Onida / MIRC Electronics Complaints & Reviews

TV is not switching...

Hi
I have purchased an onida DVD player just a few months back and what i had enjoyed on it is only one movie before the first service even that, with a lot of diffculty.

The customer service is so [protected]@ Hyderabad the two service after calling the customer service department is so - that a service tech rep by the name of Vishnu comes @ doorsteps and informes, that, there is a few replacements and replaces a few...

I have brought a new onida 29" TruSLIM TV, I thought it was supposed to be 29",as the model no suggested 29 truslim. And I was also informed the same by the salesperson.

I bought the tv home, it looked small for 29inch tv. When I checked the length diagonally it is only 27 inch excluding the frame. The display region is only 27inch in length.

Onide service person told me that it is infact 29 inch,...

SIRS,
I am a person attracted by your ad. “ OWNERS PRIDE ; NEIGHBOURS ENVY “ purchased a ONIDA THUNDER.21”.1200watts TV on[protected] from Vasanth & Co, Chennai.17 and 0.8 Ton SPLIT AC. 0n[protected] from Ratna Fan House.TNagar.Chennai.17 and got commissioned on[protected]. Frankly telling now “OWNER GOT ASHAMED AND NEIGHBOURS POOHPOOHED”
...

Deficiency in Manpower in Service Centers

Dear Sir,

Ref: Complaint Reg No: L306 Dt: 19-12-07
Product: Onida DVD Player / DFX-5957

We bought that in M/s Saravana Stores, T. Nagar vide bill no: 52886 on 10-10-07, 20:50Hrs. We enjoyed their product just for 50 days only. Then it was dead and we registered the compliant over phone. Their rep identified the fault and taken the faulty part from...

Even after lodging several complaints on the same matter the Customer Care executives always gives a discourteous reply of "The Spare is Not Available" This kind of reply from a reputed company is not at all expected as its the name that sells. The faith in the name is deteriorating day by day.
The detail of previous complaint is as shown:-
Model No. Onida DFX-5957 5.1 DVD Player
Complaint Lodgedon 26 Nov...

Sir

I bought ONIDA dvd player MODEL (DFX 8080) in the year 2004. For the past 4 years, there has not been a single problem. It was going smooth. But, for the past 1 week, I have found a problem stating 'no disc' even if the disc is inserted in the unit. So, I lodged a complaint with the Onida customer service centre ( phone no :[protected] on 7.1.08 Complaint regn no : 56381457 and got the reply that the service...

We had a very bad experience with agarwal packer...as from vizag to kolkata our home goods were transported and to our dismay there was dismantling no proper handling..which resulted in breaking a foreign sandwish toaster and our brand new onida microwave oven glass... this is just irresponsible job of agarwal packers. We would like to claim for the same ..and just packers should not be allowed to damage goods like this after all things...

We brought Onida TV from Panjagutta Bajaj electronics on Jan 1st 2008 after spending 16800/-
We paid the amount and the delivery was next day and after going home and reading reviews we found our coice is bad and we shld go for Onida as there are many compliants which are never addresed and hence we went to Bajaj and talked abt this and demanded our money back and he insisted saying we cant do as we alreday paind means we are in well...

THIS ITEM IS WITHIN THE WARRANTY PERIOD BUT YOUR MYSORE SERVICE CENTRE IS UNABLE TO REPLACE THIS ITEM EVEN AFTER 20 DAYS OF COMPLAINT.
NO PROPER RESPONSE FROM THE SERVICE CENTRE
REQUEST IMMEDIATE INTERVENTION...

I had purchase 29" Oxygen Thunder TV on 25th November 2007, after use of only 10 day TV is not working, i have booked complaint with Doc no [protected] in Amravity Onida service Center. They had asked to book a complaint in nagpur office as TV is in Nagpur, i have done same & complaint has book on 08/12/07 in nagpur office, after 4 days ie on 13.12.07 engineer from Nagpur service Center has visited & taken some part for replacement...

Dear Sir,

I am giving Onida 21" Colour TV for srevice on 13.11.2007 in your authorised service centre in coimbatore M/s.Adonis Electronics Pvt Ltd, But they are still not responding so please sent replay waht is the status , our Job Card No.[protected] dated 13.11.2007 please do the needful.

Thnaks & Regards
S.Raju...

To Kakinada
The incharge Dated: 18.12.07.
Onida service Centre,
Mumbai

Sir,

I have purchased Ondia Model:HYDROFALL68(twin tub semi-automatic washing machine) from M/s.Padmapriya Trading Company,...

bass sound is audible for 2-8 secs.only . after switching on TV.later sound is not audible.pls tell IC number & cost .also tell how to get the IC& from where ....

I purchased onida 21 oxygen 500 2 years ago. the TV suddenly went off. we called the SE and to my surprise he asked me Rs. 1200/- towards component charges and 350 towards service, whereas the components are available at a cheaper cost in the market. He also insisted to go for a AMC for 3 years assuming any repair will happen in another 6 months and will be replaced free of cost.

This type of luring customers to go in...

I have given my DVD player to Jamshedpur Service centre & my service complain NO-6686 on 07.11.07.
But till date they giving wrong feedback to me. Request you plz look in to this matter.
Its a serious problem because i brought the product few months ago & using 5/6 times. But the problem is raised from very begning but i thought the problem may in CD or DVD that i insert in my DVD Player.

Request you plz...

sir,
i am submited my tv in your service center korba whose are in chhattisgarh in july month.vendor/manger said to me you will come after 15 day and take your tv.but after 15 daye again said you come in next 15 days.this process are continue...at the time.
i am thinking i am cutmor and why i am rounding in your service center.so the best solution is consumer forum........
if you dont take any action against korba branch...br...

Dear Support,

I have purchased Onida TV 21 " in yrar 1997 , 10 years back exactly . Now from last 4/5 days there is display problem on TV . When i asked vendor, he told me that picture tube is gone and you need to replace TV because replacement of picture tube has no garranty .

How can you help or advice me about this problem .

Regards,

Jeevan Phadke...

i alwayz said to bye the product But if problems with product ......... Please solve the problem ....cause we pay for it ,otherwise there is no longer relation of custumer with this ONIDA brand name....

Dear sir
I bought 29" Flat TV in the month of march, Now all of a sudden TV switched off & it is not turning on, People from service centre are not responding, How do i go about , & what shoul i do to get it rectified,
please advise, i will be obliged to follw the advise.

Thansk & Regards
sanjeev....