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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 975

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P
Pius Anand
from Mumbai, Maharashtra
Jun 20, 2013
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Address: Mumbai City, Maharashtra

Hi,

Sir, Mam,

I have transfer 3 lakhs rs in my brother ac from axis bank ac no. [protected] saving ac
2 lakhs on 29 may
1 lakhs on 29 may

My brother Name is Mukesh Anand he have his ac in icici bank and hi ac number is[protected]
but due to mistake i have his ac number[protected] instead of 3 written 8 and the money deducted from my ac and on 30th may its come to my ac only 1 lkahs rs and rest 2 lakh rs still not got both the bank are not excepting there fault and sending me to icici and axis bank daily so my humble request is to kindly look into this matter.

when i want to ask icici bank they said money is withdrawal from Mr Snehal Ramesh Kanekar.
My question is how can he only take 2 lakhs rs and bank refunded 1 lakhs to me he can take all 3 lakhs rs.

plz sort out this issue

thanks
pius anand
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    hashi63
    from Nellore, Andhra Pradesh
    Jun 19, 2013
    Resolved
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    Address: Kerala

    Hi

    NAME:hashif mohammed
    ICICIA/C no:[protected],mavoor road,calicut ,kerala

    I transfer amount 8000 on june 14th 2012 to syndicate bank account no [protected].It has been 1 week now.


    But problem is this amount hasn't been credit to above mentioned account.but amount transfered to unknown
    farook abdullah
    ICICI BANK, INFINITY CENTER,
    6TH FLR, A WING, CHANDIVALI
    MUMBAI - 400034
    pls help us to refund my amount 8000.00

    Following is the details of fund transfered:

    Biller Details
    farook abdulla
    ICICI BANK, INFINITY CENTER,
    6TH FLR, A WING, CHANDIVALI
    MUMBAI - 400034

    Customer Details
    Account No [protected]
    IFSC Code SYNB0000423
    Account Type 10
    MICR [protected]

    Payment Details
    Payment Id [protected]
    Amount (Rs) INR 8,000.00
    Date of Payment 14/06/2013
    Debit Account [protected]
    Payment Status Success
    Payment Remarks NEFT

    --
    Thanks ,
    hashif mohammed
    [protected]
    [protected]@gmail.com
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Mr. Mohammed,

    We have made a note of your contact details. Our official will contact you to assist you on the same.

    Regards.
    ICICI Bank Customer Service Team.
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      RaviIBMIndia
      Jun 18, 2013
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      Address: Bangalore, Karnataka

      Hi,
      in 2006 I was working in India with IBM India and had a kingfisher ICICI credit card which was not even used for once in my life time.
      In 2007 credit card was stolen and immediatly within an hour the card was used to purchase mobile phones in Marathahalli Area mobile shops. Noticed within an hour and complained to ICICI bank and blocked the credit card. Spent so much time in going to mobile shops and got duplicate bills and collected IMEI numbers and gave complaint to ICICI, Bangalore HAL Police. Later got a letter from ICICI that charges are disputed , understood and they will do the investigation to find the thief.
      When I was in India with IBM, I had long calls with ICICI customer care atleast to track the mobile numbers and identify the thiefs. After the complaint was taken, ICICI with drawn the amount from my statement and was happy.
      Recently I am gettinf calls again from ICICI and to my relatives and harassing about bill payment.
      I sent all FIR copy and mobile IMEI numbers and with duplicate bills.
      Even the signature the thief signed was not matching with sign on back of my credit card but sill the shop person allowed to swipe. He was supposedly to ask for IDentity card for any purchase more than 10000 but shop person also did not ask for it. I explained all this to ICICI and sent detailed faxes, registered posts many times to ICICI customer care and they responded that they will do investigation.

      Recently asking money to my father and harassing with thugs is not a good approach and not at all professional.
      In Germany and USA, when we gave complaint that credit card is stolen, they take it off immediatly. ICICI is behaving like a local goon even after providing all the evidence. They are least bothered to do the investigation.
      It is very easy for them to locate them in 2007 but they never tried to do it.
      Please help me in this. From 2007 i settled in germany but getting calls to my friends in India is very embarassing for me and keeps away for me to do business with ICICI again for any foregin transactions also.
      Phone:- +[protected] and extension 7654

      ICICI Credit cards — Bill payment

      ICICI bank Every time they are charging late fees without any proper reason, No response from Bank, They simply close the call.
      Dear Mr. Selvaraj,

      Kindly write to us at [protected]@icicibank.com with ‘Customer Service issue-Credit card’ as the subject line. Request you to provide the relevant details of your credit card along with your full name and contact details.

      We will be happy to help you.

      Regards,

      Nazia Sayeed
      Office of the Nodal Officer
      ICICI Bank

      Credit Card — Disputed credit card bill

      Hello Sir,
      I am Jayarama Raju had an HSBC Credit Card “[protected] “. I have not used this card for any purchases. Initially it is mentioned that it is free card. Later Yearly fee got added for this card. Then every month the amount is added to it. Now it is showing up the total balance amount of nearly 50,000/- . This is unutilized amount.Please help to the clearance from this amount.


      Thank you very much
      Yours faithfully
      Jayarama Raju .S
      Very simple! If you had not used the card till date just cut the card into 2 pieces and send it to the HDFC along with the cancellation letter that's all...
      Hi Sir,

      We had tried to contact you on the given number. However, we were unable to reach you. Please write to us at [protected]@icicibank.com with your contact details and credit card number. Our official will get in touch with you. Refer '4367667' in subject line.

      Regards,
      ICICI Bank Customer Service Team.
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        R
        rupeshgonte
        Jun 17, 2013
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        Address: Pune, Maharashtra

        Hi,

        My below 2 transactions were failed due to some software issue in iMobile. dated 17/06/2013 each were of Rs 36. Request you to refund the amount.

        details of transaction:
        17/06/2013 BIL/[protected]/OXIGENPMR/[protected] DR INR 36.00
        17/06/2013 BIL/[protected]/OXIGENPMR/[protected] DR INR 36.00

        Both the transactions were Online recharge. The subscriber was Vodafone. Please get back to me on my above mentioned mobile num, in case of any query

        Thanks & Regards,

        Rupesh
        Dear Mr.Gonte,

        We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you.

        Regards,
        ICICI Bank Customer Service Team.
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          K
          kaushiksatose
          from New Delhi, Delhi
          Jun 17, 2013
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          Address: Mumbai City, Maharashtra

          Respected Sir/Madam
          My account in ICICI Bank having Acc No.[protected] was having minimum quarterly balance norms .But in month of october i was charged for minimum monthly balance even though my average quarterly minimum balance was more than Rs.10000/-.I was not informed for change of status from MINIMUM QUARTERLY BALANCE TO MINIMUM MONTHLY BALANCE.Please look into this matter.

          ICICI Bank — quarterly minimum balance

          My brother holds an account with ICICI for which they increased the minimum quartely balance from 5000 to 10000 without intimating us and deducted 843 Rs as penalty. When contacted they say that they told us well in advance at the time of sending bank statements.

          ICICI Bank — Average Quarterly Balance

          Dear All

          Those who are having Quantam Optima facility provided by ICICI Bank, check this month statement. Bank had debited AQB fee of Rs 827 to those accounts, without considering the Quantan Optima Balance.

          When I complained, they refunded the amount to me.
          Dear Kaushik,

          We have made a note of your Account number. Our official will get back to you.

          Regards,
          ICICI Bank Customer Service Team.
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            V
            VIJAY DIALANI
            from Mumbai, Maharashtra
            Jun 17, 2013
            Resolved
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            Address: Maharashtra

            AS I HAVE SETTLED THE AMOUNT PAYABLE THROUGH THEIR LETTER AND DULY PAID A COUPLE OF INSTALLMENTS BUT THE BANK IS AGAIN ASKING FOR THE FULL AMOUNT THROUGH THEIR COLLECTING AGENTS WHO COME TO THE HOUSE AND SHOUT AND MISBEHAVE WITH MY WIFE.
            KINDLY HELP IN THIS AND OBLIGE
            THANKING YOU
            YOURS

            VIJAY DIALANI
            Aug 14, 2020
            Complaint marked as Resolved 

            via — misbehave by agent

            dearsir/madam,
            i booked a ticket for my grand son souravpacheriwala from delhi to guwahati, pnr no- [protected] from your travell agent via, MEDILINKS TELECOMUNICATION
            ADDRESS: 15/1, INDIRA VIKAS COLONY, OPP. SANT NIRANKARI SCHOOL, DELHI
            NEW DELHI:110009, INDIA
            [protected]@ AOL,[protected]
            THIS AGENT HAS CHARGED service charge RS :50 EXTRA OF ALL AMOUNT PRINTED AS ON TICKET, I WANT TO KNOW IS THIS RULE OR HE HAS CHARGED JUST LIKE THAT.

            ICICI — agent misbehave

            sir i have a policy of amt 6000 half yearly and i deposit two time but still my policy is due so till time no any responce by policy agent that what i do pls advise me about the condition of policy can i pay the due amt and can i recover my policy .what is the process of company to restart the policy.
            Dear Satveer,

            We're sorry to hear about your experience.

            Please write to us with your contact details and policy number at [protected]@icicibank.com (Subject line: UID 164261). We'll contact you and work to address your issue.

            Regards,
            ICICI Customer Service Team.
            Dear Mr.Dialani,

            We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4367776' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              priya.r.rathi
              Jun 16, 2013
              Resolved
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              Unable to add payee

              Hi,

              I am travelling abroad and need to confirm a payee on my ICICI Bank account urgently.

              As my India phone is not working, I am unable to receive the URN and hence unable to confirm the payee.

              Can you please help me at the earliest.


              Thanks in advance.

              Regards,


              Priya Rathi...
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              Ravinder Mittal
              from Bengaluru, Karnataka
              Jun 15, 2013
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              Address: Hisar, Haryana

              dear sir/madam
              my employee code was 27400 during sep.2007 to june 2008. my pf a/c no is MH/KDL/94095/14784 now i want to withdraw my pf balance so please send me the signed form.
              thank you

              details
              emp code 27400
              designation sales executive
              location hisar
              dept rmag
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                F
                fasiu49
                Jun 14, 2013
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                Hi ICICI Bank Manager,

                I bought a property which is under loan with ICICI bank home loan LBCHE[protected]. I signed a sale deed for 20 Lakhs in 2008. I paid 10 Lakhs as advance to the seller remaining I was planning to go for Home Loan. The seller never paid the 10 Lakhs advance given by me to bank and not evens the emis as well

                After 6 months the bank officials came to auction the property and we agreed to pay emi’s splitting me and the seller till the seller pays the 10 lakhs to the bank. The seller has paid 6 lakhs to the bank in all these years, and we were splitting the emis and paying the emis to the bank.
                From the last two months the seller is absconding and we are unable to trace him. The home loan emis are also not paid since last two months.

                The loan has an outstanding principal amount of 13.5 Lakhs; Please let me know what I should do in this case if the seller never turns up.

                What actions will the bank take up in such issues? I have invested huge amount for this property, please guide me.

                Regards,
                Fasiur Rahaman C
                Aug 14, 2020
                Complaint marked as Resolved 

                Home Loan — NEVER TAKE A HOME LOAN FROM ICICI BANK LTD

                The Great Home Loan interest rates Trick
                ICICI Bank will always offer the lowest rate in the market for new customers and as such they gain the maximum market share since a lower interest rate easily attracts customers since its a life time investments for most and even a small difference in the interest rate makes a BIG difference.

                The interest rate is pegged to a PLR (Prime Lending Rate) so they usually offer a higher discount to the PLR to new customers and therefore resulting into offering a lower interest rate than the market.

                Once the customer has availed of the loan, thats when the real story unfolds. For a floating interest rate loan, the PLR only goes up and never goes down!!! At the slightest tightening of the CRR or SLR, the PLR is increased and as such your floating interest rates increase. Not much can be done by the customer since the PLR has gone up and discount %age from the PLR is constant or fixed as per the agreement.

                But whenever the interest rates in the market go down in the market due to the liquidity increase or other factors, the PLR remains constant but the discount rate for ONLY the new customers is increased as such bringing the effective rate of interest for them lower than what the older customers are paying!!!

                So many time you will find, as a old and loyal customer, you are paying almost 4% higher ROI than what a new customer is paying to teh same bank for the same loan.

                Also, since there are penalties involved with prepayment and also, reluctance of customers to change banks due to the large sums of money involved with home loans, the customer keep losing Large Amounts of money due to this cunning strategy of the Bank!!!

                NEVER TAKE A HOME LOAN FROM ICICI BANK LTD!!!
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                  H
                  haroonahmed
                  from Bengaluru, Karnataka
                  Jun 14, 2013
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                  Address: Bangalore, Karnataka

                  Hi my account number[protected] Haroon Ahmed Rahil 07/11/1985 is my DOB
                  Without any notice how you people freeze my account, There is not Intimation for me its got freeze
                  When i call customer care people asking me to go Bank and there is no proper response to provide better solution , Am completely unsatisfied with ICICI Bank.
                  I have my EMI started newly from ICICI bank, Even i have Amount 1100.68rs.. Also my Debit card also blocked

                  I request you people to release it, i have to do transaction from this account...

                  Please check needful
                  Thanks and Regards
                  Haroon Ahmed Rahil
                  plz contact me soon or call me given number
                  Dear Mr. Rahil,

                  We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

                  Regards,
                  ICICI Bank Customer Service Team.
                  pls do it soooooooooooooooooooooooooon
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                    S
                    shirishabhang
                    from Mumbai, Maharashtra
                    Jun 13, 2013
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                    Address: Thane, Maharashtra

                    My icici credit card has re dispatched on 11th June by blue dart courier. way bill no-[protected]. but courier service is not delivering the card because of wrong address. I have already remind you,and confirm my address 2 to 3 times before, And icici bank customer care has confirmed my new address 3rd times.But still it has been dispatched on wrong address ( There is only mistake in writing building name in address ) .


                    shirish abhang
                    [protected]
                    [protected]
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                      K
                      Khan Asif Yousuf
                      from Delhi, Delhi
                      Jun 13, 2013
                      Resolved
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                      Resolved

                      Address: Beed, Maharashtra

                      To, ICICI Bank Limited,
                      ICICI Bank Towers, Bandra Kurla Complex,
                      Mumbai-400051.
                      Sub;- Redemption of ICICI TAX SAVING BOND-022001-TSB- two (Redemption Dt. 23.5.2005) & of ICICI TAX SAVING BOND-122001-TSB- two (Redemption Dt. 22.7.2002)

                      Dear Sir,
                      KHAN ASIF YOUSUF I am working in Maharashtra State Generation company at Thermal Power Station , Parli-V dist: Beed (M S ) as a Assistant Engineer. I have purchased ICICI tax saving bond-122001-TSB- two ,Bond holder No- [protected] , Certificate No-89892,Name of Certificate holder-KHAN ASIF S/o YOUSUF, Distinctive Nos-204203,204204,204205,204206 Issue price per bond -Rs 5000 X 4 Nos, Face Value Per Bond - 6660 /- Rs, Toatal 4 Nos bond, Purchase Date or Date of allotment : 23.01.2002, Redemption Date : 23.5.2005.
                      Also, I have purchased ICICI tax saving bond-022001-TSB- two ,Bond holder No- [protected] , Certificate No - 317977, Name of Certificate holder-KHAN ASIF S/o YOUSUF, Distintive Nos-597721,597722,597723,597724 , Issue price per bond -Rs 5000 X 4 Nos,Face Value Per Bond - 7000 /- Rs . Total four nos bond. , Purchase Date or Date of allotment: : 22.03.2001, Redemption Date : 22.7.2004
                      You are requested to dispatch of the cheque towards the redemption of the above said TAX SAVING BOND- to his address at the earliest.

                      Thanks,
                      KHAN ASIF YOUSUF,
                      e-mail ID- [protected]@gmail.com
                      Mob.No [protected] & [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Sir,

                      We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                      Regards,
                      ICICI Bank Customer Service Team.
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                        C
                        chviplav
                        from Pune, Maharashtra
                        Jun 12, 2013
                        Resolved
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                        to ICICI

                        This is an old credit card account which i was using from the past 6 years. I was very regular with the payments for many years and also paid 94000/- and cleared my dues in Nov 2009 . But due to my father sickness , I was unable to pay the amount since May 2010. Later i approached the ICICI bank multiple times for a request for settlement of account , but they did not responded to my requests.

                        Since a month , I was getting multiple harrassment calls from ICICI bank Chennai for the same credit card account , Daily i was getting 100 calls to my mobile and harassing me with foul and obusive language . Today ( June 12 , 2013 ) , they called my Accenture office ( Bangalore ) and was using profanity / foul / obusive language to the office receptionist. I got calls from these numbers [protected] , [protected] , [protected]
                        Even they harrassed my sick mother at hyderabad location ( she is having neuroligical problems ) at my residence location resulted in a nervous disorder attack.

                        I cannot tolerate this kind of harrassment and i dont understand how can they call my office and use obusive language . I request the ICICI bank officials to close this old Credit card account with an final settlement / amicable amount . I am ready for a final settlement . They can reach me on [protected]

                        ICICI Credit card division has breached and violated all RBI guidelines and using muscle power against my father and mother in Hyderabad office and calling my office location is completely violation of RBI guidelines.

                        I am ready for a final settlement . They can reach me on [protected]. Provided they speak in a respectable manner. IF that is not possible , then we can settle this matter in the court of law., This kind of behaviour ICICI bank collection department is not acceptable.


                        Thanks and regards
                        Viplav Chodavarapu
                        Hno 7-1-29/a/1/503
                        united annex apartments
                        hyderabad.
                        Aug 9, 2021
                        Complaint marked as Resolved 

                        ICICI - credit card — Not Reaching Settlement

                        Dear Sir / Madam,

                        Ref : Credit Card No.: [protected]

                        I would like to start with, I had this card which has expired sometime in 2008. I had hardly used around 35, 000.00 on the card. Then due to heavy travelling I was unable to pay the amount on time and late fee charges piled up on the card. Then the total due showed something like 74, 000.00. Then some person from Global Credit Services came to me and I requested for a settlement at 52, 000.00. I have given them appropriate cheques and the agent assured me that a settlement letter would be given to me after which the man disappeared. Then for some time this matter was left alone for the convenience of ICICI probably. Then I was again travelling to Delhi and one Mr. Muthu (probably a fake name) called me and said if I could arrange 3, 400.00 somehow it would be full and final. Since I had already gone through this kind of incident I took a receipt on white paper to safeguard my side. Then again after some time they started asking for payment. While I was in an important meeting one person calling himself Livingston (again fake) calls me and abuses me with mother and sister abuses and also called be a Bastar_d. Then some by the name of Jaikumar calls me and says if I could give 4, 250.00 which is a last payment he would give me a letter stating that it will be full and final and no one would call me again. After that all the contact numbers are either switched off or not-reachable. If I manage to get some one Mr. Jaikumar does not come on line and very arrogantly without explanation cut the call. Kindly help me in this matter.

                        ICICI Credit Card — Violetion of credit card criteria

                        Dear Sir/madam,
                        I got the ICICI credit card on 19th September 2008. Inside the kit I got the brochure and credit card.
                        There it has been strictly mentioned that the monthly EMI will be INR 1000.
                        But every month they have charged INR 2000 for EMI and calculated the tax and interest on that.
                        Besides that as I received the credit card on 19th September 2008.
                        That means the statement should be start from that day.
                        But they have started the statement from 4th September 2008 and I did not get that statement first time.
                        How its possible?
                        Another thing is that In the credit card they have never mentioned the credit card account no and also they did not mentioned it with the initial card statement.
                        But suddenly they are saying the card no is [protected].
                        It was also mentioned in the legal notice which I got.
                        later they have explained that credit card no was actually did not sent to me and has been merged with my original credit card as my credit card account no.
                        please look forward to this matter. My contact no is [protected]
                        Hi,

                        We are the customer service team from ICICI. We have made note of your complaint and will take necessary action soon.

                        Regards,
                        ICICI Bank Customer Service Team.
                        Dear Sir,

                        We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                        Regards,
                        ICICI Bank Customer Service Team.
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                          vinusharao
                          from Delhi, Delhi
                          Jun 12, 2013
                          Resolved
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                          Resolved

                          Address: Andhra Pradesh

                          I am having my salary account in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough.
                          I got to know this not legal from this costumercaomplaints forum.
                          Need justification
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            marteendurairaj
                            from Ponnagaram, Tamil Nadu
                            Jun 12, 2013
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                            Address: Madurai, Tamil Nadu
                            Website: www.icicibank.com

                            i am a teacher.i got housing lone no LBDD[protected].
                            in the year 2004. up to DEC 2012 i paid monthly lone dues.
                            that month i paid full amount,because i retired from my service.
                            they told with in 15 days we'll return original document,after 4 months i asked and pleased them
                            then they gave one letter my original document was missed at mumbai,
                            still did not give proper response.
                            now i am in critical position to sale this property,my son is at hospitality in serious condition.
                            noone not read to buy this.
                            yours
                            marteen
                            Dear Sir,

                            We are sorry for the inconvenience caused to you. We have made a note of your Housing loan number. Our official will get back to you.


                            Regards,
                            ICICI Bank Customer Service Team.
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                              satishdscl
                              from Chennai, Tamil Nadu
                              Jun 12, 2013
                              Resolved
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                              Resolved

                              one 16th june-2012 some one hacked my netbanking login and password and transferred the amount of Rs 16000 from my account to his own account when I received the msg I was shocked then I contacted the Manager ICICI branch Hardoi He did not give any suitable answer he only told that we will have enquiry till now I have not got my money back pl help me in this matter
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              ICICI Bank — internet banking password

                              my AWB Nom[protected] which was dispatched on 12/5/2008 & not recieved yet.
                              Kindly revert ASAP

                              ICICI BANK INTERNET BANKING — INTERNET BANKING PASSWORD

                              ICICI BANK HAS DESPATCHED MY INTERNET PASSWORD ID THRU ELBEE COURIER ON 16/6/08 BUT TILL TODAY 26/6/08 I HAVE NOT RECEIVED THE COURIER. MY DOCKET NO. IS[protected].

                              ICICI — INTERNET BANKING PASSWORD

                              ON[protected] I HAVE APPLIED FOR INTERNET BANKING I.D AND PASSWORD. STILL COURIER HAS DIDN'T REACH MY HOME.

                              ICICI Bank — Net banking password

                              I applied net banking password three times but i did get any respone from bank side.

                              i call to to telephone banking they are saying already i sent the password through post but i did n'tget any letter from Icici bank.

                              Could you please provide the Net banking password ASAP other wise I will stop my transactions in icici.

                              please revert on my query
                              Contact No : [protected]
                              My SB A/C No[protected] Salem, Tamil Nadu). i request you to send me net banking password to my address

                              B.Prabu
                              284/24 Varma Garden
                              Yercaud Main Road,
                              Gori Medu
                              Salem - 636 008.
                              Tamil Nadu
                              I applied net banking password three weeks before but i did get any respone from bank side.

                              i did n'tget any letter from Icici bank yet.

                              Could you please provide the Net banking password ASAP .
                              please revert on my query
                              acc no:[protected]
                              Contact No : [protected]
                              SIR,
                              WHY NOT DELEVERD MY COURIOR. COURIOR DOCKET NO[protected]. MY NAME IS SUMIT SARKAR. MY A/C IS MALDA BRANCH IN WEST BENGAL. MY ADDRESS- MAHESPUR BAGANPARA, P.O MOCKDAMPUR-732103, MALDA (W.B)

                              ICICI Bank — internet banking id

                              sir,
                              i have misplaced my document of internet baking id, , n m not been able to purchase or book tickets online as it always ask for my internet banking id. i m having visa debit card.
                              my account no is[protected]

                              ICICI BANK NET BANKING — Debited money from my account

                              Dear Sir,
                              My name is sujeet kumar tiwari residing at bangalore and i have an icici bank saving account and credit card. My credit card is linked with my saving account. On 10/08/09, amount Rs 1000 (500+500) is debited from my saving account and Rs. 500 debited from my credit card which is linked with my saving a/c through net banking. Both amount (Rs. 1500/-) is debited for prepaid mobile recharge bill (Mob. No.[protected] and i am calling to that mobile but phone is always coming busy. In my saving account on that time balance was only Rs. 1033/-. I contacted to the icici bank costomer care, icici bank nearest branch HSR layout, and mailed to icici bank costomer care but they are not taking any action.
                              Dear Mr. Kumar,

                              Kindly write to us at [protected]@icicibank.com with your account number, credit card number and contact details.

                              We will be glad to assist you.

                              Regards,

                              K Raghavender
                              Office of the Nodal Officer
                              ICICI Bank

                              ICICI Bank — Not getting my Internet banking Password

                              I have applied for the for the Internet banking password for my Internet banking password from Icici bank branch AJC BOSE ROAD branch, kolkata on 11th of april 2011.On 13 th april i got the msg from them it has been dispached and i will receive within 7 days.But that seven days have not came till now.My reference number is SR[protected]. When i asked the bank people they told to contact the Maruti courier and when i contacted the customer care of the bank they also told the same and they told that its my responsibility to collect the same from the courier service.The courier service was horrible.I am roaming here and there,kIndly help me out from this.My name is Biswarup Chatterjee.My number is [protected] .when can i expect my internet banking passwordfrom them ?
                              Hi,

                              We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                              Regards,
                              ICICI Bank Customer Service Team.
                              I forgot my Transaction Password. please let me know how to get my password
                              Dear Sir,

                              We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4355787' in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
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                                baiju14
                                from Ahmedabad, Gujarat
                                Jun 12, 2013
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat

                                I Bhavesh Vora, Resident of Baroda city, Gujarat. I purchased a Life Insurance policy with your company on my name, bearing Policy no : 17641386. Premium of this policy was Rs. 3 Lacs/ annum and policy name was Wealth Builder. I purchased this policy from one of my colleague’s reference from Mr. Nirav shah, working as Branch Manager , Icici Securuties – Memnagar Branch, Ahmedabad.

                                Because I came across certain Financial Liability unexpectedly, I went to the Icici Prudential branch to cancel/free look this policy on 25th of April, 2013. But they did not accept it, saying it’s 4:30 pm so come tomorrow morning. When I reached to the office very next day on 26th April at 10:30 am, this time they refused to accept the cancellation application saying your Free look period is over and we can’t do anything about it.
                                I was shocked to hear that the free look period is over but as per me the last date has to be 27th as I have received the policy on 12th of April and hence considering 15days free look time the last day has to be 27th. I informed them the same so they checked their system & said that the policy was delivered to me on 10th of april. I requested them to pls let me know the name of person who has received the policy. They said it was acknowledge by some Pravin bhai and there is no one of this name in our family. I am shocked and surprised how such important document was handed over to some unknown person who can misused such important document in a big way.

                                Considering above reason, I fail to understand that where am I at the fault when I made it on 25th or even
                                If on 26th , which was the 14th day itself as per policy received by me on 12th of April. Still they made me write a request letter of Extended Free Look for Refund of my money and ask me to wait for 4 working days to get the procedure done.

                                Now, ever since I have given that request letter, till date, I haven’t got any reply from company. Though I tried to know the status today morning and I called up at call centre and also called Mr. Prashant Solanki whom I met at the Ipru office on 26th April, to understand the status, even they were clueless and asked to me contact front desk office.

                                I hope with this clarification, the picture should be very clear to you and It will be easy for you to understand my situation. My only request to you is that I should not suffer for unnecessary reason where in there is no fault of mine.

                                So, please look into this matter and give me the justice.

                                Regards

                                Bhavesh Vora
                                91 [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Mr. Vora,

                                We regret the inconvenience caused. We understand our representative has contacted you and acknowledged your concern. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.

                                Regards,
                                ICICI Prudential Life Insurance
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                                  RATHEESHCK
                                  from Mumbai, Maharashtra
                                  Jun 12, 2013
                                  Resolved
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                                  Resolved

                                  Address: Thiruvananthapuram, Kerala

                                  My name is C Krishnann Nair a retrired Central Government Employee from VSSC. I have a service of almost 40 years.
                                  I have taken a Vehicle loan from ICICI Bank. Loan Account No : LA TVM[protected].The monthly EMI for the loan amount is comming to my account first of every month.


                                  Usually my pension amount will get credit to the bank account only before 05th of every month. If there is no sufficient balance in the account the cheque may got returned and i have to pay the bank cahrges.

                                  I had requested the bank to change the Date of ECS. As per the reply from the bank there is no provision to change the date of the emi.
                                  I have no other source of income other than the pension amount.

                                  My humble request to the honorouble court to consider my request to change the date of ecs.

                                  As a senior citizen kindly pass a favour decree to me.

                                  My address is C.Krishann Nair,Gopika,Merry Land Studio road, Ind Estate PO Trivandrum, 695018,kerala.
                                  Mobile No [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    handa63
                                    from New Delhi, Delhi
                                    Jun 10, 2013
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                                    Address: Faridabad, Haryana

                                    Dear sir i got a saving account in icici bank.I deposited some cash in the icici 21c faridabad branch on 20/5/2013 details as follows-:
                                    Account Holder name: Meenu Handa(my wife)
                                    A/C no.[protected]
                                    now the discrepancy is that in the deposit slip notes denomination is (100*5=500 & 500*71=31500 grand total 32000) i made this mistake where it should be (100*5=500& 500*71=35500 grand total 36000) deposit recipt with me says (100*5=500 & 500*71=31500 grand total 32000) but when i check with with bank file there is cutting done on that file instead of 71 notes there is 63 notes of rs 500 and there is sign on that cutting which is not mine but in my copy there is no cutting done means someone has done cutting intentionally on 07/06/2013 i came to know about this and after visiting in the branch they denied that there is no fault of bank/cashier as they got full trust on him & on 08/06/2013 i visit that branch again to get certified copy of that deposit slip then they told me to write a letter for this which i did and they (bank manager) will do the internal inquiry on this and check with the legal procedure that they can give the photo copy with stamp of that slip to me or not.
                                    Please guide me about this case what all my rights what action do i take or what is the legal procedure i can do
                                    Dear Sir,

                                    We are sorry for the inconvenience caused to you. We have made a note of your contact details and the branch details. Our official will get back to you.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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                                      Mohammad Asif Shaik
                                      from Mumbai, Maharashtra
                                      Jun 10, 2013
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                                      Address: Bangalore, Karnataka

                                      I have taken ICICI back account recently.....called up to customer care to resolution..........it was 57 min conversation and surprisingly i lost 57 rs.........WHAT THE HECK IS THAT?????????????????? this bank doesn't have a TOLL Free num?

                                      ICICI Bank — No Information

                                      Hi,

                                      I am using my ICICI Platinum card since last year, but every time the reward points are getting transfered to I mint account.

                                      and neither from ICICI Bank and nor from Imint points I am getting any notification about the points.

                                      Now, I dont know whether all my gained points are lappsed or still available ...I believe it should be somewhere around 1000 + points.

                                      There shd be somebody who keeps us updating from I mint side that these points we have in our imint card and it will get lappsed if we dont use within XXX period.

                                      Rgds,
                                      Rakhi
                                      Dear Mr.Asif,

                                      Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4348042' in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Really Very pitty that for NRI customer they have Toll Free number. But for Local resident of India they don;t have toll free number. And even if you try to call on chargable number you will end up spending atleast 30-40 Rs to get the resolution if at all it is provided in one call.
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