Idea Cellular Complaints & Reviews

Dear Sir,
I tried recharge my mobile number through SMobile Banking The amount got dedcted from my account yet Recharge was not successful. Below are the details. Please do the needful.
Name - R Tamil Alagan
mobile number: [protected]
Transaction ID number: [protected]
Date of Transaction: 30 June 2011
Kindly direct us whom do we have to contact?

sir, my cell ni [protected].my name is shrikrishna shankar gadekar,add;house no 9/f,kolivery village kalina.mumbai400 098.i have lodged a complaint to stop sending me job alert,at your kalina office,janata cooomunication ,20 days back,he gave me the com no,and told me it will stop,he talked in front of me,to costomer care excutive,so far it has not stoped and every time i charge even for ten,rupees,the suddenly deduct from that.even rs5/-for 2days.this is rediculous,because first of all i dont want job alert,as i am retired person of 63age,so please at least now immediately,as soon as u receive this my complaint,pl stop sendi gme job alert,and stop deducting for the same,otherwise cancell this my number with regards from s s gadekar

Dear Sir/Madam,

I bought an idea Sim no.[protected]Mobile No.[protected] at
Pune for my daughter. I provided a self-attested copy of my driving
license and also a copy of my friend's driving license at Pune as
proof of local address asked by the vendor. A sms has been received
on the mobile that the services to the Sim will be discontinued due to
incomplete papers and now the services to the SIM have been discontinued. When I have submitted the necessary paper, then why the services have been discontinued. I request you to kindly look into the matter and oblige.
Thanking you,
Sincerely,
V.S.Mehrotra

I Recharge In Idea Number ,,,, Rs 75/-

Recharge Is Succesfully But In Account No Balance,,

Please Sir Action This Matter Right Now,,This Is My Request

Your Faithfully ,,
Aziz Doctor,,
[protected]

Idea,

The standard gprs plan for 99 rps is for 200 mb whereas a other companies provide [protected]@ 99 and idea then charges 2 p/kb which is absolute highway robbery.... The customer care department is one of the worst ....i went to the FC road center and was literally heckled and abused.....planning to switch service provider .........Idea is definetly not a good idea.....the customer care sucks ..... They take advantage of the customers .... Do not respond to customer queries and mislead the customers......once again the service executives have literally no respect....forget respect they do not even have the basic courtesy and manners......i have an email where they say that the charge is 0.02 p/kb and they have actually charged 100 times that amount ridiculous and extremely pathetic. Respect of the birla group .......naah no more , to opt for idea in my case a very very very BAD And Nightmarish idea...........worst plan ever

my no is [protected]- using http://www.ideacellular.com i recharged 200rs. but i got internet service.

In their website they did not provide valuable mandatory vochure and offer information they did not provided .

My intention is recharge 200 rs top up. But In their website they did not provided information, just they given online recharge button, so clicked the button it asked for the amount for recharge, so i entered 200 rs and entered my bank details. but i received the offer3G internet service , which is i do not need. and mobile also does not having 3G facility. i expected a top up recharge. finally i did not get single paise recharge.

i immediately called to the customer executive and asked for convert to top up. they told it is not possible.


They want to confuse consumers intentionally... so they did not provided their offers in their website. with out adding single paise and with un used internet service attached to me.


thanks

please take some necessary action. regarding my complaint.. and i am very highly thankful to you.. take any action... at least any another consumer will not face this problem.

please take action :-1.to mention all their offers and vochure inforamtion in their website 2. if possible provide my amount 200rs convert to top up recharge.

they are not changing the website means ... they intentionally mis guiding the consumers.

Sir, i am a BSNL customer i didnt get mms from idea senders. I received a mms, but my cell is not able to open it i am not able to open the site "http://www.ideacelluar.com/webmms" please help me out soon. i received a message to check out my mms from the above given site from idea with id and password, i request for solve my problem as immediately.

In my IDEA cellphone number [protected] , I get a message everyday, stating that " Your Fashion MMS has been auto renewed and you have been charged Rs 2" .
I never subscribed to this value added service in the first place.
This has become a harassment.
I had projected the problem to the Idea outlet from at Shivam Road beside the State Bank Of India Amberpet but they were unable to resolve the same. It is bought to your notice herein that so far a sum of Rs 100 has already been deducted from my prepaid account balance . I would like to be apprised as to how you will refund me the same.
I would like to believe that subscribing for IDEA was a good idea and not a bad one.
It is therefore requested that

a) the a/m pack - Fashion MMS be deactivated forthwith and a confirmation intimated. to me.
b) the amount unfairly deducted be refunded in my prepaid account with immediate effect.
I am inclined to presume that you would be prompt in your response towards resolution of the issues failing which I would be left with no alternative but to address the issue legally in the appropriate forums

Regards
Sarkar

I have changed BSNL mobile connection to Idea on 30 May. Till know it got disconnected and asking for reactivation by submitting the documents. It is not understood why this problem is coming. Last week I have spoken with your call centre executive and got confirmed that required documents have been submitted. The services provided by Idea are too poor in this case. Being a senior citizen I am facing problems because of disconnection of mobile.

Request confirm the present position.

dear sir maine idea prepaid number [protected] ki dt 10 th june & 17
june april &feb 2011 ko mobile se messege se pepar bill ki reqause
bheje thi par aaj 14july hone ke ba bhi nahi mila to aap muje
plz send my bill

I am receiving sms service called Astro cancer even though I had not activated it. In fact I have tried to deactivate the service through sms receipt of which is confirmed by idea. But still I am receiving the sms for astro cancer service and they are deducting charges from my balance for the service

My 3G services activated on 15 Apr 2011 but i was charged in the bill from 7 Apr 2011, even after sending so many mail and calls Idea people not ready to accept their mistake.
Now they cut my net connection and sending people at my home for unpaid bill.

I have the mails from Idea people in which they are accepting that till 13 Apr 3G service is not activated then how can they charge me from 7 Apr.

I brought their 3G data card and now money is struck.
Can anybody suggest me what should i do ?

Vikram Manhas
Net Setter no [protected]

My name is Shailesh Damle residing Karjat Dist.Raigad i was an postpaid customer of idea of Maharashtra cell.no.[protected] when i purchased the post paid plan from M/s.Mayur communications authorized idea gallery at Karjat i was deposited Rs.1000/- as a ISD deposit ( refundable )
in month of May.2011 i converted my postpaid connection to prepaid with same no.& as per idea's rule i suppose to get my refund of ISD deposit in 45 working days. but till the date i have not received any refund of the said amount.in this connection i communicate many times to customer care & only one time i received massage through mail that your request has been proceed & you will get the cheque of refund on your postal address in 48 working hrs.but after that after several communication with customer care i did not received proper or firm answer this is the foolishness of idea service to the customer ( what an idea sirji ) i am believe that the prestigious name Aditya Birla & theirs team doing such bad service

here i suggest those are wish to choose idea service Pl.dont[protected]------ do

Shailesh Damle
[protected]

Dear sir
I recharged my prepaid mobile by internate on 8 July 2011 with Rs 450/- for talk time.At the time of recharging I didn`t get any message/information regarding GPRS plan activation.But after some time i got a message that GPRS plan is activated in my number, without any information and without my consultation.and i got zero rupees balace in talk time. kindly deactivate "GPRS and 3G plan" and deposit this amount as talk time in my mobile.
I complaint in customer care and request him to convert this amount as talk time but they were not responding well.I tried several times but they simply disconnect the call.
Sir I have no requirement of "GPRS and 3G plan" so kindly deactivate GPRS and 3G plan and deposit amount as "talk time" in my mobile.


Regards
Ashok Kumar
Mobile no.[protected]

Hi,
I am being disturbed by the service replies which i receives once after any free sms sent from my mobile.
That flash message shows me the last call cost,available balance and validity for every time i sent a message even it was a free message.
I dont want this service reply and i contacted the CC too but i cant get my solution still.
I have changed all my phone settings as advised by CC reps.
Please understand my trouble that i am pressing a key to come out of that service message and it arrives with a new message tone also.

Hope i may get my solution here.

As i sivanandham had purchased idea sim card and using now .when life tool sms coming if i open three rupees will be charged .i has been complained to the customer relation officer they ar not responding.kindly help me to stop the such a sms as soon as possible mob no:[protected].

Dear Sir
he sir i am living at vasai & work at mumbai & i have mobile card from mumbai last 10 years on vodafone network.
i received call form Idea Cellular executive (salesman) he offer me Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free mini. calls 40 paisa & SMS 50paisa. plan is good but i am that time vodafone customer form last 10 years and i am using that plan Rs.399 in this plan he give me 800 local calls & out going sms 50 paisa every month & this 800 min. i can use in outgoing calls & 50Paisa SMS in Maharashtra & Goa on vodafone network.
vodafone active me plan 399 + Rom like home plan that i am using last 10 years all out going calls & SMS after 800 min. 50 paisa that use in Maharashtra & Goa.

that thing i cleared to idea cellular person i want to use that free thing 400 local calls, 200 STD, 200 SMS use in Maharashtra & Goa after 400 mini. he charge 40 paisa for calls & SMS 50 paisa.

he said ok u can use that free thing on idea Network & after we charge 50 paisa for SMS & calls 40 paisa.

but first month call form idea cellular & i ask my plan that time he said all give plan is ok but u cannot use that free things to Maharashtra & Goa.....
i given complaint to that sales person...after 20 days call form idea person he told me u can use free 400 mini. & 200 STD use Maharashtra only not SMS. SMS charge in Maharashtra Rs.3.50 paisa for outgoing SMS.
i told that person your person promise me this thing & in vodafone in am using that ting i told but he say we cannot do anything.
then i port my mobile idea to vodafone but i cannot do any ting MNP police is that u can port only after 3 month of completing.

after 3 month i try to port idea to vodafone but that time of Rs. 175 plan was closed to all mobile company.....???????

what to do me help me free sms that can i use in roming
if vodafone is providing last 10 years then way not idea cellular providing.

roming range is after bhayander & i am staying one station form bhayander....

commitment not fulfilled

one of my office friend he is stying at vasai & same plan Rs.175, 400 local calls, 200 STD, 200 SMS per month on vodafone network using & he can use free sms in Maharashtra & Goa after free SMS he will charged 50 paisa only....

help to to transfer to same rs.175 plan to vodafone network.

Name Jeetendra M .Jadhav
Mobile No. [protected]

Sir,

I am from Kothrud, PUNE. I have applied for MNP to IDEA prepaid of my
Reliance CDMA No [protected]. I have submitted the forms with photo,
ID proof etc at your Store 'Capital Services' on Karve Road, near Maruti
Mandir, KOTHRUD, PUNE.
I have also paid Rs19/- and got a MNP kit from the store. All
this was done on[protected], that is ~22 days back. The MNP
time is 7 days and the UNP validity is 15 days.
I have not yet got the conversion of my no.

I have visited the store three/four times asking for progress, all I am
getting is vague answers. Yesterday I found that my forms are still
lying in the store.

Are you not interested in transferring in my cellphone to Idea?
What should i do with the MNP kit sold to me?
Will you take it back and refund my money?

I am your customer since last many years for my other phone.
Do you think I should swith over to may be VODAFONE or
BSNL or some other provider?

Please do the needful. If necessary pull-up the concerned Idea Store for poor service.

Hi!

i want details of [protected]. Its an Idea number. a procetute is using this number.

she has forced me and blackmailling me to do bad deeds.

i want details of this number.

MY Details
Renu Sharma
[protected]
email- sharma.[protected]@yahoo.in

Idea is deducting money every day from my recharge talk time value. I neither requested nor downloaded anything. When I talk to customer care they politely say they will refund by 4th July. But they kept on deducting everyday and my full balance is gone. In the end they send SMS your request for refund of balanced could not be refunded.

I called again to customer care -- they cannot respond. I feel like shoooooooooing !!!!

A company that loots every moment !!!