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NoBroker Complaints & Reviews

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Updated: Sep 17, 2025
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NoBroker reviews & complaints page 52

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K
Kshiravdhitanaya
Oct 6, 2021
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I took no broken basic plan rs 1768 on 17 sept 2021. I didn't found not a single property as per my need in my locality. I took 6 owner contact from 25. But I didn't find a single property. PLEASE KINDLY REFUND MY AMOUNT.
NoBroker customer support has been notified about the posted complaint.
Hi Kshiravdhitanaya, we completely understand your concern. However, please be assured that our team is looking into this and we will certainly get in touch with you on priority.
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    Vikas6102021
    Oct 5, 2021
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    The issue that I have experienced was: I requested for a painting job at Rammurthy Nagar, Bangalore, and after paying the advance of INR 84, 000 they asked for amendment of quote and additional charges of INR 20000 to get the work done. The problem was that the person who came to take the quote dint cover all areas in the initial quote which was no mistake of mine. Since I was unhappy with the situation, I asked for a refund on 21-Sep as part of the ticket 8867755. I had provided a blank cancelled cheque to the Relationship Manager Naveen so that they could process the refund to the bank account. Upon receiving the ticket they mentioned it will take 7 days to process it. Since then I have been calling the call centre daily and am being told lame excuses like it will take more time. I spent hours on the phone with their call centre, and till now (today is 6 Oct) have had no luck. Seeking help to get back my money so that I can close the request.
    NoBroker customer support has been notified about the posted complaint.
    Hi Vikas, we constantly strive to provide our customers with the best-in-class service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that we can connect with you and get this sorted on priority.
    Hi Vikas, we understand that our team have been in touch with you and addressed your issue. As discussed, your refund has been processed and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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      ajeevkms
      Oct 4, 2021
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      Rent amount of RS 17, 500/. They still did not release my payment. When I tried to reach team, they give me 1-2 days and every time and their app changes the settlement day and time as well.

      Today is 5th day. Really disappointed with Nobroker. When I asked them reason for the delay they said their technical glitch in the server. Am not sure why it is taking time to rectify this much time.

      Requesting Nobroker team to looking into this issue as a matter
      NoBroker customer support has been notified about the posted complaint.
      Hi There, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, We have highlighted your issue to our team and we will certainly get back to you with an update on priority.
      Hi There, we would like to inform you that the rent payment was done on 1st Oct, however, the transaction was failed and the amount of Rs 17500/- has been refunded to you from our end on 5th Oct. Please let us know if there is anything else we can assist you with.
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        N
        narayana muthina
        Oct 4, 2021
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        Address: Hyderabad

        Rent transferred of 87000/- through NObroker on 27-Sep-21 to upi id: [protected]@okhdfcbank.
        Payment made with reference Reference #: NRP-9014445 is 87870/- including the nobroker fee.
        After multiple follow-ups NoBroker said it settled the amount to my House owners account on October 1st 2021,
        but my house owner did not receive the amount as we found his upi id is inactive. I informed the same to No broker team.
        Earlier month on 30-Aug the rent transferred to same UPI ID successfully when it is active.
        No broker taken issue and ticket #8962335 created on oct 1st, and said I will update in 24 hrs.
        I had also submitted the bank statement in PDF format as required by Nobroker through email.
        I requested to Kindly process the same payment back to my account or to house owners activation UPI ID: [protected]@okhdfcbank
        I Followed up by call and trough email requesting you to do the needful ASAP and update me the status But there is no proper response and no reply from their end.
        NoBroker customer support has been notified about the posted complaint.
        I had already shared you the passbook in pdf format upto October 2nd as it didn't get credited in house owners account because the upi address [protected]@okhdfcbank got deactivated.
        Nobroker had to check with their bank and raise complaint to as it got debited from their bank, they had the Transaction Id:[protected] and didn't get credited to the party.
        Nobroker can also raise the complaint to NPCI as I had requested many times to Nobroker team on phone to raise a complaint but they are neglecting saying the payment settled from their end.
        Nobroker won't bother if the payment struck in payment gateway, Not credited to the party. They just say the same thing many times and even email the same thing that the payment got settled from their end, even today I received the same response by email.
        1.Image did not have entire timeline because Nobroker delayed from 27sep 2021.
        2.No Debited account Number or credited account Number/ upi id.

        Regards
        Narayana Muthina
        Mob: [protected]

        Rent Not Credited to owners account 87000/- - Comment #3903254 - Image #0
        Rent Not Credited to owners account 87000/- - Comment #3903254 - Image #1
        Hi Narayana, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update on priority.
        narayana muthina's [Complaint's author] reply, Oct 6, 2021
        There is no response from your end, yesterday when I spoke to Mrs. Alina she said that the backend team are not responding, she had highlighted the issue we will get update in 24 hours.
        The same thing continuing from October1st 2021 when I spoke to Nobroker team members Mr.Mohammad usman, Mr.Kunal and many more, today Mr. Raghu.
        They say we will get update in 24 hours or we will arrange a call back.
        No Cal will be received after that.
        I will receive a email from backend stating the payment got settled
        Even today morning I had called you, your team had asked the updated statement, I had sent till date statement to [email protected] in pdf format as required by you.
        Hi Narayana, we would like to inform you that the settled amount is INR 87000 /- and the same got reversed. As discussed, the same amount has been refunded via RRN:[protected] and it will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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          Thiyagarajan S (Raja)
          from Bengaluru, Karnataka
          Oct 4, 2021
          May 7, 2024
          This thread was updated on May 7, 2024
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          Resolved

          The experience with NoBroker has been unpleasant, The OTP for logging in was not being received and there is no option to login with email id. If customer had changed the mobile number, only option left is create new account.

          On registering the complaint on NO OTP being received, the blame was shifted on to the Mobile service provider, with no proper response.

          For the above reason, I had asked No Broker to delete the account, and the response from the team was they can delete the account, but information will remain with them. When a customer is asking account information to be deleted, the property or search information of the customer should be deleted if not immediately, atleast in three - six months, and confirmation should be sent, which is currently not happening.
          Nov 12, 2021
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
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            M
            Mihir Thatte
            from Bengaluru, Karnataka
            Oct 1, 2021
            Resolved
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            Resolved

            Refund for Cancelled Order

            Address: Bangalore

            I booked a single bed and two mattresses for rent for 3 months on nobroker website and paid Rs. 755 as first month's rent.
            However, my requirements changed and I immediately asked the team to cancel the order and process my refund on the same day. (September 24, 2021)

            It has been one week since the cancellation was requested, nothing has moved yet despite couple of reminders over e-mail. Unfortunately, I have not even...
            +1 photos
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            K
            kanwal verma
            Oct 1, 2021
            Resolved
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            Resolved

            Address: My address, KANWAL , 9896479774

            Dear sir, मेरा नाम कंवल है, मेरे एसबीआई कार्ड से क्रेडिट कार्ड से ₹24240 की पेमेंट नो ब्रोकर रेंट पेमेंट को की गई कल 30 सितंबर 2021 शाम 4:20 के आसपास। मैंने इसकी कंप्लेंट साइबर क्राइम में भी कर दी है सर आप से निवेदन है कि यह पेमेंट रोक दी जाए वापिस मेरे क्रेडिट कार्ड में डिपॉजिट की जाए धन्यवाद, please contact me. _ [protected]@gmail.com
            +1 photos
            Nov 14, 2021
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Oct 01, 2021
            Updated by kanwal verma
            Dear sir, मेरे एसबीआई कार्ड से 30 सितंबर 2021 शाम को 4:20 के आसपास ₹24240 की पेमेंट नो ब्रोकर रेंट पेमेंट की गई है जोकि फ्रॉड है कृपया इस पेमेंट को रोक दिया जाए मैंने ऐसी कंप्लेंट साइबर क्राइम में कर दी है

            Verified Support
            Oct 01, 2021
            NoBroker Customer Care's response
            Hi Kanwal, we are taken aback to hear that. We would request you to share your contact number so that we can discuss this over a phone call.
            Verified Support
            Oct 10, 2021
            NoBroker Customer Care's response
            Hi Kanwal, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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              Aishu Rfz
              Oct 1, 2021
              Resolved
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              Resolved

              Website: Nobroker.com

              Hello, i had a terrible experience with the service from no broker packers and movers. Please dont opt for this. They started my shfting at 10 in d mrng and completed only by 10 at night. Bloody pathetic coordination between no broker and their service partner and the movement manger rupa/roope was absolutely having no contact with the packers team to check the progress, untill i called and informed they dint know that it took 7 hours just to pack the stuff from the first house. I want complete refund for my time being wasted as i had to do other stuff in the evening. And everytime i ask them they kept saying we will do it slow cause we have to pack well i said ok as i thought maybe an hour or two delay from the tat which is understandable. But the tat for 5 hours i made it 5 and a half as i gave them a lunch break but they exceeded the TAT by 6 hours. I want a complete refund or partial for the time and energy that was wasted. Cause i unpacked most of their boxes which they had to do. I did it cause they took so long and i had old people who are above 80 and they almost fainted cause these ### took so long.
              Nov 11, 2021
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Oct 01, 2021
              Updated by Aishu Rfz
              Relocation details of my movement (HSPM[protected] on 30/09/2021
              Verified Support
              Oct 01, 2021
              NoBroker Customer Care's response
              Hi Aishu, we continuously endeavour to provide our customers with a delightful shifting experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
              Verified Support
              Oct 10, 2021
              NoBroker Customer Care's response
              Hi Aishu, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                V
                V Suresh P
                Sep 30, 2021
                Resolved
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                Resolved

                Address: NRI Academy of sciences, Mangalagiri

                We have booked a service for packers and movers on 16sept2021 but unfortunately unavailability of suitable vehicle for my shifting date we canceled the service on 15th sept. The concerned person who spoke with me said that refund process takes one week time. Till today it's been 15 days, continuously I sent mails but no reply from no broker team. My request for shifting is HSPM-2358745. I paid[protected] as advance and 3000 for insurance)
                Oct 1, 2021
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Hi Suresh, we constantly strive to provide our customers with the best-in-class shifting service. We've highlighted your issue to our team & one of our specialists will certainly get in touch with you on priority in order to understand your issue & provide you with a satisfactory resolution.
                Hi V Suresh, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
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                  S
                  ShaheedShaik
                  from Khammam, Andhra Pradesh
                  Sep 30, 2021
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                  Resolved

                  Address: 5-2-230/a/1, Mustafa Nagar Road number 2 Dead End

                  On 25th September 2021, I have made a payment of Rent amount of RS 30, 000/. They still did not release my payment. When I tried to reach team, they give me 1-2 days and every time and their app changes the settlement day and time as well.

                  Today is 5th day 30th sep2021. Really disappointed with Nobroker. When I asked them reason for the delay they said their technical glitch in the server. Am not sure why it is taking time to rectify this much time.

                  Requesting Nobroker team to looking into this issue as a matter o[censored]rgency.
                  Oct 1, 2021
                  Complaint marked as Resolved 
                  Finally owner received the funds. Thanks Nobroker Team
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Shaheed, in certain cases it takes more time than usual for the payment to be credited to the beneficiary's account as we need to do some checks from our end to ensure that the transaction is genuine. However, we are checking this with our team and we will certainly get back to you with an update on priority.
                  ShaheedShaik's [Complaint's author] reply, Sep 30, 2021
                  Appreciate your Swift response. It's been almost 6 days, If your are not able to process, I would request you to refund the money.
                  Please consider this as a high priority.
                  We completely understand your disappointment. Rest assured that we are checking this with our team and we will certainly share an update with you asap.
                  Hi Shaheed, we understand that our team has been in touch with you and addressed your issue. As discussed, your rent payment has been successfully credited to the beneficiary's account. Please let us know if there is anything else we can assist you with.
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                    C
                    ck65
                    Sep 29, 2021
                    May 7, 2024
                    This thread was updated on May 7, 2024
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                    We tried to rent a piece of furniture for a very short period of time. We chose a piece and paid the initial amount which did not include the deposit on 3rd of September 2021. The next day one of their agents informed us that they did not possess the piece we had booked, which resulted in us asking for a refund, to which the agent readily agreed. He specifically said that he would initiate a refund. When we didn't receive the money we paid, we started to contact them on multiple occasions only to receive excuses. They did not have the basic courtesy to keep us informed about the status of the refund until we questioned them. It is not the small amount of money we paid, they have a very unprofessional approach towards the whole thing.
                    NoBroker customer support has been notified about the posted complaint.
                    Hi There, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                      A
                      Anand@100wc
                      from Bengaluru, Karnataka
                      Sep 25, 2021
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                      Registered mobile number: [protected]
                      I have availed movers and packers arrive on 19 th September from Nobroker’s. They have assigned the task to Sharma movers and packets. It was fully unprofessional work carried out by them. Only three guys were available for packing and no bubble paper used to cover items. Arrogant behaviour of staff and while unloading the items demanded ransom money, when refused they took the remaining items and kept for more than 24 hours demanding Rs 10000 to realise the items. After police complain they realeased the items and now last one week calling and therenting . Nobroker is totally unprofessional and the staff are also part of this scam to extract money.
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Anand, we completely understand your disappointment. However, we are unable to look into your issue as we are unable to view your contact number because of a privacy restriction on the platform. Hence, we request you to share your contact details and also describe your issue at [protected]@nobroker.in so that we can take the necessary action.
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                        gipsy999
                        Sep 23, 2021
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                        Address: Bangalore

                        A fraud case has been taken place through my credit card to NoBrokers Technologies Banglore. It was a whole amount of 24240. The fraud person pretended to be a customer care person of my bank and transferred the money without my consent. It took place on 21st of september 2021 and came under my knowledge on 23rd of september 2021. I kindly request you to enquire this case and reverse the transaction back to me.
                        NoBroker customer support has been notified about the posted complaint.
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                          shakyaalok
                          from Ghaziabad, Uttar Pradesh
                          Sep 21, 2021
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                          Address: Gali no 10, Plot no 35 Krishnaparam second village chappraula

                          On 17sep2021 at 10:31 I have made a payment of maintenance amount of RS 60000/. and next day I got a message that your payment has been put on hold. they demand for maintenance agreement . they still don't release my payment. when I tried to reach them, they give me 1-2 days every time and their app changes the settlement day and time as well. today is 5th day 22sep2021
                          #NMP = 8888271
                          NoBroker customer support has been notified about the posted complaint.
                          Hi There, payment is kept on hold only when the transaction is found suspicious by our system and the remitter is unable to provide us with a valid document. However, we are checking this with our team and we will certainly get back to you with an update on priority.
                          Hi There, as you were unable to provide us with the society maintenance bill, we have initiated a refund. The amount will reflect in your account within 7 to 10 business days. Hence we are closing your complaint. Please let us know if there is anything else we can assist you with?
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                            Anand@100wc
                            from Bengaluru, Karnataka
                            Sep 20, 2021
                            May 7, 2024
                            This thread was updated on May 7, 2024
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                            Address: Bangalore

                            Registered Mobile number:[protected]
                            I have availed shifting service from no broker on 19 th September from C V Raman Nagar, Bangalore to Seegahali, K R Puram, Bangalore.
                            Only half of the items was unloaded at the destination location and shifting personnel demanded Rs 10000 more money. When I told I shall give money as per the no broker terms and condition/as instructed by executive of no broker, the shifting personnel’s refused to unload and still with half of the load the Vehicle left carrying more than 10 lakhs worth items. Not only the undelivered items worth more than 10 lakhs, but the torture, atrocity I am undergoing is much more.Request to file police complaint and delivered the items with appropriate compensation.
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Anand, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                              Alshafareen Makani
                              Sep 19, 2021
                              May 7, 2024
                              This thread was updated on May 7, 2024
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                              We are completely unhappy with the RM. Even after our complain they told us to give him few more days. He is completely unprofessional and lack in communication skills.
                              NoBroker customer support has been notified about the posted complaint.
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                                aotiwari
                                Sep 17, 2021
                                Resolved
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                                Resolved

                                Address: Bangalore

                                Hello Nobroker team,

                                On 15/9/21 I had take a relax plan from nobroker based on the commitment given by one of your sales representative (Mr Pasha, My Mob No - [protected]). Even after taken the plan I am unable to use premium filters (This is first Fake commitment I found).

                                On 16th Morning I was assigned a RM but his phone was not at all reachable and neither was replying on the chat. I almost had called 20 times to nobroker to assign someone else. This is second fake commitment from multiple representatives I saw. Finally in the evening around 7 pm someone was assigned which didn't knew about my requirement at all and committed he will provide details by 17th morning.

                                On 17th morning after repeated calls the RM took my requirement and said there is nothing available as per my requirement. So the entire commitment given by your sales representative was false. I had also mentioned it was urgent.

                                Now I want my refund back as the entire commitment was false, otherwise I have to put a case in consumer forum.
                                Sep 21, 2021
                                Complaint marked as Resolved 
                                Refund received hence closing the ticket.
                                NoBroker customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 17, 2021
                                NoBroker Customer Care's response
                                Hi There, thanks for sharing your contact number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                                Sep 18, 2021
                                Updated by aotiwari
                                Update on my complaint.
                                After raising a complaint yesterday, I received multiple calls from multiple nobroker executives and today person called kavya informed me that we are initiating the refund but she asked me to acknowledge something here which I am not sure what. Request nobroker to update your comments on my refund here.
                                Verified Support
                                Sep 19, 2021
                                NoBroker Customer Care's response
                                We understand that you had a conversation with our team with regard to the refund. We are checking this with our team and we will certainly get back to you with an update on priority.
                                Sep 21, 2021
                                Updated by aotiwari
                                Update on my Complaint
                                Nobroker has refunded my amount, hence I am closing the ticket.
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                                  phaneendra Aisola
                                  Sep 15, 2021
                                  Resolved
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                                  Resolved

                                  Address: Prestige Royale Gardens, Doddaballapur Road, Yelahankaru

                                  I had short listed the property and had discussion with your relationship manager Mr. Habib Shaik. As he was on duty off on 14.09.2021 he has informed that Mr. Shrujan Das would show around the property and asked to visit Prestige Royale Gardens around 11.00 am.

                                  The undersigned waited for almost 3 hrs in the area and number of calls were made to Mr. Shrujan but the call was never answered.

                                  Later on in the evening it was known that the property was shown to some other person and the deal was finalised.

                                  This service deficiency on the part of your agency has cost me dearly in my taking leave and travel all the way from Kolar and back.

                                  As there is service deficiency and also misleading the customer to end up with incurring loss, you are requested to take appropriate action on the concerned field relationship manager and refund the package amount for which I have paid for.
                                  Nov 1, 2021
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 20, 2021
                                  NoBroker Customer Care's response
                                  Hi Phaneendra, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that one of our specialists can connect with you over the phone and discuss this further.
                                  Verified Support
                                  Sep 29, 2021
                                  NoBroker Customer Care's response
                                  Hi Phaneendra, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
                                  My complaint dt 25 sep 2021 on unethical and unprofessional behavior of your field relationship manager Mr. Shrujan Das is not yet addressed even after one week. It had cost me dearly as I had to travel about 200 km (both ways) from Kolar and was not shown the short listed rental property and made a deal subsequently in the evening which all seems very fishy. No broker had the obligation to reimburse my travel expenses.
                                  NoBroker Customer Care's response, Sep 21, 2021
                                  Verified Support
                                  We completely understand your concern and we look forward to resolving your issue. Hence, as requested earlier, please share your registered phone number so that we can get in touch.
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                                    panv
                                    Sep 14, 2021
                                    Resolved
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                                    Resolved

                                    After repair its still leaking. Fix it or i will file a case in consumer complaint
                                    Nov 2, 2021
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 15, 2021
                                    NoBroker Customer Care's response
                                    Hi There, we constantly strive to provide our customers with the best-in-class service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that we can connect with you and get this sorted on priority.
                                    Verified Support
                                    Sep 23, 2021
                                    NoBroker Customer Care's response
                                    Hi There, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                                      R
                                      ravi_m2005
                                      from chennai, Tamil Nadu
                                      Sep 14, 2021
                                      May 7, 2024
                                      This thread was updated on May 7, 2024
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                                      Suddenly my account went inactive and non of my Ads are not active

                                      Address: Teynampet, Chennai

                                      Hi, i am Ravi. I am holding NoBroker account for the past 2 yrs and i have taken many paid subscription services.

                                      Now i am facing an issue like suddenly my account is marked as inactive and my Ads also inactive.

                                      I posted the Ads for 2BHK on 9th Sep 2021, today is 14th Sep 2021 - still my ads is not active, when i check with customer care i repeatedly hearing technical issue for the past 6 days and no proper...
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