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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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K
karansarin
May 21, 2013
Resolved
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We wanted to complain about unresolved service requests we created with ICICI bank about 1.5 months back. The service request numbers are SR[protected] and SR[protected]. The service requests were to get a statement of the fixed deposits we had with ICICI bank in the calendar year 2012 (Jan 2012 – Dec 2012) and the amount of interest we received and the tax that was withheld. This was needed for the purpose of filing tax returns in the United States. To begin with, ICICI sent us a completely wrong statement which the customer service rep acknowledged when we spoke to them. After that, all we have been getting as a response is that due to unavoidable circumstances, they cannot send me the details and that it will take another 7 business days. We have now gotten this email 3-4 times. We fail to understand why it is taking so long to get a simple statement from ICICI bank. This is highly incompetent and no way to treat their NRI Edge customers. We requested the same from HDFC and got a response in less than 8hrs. We are already more than 1 month late in filing the tax returns in the US now with no idea when ICICI will send us the details. Expected better service from ICICI bank especially given that we have been customers for almost 10yrs now.
Aug 13, 2020
Complaint marked as Resolved 

NRI — statement

dear sir,
i m mohamed nazer NRI account with u r bank, account no:31599 canara bank coimbatore main branch, oppenakara street branch.last week three time i mail u, but no boady care abt this, regarding my current statement, bye mail, pls consider abt our matter, [protected]@gmail.com, by post also u are not sending statement, byemail also not sending,

thank you
mohammed nazer.

NRI — tax refund

Sir,

My PAN No: AMCPK6146M
I had submitted tax papaers on 29.9.08 for assessment year 2008-09.
so far i have not received refund. will you please let me know the status
of my refund.
thanking you and awaiting to receive favourable reply from your end

vamsi

NRI — outgoin and incomige details

my vodaphone number is [protected]please give me outgoing and incomige details (2009 July to august27)
thank you

NRI — a person accepting bribe

dear sir i wish 2 inform u about someone who is accepting bribe in the jalandhar passport office.her name is mrs neelam goel.she is making money by unfair practices.she is working as a supretendent in the jalandhar passport office.howcome a govt empolyee afford 2 have built 3 well furnished houses, a car 1 child to study.her one son named chetan goel is also involved in this n is helping her.he is having no other business.he has made an office just in front of the passport office and is helping his mother in making money by troubling,ditching the common people who come to the passport office.i request you to keep an eye over it .
thanks
gurdit singh
england.
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    Prithesh617
    from pune, Maharashtra
    May 21, 2013
    Resolved
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    Address: Pune, Maharashtra

    I AM AN ENGINEERING STUDENT .I HAD TO REPEAT A YEAR DUE TO MANY BACK LOGS. SO DURING MY YEAR DOWN I WORKED IN
    SUTHERLAND GLOBAL SERVICES FOR SEVEN MONTHS (MARCH2012 TO SEPT2012). I WAS ISSUED CREDIT CARD IN OCTOBER2012 FROM ICICI WITH CREDIT LIMIT OF 35000 INR.SO I MADE PURCHASE OF 17500 IN OCT AND PAID MAD OF 950INR IN NOV AS PER STATEMENT. THEN IN NOVEMBER I MADE PURCHASE TILL 33000 AND PAID MAD OF 1800 INR AS PER STATEMENT .I WAS NOT ABLE TO PAY FOR JAN SO I PAID 3000 INR IN FEB.SINCE THEN I HAVE NOT MADE ANY PAYMENTS .NOW I AM DOING MY INTERNSHIP AND I DONT HAVE ANY SALARY(0 INR). RECOVERY AGENTS ARE CALLING MY PARENTS AND HARRASING THEM .MY PRINCIPAL AMOUNT IS 33000 AND OUTSTANDING IS 44750. SO I CALLED ICICI FOR SETTLEMENT.THEY ARE OFFERING ME FOR 33000INR SETTLEMENT. I SAID IF I CAN PAY 33000 WHY SHOULD I GO FOR SETTLEMENT AND SPOIL MY CIBIL. ANOTHER GUY FROM ICICI SAID WILL OFFER 20000 INR SUBJECT TO APPROVAL. BUT HE DIDNT RAISE THE RQUEST BCOS HE VERIFIED IT FROM BACKEND TEAM AND THEY ASKED ME TO DEFAULT FOR ANOTHER 3 MONTHS TO GET 20000 INR SETTLEMENT.I ASKED THEM IF RECOVERY GUYS WILL STOP HARRSING MY PARENTS .THEY CANNOT ASSURE ME ABOUT THAT BECAUSE THEY ARE THIRD PARTY. I ASKED RECOVERY AGENT MAHESH ([protected]) NOT TO CALL MY PARENTS BECAUSE I AM LIABLE TO PAY CC LOAN. BUT HE ABUSES ME AND SAYS RECOVERY GUYS WILL COME AND BREAK INTO YOUR HOUSE.WILL CREATE RUCKUSS. I SAID HIM THAT I WANT TO MAKE SETTLEMENT BUT HE REFUSES TO OBLIGE.
    PLEASE HELP...............
    Aug 13, 2020
    Complaint marked as Resolved 

    ICICI Bank — harassement from recovery agents

    Recovery agents from icci bak visited my hous ein my absence and used bad language with my wife. they are threatning me with dire concsequences.

    icici credit manager amol kulkarni is responsible for this nuiscance his numbers [protected]. he m, ay be boooked under law.

    agnt name tel numnbr[protected]

    ICICI Bank — Harrasment by credit card recovery agents

    Dear Sir/Madam,

    This is regarding harrasment which ICICI bank recovery agents are doing.

    I received a call from ICICI bank credit card deparmrnt (recovery agents) on tuesday,9.3.2010 at around 2.00 pm citing that someone has defaulted in credit card payment upto rs.3 lakhs and he has given your reference while taking the card and they went on abusing me and uttering very bad language which you cannot expect from reputed bank.

    Now i want to know how i am responsible if someone gives my name as a reference and whether bank has any right to abuse me in such a manner?

    Please guide me in the aboove manner so that i initiate some action against the company for harrasing me in such a manner.

    Thanks and Regards,
    Manoj
    Dear Manoj,

    We are the customer service team at ICICI Bank and apologise for the inconvenience caused to you.

    Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 281381) so that we can check. We'll be glad to be of assistance.

    Regards,
    ICICI Customer Service Team.

    ICICI Bank — HARRASEMENT FROM ICICI BANK

    Dear Sir,

    I am a ICICI bank credit card holder. I have not done payment of my credit card since five months. I have been called so many times from ICICI bank for payment but due to my financial problem I could not pay the amount. They used to talk with me in very rude manner and all they used to say. I told them so many times for settlement of my credit card at reasonable rate they used to ignore it and abuse me and used to talk all irrelevant things. Today morning one fellow Mr. Avinash Nayak from ICICI Bank called me (Mobile No. [protected]) for payment and talked all rubbish. He insulted me in a very bad way and also said me characterless. Is he got right to say all this to me. being a lady customer atleast they should think before talking. He scrimmed on phone on top of his voice. My brother spoke to him regarding this, he insulted him also. later he phoned me and said how many yaar (boy friend) you have, I don't think he is your brother he is one of your boyfriend. I was in the Office and he harrassed me like anything. previous day h e only told me that we will settle your credit card account at reasonable rate i.e. Rs.22,000/- and you only have to pay token money first and balance later on, I
    told him that I am ready to pay provided I should get settlement letter from your bank stating the amount of settlement and less token money. but he was not ready to that. I want you to see in this matter.
    just give complaint to police department. they will see his end.
    Don't pay them a single penny...and report to police...
    Hi,

    We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "721191" in the subject line.

    Regards,
    ICICI Bank Customer Service Team.
    Dear Sir,

    We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4310453' in the subject line.

    Regards,
    ICICI Bank Customer Service Team
    I had personal loan from icici bank which i took in 2008 and due to unforseen circumstances could not repay that. After seven year the recovery agents have started harrassing my wife and her family and friends that they need to confirm my address. My financial conditions is still not better and i cannot pay the icici, but does that mean that i will face their such a harrassment. The numbers which they call from are:

    [protected], [protected], [protected], [protected], [protected], [protected]

    and the main person who calls my wife is Rajiv from some collection agency.
    Dear Customer ( jasnan),

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2mzmr_aaai) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Tarandeep7
      from Nellore, Andhra Pradesh
      May 21, 2013
      Resolved
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      Address: Andhra Pradesh

      Hi ICICI Fraud Team,

      My name is Tarandeep Singh (Mob-[protected]), I am attaching all the relevant documents in regards to my query.

      I applied for the consumer loan of Rs. 53,000 on 19th May, 2013 (as shown on page no 5) from Capital First, which got rejected because of my unfortunate poor CIBIL rating, So on 20th May, 2013 I requested for my Cibil score and I have been given “Cibil Report # CN-613,601930” by which I got to know that there is a ICICI Credit Card #[protected] (as shown on Page no 2 of Cibil report) issued under my name in 2008 and interesting part is “I HAVE NEVER EVER APPLIED FOR ICICI CREDIT CARD IN MY ENTIRE LIFE NEITHER ME OR ANY OF MY FAMLY IS LINKED WITH ICICI IN REGRADS TO ANYTHING”.

      I am running so much disturbed because of above, since yesterday I am trying to get a hold off some one responsible in ICICI but your department is keep on kicking me from one to another.ww which I call “Pathetic Customer Service”.

      • In 2008 I was in the age of 19 and I was studying that time with no JOB, so how could a card can be given to the person who’s studying and not working.
      • I been to your Gachibowli Branch-Hyderabad and I got to know that only thing matches the Credit Card is My name and My Pan Card rest the other credentials(Age, Mother’s Maiden Name, Address, Phone Number, Photograph) have been Generated by ICICI CREDIT CARD TEAM who has done fraud with me.
      • Since my childhood I have only lived in 2 address in Delhi.
      1. 5/1, Ashok Nagar-New Delhi-110018 till 2012
      2. A-37, Asha Park-New Delhi-110018 since 2012 and now I have moved to Hyderabad in Oct-2012 for JOB.

      • I don’t know how ICICI have Generated “ House Number B/278, Bindapur DDA Delhi-110059, conveyed it to Cibil and the Credit Card is also registered at same address and I have never ever heard of this address in my entire life.

      I am going to highlight this to Media and will go Legal if necessary action will not be taken against it.

      I will charge you for causing me Mental Stress and my Cibil History.

      Let me know if you want to meet me face to face or you need anything else from my end, I am attaching my Original Address Proof and ID Proof.

      I want you to GET MY PRIVLEDGE BACK AND TAKE ME OFF FROM CIBIL else I will be fighting till last breath.

      Regards,
      Tarandeep Singh
      Ph#[protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      ICICI Credit card dept. — Credit Card

      Before 2 months we got many calls from a call center saying that they can provide the ICICI Prudential Life Insurance and to that amount they will be providing emi card. At that time we said we are not interested and stay cool.

      Few days passed and we got a life insurance policy to the home and by then onwards icici credit card customer service people are calling us and asking to pay that bill. Infact we did not receive that EMI card and we have not asked for life insurance policy.

      And we dont want the policy and also the emi card.

      we are making calls to customer care asking to cancel both the cards and policy saying that we are not intersted at this time.

      but when we are calling credit card dept. they are saying us to call insurance dept. first and vice versa.
      Dear Mr. Singh,

      We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.

      Regards,
      ICICI Bank Customer Service Team.
      Dear Sir(Mahesh),

      We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .

      Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?e...
      Request you to quote the reference number 074331_aaaa whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

      Regards,
      ICICI Prudential Life Insurance
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        Chaitanya Daphal
        from Mumbai, Maharashtra
        May 21, 2013
        Resolved
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        Resolved

        Address: Pune, Maharashtra

        I'm using the ICICI Bank Coral Credit Card since from last 4-5 months. The ICICI Bank execute told me I will received the my welcome gift after I paid my first payment. However I didn't received my welcome gift, which contains the Satya Paul gift voucher of 3000 Rs and one Tie. I raise lot of time complaints in ICICI bank, but told me your gift is mailed through Blue Dart Courier company in march-2013 month, but it is not received to me.

        I'm trying to track using shipment no, which is given by ICICI bank, which is not valid. So I raise a compliant in ICICI bank, but no one responsed to me yet.
        Aug 6, 2021
        Complaint marked as Resolved 
        Dear Mr.Daphal,

        Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4308162' in the subject line.

        Regards,
        ICICI Bank Customer Service Team
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          G
          g_vashishtha
          from Noida, Uttar Pradesh
          May 20, 2013
          Resolved
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          Hi There,

          I applied for a credit card through a all center call, I got a verification call. No reference number is given to me no email. Now I don't know what is happening. I submitted all my documents.

          My details are as if you are looking forward to help:

          GHAN NIDHI VASHISHTHA
          +91-[protected]

          Office Address as in application

          Elcom Innovations
          A1, 8th Floor,
          Windsor IT Park,
          Sector-125 Noida-201301
          [protected]@elcominnovations.com


          Residence address

          B-704,
          Shatabdi Rail Vihar,
          Sector-62 Noida-201301

          Regards
          G. N. Vashishtha
          Aug 13, 2020
          Complaint marked as Resolved 

          CreditCard — not received card

          dear sir
          have applied for credit card from your bank .my application # is[protected]..

          ppls send me the status of my card

          ICICI Credit Card — Not delivered

          Please check the status of Awb NO.[protected].

          I have not recived my Credit Card yet from 30/09/2008.


          Please no the need full.

          Regards,
          Pavan Kedia
          [protected]

          ICICI Bank — not recd of credit card

          not recd of preferred gold card
          I agree with this complaint as I have myself just faced this problem from ICICI Bank. The Bank has no proper rules and just send the credit card without the consent from the customer. Without asking for any credit card, how the bank can think of sending the credit card without consent? This is an illegal way of the bank to earn money from the customers. I urge to take strict action against ICICI Bank so as to stop sending the credit card without asking for it and also to stop sending sms mentioning that they have despatched the credit card which comes as a surprise. I have not accepted any credit card from the bank and nobody should accept it. If any misuse of credit card occurs, then the bank will be liable for this.

          bank credit card — not delivered credit card

          Dear Madam/ Sir,

          I got a messge from Kotak Mahindra and got a pin no but still not got a Credit Card.Kotak Mahindra send my Credit card through by your Courier.
          Please do the needfull.

          Farid A Hussain
          [protected].

          bank card — card not received

          card sent by icici bank on 21th april09 but i've not yet received
          courier bill no [protected]
          Very poor service
          Dear Sir/Madam

          My ICICI Credit Card Application No: s[protected]
          my query about the card issued, how many days it will takes for new card.

          Thanks&Regards

          Tejonidhi Akkari
          +91 [protected]
          Dear Vashishtha,

          We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

          Regards,
          ICICI Bank Customer Service Team.
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            S
            sachi64
            May 20, 2013
            Resolved
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            Address: Mumbai City, Maharashtra

            Dear Sir / Mam,

            i had applied for ICICI Bank credit card in month of February 2013 and it was approved but as i was out of Mumbai for 15 days card was not delivered and it got returned to ICIC bank on 4th March 2013. once i came back i got icici bank statements showing outstanding balance 500 rs as annual fee then i called ICICI customer care they told me they will re-despatch it but till date i have not received my credit card but instead i m getting monthly statements with late fees added to it and now i have received the statement saying your card has been blocked due to non - payment and its showing outstanding of Rs. 1536.14/-.

            this is really ridiculous how can they send statements without card has been actually delivered???? please help me to cancel the same.

            Thanks & Regards,

            Sachin Chalke
            +91 [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            ICICI Credit Card — late fees payment without statement

            I am Abhay Kumar Verma, my credit card no. is [protected]. on my credit card acccount late fees of Rs.400 has been charged, without any statement. I didnt received the statement of May and now in the statement of june late has been charged
            Sub: Excess Charges Debited in my Credit Card Statement for Card no. [protected]

            Dear Sir,

            This has reference to Credit Card Statement issued to me for the period from 30/11/2009 to 29/12/2009, in which showing Rs. 8012.14 outstanding on me.

            I would like to inform you that EMI amount was settled for Rs. 1722/22 per month including all charges, but you have charged me Late payment fee, Interest & Service Tax etc form the day one. Further this is for your information that I have paid all the due installments (Except one) on time. So where is the question for Late Payment? If I had to pay for interest and so many other charges debited by you why should I buy it through Credit Card. I would have preferred Cash purchase. As per my records about Rs. 1144/- is due on my side.

            DETAIL AS UNDER

            INSTALLMENT DATE PARTICULARS AMOUNT
            1 12.05.09 BY CASH 1725.00
            2 10.06.09 BY CASH 1725.00
            3 11.08.09 BY CASH 1725.00
            4 & 5 08.09.09 BY CHQ-367385 3444.00
            6 20.10.09 BY CHQ-363786 1722.00
            7 09.11.09 BY CHQ-363787 1722.00
            8 09.12.09 BY CHQ-363790 1722.00
            9 08.01.10 BY CHQ-419200 1723.00
            10 (LATE FEE) 08.01.10 BY CHQ-419199 548.00

            TOTAL PAID 16056.00
            BALANCE AMT 1144/-

            Therefore you are requested to please look into the matter urgently and waive off the all the injustice done with me through the wrong charges. Please waive the Charges & issue me the statement for Correct Amount about Rs. 1300/- otherwise I would be left with no any option other than to surrender the Credit Card and Never use any ICICI products in future.

            Thanks & regards
            Govind Singh Bisht
            Dear Mr. Chalke,

            We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

            Regards,
            ICICI Bank Customer Service Team.
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              M
              manjunath m
              from New Delhi, Delhi
              May 19, 2013
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              Address: Bangalore, Karnataka

              I have applied for home loan bank has taken all the documents told that loan will be given to you as all papers are no problem After40 days of waiting me and told that loan will not going to give because property was 445 sq ft
              But the propriety already have home loan in icici bank only and the person who taking the papers and processing donot know about the rules and during reciving papers also does not know about the home loan rules just taking the papers giving it to legal depart
              Bank has employees who doesn't know the bank rule and waist of time to customer and making trouble to customer
              Contact per sons shanker reddy [protected]
              Geeth krisna[protected]
              Dear Sir,

              We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '4298884 ' in subject line.

              Regards,
              ICICI Bank Customer Service Team.
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                A
                abhay1203
                from Gurgaon, Haryana
                May 18, 2013
                Resolved
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                Resolved

                Address: North West Delhi, Delhi

                I, Abhay Kumar Sinha, was having Car Loan# LADEL[protected] from Icici Bank in 2005. During the loan tenure the bank use to debit 2 times in a month of EMI amount even I've made the payment by cash for un-cleared amount from my saving account. When I've complained then they use to say something but do the same thing. During the tenure I've discussed the problem and so many times I've harassed over phone mentally. So, I didn't made the payment of 03 EMI's because I wanted the bank to resolve the matter before they get the excess of amount from my account.

                I wanted to settle things but always received threatening & use languages to harass me mentally so that I somehow make the payment how much they asked for. Whenever I wanted to settle things, happen the same thing. A few days back, again I received a call and I thought they are serious to settle things. But, later again, they have demanded excess amount and the behavior turned the same again this time.

                This time, I've sent the mail of these issued to customer.[protected]@icicibank.com & [protected]@icicibank.com

                The bank person always called at my office, my relative and discussed all the things which I believe is unethical. I've even recorded our conversation with bank staff of today.

                Please advise what & how to do things further. I'm serious to settle the left 03 EMI amount but bank want me to pay extra. Whereas, things gone worse because they handled my loan account in a very bad way.

                Abhay Kumar Sinha
                Email: [protected]@hotmail.com
                Mobile:[protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                ICICI Bank — Harassment for paid EMI

                I have taken a home loan from ICICI and the first EMI is to be cleared through ECS on Sept. 10, 2008. I have been getting harassing calls from Delhi Phone Numbers 30716150, 30716210, 30716000 & 30716090 stating that they are calling from ICICI Bank.

                On Sept. 6, 2008, I get a call stating that the first EMI was to be paid on 5th Sept. and that the ECS will not hit due to some technical reasons. She stated that she would send a person to collect the payment. Being on the way and not having records at hand and having no reason to disbelieve what the lady was saying, I told her to send the person. Reaching home, I checked up the record and found that the EMIs were supposed to be collected on 10th of every month by ECS. I tried to call back the telephone number but it did not connect.

                On Sept. 8, 2008, the lady again called up repeating the same story of ECS not hitting on Sept. 5 and on being confronted with the fact that the ECS schedule is actually for 10th of every month and not 5th, she turned volte-face and rudely stated that the ECS would also not hit on 10th and that her representative was already at my residence and I should arrange payment immediately. I asked her to send in writing that the ECS would not hit on 10th and I'll make the payment. She grew more rude and threatened that she would spoil my track record for the loan and if I wanted to get anything in writing, I should go to Videocon Tower, Delhi and make payment myself and get in writing whatever I wanted to. I, however, declined to make the make payment till the date 10th had expired and the ECS had not hit.

                On Sept. 9, 2008, she again called up seeking collection of payment on Sept. 10 and I flatly refused to make payment until and unless it was given to me writing or Sept. 10 had expired.

                On Sept. 10, 2008, she again calls up and seeks payment and upon my statement that I'll check in the evening if the ECS had hit or not and then make payment on 11th, she rudely wanted to fix a time slot for 11th and I being on the move and not having access to my appointments for 11th told her to call on 11th morning. This infuriarated her and she accused me of cheating & robbing the Bank. Ultimately, she settled by stating that she would call on 11th for fixing time for collection of payment.

                Not to my surprise, the ECS did hit on 10th and has been duly cleared. On 11th I write an email to Customer Service of the Bank with a copy to a senior officer of the Bank. They reply that this will not repeat in future.

                Again on 13th, I get a call again seeking payment of the same EMI.

                HAVE I taken a loan from ICICI Housing Finance Company Limited for being hounded by representatives of the Bank, even when the payment had not become due followed by calls each day with threats and insinuating remarks. This is repeated even after the payment has been cleared in routine. HAVE I taken the loan for being cheated by collection of installment twice (in my case, you could not succeed).

                It does not go with the reputation of and expectations from Bank of status and repute (or disrepute, as it needs to be called now). If it is not the ICICI, who called up, how and why a stranger had access to information regarding my Home Loan and my mobile phone number.

                This Bank is a bunch of goons out to cheat you.
                Dear Mr. Sinha,

                We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                Regards,
                ICICI Bank Customer Service Team.
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                  P
                  PKGoyal
                  May 17, 2013
                  Resolved
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                  Resolved

                  Address: Darjeeling, West Bengal

                  Dear Sirs,
                  I wanted to know the present status of the above bonds but they declined any information. I am in dark whether the bonds have been redeemed by the company. And what is the procedure if I like to withdraw the amount immediately.

                  Please help

                  Thanks,
                  PK Goyal
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Mr.Goyal,


                  Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4296471' in the subject line.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dear Sir,
                  Please let me know the status of the following MONEY MULTIPLIER BOND-0199-MMB-TWO
                  Bondholder no. certificate no.
                  [protected]
                  Rgds
                  Neeraj Kumar
                  Address- 201, Ragini Palace
                  Road No. 1A
                  Shivpuri
                  Patna-23(Bihar)
                  neeraj.[protected]@bajajelectricals.com
                  Dear Sir,
                  I have another three bonds of MONEY MULTIPLIER BOND-0199-MMB-Two.
                  Please inform me on me email id neeraj.[protected]@bajajelectricals.com and also change my address as follows.
                  Neeraj Kumar
                  Ragini Palace
                  Flat No.201
                  Road No. 1A
                  Shivpuri
                  Patna- 23(Bihar)
                  Dear Sir,
                  I have another three bonds of MONEY MULTIPLIER BOND-0199-MMB-Two.-Bond holder no.[protected] Certificate No. 16564 - Hanuman Prasad Gujar and Distinctive No.[protected]
                  Bank Accounts no. [protected] Branch - Neemrana Distt. Alwar Rajasthan -301705
                  IFSC No. SBIN0011298
                  Please inform me on me email id [protected]@gmail.com and also change my address as follows.
                  Hanuman Prasad Gujar
                  C-70, Riico Houseing Colony, Near Telephone exchange, Behror
                  Ditt. Alwar Rajasthan
                  Mobile NO. [protected]
                  Dear Sir/Mam,

                  I do have a bond on Money Multiplier Bond 0199 MMB from 1999 and the period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about this on my email hariharan.[protected]@gmail.com or please contact me on my personal num: [protected].

                  Thank you
                  Dear Sir,
                  I have four bonds of MONEY MULTIPLIER BOND-0199-MMB-Two. and period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about how to get my bond redemption amount to my email id [protected]@gmail.com .
                  Dear Sir,
                  I have 2 bonds of MONEY MULTIPLIER BOND-0199-MMB-Two. and period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about how to get my bond redemption amount to my email id [protected]@rediffmail.com
                  Details of bonds: Bond holder No:5035-218 certificate 2807 Name of bond holder Surisetty Jyothi
                  No:5035-178 certificate 2792 Name of bond holder Moturi Swatha

                  MN Chandrasekhar
                  [protected]
                  Dear Sir,

                  Please let me know the status of the following MONEY MULTIPLIER BOND-0199-MMB-TWO
                  Bondholder no. certificate no.[protected]

                  Plese send us reply to my e-mail id : [protected]@gmail.com

                  Rgds
                  R P Kumaresan
                  Address- 2/547,
                  Mogappair East.
                  Chennai - 600 050
                  [protected]@gmail.com
                  I have purchase warrant no[protected] in the name of my son ISHAN (Presently known VANSHAJ AGARWAL) . But no communication how to get returned. Kindly inform at an earliest.
                  Yours faithfully,
                  CA Sheo Bhagwan Agarwalla
                  S B Agarwalla & Co
                  Rotary Road Dibrugarh - 786 001
                  Assam
                  I have purchase warrant no[protected] in the name of my son ISHAN (Presently known VANSHAJ AGARWAL) . But no communication how to get returned. Kindly inform at an earliest.
                  Yours faithfully,
                  CA Sheo Bhagwan Agarwalla
                  S B Agarwalla & Co
                  Rotary Road Dibrugarh - 786 001
                  Assam
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                    M
                    manjula.k6
                    from Mumbai, Maharashtra
                    May 17, 2013
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                    Address: Andhra Pradesh

                    Hi,

                    I am K Manjula Reddy bearing a ICICI Credit Card No: [protected]. When I am trying to do a online transaction through credit card not getting OTP to mobile. I am trying to do the transactions since from 1 week. Till now the issue is not resolved. I kindly request you to take a action on this Issue and resolve it ASAP.

                    Thanks,
                    Manjula Reddy
                    Mobile: [protected]
                    Dear Ms. Reddy,

                    We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Tarun Joshi
                      from Mumbai, Maharashtra
                      May 15, 2013
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                      Address: Sonipat, Haryana

                      I am tarun joshi and i have an ICICI SALARIED ACCOUNT. An amount of 28.09 has been deducted 3 times on a single day dated 15/5/13 in the name of POST DEC CHARGES .
                      I want to know the reason about these deductions and i want Icici bank to return my money back asap.

                      My e-mail ID is [protected]@gmail.com.
                      Dear Mr. Joshi,

                      We have made a note of your e-mail ID. Our official will get back to you soon to assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sunilbpl
                        from Jabalpur, Madhya Pradesh
                        May 15, 2013
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                        Address: Bhopal, Madhya Pradesh

                        Dear sir
                        I took loan from bajajfinlending and applied for ECS for my loan account no 4300CD00030208 and same was withdrawn by me on 04/04/2013 but told that april month deduction could not got stopped but May onward same would be stopped as mandate was withdrawn.
                        In the mean time I visited bank, 2 times to ensure that ECS mandate was cancelled and I was told same has already got delected vide number M36385775 and I need not to worry .
                        But on 6th May when I checked my account ,observed that further ubauthorized instalment is released without any valid mandate.
                        I represented the bank on 08/05/2013 ,to get my money back as I already got the mandate delected but no response till date
                        May I request you to ask the bank that how they can transfer any amount from my account without my consent/mandate and please get back the said amount without any further delay.
                        sunil kumar
                        [protected]
                        Dear Mr. Kumar,

                        We have made a note of your contact details. Our official will get back to you soon to assist you.

                        Regards,
                        ICICI Bank Customer Service Team.
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                          Abdullah TopEleven
                          from Bengaluru, Karnataka
                          May 15, 2013
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                          Address: Bangalore, Karnataka

                          this is the fifth times the " POSDEC " deducted from my account and I don't know what is the reason , actually ICICI bank deducting my money every week under ( POSDEC ) or ( MABChgs )

                          can you explain to me what is the reason ?

                          thank you
                          Dear Sir,

                          Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4291353' in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Vijju Dorababu
                            from Hyderabad, Telangana
                            May 15, 2013
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                            Address: Karimnagar, Andhra Pradesh

                            Hello sir,
                            This is vijay akkenapally,
                            Today one of my relative deposited 49k in my acount,
                            But the bank added only 48724.72 only
                            They deducted remaining amount by saying
                            ANW charges: 245 and service tax etc..
                            Please help me to get back my money..
                            My Icici acount num[protected]

                            Vijay
                            [protected]@gmail.com
                            [protected]
                            Dear Sir, Vijay,

                            We have made a note of your contact details. Our official will get back to you soon to assist you.

                            Regards,
                            ICICI Bank Customer Service Team.
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                              P
                              piyushpiyushpiyush
                              May 15, 2013
                              Resolved
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                              Resolved

                              Address: Delhi

                              hi ,
                              I got a call from a executive from icici bank delhi for a card requirement to which i poloitely said no. The executive in reply said "Bhaad me ja ". this is th way you guys talk.I want that son of a to applolize .

                              the number from which i recieved the call was [protected] at 11.50 around.Seriously feel like kicking that . I would never ever consider icici bank and wont recommend it too my friends too.


                              piyush
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              ICICI Bank — misbehaved

                              bajaj finance, bank of maharastra & others. check my sibbal ratings for details on satyam site. i had taken 2 loan from icici bank no LBMUM[protected] & LBMUM[protected]. on friday 15th oct 2010 i went to your icici bank branch jp nagar, andheri around 4 in the afternoon got a token no cc140 but when my turn came i got counter counter 6 managed my mr sachin sale (name as told by his colleagues). he was so rude to me when i sat on the counter he told me infront of other customers to get up and stand, i just went to clear the last emi & interest of my respective loans mentioned above. in front of other customers i was made to stand and spoken very rudely by mr sachin sale. he said he was in hurry so jo bhi jaldi karo time waste mat karo yahan per baithe kar. i wanted to slap the sachin so hard but i didnt. then again i stood in line for another 1 hr and cleared my email & all. you icici bank people run ads saying you are there for your customers. this is the way i was misbehaved with. i ll make sure to report this incident on my twitter, facebook, orkut and email to other friends. still i[censored] guys dont take an action of mr sachin sale then i will lodge the complain with higher authorities. i need an apology. dont take it lightly. one thing is for sure i will return to icici for any kind of banking work. i have damn good relations with cholamandlam & sundram finance. but i ll make sure that if action is not taken of sachin sale. i ll take out 15 mins from time every day to blog about it, email to friends and newspaper.


                              mobile no [protected]
                              name mr surinderpal singh sehgal
                              Dear Mr.Sehgal,

                              We understand that our Branch Official had spoken to you and addressed your concerns.

                              Regards,
                              ICICI Bank Customer Service Team.
                              Dear Sir,

                              We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4291364' in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                praveenkallaje
                                from Delhi, Delhi
                                May 15, 2013
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                Dear Sir,

                                I have make an ATM transaction of INR4000 from ICICI bank ATM ID-SFVD8407 on dated 11/05/2013 12.55PM,but got received INR 200(100X2)from ATM machine. I have informed to nearest ICICI bank Bohmanalli main Branch, Bangalore, personal suggest me to wait 24 hr's the money will be credit on the same account Pay Direct Card([protected]),but the disputed amount (INR3800) still not credited on my account till date . I took Ministatment of ATM transaction. in that showing C.REV 3800.Actually I got only INR 200.My fault is only that I used ICICI ATM.Please help in this regard.I am still waiting for my money. Please take care about this complaint...
                                your's
                                Divya
                                [protected]
                                bangalore
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Sir/Madam,

                                We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.

                                Regards,
                                ICICI Bank Customer Service Team.
                                Dear Sir/Madam,

                                We are trying to get in touch with you. However, there is no response at your end. Please write to [protected]@icicibank.com with your alternate contact number for further assistance. Refer '4291369' in subject line.


                                Regards,
                                ICICI Bank Customer Service Team.
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                                  R
                                  rafiq.akheel
                                  from Mumbai, Maharashtra
                                  May 12, 2013
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                                  Address: Hyderabad, Andhra Pradesh

                                  Re: Debit card issue resolution

                                  This is to bring to your notice about a call made to ICICI Bank 24 Hours Customer Service (+91-[protected]). Issue was regarding activating a 3D Secure pin. I have made several calls regarding this and still the issue hasn't been resolved. More over, the executive named Mahesh was extremely rude & offensive. His response to arrange a call back was precisely "This is not the time to call you back" & suggested to complaint on him if the issue is not resolved.

                                  Please look into the matter and do the needful.

                                  Thanks & Regards,

                                  Rafiq Mohiuddin Akheel
                                  ICICI Savings A/C Holder
                                  Contact # [protected]

                                  Debit card — Unsatisfactory service

                                  Pls note that one of your execuitive come to my home to deliver the debit card of HDFC bank.
                                  We have shiwn the ID cadr of my company but he has not agrred to deliver the card and return back with same card.

                                  I need writen explanation "Why the same card has been retururned after showing the ID proof">
                                  I am going to complaint the same issue with HDFC bank & requested them to close my account with this kind of services from BLUE DART.

                                  Regards
                                  Garima Gupta
                                  Dear Mr. Akheel,

                                  We have tried to contact you on the mentioned number. However, it is switched off. Please write to [protected]@icicibank.com with your alternate contact number. Our official will get in touch with you. Refer '4277308' in subject.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    A
                                    atifmansuri
                                    from Hyderabad, Telangana
                                    May 11, 2013
                                    Resolved
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                                    Resolved

                                    I have made a payment on May 10 2013 for recharging my mobile. But till date it is not credited.

                                    The details of my payment is as follows:

                                    Biller Details
                                    PREPAID MOBILE RECHARGE
                                    EURONET WORLDWIDE INDIA PVT LTD
                                    WEST QUADRANT, II FLOOR,
                                    ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

                                    Customer Details
                                    [protected]

                                    Payment Details
                                    Payment Id [protected]
                                    Amount (Rs) INR 333.00
                                    Date of Payment 10/05/2013
                                    Debit Account [protected]
                                    Payment Status Success
                                    Payment Remarks 0120
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Prepaid recharge — Prepaid recharge

                                    Dear sir,
                                    Yesterday, I have made payment of Rs. 295/- at U'r Retailer shop named Akash communication. Since till balance is not credited to my account. I have visited many times at that shop but shopkeeper refused to recharge my card as well refuse to give payment back. I received message o[censored]nsuccessful attempt with Transaction Id no[protected]. Hope U'll see it on priority basis to solve my problem
                                    The money has been credited back on 13th May. Issue is closed.
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                                      M
                                      mamasboy
                                      from Mumbai, Maharashtra
                                      May 11, 2013
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Dear sir/madam,

                                      I have applied ICICI coral credit card in month of February with all required documents. The card has been returned without delivering to me. And now I am recieving the smses for credit card bill payment.

                                      I am surprised to the response from ICICI, as I have visited my home branch and booked this issue in month of April 1st week and still the issue is not resolved.

                                      Even, Customer care on phone keeps me waiting for 20 to 25 minutes. (fed up by experiencing such response thrice before visiting to branch).

                                      Conclusion- I have not received my credit card and instead am receiving the smses for the bill payment.

                                      Hope this time my issue gets resolved.

                                      --
                                      Ibrahim Beediwale
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      ICICI Credit Card — status of dispatch

                                      REQUEST FOR CANCELLING MY CREDIT CARD(NO [protected]) DUE TO HIGH INTEREST RATE AND OTHER CHARGES, AND SERVICE DELAY.

                                      Credit Card — bill not dispatched yet

                                      dear sir/madam
                                      i havnt got my bill yet. it is more than a month now. regarding this u should take active actionon urgent basis.

                                      ICICI Credit Card — STILL THEY DID NOT DISPATCHED

                                      Hi
                                      This is venkat i got sms from icici my why bill no:[protected], i got this sms on 23/05/2008, courier boy came to office one time but they did not given card to my front office executive, that time iam not availiable, they did not given any massage to me, they did not coantact no also, but i serached contact no in website that conatc no also is not working, and another no no one left that coantc no. please let me know ASAP. what to do right now.
                                      I am having icici credit card for the past 2 to 3 years. as per your monthly statement, my due date is 2nd or 3rd. Now the problem is I am getting my salary before 5th or 6th of every month. For me it will be a problem for payment of the amount before due date. because of the same reason, i am paying some interest also.
                                      So if there is any possibility please change the due date to 6th of every month which will be more convenient to me.

                                      thanking you,
                                      shivaram p
                                      I taken icici TITANIUM credit card in the month of dec.2007 I have not received the credit card statement for the period of
                                      Jan -2007 statement date Jun 2008, kidly send it along with statement date

                                      ICICI Credit Card — not issue the credit card

                                      sir my credit card application no.is N[protected] sir i have applied the credit card of icici bank last one month . my varification is almost comlete last 20 days but icici bank not delivered my credit card

                                      ICICI Credit Card — pay bill without receiving card

                                      I did't recieve credit from icici bank but sill they send me notice to pay bill about 24, 000/ Rs .
                                      Dear sir,

                                      My name is vinod and have master card with me. I have not utilised this card for the last 3 years. Now that I have forgotten my password can you please give me what was my password?

                                      If not the old password what is the procedure in getting the new one?

                                      Thank you,

                                      VINOD ANNARAO AYACHIT
                                      i am having credit card no.[protected].

                                      i would like to inform you that since 6 months i am getting statement of account to said credit card numer. every month i am getting payment notice message to my mobile no.[protected]. stating that the balance and minimum payment amount.

                                      as per the message i am paying the amount but there is no details of purchasses and payment detail.

                                      next month if i have not received any statement i am not going to pay single amount againt my credit card amount.

                                      please treat this message serious and take necessary action in this regard

                                      ANNAMRAJU. VENKATESWARA RAO
                                      15-10-13
                                      KRISHNA NAGAR
                                      VISAKHAPATNAM-530 002
                                      I have a credit card which No.is [protected].

                                      i would like to inform you that my E-mail ID is incorrect so i am unable t receive sms from your side so please change my email address this is [protected]@yahoo.co.in .

                                      thanks

                                      benoy p. skariah
                                      i am having credit card no.[protected].

                                      i would like to inform you that since 6 months i am getting statement of account to said credit card numer. every month i am getting payment notice message to my mobile no.[protected]. stating that the balance and minimum payment amount.

                                      as per the message i am many time talk with your customer support person and i always talk him that i have never swap my card to any wire and i am not doing any Transaction since i have it and any purhcase from my cr card so there is no question of payment to you, till date i am think that it should be done by mistake but you are debitd Rs 6027/- to My SB A/c[protected] Without my concern .so i have write a letter to you pl Credit the Same Amount to my Same account Immeditely otherwise i am unwantedly go to consumer foriem.

                                      please treat this message serious and take necessary action in this regard

                                      Avinash Sahardrao Durge
                                      P No 16 Mahatma Jyotiba Fule Nagar
                                      Rameshwari Ring Road
                                      Near Abhay Nagar
                                      NAPUR-27
                                      VISAKHAPATNAM-530 002
                                      I am not getting the bills and find it to make the payment . Please send it to my Mail Adress

                                      Credit Card — credit card bills

                                      Dear Sir,
                                      So many calls from HSBC executives disturbing me and asking me that pay 6805/- to HSBC bank, other wise your name we will send to defaulters list. The credit card number no. they are giving is [protected].

                                      Some time the executives are asking me to pay 2500/- we will close the matter.

                                      The HSBC credit card form I had filled in 2006 in Pune, but after some that due to my transfer I have shifted to Mumbai.

                                      There is no question o[censored]sing HSBC credit card by me.

                                      Please check the use of credit card and send me also a statement o[censored]se of credit card.

                                      Please resolve the matter as soon as possible, otherwise I may go to consumer court.

                                      Thanks & regards,

                                      Valmik Dhakane
                                      Dear Sir,

                                      We have made a note of your contact number. Our official will get back to you soon to assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team.
                                      asdfasf
                                      Dear Sir (Deepesh),

                                      We regret any inconvenience faced. We have made a note of your credit card number.
                                      Our official will get back to you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Dear Mr.Bhalla,

                                      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will get back to you.
                                      Refer '125704_aaaf' in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        S
                                        SAPAN PARWANI 1978
                                        May 10, 2013
                                        Resolved
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                                        Resolved

                                        Address: Rajasthan

                                        10.5.2013

                                        ICICI Merchant Services,
                                        Landmark, Race Course Circle,
                                        Vadodara-390007


                                        Ref.: Complaint ICICI Merchant Services Merchant ID No. – 11550872.

                                        Dear Sir,

                                        Sorry to received Your Debit Payment Advice period of Rs. 1390/- sir, form the very beginning approx 2004 we inform you that your machine is not working , but no body care we had not get any business from your machine.

                                        You are requested to please check our uses debit credit details and clear our outstanding payment & take back your machine.

                                        Regard’s
                                        Amber Electricals
                                        86, Nehru Bazar, Jaipur
                                        Mobile No. [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Sapan,

                                        We have made a note of your contact number. Our official will get back to you soon to assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team.
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