Idea Cellular Complaints & Reviews

I have requested the Direct Selling team of Idea Cellular (Mahalasa Enterprises, Malad West) to refund the money for the request made from my end of getting my 4 Airtel number for portability however there has been no proper response from their end. The executive who approached me was Mr.Anthony Fernandes ([protected]) and he gave his Manager's name as Mr. Niranjan Pai. It is very unfortunate as Idea's name is in stake because of...

I am user of idea prepaid mobile no. [protected]. on this no. i have been using 98/= internet pack also. recently on 2nd of July i connected my phone to use internet. it worked for 5-10 minutes and then disconnected. I supposed that balance might be finished. next morning i found that my regular balance which was approximately 100/= also came to 0.

on 3rd of july again i recharged my phone for Rs 100/= and simultaneously internet...

Respected Sir,

I'm an owner of a Prepaid number from Idea Cellular [protected] for past several years. For the past few months, Idea has activated a Cricket Alert Service on my mobile number for which Rs. 30 are deducted each month. I've never requested for activation of the service and now it has become a permanent nuisance as several messages about cricket updates are sent continuously on my number.

I've...

From Sakir Ali. K,
Punjab and Sind Bank, Trivandrum
[protected]
sakirali.[protected]@gmail.com

Sir,
I lost my mobile phone(which is not a costly one) on my way to Mumbai from Trivandrum ( somewhere in Kudal of Maharashra). But the SIM is now being used somewhere in the hindi speaking area. I made a request to the cellular phone company. But they claim inform me that being a prepaid SIM it will be used without...

Idea Cellular Limited has very poor customer serivces .In past my operator was tata indicom because of network problem I switch to idea. No doubt idea network is good in mp but customer services are very very poor. on time of activation my idea number they have taken Rs. 300 as a activation charge and asked me it will be refund in my 4th 5th and 6th bill but not refunded when I call on [protected] call center they asked me to call on 198 when...

I am being charged by activating unwanted and unauthorized service without my consent.I want the company to reimburse illegitimate deduction after scrutiny. This was brought to the notice of Mr Starraj S PALAN territory sales executive...

I faced same issue. Recharged with Rs 101 online, and NO AMOUNT RECEIVED.

Today I called customer care (198). Both time I got response that 101 recharge is FRC call and I will not get benefit since I am old customer. When I asked to provide the escalation authority details, it was refused by Customer Care.

If there is any fault in IN software being used by IDEA, which is not able to identify the FRC call and...

Sir
I have recharge a idea customer having mob no.[protected] from my SBI mobile banking service on dated 29.06.2011 at 11am but the amount not received by the above mentioned mob no. but just received two SMS

SMS 1: "Request accepted for processing payment of Rs.65 to TOPUP Code=949 Tid=[protected]" from TD-567676
SMS2: "Rs.65 received for Mobile Topup transaction Successful OxiTransID-...

My Idea cellular number at Madhya Pradesh [protected] does not show any signal when I use my phone from my home at Mumbai. My residence is at BPCL staff colony, Vasi Naka, Chembur. There is absolutely no signal in my house. Please find out the reason and rectify it immediately.
My other number ([protected]) with Vodafone works fine with full signal. Please do the needful and let me know quickly.

Regards
SS Sunderajan...

Dear sir,
I have purchased a prepaid sim of idea no [protected] from Lucknow in Sept2009 with a validity upto December2012. I have balance of Rs 300(approx), and used it upto 25 January2011regularly, but due to my transfer to Assam the sim is not working due to roaming not allowed in NE states by GOvt of India. But from 15 th of May2011 govt allowed all service provider roaming services all over the NE states. It is shocking that my...

dear boarders, i am here just to beware you about bogus billing of idea cellular. Unfortunately i have two connection of idea [protected] &[protected]. In jan'2011, i downloaded few songs from idea fresh. i did not subscribed any service but then onward I seen in my bill that they started to charge Rs 5 per day as mms call charge. when i enquired to customercare in this regard they respond that there is no subscribed service you avail,...

I TOOK A IDEA CONNECTION AS I THOUGHT IT WOULD BE THE BEST BUT TO MY SURPRISE ITS NOT AS WHT THEY SHOW ON TV , ITS ALL WRONG AS THERE IS NO NETWROK AT ALL IN SO MNY PLACES AND ALSO NW WHN I WNT TO PORT OUT TO VODAFONE AFTER THE COMPLETION OF 90 DAYS IDEA IS NOT ALLOWING ME TO PORT OUT AND ITS ALMOST A MONTH THT I AM FACING THIS PRBLM HENCE I WOULD REQUEST U OR ANYONE WHO HAS A IDEA CONNECTION TO JUST GET RID OF THEM AND GO TO ANY OTHER OEPRATOR...

Got frustated with the service provided by idea. i am trying to activate GPRS on my new mobile (samsung champ) but everytime i send SET to 54671 it replies that your phone is not provisionable . many of my friends are using internet on this mobile phone model from diffrent service provider. its it problem with idea ? i that case i need to change the service provider . i called customer care many times but they are simply doing false commitments...

i have idea connection . my no is [protected]. i requested to custoemr care executive to deactive my gprs service on 14-6-11. he told me that it will be deactivate on 16-6-11. but as on 26-6-11 rs 20/- deduted from my a/c bal at 8-15 a/m by msging this is deduted for gprs.when i call to customer care at 11.45 he told me that bal deduction is noty update in his system and i have to call later.at time he also told me that due to wron g tagging...

pls my mob no is [protected]
pls add my email id raviru.[protected]@yahoo.com...

Sent: Thursday, June 23, 2011 9:36 PM
To: Customer Care (UPW)
Subject: DEDUCTED about rs 181.pl return my all money

My no is Idea prepaid.
I have activated rs 5 mein 1 din ke liye 50 mb free surfing payien service (ONLY FOR ONE DAY).that time my balance was rs 465.445.after surfing ABOUT 30 MINUTES it is showing BALANCE rs 284.445 how it is possible.you have DEDUCTED about rs 181.pl return my all money...

Idea number: [protected] (Karnataka)

Today morning I inserted the SIM into my new iPhone 4. I started noticing that every 40 mins or so, Rs.5 is getting deducted automatically. I called the complaint number 198 and explained my problem to these uneducated customer care choots.

1st call:

I was very polite, explained to him my problem, he told me to call 198 after 2 hours as the info is not updated...

This is Manish Vermani

I am using Idea Number [protected] (Gurgaon)
I registered my number under DND services in year 2007 but unfortunately I am getting so many messages from property or some other unknown numbers

I lodged a complaint on 27.05.2011 that my number is registerd under DND than why I am getting so many messages they assured me that my problem will be solved by 21.06.2011. Complaint Reference...

I had taken a Idea prepaid connection from Singh Communication (Balbir Singh - [protected]) situated at Pinjore (near Bus Stand & opposite of Civil Hospital), Haryana on 19/06/2011. The same got deactivated on 22/06/2011 and we had complained the same with Shop Keeper. But till date there action has been taken on the same & the shop keeper is giving a false comitment every point of time. Today (i.e. 26/06/2011) at the evening when...

Dear Sir,
Please send incoming and outgoing call deatils of my Idea mobile from August 2010 to July 2011 no.[protected].Details send to my email ID is [protected]@gmail.com.THANKS
Firos VP
Vattaparambil.House
Pulvetta PO
Malappuram.DT
676523...