Onida / MIRC Electronics Complaints & Reviews

Problem solved, thanx to Onida officials for their quick action in return of the mail I forwarded them.

Yes I have lot of bad experience with onida. Poor service and unqialified servie. My service were happened in chennai .

Please think twice before going to onida ...at chennai

Today i.e. on 26th June 2008, after 2 yrs of my complaints about remote, sensor, automatic channel scanning, TV shout down problem via remote etc. and nearly 8-10 visit in last 2 yrs, finally on my request Mr. Ashish Narker instruct Service Center @ Vasai - Thane to take PCB and check it thoroughly.

My PCB is JVC but TV is ONIDA BLAK 21.

Hope I will not face the problem as Aditya Gupta as I found Mumbai and Thane region officials very polite and prompt till today.

Finger is crossed now and let see what happens on Monday-23-June-2008. Will post here further.

Actually, the problem is that we are not able to communicate directly with the officials, we should try to contact the officials, it really works. Service engineer would not listen often, but Officials always listen to you and quickly resolve your problem.

In my case stated above, 20 days pending problem got sorted out in 2 days after i contacted the Onida official, Hats off to them.

Onida TV 20'' Colour — PCB Faulty

Dear Sir,
My Onida TV 20'' ColourPCB BURN Last FIVE Days
PLZ. Provide Service On My Address


Regard's
c-6/165 Awas Nagar Dewas (M.P.)455001
MOB.NO.[protected]

my TV screen had shrunken because of the change in the service menu which I have accidently changed
so .please send me the default service menu settings of onida 21 oxygen thunder

i am prateek kothari havin a onida tv but i am not satisfide your sarvises when ever i call your dealer he dosent reply n i am not satisfide with your sarveses

My Onida TV Model no. MZ-20R-1 is not working,

Rajeev Sharma
[protected]

Sir my tv set has a complaint ie the alaram is continously ringing and its indication is also glowing
there is no display and there is no audio also please give me a suggestion to rectify the complaint
my tv model is onida oxygen 21

my onida blak 21" t.v. is not working. it has supply fault again and again. this is the repeated problem. when i purchase onida 20" on dewali in Oct.-07, the t.v. has fault from Ist day supply comming or not time to time. i called service engineer the engineer said to repair it but, i was not agree due to new t.v. first day not working. so i changed the model with onida blak-21", but after 2 years it have also again supply fault, because this was out of warranty, i check it in the local market. it have the picture only but sound I.C. not working, it burn again and again due to supply fault. The mechanic told this is not a good supply board, it will creat the problem again and again. so i changed the kit. Pls if you have any special sound card or supply board, which will work with the same remot. pls response me. so, i could rapair & install it again.

Surjeet Singh

Mob[protected]
Rohtak Haryana

about motherboard

ONIDA LCD TV MOTHERBOARD IS NOT PROPER WORKING. WHAT IS THE NEW MOTHERBOARD PRICE.

My TV is not working properly

Sir,

I have Onida TV Model no.: LEO24HMSAR, SERIAL NO.: 11A 4003238
it is out of Warrenty and now a days it is not working proper (not displaying picture but sound system working very well). I want to repair it or replace it by your exchange offer. So, please advise the solution.

Regards,
Nitesh Kokare
[protected]

15.05.2009.

To
The Manager (Service)
ONIDA Customer care center


Sub: Airconditionar down for more than 80 days on hot summer.
Ref: Second Remainder.

Dear Sir/Madam,

I had purchased Onida Air-conditioner Model 18GLS on 27.03.2009 vide bill no VC23826 from SACS, Madurai.

I had a problem on cooling, and I complainted on march 1st week. My room size is 10X10 with single cot, and self.

After the previous email, your person came on 12.05.09 after noon 2 pm with new vendor as came before issues. And he did the same as before. He is telling section pipe (Connecting pipe) ice problem is not a problem.

He measured the sunlight temperature at outside and came inside and taken the temperature reading under blower of inner unit. And he filled gas 50 points to 65 points and taken grill temperature also.

Actually the nature of problem is in the condenser unit. In high pressure your Unit going to block so that only it forms ice. Don’t try to fool me. Your people trying the cheat me.

So, try to solve the issue by sending proper people immediately. Who really works to solve or replace the unit and not to convince me.

I expect you will complete the issue immediately or call me at anytime for any clarification to my mobile [protected] because I suffered a lot with your worst service which I had never experienced in my life. Don’t make further delay and don’t make me to take any action.

Yours,


V.Dhanasekaran.

MY PREEVIOUS COMPLAINT:

11.05.2009.

To
The Manager (Service)
ONIDA Customer care center


Sub: Airconditionar down for more than 75 days on hot summer.

Dear Sir/Madam,

I had purchased Onida Air-conditioner Model 18GLS on 27.03.2009 vide bill no VC23826 from SACS, Madurai.

I had a problem on cooling, and I complainted on march 1st week. My room size is 10X10 with single cot, and self.

Mr.Esaki (Under Mr.Radakrishnan) attended the issue in 3 days and he stated that it is your feeling only. The machine is working good.

After a quarrel, Mr. Ramesh (Under Mr.Radakrishnan) has attended again in few days, and he said, he will discuss with his senior and he do the needful for the problem.

After giving frequent complaints, Mr. Alagusamy came, he cleaned the vaccum fan. And he asked to check and confirm.

Again the problem not solve. So, made complaint to Mr.Radakrishnan.

Mr.Radakrishnan send one contract people to solve the issue.

Mr. Kalid (Contract man) he visited and he said, compressor and oil stroke problem. He told that he take the machine on the next day to his service center.

As per his wordings, he taken the outdoor unit on the next day and worked for 5 days.

After 5 days, he fixed the unit, and asked me to check and confirm.

But the problem was not solved yet.

After my complaint, he visited again and confirmed the problem was in section pipe(connecting pipe which formed ice).

He taken the unit, worked 5 days and problem not solved.
The above repeated for 3 times. But my problem not solved till the end of the summer.

Then, he changed the cablary pipe also. But even when the was unit was not working.

After fighting again and again, Mr.Radakrishnan and Mr.Michel ( Under Shankar) visited, and told he will send another experienced contract person.

After 2 days, the contract man Mr.Sherif came. Again he taken both the indoor and outdoor units, worked 5 days and returned back and he said he cleaned with High pressure air, and condenser oil strokes, and he repeated the step for 2 times.

But even after 50 days, my problem not get solved.

Then I was very much angry because I spend the entire summer without A/C, and so much mental tension for repeat complaints and un useful services, phones and personal visits.

After that I met Mr.Shankar (Service head) who assured the replacement of outdoor unit within 7 days after making request to your company.

There is no response your service team there after.

After 14 days, Mr.Shankar has told that the machine was purchased before one year. So, there is no replacement only service can be done.

Even after that no response from your team.

After so many calls and quarrels, he send one Mr.Michel and Mr.Alagarsamy for name shake. They simply says that the machine is ok. No problem.

Did they think that I am fool?

So, I last hope on your team and their response. So, I need your direct attention for this issue. Or else I am sorry to say I don’t know what I do.

Expecting your reply immediately.
Regards,
V.Dhanasekaran (M.[protected])
20, A, Kanagavel Avenue, Officer town,
Meenambalpuram, Madurai.2

we have purhased 5 a/c for our newly opened hotel we are really upset with the services
suggest us what to do

we have purhased 11 a/c for our newly opened hotel we are really upset with the services
suggest us what to do

pls contact on [protected] we are shortly coming up with a new hotel and really we will think over before buying onida

I was bought a two split A/C with in 6 months it make a problem . i was contact the Onida service center they take a compliant they give me a compliant number B182 they told me with in two days we solve your problem . after two days no responsible . again i was call them they told me . the same dialog with in two days. it is continue ten times . after i was fire them after they told we sent the mail to our office we don't have a spare parts for the A/C . so please wait with in a two days we received that spare and we will come . it is continued for ten days still no action for my complaint . what i do .

Any thing happen after writing this online?????

Onida Microwave — Service

I had purchased Onida microwave Model- Black beauty PB23 on 23rd July, 2008. Now some problem has occurred to our microwave, due to which it is not working. WE have complained to the service centre at Bhubaneswar since last 3-4 days, but no one has come forward for any service. We are said that they will come today, but their today has not yet come.
So kindly do the needful.

Thanking You

I had complained & handovered to service center about my Onida TV 29'' Oxygen 600 on First week of March 2008. It is a couple of months are already over but i didinot get my TV back neither information received.

I will spread this bad experince to friends & colleagues, i feel like cheated, insulted. I am sure i will never buy any ONIDA products in my future.

Praveen Relli
[protected]

I never Buy Onida products anymore. Guys.. Onida customer service is really very Poor. They only concentrating in their sales service. They don't know how to satisfy the customers.

I bnought two Onida DVD Player cum recorder.I was so happy to buy and enjoyed for nearly 1yr.
One day -may be due to voltage fluctuation both DVD power supply went wrong and it is now 3weeks thyat has been lying in nthe service center & ultimately today I brought it back to send it to Kolkata for
necessary repairs.

RESPECTED SIR
I HAVE PURCHACED ONIDA DVD ON 30.10.2007 AT NAGERCOIL. BUT NOW I PUT ANY DVD ITS NOT WORKING SIMPLY IT IS STRUCKED.IAM VERY MUCH DISSAPOINTED ON THIS KIND OF DIFFICULTY.PLZ TELL THE REASON FOR THIS
THANK U
REGARDS
r.sundar

I have purchase Onida DVD DX-6000 in patiala, but lightly used fast three years. Now problem power circuit was failure Spares not available in service centre since 20 days.

Hello,

This is deepnarayan chaubey from varanasi. I have purchased onida dvd model no.DFX5985L. after one month the problem has started. I have fedup with the service of customer care. He repairs dvd and again the fault came after 10-15 days.
Its so difficult for me to coma many time. The service in varanasi is worst.
Now the problem is, when i start dvd "NO DISK" message appeare

So, if there is any solution then please inform to me on my contact no. [protected]

tv complaint

lines appearing on screen my tv model no is co21slu250bl qtr no 50 a ntpc ramagundam distt karimnagar ph [protected]

I bought the TV and its my second day with it. I some how started feeling that its smaller than the conventional 29 inch TV's and started checking online about any complaints on the TV. And I landed here.

Did u find any solution?? did u complain any one? If so do forward me the addresses.

--Nagendra

I bought the onida 29" TruSLIM TV, TV and some how I got feeling that its smaller than the conventional 29 inch TV .When I checked the length diagonally it is only 27 inch excluding the frame.Please
somebody from Onida can clarify it.

I bought the onida 29" TruSLIM TV, TV and some how I got feeling that its smaller than the conventional 29 inch TV .When I checked the length diagonally it is only 27 inch excluding the frame.Please
somebody from Onida can clarify it.

MY 29" ONIDA IS ONLY 27"
I have brought a new onida 29" TruSLIM TV, I thought it was supposed to be 29", as the model no suggested 29 truslim. And I was also informed the same by the salesperson.

I bought the tv home, it looked small for 29inch tv. When I checked the length diagonally it is only 27 inch excluding the frame. The display region is only 27inch in length.

Onide service person told me that it is infact 29 inch, but the one inch on both the side is hidden on both sides along with the frame/cabinet

I don’t get it, when i purchase a 29inch tv I assume I would get a display area of 29 inch. it is only 27inch diagonally.

Hey as such it is just a TV and not a mid-sized car. So better accept the fact that it is a 29 inches tv and do not brood over that it is a 27 inches tv. This is a marketing tactic.

If you still think so that you are cheated then better approach the consumer court. It will take another 10 years.

BEST SOLUTION

I PURCHASED 29" ONIDA (WITH HOOFERS, KAY BASS WITH SIDE SPEAKERS FIXED TO STAND) IN 2006 SEPTEMBER FROM TMC

ONE YEAR BACK ONE SMALL DEFECT HAS BEEN NOTICED WHICH WAS REPAIRED. NOW ONE MONTH BACK ALL OF SUDDEN ON ONE FINE MORNING WORKING TV HAS BECOME BLACK SCREEN WITH WHITE STRAIGHTLINE IN THE MIDDLE OF THE SCREEN. THEN WE COMPLAINED TO YR KUKATPALLY SERVICE CENTRE WHO HAD CHECKED AND INFORMED THAT THE TV SHOULD BE BROUGHT TO THEIR SERVICE CENRTRE. SINCE THE SET IS VERY BIG AND UNABLE TO TRANSPORT I CONTACTED YR GUNFOUNDRY CENTRE WHERE THEY HAVE ARRANGED CLOSED DOOR VEHICLE AND CARRIED THE TV TO T HEIR CENTRE. THEY HAVE REPAIRED AND INSTALLED AT MY HOUSE ON 21ST AUGUST 10 MTS. AFTER THEY LEFT THE TV SCREEN HAS SUDDENLY BECAME BLUE WITH HORIZONTAL STRIPS. AND AFTER SOME TIME AGAIN THE PICTURE IS APPEARING. WHENVER SWITCHED OFF AND AGAIN SWITCH THE SAME BLUE SCREEN WITH STRIPS IS APPEARING AND AT SOME TIMES IN THE MIDDLE OF TV THE SCREEN IS TURNING TO BLUE WITH STRIPS THE MATTER HAS BEEN IMMEDIATELY INFORMED TO YOUR GUNFOUNDRY CENTRE BUT AFTER 5 DAYS THEY HAVE ENTRUSTED THE WORK TO YOUR KUKATPALLY CENTRE WHO HAD VISITED ON 28TH AUGUST FRIDAY 2009 AND REMOVED ALL CONNECTIONS AND FINALLY HATS OFF THAT HE CAN NOT REPAIR THE TV AND ADVISED THE GUNFOUNDY CENTRE TO ATTEND THE REPAIR WORK. AT PRESENT TV ALTHOUGH GIVING BLUE SCREE WITH STRIPS SOME TIMES PICTURE IS COMING AFTER KUKATPALLY SERGICE MAN VISITED AND REMOVED TOTAL PICTURE IS OUT AND ONLY BLUE SCREEN APPARING WITH STRIPS.
THE MATTER AGAIN COMPLAINED TO YOUR GUNFOUNDRY CENTRE SO FAR NO ONE ATTENDED THE REPAIR. I HAVE PAID RS 29000 FOR THE TV YOU MEAN TO KEEP QUITE I PURCHASED THE TV AFTTER SEEING YOUR ADVT "ONERS PRIDE AND NEIGHBOURS ENVY" PRIDE ON WHAT WITH TEARS SPENDING RS 29000/-

I REGRET FOR THE ATTITUDE OF YOUR SERVICE CENTRES

WHAT ACTION YOU ARE GOING TO DO WHERE I HAVE SPENT RS 29000/- WHERE ARE I PURCHASED BPL TV IN 1984 WHICH IS TODAY PERFORMING VERY WELL AT MY SON'S WITH OUT ANY PROBLEM THEN WHICH IS BETTER I AGREE BPL AND THEIR PRODUCT IS GOOD THAN ONIDA

SORRY TO COMMENT

KVSP SASTRY

I am jignesh from Dar es salaam Tanzania Africa. I have purchased Tv 3 Year back . Suddenly I have having problem with my tv set can some body help me what could be the problem. shown below


DARK PICTURE ON ONIDA COLOUR TV red color is gone some times it works some time dead instead if pink lips it show purple lips some time green some time black . help help help

sir mere pas ek onida tv smart series 21 inch he jiska colour ja chuka he kewal red &blue colour hi he. iske liye me kya karu?

Onida — will not buy ONIDA products

i have purchased ONIDA 29 " flat color tv 16/17 months back , i started giving me the problem related to picture distortion,color fading/changing ,some abnormal sound while working. i raised an complaint after repeated followup service engg visited changed some coil to higher rating , still picture distortion was not solve.then after raising another complaint no body attended ,then came in the service engg boss but could not solve the problem ,then it wa unattended for @2 months , then after again followup with main boss they took away the pcb for rectfication and still the problem is unsolved . when i spoke to them they are saying the picture tube is bad and need replacement which will cost @6500 rs.it seems the policy of ONIDA to prolong the problem the take the product out of warranty and then charge the coustomer . i am really fade up with the ONIDA product , i think i am so frustated that i can throw this ONIDA tv . i will not buy any of the ONIDA product henceforth in my life.

I have purchased a onida tv 32 enches lcd through telivision advertisement, last one and half year it gave me pain a lot. Service after sale is also not good.
my name is maruti vinayak kamat mo no. [protected]

i will not buy any of the ONIDA product henceforth in my life.

SIR,
THIS IS TO BRING IN YOUR KIND NOTICE THAT I HAVE PURCHASED AN ONIDA AC IN APRIL 15th, 2008 FROM SHAMLI FROM MUKESH ELECTRONICS HANUMAN ROAD SHAMLI. SIR WE HAVE REGISTERED A COMPLAIN AGAINST THIS AC ON MARCH 14TH, 2013. THE COMPLAIN IS THAT THIS AC IS NOT FUNCTIONING PROPERLY THERE IS SOME ERROR IN ITS COOLING COIL AND DISPLAY. FIRST OF ALL WHEN WE REGISTERED OUR COMPLAIN NO ACTION WILL BE TAKEN ON IT FOR A MONTH AND WHEN WE TOLD THEM THAT WE FORWARD THIS MATTER TO CONSUMER COURT, COMPANY SEND HIS ENGINEER BUT YOUR ENGINEER IS INCAPABLE IN REPAIRING IT WE AGAIN MADE A COMPLAIN AND YOUR COMPANY AGAIN SEND THE SAME ENGINEER.. BUT NOTHING WOULD HAPPEN IN OUR FAVOUR. AFTER MAKING COMPLAIN TWO OR THREE TIMES AGAIN AND AGAIN TODAY YOUR COMPANY'S ENGINEER HAD COME AND DECLARED THAT IT IS NOT IN HIS HAND TO REPAIR THIS AC.. SIR I WANT TO TELL YOU THAT WE HAVE THIS AC IN GUARANTEE PERIOD ND EWC OF THIS AC TOO. SIR WE WANT IMMEDIATE ACTION IN THIS MATTER i.e. WE WANT A NEW AC OR WE WANT THIS AC TO BE REPAIRED COMPLETELY.. UNLESS WE WILL GO TO THE CONSUMER COURT.
SIR YOU HAVE ONLY 24 HOURS TO TAKE SOME ACTIONS AGAINST MY COMPLAIN UNLESS I AM NOT WARNING YOU I AM ASSURING YOU THAT I AM FILING A CASE AGAINST YOU.
THANK YOU

SUBODH KUMAR AGGARWAL
AGGARWAL MILLS STORE
HANUMAN ROAD SHAMLI
MOB.[protected]
(PLEASE PROVIDE YOUR FAX NO...)

respected sir,
I mr.Sudarshandhende purches a T.V.from Rajendra departmental store sangavi pune.in nov2008.it is not woking from last two week
i had given a complaient of that but the problem is not solv yet .plese do needful in that matter .as early sa possible.my cell no ([protected])

dear padmavathy
just consult a good lawyer and explore whether you can file a case against it in consumer court

regards
laila

THIS ITEM IS WITHIN THE WARRANTY PERIOD BUT YOUR MYSORE SERVICE CENTRE IS UNABLE TO REPLACE THIS ITEM EVEN AFTER 20 DAYS OF COMPLAINT.
NO PROPER RESPONSE FROM THE SERVICE CENTRE
REQUEST IMMEDIATE INTERVENTION

I agree with the complaint & same i had problem i had buy the 29" flat t.v on 24/7/2010 which is not working properly from 11/08/2010. i had complaint in customer service they say me the technician is goin to come on same day but till 17/08/2010 no one has attend the complaint. My complaint no. is[protected]. On 17/08/10 the service centre person assured me that the technician is going to come surely but still not they had come to attend the complaint. I am still waiting for the tech. to come or i hav to logged the complaint to the consumer court for not givng the after sales service.

Mohit Khanna — poor services

Dear Manager

We regret to inform that have been using the reliance number[protected] since past 3-4 years but with many issue. We have launched complaint n numbers of times , had dropped mail and also had telephonic call but the result is zero. No one is there to listen and take care of our complaint. 2 years back we complaint to Senior manager based at Meerut circle some one Mr Deepak . After lot many rounds of followups we suceed to replace the handset with a second hand handset and we collected it from Parasvanath Plaza office. But the guarented that it is a new/ fresh set but the condition hows that it is a second hand set.

Now again since 15 days this phone is switched off due to it excellent quality and also we have launched complaint ,no one is there to attend our complaint and they guarentee about there services.

We would like to share we are also having TATA, Bsnl and Airtel phone connection , we are please with there services and no issue . But in reliance we had experienced the worst and poorest services they provide.

Even after this mail they do not reply , the last option we have is to disconnect all our reliance post paid phone connection and switch on to any other network

Kindly take care

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear sir
bought a air conditioner before 10 months .the flapmotor is not working for the past 7months. i have complaint more than ten times no one responded till iam very much fed up with your product .please give us solution wht to do?
Regards
anand
[protected]

Dear sir
I lodged a complaint to your Service Center at Ranchi for my Washing machine on 17th January 2008 bearing complain No. 232. The engineer attended the call. He told me that one parts has to be replaced. He assured me that it will take maximum one week. But still I am suffering. I want to know that you don't provide the spare parts to your service center. How much time it will take to repair my washing machine? Please do needful at your earliest.
Najmul Hoda
[protected]

Dear Sir
Your "Post a complain" service provided in your website is only show piece. All the filling up procedure of the complain form is ok, but as we try to submit the complain, it give some error. No one can lodge a complain using your one of the very important facility provided by your company for the consumers.
With regards
Najmul Hoda
[protected]

I had complained about my Onida 21 IQ colour television on March 9, 2008. Now after 20 days of the complaint, i feel like cheated, insulted & decepted.


My Name : Aditya Gupta Mobile : [protected]

Complaint Number : I1528 ( with Delhi Onida Care Point )

Nature of Complaint : Video & audio not coming, Light/Power indicator glows on & off.

On March 12, 2008 Service Engineer came and taken my TV's PCB to the service center. He told us that "there is some problem in Power Supply & in one IC, it will take 3-4 days to rectify it and will cost around 1200 INR.

After 5 days on March 17, 2008, I had called ONIDA Customer Relation Center and talked to Service Engineer about the proceedings, He said that it will take another 3-4 days to rectify it.( response was in very rude manner )

On March 24, 2008 i agained called ONIDA Customer Relation Center, he was absent on that day.

I again called on March 25, 2008, Service Engineer said that he is not able to identify the problem & it is not possible to rectify the problem. He suggested us that we should change our PCB. He said that he will put New PCB of same Onida 21 IQ MODEL for Rs 2500. We agreed and allowed him to change the PCB.

On March 26, 2008 Service Engineer came with new PCB and he replaced it. I was not present at that time as i was in my office. My Mother had attended him and identified two problems :

1. Video and Sound were not clear at all.
2. Power ON/OFF and Menu Buttons were missing on television.

He said he will comeback with the required kit, taken the amount Rs 2500, given her the BILL and went away.


After coming from Office, i noticed that apart from the above problems, many features that were in old PCB are not in this new PCB now. Even my old remote is not working at all.

On the very next morning, i called Service Engineer and told him about the problems.He said he will come on Saturday.

On Friday March 28 evening I reminded Service Engineer and taken the time of his arrival, so that i will be available. He said he will come by Lunch.

On Saturday March 29, 2008 at 3:30 p.m. I called him. He said very rudely that he is busy now and he will come in the evening but he didn't come at all.

I am really fed up of calling Service Engineer again & agian.

Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify my television problems.
I hope ONIDA will try it's best to maintain the customer faith & esteem.

--
With Best Regards

Aditya Gupta
Mobile : [protected]

The same problem was with me. it took all most two months to rectify my onida telivision.I gave up calling service engineer again and again and finally contacted higher onida authority that finally solved the matter i advice you to contact onida top official in person which is only the way to solve your matter. Even if it does not solve the matter you can always contact news channels like pehredar etc or you can go to the consumer court.

Dear Sir

I m also having ONIDA Poison Thunder TV.I bought this on Nov 2006.Its working realy Good and performance is so GOOD comparing to LG & SAMSUNG like other Korean Goods.

I m also face small problem in my TV and i gave a complaint Service Center. And the reception told our tech. will reach to ur place with in a day . and same commitment done by them on same day itself.


I M VERY MUCH HAPPY WITH THE PRODUCT AND SERVICE

Its Really NOTHING BUT THE TRUTH.

Regards
Anand
[protected]

I have purchased Onida 1 Ton Aircondition in April 21st 2007 from Kohinoor Tele Video Addressed JN-3/39, Sector No.9, Vashi, New Mumbai - 400 705 towards Invoice No.350560. As per shop person they will come for free servicing but till today they are not turned up and what Contact No They have given on their Invoice its a telefax No. always on fax tone i dont understand what to do as i am syaing at Dahisar (East) and not able to visit their shop again my A/C is not giving proper cooling so i want to make servicing for the same pl.guide me what to do shell i pay for servicing charges for it???????

Dear Sir,

I have bought Onida KY Thunder 21'' TV in the year 2003, till now we haven't faced any difficulties while using except from minor problems.But now major problem has raised with the Woofer attached at the top, we gave it to the dealer where we bought the TV.Its been happening 3 weeks till now we have not received any acknowledgement from the dealer.

Dealer Details :
Ms Sarath Agencies,
Near Clock Tower,
Amalapuram,
East Godavari District,
Andhra Pradesh,
Pin 533201.

Im not requesting for the service, i got vexed with your service.Consider this as a last request i dont want to repeat this again, make sure that you are going to face typical cosequences .


With Regards,
B.Simhadri Ganesh,
Amalapuram.

i have given my tv for service in onida service centre at chennai.i had given my tv to ADONIS ELECTRONICS PVT LTD, MAIN BRANCH, NUMBAKKAM.I HAD GIVEN MY TV BUT FOR PAST 1 week i did not recieve any information.when i called to enquire they are not giving any proper information.my tv model is 21AS.SERIAL NUMBER 2584. so far i did not have any problem for 10 years.


so i hope the authorities will take the right step for proper service for my tv.
thanking u

I had given a complaint on[protected] for my Onida 29 oxygen at Nerul CRC, but none of any service executive turned to solve my problem. Even after my repeated Nerul CRC given Vashi CRC addredd to contact, there also the same drama repeated. Eventhough I have AMC for my TV the company is totally failed to give service . i take this oppertunity to pray all that no to take AMC for your ONIDA products as they are not insist on after sales service.

We have taken a Ondia 14 " classic TV, on 30.04.08, in Ratanagiri maharastra, India, from agency Smarth Near Laxmi Chok, after 1 week we got a complaint of picture tube of the tv we have made contact with tv service center, he too told the same i.e. Picture Tube, then we gave the tv for repair i.e to company service center, they informed that they will replace new picture tube.After more than 15 to 20 days we got the tv, and now the same problem we are receiving i.e on 06.05.08.Now Please reslove this problem as soon as possible

What is the response from ur sidthat i have complained about the onidia 14" classic please response something about this and your product quality

Improve your service for customers- It is very poor
Dear Sir,

I purchased Onida 29" Poison colour TV in january 2006.
Now TV got white line in centre. i called your authorised service centre in coimbatore M/s.Adonis Electronics Pvt Ltd, My complaint no AGO 2247 dated 16.05.08. But they are still now they not responding. I called somany times. But they are not giving proper answer to me. Please give needful answers.

Thnaks & Regards
M.Krishnasamy

I have 21'onida super series model.
Problem is that when i switch off tv from main suppy of board or when power supply disconnects, it's tv sounds gives certain BIG bang sound like sounds are broken or glass is broken.
I have this problem from purchase of tv.
Anyboday knows reason of this plz they reply me on my mail
[protected]@yahoo.com

dear sir,
for the last ten years i am using ONIDA washing machine(TMB4912)it has no complaints till now, excet the rusted cabinet.
After replacing the cabinet by your technition it is performing well.but your new models are very poor in quality

I BOUGHT 21" ONIDA TV IN jAN 08.IT IS UNDER MAJOR REPAIR ON 3RD JUNE 08 WITH SOME RATTLING NOICE.I AM VERY UNHAPPY ABOUT THE PERFORMANCE OF THE TV.I DID A MISTAKE
IN SELECTING onida TV. PLS REPLACE MY TV WITH NEW TV.I DONT HAVE THE CONFIDENCE ON THE REPAIR. I BELIVE THE QUALITY OF ONIDA IS DETERIATING DAY BY DAY.

I WOULD LIKE HAVE A WORD - IF ANY SR PERSON CALLS ME ON THE FOLLOWING NO
REGARDS
[protected]

Dear Adonis,

We brought a Onida DVD Player on 24-04-07 to your Authorised dealer, Now it is not working well we need your extreme support for fix this problem, Pls find my residential address with phone number,

Name : Nagoor Gani
Address: No: 38 B Block Gowthamapuram,
Perambur, chennai-600 011

Mobile Number : [protected]

TV picture quality is not good at normal voltage (200-220v),
when voltage get decrease from 220v than picture quality improved but not the optimum label.
Pls provide the local Authorise Service center at Patna.

Taj ahmad
[protected]

Dear Sir,
I am Using Your Onida 14" Tv Model No.14xs Last Eight Years. Last One Month I am Fasing a Problem in my Tv. I repair my tv to Engg in Ghaziabad. But some time my Tv going on ok . But Last one week I am Fasing Agsin my old problem .when i will start my tv then picture are not desplay on tv screen but sound are comeing & chenel nuber are desplay on screen .


Regrd
Anirudh Shrotriya

[protected]
Add- II-E-176, Nehru Nagar
Near Dr Bali.
Ghaziabad-U.P

2004 jan i purchased a onida 21 iq model tv.it have so meny cable problems.in our area local cable tv operaters working.they have someny cable problems.there gain never not constant.due to this some channels not cleared, but in other models. there is no problem.i think in onida tv. there is no agc in built.i suggest never u donot purchased a onida tv.it is a bad one.

2004 august i purchased a onida 21 black dlx model tv.there is is problem in wiring .kindly handle it.
my no. is [protected]

Hello
Actually I dont have any complaint, I am a PhD scholar Im working on Electronc waste in National Capital region and i want to know the number of sales of Onida TV`s annually. I will be highly thankful if you will let me know this or what is other way to know the number. And I am sure that the information will be highly confidential.

With regards.

Hello
Actually I dont have any complaint, I am a PhD scholar Im working on Electronc waste in National Capital region and i want to know the number of sales of Onida TV`s annually. I will be highly thankful if you will let me know this or what is other way to know the number. And I am sure that the information will be highly confidential.

With regards.

I PURCHASED ONIDA 29" OXYGEN 2 YEARS BACK NOW ITS CRT IS HAVING PROBLEM AS PER THE SERVICE ENGINEER FROM ONIDA SERVICE CENTRE. HE IS SUGGESTING FOR THE REPLACEMENT OF CRT WHICH COSTS AROUND 9000/-. IS IT WORTH TO SPEND ONCE AGAIN, AS I PAID 15000/- 2 YEARS BACK. REALLY I AM SURPRISED ABOUT THE QUALITY OF CRT USED IN SUCH A STANDARD COMPANY TV. PLEASE LOOK IN TO THE MATTER.

Dear Sir,

I had purchased an Onida TV alongwith Onida DVD Player in the month of november 2007. Suddenly since last one month, the DVD player stop functioning properly. on inserting DVD in the player, "No Disc" message flashes, if i try more than 10 times, than it start functioning. I approach the dealer from where i had purchased the said TV & DVD. The technician from ONIDA had visited my place, he had informed that the lence of the DVD must be replaced and the warranty has been expired, i have to pay the charges for the lence. I was surprised to know that in just seven to eight month, the lence has been damaged, how it happened?, and the company like ONIDA is giving just six months warranty on this product? It's not fare on your part. You are therefor requested to please look into the matter and pls do the needful. my mobile no is[protected],[protected].

The details of DVD Player :

Model No : 8390 (R)
Sr No : 02181031

If this type of problems occured frequently, people would lost faith from this renownwd product, and as a result the comany will also have to suffer. So please make it easier for customer to be satisfied for the faith they have put in your products.

Dear Sir,

The part of the TV of Onida 21" Colour TV taken for srevice on 06.11.2008 in your authorised service centre in Mumbai Lalbaug M/s.Jupitor Electronics Pvt Ltd, But they are still unable to repair the same and not even replying with the estimate period to repair the part.so please sent replay what is the status, our Job Card No. [protected] dated 05.11.2008. Now One month and 3 days past. I am fed up from there service please do the needful.

Thnaks & Regards
S.Raju

this is for yur knowledge that i have purchased a onida colour television 29 from yur dealer m/s MAYUR, dibrugarh, assam, and the tv got out of order in the month of september 08 and after giving complaint to the dealer yur service engineer mr.sanjay das has visited to my residence and told me to take the circit and i have allowed him, but till date i have not received my circit and regularly enquering to the dealer and yur guwahati office and yur guwahati office is regularly taking their time but sir now that is enough and finally if till saturday i.e.10.01.09 i will not get my tv in the running codition i m going to take the legal action.
i have buy an indian company tv as thought that the service will b good but it is the worst service i have got.

with regards
haider ali
dibrugarh
assam
[protected]

we purchased LG tv 3 years back in hyderabad .it't not working & mechanics are telling it's picture tube problem better buy new as to change it is an expensive deal.What to do?????

sir

l am using ky thunder T.V my problem is sound is not coming from the t.v but no 0ne ready to repair it.

pls help me.i am living in ghaiyabad.


anand gupta5

Ihave purchased onida model DR---in the year 1995 and is still giving good service. Now in our area set top box(STB) has become operative and we are suppose to change over and use the set top box. When the technician came to install the set top box he found that AV(audio/video) connection is not compatible and need a AV converter. Kindly let me know any such thing AV Converter is required for this model and if required where it is available and details of this converter to purchase from the shop.
Kindly reply at the earliest

Thank you

sorry but would like to join the bandwagon. Onida post-sales services sucks big time. I've been trying to track these Adonis service center to get my parent's onida AC repaired, but no luck they just would never show up. I bought this AC last summer when I had comedown for my vacation.

PATHETIC SERVICE / TREATMENT GIVEN TO THE DEALERS

sir i need to service my onida tv model year 1996 in coimbatore where can i go for my tv services kindly give the opiniun

Hello Sir;

We are been using KY Rock Tv set for last 5 years. We are very happy with TV performances .

Now our Remote is not working properly ...


Could you please provide me with KY ROCK REMOTE SERIAL NUMBER as our Vendor requires it for raising Demand for the Remote ?????

Please Revert..

Regards;
Robert Sorna...

I have purcased a Onida TV from M/s. Good Use Enterprises, Daman on 31.03.08 & its not functioning properly since JAn'09. Picture appears smaller on sceen. Before completing even one year TV is not working is very starnge to imagine.
Now, on 23.05.09 its compltely failed at all. I need immidaite service engineer to attned the bareakdown. if its tube problem then I want new TV without paying extra. Its raely very bad quality TV.

I have purchased Onida Color tv 29" on[protected] from ADISHWAR INDIA LIMITED, Adhitya Complex Bejai, Mangalore 575004. whose email id is [protected]@adishwarindia.com . only after getting gaurantee from ADISHWARS that ur onida Company will attend to customers complaint without any delay.

We lodged our complaint on 8th of june 2009 to ur Onida s Service centre and our complaint was registered under complaint no TM-0202. But to our surprise nobody has attended to the complaint till today inspite of our contacting your Service Centre daily. We deeply regret for the lukewarm response and recalcitrant attitude of your Service Unit at Mangalore.

Please note that before taking any step, which may harm the company's reputation, we request you to instruct your Service Unit at Mangalore to attend to our complaint on priority basis and justify the assurance of ADISHWARS that your Company is customer friendly.

Please also note that if you are not attending to this complaint immediately we may have to inform to all Consumer Forums about the difficulties faced by us in purchasing your TV.

I AM ASHKKUMAR, RESIDING AT NEW NO.8 OLD NO.B-28, POLICE STATION STREET, MMDA COLONY, ARUMBAKKAM CHENNAI-600106.TAMIL NADU, MY COMPLAINT NO.56382769
DT.[protected].COMPLAINT MADE TO ADONIS SERVICE CENTRE, NUNGAMBAKKAM, CHENNAI-34, TAMILNADU.

I AM ONE OF THE CUSTOMER. USING THE ONIDA 29" OXYGEN 600, PURCHASED NEW YEAR 2006. ONLY AFTER TWO YEARS AT 2008 NOVEMBER THE SAID TV GET PROBLEM AND I CONTACT YOUR CENTER, YOUR PEOPLE CAME AND SAID THAT "LOT" FAILURE IF YOU WANT TO REPLACE, THE COST OF THE LOT IS RS.1800/= OR IF YOU WILL OPT FOR A.M.C. IT WILL COVER THE THE SAID PROBLEM AND AMC COVER FOR NEXT TWO YEARS.
I WAS MADE AMC VIDE NO.21915 DATED[protected]. THE SAID PROBLEM WAS SOLVED.
AGAIN MY SAID T.V. GOT PROBLEM ON[protected]. I CONTACT YOUR PEOPLE THE CAME AND INFORM ME ABOVE THE VISITING CHARGES IS RS.400/= AND SPARE PARTS CAST SEPERATELY, THEN I TOLD TTHAT I AM HAVING AMC UP TO 2010. IMMEDIATELY THE REP TOLD THAT KINDLY SHOW ME THE AMC COPY. I JUST SHOW THAT THE COPY OF THE AMC. AFTER SEEN THE AMC HE IMMEDIATLY TOLD THAT THE FAULT ONLY ON THE LOT IT WILL COST ABOUT RS.1800/=. WITHOUT INSPECT THE T.V., HE SAID THAT THE FAULT IS FAILURE IN THE LOT. IT WILL NOT COVER IN THE AMC. I HAVE TO PAY THE SAID AMOUNT SEPERATELY.
1.MY DOUBT IS THE BRANDED ONIDA TV GET REPAIRED WITHIN THE THREE YEARS FREQUENTLY IS THE FAULT OF THE ONIDA COMPANY OR THE SERVICE PEOPLE CHEATING ME.
2. WHAT IS THE USE OF THE AMC. AS A LAY MAN IN ELECTRANIC COMPONENTS THEY HAVE TO EXPLAIN ME ABOUT THE AMC WHAT ARE ALL THE PARTS COVERED IN THE AMC AND WHAT ALL ARE THE PARTS NOT COVERED IN THE AMC. WITHOUT SAYING ANYTHING THE RECEIVED RS.2400/= AND REPAIRED DURING THE NOV.2008. AND MADE AMC. NOW THE REPAIR HAPPENED THEY TECHNICALLY SAYS THAT THE REPAIR MADE AT LOT THAT WAS NOT COVERED UNDER AMC. WITHIN THE 3 YEARS HOW MANY TIMES THE NEW TV GOT PROBLEM. THAT WAS FAULT ON THE PART OF THE ONIDA COMPANY OR THE FAULT ON THE PART OF THE SERVICE CENTRE.
I HEREBY REQUEST YOU TO KINDLY LOOK IN TO THE MATTER AND SOLVE THE PROBLEM IMMEDIATELY WITHOUT FAIL

I AM ASHKKUMAR, RESIDING AT NEW NO.8 OLD NO.B-28, POLICE STATION STREET, MMDA COLONY, ARUMBAKKAM CHENNAI-600106.MY COMPLAINT NO.56382769
DT.[protected].AT ADONIS SERVICE CENTRE AT NUNGAMBAKKAM, CHENNAI, TAMILNADU.

I AM ONE OF THE CUSTOMER. USING THE ONIDA 29" OXYGEN 600, PURCHASED NEW YEAR 2006. ONLY AFTER TWO YEARS AT 2008 NOVEMBER THE SAID TV GET PROBLEM AND I CONTACT YOUR CENTER, YOUR PEOPLE CAME AND SAID THAT "LOT" FAILURE IF YOU WANT TO REPLACE, THE COST OF THE LOT IS RS.1800/= OR IF YOU WILL OPT FOR A.M.C. IT WILL COVER THE THE SAID PROBLEM AND AMC COVER FOR NEXT TWO YEARS.
I WAS MADE AMC VIDE NO.21915 DATED[protected]. THE SAID PROBLEM WAS SOLVED.
AGAIN MY SAID T.V. GOT PROBLEM ON[protected]. I CONTACT YOUR PEOPLE THE CAME AND INFORM ME ABOVE THE VISITING CHARGES IS RS.400/= AND SPARE PARTS CAST SEPERATELY, THEN I TOLD TTHAT I AM HAVING AMC UP TO 2010. IMMEDIATELY THE REP TOLD THAT KINDLY SHOW ME THE AMC COPY. I JUST SHOW THAT THE COPY OF THE AMC. AFTER SEEN THE AMC HE IMMEDIATLY TOLD THAT THE FAULT ONLY ON THE LOT IT WILL COST ABOUT RS.1800/=. WITHOUT INSPECT THE T.V., HE SAID THAT THE FAULT IS FAILURE IN THE LOT. IT WILL NOT COVER IN THE AMC. I HAVE TO PAY THE SAID AMOUNT SEPERATELY.
1.MY DOUBT IS THE BRANDED ONIDA TV GET REPAIRED WITHIN THE THREE YEARS FREQUENTLY IS THE FAULT OF THE ONIDA COMPANY OR THE SERVICE PEOPLE CHEATING ME.
2. WHAT IS THE USE OF THE AMC. AS A LAY MAN IN ELECTRANIC COMPONENTS THEY HAVE TO EXPLAIN ME ABOUT THE AMC WHAT ARE ALL THE PARTS COVERED IN THE AMC AND WHAT ALL ARE THE PARTS NOT COVERED IN THE AMC. WITHOUT SAYING ANYTHING THE RECEIVED RS.2400/= AND REPAIRED DURING THE NOV.2008. AND MADE AMC. NOW THE REPAIR HAPPENED THEY TECHNICALLY SAYS THAT THE REPAIR MADE AT LOT THAT WAS NOT COVERED UNDER AMC. WITHIN THE 3 YEARS HOW MANY TIMES THE NEW TV GOT PROBLEM. THAT WAS FAULT ON THE PART OF THE ONIDA COMPANY OR THE FAULT ON THE PART OF THE SERVICE CENTRE.
I HEREBY REQUEST YOU TO KINDLY LOOK IN TO THE MATTER AND SOLVE THE PROBLEM IMMEDIATELY WITHOUT FAIL

Our TV set model is igo series IQ 21 for your information.The problem is remote and the booting.Please send us the company mechanic at our home at Bhayander west, B-208, 2nd Floor, B - Wing, Ambe Mata Mandir Marg, Bhayander (W) 401 101.Our Tel.No.[protected].

I've purchased a Onida Split AC. the service company is so pathetic they don't entertain peoples complaint even when we've taken extended warranty. i've paid in advance and they are not comming for the service after daily followup i logged my complaint on 18 June and still no reply.

after 20 days my warranty will expire and they have serviced the AC for only one time in a year and taken 2200 for this.

Please dont buy a onida AC in anycase. the AC is good but not the people. i ajust called again but the phone is not connecting now.

my number is [protected]. the [censored]g company name is Adonis Electronics pvt ltd situated at Mathura Road.
never take service agreement from them. its better you pay outside because they dont entertain even for working ACs for simple service. they are good for nothing.

Kapil Sharma

I need to take action on your service person Mr Jagirdar he will giving false commitment each on every dasy as on today still not sloved my TV problem .i was ONIDA customer for 4 products (2TV 1DVD 1 AC).if the thing contineous same will go to some other product.

i have purched onida t.v. in 2004 now my t, v is not working so i told shopkeeper but he give me answer the person who from onida company was not arrived. when he will come ur t, v repair. last time he was come but i am not satisfy his work so i want please give me solustion for this metter and send good tecnical person who solve my problem. i hope u do needfull work for me, my comntect no.[protected].

Kindly let me have customer service complaint number for hyderabad
Unable to get numbers .Urgent.

Dear Sir,

I would like to inform you that I have purchased a onida 29" OXYGEN. I faced problems with the TV and the service people came and serviced the same two months back. After two months I am again the same problem with the set. I called up your customer care and lodged a complaint. My complaint No. is 56383742. After complaining, your service enginer visited and said that spares to be replaced for which he said he will come along with the spares. But till today no body visited and rectified the problem. It is very embarrsing that after spending so much of amount I am unable to use the set. I would like to know from you whether the problem will be attended or not? If the problem is not attended then I will sell of this set and go for a other company make. Keeping the faith in ONIDA I purchased this make. After so much of hardships if I am not satisfied with the service rendered by your authorised service centre then what is the use of keeping this make.
Also the TV is under warranty only.

Service Centre: Adonis Electronics Pvt. Ltd.,
ComplaintMade Main Branch, Nungambakkam

Expceting your favourable reply and a solution to this problem will be highly appreciated.

Sundararaja Pandian
mobile no. [protected]
No.33, Shastri 1st Cross Street,
Kaveri Nagar, Saidapet,
Chennai - 600 015

dear sir,
2000 dec i purchased a onida 21 igo series model tv.it have a problem that is switch off after some time from starting time(10-15 minuts)

i would like to buy an onida 21 xtreme 400 tv..But i couldnt find any details in your site...

I have purchased Onida Poisson Home Theater TV in Oct 2006 (Rs.23700).

From the Date of purchase we are facing problems with the set. We have logged in our complaint in 8/14/2007 #[protected]. Since then we have registered 8 complaints. But the problem is not solved. Today complaint # [protected]

The problem is no Display (i-e. we are able to listen to sound but no picture, picture will go off suddenly when TV is running). Service people from ONIDA will come, they will do some soldering to make it work then they will go. Again after few weeks and months we will face the same problem. They give reasons, which are not satisfactory.

We don’t know whether the problem is with the set or the model itself. We are regular ONIDA customers. Having bought such a costly (Rs.23700) product and experiencing such bad problems is unbearable

If the problem is with the set, then make some arrangements to replace the SET, else if the problem is with the model, facilitate us to choose some other model in ONIDA.


No display

14-Aug-07 [protected]
9-Nov-07 [protected]
19-Nov-07 [protected]
6-May-08 [protected]
24-Jun-08 [protected]
15-Sep-08 [protected]
22-Sep-08 [protected]

hi,

I lost my ONIDA 14" colur remote. can any one tellme the serial no of remote below TV model.

ONIDA 14 TVE SMART SERIES MODEL.

Thanks,
Prabhakar

dear sir,
This is inform you that my onida 29 inch tv has got repaired on 1st nov and my complaint has been registered on 2nd nov. your person came after seven days after lot of calls and said that an ic has gone and he will replace it the next day, but still on 19th nov there is no response. i have called him more than ten times and he is placing lot of excuse till date his cell no is [protected] even after saying that i will go to consumer court he cooly saying to go to the court. so i have no other go than going to the court. i have very much mentally affected due to this and i had never seen such a poor service in any other products like this.


n.senthilkumar cell:[protected]

Onida 29" Flat TV repair
i am in chennai/Camproad. i made a complaint regarding my tv on 15/10/2009. no to resolve my tv problem from the Onida service centre (Tambaram). after a repeated reminder from me they still donot care about the customer problem. every day they told service engineer. Engineer says TV Board come in Mumbai give this week. After come in one new tv board also problem that board. after engineer cut and past in my old tv board. now still my tv problem is not rectified. Onida is cheating the customer in the name of service. my humble request to the readers of this complaints donot buy hereafter Onida 29" Flat TV product.
by
Ramesh
chennai, Camproad

Sir,
I am G.Murugam, Kanchipuram, [protected]

I was complained and Service Er. attend what the problem in TV (20XS Dlx) I don't no on 06.01.2010 now today 27.01.2010.

I am AMC Warranty Cash Memo. No.670434/
Sree Srinivasa Service, No.100/3, T.Block, IIIrd Avenue, Annanagar West, Chennai -40
BO. 80/7, Vilakkadi Koil Street, Kanchipuram - 631501
Warranty expiry on 23.06.2010

Thank you,
G.Murugan, Kanchipuram.

Sir,
I have bought onida's branded t.v. IGO flat 21delite on 24/02/06 and call the service center for repairing of t.v. on 27/03/08 and then on 14/06/08, 17/07/09, 01/10/10 and from 02/02/10 i am calling them continuously but they are not coming.There address is Adonis Electronics pvt ltd. shop no u/g 5-6 shree nath ji complex madia katra agra
ph.[protected]
they are still not responding so please sent replay waht is the status, Pease do the needful.

Thnaks & Regards
Raja

Dear Sir,
My name Mrs .Gomathi .We have purchased the 29" tv near pallavaram on 4th of jan2010.Within 20 days we have come across that after swicthing off the tv some green light is coming .we have contacted thge customer service and inturn told that the picture tube is a problem and will be repalced .But i totally disagree theway the product is sold and i am in interest of repalcing a new one with my full satifaction .I think that this may be atken as serious complain and will extend your full support in the interest of the customer.
My contact number- [protected]
[protected]

Sir, I am Parthiban.M.N, Mobile No: [protected], [protected] #35, Car Street, Pillaichavady, Pondicherry - 605014. For a Past 20 Year before I have purchased 20" Onida colour television for Rs. 15, 500. till now it is working properly, and Before 6 Years I have purchased 21" Onida Thunder. This also Working Properly and Before 3 years I have purchased Onida Air 1.5 ton Condition This also working very nicely and before one year I purchased 32" onida xaria TV. and Washing Machine This also works nicely. Realy I have satisfied with onida product. My 3 friends were also using the same onida product in their home. They were also enjoying with onida performance and service. We really thanks onida to have given like quality product. thank you

M.N.Parthiban
[protected], [protected]
Pondicherry

Dear Sir,

I am using a 31 inch colour ONIDA TV, since 2 years. Initially there was no complain, but suddenly we found a big porblem. We coundnt see the picture, nor sound . We calld a mechanic, he suggested for a part - TRANSISTOR TOSIBA- D 1886. Wthether this part is avilable or not ?? Kindly suggest where to get this ??

Regards, Nihar Ranjan Mohpatara
Cell No- [protected].

Dear Sir/Madam

I had a complaint no.[protected] dated 02.04.2010 with your customer care at Delhi,
in that conversation customer care executive repeatedly told me that your complaint will be attended within 48 hours,
you or anyone can say that but point is this you have to resolve these small issue within 48 hours.
Your engineer is came to attend the complaint on 03.04.2010 but he did not carried the related parts so my TV issue is not resolved, he promised to bring the parts on Monday i.e. 05.04.2010 but he is not turned up after reminding on 05.04.2010 around 3.00 p.m.

while at the time of complaint you always ask for the type of problem so why this irresponsibility of non-carrying the related general parts was shown.

I also registered the complaint no.[protected] on 04.12.2009 that also resolved after 7 days and whit ch was also same problem for that you have charged Rs.1050/-(450/-+600/-), if I will pay this amount in every quarter then what it worth for me.

Kindly analyse your very poor customer service and inadequate quality of service.

With regards,
Ashwani Kumar Singh

i have given my television for repair on 7th of april but still i didnt receive any correct info from them the executice informed the duration would be 3 working days when i call him he is not giving proper reply

Hi Sir,

I am Onida Customer My name is Swapnil I have one query that is yesterday i watch t.v. I press some button on remote then one smile list face come on screen & ofter Five minuet T.V. has suddenly shut down.
now when i am start the T.V they ask me for password for the same. but I don't know the password.

What Can i do? Please help me for the Same

Best Regard,
Swapnil Shirsekar
[protected], [protected]

Respected sir, I purchased new ONIDA THUNDER 3 years back and found we made mistake., more than 20 years we were using ONIDA COLOUR TV there was no problem at all, but for change we purchased Thunder from Ghatkopar Mumbai. Now Picture tube became weak. different types of colors we are watching. This is surprise to me. Such a very good company same ONIDA TV which was given back to dealer and purchased THUNDER I made mistake.? more than 20 years no a single problem and this direct picutre tube weak. I wish pl look into this matter and give me replacment. regards

I having Onida 21" colour TV in our Home in bangalore I log the complant to onida Service engineer vist & he rectfire the problam the same day problam was repeted & we called & inform the engineer about this when ever we calling he replying saying I will visiting within 10munitis 30munites like that he draging from last one week besacas of that i put leave and i waited at home am vary unhappy about the service

Nagesh KS
[protected]

Dear Sir,
I was purchased Onida mobile model (G720) before 3 month. But I'm not happy his battery backup. I have been reading it every day to charge and when to whom It is half an hour then it goes down three cell immediately. I only request that you Against this soon take some action. For this I will be eternally grateful.


Regard

Raj Prasad
Mb. no. [protected] / [protected]
Straight Mile Road, Northern Town
Q.No. 5 Bistupur. Jamshedpur
Pin-831001
Jharkhand.

I lodged a complaint (No.[protected]) regarding non-functioning of power on switch of ONIDA TV Model CO21BLDUA with Sl.No.4037554 with Onida Service Centre on 03rd December 2010. The Service Engineer of Adonis Electronics Pvt. Ltd. (franchisee of OnidaTV) attended and rectified the problem on 16th December 2010 and charged Rs.150 towards the cost of component and Rs.325 towards Service (labour) charges as per cash memo No.41244 dated 16th December 2010. But there was same problem in the TV on the very next day i.e. 17th December 2010. I lodged another complaint No.[protected] on 17th December 2010 and I have been following up the matter almost every day with the service centre over phone but nobody turned up to rectify the problem till 17th January 2011. I suggest that nobody should buy Onida TV as the quality of service extremely poor.

Ramchander Rao, Mobile No.[protected]
Flat No.401, 'A' Block, Ganga Kaveri Apartments, 1-11-200, Shyamlal Buildings, Begumpet, HYDERABAD-500 016.

i bought onida tv on 3/7/2004. now its Lock is on asking for Lock code. please send me the Lock code of Onida model no. 21 Black DLX 2500

i bought Onida tv on 4/7/2004 Model No. 21 BlackDLX 2500 the proble is it is Lock & asking for Lock code. Please send me the Lock code

I would like to know if anywhere available Onida TV 29" parts FlyBack - BSC25N1533? Since Last november I have given my TV to the ONIDA authorized dealer in Al Khobar, Saudi Arabia. However they don't have the parts. I was trying to get parts from anywhere, but couldn't found. Please advise where I can get it. Thank you
Sanjeev
E-mail ID: sanjeev.[protected]@yahoo.com OR [protected]@alliedarms.com

Dear sir,

I had an complaint in my onida tv and complaint in coimbatore service center M/s.Adonis Electronics Pvt Ltd on 15/4/11 through phone they didnt respond properly after 4days (19.4.11) only they came and took tv panel board and told will come back with in 5days but still they didnt come.



With regards
T.P.Unnikrishnan
28/4/2011
[protected]@gmail.com
[protected]

I buy a Onida TV model KY Thunder 5 years before. It works brilliantly but now from one year it is not working at all, i tried all my best to repair it but no result came out, I tried to call service center but always root busy, what should i do now, i even don't know the address of service center, WHAT SHOULD I DO NOW, please give some tips.
Thanking you,

Vikash singh
Narangi tinali, Ghy - 26
Chandrapur Road
K.P.Singh Colony
ASSAM (KAMRUP).

I had made a coplaint for my 29" flat tv, a person come and change 2 parts & charged 1020/-...then after 10 day again same fault occurs, i called up & person again come & repair and charged 720/-.. within 2 days same problem occurs again...now when i made a complaint, the person come and told that he is not having the part ...its been 4 days to go but no one come to see my tv...its really pathetic...kindly do some thing

Sonia Kapoor...mob no. [protected]...

Sir, I am Parthiban.M.N, Mobile No: [protected], [protected] #35, Car Street, Pillaichavady, Pondicherry - 605014. For a Past 20 Year before I have purchased 20" Onida colour television for Rs. 15, 500. till now it is working properly, and Before 6 Years I have purchased 21" Onida Thunder. This also Working Properly and Before 3 years I have purchased Onida Air 1.5 ton Condition This also working very nicely and before one year I purchased 32" onida xaria TV. and Washing Machine This also works nicely. Realy I have satisfied with onida product. My 3 friends were also using the same onida product in their home. They were also enjoying with onida performance and service. We really thanks onida to have given like quality product. thank you

M.N.Parthiban
[protected], [protected]
Pondicherry

Dear Sir,

Please send a service tecnincian as soon as possible.
Suddenly, while watching television, a blurred sound came and tv was turned off automotically.
customer complaint no : [protected]
Please send the person today probably(20/06/11)
phone no[protected]
T.DORAI
44, bazaar road, saidapet, ch-15.
e-mail - [protected]@yahoo.co.in

Sir,
I purchased Onida semi automatic Washing Machine-Hydrofall, from Sri Lakshmi Auto& Appliances, Chirala (Service Centre at Guntur) during 2010. Now the machine is now working & within the warranty period. I lodged a complaint with the purchased showroom on 13.06.2011. The machine is at my village-Degalavari Nagar, Door No.1-134, Kavurivari palem, Ipurapalem post, Chirala Mdl, it is near to Vedullapalli Village of Guntur Dist in A.P. My phone No.[protected] & Land line No.[protected]. Kidnly attend to the problem and rectify is as the machine is within the warranty period.

Sir,
I Buy the Onida TV (SFP 400 B XTREME) from Chellmani & Co, Chennai-43, on 13311. The TV Price Rs.8, 390.00. The Invoice Bill No:APP/11101 dt: 13/03/11. But, not working Good Condition. Picture not clear. Some shadow comes on the Picture. I already Complaint for Several Times. Complaint Number: [protected], [protected], [protected], [protected],[protected]. But the problem was not rectified. Now Iam Shifted my house below Address:

No. 24/11, Bendil Men Garden 2 Nd Lane,
Royapuram, Chennai- 600013.
(Back side of the N2 Kasimedu Police Station)
Mobile No: [protected]
Contact Person: R. Arokiya Mary.

So, please take necessary action immediately.

led tv dead

My onida led 24 inch dead in twenty days my complaint no 1504c[protected] my mobile no [protected]kindly solve my complaind

picture will not displayed

i have purchased 32" LCD ONIDA tv from HARSHA COMPLEX HUBLI 3 years back. Now it is not working properly.

dear sir i am suffering from 6 months regarding ur onida fully automatic top load washing machine i purchase machine in vijayawada on 13th june 2008 after one month motor burnt out and mechanic repaired it and again after one month same complaint again mechanic came repaired after again same complaint reapeted. for each complaint to attend call they took 2 months to attend we spend 12000 indian rupees to purchase ur product and just we used 2 months and suffered 4months and we going on calling to service center in vijayawada to service incharge Prasadarao he helped us to replace new washing machine and we brought to ur home and it is washing but not draining and not spinnig now it is not working we raised complaint he again promising to attend call what kind of product it is and how can i solve my problem iwant to raise complaint in indian consumer court. can u help how to solve my problem kind regards Rabbani shaik, po box no 316, abudhabi, uae.

onida hydro shakti
darear problim
sarwes sentar mumbae nabr ?

Our washing machine of Onida too have the same problem that it is washing but not working for rinse and spin. I complaint many times to the authorised service centre. But they never turn up. Now only I realised that it is our mistake that I purchased Onida. As it is having poor service, it is not advisible to purchase Onida product.

washing machine drier dose not work

It worst service, i have given the complaint 6 months before, still they not rectified the problem

Regards,
Subbu

Onida washing machine Hydrosakthi purchased two years back is not performing the drier. Rasheeda

customer care worst service

Dear Sir I am sathish kumar i was bought last 3 years before led tv at chennai today given complaint but more than 2 hours i am waiting your customer care line but your customer care executive not attending my cal

sir my tv problem is huming when start bass on

ONIDA KY THUNDER TV WORKS EXCELLENT BUT AFTER SALES SERVICE IS POOR. COMPANY TAKEN Rs 1700 EXTRA FOR EXTRA WARRANTY BUT NOBODY RESOLVED THE PROBLEM. WHEN I COMPLAINT ON BASSBLASTER AND OTHER SWITCH FUNCTIONALITY COMPANY PERSON VISITED AND NOT RESOLVED THE ISSUE. AFTER ONE MONTH THEY TOLD THAT YOUR WARRANTY IS OVER AND YOU NEED TO PAY EXTRA AMOUNT.

MY KIND REQUEST TO THE INDIAN PEOPLE, NOT TO GO EXTRA WARRANTY BECAUSE OF POOR SERVICE FROM ONIDA .

i have onida 21ky thunder tv work proper but after one year, speaker is ok but woofer is not function due to burn of ic according to ur enginer. they have no ic and cost. So i requested u to plz send me IC no. As soon as possible. I advice u to plZ active ur service center and engineer also. Deepak jaiswal, [protected]

Sir my tv problem is when i start tv and by fault bass blaster is on tv goes to off and blinking alarm light

please tell me the ic no and where it is available.service engineer is telling that ic has gone .he changed ic which is not suitable for this model results bass blaster is not working

Dear customer care unit.
I would like to inform you that I btought Onida oxygen ky bass thunder 5 or 6 years ago.during warranty period the bass system stopped working I called care one person came and take away sound card with him and come after 2 days after repair.than it works ok.
Than after warranty it again got same fault and I paid rs850 to onida engineer without any bill and I got repaired .
But after some time it got same fault and I did no repaired it coz it cost a lot.but I purchased the oxygen modal due to sound effets as there were several other companies as sony but I trust onida for better sound quality.
But I feels that my trust was not up to mark and my family always saying that you make wrong purchase.
Anyhow I removed sound card from it as it turned a simple modal.
I just got(june 2) power supply failure issue as my tv not turned on nor any front indication blowing.
Kindly suggest what shoud I do now.
Coz value for money is so called a product that works better continuously.
In my family there are 2 more tv one LG ones SONY 1200 watt .working well from last 7 years
Kindly help
Narender Rohila
[protected]
Panipat haryana

automatic switch Off and Hang

Pls contact [protected] I received last friday onida a+ mobile phone but 1hour no use the phone automatic switch of problem please exchane micromax A106 Invoice number: SD8CCC/14-15/589 please contact [protected]

sir i need onida ky thunder tv's LOT

sir how to run woofer pcb on 12v dc

I want to onida ky thunder unique collection tv 21 inch front speakers 2 nos.