Mega Cabs Complaints & Reviews

Dear Sir

I had booked for mega cab service through their internet portal www.megacab.com on 5th June 2012. The details of the travel booking are as follows:
Pickup Location : Divine Hospital, Beliaghata
Drop Location : Prempushp Apartment, Liluah
Date and Time : 6th June 2012, 8:30 AM.

I got a confirmation sms from Mega Cab stating that the booking has been confirmed and my booking no. is...

Dear Sir/Madam,
I had booked a Mega cab on 27 May, 2012 for 8 hrs at about 6:40 am from my mobile [protected] to report at New Delhi railway stn at 10:30 am. I made it clear while booking cab that I was in Delhi for short period returning by evening Shatabdi dep 5:15 pm. I stressed the need for punctuality and told your representative to have car parked at stn (for which I stressed that I will pay parking charges) so that I can leave...

I had booked Mega Cab on 16.04.2012 for a pick-up from Dombivali East to Mumbai Central Station for which I received a confirmation SMS I received a call from Mega Cabs Call Centre that they had a vehicle breakdown and will not be sending me the car. I was shocked that at this last minute I will not be able to get any taxi or car and will miss my train . I asked for the Manager which they refused to give . Luckily I managed to get a cab...

Hi,

We had a bitter incident a month back with Mega cabs where in the driver came an hour late without apology.
Also he did not carry an id proof.
We were 3 ladies with 2 infants and it was a risk but we had doctor's appointment we could not miss.
We did not make the payment and told we will do so on a written apology.
We were denied an apology and in turn we denied payment.

Today...

Hi,

I have travelled many times with Mega cabs in Kolkata. Every time it was fantastic.

But last time I have faced a serious problem with driver. The trip was from City Center II to Howrah on 16th April 2012. We have started at my home before 2 hours of train time. He has suggested very long distance route from City center 2 to Howrah via Science city, park circus which is 30 KM distance.

He took...

Dear Mega Cab Team,

Cab No. was 9873 ( have forgotten the MH - details). I think the Driver name was Abdul or something.

Yesterday I booked a CAB from Domestic Airport to Powai from MEGA Cabs.

1.Your cab was shabbily Maintained.
2. The AC was in bad working condition.

Would have ignored the above 2 but what happened later has really wanting me to say it all to you.
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I booked a cab for one my guest from Vasant Kunj to Nizammudin railway station( which is around 18-20 kms). My guest though being from Delhi didnt know the exact route hence told him to go via AIIMS. Driver using his ignorance asked him if he should take Dhaula Kuan route which is absurd as he has to first go to opposite direction. My guest was charged for around 27.5km. My guest not being aware of the route did'nt protest.
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I booked a cab at Mega cab on 15th August 5:20 PM for 16th August 05:45 am. to travel from Thane (W) to Domestic Airport for flight at 8:00 AM of Go Air( Mumbai- Ahd) with my family, Mumbai (booking no. B000114) also I got a SMS(Cab No.-MH01JA 9886, Driver Name RAVINDRA kasle mob. [protected]) confirmation from them.

On 16th August at 6:00 a.m. after giving a call to Driver . I came to know that cab is in borivali, He was at...

Dear Sir,

On Friday, I had done reservation with Mega Cabs Mumbai for August 13th, 2011 for a pick from Goregoan (W) at 1.00 pm, with booking reference no. B000249. On Aug 13th, at around 12.20 pm I call them for confirmation on which they assured me and reconfirmed that my cab is confirmed and shall be reaching any moment. Subsequently I got a SMS from them confirming driver details, sms read as ( your cab no. MH 03 - F -...

Dear Sir,

I had booked a cab through MEGA CABS yesterday 24/07/2011 and received a confirmation for my booking by sms for today i.e 25/07/2011 at 9.00 am.
We were supposed to get a call from the driver before 9.00 am but we dint so we again called up Mega cabs and confirmed about the booking, at that time they informed us that the cars are not available.
This is really ridiculous that in the nth hour we get this...

I had booked a Mega Cab, Mumbai on 27th June 2011 for 08.15 am in the morning. The booking was done a day in advance and even got a confirmation SMS. At 08.00 am morning on 27th Jun' 11, having not received the SMS with Car/Driver Details, i called up the toll free number & was informed shamelessly that the Cab supposed to pick me up has broken down, so there will be no pick-up !! When after being shocked at this irresponsible service,...

I had booked a cab from Megacabs for 5am on 16th May'11 since my husband was scheduled to catch a 7am flight from Mumbai to Chennai on Indian Airlines. I booked the can on 15th May'11 eve from Thane to Airport and a confirmation sms was sent to me that the cab would erport on time & I would get the driver details 30mins prior to pickup. On early morning of 16th May'11 when no sms came from Megacabs till 4:45am I called...

Hi, I too had a very bad and horrble experience with Mega cabs, I booked a cab on 5th May 2011 for 2 pm, kharghar to bandra terminus to catch train, the booking was confirmed on helpline no.[protected] at 9.15 am and got a confimatory SMS vide booking no. B000707 and told that cab number and chaufer name will be conveyed by 1:30 through SMS.

After waiting till 1:45 pm i called the helpline to check the status and was told...

I hired mega cab from T3 terminal Delhi on 5th May 22:53hrs for my residence at Pitampura. The total bill amount came on meter was Rs.703/- and I gave my credit card to clear the payment. The driver swapped the card and said it’s done and returned my card. I asked for the charged slip and but the driver responded that the system is slow and it takes hrs to generate card charge slip and gave me the print of my bill which was Rs. 703/-. As...

I had booked a MEGA CAB on May 1, 2011 - from Kandivli to the Airport. At 11.54am MEGA CAB had sent me a confirmation text - Booking No.: B000773 for 2:15 pm. However, 13:47 the driver called up stating that he could not come. At 13:54, I called up the help line for some clarity. After hearing me she (Ms. Monica) put me on hold for the next few minutes. I disconnected and called again and this time the lady said they will call me....

Im from Delhi and have a booked a Cab on 18/ 02 from my Home to New Delhi Railway Station. Pick up was 3.00 p.m. At 2.55 the Cab drive calls and inform " Im stuck in the Jam & will not be able to reach on time + you will miss you train, so please make a alternative arrangement".

Given a Call to Customer Care at 3.15. inspite to listening to my problem, they inform me to Call be cab drive.

Pathetic...

Mega Cabs was charging Rs 15 per km. And suddenly they raised their charges to Rs20 per km (happened from 1-Nov, when there was no fuel price hike). They are over-charging the customers when the actual cost if a vehicle running on CNG is very little. Even on running on diesel it comes to not more than Rs 5 per km.

The best part that has been started is - on Delhi Airport, if you call a radio taxi, they also charge you the Airport...

Hi,

I have had a bad experience with Megacabs in the past where they cancelled my taxi without bothering to inform me. I missed my flight on that ocassion.
On 2nd Dec'10 again, I thought of giving Megacabs a try but to my dismay I had a worse experience this time.

I booked a taxi for Thane to Domestic Airport at 8:00 am. Booking Reference No: B000055. Till 7:30am I got no sms, so I had to call to...

BOOKING NO. B000024, 6TH DEC 2010 - MUMBAI

VERY BAD SERVICE.....THE CAB NEVER ARRIVED IN THE FIRST PLACE. AND MEGA CABS FEEDBACK FORMAT IS A JOKE.

THIS IS THE 3RD TIME THAT THE CAB NEVER ARRIVED. I CALLED UP THE CUSTOMER SERVICE AND THE BEST ANSWER GIVEN TO ME WAS THAT A CAB WILL BE ARRANGED FOR ME AT 9 AM WHEN MY BOOKING WAS FOR 7:30 AM.

MEGA CABS SUCKS!!...

On 16th November 2010, I and my Director landed at Indira Gandhi International Airport, Terminal – T3 from Lucknow by Kingfisher Airlines. We reached at around 12:00 midnight and went straight to Mega Cabs counter to book our Cab. I had to go to Indirapuram and my Director had to go to Friends Colony. We decided to hire one cab as Friends Colony is on the way to Indirapuram. Before booking a cab I talked to the person in charge and told...