Mega Cabs Complaints & Reviews

Mega Cab — non-reporting of vehicle

I booked a cab to go to Jaipur at 5.30 A.m on 10/05/11,the same was confirmed by booking no.B000433,then the cab no. was confirmed as DL 1 RX 3698 and chauffer Ravnder with mobile no.[protected] was also confirmed .

As the driver didinot reported till 5.35 A.M i contacted to him on his mobile ,the same was not picked .

I made the complaint to the office of Mega cabs ,he gave the complaint no. 15 and told that senior from the company will talk to me in 24 Hrs ,but 10 days have passed neither any senior nor any body from company talked to me ,it seems they are pretty good at harassing the customers,I called them on 18 th ,19 th & 20 May and every time I was told that supervisor is busy and i will get the call from him within half an hour .

It seems the company ,is highly irresponsible and they don't care for the customers I had told this to many people in my contact about the attitude of the company and many have cancelled booking with the company.

Atul maheshwari
+[protected]

MegaCabs — Missed flight because booked cab not sent

I had booked a MegaCabs taxi at 4AM on 23-June-2010 on 22-June-2010 evening only because I could not get through to the Meru number. They gave me a booking ID B000015 on 23-June-2010 at 4:20PM. They sent confirmation SMS at 3:13AM on 23-June-2010 with cab# MH-01-JA-9885 for some Abdul Khalique Khan.When the car did not arrive at 4AM I called them and they said that someone was on the way. My flight was at 6:15AM and I needed to reach airport latest by 5:45AM. I needed at-least 1 hour to reach airport from house. When car did not arrive at 4:30AM I called again, they said that there was some problem and they need another 45 mins to send cab. I immediately knew I was in trouble, so I called local car rental shops, but nobody was able to arrange something in such short notice. It was not possible to get an auto so early in the morning from my place. I was therefore missed the flight and an important official appointment. I think MegaCabs licence needs to be terminated with immediate effect -- and the operators should be blacklisted from starting any cab companies in India.

Cab Fare — Over Charging Cab

Cab No. MH-01-A-1492 is carring 2 Fare Tariff Card both doctored, one with around 50% over-charge and the other around 75% over-charg than the actual Fare
An aged Taxi Driver unwilling to share his name nor the Licence No.

This seems to be normal practice with most Cab Drivers waiting for "such" Passengers around Bandra KalaNagar Dharavi Belt.

I do not know whether this will help but thought of dropping a complaint.

Mega Cabs — over charging

Air conditioner of the cab was not working still they charged the full money the meter was showing. I spoke to the call center officer 'Kevin" who was unable to help me. the driver "Mohammed' was extremely rude and very unprofessional.
Cab number: MH01JA9970

Megacabs- Big Fraud
Car No. WB04E2239, Driver Name : Valmiki
I called for Megacabs on 7th August 2012 at 5.30 am to go to Kolkata Airport from Park Circus.
1. Driver knows the long way to the Airport not the short way
2. Charges me Rs. 18/km in place of Rs. 15/km.
3. Charges we for waiting 10 secs. Rs. 2/
After, I placed a complaint, the manager over phone sweetly accepts the fault and assures not refund but adjustment in my next travel bill.
I called again today, 31st October 2012, for Megacab to go to Kolkata Airport on the 1st Nov 2012. I told them about the adjustment. They fall from the sky. They give me series of instructions:
1. Scan the bill copy
2. Send a written complain through email
My booking confirmation no. for tomorrow is KOL0186 and I am very much confirmed they will not turn up.
Lovely Mukherjee
Kolkata

Megacabs Kolkata - Always the worst experience!

I am a senior citizen. On 28 June 13 as I came out of the New Kolkata Airport I went to the Megacabs counter not risking to try any other mode of transport including the famous Black and Yellow cabs in Kolkata (in which everything sound after it reaches the speed of 40 KMPH except the horn). Probably the worst in the whole of India.

At the MegaCabs counter, they asked me for my destination and then told me just go to Gate A and the cars are parked there. So from the counter I started walking and walking and walking, crossed around 5 gates and then finally asked someone where Gate A was as none was numbered or labeled. He pointed me to the far end of the airport and so I get out after walking around 1/4 KM inside the airport.

As luck would have it the first in line MegaCab was from the appalling. The mudguard on the passengers side was ripped off practically half and started fluttering as we took off. I asked the driver Mr Jaykumar why he was driving such a broken down cab and he told me that only the clip had come off. I then asked him why he was not wearing his uniform and he replied that he had just joined a month back. The inside of the cab was even worst. The floor mats were torn and worn out and there was drinking water bottles which have passed their life span.

Anyway, getting back to the journey, I asked the cab driver did he know why people paid 50 % extra charge and airport parking charge to travel on an AC cab and he said yes he knew but he shouldnt be blamed but I should blame the company meaning Megacabs who he said didnt give him a uniform even though he joined a month back. Regarding the mudguard he said the he had complained to Megacabs but they just didnt get the job done.

We finally arrive at the destination Santoshpur and the driver gives me a bill which had the following details:

Cab No: WB 04 D5649
Date of Journey: 28 June 13 Kolkata.
Driver's Name: Jaikumar
Trip No: 673 .
Start time: 9:29 AM,
End time : 10:32 AM.
Distance travelled : 28.10 KM.
Waiting time charged 11.31 minutes.
Waiting charges: Rs. 20/-.
Total fare: Rs. 529 plus Kolkata airport parking charge: Rs 60/-.

So I ask the cab driver who now was really upset with me for raking up such issues which he claims a normal Kolkatan does not, why was there a waiting charge. He said because we stopped at red lights on the way to Santoshpur. I almost screamed. I said no where in India do they charge for this. So I called Mr Pradeep, MegaCabs Manager Customer Care and he said Sir we are sorry about the condition of the cab and the fact the driver is not wearing his uniform and the condition of the inside of the cab but you have to pay the waiting charge which I might add I had nothing to do with.

So I paid everything and asked the driver to wait just 20 seconds so that I could take some pictures. He refused for very angry with me. He banged the door shut and drove off in a hurry.

Just like all the other service providers in Kolkata who have no competitions MegaCabs lives and lives well in Kolkata.

Next time I am actually contemplating taking a Black and Yellow prepaid cab. At least they are better maintained and you pay less then half the cost. I recommend this to my readers as well.

Got a Mega Cab from the Delhi Airport to take me to Lajpat Nagar - I was charged 750 inr! There are plenty of other Taxi companies in Delhi - I would definitely stay away from this one!

Unfortunately the only recognized AC Cab service in Kolkata is MegaCabs, So they are literally taking the citizens of Kolkata for a ride. But then every service in Kolkata has a monopoly. Take the electricity supply. So who can take them to task, If you do then the citizens are the bad guys. We expected better governance from Mamata's Government but as the saying goes anyone in Lanka becomes Ravana.

Mega Cabs — Cancelling the cab without any information

I had booked a cab for 13th Oct morning 4 am for drop at domestic airport.
Confirmation No. provided by Mega cab was 28
As the cab didnot arrive, At 3.58 am in the morning when I called p for details of driver they said cab is not available
I had to leave at 4 am at 3.58 am they are informing that cab is not available. This information was given only when I called up They didnt have courtesy to inform the customer well in advance what could I do at 4 am in morning. From where can I get cab suddenly at 4 am in morning I was about to misss my flight

Poonam

Mega Cab — Worst Service

The Mega Cab services in the Mumbai is really pathetic. I booked a vehicle on[protected] to travel from navi mumbai to kalyan station at 7.00PM. The said booking was done in the morning itself and got the confirmation no too (383). During the course of the day, I verified twice and reconfirmed the same. Also received the reply that, “I will receive a sms 30 mins before dept time”. But till 7.15PM, i was not received any communication & with lot of difficulty i called their callcenter & got a shocking info that, “the vehicle allotted to me got into some technical trouble”. They were neither worried to make any alternate arrangement not listen to my problem.

Finally i made my own arrangement by blowing 4times excess money to reach the station with my family & baby..
For me this is the 4th incident with Mega CAB. Al times I face some problem with respect to their services.
People should avoid using Mega CAB services

Mega cabs has terrible service ! Cab promised called and said they cannot make it and asked me to call customer care for another booking. Customer care never answered and especially when you are late for a flight it is the most annoying this. You can just not rely on Mega Cabs.

Mega cabs has the worst service