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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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551

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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 980

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P
prateek.jain
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Undue monthly deduction

Address:Jaipur, Rajasthan

Dear Sir/ Madam,
I opened an account in ICICI bank in my wife's name.
It was a privilege account and I used it for some time, then it came into dormancy mode.
Few days back I deposited some amount in this account and more than INR 6500 were auto deducted from it.
I've got no intimation about any charge for any cause from bank.
Also while contacting ICICI bank, they say it's monthly deduction...
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P
PLucifer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Intimidation using RBI as a shield

Address:Mumbai City, Maharashtra

1) Harassment for getting information for account related issues (inward remittance) by way o[censored]sing RBI verbally and refusal to put the same on via email.
2) Outright denial of information with regards to preferential rates for my remittances, when asked to put the same on mail, i was told query has been forwarded
to concerned department, no word on the same yet.
3) Witholding remittance until the information was given...
+1 photos
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K
keerthips07
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Mobile Number

Address:Hyderabad, Andhra Pradesh

Dear Sir/madam,

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

Thanks & Regards,
Keerthi....
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K
karthickpraath
from Ernakulam, Kerala
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debit card is blocked

Address:Madurai, Tamil Nadu

Dear Sir,
I am M.karthickprasath.I am using your icici debit card. Few days ago, when i was trying to take out money from atm, it has been blocked as atm was not accepting pin number. I had also contacted customer care but could not register complaint.
So please register my complaint and tell me that how to get it activated and by when it will be done....
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A
Angellin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISSING TRANSACTION

Address:Chennai, Tamil Nadu

Hi
All my transactions from ICICI to IOB account done so far is not reflecting in current balance statement. The reason behind this problem is while adding third party details for fund transfer, 5 digit account number has been added which was the account number of IOB when I opened the account. Now IOB bank says, we do not hold any transactions from ICICI and the account number used to transfer amount should be 15 digits. Please get...
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H
hormazp
from Mumbai, Maharashtra
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Delay in processing of Credit Card Application

Credit Card Application #[protected]
Card: ICICI Bank Coral Credit Card
Name: Hormaz Pithawala
Contact: [protected]

An application has been made with ICICI Bank (reference above) in the month of November 2012. The same is still under process and i have not heard anything from the Bank. When i called up ICICI Bank helpline twice in the month of Jan 2013 i was informed that the same is under process. The...
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S
shiv.prosoft
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

minimum account balance charges

Address:Pune, Maharashtra

Dear Sir,

This is Shiv Kumar Choudhary, holding an ICICI saving b/a :[protected] . My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
It is extremely disheartening that Bank is just debiting...
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H
Harish Kumar Gola
from Agra, Uttar Pradesh
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Payment of Undelivered card

Address:Delhi

I was in a shock when i received an sms
regarding the payment remider of my ICICI Credit card. I had applied
for the credit card but after that I received no information from
your side regarding issue or delivery of credit card, neither on phone
or email.

I only received an e-statement on my email id. That too I was unable
to view as it is not accepting the password I am entering as per thebr...
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H
hemaaskaran
from Goshainganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card swipe

Address:Chennai, Tamil Nadu

i hold a icici debit card, i had 2 use it at hospital for amt of 15000, but req declined stating try again .why is that card do not help in emergency??i tried using 4 times ,but stil req declined .pl help...
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S
sanjeev1967
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of policy

Address:Gorakhpur, Uttar Pradesh

I have taken a policy from icici prulife.at the time of policy the employee has not given me proper detail.he said that this guaranteed maturity plan which is found wrong when i get the policy bond.i have given my policy bond for cancellation before two month back but still I have not get my money back.kindly do the needful.
contact no-[protected]
Policy no.17112697...
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J
Jagan deesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblock ATM card

Address:Dharmapuri, Tamil Nadu

Sir my atm card was blocked.kindly unblock the card no.[protected]
yours,
D.JAGADEESH,
ASHOK LEYLAND....
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S
SHIPAW
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NAME CHANGE AFTER MARRIAGE

Address:Punjab

NAME CHANGE AFTER MARRIAGE IN BANK ACCOUNT IS REALLY A BIG PROBLEM. THIS IS MORE HARASSING WITH PRIVATE BANKS LIKE ICICI. I WENT TO ICICI BANK (PHASE 7, MOHALI) FOR ADDITION OF SUR NAME TO MY EXISTING ACCOUNT NAME ON THE BASIS OF MARRIAGE CERTIFICATE AND NOTARISED AFFIDAVIT OF NAME CHANGE AFTER MARRIAGE.
BUT THE BANK PEOPLE BLUNTLY DENIED TO DO THE CHANGES. HOWEVER IN MY VIEW THESE TWO CHANGES ARE SELF EVIDENT IN THEMSELVES. I AM SO...
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C
Cholanila
from Mumbai, Maharashtra
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Rural Housing Loan - IT Certificate

Address:Tamil Nadu

Hi,

I have taken Rural Housing loan on ICICI bank and every time i'm facing issue on IT certificate.

I'm paying the EMI regularly and paid all charges then why not i can get the IT certificate online.


Regards,
Cholanila...
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N
navneetchaubey
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Home Loan number:LBN​OD00001940​786..Serious Complaint

Address:Faridabad, Haryana

Dear Representative,

Please treat my email as serious complaint against ICICI loan department.

I have been cheated by ICICI loan department while loan processing. They made serious false commitment. Please find detail below:


1. While taking loan , I was informed that insurance is mandatory component of loan and based on this , I was imposed with insurance premium on top of my loan amount....
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A
ankit22
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest Charges/Overlimit Charges & Service Tax on it

Address:Jaipur, Rajasthan

I am using your bank's coral credit card, this card has been debited with various charges (INTEREST CHARGES/Service Tax) on 10-Jan-12 & Over limit fee with Service Tax on 11-Jan-12.

I have raised complaint on 12-Jan-12 & 14-Jan-12 twice & both the time ICICI Bank Customer care executive confirmed that these are wrongly debited to me & it is a system error, same will be corrected in 48 hours, but till now...
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A
arora16
from Pune, Maharashtra
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Problems is opening PPF in ICICI(Highly disappointed)

Address:Rupnagar, Punjab

From the last 15days I am trying to follow up with Mr.Gurinder Gill in ICICI Ropar,Punjab branch as he promised to open my PPF asap,but all in vain.Everyday he has a new excuse n ask to wait for 1hour or 1 day n then he stops recieving my calls.I am just tired of all this,I dont have time that i call the bank person 5 or 6 times in a day to ask about my PPF status.Very poor customer service i must say! I want a solution as early as possible...
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A
ashish l bhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD AND CHEATING BY HOME LOAN DIV AND EXECUTIVE

Address:Mumbai Suburban, Maharashtra

Dear Sir / Madam,

Sub : Cheating and fraud done by ICICI home loan Lower Parel Branch & its executive Mr. Suneel Tiwari.

This is Ashish Bhatt from Borivali , Mumbai.

Few times back I had applied for Home loan with Two banks 1 is Axis Bank and 2 is ICICI Bank.

From ICICI Bank Mr. Suneel Tiwari had approached me for home loan. as an alert citizen first i took and saw his ID proof...
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pradeeppandey
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud with my id proof

Address:Indore, Madhya Pradesh

This is with reference to call received from your ICICI bank agency from Mobile no-[protected]. Today I received call from this number. Lady from other side is asking me for outstanding balance against my credit card about Rs.54,000/- Apprx for card I never used. When I ask for card number she refused to provide the same. I am surprise to know that she have my all details submitted to ICICI bank at the time of taking my ICICI bank credit...
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T
tadil1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FD amount not released

Address:Gurgaon, Haryana

With due respect I would like to inform you that I was very fond of services what you are providing with your bank. I have following two accounts with your bank (Cyber Green Branch) apart from my saving account[protected]

1. [protected]:OD
2. [protected]:FD

My FD account has been matured on 08th Jan 2012. So, I dropped an application for closure of both the above mentioned account on 07th Jan 2012...
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Loknath Ramteke
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-bailable warrant in respect to Non payment of credit card dues

Address:Maharashtra

ICICI bank people calls you frequently, even you have explained your financial difficulty (or family member death). One or the representative will call you and threatened you about payment.
They make a call to your company/office officials and explain that you are very bad defaulter.
They often call your family members/ relatives.

As per RBI circular RBI/2005-06 / 211 DBOD.FSD.BC. 49/ 24.01.011/ 2005-06 dated...
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