Idea Cellular Complaints & Reviews

I have prepaid idea connection no. is[protected] since last so many years. when i have took idea sim card it was my mothers name .so document was given of my mother at that time . now my mother has no longer , & recently when idea demands cross varification documents , i have given death certi of mother & also new id proof of mine . now whats happen , they have closed my outgoing call service of my mobile & continue incoming service without any sms or email or letter . when i am trying to contact they call me due to negative documents they have stopped my outgoing service .

also when i purchased there are life time card . now they change from liftime to till 2018 .

there are so many problems with idea . congestion , poor service , chargable customer call helpline etc

Dear Sir,

i have 100 Rs/- balance in my main account last day i got a message from idea so u have activated a service but i don't do. and today my main balance is only 10 Rs/- .so what is the stupid method of earn money from idea company

this is not only for me there is lots of people of suffering this type of problem

so i request that please take some strong step of this meter

my cell number is [protected].

Thanking you

Hello sir,

I m having a mobile no [protected] of IDEA Prepaid. i want call details for the month of May 2011 to July 2011 due to loss of my mobile phone. all my important contacts i had lost. so please kindly do me a favour to provide the cal details of the above said number please as soon as possible. i shall remain very greateful to you.

Thanks
Vinod kumar balmiki
CIS[censored]nit BCCL Dhanbad Jharkhand 826005

I have taken 2 postpaid connections recently. One for my mobile ([protected]) and the other one for my Data Card ([protected]). The verification of my mobile number was held successfully. But the issue came with my data card connection. The issue was my data card connection was made as CUG ADD ON connection, which should not be done. Then I received a call from IDEA for verification on 23rd July 2011. Because of some official work I was unavailable on that day. Then I got a message from Idea to call on 12345 and reschedule the Verification process. I did the same on Monday, 25th July 2011, and scheduled the verification on Tuesday 26th July 2011.

On Monday 25th July 2011, the outgoing service of my mobile number was de-activated because NO VERFICATION WAS DONE. On the day of rescheduled verification, the IDEA person did not came. I waited for Wednesday also and again registered for the same. Still my verification has not been done yet.

Now,
1. Why my data card connection made as CUG ADD ON connection, when I didn’t asked for it?
2. If my data card connection’s verification is not done then why my MOBILE connections outgoing services deactivated?
3. I had waited for 3 days from 25th July 2011 to 27th July 2011, still my outgoing service is not activated. If by evening 4:00 p.m. my outgoing services are not activated then I am not going to continue with the IDEA Services and also will not pay any charges for any outstanding amount.
4. Today I received one message from IDEA that “Your communication ID[protected] has been registered and will be serviced shortly”. Why after so much suffering my service has been registered too lately??????


I’ll be waiting for the response ASAP.

THANKS
ASHISH RAWAT

everyday balance is reducing by 2 rs and saying that your fashion mms subscription is auto renewed by reducing your balance by 2 rs.

i made many calls to customer care but still no action is being taken.
they say we will deactivate this with in 24 hours, your balnce will not be reduced hence forth

I wanted to deactivate this value added service i did not wanted at all.

my phone number is [protected]

sathish kumar donthu

sir,
I have applied for my mobile number portability from virgin to idea nearly a month ago. i have already submitted all the required documents and bought the idea sim. Despite of repeated attempts of inquiry from costumer care executive of both service providers nothing has been done. None of them is providing any reason for this delay. I have been unnecessarily harassed from last one month. Kindly look into the matter and take appropriate measures. My virgin mobile number is [protected].

thanks dr. shweta

i recharged many times my cell phone number [protected] which is prepaid connection of idea company, but this company without any reason deduct my balance whenever i recharged my number. Whereas i am not using any type of service of idea company, many times i try to contact this company customer care but can't contact to them, please solve my complaint, thanks

Sir,
I am your customer from last 15 months having mob no.-[protected].I don't know SIM card owner of this no.

From last 2 weeks I continuously received message from Idea for 'Incomplete documents Submission'.
I can't give new documents at Idea Center due to unknown owner.

Kindly give owner name of SIM card or other option to transfer owner name to recover this problem.

Thanks & Regards,
Nilesh D. Lingade,
Larsen & Toubro Ltd.,
Ahmednagar.
414 111
Ph.[protected]
Mob.-[protected]

i am using idea net setter , i recharged it with rs97 recharge was successful but amount of recharge was not received.

Hi

I, Milind Shinde, working for Capgemini India Pvt. Ltd., am facing an issue with the 2 new IDEA corporate connections taken by me on 21st July 2011.

While availing this Corporate plan (T 655 - 149 Rental), I was told that my inter-calling between the 2 corporate connections will be free however now both the calls are barred. When I interacted with the IDEA customer care, they told me that my unbilled amount has exceeded my credit limit for both the connections. When I told them that we just do inter-calling and don’t do any other outside calls, then they informed me that the inter-calling charges will be considered in the unbilled amount and at the end of billing cycle, the corporate plan amount will be discounted and inter-calling charges will be free.

But now the concern is that every morning my both the connections are barred from calling and I have to raise a request at IDEA customer care daily to activate both the lines. I need a permanent solution to this issue, if you can please guide me on this matter, it will be appreciated.

My 2 idea corporate connections are as below -
[protected]
[protected]

Let me know if you need any other details.

Thanks,
Milind Shinde
Cell: [protected]

I am Idea Prepaid user. My mobile no. is [protected]. Today on 26/07/2011 at 10.25 a.m., I made a call to land line number in Mumbai while I was in Roaming. Actually it's very surprising that, there is roaming in Mumbai for Maharashtra prepaid users. I spoke for 74 seconds and after completing call, I got message that, last call charges Rs. 62. And on the same day in the evening at 4.50p.m., I made a call to Hyderabad land line number. I spoke for 2 minutes and 30 seconds. After completing call I got message, last call charges Rs.127.
I am very much surprised when Idea charged this much amount which is far more than International Call.
When I spoke to customer care in Mumbai, the concerned person told me that, your number belongs to Maharashtra circle,so call to Maharashtra Circle Customer Care. As per his message when I had a word with Maharashtra Circle Customer care, he informed me that you made a call from Mumbai so have a word with Mumbai Customer Care.

sir.thisis my prepaid idea sim number..[protected].it yis showing that registration failed.and validity till 12th of december2012,and balance in my mobile is 34rupees,so kindly solve this problem..pls p..pls

I had applied for mobile number portability from IDEA to VODAFONE on 2nd july but somehow IDEA rejected it. I again applied fresh on 7th july and that also got rejected. I again applied on 20th july and haven't recieved any confirmation/rejection yet. On calling customer care their is no resolution of the query as they said they have no IDEA(perhaps that's why the name) about your request.

I have purchased one IDEA 3G data card on 21.07.2011.from VRITI
INFOCOM PVT.LTD.as per the offer I have got in my mail which includes
free GOA voucher.But till date it is not activated nor I have got my
free voucher.
My kit No.[protected].and IMEI NO.[protected].
The Vriti representatives do not picks up the phones and the IDEA customer
care persons are not helping me.



Amit Jyoti Banerjee

Mobile No.[protected].

Address:C/O J.Yadav,RZ134D Bajaz Enclave,Patel Garden Extn.(Inside Gali No.7 of Main Patel Garden),Near Dwarka More,
New Delhi:110059

Hi,

I bought one Post Paid Mobile Sim Connection from IDEA Office, Gohana on 20th July'2011. The no. i bought was premium no. for which i paid Rs.600/- in addition to connection charges. But on next day when no. activates was ordinary one. then i complaint to IDEA but i have not received any response from their side.So please look into this.

I shall be very thankful to you.

Premium No. (Paid) - 99****2121
But In actual activated no. - 99****3135

Thanks & Regards
Vineet Choudhary
[protected]

I have requested for Port change of the following mobile no's from IDEA to AIRTEL.
[protected] &[protected]
IDEA has accepted the request and the no's has been activated in AIRTEL.I have taken the SIM cards from AIRTEL and has been using the no's in AIRTEL for the past 20days and stopped using IDEA SIM cards.On 05.07.2011 when i have hecked up with IDEACELLULAR LTD, 39-7-1.SURYA KRISHNA TOWERS,M.G.ROAD,LABBIPET,VIJAYAWADA both the no's were not de-activated and they have raised requests for de-activation.RECEIVED a call from AIRTEL today requesting me to submit latest and final bill paid in IDEA.I was shocked to hear that still the no's are not de-activated and they asked me to pay the rent for the no's which i have not used.I request somebody to guide me to get this problem resolved.

regards

lanka srinivas

Dear sir,

I am customer of idea 2g prepaid net setter since dec 2010. i have been recharging my no ( [protected]) of Rs 199 per month since i got this. but yesterday morning i wanted to recharge my 2g idea prepaid net setter with 199.but when retailer was trying to recharge the message of "invalid recharge" is showing on his cell.

then i called customer care where i talked to Mrs GAGAN. she told me that 199 plan has been removed now you can recharge your no with 399 plan with unlimited usage of internet.after listening this information i recharged my no with 399..now i want to confirm that is it right information that 199 plan is removed and 399 plan is unlimited which i recharged yesterday

I am student and I purchased this device of idea just because of 199 plan of 1GB per month.but now 399 plan is too hard to recharge my number.

please solve my query..

yours faithfully

vikas jha

alternate no : [protected]

Dear Sir/madam,
I had two numbers of Idea { +91-[protected] and +91-[protected] } and i requested on 11-june-2011 to deactivate all the features of the sim with full settlement of the bill.
1.Request No :[protected]cell no - [protected])
2.Request No :[protected]cell no - [protected])

but still the invoice are generated and i am very disappointed with it and This is in breach of our contract as laid down by the law. kindly check the attachment which i requested.
I look forward to hearing from you and to a resolution of this problem.
Please contact me at +91-[protected] or [protected] or vishal.[protected]@yahoo.com

dear sir,
I,TRILOKI NATH is having a idea cellular prepaid connection no.-[protected].Today i recieve a message from IZ-IDEACL stated that " your subscription to jokes portal pack weekely is activated @ Rs 12 for 7 days. To DEACTIVATE SMS UNSUB ONJOKW to 55456." at 14:12;45.
I called the customer care he told today one call came to you from ourside to activate this service on ur no. and u have replied for that therefore this service has been activated on ur no. I told him that i have not recieved any call from idea ..he says that u have recieved a call.
But it`s true that i have not recieved any call from IDEA.
PLEASE DO THE NEEDFULL ...

I'm being deducted Rs.5 or Rs.10 almost everyday for the past two months from my prepaid balance by IDEA. I'm calling the IDEA customer care everyday and requesting to cancel any subscription if still there. They say that a complaint has already been lodged. I have even received many messages from IDEA that all WAP and GPRS subscriptions have been cancelled. But all my efforts have been useless. Even now the deductions are happening. I have lost more than 200 Rs in the past month.

This is the message I keep receiving for WAP de-activation:
" Dear customer, Your request for GPRS-MMS deactivation has been processed successfully 12Hrs 0 Min Hrs. SR No.[protected] Thank You." I have been receiving such messages for the past two months.
Every time I register a complain, I get these messages. Still, no action has been taken by these fraudsters. The same day I get these messages 20 Rs. more has been deducted.

Please help me get a refund from this FRAUD company.