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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 973

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T
tushar150
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Error

Address:Chandigarh, Chandigarh

Dear Sir,

I am Tushar. I am using ICICI bank account[protected] and ATM; from last one year and 9 months. It's a salary account. Recently on 11th January 2013 I have debited Rs 2000 from oriental bank ATM Machine(from Katra Branch, Jammu) but due to transaction timed out; ATM didn't withdraw the money but amount is debited from my Account. I have file the complaint to icici customer care on 16th Jan 2013 with...
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nimish kapadia
from Mumbai, Maharashtra
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recovery agent

Address:Mumbai City, Maharashtra

respected sir i use to hold a icici bank credit card since 2008 i was been paying them on a regular basis till oct 2010 during that time my mother fell ill and i was unable top pay them money i had a limit of 52000 rs acording to me i have allready paid them the principal amount still they r showing a outstanding of 63000 rs at the moment my financial condition is very week and i am unable to pay money inspie of that i have paid them around...
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Sudha Muthuramalingam Thevar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To unblock the ATM Debit Card

Address:Bangalore, Karnataka

HI,

My husband's ATM card was blocked due to wrong PIN number typed more than 3 times in a day. Whether it will unblock automatically after a day? What is the procedure to activate his ATM card. Can you please mail me how you got unblocked to [protected]@gmail.com.

Card # 470**********557

Thanks & Regards,
Sudha Balasubramani...
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Neeraj Malhotra1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest Calculation Sheet

Address:Maharashtra

This is with regard to Bill generated on 11th March for my ICICI Bank Credit card. Post bill generation I had asked for Interest Calculation Sheet on 16th March 2013 for which I was provided with a service request no which I did not note down as I trusted them to reply to my query within the stipulated time frame. However, later on 29th March I called them again and was told that the service request has been closed. I was again provided with...
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Raju Vishnubhai Tarwani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged of Annual Fees

Address:Ahmedabad, Gujarat

Dear Sir,
I am a new holder of credit card of ICICI Bank.When i have applied the credit card through Executive of ICICI Bank they have cnfirmed First year free card in the presence of 10 officers of my office.In the month of April.2013 i have received the credit card through Currior service and yester day i have received first statement charging 223/-Rs as annual fees.Sir it i my request kindly verify the same with your executive...
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S
samirkaneriya
from Jaipur, Rajasthan
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ICICI Bank Credit Card Not Received

Address:Nashik, Maharashtra

Sir/Madam

I am credit card holder of ICICI Bank with credit card no. 4629 XXXX XXXX 3007. On the 26th March 2013 I call to customer care of ICICI Bank to block my this credit card due to some transaction dispute. At that time (26th March 2013) I also given request for NEW CREDIT CARD. & customer care rep told you will get NEW CREDIT CARD within 7 working days. But Today(11th April 2013) i not get my NEW CREDIT CARD. I also...
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C
CA SHOBHIT
from Mumbai, Maharashtra
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TWO CARDS ISSUED ON THE SAME NAME

Address:Gautam Buddha Nagar, Uttar Pradesh

HI

ICICI BANK issued two credit cards with different numbers in my name but i have only one card.

I come to know it when i got two statemnets on my email for two different cards.

Please resolve it.

Shobhit
[protected]...
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J
jitenderS
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cloning of my credit card by bank

Address:North East Delhi, Delhi

icici crdit card doing cheating and this not possible without high management and and i want to help, safe others who may get surprise bill even after they not used card still bill of same card is cming...

i need compensation because we not have good income..but if they raise bill and u not pay charge interest and force to suicide, sell house but make payment...and sy its all right, accurate and correct bill

I...
+5 photos
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R
rupeshgonte
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge

Address:Pune, Maharashtra

Hi,

I recharged my DoCoMo mobile using iMobile service from ICICI bank. I received an error stating that the service provider is not available. However balance got deducted from my icici account

this happened to me twice with the recharge amount of Rs 50.

below are the details,

Date of recharge: 09/04/2013
Recharge amount - 100 ( 50*2)
description of first transaction...
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V
venuvenu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on the name of exchange rate

ICICI bank is a very smart cheater on the name of foreign exchange, if any one else has the same issue and would like to cooperate with to launch a case in consumer court (India and USA) please contact me through email ([protected]@gmail.com).

situation faced:
Transferred money to India, based on the slab i was given a foriegn exchange rate INR 54.22 for each USD
on the same day i completed the transaction and...
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R
r s shah
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reward points

Address:Ahmedabad, Gujarat

Reward points how to reddem?Further,in statement bank shows that I have redeemed the points,but I have not redeemed it.How I get all the points?On phone waiting period is about 6 to 10 minutes and some time no responce.Why?...
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jay_jaysinh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint for cibil

Address:Kutch, Gujarat

Dear sir,
I allready pay for credit card bill & his give me settlement letter but,my name is declear cibil.
so please help me reliving my name cibil


icici bank card no.[protected] Date;May 21,2012
ref. No.cc/[protected]/1205/402638
amount 5500


Hdfc bank credit card no.[protected] Date;May 21,2012
ref no. s 1069118br...
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S
srividyas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card status not updated

Address:Pune, Maharashtra

Hi,

I have applied for credit card around 2 months back with application no J[protected]. I also got verification calls and mails for the same. Please find attached the same. After this I didn't receive any status on application. When I call customer care, they are saying no such application request exists. Please update at the earliest.

Thanks& Regards,
Srividya Sabbineni
[protected]...
+1 photos
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TBanerjee
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit Amount not being Credited back even 1 month after maturity

Address:Hyderabad, Andhra Pradesh

Hello,

I opened a recurring deposit account with ICICI @ 8000 per month for 1 year @ Hyderabad Miyapr branch.

ICICI is not crediting back the Maturity amount which is More than 1 lac.

Every time I am calling customer care for the past one month, the executives are saying “this is related to some other department and Our official will get back to you soon to assist you “and then they disappear...
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harshad prakash karekar
from Mumbai, Maharashtra
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card balance

Address:Pune, Maharashtra

I have received ICICI gift card as a wedding gift. After few purchase i want to know balance of my gift card. But ICICI don't have any facility to check balance online where as other banks do provide easy balance check online facility.
For ICICI gift card balance inquiry one need to call their Customer Care. I try calling customer care pune # [protected] but after choosing so much of options to know balance (about 5-6 min+1-2 min...
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Anilrontala
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service- reg

Address:Hyderabad, Andhra Pradesh

Hi Sir/Madam,
I am Anil Kumar from hyderabad. I am a cutsomer of the ICICI BANK for the past 5 and a half years. I have been using their crdit cards for the past 2 years almost.
1. There was no problem earlier with their customer service number for AP circle [protected]. For the past 3 months onwards the problems started. Whenever, I dial the number, the automated voice takes me till the options "please...
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arun rohila
from Mumbai, Maharashtra
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Balance deducted but online form was not submit

Address:Bhiwani, Haryana

Dear ICICI Bank,

I have submit the online fees of 810.80 rs. two times ,my balance was deducted both the times but form was not submitted.

So, total 810.80x2 =1621.20 was deducted. So i want this back.

I'll be very much thankful to you.

Regards,
Arun Rohilla
[protected]...
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prakashborhade
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment already done but its showing not received

Address:Maharashtra

Dear Sir,
I was having two icici bank credite card five years back timely i have making payments of card but because of some personal reason payment was not for few month but after conversation with bank person i have done full & final settlement with bank person in may 2011 as per bank person said i have made payment by cash & that person given me settlement latter & payment receipt now bank is telling me we have not...
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Manoj Bistania
from Mumbai, Maharashtra
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Unauthorized transaction on ICICI credit card

My ICICI credit card has been hacked. On 5th April, 2013 around 20.14 PM I got five sms alerts on my mobile that transactions in USD (around 700) was made at various outlets.. I was shocked because my card is very much with me and I have never shared details about my credit card with anybody. I am quite educated and know the importance of confidential data regarding credit cards. Immediately I tried to call ICICI call center and after 10-15...
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CS Manohar Rao
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Credit card statement

Address:Bangalore, Karnataka

sir,
After every 5-6 months once, the ICICI bank not despatching the credit card statement. it may be with courier people problem or banks problem itself.I have requested the concerned officers umpteen number of times regarding sending of hard copy of the statement. I have paid the credit card amounts well within the time period as and when I receive hard copy of the statements.My credit card No: [protected] and using...
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