OYO Rooms Complaints & Reviews

On the 21st of February 2022, I attempted to book a hotel room through Oyo, the amount was debited from my account, but there was no booking confirmation, after repeatedly trying to resolve the problem through customer service, I've been very disappointed as the call is either disconnected repeatedly after hearing my complaint about the same or I end up recieving unsatisfactory answers which are very comical, I request you to please refund...

My booking id is BO8M94607 at allhabad lemongrass hotel.
Very unhygenic and dirty. Room no is diffrent and no covid precations.
Very uncomfertable no support from oyo agent chandan at night.
Very bad experience....

I had booked a hotel in Lucknow on 19th February, 2022. The amount I paid was 2435 using google pay. As soon as I booked the hotel using OYO app, the money got deducted from my bank account but I in the app it showed that transaction is failed. It asked me to pay again. I called customer care and they confirmed that payment has bee made from my end and they are initiating refund, however I did not receive any SMS/Email or even no where in...

Dear Team,
I have done pre paid booking for today[protected] with booking ID - BFR14110 but i was cancelled booking due to some medical emergency. For this cancellation oyo tack 100% cancellation charge.
Now i need refund.
My mail id - mahaveer.[protected]@gmail.com...

I had tried to make a booking at an OYO on February 13th through the OYO website. The following are the necessary details:

Address: Oyo Townhouse, D-88, 100 Feet Rd, Phase 2, Chattarpur, New Delhi
Booking dates: 13th Feb till 16th Feb
Mode of payment: GooglePay
UPI Transaction ID:[protected]
Google Transaction ID: CICAgOD5Iu-VBQ
Payment made to: OYO Rooms

While the payment...

To OYO Management,

I hope some sensible person from OYO and its management reads this mail and feel for it.

PKG-UEYQ3485

I made the full payment as per your terms and you promised me to deliver everything. Mousumi Saha was the one who was representing the entire thing to me from OYOs end.

These are the list o[censored]nacceptable things that happened in my reception night ( 19th Jan 2019).br...

I had recently booked a room at Pune by directly calling to oyo booking phone number. While booking they asked me to do some advance payment and for that they sent money request through upi. I have done the payment from paytm upi and the money is deducted from my account. But in the application the paid amount is not showing, when I reached to oyo customer care, they informed the transaction was not complete. I called oyo customer care multiple...

I tried booking a room via chrome and I was paid a payment via GPAY and it's showing successfully completed. I checked with ICICI bank customer care and they confirmed the same as it's completed. I called multiple times but the OYO service desk kept on saying the payment was unprocessed.

Booking ID : SY6N6409

I am ready to share the GPAY transaction ID and screenshot if they need but OYO did not agree to it and...

I talked to customer executive for booking 14 March and 15 March 2022 but they booked room for[protected] and[protected].
My Booking id OBAC7923.PLEASE REFUND MY MONEY .
My name RAJ Kumar
Mob.no.[protected]...

Have booked an Oyo room on 16th Feb 2022 at 12 am but when we went to the spot the hotel manager told there was no booking and we saw that it got automatically cancelled.
I tried customers care lots of time.
I want refund....

My initial booking, which I made on 4th December 2021 was with shree shyam guest house in Jaipur near the railway station from the 29th of December 2021 to 2nd January 2022. But that hotel wasn't taking any oyo customers, or so they told me. Therefore even though I had prepaid I had to wait for oyo to shift me to another hotel which took them more than 2 hours, all the while me waiting at the side of the road.
Later hotel Radhe, which...

Hello sir
my booking id VWFT0979
hotel name: oyo 86432 maruti grand
I have recently booked a oyo property at 12th of february 2022. I was asked to pay the payment online in order to get the deal at rs 699.
i had paid the required amount on 12th of february.
My check in date was 13th of feb and check out date was 14th of feb.
as mentioned the check in time was 12 pm on 13th feb.
I came the location...

Hello Team,
I have booked hotel at Tripathi Booking ID KNIK2446 on 15th Jan 2022 as per guidance by OYO customer care over phone and send me link to pay the amount using google pay. After making the payment i have checked the hotel details found there is no parking facility hance called again customer care and cancelled within 30min on same day 15th Jan 2022. I was told that refund will be paid to my account back. it is almost a month...

I booked a hotel on 12 th February 2022 and my booking was not successful. But my money got deducted. Also booking ID not generated.
Kindly refund my money. I have also attached payment details in attachment section. Kindly refer it....

Have booked an Oyo room on 9th Feb 2022 at 2 am but when we went to the spot the hotel manager told there was no booking and we saw that it got automatically cancelled. We checked in at 3 pm on 9th . After that I saw Oyo gave me only 142 rs back where as it got automatically cancelled and they should pay me 1084 rs which was the cost of that room.
Now come to the Oyo customer care services.its very poor . I have called them 1000 times...

Sir, i have booked Oyo room on 10 Feb 22 around 10o clock. But i didn't received any confirmation till 12o clock. Due to this i didn't got my 100% refund. I m not payable any amount to Oyo as this is there own technical issue still I didn't receive any refund. I m student I don't have enough money to pay. I kindly request you to send me refund as soon as possible. This is very big amount for me. I request Oyo team to be Cooperative and understand...

I have tried booking a hotel at trivandrum. I was asked to pay 274 Rs in advance and pay the rest at check in. I tried paying it twice. But two times, the money was debited (Total of 548 Rs). and still the booking is not confirmed. Big shame... I need the refund to my bank account...

I had received an email for refund from OYO on 23/01/2022 that I will receive my refund within 7-14 days and it is 10/02/2022 but I haven't received the refund yet. The reference id that they are giving is of the payment that I had made to them. No transaction id or other details of the refund is being provided. They are saying that they have initiated the refund but i haven't received any refund. The customer care chat repeats the same thing...

Booking id- A78E4377
I booked hotel shree pawan paradise for 1 feb to 7 feb from oyo at bangalore. But I did early checkout due worse condition of room at 2 feb before 10:30 am, after consulting the oyo management. Due some error hotel was unable to mark checkout, after consulting oyo management, they said me to call after my checkout date for refund but now from days am unable to connect with them. Pls help!...

I booked an Oyo room and when I was enquiring about the refund I unknowingly cancelled the booking so is there any way I can continue my booking or is there any way to get my amount fully refunded ?...