Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 974

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
CS Manohar Rao
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Credit card statement

Address:Bangalore, Karnataka

sir,
After every 5-6 months once, the ICICI bank not despatching the credit card statement. it may be with courier people problem or banks problem itself.I have requested the concerned officers umpteen number of times regarding sending of hard copy of the statement. I have paid the credit card amounts well within the time period as and when I receive hard copy of the statements.My credit card No: [protected] and using...
Helpful
Be the first one to find this review helpful
Found this helpful?
22 Comments
Report
Copy
S
ShivendraMishra
from Mumbai, Maharashtra
Report
Copy

MONEY NOT DISPENSED FROM ATM

Address:Patna, Bihar

Attn - Chanda Kochar - Chairman ICICI- money not dispensed from ICICI ATM .

I Shivendra MIshra having SB account[protected] withe chennai branch.

on 30the march 2013 , i had done ATM transaction from icici ATM at patna boring road branch, timing was 12.52.i had requested for 3000 rs but it dispensed only 2000 Rs ( one 1000 note and 10 100 rs notes). furtheer aggravating thee pain No transaction slip from ATM....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bhimeshappana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not dispense of money

Address:Hyderabad, Andhra Pradesh

cash was not taken but has deducted from my account.
On 26th March, 2013 I used to with draw money (Amt. 800/- ) from ICICI Bank Atm (ICI ATM SACW7537) (Near Shyamlal Building, Begumpet, Hyderabad) with my SBH Debit Card (transaction no. is 7356) bearing A/c No.[protected].
In transaction cash did not come from ATM and Receipt says : Unable to Process", but money was deducted from my account.
Kindly Tell me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rakesh.bhatia
from Kanpur, Uttar Pradesh
Report
Copy

car loan problem

Address:Uttar Pradesh

i rakesh bhatia from kanpur want to draw your kind attention towards my car loan problem that i had taken a loan from ICICI bank for my car ALTO. i had repayed my whole loan back but still my name is not removed from CIBIL due to which i am facing many problems. i equest you to remove my name from the cibil as soon as possible.
contact no. - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
muralishankar
from Chennai, Tamil Nadu
Report
Copy

Conversion from Savings to Salary Account

Address:Tamil Nadu

Hello,

My Account no :[protected] with ICICI Bank is a salary account for the past 1 Year. I have made multiple form submission & the ID Card Photocopy submissions to the Velachery Branch. However I still see that is is a salary account.

Can you pl let me know what needs to be Done ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
surendra_mundhe
from Adilabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transactions

Address:Solan, Himachal Pradesh

My Name is Surendrajeet Mundhe. I am resident of India . I have a personal bank account with ICICI bank at baddi , Himachal Pradesh branch , account number is[protected]. I have debit card issued by ICICI bank , card number [protected]. This debit card is registered by UNKNOWN person to PAYPAL website, and 22 purchase transactions were done on 15-03-13 . Transaction numbers are as below.
1. VIN/PAYPAL/[protected]/0 ...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rajkumar daniel
from Jalakandapuram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving any statement

Address:Salem, Tamil Nadu

I received 2 credit cards from ICICI bank.While using I found that the cards could not be used as while swipping it came as error and
another time i found i could use it.I have not received any statment till now.
Another problem is after the collection agent collected the amount for another card he issued a receipt and said the nodues
receipt would be handed over in 3 days time,but whenever i tried to contact him he...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
Venkata Ramesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEFT transaction delay

Address:Andhra Pradesh

I had done an online NEFT txn #[protected] for which it is a NEFT txn between icici and andhrabank of amount 3000 and the amount is not deposited to the concerned but have been debited from mine (icici) after seeking customercare for several times they are not giving positive response and they are holding at there account without giving any answer.

Please do needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
psunicorn
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispute/Fraudulent transaction

Address:Hyderabad, Andhra Pradesh

Hi , I got a SMS on 22Jan2013 stating a transaction was done on my credit card [protected] at Walmart USA for USD52.73. The same day i complained to customer care advising on the fraud on the card as i was in india and the customer care guy confirmed me that merchant has not claimed the amount and i dont have to worry and the transaction wont be billed to me. I asked him if he wanted some details from me he said not required they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
Pjjain
from Chickballapur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received 900 rs Less form ATM SC1D2276

Address:Chikballapur, Karnataka

HI,

i Made a Transaction for Rs 5000, But Cash Dispensed from the ATM is 4100.(900rs Less)

The order in which money came out is (1*100)=100 + (3*1000) = 3000 + (10*100) = 1000 (Total 4100).

i think the guy who feeds the tray, has intentionally fed 100rs not in 1000rs tray. so i got 100 rs instead of 100. (am wondering how 100rs not can come in between two 1000rs note if its an ATM Machine error,...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
P
premcdp2
Report
Copy

Asking more amount to pay

Address:Maharashtra

Hi Team,

I am using ICICI credit card. I missed to pay the due amount on due date. However, I paid my payment in another one week. The bank has charged me some finance charges, late payment fee and other interest charges. The amount got accumulated every month and they are asking me to pay around 14,000 now. They have also started reducing from my savings account without my permission. The amount 14,000 charged is not event...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BAL MOHAN GUPTA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LINK OF CREDIT CARD WITH USER ID

Address:Uttar Pradesh

DEAR SIR ,

I HAVE CREDIT CARD OF ICICI BANK.PREVIOUSLY THE STATEMENT OF CREDIT CAN BE VIEWED ON INTERNET BANKING BUT THIS FACILITY IS NOT AVALABLE. NOW I REQUEST ON LINE TO LINK MY CREDIT CARD WITH MY USER ID. BUT THE ADVISED THROUGH SMS THAT ACCOUNT CLOSED. THE DETAIL OF ACCOUNT AND CREDIT CARD AS UNDER. THE REASON OF CLOSURE IS NEVERADVISED.

A/C NO.[protected] GOVIND NAGAR BRANCH


5239...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Viveksood3850
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Pawan Kumar

Address:Delhi

I want to lodge a complaint against Pawan Kumar working in ICICI Credit card recovery office situated at Barahkhamba Road, Delhi. One of My Cousin has taken a Credit Card from ICICI Bank and is unable to pay off because of some loss in his business. He has given my reference just for the reference. But now I am getting HARRASING THREATS from ICICI Bank recovery team to pay the amount. Even he started calling at my office phone and doing misbehave...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tannujain
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

redemption of icici money multiplier bond-0898-MMB- THREE

Address:East Delhi, Delhi

We bought two ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998 whose face value was 4k.It's redemption date is[protected] given on certificate now what is status and i want to know the present vaule of these .as i heard that these are redeemed so please up date
BOND DETAILS:

Name of the Bondholder : Manoj Kumar Jain
No. of bonds : two
Bondholder No. 4290-379
Distinctive No....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
aayushkaistha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to register despite completing all formalities

I had registered for the Money2India service on 4th March 2013. Following which I received a mail 5th March that I need to submit certain documents for verification. I submitted all the required documents on 6th March.

However, I received the same mail requesting for the documents on 7th March, then again on 8th March.
I called up customer service and was told that the documents have been received and I need to wait.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
fantabulous
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in services every single time

Address:Mumbai City, Maharashtra

Ever since I have started using services of ICICI Bank, there has been a delay every single time and the reason stated is system issue!! 2 years back when I had applied for a credit card it was delivered to me after nearly 3 months. This time after 2 years when I have applied for another card - again delay its already been over 1 month. Every other bank delivers the credit card within 15-20 days.

I don't even want to indulge...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
priya20sept
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home loan processing fees charged without actual processing of loan

Address:Thane, Maharashtra

I had applied for a home loan from ICICI but due to long processing time i had to cancel it.

The person from ICICI stated that only when the loan is dispersed when the processing fees of Rs. 11236.00 will be deducted from my account. This happened in the mid of Jan 2013 but the ICICI cashed a cheque of Rs. 11236.00 which is unethical and disgusting.

When i speak about this at customer care i do not get a reply.Disgusting...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Patel_S
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong POSDEC CHG Transaction

Address:Gandhinagar, Gujarat

Two Debit POSDEC CHG transaction in my ICICI bank account , each of Rs. 28.09 INR. I need clarifications for the same and my money should be reverted back asap. Kindly look into the same.

1 14/03/2013 POSDEC CHG/21-02-13 DR INR 28.09
2 14/03/2013 POSDEC CHG/21-02-13 DR INR 28.09...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
N
nitin kuhite
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake call using icici credit card

Address:Nagpur, Maharashtra

Fake call using icici creditcard name

February 19, 2013. I have received a call from the number [protected] one person introduce himself that his name was prshant manager from icici card Deli and told me that a special offer from icici card we offer you a lifetime unlimit credit card .he said me .it will came to you in 7 working days .along with this card one discount card also given .with this card you get 9 gifts free for...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
G
gkvish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deceased account: Non-settlement

Address:Kollam, Kerala

My mother deposited Rs. 5,000 as FD in the name of my son then 5-year old in year 1995, with my mother's name on the FD as the grand mother and natural guardian. My mother died in 2007. Though subsequently we submitted a request to convert the FD in the sole name of my son and produced death certificate, ICICI Bank Kollam refused to either release the amount with interest or even convert the FD into the sole name of my son and retain...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy