Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 975

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tracey Francis DSouza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONSOLIDATION OF FOLIOS

Address:Mumbai City, Maharashtra

I wanted category of Complaint Mutual Fund. Since that was not available I ticked stock market.
I wish to consolidate my three mutual funds into one target folio.
Twice this request was rejected. since middle name is either in full or short, nominee is different, bank name registered is different.
Whenever consolidation is rejected, a fresh account statement is sent,but no necessary form are attached. Therefore I made...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
redacids
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unblocking credit card

Address:Khordha, Odisha

i have been trying to unblock my credit card for last two days but till now i have not been able to talk to the customer care executive.asking the branch officer also was in vain..can u just let me know how can i talk to the customer care...plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
24 Comments
Report
Copy
A
Abhishek Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SEEKING REDEMPTION OF ECS RETURN CHG DEBITED FROM MY A/C 031401539953 DTD 15-03-13

Address:Gurgaon, Haryana

REG: SEEKING REDEMPTION OF ECS RETURN CHG DEBITTED FROM MY A/C
[protected] DTD 15-03-13

THIS IS TO NOTIFY THAT AN AMT OF RS 483.17/- HAS BEEN DEBITTED FROM
MY A/C DTD 07-03-13 FVG DEMAT A/C. THERE HAVENT BEEN ANY INTIMATION TO
ME REGARDING THE AMOUNT DUE TO BE DEDUCTED FVG DEMAT. DUE TO WHICH MY
A/C BALANCE WENT LOW AND MY LIC ECS WAS RETURNED AND HENCE AN AMT OF
393.26 HAS BEEN DEDUCTED...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gowri Manohari
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong call disturbance

Address:Kanchipuram, Tamil Nadu

Dear Sir,

Am receiving wrong calls from icici bank from these numbers [protected], [protected], [protected], [protected] for the past one year. They are asking for a person called velumani. I do not know this person. He has given my number and cheated these people it seams. Evenafter telling them that its a wrong call they are threatening me to pay the amount he has cheated. They are calling me 25-30 times daily. When my 7...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prasa84
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loans.icici.bank online application

Address:Hyderabad, Andhra Pradesh

loans.icicibank.com is worst site. simply wasting of time.

for credit card application they have collected documents from me 2 times and taken 3 months time and finally told that they can not process

i have applied credit card online , it is simply wasting of customers time. they have processed my application and told that my communication address is wrong. the funny thing is that i am customer of icici and i...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kiranbatta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan issue and crap service

Address:Hyderabad, Andhra Pradesh

Hi,

I took 10 Lakhs personal loan from ICICI in Jan 2013. I was told by ICICI Relationship Manager and ICICI sales person that I get 0% pre payment charges as corporate offer. RM promised me that I will get that mentioned in welcome letter, but i didn't get that and I got as usual 5%. When I called him he said he will send new welcome letter with pre payment waiver with in 10 days. Now it has been 45 days but nothing happened....
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
P
prakasha007
from Mumbai, Maharashtra
Report
Copy

getting continuous calls from ICICI bank

Address:Bangalore, Karnataka

As per the above subject i am getting continuous calls from +[protected], ICICI bank collection department by a person called rajesh. First time he called and asked for a person whome i dont know and told me that he had taken a loan and his mobile is switched off. so he is calling me daily 3-4 times and speaks by using bad words.
Please help me to avoide the phone calls....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
crossx
from Merta, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MAB charges rampant deduction

Address:Hyderabad, Andhra Pradesh

Hi,
I have an ICICI account for past 5 years, account #[protected]. The account had been started by my then employer as a salary account. When I left the employer after a couple of years, I was asked to convert the account to savings account.

I sometimes have problems maintaining the balance of 10,000/ in my account and would have to use it in emergency. From this year, I tried my best to keep a steady amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jeetus
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Processing fees charged unethically

Address:Mumbai Suburban, Maharashtra

I had applied for a home loan from ICICI and it ultimately was cancelled. The person from ICICI stated that only when the loan is dispersed when the processing fees of Rs. 12000 will be deducted from my account. This happened in the mid of Feb and when I asked to cancel i was informed that a fee of Rs. 562 was non refundable but the agent cashed a cheque of Rs. 12000 which is unethical and disgusting.

When i speak about this...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
shilpaM
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Super saver Card Plus

Address:Maharashtra

Jan 29, 2013. I have received a call from the number [protected] one person introduce himself that his name was Tina senior manager from ICICI card Deli and told me that a special offer from ICICI card we offer you a "Supersaver Plus Pack" cost Rs.6,399/- absolutely freeof cost he also told first it will reflect your bill but at the time of bill generat the amount will not reflect in your bill the amount will be paid by ICICI card...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sreesri2408
from Palackattumala, Kerala
Report
Copy

not issue NOC after completion of payment

Address:Tiruchirappalli, Tamil Nadu

Purchased two wheeler from Radhu & Radhu Agencies through ICICI bank. the vehicle cost Rs. 45758 /- document charge Rs. 862/- and interest Rs. 1310/- totally i have to paid Rs. 47930/-. ok. Initially i paid Rs. 14973/- to mentioned agencies directly. then monthly emi Rs. 1967 x 17 months = 33439/- totally i paid to them 48412/- so far. so i paid all amount to them. but no issue NOC to me. they ask sum of Rs. 1967 for more from me. i...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ram Babu Pal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan No is not removed from its site

Address:Bihar

ear sir
my name is Ram Babu Pal .some months back i had applied for agency in icici prodential life insurance co ,samastipur.I didnot appeard in exam due to some problem .my pan card still shows linked with icici prudential.
Now i want to work with a NGO and as rule NGO cannot provide me salary as long as my pan shws linked with icici.
regarding this i have visited concorn branch to remove it but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amrish Chauhan
from Noida, Uttar Pradesh
Report
Copy

receiving wrong alert

Address:East Delhi, Delhi

Dear Sir,

I'm receiving the alert email on my email id WRONGLY. I do not having such account in icici bank with me. I have already complained to the bank on the customer care email id and the complaint number is SR[protected]. Please help me to stop these alerts....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
UBS
Report
Copy

Threatening Calls

Address:West Delhi, Delhi

Hi All,

I have been getting threatining calls from the number [protected] from Sonia (ICICI bank) She has been threatening my whole family if the payment would not be made for the Loan then she is going to kill me due to which my mother has gone into mental trauma also my wife has been harassed by her. Please help me to sort out my case....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
neeta kale
from Mumbai, Maharashtra
Report
Copy

FD amount not given....by bank

Address:Pune, Maharashtra

I Neeta Sunil Kale, Invested Rs. 2,00,000/- Two Lack in Fixed Deposit in ICICI Bank Aundh Branch, Pune in[protected], but till today[protected] I was not received my Fixed deposits amount, my cell number is [protected] / [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
C
chait60
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency, Reluctance & Denial in providing Service

Address:Pune, Maharashtra

Dear Sir / Madam,

I have raised below issues ( detailed in 2 appended mails ) against ICICI Direct.
They have a TAT of opening a new Trading Account of 11 Days, i already have an account which was inactive, even after following their advice to re-activate it they are not doing it since last 3 Months. They have taken KYC Docs from Me twice & have taken my signatures on few Forms but have not recvd any feedback / update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
Quetzalcoatl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Card

Address:Kamrup Metropolitan, Assam

I am really disappointed by ICICI this time around...
1. Having lost my Debit Card I applied for a new one in the 1st week of February in the Beltola Branch, Guwahati.
Next week I got the mail with PIN no. but the one with the Card never came. I sent an sms and got a reply that it went back because the courier did not find my place and hence they are re sending it through speedpost. I waited for couple more weeks with no avail...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vbhagwatcc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction with my ICICI Bank Credit Card

ICICI Bank Credit Card Fraud Transactions
Customer Details:
Name: Vidhyadhar Bajarang Bhagwat
Email: vidhyadhar.[protected]@gmail.com
Address: Evansville, Indiana, United States of America (From 14-Aug-2012 till Date)
Phone: Mobile +[protected], Home: +[protected]
Contact Phone Number in India: +[protected]Phone is with Brother)
Credit Card Number: 4629 XXXX XXXX 5002...
Helpful
2 other people found this review helpful
2 found this helpful
27 Comments
Report
Copy
I
ingalednyandeo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Commitment

Address:Mumbai City, Maharashtra

I am INGALE DNYANDEO M and I have salary Account in ICICI bank since Dec2011. While opening salary account ICICI representative came to company to open the account for all new joinees in L&T Powai. ICICI has 3 in 1 acoount schem. They asked everyone to open the 3 in account since it is free. that is the reason everyone opened 3in1 account with ICICI. Few people were not ready because they even dont know about the share market. Still ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SidKakran
from Mumbai, Maharashtra
Report
Copy

fake charges

Address:Karnataka

Hi,
I have got charged three times for 28.09 rupees. I called customer service they say it is because i tried transaction of amount larger than in my account.
My points are : I tried it in one day and with in 5 minutes then why there are 3 times deduction its obvious to attempt again if transaction failed.
Service care guy told that they can refund only one in life time. so I have to pay for atleast 2 times among these...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy