OYO Rooms Complaints & Reviews

Stayed from 5th February 2022 to 12 February 2022.
Vacated on 12th February 2022. Confirmation of vacating mail sent on 14th Feb 2022.

28th Feb 2022 - Send reminder for security deposit refund

No reply on refund query. Got a mail for paying rent for March on 2 march 2022.

Please expedite the refund as we had vacated on 12th Feb and confirmed the same via mail on 14th Feb(Remided on 28th...

Booking id 166557 order no 2107790 arun francy stayed from 5 th to 12 feb . Vacated on 12th . Mail sent on 14th regarding vacating the room . Again reminder sent on 28 �22022 . Now e mail received from oyo to make payment for march .Rent . Stayed only for 7 days and vacated, till now no refund of security deposit ....

Dear OYO Team,

I had booked Capital O 71872 Sahyadri Cottage, Alibhug, my Registered No. [protected]. I used only o e room, One deluxe with 3 guests but i paid the amount twice due to UPI issue, i spoke to your Agent as well on [protected] he said the refund will be processed in 3-4 working days and i have the call recording, and your service is pathetic i spoke to 5 agents but still no one was able to solve the refund issue....

I have made a booking in oyo 84779. I have reached the location with the help of map but i couldn't find the hotel. I tried to call hotel manager but call didn't connect. I called customer care number they also didn't help, i said atleast connect me with the hotel. As i have made booking with different number, so i didn't get any help from any executive of oyo customer care executive. Finally i saw there a OYO flagship 78737 singh empire...

I am writing to request a refund for a week long stay at Oyo Hotel in Douglas GA. I am currently stuck staying in the room and would like to have my money back so I can go to another hotel. I booked the room through Priceline who used Agoda so all I have is the Priceline confirmation number. I paid $372 plus a $50 cash pet deposit for 7 days. I'm attaching pictures and videos of the conditions of the room I'm in. Its the second room I've...

I booked a room in OYO 79007 Collection O Cinecity booking date March 2 to March 3 2022. I paid the money via mobikwik wallet the money was debited from the wallet but the booking was canceled and the booking ID was not generated. So I don't know what to do...

On 27th, I was booking a hotel at Kolkata and during payment step, the money got deducted from my account and when redirected to the app, It showed "something went wrong" and asked me to pay again. As I was in urgent need of an hotel, I made the payment again. This confirmed the booking.

But now, when I am checking, the room got booked twice and I was unnecessarily made to pay twice!

I request to get my money...

Hello
We have booked the property on 6.30 PM on 27.02.2022 as shown the pictures on the OYO website. But when I visited to the property i have not get the property as shown in the picture. It was not matching the single thing on this property not a proper bed, not a proper bedsheet and not bedroom proper. So how can I stay in the same. So please check and refund the amount. Because we have already get connected with evey way to the...

Hello
We have booked the property on 6.30 PM on 27.02.2022 as shown the pictures on the OYO website. But when I visited to the property i have not get the property as shown in the picture. It was not matching the single thing on this property not a proper bed, not a proper bedsheet and not bedroom proper. So how can I stay in the same. So please check and refund the amount. Because we have already get connected with evey way to the...

I have booked a room on 28th February for 12th March at Rainbow hotel, Tejpur, Assam. But the assistant misguided me in the booking process as I tell them to book a 2 guest room they booked a single guest room. Also, they also gave me a room in the mentioned hotel by telling that the hotel is very near to Tejpur Central University, Assam but it is far away from the University.
Now, the problem is they are refusing to cancel my booking....

Booking I'd:FSQ05509...

I have booked oyo room on 26-02-22 and there's a offer on OYO application to give Rs500 cash back if we do the payment through paytmpostpaid and i applied code - OYOPAYTMPP . waited for more than 24hours.. no amount is given by OYO and their all customer care executive have cut my call after saying we are checking it no response is given from their site . You take money so quick but why at time of giving cash back no satisfactory answer is...

Hi, I made a booking for January 1, 2022, at 01:01 AM but canceled it after 2 hours due to some reason and at morning I talked with oyo customer care and they said they have initiated my refund and I received an email regarding my refund query but after two-month-long time on February 26, 2022, I did not get the refund amount in my bank account

My Contact no is - [protected], [protected]...

Payment issue...

Never ever book a hotel with OYO today I had worst experience of my life. I booked a hotel in Mysore with AJ palace, when I visited the property they said they booking are full and they can't give me a room, even after having confirmation on booking they did not allot me any room, when I booked another property collection O 082654 Heera Suites in Mysore I reached location the hotel location was incorrect on connecting with oyo customer care...

It has been more than a month my booking has been cancelled because of oyo's mistake and still i have not received my refund amount for booking Id E5C27677. I tried calling customer care for refund they are careless and niglecting the entire issue. Worst service provider i have ever seen i my life. They are running their company by using the money of their customer by not giving the refund amount....

Booking id - A78E4377
It's bad to see the worse customer service of company like Oyo, I did booking of hotel for 6 nights at bangalore booking id- A78E4377 by Oyo but when I did checkin I found that hotel room in worse condition that I made checkout in next day after consulting the oyo management and found other hotel to stay for rest days, but due that my tour plan got and other day(2feb) got spoiled!
It's been 22 days from...

Room was so dirty n unhygienic... The washroom, the bedsheets, the pillow, everything was so dirty, used and smelly,
This was the first time I used OYO seeing your ads for cleanliness and hygiene...I reached late night at the place because I was traveling...there was no one to look for it ...I was really disappointed... Won't go for OYO ever in my life, also won't recommend it to any one I know... Pathetic experience......

I booked a Oyo hotel room on phone, after seeing the pictures of the property (Oyo Pallavi Nilayam, Singasandra, Bangalore) on 19th Feb 2022 for the same night (Check in 19th Feb 2022 and Check out 20th Feb). They sent me a payment link and I made the payment of 747 INR through Paytm. I reached the property at 8 PM that day. I walked into the property and found the reception to be poorly managed with a foul odour and a caretaker who seemed...

I booked a room for 2 people in (OYO Flagship 79258 Shree Residency on 20/02/2021 BOOKING ID - MFB43058 from OYO app. I reached the hotel at around 08:55 pm and the guy who was there at reception asked to fill us the register and we filled and the check in time was 08:59 pm at register. He then asked for the OTP which he just sent on my phone at and i didnt saw the full message and gave him the OTP. After that he told me that it is booked...