Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 743

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aziz Doctor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge Problem

Address:Bharuch, Gujarat

I Recharge In Idea Number ,,,, Rs 75/-

Recharge Is Succesfully But In Account No Balance,,

Please Sir Action This Matter Right Now,,This Is My Request

Your Faithfully ,,
Aziz Doctor,,
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nbafana
Report
Copy

Exorbitant charge for gprs

Address:Maharashtra

Idea,

The standard gprs plan for 99 rps is for 200 mb whereas a other companies provide [protected]@ 99 and idea then charges 2 p/kb which is absolute highway robbery.... The customer care department is one of the worst ....i went to the FC road center and was literally heckled and abused.....planning to switch service provider .........Idea is definetly not a good idea.....the customer care sucks ..... They take advantage of the customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Andhra Pradesh

my no is [protected]- using http://www.ideacellular.com i recharged 200rs. but i got internet service.

In their website they did not provide valuable mandatory vochure and offer information they did not provided .

My intention is recharge 200 rs top up. But In their website they did not provided information, just they given online recharge button, so clicked the button it asked for the amount for recharge, so...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaijustpl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mms not received

Address:Thrissur, Kerala

Sir, i am a BSNL customer i didnt get mms from idea senders. I received a mms, but my cell is not able to open it i am not able to open the site "http://www.ideacelluar.com/webmms" please help me out soon. i received a message to check out my mms from the above given site from idea with id and password, i request for solve my problem as immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
andysark
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of vas pack

Address:Andhra Pradesh

In my IDEA cellphone number [protected] , I get a message everyday, stating that " Your Fashion MMS has been auto renewed and you have been charged Rs 2" .
I never subscribed to this value added service in the first place.
This has become a harassment.
I had projected the problem to the Idea outlet from at Shivam Road beside the State Bank Of India Amberpet but they were unable to resolve the same. It is bought...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
P Lakshmi Kumari
from Vepagunta, Andhra Pradesh
Report
Copy

Getting disconnected frequently

Address:Visakhapatnam, Andhra Pradesh

I have changed BSNL mobile connection to Idea on 30 May. Till know it got disconnected and asking for reactivation by submitting the documents. It is not understood why this problem is coming. Last week I have spoken with your call centre executive and got confirmed that required documents have been submitted. The services provided by Idea are too poor in this case. Being a senior citizen I am facing problems because of disconnection of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mb.vasveliya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paper bill

Address:Gujarat

dear sir maine idea prepaid number [protected] ki dt 10 th june & 17
june april &feb 2011 ko mobile se messege se pepar bill ki reqause
bheje thi par aaj 14july hone ke ba bhi nahi mila to aap muje
plz send my bill...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sameer 1508
from Mumbai, Maharashtra
Report
Copy

Fraud by Idea cellular company

Address:Mumbai Suburban, Maharashtra

I am receiving sms service called Astro cancer even though I had not activated it. In fact I have tried to deactivate the service through sms receipt of which is confirmed by idea. But still I am receiving the sms for astro cancer service and they are deducting charges from my balance for the service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikram Manhas
from Pune, Maharashtra
Report
Copy

Over Billing

Address:Pune, Maharashtra

My 3G services activated on 15 Apr 2011 but i was charged in the bill from 7 Apr 2011, even after sending so many mail and calls Idea people not ready to accept their mistake.
Now they cut my net connection and sending people at my home for unpaid bill.

I have the mails from Idea people in which they are accepting that till 13 Apr 3G service is not activated then how can they charge me from 7 Apr.

I brought...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Shailesh Damle
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ISD deposit

Address:Raigad, Maharashtra

My name is Shailesh Damle residing Karjat Dist.Raigad i was an postpaid customer of idea of Maharashtra cell.no.[protected] when i purchased the post paid plan from M/s.Mayur communications authorized idea gallery at Karjat i was deposited Rs.1000/- as a ISD deposit ( refundable )
in month of May.2011 i converted my postpaid connection to prepaid with same no.& as per idea's rule i suppose to get my refund of ISD deposit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana

Dear sir
I recharged my prepaid mobile by internate on 8 July 2011 with Rs 450/- for talk time.At the time of recharging I didn`t get any message/information regarding GPRS plan activation.But after some time i got a message that GPRS plan is activated in my number, without any information and without my consultation.and i got zero rupees balace in talk time. kindly deactivate "GPRS and 3G plan" and deposit this amount as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dew Deva
Report
Copy

Service reply after SMS

Address:Kanchipuram, Tamil Nadu

Hi,
I am being disturbed by the service replies which i receives once after any free sms sent from my mobile.
That flash message shows me the last call cost,available balance and validity for every time i sent a message even it was a free message.
I dont want this service reply and i contacted the CC too but i cant get my solution still.
I have changed all my phone settings as advised by CC reps.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivanandham V
from Chennai, Tamil Nadu
Report
Copy

to stop life tools sms

As i sivanandham had purchased idea sim card and using now .when life tool sms coming if i open three rupees will be charged .i has been complained to the customer relation officer they ar not responding.kindly help me to stop the such a sms as soon as possible mob no:[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jeetu16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP commitment not fulfilled

Address:Mumbai Suburban, Maharashtra

Dear Sir
he sir i am living at vasai & work at mumbai & i have mobile card from mumbai last 10 years on vodafone network.
i received call form Idea Cellular executive (salesman) he offer me Rs. 175 plan monthly in this plan he give me 400 local calls, 200 STD, 200 SMS per month after free mini. calls 40 paisa & SMS 50paisa. plan is good but i am that time vodafone customer form last 10 years and i am using that plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
snranade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP request not processed in time

Address:Pune, Maharashtra

Sir,

I am from Kothrud, PUNE. I have applied for MNP to IDEA prepaid of my
Reliance CDMA No [protected]. I have submitted the forms with photo,
ID proof etc at your Store 'Capital Services' on Karve Road, near Maruti
Mandir, KOTHRUD, PUNE.
I have also paid Rs19/- and got a MNP kit from the store. All
this was done on[protected], that is ~22 days back. The MNP
time is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aas21
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

### number

Hi!

i want details of [protected]. Its an Idea number. a procetute is using this number.

she has forced me and blackmailling me to do bad deeds.

i want details of this number.

MY Details
Renu Sharma
[protected]
email- sharma.[protected]@yahoo.in...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bulbul_rao
from New Delhi, Delhi
Report
Copy

deduction GPRS

Idea is deducting money every day from my recharge talk time value. I neither requested nor downloaded anything. When I talk to customer care they politely say they will refund by 4th July. But they kept on deducting everyday and my full balance is gone. In the end they send SMS your request for refund of balanced could not be refunded.

I called again to customer care -- they cannot respond. I feel like shoooooooooing !!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
omimbichikoya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost money for internet usage

Address:Malappuram, Kerala

Dear Sir, i am holding idea mobile No. [protected] on 15/06/2011 paid for Internet RS. 97.00 for one month use on 01/07/2011 had balance of around Rs. 160/- after some times using Internet i saw the balance was 0.00 then i talk with customer care executive and explained this matter, he replied it is charged for GPRS by mistake that amount will be credited to your balance on Monday 04/07/2011, then i recharged with Rs. 25 because i was in emergency...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikas.dwivedi
from Noida, Uttar Pradesh
Report
Copy

Cheating by Idea persons & no reply from customer care

Address:South Delhi, Delhi

A person by the name of Mr. Kapil (Phone number: [protected] & [protected]), from Idea cellular, collected document and Rs. 500/- cheque from me, for conversion of my two prepaid numbers ([protected] & [protected]) to post paid. He did so around one month back.
After pursuing the matter with him for long, My pre-paid service of the number [protected] was abandoned for few days. Mr. Kapil and one of his colleague Mr. Anil (Phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramapriya
from Bengaluru, Karnataka
Report
Copy

Request for GPRS/MMS deactivation

Address:Bangalore, Karnataka

I have been repeatedly calling the customer Care executives and have registered the complaint to deactivate GPRS/MMS in my cell phone.

Complaining repeatedly for 4 days, everytime I was told that my issue will be resolved in 12 hours, sometimes 11 hours but after 4 days I got a message saying:
"Dear Customer, Your request for GPRS/MMS deact could not be resolved. Kindly contact customer care. SR 1-[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy