LG Electronics Complaints & Reviews

The LRTLS2403S 'new model' purchased recently has a wsyer dispenser Installed and it works great. It is "icemaker ready" so we ordered an icemaker but after installing the icemaker, I discovered the plug on the refrigerator for the icemaker plugs in where the water dispenser is. Apparently only one device can be used... perhaps there is a duel solenoid with the proper connection but the LG Customer Service is so bad. We can't find a solution....

The above Refrigerator has not been working for the last 1 month. Complaint was made on 7/11/21 and despite the fact that the fridge is under AMC, the company's response and service has been deplorable.

The technicians have visited and inspected about 4 times in the last 1 month but they seem to be not diagnosing the issue deliberately.

The company has put us thru great hardship by not finding the cause of failure...

My name is chaitanya, my father has brought lg dish washer which doesn't seem to match with the actual performance mentioned in few lg sites, according the information provided online the product has to resume its cycle accordingly when power comes back but our product cycle of washing dishes starts from the beginning instead of restarting from the position its stopped which directly leading to more power consumption which is a huge loss...

On 30/10/2021, I visited LG Brand Store (Adishwar India Limited), Rajarajeshwarinagar, Bengaluru and I explained my requirement of a 3 Star LG Double Door Refrigerator (2021 Model). The executive showed me a model and told me that it's a 3 star 2021 model LG Double Door Refrigerator. Further, believing the words of the executive, I booked LG Double Door refrigerator at LG Brand Store (Adishwar India Limited), Rajarajeshwarinagar, Bengaluru...

My refridgerator was destroyed by a LG repairment that came to repair it for not cooling. He broke the line inside the cabinet and was advised by his boss to try to repair it. He tried welling the line back together and caught the inside mechanism on fire. I have been trying to work with CS for about a month and have been given the runaround. This is unacceptable! I have spent several hours on the phone and have been lied to several times....

Worst and Pathetic customer service at Innovative Service at Chogam Road Behind Amberkar Temple, will advised every one never to visit Innovative service, given my Lg refrigation one month back on 10 oct 2021 complaint no RNP[protected] for coil replacement (Deforst Isuue) but till date nothing has been done and charged rs 400 for inspection charges
Staff technician Mr Viraj never call to tell the status, (He think he is the owner...

Pathetic and very unprofessional people i would say.
Dinesh Yadav working for Thane branch, his contact details [protected]..
I had bought LG Products TV and Fridge last year and the day i bought, there was a lockdown imposed within the same week by government and everything was closed for 1 year.. When i bought these products from kohinoor i had CLEARLY STATED THAT I WILL BE HAVING MY HOUSE RENOVATION.. Due to lockdown, my...

Request No: RNP[protected], RNP[protected]

LG service representative confirmed, LG refrigerator not working due to Compressor (10 years warranty) and Board failure.

Customer support provided the contacts ASM and SM but they are not responding to the calls.

Ch.Kalyan Srinivas (ASM) - [protected]
S Vijay (SM[protected]

Item: LG 471 L GL-T502FPZU
Purchase date: 20/04/2019br...

After clothes are washed, a yellow mark is placed in all clothes. this issue makes our clothes ugly. it happens for last four months. this product bought on 12.10.19. kindly troubleshoot this issue...

We purchase fan from pai electronics brahmavara on feb 2021 and they said warranty and bill are altogether and packed it we beleuved them and came back fan was wirking fine until few days back fan stopped working and we went to give it for repair with all the documents they gave us same as it we produced to them and they said warranty was not there it was not given to us by their side and they r blaming us for it. And today when store manager...

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my refrigerator problems not yet solved. LG not responding.. pls take necessary steps to solve the problems.
i purchase the lg brand but with in 2 years the freezer not working properly.
note the complaint no.. rnp[protected]...

Dear team,
We have purchased samsung refrigerator of 580 ltrs with invoice nunber HCWH-33184 on[protected] at Malakpet Hyderabad. Due to breadth of fridge and installation guy said we can't install the fridge and was not informed about return policy . Now we have requested for refund of amount or for another small fridge to adjust with in the bill. Service is worst and cannot get the proper response .. earlier they said we can give...

I wish to complain about the Air Conditioner that I purchased on 4th September 2021.

I am complaining because the cooling of the air conditioner is not satisfied. I had problem with the LG installation team from the time of installation. The gas was not tightened properly and they again refilled the whole gas, the total installation was bad.

I won't recommend your shop anymore to my Circles...

The LG showroom on Hyderabad is making me wait for the 3rd day today. They keep delaying saying on 1-2 hours without mentioning a time frame. I’m waiting for more than 48hours with a technician. It’s best to give your consumers a time frame on when the technicians would arrive. Just blindly saying within 48hours is a horrible policy from a customer point of view. I would like to return the tv. Please process the necessary forms. My friends...

I have been following up with LG India customer support team and their duly appointed local service vendor M/s Sky Services at Mira Road Thane, Maharashtra from past more than 5 months. However the issue remains unaddressed despite having raised several calls and visits from vendor. The refrigerator bought by me is a LG two door model. Since purchase, we observed formation of ice globules in upper refrigeration compartment of the refrigerator....

I purchased this product through Best Buy by LG and it worked fine for 7 months before crapping out. I sent in a request to get it fixed and was told to ship it to them first so they can send a replacement. I did, and they sent me back the wrong product (dvd writer) when I called telling them so, they couldn't find record of my order I sent in. How does that happen If you guys waited to get my order to ship something out ? So now I'm...

We want to make a complaint against your company executive mr. Sabir shaikh and Mr.Aftab . From the month sept 2021 we are doing follow up for water Purifere repairs but they always tell within 2 days we will come to home, but they did not come and this happened for 4times . Every time they promise to come but they are not coming . Our machine is also under AMC then also we are not getting the correct service please look at to this matter...

My washing machine is ringing/beeping continuously throughout the washing rinsing cycles. I've registered a complaint with LG coustomer care number, got a message saying they will forward it and someone will contact within 48hrs, nobody showed up. We repeated the same procedure, someone came up this time.
After thorough examination for 5mins, they said it's board complaint, we have to change it. It will cost more than 5K. We had to...

I have purchased a top load washing machine on 3/10/21. i complained there is an issue happen with machine's rat guard, "RAT GUARD BROKEN BY RAT" its purely quality issue of rat guard provided. thats why rat bite happen on rat guard. and also rat entered inside of machine and cut wiring kit wires.
Sir, i have used this machin in only 2 days .. i brought this for an emergency basis using credits. only 10 days of purchase this issue...

I bought an LG tv for 61000 rupees LG has pathetic quality of product it's not even been a month the tv has led light leakage I requested for replacement for the tv the support denied it and they said we will give a refund. I agreed I had been following up for the refund since last 2 weeks they keep saying u will get it next week I m sick and tired with their services I have filed a case in consumer court I just need my refund as soon as...