Idea Cellular Complaints & Reviews

Be careful when you recharge the GPRS plan. Idea Cellular delays the plan so they can get you to use GPRS at 2ps per KB. On complaining the reply was like below,
This is to inform you that the recharge amount of Rs.96/- got successful on 1st April 2011 18:25:40 Hence, you got charged from 31st March 2011 till 1st April 2011 18:43:1 as per the GPRS zero rental plan (usage charges - 2ps per KB). We express our inability to reverse...

D/Concern,
Subject : Idea prepaid Amount deduction.
My Mob; No:[protected].
Today morning I have talked to customer care with Ms. Monika and Mr. Deelip that Idea prepaid Service’s please reverse my amount deduction with around of 16 Rupees.
Today I have many time Complained in Idea Customer care to reveres my amount deduction whose are deducted by you without any Request but there is no any satisfied answer....

The coupon of 19 rupees to lower local call rates has a wierd condition.

I recharged my mobile on 5th feb with that.
I again recharged on 6th march ie. (29 days later with one day remaining)

One expects the previous period to collapse and new 30 day period to start.
But since i recharged it before the previous period expired, my recharge on 6th march was unsuccessful.
ie no lower local call...

Dear Sir,

As per Requirement of Idea Cellular Co. for my Demo Card ( No- [protected] on name of Sanjaykumar Jashbhai Patel) Nomination details, I have submitted the documents to Idea Cellular Co. on date- 29/11/2010, CAF No[protected] for same. After 3 months Idea Cellular co. doesn't transfer the name of nominee on the base of submitted documents. I want to know regarding the issue and the progress of same. I want to...

re activate my dialer tone & poor custmer care service....

I'm just fed up of constant messages received from IZ- Idea containing the same old annoying offers that any I'm not interested in. And more so, they send it at any time they like, not caring for the customer preferences.
Someone please tell IZ-Idea that if I receive any of its messages again, I'll definitely sue them. Final word....

Hi,

I am not ready to pay the bill due to i got wrong information regarding my bill.

I had received 1 call on dated 28th Jan regarding Rs75.00 discount on activation on E bill without any cost and i had activated that service , i have received the confirmation for the same on 4th Feb 2011.

Then i called for the same on the customer care helpline number regarding the bill some lady had received...

I have using idea mobile connection in past 9 years. Starting two years that good, and after 2 years idea network is become waste one in Kerala. Then I have purchase other Connection for other network. But i can’t ignore my past idea no because that number is very important for me. But now I am happy my number is not changed and I have throughout IDEA connection. And my 25 friends are change idea connection. All are said to me idea is...

sir / Madam

Name :- Saurabh M. Kanani
Cell No. :- [protected]
email id :- [protected]@gmail.com

it is submit that i somireddy.u i have complained so many time to idea costumier care and idea out let cementers, regarding my post paid bill is Incretions but i am not use. i request to you sir, take immediate action. my cell no is [protected]
thanking you sir
somireddy.u...

Case History; My mobile number is [protected], I made the cal on 22/02/2011 and
That call duration was 38:55sec, as per ma cal rate charge will 3.90rs., but chage took 40.60rs.
After this I called custumer care but not get and good response after this I walked service center on tonk road and said abt my probem, he told me mr. manoj that was the server problem and now ur problem will shourt out with in 24 our but problem is not...

Dear sir,
I am using idea service since 2005 now i like to change my service provider so i have taken UPC code and filled the form from BSNL .my UPC IY944556 exp date is 21/03/2011 3 times idea has rejected due to mismatch o[censored]PC code my code is absoletly correct then i haved once again taken UPC code on 22/3/2011 UPC code IY943482 idea again rejected my request due to UPC mismatch til date i have re-requested several...

Complain against number [protected]
Dear Team,

My name is Arvind Kumar and I have a Postpaid connection of Idea Cellular Ltd ( [protected]) and I am using this number since 21/June/2006. And this is my business number and my all the bussiness depend on this number.

Idea company charged me some unnecessary access bills for Internet surfing, before activating Internet service I called to customer care executive...

Dear sir

Many time I am Summiting the Address Proof dated 10.02.2011 in mysore Idea office @ Lakshmi Theater Idea customer care once again called u r nor submitting the address proof once again i went Idea office enquired again address proof papers missed i reporting through Customer care called to 198 thay are not responding properly then thay are borred My Caller ID again I called to customer care pepul sir again submitting...

Sir
My number [protected] was successfully ported to aircel on 11th march from Idea cellular. My idea sim automatically got deactivated and my new aircel sim got activated.

Today on 28th march I used my Idea sim to retrieve my contacts saved on sim and realised my idea sim is still activated. I was able to call idea call centre and all other numbers.

What the hell is going on? My number is activated on...

In the pevious email I had mentioned the person's name who was rude & arrogant. His name is Sachin Shinde and not Sachin More. I was told the wrong name as there are 2 Sachin's working in the Powai Gallery

Dear Sir,
My name is Priyanka Nair and I wanted to change my service from BPL postpaid to IDEA postpaid connection.
The number to be ported is
I have been visiting & calling the Powai...

I am Capt Dr D V Nair. My fiancee (mobile no.-[protected] provided by BSNL) is getting continuous anonymous calls and vulgar SMSes for the last 1 week from the mobile numbers [protected] & [protected] provided by idea cellular. Today morning the same caller gave a call from another number [protected]. Kindly do resolve this matter as soon as possible. My contact number is [protected] & [protected].


...

Hello Sir,

My name is Anwaar Ahmad and i was using a idea postpaid sim ([protected]). But just because of the access charge that they had charged me i terminate the services. and now they bill according to them is Rs 1800. I dont have any problem in submitting the bill that i have used. But the collection people is harrassing my family. The collectors dont have manners how to talk.. They are just disgusting. They are making...

Plz stop sms coming from 53131 since 2 to 3 month.......

I would like to bring to light the plight that I have gone through since the time I bought the IDEA Net Setter USB Stick from IDEA sector 22,Chandigarh showroom. My son was doing an internship in Dehradun and needed a net connection there. For this very purpose, being a very old customer of IDEA, I went for this connection. But before purchasing, I asked the incharge at the sector 22 showroom whether it would work fine in Dehradun to which...

From 1/3/2011, I was receiving SMS's titled love tips from a number 56056 . Daily I got an SMS, which I did not bothered about.But whenever I reacharged my mobile no the money vanished with in a day as my mobile no have a dialer tone I thought the money went for that ,but soon I realised that whenever I reacharged the money was disappearing .So today I talked with the coustomercare executive who told me that I was being charged RS10/week...