OYO Rooms Complaints & Reviews

To whomsoever it may concern,

I had booked Townhouse OAK Hotel Hillview, Aurangabad for check in on 11/03/2022 to 12/03/2022 a week prior to my guest's arrival. However, it was found that the said hotel does not even exist in Aurangabad and my guests had to physically search for hotels to stay at the last moment. As your details mentioned one hotel named JP international, my guests contacted the said hotel and were informed...

I had made booking with OYO Rooms and selected OYO 60824 ( screen shot) On[protected] at 22.20 P.M I had call on oyo customer nos for booking [protected] and they had told me that if advance payment is made booking will be made and I had made payment immediately ( screen shot attached). I had received confirmation message from OYO ( screen shot attached). Hence Booking was made and confirmed by OYO Check in 17-03-22 and Check out 19-03-22br...

My booking is not showing up even after making a payment via UPI, there is no trace of any booking on the OYO website, i had to book again and pay to confirm the booking. There is no proper support mechanisms in their BOT based chat support, call center support options are completely useless....

Oyo cancelled my booking without my consent.
Booking ID - XJ4W1478
Hotel - OYO Flagship 86322 Beach walk Resorts...

I had booked a room with OYO on 6th of Feb. 2022 for the date of 1/03/2022 to 10/03/2022 under the booking ID: P1W46896 and it was cancelled on 28th of Feb 2022. OYO said that the full amount of INR 7134/- will be credited back to my account within 7-14 working days, I waited for 14 days, on the oyo website it was showing that money has been processed successfully including bank reference number and all that and they asked me to contact my...

I booked a room for 2 days that charges 1415 and then when I come to hotel they said that cancel ur booking and pay here by cash we will provide you room and your cancelled booking will be refunded but when I checked it I have seen that my whole amount got deducted for cancellation charges...

I had booked a room with OYO on 6th of Feb. 2022 for the date of 1/03/2022 to 10/03/2022 under the booking ID: P1W46896 and it was cancelled on 28th of Feb 2022. OYO said that the full amount of INR 7134/- will be credited back to my account within 7-14 working days, I waited for 14 days, on the oyo website it was showing that money has been processed successfully including bank reference number and all that and they asked me to contact my...

I have done the payment and amount was dedcuted from my account, but I have not received the payment confirmation. Please help. I am traveling tomorrow and this is very exhausting. After calling customer care several times all I hear is an IVR.
OYO room 10213...

I booked a room for 18th and 19th March. I paid using gpay. The amount was deducted but no payment confirmation. Please help and let me know what's the status. My booking is a day away. I called OYO helpline but only the IVR is playing. No customer executive is there. I also used the App to chat with the executive regarding this, but no one is responding,

PLEASE HELP....

I had done booking for 18th and 19th March for OYO 10213. The amount was deducted but I didn't receive the payment confirmation. I have been calling customer care, but only the recording is playing and I am unable to reach out to customer care executive. Please help and confirm if the payment is received. I have dropped several mails, but no response. Expecting to hear from you soon as my booking is just a day away....

I had done booking for OYO 10213 for 18th and 19th March. While booking I completed the payment, the amount was deducted but no confirmation mail was there. I called OYO customer care, but no use as it was just IVR and no customer executive.
Please help...

I did booking on oyo on 8/1/22.. booking id- QEU36652. I did cancel my booking.. but till now I did not get refund in my account.. when I complained they told refund done . But I did not get refund in my account. Kindly provide transaction number and account in which refund done...

Myself
Aneesh
[protected]

I Paid Rs.399/- through Paytm for upgrading my account to Gold

Payment was successful

But Membership nit activates...

There is a guy name PRINCE VERMA from Oyo chat customer care who was misbehaving with me over the chat regarding my refund concern, he was continuously saying me SAME TO YOU over the chat so I need you to take strong action against him because I AM THE VALUABLE CUSTOMER OF OYO FOR LAST MANY YEARS AND ALMOST SPEND LOT OF MONEY ON OYO EVERY MONTH WITH MY DIFFERENT Id's, so please take action against PRINCE VERMA. I have already file a consumer...

Ticket ID: [protected]

I booked oyo property. Booking Id: L49H2152.
The moment I reached the hotel, it looked like a den o[censored]nlawful activity. I was travelling with my family. The room was dirty and the sheets looked like that someone just slept on it. So we decided to check out next day. Called customer service and they said that they will process my refund for 3 days. 1 day for me staying in that hell hole and another...

I booked a room at OYO 84831 Hotel Royal Inn And Restaurant on 10 March with Booking ID: QILG9178. On calling, the Property owner denied me entry citing local ID. However, the property guest policy on the app vividly says that 'Guests other than Srinagar city with valid proofs are welcome'. Since I am not from Srinagar and I am from Baramulla and I deserve to be respected and given an entry.

I canceled the booking and sought...

On 3rd March I paid Rs 877 for partial booking of a hotel I got WhatsApp message of the confirmation of booking. But the booking is not appearing on the App. I can't cancel the booking now. I even tried calling customer care repeatedly. They are not at all helping.
My booking id is T37G6007...

Hello,
I have booked hotel at OYO 11400 THE DOWN TOWN SUITES, HYDERABAD Booking ID V1060537 on 10th Feb 2022. Full payment of 6189/- was done via PAYTM wallet on that day itself. As per conversation with the oyo hotel over phone AC and geyser was under maintenance so he told me to cancel the booking and will initiate the refund, so I cancelled the booking within 30min on same day 10th Feb 2022. I was told that refund will be paid...

I had tried to make a booking at an OYO on February 13th through the OYO website. The following are the necessary details:

Booking dates: 13th Feb till 16th Feb
Mode of payment: GooglePay
UPI Transaction ID:[protected]
Google Transaction ID: CICAgOD5Iu-VBQ
Payment made to: OYO Rooms

While the payment was successful, the same did not reflect on the OYO website from where I made the...

I have booked 2 rooms in oyo 77105 green palace in Bhubaneswar for 2days from 21 march 2022 to 23 march 2022 . I booked it in advance through google pay but the amount is deducted from my account but I don't get any information regarding the booking neither the payment failed or completed nor any kind of booking id...
UPI id :[protected]
Amount deducted:- 4137
Time 9 march 2022 11:07 am...