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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 176

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P
Pakkhi06
from Delhi, Delhi
Nov 16, 2021
Resolved
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Address: Delhi

Want to 10 yeres old car loan settlement.
Dec 27, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (732960) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    atul viplav
    Nov 15, 2021
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    Account number[protected].I am using icici credit card which was upgraded to Amazon card and now I have two cared with different number having saw limit of 25000. Now while making payment I have made payment of 1000 rs which was not updated on the card and late fine is levied .now as per history I have never missed my payment so I tried calling icici but after waiting for 30 mins for the charged call no response was there a girl received the call and then the call was disconnected.i marked mail for the same but no response yet.
    Please look into the same
    ICICI Bank customer support has been notified about the posted complaint.
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      atul viplav
      Nov 15, 2021
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      Account number[protected] under name of Atul Viplav As I am using icici Amazon card but in my app two cards are reflecting and I have made the payment on card for 1000 rs but due to some issue it was updated on different card and now late fine is levied of 750rs. I am using this care from past 3 years and there is no single late fine or any due which is missed .so Please reverse my amount so that I can pay the rest amount .I have done calls to icici and waiting time was 30 miny and call got disconnected without conversation also mail is marked from my registered mail id but still no revert is there.i am frustrated with the response of icici
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (731222) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        NAVIN PRASANNA
        Nov 15, 2021
        Resolved
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        Resolved

        Good morning,
        I have paid my hostel fee for Amrita Vishwa Vidhyapeetham university Coimbatore, using eazypay on 14/11/2021 at 11.05 am. The amount of Rs.29, 260 has been detected from my State bank of India account. But it didn't get reflected in my college portal. When I asked the accounts department of my college they told me they didn't receive the payment yet.

        Please repair this issue.

        I hereby attach the snap of the transaction statement.
        Dec 28, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 15, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (731235) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Truthneverfails
          from Hyderabad, Telangana
          Nov 15, 2021
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          Website: www.icicibank.com

          ICICI Bank increased my locker yearly rent by 300%.

          Now you decide what sort of banking services are provided by ICICI Bank,
          when I told the employee about closing the FD linked to the locker ac, I was told that can be done by internet banking.

          But, login to bank ac the internet banking services does not work to close the FD ac.

          Since I am having savings bank ac with 4 other banks, I am trying to close all ac which I have with ICICI Bank. One year ago, I closed the demat ac due to their bad services. Now after getting the deposit amount as well as reimbursement amount, I plan to close the ac permananetly.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (739219) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Swati Ratnappagol
            Nov 15, 2021
            Resolved
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            Resolved

            Hi,

            Money deducted from my account on 11th November 3 transacions and 12th November without any notification being sent. this is serious viation or fraud from bank itself. Send the deducted amount back as soon as possible.

            Refer attachments for more details.
            UPI ID: swati.[protected]@icici
            Dec 24, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 16, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (733011) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rohit6201904254
              from Ranchi, Jharkhand
              Nov 15, 2021
              Resolved
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              Resolved

              Address: Buildings Alyssa, Begonia &Clove Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village,Bengaluru, 560103,Karnataka

              Account No,[protected], IFSC Code- ICICO003936, Branch- Ranchi, Jharkhand, Order ID - OD[protected], Refund Reference No.[protected]/-),
              OrderID-OD[protected], Refund Reference No.[protected]/-), RegMobile No. & Email ID- [protected], rt[protected]@gmail.com, Consumer informed that Flipkart provided RRN againsthis refund, he contacted the bank several times, but gave excuses and false promises to him, and denied for any refund, as well as not getting his refund yet.Expected- he wants his refund asap.
              Dec 18, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 16, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                F
                Fcat
                from Bengaluru, Karnataka
                Nov 15, 2021
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                Address: Kolka view my complete profile

                Save this Post on this device and
                ICICI Bank customer support has been notified about the posted complaint.
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                  F
                  Fcat
                  from Bengaluru, Karnataka
                  Nov 15, 2021
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                  Address: Via mobile device please

                  Vzsh and I'll send you the address and I'll send you
                  ICICI Bank customer support has been notified about the posted complaint.
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                    P
                    prajyal sengupta
                    from Bengaluru, Karnataka
                    Nov 14, 2021
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                    Iwish not able to close the goal

                    Address: Bangalore
                    Website: www.icici.com

                    I am in urgent need of funds and hence wanted to closenthe iwish prematurely. However the system is not allowing me to follow so. Whenever I an trying to close the iwish it is telling me " Service cannot be processed" Need urgent help to resolve the issue. ICICI is running a fraud scheme and taking all our money. Please help...
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                    S
                    sarvesh salunkhe
                    Nov 14, 2021
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                    My 1000 money was detected from my account without any notice or without my permission.. under something nach_ad_rtn_chrg I don't have any idea why they deducted my money ??? Please help me with these
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (727657) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Kanak Kanti Das
                      Nov 14, 2021
                      Resolved
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                      Resolved

                      I have started travelling again from August but the ICICI Bank transaction OTP is not getting delivered. SBI is working perfectly fine. Is this is issue with ICICI only ? What is the solution.
                      Dec 17, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 16, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (732968) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        tejasggs19
                        Nov 13, 2021
                        Resolved
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                        Resolved

                        Address: Prashant Corner, Shop no 11/12 Ashar INF Nerul Navi Mumbai

                        Hello Team,

                        I had made a transaction on Nov 9, 2021. I immediately made a void sale transaction but the refund has not been credited back to my account.
                        Please find attached the receipts for this, Please take this as a priority and credit my money back to my account. I waited but found no refund credited into my account. Please check and confirm.

                        I enquired with my saving account bank (Bank Of India), they said nothing pending from their side. I tried getting in touch with the shop where the transaction took place they showed me their account statement for that day and found nothing with my amount has been settled into their account and the amount has been put on Hold from ICICI bank end.

                        Account number from amount debited: Bank Of India [protected]

                        Date of debit: 09/11/2021

                        Amount debited: 4970/-

                        Please check and help with it. I've attached the transaction as well as void receipt

                        Regards,
                        Tejas Shirgaonkar
                        Dec 15, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 13, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (726394) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Brinta K
                          from Bengaluru, Karnataka
                          Nov 13, 2021
                          Resolved
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                          Resolved

                          Hi

                          I came to abroad for 3 months trip. I thought of opening an NRI account. I just tried Saving account to NRO conversion link. Then my employer changed my business trip
                          so I don't want to convert it. But when I tried for the conversion before my Demat account got deactivate. ICICI helped & clearly told its is still RI account only. But I send ICICI
                          DIRECT Around 20 mails. But all the reply are saying same reply. Even customer care people are not at all reading my mails. I have a doubt whether any customer care executive is reading my mail or simply replying. Now you are the 11 th person in ICICI DIRECT to tell my story.

                          Another thing please understand we are making ISD calls to reach customer care executive but customer care executive s are lethargic and they just want to close the ticket without giving any proper reply.

                          Now I really beating on bushes because I don't know who is my complaint manager or I don't know his e m ail or phone number

                          For the past 20 days i am struggling to trade.

                          Never open a ICICI Direct
                          Dec 14, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 13, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (726582) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Nrapesh
                            from Agra, Uttar Pradesh
                            Nov 12, 2021
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                            Address: Icici Bank ltd

                            Sir I didn't get my relvleving letter and fnf as till now it almost 5 months ago I have resigned .sir plz provide as soon as possible.
                            Thanking you
                            Nrapesh Kumar
                            [protected]
                            C159032
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              Sahay Tahat
                              Nov 12, 2021
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                              Contact the only one that the year
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Chetan90
                                from Chittorgarh, Rajasthan
                                Nov 12, 2021
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                                Within 4 days about 10030 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~TPSLSIP~28DEC20~925a405~[protected] to NACH_AD_RTN_CHRG~TPSLSIP~28OCT20~33ccfc5~[protected] total 17 times 590 INR without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. I active my account after 6 month because of job loss in covid i return back . i mail to ICICI before leaving my ompany for closing my NRI account because of i am not using. after that now i start again on 6 november 2021.

                                What the hell wrong with icici bank.
                                What is this transaction purpose?

                                Three time it has been same with me within 4 days. I want a strong reply from your side dear icici bank.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (725595) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  K
                                  kashyap bhavaraju
                                  from Hyderabad, Telangana
                                  Nov 12, 2021
                                  Resolved
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                                  Resolved

                                  Dear sir/madam
                                  I am holding an account in ICICI bank for many years.I have never occurred any problem like this.my account was an zero balance account.on 10/11/2021 an amount of 627.17 was debited from my account without any intimation as "MABchgs-Oct21+GST".Why the amount was debited on what purpose, i need an clear explanation and my money back.please do needful.
                                  Dec 15, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (727651) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Sir/Madam,

                                  Today(23/Dec/2021) from my ICICI Bank account 313.83 ₹ ("MABchgs-Oct+GST") and 166.26 ₹ ("MABchgs-Nov+GST) got debited without my concern. I am holding a Zero balance account. Need an immediate action on this as to why the amount got deducted from my account and reimbursement for the same on an urgent basis.
                                  Dear Sir/Madam,

                                  Today(16/jan/2022) from my ICICI Bank account 502₹ ("MABchgs-Oct21+GST") ("MABchgs-Nov+GST) got debited without my concern. I am holding a Zero balance account. Need an immediate action on this as to why the amount got deducted from my account and reimbursement for the same on an urgent basis.
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                                    mayurabhat55
                                    from Bengaluru, Karnataka
                                    Nov 12, 2021
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                                    Address: Bangalore

                                    Unauthorized money 124.57 is deducted from my ICICI Bank account. The required money for transaction in ICICI Direct is already added to the account. However, the money is still deducted.

                                    EBA/NSE N 2021213/[protected].

                                    Please refund asap.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (724089) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Saikumar Chappa
                                      Nov 12, 2021
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                                      Address: Penta Village, Bobbili

                                      ICICI Bank — Unsuccessful Mobile recharge and Balance deducted

                                      Reference ID: [protected]
                                      Debit Account:[protected]
                                      Transaction Type: Prepaid Mobile Recharge
                                      Transaction Date: 12-Nov-2021
                                      Tansaction Amount: INR 379
                                      Transaction Status: Null/Empty
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (723109) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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