we rented the car we did not think it was of any relevance so we overlooked it and we clearly told the person that this is not our doing across the world you will rarely come across a vehicle on road which does not have a hyaline ½ inch scratch or scrap you can say. Your third document of Rs. 500/- (euro) bears no signature of mine but says RECEIPT PAYMENT this is totally incorrect on your part to issue such a huge amount without prior approval. All credit card companies before making huge payment to parties call their customers for their confirmation which was not done by your bank.

                                    As soon as I had received your bill dated 17.06.2008. I immediately wrote to you on 26.07.2008 that Rs. 500/-(euro) (i.e. Rs.33,380/-) payment has not been incurred by me I cleared the rest of the amount by a cheque of amount of Rs. 23,573/- vide cheque no 148332 of H.D.F.C. Bank on your officers request that the amount of Rs. 33,380/- and the late fee, finance charges would be reverted. The officer’s name was ANU at your sayajigunj, Baroda branch after that I have repeatedly been calling your authority and corresponding and also told you to stop the above payment.

                                    Moreover not only have you charged the amount of Rs. 33,380/- wrongly you have continuously charged late fee, Interest, Finance charge etc forcefully. You have also put hold on my Saving Bank account no [protected] illegally and transferred Rs. 45,935.37 in to your account without my approval. You sent me a letter dated 06.02.2009 saying I could talk to your officer Mr. Achal Trivedi for any disputes but as expected by all your bank official he refused to communicate in this matter and would not received my phone there on.

                                    After transferring this huge amount forcefully which was not payable by me you continued to add late fees, finance charge etc. etc. which you are still doing as on date which is absolutely illegal and not accepted if this is not stopped right away I would be compelled to take serious action in this matter.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I have been issued c/card no. [protected] with rs. 90000 limit. Now this card is showing only 22000 rs limit. kindly advise
                                    Sarika, wonder how you can even file such complaints against HDFC when Pradeep does EXACTLY the same thing to others.


                                    As you sow, so shall you reap.


                                    Your husband, Pradeep Varshnei, has done exactly the same thing which you are accusing HDFC Bank of. There are scores of people who have such "wonderful" things to say about Pradeep.

                                    He had taken advance payments for crystals (Precision Glass, Baroda) WITHOUT doing any work later. There are Black/white proofs. He avoids taking phone calls when asked to return the money.

                                    So its amusing that you say Rs.33, 000 is a huge amount and that you're upset that HDFC Bank officials are not taking your calls.

                                    First please clean the mess you have at home i.e. Pradeep
                                    Had similar experience with the Varshneis. Family of cheats.
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                                      V
                                      vickey jain
                                      from Jaipur, Rajasthan
                                      Oct 7, 2009
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                                      HELLO,
                                      I ,Ashok Kumar Jain, having saving account in HDFC Bank had taken a loan fron 3 - 1/2 yr back. Since then i am paying my installments on regular basis. But in March 2009 due to need of funds by bank, they had deducted installments twice in my account. I am requesting them to refund the borrowed amount ( rs 5000) but they even refused to reply in appropriate manner.

                                      Now I m going to consumer court as well as to rbi for the resolution of the query.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      HDFC Bank — FRAUD DONE BY BANK

                                      Visited the Indirapuram Branch of HDFC BANK to collect the Bank statement.Provided with a form to fill in. In that form the options was for Duplicate statement. Whereas till date I have not received any bank statement so in that case how it can be duplicate. I confirmed with the Executive sitting over there & i told him clearly that it is my first bank statment since my bank a/c opening date, he said no issue. When he provided me the statment it shows that 110/- get debited from my account.Clear case of cheating with customer. When I asked that why amt was debited from my account he told me that, Sir the form you filled in have clearly mention that the Customer agree to pay the charge applicable. It means that Bank have the rights to define any applicable charge whereas on the form it was not mentioned what was the charge defined for the Bank statement, even the Bank Statement is provided free of cost by every Bank as per guidelines of RBI. Even the behavior of executives of such a reputed Bank was very rude & unacceptable. I am using this account since long & this was the first time when I asked for a simple service from the Bank & the response was this much pathetic that I suggest all of my friends/ colleagues/ account holders(HDFC) that before requesting anything from the bank take the charges in written otherwise after getting the service you will get to know that they have taken whole amt of your account as charge for the service...
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