LG Electronics Complaints & Reviews

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Hi,

I have purchased a product on of your delear shop on 09.09.2021
Delear details -
Venkatesh electrics and furniture
beside MLA geust house, 3nd bypass, vemulawada, Rajanna Siricilla dist.

Product name : LG W. M f/a front loading 9kg model no: FHT1409zws.washing machine.
Amount paid - rs.40, 500/-
Bill date : 09.09.21

Your...

Customer care complaint no Rnp[protected]

Monitor rate got doubled in the retail store.

Escalation team is not contacted after once dialed

No information provided

I want the correct display for my LG monitor

They refuse to give defected part and told will refund the buying price which become half from the current market price.

The LG display got defected...

My washing machine has been creating some screeching noise when the Motor is switched ON. Having compliant and also having an active AMC where I paid around 4, 000. I don't see any responsible response from LG support. These guys are just cheates. Please DO NOT buy and AMC for LG products. Inspite of so many followup calls and raising my voice, I don't see any call back from LG, It is really a Sad experoience.

Please Do Not...

I have purchased led tv in Jan 2017 and now tv screen got broke.. I have raised a complaint to change the tv screen and got the quote for rs 29500. I agreed for price...now they are saying no product is available... first they said product available and shared the price now they are saying non availability of screen... it's been 1.5 months not proper support from lg...all ways giving mixed information..
Please advise...

Hello,

I am Shriram Kardile from Aundh, Pune (Mob: [protected]).
I purchased 43 inch LG TV model UP7740, from Surya Electronics Wakad, Pune, on 16th Dec 2021.

Now today on 18th Dec 2021, an LG technician Mr. Sujit Khot visited my house and installed the TV. But while starting the TV first time itself, there was smoke coming out of the TV. And TV did not get started.

Afterwards Sujit Khot...

RNP[protected]
I had requested for for filter changes multiple times, but the last technician asked me to buy AMC but he did not change any filters yet....

Recently in the month of August 2021, i had purchased LG Washing Machine model FHV1207ZWB/2021., from vijay sales, sion branch, mumbai. At the time of buying no saleswoman/salesman explained the working of a product, since they are just trained to sell product without having complete knowledge or information about the product.
point wise explanation
1.At the time of installation and demo, untrained engineer explained the wrong...

Purchased LG65G1PTZ OLED TV on 10/11/21, picture upscaling not proper while watching sports, Sonyliv, Hot star etc, I have lodged various complaints to LG India, but technicians are stating that there are no issues. LG website states that picture will be crisp n clear due to latest processor but quality is not up to the mark. I requested for change in TV or return the TV n issue full refund. Further they are not giving in writing that the...

I have bought the RC to use with myf LG TVs just under a year ago. Unfortunately the scroll wheel fell apart. I have tried to purchase the part however no one seems to sell them. The remote is not a cheap accessory but it is convenient. Can you please tell me where can I purchase the part in Poland?...

I bought a LG washing machine on Nov 10 and it has been installed around Nov 20 but it is not working from Dec 10. I raised a complaint to LG customer support. An engineer visited the place and he said motor is faulty. I asked for a replacement machine and they denied it and offering only motor replacement. I have raised this issue with them multiple times but they refused to provide me a replacement. How come a device can be faulty within...

I am using fully automated top load 6.5kg lg washing machine since sometime now.
It got timer issue and case was logged with lg customer care on 20.10.2021 technician visited from Kundu refrigeration sohna visited on 22.10.2021 and replaced shocker and sensors. 2500 rupees charged for service and parts but issue was not resolved still. Contacted Kundu service center but no help so called service center again to get some help on this....

Complain no# RNP[protected] on 6/12/2021 . The LG service person came looked at the fridge and said compressor is gone. You have to replace the compressor. After 2 days the same person called and said compressor is not available it is discontinued so close the complaint. Then I spoke to LG customer care there also one Lady customer care head told me compressor is not available so you can go for an exchange with LG.
How do they know...

We purchased LG 471 L fridge from Girias, Sivakasi, we paid full amount but they delivered old fridge. They have asked LG to deliver new fridge but your LG customer service is not responding...

All complaint and reference numbers till date-
RNP[protected]
RNP[protected]
VCP[protected]
[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]
GCP[protected]

I am having a torrid time with LG Washing...

Sent my husband's phone to LG through online service department. They received it 12/10/21. Purchased phone in February. Sent with paid receipt. They said motherboard was damaged. Cricket said it was the battery. Would not charge. This should be under warranty. They said I have to pay $99 to fix and $ 19.99 to send back. This is Ludacris! I paid $ 300 for the phone. My husband hardly used it. I am very upset with LG. I am not sending them...

They are using the TV to make me do bad things or things that favering them only. They are watching all and every move I make in my room and house. If I go to the toilet in a time they don't want me to go to the toilet, the TV will start flickering. If I watche a live game without their permission, the TV will misbehave and disturbe my mood. I use SunDirect DTH, if I try connect the DTH to my new LG TV which is 1 year old, that TV completely...

In the Year 2014, I have purchased an LG Product BH9530TW. In 7 years, I am experiencing a malfunction in the device. The Device was a High-end Model and was believed It will deliver the best rest of my lifetime.
However, It doesn't meet out my basic expectation.
RNP[protected] has been raised to repair the issue. LG doesn't even care about the product they sell. A third party is handling the case and no proper response from...

I lodge a complaint of not working of my refrigerator serial#NO807KRBY2R973 since last 3 weeks and it yet to get rectified. Even purchasing so high end machine and above to that i have paid AMC charges also… nobody is from LG is interested to rectify the problem on priority.....

These guys have no shame. 3 months on a single product and still pending. Keeps extending every 2 weeks.
And full of waste support
"Your case is priority..." Everytime priority. And does nothing. Customers are pupets and joke to them....

I bought a $1000 52" TV, and its comes with stickcers on the screen that say "DO NOT TOUCH THE SCREEN LIFT FROM THE SIDDES BECAUSE IT WILL CASUE DAMAGE"...

I do exactly that, but when I peel the stickers off there are two huge 12 centimetre long by 2 centimetre wide adhesive stains left on my screen.

I reported this right away, and I was told they would get back to me in a day or so. weeks later I had to call...