ICICI Bank Complaints & Reviews

ICICI Credit Card — Wrongful Interest Charges

Dear Sir,
On the onset I convey my due apologies for bringing forth this petty issue in your busy schedule, but writing the same to you as a last resort after recieving no response from the bank's customer care end.

Myself Abhinav Kumar, hold a ICICI credit card ([protected]) since Dec-05. My transaction history in the last 2 years would substantiate the fact that I have always cleared my dues well within the due dates.

Inspite of making the payments on time since Aug-08 I have been recieving statements with late payment charges. Details of payments are as follows:

9.08.07 - payment made of Rs.4006 vide cheque no.148485 (UTI Bank)
9.09.07 - payment made of Rs.5928 vide cheque no.148486 (UTI Bank)
9.11.07 - payment made of Rs.3747 vide cheque no.148488 (UTI Bank)
9.12.07 - payment made of Rs.29573 vide cheque no.148489 (UTI Bank)

Please note that in all the above payments since Sept-07 I have not been paying the late payment charges since inspite of myself submitting the cheque for August payment on time the same got debited late due to delay at bank's collection end. On raising this issue with the customer care umpteen number of times all I have been hearing is that it will be rectified whereas every new statement keeps on carrying the same and hence it has been piling up for the last 6 months.


Atlast I had also written a mail to your esteemed mail-id in January-08 whereby I requested for the outstanding due less the wrongful interest charge so that I can clear the same but all I recieved was a mail stating the bank's policies.

I once again request you to kindly guide the concerned people to mail me my outstandings so that I can clear the same and cancel the card which has been harassing me for the last 6 months. Please note that I would not be paying any late payment charge since I should not be penalised for no response from bank's side and wrongful statements.

Also would request you to look into the case where the bank's DSA's keep calling the customer for payments without acknowledging the problem of the customer even after stated by him/her.

Awaiting your guidance,

ICICI Bank Credit Card — Double Interest

My Credit card# [protected]. Icici Bank charges double interest on late payment. It charges first on transaction then on total outstanding. This way a consumer has to pay interest twice on the same out. The interest rates at first instance itself is so high and yet again they charge double interest. How such policies can be encouraged by the RBI.

Hi Mayank,

We are from ICICI Bank. We understand that you are concerned about the interest charged on your ICICI Bank Credit card. We'd like to contact you and address your concerns at the earliest. We'll get in touch.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Mahapatra,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

I had January 2008 statement of my card which had 15182 Rs outstanding amount due. The due date according to physical statement was[protected].
I have deposited a cheque of 15200 Rs against the card which was received by the bank on the due date.This is as per online statement.
But the online statement also tells me that I am now having 263 Rs paymet due against the card. This amount was result of AUTO Debit Return Fee which is activated in my account.
I just want to complain that when I have paid full amount which was received by the bank on due date then why I should give this AUTO Debit Fee.
i have talked to the customer care of ICICI but the customer care officer is not getting my problem and told me that AUTO debit executed on the mid night of[protected] and we got your cheque payment on[protected]. That is why the payment can not be reversed.
What is that ?
Please help.

i am computer hardware eng. i am need your created card.

ICICI Bank — credit card statements

The manager,
icici bank,

sir,
it is to inform that i am not receiving my credit card statement from last 4 months. my credit card no. is [protected] and [protected].
this is my humble request to you to send me the statements.
thanking you
Sandeep Kumar
address:- E-106/3 lane no. 11
behind durga mandir
rama vihar
delhi -110081
ph. no.:- [protected]

ICICI Bank Credit Card — Credit card statement

Sir

I Have not received my credit card bill statement for Aug 22nd to Sep 22nd. Please send the statement to my email-id so hat payment can be made immediately.

Name: M.Jagadeeswari
email: [protected]@rediffmail.com
Date of Birth : 15.04.1971

Hi,

We have made a note of your email id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Dear Mayur,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4321632' in the subject line.

Regards,
ICICI Bank Customer Service Team

Complaint got solved. Thanks..!

Dear Sir,

Happy Banking!

Regards,
ICICI Bank Customer Service Team.

Very bad...

Dear Mr.Mahmood,

We have made a note of the account details. We will get it checked.

Regards,
ICICI Bank Customer Service Team.

The Problem Is solved complaint Can be removed

ICICI Bank/Credit Card — PAYMENTS

I had continied problum for credit card statement.many time compailen to Icici Bank Credit Card department.& now I am sattale my credit card payment.

ICICI Credit Card — ICICI bank Credit card payment.

I had spend Rs.18000/- from ICICI credit card 5 years back.
Have been paying the min dues and some amount in between to clear the dues. ICICI has charged heavily every month and had showed me amount of more than Rs.50,000/- three years back. As I could not clear the setelment amount of 40,000/- plus given by ICICI at that time in one shot I have been paying short amount and the min dues every time. The bank gave me settelment letter 2 years back after paying 5,000/- cash and 3 cheques 5,000/- each for three months. 2 Cheques were cleared and the 3rd was not deposited by ICICI. On asking they say my ICICI saving a/c had no balance and hence not deposited. Also cannot be setteled the very next month when I asked as the amount had increased due to non payment.
I have been paying the min dues till last month on every demand of ICICI agent as they harass me and my family.
Please help me, I have not paid the min dues now and ICICI is asking 30,000/- plus where I have spend 18,000/- and paid more than 75,000/- last five years.

Dear Parag,

We're sorry to hear about your experience.

Please write to us with your contact details and credit card number at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

credit cards — not cleared in cbill

I have closed my CITIBANK credit 5 uears back but still CBILL is showing status as "NOT CLEARED"
help please.

ICICI Bank Credit Card — Payment by credit card

Dear Friend
Icici bank has debited a sum of rs. 12000/- on my credit card account and give the credit to bajaj allianz on 17th March 2010. After asking by me from bajaj allainz they confirm that the same bill not uploaded by them and ICICI bank regularly saying that the same bill uploaded by bajaj allainz. due date for the same bill was 21st april 2010. last year i have paid the instalment on 21.04.2009 and again ICICI paid the instalent on 17.03.2010 instead of 21.04.2010. How can i cliam for premium paid by me in 2009-10 in 2010-11. Now i am asking from ICICI bank to provide me the proof for that bajaj allianz has requetsted for payment but the same not provided by them they regularly saying it has uploaded by bajaj, if its uploaded by bajaj then they to provide me the prrof of the same, so that I can follow up with bajaj.

Thanks 7 Regards

Jitnedra kumar Chhabra
Chartered Accountant

+91 [protected]

Dear Jitendra,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank Credit Card — Cheque Not Cleared

Dear Sir

I dropped Cheque of Rs4035 on 4th June 2010 but till now the payment was not credited into my card account i contacted customer care regarding the issue they to told to give Stop Payment instruction to the bank and issue a new cheaque


Regards
Mohan Kovela

Hi Mohan.

We would like to resolve this issue at the earliest. Please email us your contact details at [protected]@icicibank.com and we will get in touch with you immediately. Kindly mention "UID 488453" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Credit Card — Credit card repayment related

I am using icici bank credit card number and I had purchased ~ Rs 600 rupees nearly one and haly year before(2009). I forgot to pay due amount ~ Rs 600 in due date as I didnt get the statement. But I paid Rs 600 it after 2 months by calling customer care service. During that time customer service gave the surity to reversal the levy amount and thatswhy I I paid due amount only on that time.
After that I did not check the credit card balance and also didnt use that card. As I change my residential address and mobile number, I didnt have any contact with credit card bank. But I didnt change my mail address and I am not getting any e-statement till now.
Now they have taken Rs 1083 from my saving bank account number without my notification to credit card. when I contact customer service, they told that still i have to pay Rs 3500 to creditcard even though they taken Rs 1083 from SB account. I dont know why i need to pay without doing any transaction.
Date[protected]

Thanks
Veera
Mobile:[protected]
Mail id: [protected]@yahoo.co.in

Hi,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.


Regards,
ICICI Bank Customer Service Team.

ICIIC BANK CREDIT CARD — CREDIT CARD PAYMENT

I am Sanjay Mendiratta , having an icici credit card no [protected] , iam recieving calls from bank for the last 2 years to clear my dues and i have told every caller to give details of the amount which is due as the statement they are providing me shows only late payment charges and interest etc. , but till date i have never recieved any statement which is able to eloborate on actual purchases done by me. On the top of this the bank has withdrawn 8500/- from my icici savings account also . I have sent one of my executive to the banks credit card division but there too we could not get the statement which could give us the details. Requested to look into the matter and help.

Credit Card of ICICI Bank — Not issued, but CIBIL status is issued

I applied for ICICI Bank Credit Card. But it is not issued to me. But as per my CIBIL Report there is ICICI Bank Credit card in my name. It should not be there. My Full ROMA PRASAD MUKHERJEE. My PAN No. is AJXPM6439R.

Dear Mr.Gupta,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI HFC — photo is not visible

My pan no is AMQPP6622D i got in 2005 this card at presant photo is not visible. I have to apply new card? And where i have to contact in bangalore. Plz let me now

Regards

M.Patil

documents — Misplace of Documents

The documents has been sent on 28/07/08 but not delivered till this date. It has been going much delay.

documents — documents

Sub:- Non-delivery of article No. ed[protected]in dated 22.4.2010 sent through your post office by speed post

Dear Sir,

I had dispatched an article con...

ICICI HOME FINANCE COMPANY LTD — TAX DEDUCTED FOR AY 2011-12 DESPITE 15H SUBMISSION ON TIME

Tax deducted on all deposits despite submission of 15 H on time.

Regards
Shanti Handa
C - 299 DDA FLATS SAKET, NEW DELHI - 110017
MOBILE [protected]

Hi Shanti,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

Dear Sir/Madam,

We are sorry for the inconvenience caused to you. We have made a note of your Complaint number . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Johri,

We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

I am having a Home Loan account with ICICI bank. The property is in Delhi and I am currently residing in Bangalore. The EMI's were revised in the month of April 2007 and inspite of numerous followup, nobody bothered to collect the revised EMI cheques from my Bangalore adresss even after giving so many assurances.

In the month of April to July, old EMI cheques were presented to my account which I got returned. ICICI bank levied cheque return and overdue charges to my account.

Further I was not given a Tax Certificate in time despite numerous followups with ICICI. Bacause of This I was forced to file a faulty tax return.

I have applied for a TOP UP loan on my existing home loan account (Account No. LBDEL[protected]). This was to fund the advance payment purchase of a House at Yeshwanthpur.

The application was processed by one Mr. Janesh and Mr. Anand of ICICI Koramangla Team.

My file no. as advised to me by Mr. Anand of Koramangala team was [protected].

There were lot of formalities undertaken including visit to my property at Delhi and doing a technical evaluation fo which your people attended my house in daytime.

I was advised by Mr. Janesh of ICICI Koramangala team that the request for TOP up loan has been approved and I would be issued a sanction letter and the disbursement shall be effected in one day. For legal formalities I was advised by Mr. Janesh to purchase stamp papers of Rs. 7500. This confirmation was received by me verbally on or around 9th of september.

I had spoken to Mr. Janesh and advise him that I have no idea as to how to get those stamp papers and ICICI should arrange the same.

To this Mr. Janesh replied that there will be a bribe of around Rs.1000 to be paid. I agreed to pay the same. As I needed the loan amount urgently, I advised Mr. Janesh to purchase the stamp paper on same date so that the whole thing can be processed. Mr. Janesh advised me to deposit Rs.8500 in his personal bank account so that the purchase of stamp paper can be processed.

I decided otherwise and instead opted for making a DD of Rs. 7500 in favor of Sub Registrar for stamp paper. I advised Janesh that the amount of Rs. 1000 to be paid as bribe shall be paid in cash by me. The DD was prepared.

From that day onwards, I was kept hanging by Mr. Janesh and Mr. Anand. I was told that there are irregularities in my documents and they are waiting for some clarifications from Delhi/Chennai office on my case. I rigourously followed them up. Couple of times Mr. Janesh promised to come to my office but never turned up.

In between Mr. Janesh and Mr. Anand even stopped taking my calls.

Finally today Mr. Anand advised me that request for my TOP UP loan has been declined as bank does not have title deed of my property.

My Questions here are:

1. If there are irregularities in my documents, why loan was disbursed at first place.

2. Even after that, why was technical evaluation undertaken which involved disturbing peace of my family.

3. Why I was informed by Mr. Janesh that my request for TOP UP loan has been approved.

4. On what pretext Mr. Janesh asked me to purchase stamp papers

5. Why Mr. Janesh asked me to deposit cash in his account

6. On my refusing to deposit cash in his account, why suddenly irregularities in my TOP UP loan have surfacedoriginal .

7. What would I have done if I would have gone ahead and had purchased stamp papers of Rs. 7500

8.On what grounds I have been denied TOP UP loan

In my opinion the whole situation is serious and if we take an overall view, it sums up to an intended miscounduct on part of your staff (Koramangla Team) especially with the situation where I was asked to deposit cash in his personal account by one of ICICI staff members (Mr. Janesh)

Further more I received from one of ICICI collection manager THREATNING SOME LEGAL PROCEDDINGS AGAINST ME

According to the notice
Quote
Despite our (ICICI) repeated requests and reminders for handing over post dated cheques, you (me, Barinder Singh Basan) have been postponing the same on one pretext or the other and delaying the matter deliberately
Unquote

Further
Quote
Failing compliance with the requisition contained in this notice, we will be constrained to initiate appropriate action against you in terms of agreement and you will solely be responsible for the cost and consequences thereof"
Unquote

I hold a proof (receipt of PDC's) which clealy proves that ICICI is already holding my PDC's dated upto 7th April 2008.

What is the need for this notice??
Why is this served??

Again, this was been served upon my parents in New Delhi, this again caused them mentol agony and hardship.

Also saying that I've been postponing this matter on some pretext or the other is a matter of character assasination.

I must state here that I;ve been subject to lot of harrssment from ICICI.

I was not able to file a correct income thax return bacause ICICI failed to timely furnish the required statement of account. This has been the subject matter of my earlier correspondance with ICICI which I can reproduce.

Further ICICI held on to my unused PDC's for an unduly long period of time and I had to spent enormous time and energy to get them back. Inspite of repeated requests, same has not been returned fully to me 4 PDC's have been missing from the cheques returned to me.

In spite of repeated requestes, ICICI failed to give me a copy of documents of my House property.

Also I was harrased thoroghly and peace of my family breached in case of TOP up loan

Lot of explanations are owed to me from ICICI. I have full right to say that the treatment meted out to me is snobbish and as I've written earlier, I will take this all to some logical conclusion.

I am learning to believe that this is the style of functioning of ICICI.

I am customer of ICICI Bank Ltd, INDORE Branch, since last 7 seven years and have most relationships like Banking, cards, demat and home loan, CAR loan with it. Despite having multiple relationships, they don't understand the importance and empathy a customer deserves.
i am out of station for company work at hydrabad since last three month and i changed my banking from axisbank to sbi due to that my emi returned twicely and paid same at hyderabad and receipt number -O[protected] one of your collection agency gurukripa, rantamani chamber new palasia indore recovery agent name is mr.saluja and his mobile nuber is [protected] he came at my home my wife was alone he came in side saying payment lene aaya hu payment do than my wife called me and i had word with him and inform that i allready made payment kindly check than he started to use sale payment karne ke liye natak kar raha hai and use many bed Please giv me a solutions, its not at all tolerable your bank is harassing us and giving us threatning call...than i said u give me your agency name and responsible person name i call them number is [protected] and he also started threaten me his behaviour was very rude said sale waha aake marunga For 10days I am going through this harassment, mental trauma and now without any prior information how they send person at my hoem when i am not in town Kindly advise how can I pursue this legally to abusive recovery agents

ICICI — harasment and not sending statement

DEAR SIR,
I AM HOLDING YOUR BANK CARD NO.[protected].I PAID RS.25000 ON 13 AUGU08 THROUGH INDIAN BANK, AS PER PASS BOOK IT HAS BEEN CREDITED TI ICICI BANK ON 18 AUGU08, CH NO 848562.IN SPITE OF ABOVE YOUR PEOPLE ARE HARASSING BY PHONE/SMS/LETTER.THIS MONTH STATEMENT NOT YET RECEIVED.WITHOUT THIS I WILL NOT PAY, PL SENT BY EMAIL.IF ANY FURTHER HARRASMENT I WILL GO TO POLICE AND LODGE THE COMPLAINT AGAIST YOUR CMD/LOCAL BANK INCHARGE,
NEXT MONTH I WILL CANCELL MY CARD.
REGARDS,
MAHADEO BANAHATTI

Taken the car loan from icici bank vide a/c no. LACHD[protected] and all requisite installments are made but still gtg letters from bank for the notice of demand which is very surprising.

Every month the requisite check of HDFC given and i do have the slip for it.

Pl amend your record accordingly and confirm the correctness of the same to me.

With regards

Kulbir

Dear Friend,

They are keep opened their holes allways to eat something through it from our kind of customers. We all are with you..fight with them ..

To

ICICI Bank Manager

Subject: Recurring Deposit Account Balance

Dear Sir
My recurring deposit maturity date is 02/02/09, but still now recurring deposit amount is not transfer to saving account. I have already given an application at the date 10/02/09, But no action taken .Please do needful.

Recurring A/C No.[protected]

Saving A/C No. : [protected]


From : Radhe Raman Singh Name:radheraman
Jubilant Biosys Ltd.
#96, Industrial Suburb Date: 17/02/09
2nd Stage, Yashwanthpur
Bangalore-560022

To

ICICI Bank Manager
M G Complex, APMC Yard
Yashwanthpur, Bangalore 650022

Subject: Recurring Deposit Account Balance

Dear Sir
My recurring deposit maturity date is 02/02/09, but still now recurring deposit amount is not transfer to saving account. I have already given an application at the date 11/02/09, But no action taken .Please do needful.

Recurring A/C No.[protected]

Saving A/C No. : [protected]


From : Radhe Raman Singh Name:
Jubilant Biosys Ltd.
#96, Industrial Suburb Date:
2nd Stage, Yashwanthpur
Bangalore-560022

sir, i have taken a loan from icici bank and the bank have given me short payment of rs.14658/-. after that i have given so many mails to customer service cell but there is no reply. they told me to contact to dsa but after phone call there is no satisfactory answer. what i can do.
pls check that why the bank have not given us the short amount. my loan account no. is LUDEL[protected].
THANKS

ALL BANK ARE WASTE PLEASE DON'T GO FOR ANY .. LOAN/CARD.
first u tell me..before all this CARD/LOAN .. our Life was going-on right.!!!
then Y we all are depend upon all this Banks?

so say" NO.
enjoy simply life..
[censored] to bank


every one is in trouble.. by banks.

ICICI Bank — Harassment

Dear Sir/Madam,

I have taken a loan From ICICI Bank inspite of making payment on 10 august they have send the recovery agent at my house on 12 august and 15 august . when i have shown the receipt to the agents they told me to call customer care and loan departement when i contacted them the team leader have spoken to the agents and asked me to call in five minitutes after that he has kept the mobile phone swithed off .my due date is 5 of every month but the delay from there side i have called the customer care on 6 august and 7 august and ask them to withdraw amount from my account as there was autodebit but when i asked them its on 10 august they told me about the reason and maid the payment manually.

Hi, We're from ICICI Bank and are sorry to hear of your experience. If you can write to us with your contact details and the account number at [protected]@icicibank.com, we'll call you and work to address your issues.

For my home loan from ICICI bank, I gave ECS mandate duly signed to ICICI bank representative in the month of March 2010, since post dated cheques were getting ehausted in the month of June. I was told that from July onwards, the ECS transfer from my salary account with SBI will be activated and EMI will be paid through ECS transfer. I made very many phone calls and emails to ICICI to know the ststus. Every time the answer was standard " It is under processing".
Finalyy, come July 2010, no more PDCs and I called up the bank again to be told the same reply " It is under processing". As I do not want to be defaulter, I went to the nearest ICICI bank which is 55 KM away from my home. I presented a cheque out of my ICICI bank account with the EMI amount. The 'lady" refused to accept saying that she cant accept cheque, but only cash. FOR A HOME LOAN WITH ICICI BANK, WHEN YOU PRESENT A CHEQUE OUT OF YOUR ICICI BANK ACCOUNT, THE BANK REFUSES TO ACCEPT THE CHEQUE.

Finally, I transferred the amount directly online into my loan account. There ends the July story.

Fed up with the no response and no responsibility of ICICI bank, I visited ICICI home loan branch on 17.7.10, signed the form for direct debit out of my ICICI bank account. The gentleman promised me that from the month of August, EMI will be directly debited from my SB account. I felt happy.

But 2 weeks later I called them up and asked the status. pat came the reply "" It is under processing". I felt jitter. I kept sending emails continuously through bank site. Finally on Aug 1, I got the reply that direct debit is enabled. In the future, EMI will be directly debited. I felt happy again.

But from Aug 3 onwards, I am getting phone calls that I have not paid EMI. Even today on August 7, I got a call that EMI is not paid, I am a defaulter.

Please note that I am supposed to be a wealth manged client.

Does any body have an answer to my situation? Please help and advise me on the next course of action.


Dr. Mathew

ICICI Bank — Harassment

I had a Personal loan from ICICI and i was payning EMI without any delay for 2 years.Since for the past 4 months my salary account is changed from ICICI and i am paying thru cash at bank.but the colletion agancy misbehaves and gives me a harssement at office and home by shouting and drawing the attension people around.

Pls help......

Hi Team,

This is regarding my EMI of Jan-2011 with ICICI Bank. Account No[protected]

In the month of Jan-2011 due to my bank account issue, Bank was not able to deduct the EMI from my account. So ICICI bank’s recovery department called me to pay the EMI, in that call one lady was there “Meenakshi Joshi” from Mumbai she used wrong sentences, wrong language. I asked her “Mam thik se baat kijiye hum customer hai” she told me that “Mein thik se baat kar rahi hoo tu thik se baat kar” “Mein recovery department se baat kar rahi hoo”.

I asked her that I haven’t received any bank statement yet. She told me loudly “To ye aapki galati hai” she was speaking so loudly. Also note that you can check my all previous EMI everything is cleared. Due to recovery call that day first time I felt pain in my chest. Same day I went to the clinic doctor has suggested me for ECG. From that day onwards I am suffering from Chest Pain.
If this type of treatment we are getting from ICICI Bank. Then this is not good and if one of the heart patient will receive this type call which I have receive. He would have loss his life.
Now I have decided to send this copy to below mentioned addresses. If I will not get the proper response from ICICI Bank.

Also I have other option with me and that is Media.
Mumbai Police Headquarters
Mumbai
Dhobi Talao
Mumbai, Maharashtra

Police Commissioner Office
Pune
Near GPO, Opp Nuclear Mall, Pune

Police Commissioner Office
Pune
Police Commissioner Office, Sadhu Vaswani Rd, Modi Colony, Pune

Please help me.

Thank You
Amol N Rakshe
Chinchwad Pune -33
[protected]

Hi,

I am getting calls from the below mentioned telephone numbers from over a week now regarding some personal loan taken by my son and these guys Shantanu Mukherjee and sanjay have been so abusing. They have been calling me and threatening me that they will kill me. I told them several a times that I have nothing to do with my son and that they should contact my son, but they have called me over 100 times a day and have been threatening and have used all the possible foul language they could.
They have crossed the limit by saying that you are a muslim and its in your blood to betray and steal. They have no rights to say things against my religion and abuse me for something that I have not done.
Also, I have checked with them that my son has paid the loan back and its some interest that is pending for which they are harassing me.
I am also an ICICI bank customer and I never knew that the bank which claims to be the best bank in India uses goons and abuses for their customer.
I thought I am the only one undergoing this ordeal but to my surprise when I searched internet it is full of similar complaints against the same mobile number and the same ICICI bank that forces me to take this matter to the next level and that I should file a legal suite against the bank for harassing me and my family.
I am amazed to know that ICICI bank has different policies for different religion as the employees of ICICI bank are calling me and telling me that all muslims are the same and that they will make my carry on calling my home and my mobile.

I dont know if anyone in ICICI bank reads all this or its just a letter going unnoticed on the internet.
I never knew that after 62 years of independence some private bank employees will call my phone and tell me that I should go to paksitan and that I am a muslim and not allowed to live in India.

Its a shame that banks like ICICI work in India, these banks should be banned by the government should the management of these banks dont take any actions against their employees.

These are the numbers I am getting calls from-

[protected]
[protected]
[protected]

I dont understand how can these guys blame a religion is this the way ICICI bank operates. I am getting calls since[protected] .
I can see on this website that a similar complaint was logged by someone else in october 2011 and looks like that ICICI bank is not taking this matter seriously as the same guys are calling me and threatening me and abusing me.

I am going to call all my friends and relatives and ask them not to bank with ICICI and also I am going to call all the big companies that deal with ICICI bank.

As an Indian of around 60 years of age I never dreamt that someone will call me a traitor in my own country and that too a bank employee from ICICI bank.

If ICICI bank is not going to look into this matter, I am going to launch a police complaint and going to the consumer court as the personal loan was taken by my son not me and that the bank should contact him and not me and under no circumstances should use abusive language against me or my religion.

I have taken a Personal Loan from your bank and due to some personal reason I was not able to pay EMI from some time, I am getting threatening calls from some of your manager from last many days, I told them that i will pay full amount what ever would be due on me in November 2012 last. But they are regularly calling me and using abusing languages.

For your kind information i would like to tell you that i have paid Rs.42196/- to ICICI credit card [protected], which was pending on me and from some time i was not able to pay the EMI but now i clear all the pending amount. you can check your record.

My intention is very clear that i will pay full amount in November 2012, But Today i got a call from one of your employee " Sandeep Rawat " contact no. [protected] / [protected] who used abusing language about my religion about me . I am really shocking that i am giving date to pay all the amount and they are abusing my religion. shame on you guys you are no .1 bank in India and your employee is abusing to all muslims.

Tell me what should i do ??? shall i take help of police or should i go to consumer court because your employees harassing me too much.

same is happening with me, some icici guy from no [protected] sameer shaik is harassing me like anything
its really sad to hear such words from pvt organizations. guys who are actually defaulters never get caught, people like us who have already paid emis for 4 yrs but because of some personal issues last year its pending with intention to pay only shouldnt be harassed
can anyone take some action

Date : 30/11/12

Sub : Unexpected Delay in opening salary Account.
Applicant : Jaywant Ramchandra Vyas
Location : Bilaspur Chattisgarh.

Dear Sir,
I joined Pernod Ricard India P. Ltd at Bilaspur, Chattisgarh. On August 2012 and put a request to my company for Salary A/C opening in Sept.12 with discussion with Company HR Dept. Company refer to me to open your A/C with nearest ICICI Branch. As per company require I went to a ICICI Bank in Vyapar Vihar Branch, Bilaspur C.G. for open my Salary A/C. Basically I am from Maharashtra Native Aurangabad. Bank request to give your all document to us. As per the Bank required I’d given to Bank. (all documents submitted)
Attaching Documents with the form : 1. PAN Card, 2. Bank Statement (Last 6 Month for Address Proof) 3. Driving License, 4. Adhar Card, 5. My Present Address & Permanent Address write on my company’s Letter Pad with Stamp And Authorized signatory as per the bank require. 6. Company’s Authorized signatory on A/C Opening form.

The executive told me that it will be done in minimum 7 Days. After some days executive called me for more documents and i’ll give it to same, your Branch executive give me A/C opening/ welcome kit. But till day Account not activate from your side.
Every day I am follow up with ICICI executives but they keep giving me some to enquire and I do not get a clear answer.

I have to my salary payment in the company will get delayed and I will have to face a lot of issues.

kindly do the needful and clear the matter immediately.


Regards,
Jaywant Vyas
[protected]

Hi

I am repeatedly getting calls from the numbers :[protected],[protected] asking about unknown person names like pavithra and vishveshwar.

I have also told the same, but still they are mentally harassing me and disturbing.

If the same continues i need to lodge a complaint against your bank and file a case for harassing me.

I expect that i would not be here by receiving any calls.

Regards

Shanker

Dear Sir/Madam,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4310441' in the subject line.

Regards,
ICICI Bank Customer Service Team

I am defaulter customer in icici bank from personal loan in 2006 this matter post on 8 yrs old but bank is harassment my family member brother, step sister, step brother and my elder brother neighbor land number getting so many harassing to much. bank is transfer to agency recovery department.

[protected], [protected], [protected] this No. say to me ICICI Bank from Recovery Department in Andheri Branch. J. B. Nagar But this No. is All India Courier Service Center is cheating to fraud bank agency is so many mental women name is Nilam Kanse & Kiran Madam always calling for mentally tauter with me and my family members. I always say to her I wan to legally Notice in your Bank Branh.

NRI — statement

dear sir,
i m mohamed nazer NRI account with u r bank, account no:31599 canara bank coimbatore main branch, oppenakara street branch.last week three time i mail u, but no boady care abt this, regarding my current statement, bye mail, pls consider abt our matter, [protected]@gmail.com, by post also u are not sending statement, byemail also not sending,

thank you
mohammed nazer.

NRI — tax refund

Sir,

My PAN No: AMCPK6146M
I had submitted tax papaers on 29.9.08 for assessment year 2008-09.
so far i have not received refund. will you please let me know the status
of my refund.
thanking you and awaiting to receive favourable reply from your end

vamsi

NRI — outgoin and incomige details

my vodaphone number is [protected]please give me outgoing and incomige details (2009 July to august27)
thank you

NRI — a person accepting bribe

dear sir i wish 2 inform u about someone who is accepting bribe in the jalandhar passport office.her name is mrs neelam goel.she is making money by unfair practices.she is working as a supretendent in the jalandhar passport office.howcome a govt empolyee afford 2 have built 3 well furnished houses, a car 1 child to study.her one son named chetan goel is also involved in this n is helping her.he is having no other business.he has made an office just in front of the passport office and is helping his mother in making money by troubling,ditching the common people who come to the passport office.i request you to keep an eye over it .
thanks
gurdit singh
england.

ICICI Bank — harassement from recovery agents

Recovery agents from icci bak visited my hous ein my absence and used bad language with my wife. they are threatning me with dire concsequences.

icici credit manager amol kulkarni is responsible for this nuiscance his numbers [protected]. he m, ay be boooked under law.

agnt name tel numnbr[protected]

ICICI Bank — Harrasment by credit card recovery agents

Dear Sir/Madam,

This is regarding harrasment which ICICI bank recovery agents are doing.

I received a call from ICICI bank credit card deparmrnt (recovery agents) on tuesday,9.3.2010 at around 2.00 pm citing that someone has defaulted in credit card payment upto rs.3 lakhs and he has given your reference while taking the card and they went on abusing me and uttering very bad language which you cannot expect from reputed bank.

Now i want to know how i am responsible if someone gives my name as a reference and whether bank has any right to abuse me in such a manner?

Please guide me in the aboove manner so that i initiate some action against the company for harrasing me in such a manner.

Thanks and Regards,
Manoj

Dear Manoj,

We are the customer service team at ICICI Bank and apologise for the inconvenience caused to you.

Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 281381) so that we can check. We'll be glad to be of assistance.

Regards,
ICICI Customer Service Team.

ICICI Bank — HARRASEMENT FROM ICICI BANK

Dear Sir,

I am a ICICI bank credit card holder. I have not done payment of my credit card since five months. I have been called so many times from ICICI bank for payment but due to my financial problem I could not pay the amount. They used to talk with me in very rude manner and all they used to say. I told them so many times for settlement of my credit card at reasonable rate they used to ignore it and abuse me and used to talk all irrelevant things. Today morning one fellow Mr. Avinash Nayak from ICICI Bank called me (Mobile No. [protected]) for payment and talked all rubbish. He insulted me in a very bad way and also said me characterless. Is he got right to say all this to me. being a lady customer atleast they should think before talking. He scrimmed on phone on top of his voice. My brother spoke to him regarding this, he insulted him also. later he phoned me and said how many yaar (boy friend) you have, I don't think he is your brother he is one of your boyfriend. I was in the Office and he harrassed me like anything. previous day h e only told me that we will settle your credit card account at reasonable rate i.e. Rs.22,000/- and you only have to pay token money first and balance later on, I
told him that I am ready to pay provided I should get settlement letter from your bank stating the amount of settlement and less token money. but he was not ready to that. I want you to see in this matter.

just give complaint to police department. they will see his end.

Don't pay them a single penny...and report to police...

Hi,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "721191" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4310453' in the subject line.

Regards,
ICICI Bank Customer Service Team

I had personal loan from icici bank which i took in 2008 and due to unforseen circumstances could not repay that. After seven year the recovery agents have started harrassing my wife and her family and friends that they need to confirm my address. My financial conditions is still not better and i cannot pay the icici, but does that mean that i will face their such a harrassment. The numbers which they call from are:

[protected], [protected], [protected], [protected], [protected], [protected]

and the main person who calls my wife is Rajiv from some collection agency.

Dear Customer ( jasnan),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2mzmr_aaai) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Credit card dept. — Credit Card

Before 2 months we got many calls from a call center saying that they can provide the ICICI Prudential Life Insurance and to that amount they will be providing emi card. At that time we said we are not interested and stay cool.

Few days passed and we got a life insurance policy to the home and by then onwards icici credit card customer service people are calling us and asking to pay that bill. Infact we did not receive that EMI card and we have not asked for life insurance policy.

And we dont want the policy and also the emi card.

we are making calls to customer care asking to cancel both the cards and policy saying that we are not intersted at this time.

but when we are calling credit card dept. they are saying us to call insurance dept. first and vice versa.

Dear Mr. Singh,

We are sorry for the inconvenience caused to you. We have made a note of your contact number . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Sir(Mahesh),

We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .

Alternatively, you may also post your concern along with your policy details on https://onlinelifeinsurance.iciciprulife.com/digital/ipru/GrievanceRedStep.htm?e...⇄
Request you to quote the reference number 074331_aaaa whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance

Dear Mr.Daphal,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4308162' in the subject line.

Regards,
ICICI Bank Customer Service Team

CreditCard — not received card

dear sir
have applied for credit card from your bank .my application # is[protected]..

ppls send me the status of my card

ICICI Credit Card — Not delivered

Please check the status of Awb NO.[protected].

I have not recived my Credit Card yet from 30/09/2008.


Please no the need full.

Regards,
Pavan Kedia
[protected]

ICICI Bank — not recd of credit card

not recd of preferred gold card

I agree with this complaint as I have myself just faced this problem from ICICI Bank. The Bank has no proper rules and just send the credit card without the consent from the customer. Without asking for any credit card, how the bank can think of sending the credit card without consent? This is an illegal way of the bank to earn money from the customers. I urge to take strict action against ICICI Bank so as to stop sending the credit card without asking for it and also to stop sending sms mentioning that they have despatched the credit card which comes as a surprise. I have not accepted any credit card from the bank and nobody should accept it. If any misuse of credit card occurs, then the bank will be liable for this.

bank credit card — not delivered credit card

Dear Madam/ Sir,

I got a messge from Kotak Mahindra and got a pin no but still not got a Credit Card.Kotak Mahindra send my Credit card through by your Courier.
Please do the needfull.

Farid A Hussain
[protected].

bank card — card not received

card sent by icici bank on 21th april09 but i've not yet received
courier bill no [protected]

Very poor service

Dear Sir/Madam

My ICICI Credit Card Application No: s[protected]
my query about the card issued, how many days it will takes for new card.

Thanks&Regards

Tejonidhi Akkari
+91 [protected]

Dear Vashishtha,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI Credit Card — late fees payment without statement

I am Abhay Kumar Verma, my credit card no. is [protected]. on my credit card acccount late fees of Rs.400 has been charged, without any statement. I didnt received the statement of May and now in the statement of june late has been charged

Sub: Excess Charges Debited in my Credit Card Statement for Card no. [protected]

Dear Sir,

This has reference to Credit Card Statement issued to me for the period from 30/11/2009 to 29/12/2009, in which showing Rs. 8012.14 outstanding on me.

I would like to inform you that EMI amount was settled for Rs. 1722/22 per month including all charges, but you have charged me Late payment fee, Interest & Service Tax etc form the day one. Further this is for your information that I have paid all the due installments (Except one) on time. So where is the question for Late Payment? If I had to pay for interest and so many other charges debited by you why should I buy it through Credit Card. I would have preferred Cash purchase. As per my records about Rs. 1144/- is due on my side.

DETAIL AS UNDER

INSTALLMENT DATE PARTICULARS AMOUNT
1 12.05.09 BY CASH 1725.00
2 10.06.09 BY CASH 1725.00
3 11.08.09 BY CASH 1725.00
4 & 5 08.09.09 BY CHQ-367385 3444.00
6 20.10.09 BY CHQ-363786 1722.00
7 09.11.09 BY CHQ-363787 1722.00
8 09.12.09 BY CHQ-363790 1722.00
9 08.01.10 BY CHQ-419200 1723.00
10 (LATE FEE) 08.01.10 BY CHQ-419199 548.00

TOTAL PAID 16056.00
BALANCE AMT 1144/-

Therefore you are requested to please look into the matter urgently and waive off the all the injustice done with me through the wrong charges. Please waive the Charges & issue me the statement for Correct Amount about Rs. 1300/- otherwise I would be left with no any option other than to surrender the Credit Card and Never use any ICICI products in future.

Thanks & regards
Govind Singh Bisht

Dear Mr. Chalke,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will get in touch with you. Refer '4298884 ' in subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Harassment for paid EMI

I have taken a home loan from ICICI and the first EMI is to be cleared through ECS on Sept. 10, 2008. I have been getting harassing calls from Delhi Phone Numbers 30716150, 30716210, 30716000 & 30716090 stating that they are calling from ICICI Bank.

On Sept. 6, 2008, I get a call stating that the first EMI was to be paid on 5th Sept. and that the ECS will not hit due to some technical reasons. She stated that she would send a person to collect the payment. Being on the way and not having records at hand and having no reason to disbelieve what the lady was saying, I told her to send the person. Reaching home, I checked up the record and found that the EMIs were supposed to be collected on 10th of every month by ECS. I tried to call back the telephone number but it did not connect.

On Sept. 8, 2008, the lady again called up repeating the same story of ECS not hitting on Sept. 5 and on being confronted with the fact that the ECS schedule is actually for 10th of every month and not 5th, she turned volte-face and rudely stated that the ECS would also not hit on 10th and that her representative was already at my residence and I should arrange payment immediately. I asked her to send in writing that the ECS would not hit on 10th and I'll make the payment. She grew more rude and threatened that she would spoil my track record for the loan and if I wanted to get anything in writing, I should go to Videocon Tower, Delhi and make payment myself and get in writing whatever I wanted to. I, however, declined to make the make payment till the date 10th had expired and the ECS had not hit.

On Sept. 9, 2008, she again called up seeking collection of payment on Sept. 10 and I flatly refused to make payment until and unless it was given to me writing or Sept. 10 had expired.

On Sept. 10, 2008, she again calls up and seeks payment and upon my statement that I'll check in the evening if the ECS had hit or not and then make payment on 11th, she rudely wanted to fix a time slot for 11th and I being on the move and not having access to my appointments for 11th told her to call on 11th morning. This infuriarated her and she accused me of cheating & robbing the Bank. Ultimately, she settled by stating that she would call on 11th for fixing time for collection of payment.

Not to my surprise, the ECS did hit on 10th and has been duly cleared. On 11th I write an email to Customer Service of the Bank with a copy to a senior officer of the Bank. They reply that this will not repeat in future.

Again on 13th, I get a call again seeking payment of the same EMI.

HAVE I taken a loan from ICICI Housing Finance Company Limited for being hounded by representatives of the Bank, even when the payment had not become due followed by calls each day with threats and insinuating remarks. This is repeated even after the payment has been cleared in routine. HAVE I taken the loan for being cheated by collection of installment twice (in my case, you could not succeed).

It does not go with the reputation of and expectations from Bank of status and repute (or disrepute, as it needs to be called now). If it is not the ICICI, who called up, how and why a stranger had access to information regarding my Home Loan and my mobile phone number.

This Bank is a bunch of goons out to cheat you.

Dear Mr. Sinha,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Goyal,


Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4296471' in the subject line.

Regards,
ICICI Bank Customer Service Team

Dear Sir,
Please let me know the status of the following MONEY MULTIPLIER BOND-0199-MMB-TWO
Bondholder no. certificate no.
[protected]
Rgds
Neeraj Kumar
Address- 201, Ragini Palace
Road No. 1A
Shivpuri
Patna-23(Bihar)
neeraj.[protected]@bajajelectricals.com

Dear Sir,
I have another three bonds of MONEY MULTIPLIER BOND-0199-MMB-Two.
Please inform me on me email id neeraj.[protected]@bajajelectricals.com and also change my address as follows.
Neeraj Kumar
Ragini Palace
Flat No.201
Road No. 1A
Shivpuri
Patna- 23(Bihar)

Dear Sir,
I have another three bonds of MONEY MULTIPLIER BOND-0199-MMB-Two.-Bond holder no.[protected] Certificate No. 16564 - Hanuman Prasad Gujar and Distinctive No.[protected]
Bank Accounts no. [protected] Branch - Neemrana Distt. Alwar Rajasthan -301705
IFSC No. SBIN0011298
Please inform me on me email id [protected]@gmail.com and also change my address as follows.
Hanuman Prasad Gujar
C-70, Riico Houseing Colony, Near Telephone exchange, Behror
Ditt. Alwar Rajasthan
Mobile NO. [protected]

Dear Sir/Mam,

I do have a bond on Money Multiplier Bond 0199 MMB from 1999 and the period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about this on my email hariharan.[protected]@gmail.com or please contact me on my personal num: [protected].

Thank you

Dear Sir,
I have four bonds of MONEY MULTIPLIER BOND-0199-MMB-Two. and period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about how to get my bond redemption amount to my email id [protected]@gmail.com .

Dear Sir,
I have 2 bonds of MONEY MULTIPLIER BOND-0199-MMB-Two. and period ends by 3rd March 2017 I haven't got any information from branch personnel. Please let me know the information about how to get my bond redemption amount to my email id [protected]@rediffmail.com
Details of bonds: Bond holder No:5035-218 certificate 2807 Name of bond holder Surisetty Jyothi
No:5035-178 certificate 2792 Name of bond holder Moturi Swatha

MN Chandrasekhar
[protected]

Dear Sir,

Please let me know the status of the following MONEY MULTIPLIER BOND-0199-MMB-TWO
Bondholder no. certificate no.[protected]

Plese send us reply to my e-mail id : [protected]@gmail.com

Rgds
R P Kumaresan
Address- 2/547,
Mogappair East.
Chennai - 600 050
[protected]@gmail.com

I have purchase warrant no[protected] in the name of my son ISHAN (Presently known VANSHAJ AGARWAL) . But no communication how to get returned. Kindly inform at an earliest.
Yours faithfully,
CA Sheo Bhagwan Agarwalla
S B Agarwalla & Co
Rotary Road Dibrugarh - 786 001
Assam

I have purchase warrant no[protected] in the name of my son ISHAN (Presently known VANSHAJ AGARWAL) . But no communication how to get returned. Kindly inform at an earliest.
Yours faithfully,
CA Sheo Bhagwan Agarwalla
S B Agarwalla & Co
Rotary Road Dibrugarh - 786 001
Assam