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NoBroker Complaints & Reviews

2.5
Updated: May 15, 2026
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NoBroker reviews & complaints page 52

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M
Mahavir97
from Pune, Maharashtra
Dec 8, 2021
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Am receiving frequently text messages from No brokerage. Pls stop sending text messages.
NoBroker customer support has been notified about the posted complaint.
Hi Mahavir, it is never our intention to bother you with our text messages. We'd request you to share your registered contact details so that we can get this sorted on priority.
Hi Mahavir, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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    Prashant990
    Dec 3, 2021
    Resolved
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    Resolved

    I availed package of Rs 15000 for resale property agreement to sale, sale deed and assistance from advocate in executing these activities.

    During agreement to sale as well as during sale deed, have paid Rs 6000 and Rs 6500 extra towards miscellaneous charges- don't know what's this. Nobroker team should have clarified about these charges in advance at the time of availing the service.

    Another main query is about employee Tushar Sharma from legal team. He never acts proactively. Every time, we need to follow-up with him atleast 5-6 times, then as per his convenience, he responds. The contact number which he shares will never connect.

    For sale deed handover, I'm trying since last two days but still he is not able to arrange delivery..

    In short- PATHETIC SERVICE from Nobroker team and didn't even justify fee of Rs 3000 for property registration package for which they charge Rs 15000.
    Jan 7, 2022
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Dec 03, 2021
    NoBroker Customer Care's response
    Hi Prashant, we constantly strive to provide our customers with a smooth & hassle-free legal service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
    Verified Support
    Jan 17, 2022
    NoBroker Customer Care's response
    Hi Prashant, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
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      vidyassankar
      Dec 2, 2021
      Resolved
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      Resolved

      Address: Chennai

      I availed no -broker shifting(packaers and movers) service on Nov 3, to transfer my home stuffs from Chennai to Trivandrum. As per no broker representative's suggestion, I took insurance for a value of 1 Lac and paid Rs.3000 as premium on the same day. I was told that the goods will be transferred in a closed container with utmost safety and if in case anything is missing/damaged in transit, there would be "no question asked" claim up to Rs. 90000.

      On 9th of November goods got delivered in an open vehicle drenched in water(due to rain) and one of the carton was missing, which consist of my Rs.16000 worth Purifier, HDMI cables and some clothes(Total value estimated Rs. 20000).

      After lot of phone calls and escalation mails to cshead.shifting, I got missing certificate from vendors who transported my goods. When I submitted that to insurance IFFCO, they are saying sum insured is Rs. 10000 not one lac and I will got get even single penny for my missing goods.

      Again I escalated this to cshead.shifting and asked for an update. who will pay Rs.3000 premium for Rs.10000 sum insured ? Really some cheating has been happened here. Its been 6 days I asked for update for the sum insured matter and no response from no broker side.

      I need my lost goods or equivalent amount of money .

      Is this what I should expect from an MNC ?

      The people so called ( co-ordinator, manager ) who was in contact with me till the goods delivery date, suddenly starts not responding not calling back after I said my box is missing. I struggled and escalated finally to get a missing letter.

      I really felt like cheated. I had many quotes from local vendors with very less money than no-brokers, still I chose you because I had trust in you.

      I need my problem to be resolved.

      Note: No photos of missing box or purifier is there as I was not informed to take photos before shifting. They asked to note down the box number and value of box, That alone I have done and submitted the same to insurance people also.

      I never expected such an irresponsible behavior from them and in utter disappointment.

      consignment number is # number:CN-51496 .
      Feb 10, 2022
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Verified Support
      Jan 02, 2022
      NoBroker Customer Care's response
      Hi Vidhya, our team tried calling you multiple times and also sent you an email, however, there was no response from your end. Hence, we are closing your complaint. Please feel free to reach out to us in case you need any further assistance.
      Hi Vidya, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
      How can you close the complaint like this? I have responded in through the mail and given alternate number too contact when your escalation contacted . Still conversation is going on and how can you close this abruptly. I wanted this to reopen and keep open until my complaint is fixed completely.
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        R
        Rajivaman
        from Noida, Uttar Pradesh
        Dec 1, 2021
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        We had booked furniture on rent in Pune from nobroker..(Order No.[protected] and[protected] After paying the deposit and advance rental, I was asked for KyC which I provided immediately bcos being new in Pune, I needed furniture immediately.. After receiving the payment, they started to harass us for more papers and some papers repeatedly wasting another 4-5 days causing us unnecessary hotel bills.. Harassed by so many unreasonable demands, I decided to cancel the order and purchase the furniture immediately..
        As soon as I whatsApp them to cancel the order, the no broker representatives blocked my phone number in whatsApp and stopped recieving my phone calls.. They didn't even reply to my mails.. I don't know whom to call for refund..

        Rajiv Sengupta
        NoBroker customer support has been notified about the posted complaint.
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          R
          Rangappa Srinivas
          Dec 1, 2021
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          I have taken the plan of Rs, 3500 from No Broker, to rent my house, but from 20days only 1 Tenant has visited,
          So please Refund my money back,
          I am not satisfied with the service
          From No Broker
          NoBroker customer support has been notified about the posted complaint.
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            Praveen.up
            Nov 30, 2021
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            I had taken the relocation service for my car and was told that car would be shifted in a closed container from Navimumbai to Noida and was picked up on 26th Nov. Today morning I received a msg from HPCL saying that my car is refulled at Gujarat today for an amount of 3200 rs.
            This is shear violence of relocation agreement
            A story is being told to me that container fuel had ended and so my car was used to get fuel from fuel pump

            Need immediate explanation or else I will take it to consumer forum.
            NoBroker customer support has been notified about the posted complaint.
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              S
              Sattar Haji
              Nov 30, 2021
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              Address: Hell

              I placed an order for 3 products I recieved 2 of them by a third party firm and the main product hasn't been delivered even after paying the deposit.
              I placed order on Oct 25th and I have been constantly following up since then.
              I call and email them every week only to find no response from their end.
              Stop cheating people
              NoBroker customer support has been notified about the posted complaint.
              Hi Sattar, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
              [protected]
              Sattar.[protected]@gmail.com
              NoBroker Customer Care's response, Dec 3, 2021
              Verified Support
              Sattar, thank you for providing us with your contact details. We have highlighted your issue to our team and we will certainly get back to you with an update on priority.
              NoBroker Customer Care's response, Jan 1, 2022
              Verified Support
              Hi Sattar, we understand that our team has been in touch with you and resolved your issue by refunding the amount. Hence we are closing the case. Please let us know if there is anything else we can assist you with.
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                H
                Harish Mangala
                Nov 29, 2021
                Resolved
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                Resolved

                Address: Flat No:202, Plot No:39, Gulmohar park Colony, Serilingampally,Hyderabad

                The transaction mails/messages were as follows:-
                ---****** is the OTP for your transaction of INR 19, 897 at NOBROKER TECHNOLOGIES on your SBI Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
                --- Hi, you have spent INR 19, 897.00 at NOBROKER TECHNOLOGIES on[protected]; 01:31:00 pm using your SBI Bank Credit Card (XXXXXX).
                I got mails from SBI alert too.
                Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
                Kindly help me in this.
                Jan 5, 2022
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Nov 29, 2021
                NoBroker Customer Care's response
                Hi Harish, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details over the private message so that we can reach out to you and get this sorted on priority.
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                  panchalr79
                  Nov 25, 2021
                  Resolved
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                  Resolved

                  Address: Surydev Nagar Indoe

                  Dear sir/madam

                  This is to bring in notice that fraud payment transaction has been carried out by some unauthorised person with you as per detail under:
                  RBL card at Nobroker technologies on 25/11/2021 at 12:34 of
                  24240 3 times and 16625 1 time.

                  In this regard, i wish to point out that i am the owner of the credit card and the one who used it in the said transaction.
                  I solemnly declare that i have neither used the credit card myself nor authorised the unknown fraud person to used it on my behalf to make any payments.
                  I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorised person having made the payment with my credit card.
                  I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having committed the criminal offence. I have attached the dispute form and i complaint the police of central crime branch also. I scanned the copy and sent to you. Pls find out the files. Please reserves the amount immediately..
                  Thanks!
                  Dec 30, 2021
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2021
                  NoBroker Customer Care's response
                  Hi There, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details over the private message so that we can reach out to you and get this sorted on priority.
                  Verified Support
                  Jan 05, 2022
                  NoBroker Customer Care's response
                  Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                    N
                    Nagraj1954
                    Nov 23, 2021
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                    Address: Damden zephyr apartments, B201, 2nd floor

                    Hello Team,

                    I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the ### n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

                    I have complained to their CUSTOMER care and relationship manager and there is no response they say a ticket is raised and no one cares to call back.

                    My name is Nagraj, mobile # [protected].

                    Please help, Thank you!
                    NoBroker customer support has been notified about the posted complaint.
                    Nov 23, 2021
                    Updated by Nagraj1954
                    Hello Team,

                    I want to complain about the Movers and packers services by No broker. They say that the team is professional but they send local laborers. I had scheduled the shifting n August 27th and a few items are missing from then, it includes iPod shuffle pink, silver bracelet, black ladies wrist watch, steel basin, white toy car.

                    I have complained to their customer care and relationship manager and there is no response they say a ticket is raised and no one cares to call back. They sent local vendor for shifting: Digitalmovers and packers who were pathetic, having gutkha and spitting all around in washrooms and wash basins.

                    My name is Nagraj, mobile # [protected].

                    Please help, Thank you!
                    Verified Support
                    Nov 23, 2021
                    NoBroker Customer Care's response
                    Hi Nagraj, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. We've cascaded this to our team & one of our escalation experts will certainly get in touch with you asap in order to understand your issue & provide you with an appropriate resolution.
                    Verified Support
                    Dec 04, 2021
                    NoBroker Customer Care's response
                    Hi Nagaraj, we've highlighted your issue to our team & one of our specialists will certainly get in touch with you on priority in order to understand your issue & provide you with a satisfactory resolution.
                    Dec 13, 2021
                    Updated by Nagraj1954
                    any update
                    Thank you for the update, however, I have not received any update from No Broker till now.

                    Nagraj
                    No update what so ever
                    NoBroker Customer Care's response, Dec 22, 2021
                    Verified Support
                    Hi Nagraj, we understand that our team have been in touch with you and addressed your issue. As discussed, we would not be able to take any further action with regards to your complaint as you have reported your issue post 45 days of your shifting and also after doing a further investigation we couldn't find your items. Hence, we are closing your complaint. We hope to have another opportunity to serve you better.
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                      A
                      Akshata Thorat
                      from Navi Mumbai, Maharashtra
                      Nov 20, 2021
                      May 7, 2024
                      This thread was updated on May 7, 2024
                      Resolved
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                      Address: Kamothe, Navi Mumbai

                      I had initiated for a rental agreement through no broker.
                      but due to some personal circumstances, I am not been able to proceed with the property which I selected.
                      I have paid Rs, 3, 487 for the rental agreement.
                      I already have cancelled the Rental agreement and want to know if I'll get my Rs.3, 487 back.
                      I want my refund of Rs.3, 487 for this.
                      Please help!!!
                      Jul 26, 2023
                      Complaint marked as Resolved 
                      not resolved
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 21, 2021
                      NoBroker Customer Care's response
                      Hi Akshata, any refund initiated from our end should reflect in your account within 7 to 10 business days. Hence, we have highlighted your issue to our team and we will certainly get back to you with an update asap.
                      Verified Support
                      Dec 04, 2021
                      NoBroker Customer Care's response
                      Hi Akshata, we've highlighted your issue to our team & one of our specialists will certainly get in touch with you on priority in order to understand your issue & provide you with a satisfactory resolution.
                      Sure let me know the update about how much will i get back and when will i receive my refund. thanks
                      NoBroker Customer Care's response, Nov 22, 2021
                      Verified Support
                      Hi Akshata, we completely understand your disappointment and we would certainly like to turn around your experience. Hence, please be assured that our team is looking into your issue and we will certainly get in touch with you at the earliest.
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                        V
                        Vaibhav Gurav
                        Nov 19, 2021
                        Resolved
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                        Resolved

                        My Complaints:
                        I did the Rent payment of Rs 49999 with ICICI bank credit card, with 200 discount on processing fee, my total amount is Rs-50298, NoBroker is asking for my Rental agreement after I made the payment (why such a scrap policy). So I opted for a refund and NoBroker simply reduced Rs-500 (what about my discount here) I really am not able to understand what your transaction is? they should refund the entire amount.

                        If you need a Rental agreement first validate the Owner and if you need a Rental agreement and take the Rental agreement and then allow us to make the payment. Why you are allowing the payment and then asking for Rental agreement, this is clearing a fraud kind of thing from NoBroker (in other words Cheating with customer)

                        PayTM, Cred, PhonePe, etc are the best of excellent, for this kind of service, they never cheat customers.

                        I need my enter amount of Rs50298 should be refunded or I will file a case in consumer court
                        Dec 27, 2021
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Nov 22, 2021
                        Updated by Vaibhav Gurav
                        I still didn't get any resolution on my complaint, I need my Rs-500 refunded from NoBroker. please help me. I had discussed with NoBroker agent, but he don't have any answer for my questions. so it is clearly shows that this is the kind of spam with the customer. please help me to get my Rs-500 back.
                        Verified Support
                        Nov 26, 2021
                        NoBroker Customer Care's response
                        Hi Vaibhav, your transaction was found suspicious by our system and as you were unable to provide us with a valid rental agreement we have processed a refund post deducting the service charge of 1% as per our terms & conditions. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
                        Is your complaint resolved? I too have the same issue and they deduced 2% as service charge and refunded after 2 % deduction.. It's totally a scrap company and cheating customers..
                        Go with other vendors like paytm, freecharge, phonepe, cred..
                        NoBroker Customer Care's response, Nov 26, 2021
                        Verified Support
                        Hi Sateesh, that's certainly not true as we only deduct 1% service charge. Also, service charge is a non-refundable amount. A refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details so that we can check this further.
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                          somoto
                          from Bengaluru, Karnataka
                          Nov 19, 2021
                          Resolved
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                          Resolved

                          Opted for Nobroker plan (for assistance in home search on rent). Didn't provide any assistance, wasting my time, called so many times m. They are least bothered once they receive the money. Since wasted so much time, refund should be given. But they are not responding to that also
                          Dec 21, 2021
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 19, 2021
                          NoBroker Customer Care's response
                          Hi There, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
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                            DineshSA87
                            Nov 18, 2021
                            Resolved
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                            Resolved

                            No broker ref number NRP-9923848,
                            Dear sir,
                            This nobroker online site is allowing to pay rent or pay token amount online through credit card.
                            Today I paid a token advance of 200000 and a service charge of 2000. Instead of token advance I accidently selected pay rent. It allowed me to submit with rental agreement as optional. But now they kept my transaction on hold and they are asking me to upload the documents mandatory which was optional while initiating the transaction.
                            If they cannot transfer money and kept on hold then while refunding the amount they should send back the transaction charges as well. This is like a spam please address my query. Thank you.
                            Nov 20, 2021
                            Complaint marked as Resolved 
                            Now my money issue with NoBroker is resolved after I filed the complaint here. Thanks for all the help.
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Dinesh, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. However, we've cascaded this to our team & one of our escalation experts will certainly get in touch with you and help you with an appropriate resolution.
                            Vaibhav Gurav's reply, Nov 19, 2021
                            Same kind of issue with me, Nobroker is doing Spam with customers, they are simply earning with these service charges with their scrap term and conditions. Now a days most the services online and these guys are making spam against it.
                            NoBroker Customer Care's response, Nov 22, 2021
                            Verified Support
                            Hi Dinesh, as per the update from our team, we have initiated a full refund as an exception. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                              Address: Chennai

                              I would like to share my bitter experience with No Broker after availing their paid services - "SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted their paid service to rent my flat in Semmencherry, OMR near Shilinganallur / Chennai.

                              I have opted for "Super Relax Plan" and it is activated on 16th September'2021. / total payment paid - INR 6488.82

                              NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITEDbr...
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                              adhya9
                              Nov 17, 2021
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                              Hello Team,

                              i am getting daily harashment call from No Brokers, Daily 2 time they are calling me for the rent. I requested to delete my number ([protected]). But they are continously calling.
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Adhya, we never like to annoy our customers with our phone calls. Hence, we'd request you to share your registered contact details on [protected]@nobroker.com so that we can get this sorted at the earliest.
                              Hi Adhya, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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                                Robert Sung
                                Nov 16, 2021
                                May 7, 2024
                                This thread was updated on May 7, 2024
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                                I had opened an account to look for houses nearby in Nobroker application it's been weeks since I've changed my house but NoBroker still bombards my number and mail with ads. Please it is very inconvenient and really disturbing. I don't know how to opt out of this. I've made a big mistake opening an account in Nobroker.
                                NoBroker customer support has been notified about the posted complaint.
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                                  shashank_s
                                  from Allahabad, Uttar Pradesh
                                  Nov 15, 2021
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                                  No borker sales representative shivakumar called on 14th Nov @ 12:22 PM regarding Tenent Relax plan, on call i had clearly mentioned on multiple times that plan to be activated from 1st December 2021, and I was assured by shivakumar that validity of 45 days counted will be counted from 1st December. I had asked him send the confirmation on email, he said once payment is made he will send the request and i would get an email after the call.
                                  An Hour later, I received a call from assigned RM and he told me plan is active and validity will be counted from 14th nob not from 1st December.
                                  This is highly unprofessional, unethical, misleading and falsifying commitments by sales representatives to close a deal.

                                  I want no broker activate the paln from 1st December and count validity of 45days from 1st December, if they can't start the paln from 1st December, i want a full refund as i was mislead by sale representative
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Shashank, that's certainly not the kind of experience we would want you to have. We would request you to share your registered contact details so that we can look into this and provide you with a resolution.
                                  NoBroker Customer Care's response, Dec 9, 2021
                                  Verified Support
                                  Hi Shashank, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                                    rajmisal99
                                    Nov 14, 2021
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                                    This is pathetic!!! I'm trying to post my ad from last 3 months and everytime I put it up it goes inactive indefinitely. The teams are trained to put this on a technical glitch but the reality is they want us to buy the paid services or they won't activate the listing.
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hi There, we are disappointed to hear that your property listing is still not active. We would request you to share your registered contact number so that we can check what went wrong and provide you with a resolution.
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                                      mohittrainer
                                      from Jaipur, Rajasthan
                                      Nov 11, 2021
                                      Resolved
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                                      No brokers dealing with me as a client is not done... and this cannot be the way a reputed company and its representatives have to beheave.

                                      I would like to highlight step wise processes in which I got misled.

                                      1. While booking my courier, No broker was being told by me that my all household items were getting packed.

                                      2. Including Kitchen glass crockery, Kitchen utensils, Clothes, shoes and home decorative items.

                                      3. No broker team insisted on having insurance done for almost Rs 4, 500/- for a declared amount of 1.70 lacs..

                                      Upon believing your words and no broker team's politeness and customer centric behavior I paid Rs 4, 500/- towards insurance.

                                      Upon receiving the courier, observed a few Kitchen glass items and decorative items were broken / damaged... and the insurance surveyor upon his visit to my home gave an estimate of Rs 30000 to 35, 000/- worth items claimable.

                                      Iffco Tokio has rejected the claim informing, glass items are not covered under insurance policy and said the same has been mentioned in the agreement form.

                                      The point that I want to highlight now is when no broker team knew the items getting packed included Kitchen glass items which are fragile and remaining items will anyways not get damaged. I strongly feel I was being cheated because you knew beforehand that only glass items can damage and it wouldn't get insurance claimed.

                                      It Seems, No broker took advantage of my blind trust on them. Now i strongly feel cheated and it cannot be this way of having the business transaction completed with utmost dis-Satisfaction.
                                      Dec 28, 2021
                                      Complaint marked as Resolved 
                                      NoBroker customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 11, 2021
                                      NoBroker Customer Care's response
                                      Hi Mohit, we always want our customers to have a pleasant experience with our Packers & Movers service. We would certainly like to do a major deep dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that one of our specialists can connect with you over the phone and discuss this further.
                                      Verified Support
                                      Nov 19, 2021
                                      NoBroker Customer Care's response
                                      Hi Mohit, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same in order to assist you further.
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