MakeMyTrip India Complaints & Reviews

Hello

I am unable to Login into my Make My Trip account since my mobile number has changed. The website/mobile app sends the OTP to my Old Mobile number which is not active anymore. Without OTP there is no way I could get access to my account.

I have called Makemytrip's Customer service number several times, but no one was able to help. There is no option to connect to Support Team who could help with 'Account...

I have tried booking a flight on aug 3 from kochi to patna for two, the booking got failed, but my money is debited from bank.

When i contacted my bank, they said the money is succesfully credited to beneficiary account (makemytrip accont) and only makemytrip can refund the money.

But when i contacted makemytrip with the details that bank has given, they said they couldnt find any details on their system, they...

Make my trip has given me a MMT travel finance of 37500 inr IDFC first bank. Please remove & close MMT finance. As do not want the same. It reflect my credit score. Unable to remove from profile. It very irritated me in call Centre no one help me to do this.
NAME- NARENDRA MISTRI
PHONE NO- [protected]
Email ID - n[protected]@gmail.com...

Bus was booked from Lonavala to Ahmedabad on date:17/08/2022.
The bus in which we were sitting had an accident in Lonavala itself.
We were told by the bus operator that if you take another bus, your
ticket money will be refunded to you. The bus ticket was then
canceled by our travel agency Shree Vijay Travel and told that the
refund would be given by Make My Trip.I have tried to contact
Makemytrip...

Gopal Ghorai
3:09 PM (3 hours ago)
to info

Dear *Gopal*,

We regret to inform you that your *Rail* booking (ID NR[protected]) has *failed due to a technical glitch*. We sincerely apologise for the inconvenience caused. We have therefore initiated a refund of *Rs 2958.68* as per the details below:

Mode of Payment: ([protected]@oksbi)
Refund Amount: Rs 2958.68, It will...

Dear *Gopal*,

We regret to inform you that your *Rail* booking (ID NR[protected]) has *failed due to a technical glitch*. We sincerely apologise for the inconvenience caused. We have therefore initiated a refund of *Rs 2958.68* as per the details below:

Mode of Payment: ([protected]@oksbi)
Refund Amount: Rs 2958.68, It will take upto within 2 working days, please check your Card Statement after...

Dear sir /Madam
I Nimesh Sarda has try to book a train ticket on 24/08/2022 feom your mobile app but due to some reason booking was unsuccessful, but the sum of Rs -5185.40 was deducted from my account which complain was made on[protected] with same app .
So kindly refund my amount as soon as possible ....

Hi,

I had recently booked tickets from Mantralyam Rd to Chik Banavar and cancelled the same, I haven't got refund till date

1. Mantralyam Rd to Chick Banavar

Booking ID: NR[protected]

Train Name: SUR HASAN EXP #11311

Booking cancelled on : 23rd August

The website says the refund is already processed and Amount is credited to my bank account. But...

I had booked a train ticket through Makemytrip on the 12833-ADI HWH EXP on 5 August 2022 for two people, travelling from Tatanagar to Kharagpur, for journey date 14 Aug'22. The train got cancelled and Makemytrip kept telling me that the money will be refunded in 2-3 days after the journey date. I also got a message from IRCTC on 15 August'22 informing me about the cancellation and that the refund has been initiated. Regretfully till date...

I had a voucher which i couldn't claim tried reaching the call center and then have written several email but absolutely no revert from the MMT Team...

I have cancelled my fight ticket, received msg as it ll get refunded in hdfc bt not received till now .need a update.kindly resolve....

I have cancelled my fight ticket. Received a msg in mmt that it ll get refunded in HDFC ACCOUNT nothing processed till now kindly resolve this...

I booked 4 tickets by using MakeMy Trip application and I Cancelled 1 ticket and 3 tickets got auto Cancelled because tickets was not confirmed. I received Rs 1275 for one ticket cancellation, but I haven't received Rs 3825 for 3 ticket cancellation. Then I Contacted to IRCTC they told me we have already transferred your money please contact to your bank then Bank Told me that we haven't received any money please confirm to IRCTC. IRCTC Told...

Booked the hotel (OYO 19011 Hotel Sannidhi Residency). Had to make payment again at the hotel as the hotel did not accept the MakeMyTrip booking. There is no way to reach MakeMyTrip Customer care to request for a refund. They have listed a hotel which does not acknowledge the bookings and have taken money for the same. Basically I have had to pay MakeMyTrip the full price and also the hotel for my stay.

THIS IS FRAUD!!. Requesting...

I have booked bus ticket from chennai to coimbatore on aug 21, 2022. The booking was unsuccessful but the amount was debited. I have requested for refund but still there is no progress in the refund reuest created. The total amount is Rs.718. Please refund the amount.
Registered mobile number - [protected]...

I booked a holiday with MMT to Andaman in January 2022 and it had to be rescheduled due to closure of tourism in Andaman. I was not informed that there will be flight cancellation charges of 5k. I have been receiving incorrect and incomplete information from my MMT executive and I even mailed MMT support raising the issue. I'm stuck with the same incompetent and unprofessional MMT executive as I have not heard back from anyone else at MMT....

I made a booking with MMT, before 13hrs to flight time my flight has cancelled..i informed that to mmt they said flight is at on time after i speaking with them regulary for 6hrs they confirmed me that flight has been cancelled.and asked me to book my new flight tickets with my own money..at that time tey promosed that they refund my amount and offerd me 10, 000 vouchers of MMT, they maid me the same..its been a month i didnt get any vouchers...

I booked my train tickets on mmt but the booking got cancelled, this happened two times, i recieved the refund for the 1st time but i did not recieved the refund for the 2nd time and the app is showing that the refund has been done for both the bookings...

Hi Team,

I have booked ticket on Aug 16th rrom chennai to udumalpet with Jai hanuman travels. It has been cacelled by bus operator and please find the screenshot of message i have received.
But till now i didn't get refund and i have also tried to reach out to make my trip but i didnt get proper response from them.

Please resolve this issue as soon as possible...

Dear Team,

I had requested my wallet amount to be transferred to my bank account on 1st June 2022, and the amount was deducted from my MMT wallet (Rs. 15, 576) but it has not yet been credited to my bank account, for which I have already shared the details in the make my trip app.

PFA the screenshot from my app. One states that bank details are being verified since 7th June 2022, which is when we see the last...