OYO Rooms Complaints & Reviews

I have booked oyo room for ist & 2nd march 2022 under bookind ids a8j77154 & ns2b8435. I have paid rs. 1354/- & rs 1399/- for the same respectivally. At the time of checkout i was told that invoice for the same will be sent on my email id by oyo, however same were not sent. While downloading the same from oyo application i am getting both invoices for rs. 16/- only. However original amount i paid is much higer. I am calling oyo customer care...

Booking id - A78E4377
Hotel - Spot on 67398 Hotel Shree Pawan Paradise
Subject- Refund didn't initiated

I am Govind, recently I booked a hotel name "spot on 67398 shree pawan paradise" for 1 feb to 7 feb 2022 from oyo at bangalore. But I did early checkout due worse condition of room at 2 feb before 10:30 am, after consulting the oyo management. Due some error hotel was unable to mark checkout, after consulting...

On 27 February I booked Hotel Collection O 83859 Trimurti Executive but due to personal reason and surrounding I cancelled booking before 9 pm

I was suppose to get INR.1298/- full amount as per policy but I got only INR.7/- only

Booking ID: VCD16475
Amt paid: INR. 1298/-
refund : INR. 7/-

Waiting for remaining amt

Same day I called Oyo he said I will get refund on...

Hi,

I checked in to OYO 15858 Hotel Grand Comforts on 17th Feb 2022 with Booking ID: A6MD4725.
Mail ID: [protected]@gmail.com
Mobile: [protected] / [protected]

We had very unpleasant stay in this hotel. I would request for refund to the source account for our bad experience with OYO hotels and also the team to address the below complaints.

Complaints:
1. There is no room heater...

I’ve tried to book a room at oyo 76908 hotel South Avenue on 5 march. The amount of 2303 was deducted from my credit card however I did not receive any confirmation email or notification from oyo regarding the booking. Seems like the app was down. Once I went to the hotel the receptionist said that there was no booking ID generated so I had to book directly from the hotel. Now when I contacted the oyo helpline the are saying that I wont...

I have booked room vide I.d F3CH2576 and paid money. While visiting personally I have not found rooms as per pictures shown on site and not as per description.. not clean and sanitized. Messy and unhygienic.. customer has not resolved issue....

During booking of hotel room, when clicked on directions for the hotel on the Oyo app itself, it showed a location just 800m away from my current location. Based on which I confirmed booking.
Later when clicked on directions for hotel on the Oyo app again, it was showing a different location which was 5km away and inconvenient for me. Hence, had to cancel which was the only option available. I tried booking the same hotel again. Still...

I booked an oyo with booking id FD767603

I saw the ratings and pictures of Hotel New Era Residency. Upon booking confirmation I paid the amount online. Soon after that I received a call from hotel manager saying that building is being renovated so you need to come to a different building with a different name. Naturally I had not seen that before. On oyo app also this was not indicated in any manner. So basically I paid for...

I have paid Rs.1937 through phonepe to oyo on 06.03.2022 to book a hotel in Katra. My money got deducted but the booking was not confirmed by the Oyo website....

I have booked a room for two for the dates 11.03.2022 to 15.03.2022 at Capital O 79031 Hotel Satyam by Coastal Grand hotels and resorts in Trichy, Tamil Nadu and have done my payment through Google Pay. I have not received any confirmation regarding booking or any Booking ID yet.
UPI Transaction ID[protected].
Amnt- Rs. 6267.00

Please acknowledge this receipt as soon as possible and help me out.
br...

We had booked a room vai Oyo and the hotel person told us couples not allowed instead of we were married couples...so we cancelled our booking...and Oyo customer care told us to do another booking for refund...so we did and now they r not providing us refund for the same...

I have paid Rs.1301 through phonepay to oyo app on 05.03.2022 to book hotel in Lucknow. My money got deducted but booking not confirmed by oyo app. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded.

Please look into this matter and solve it urgently....

I have paid through paytm to book a room in pondicherry through oyo my money has been deducted but booking hasn't been confirmed
Upi Reference id:[protected]
Amount -rs. 1075...

I have paid Rs.2106 through Google pay to oyo app on 5/03/2022 to book hotel in Mumbai. My money got deducted but booking not confirmed by oyo app. On calling customer care there asking for Booking ID, as booking is not confirmed I didn't get booking ID.
I want my money back, this can not be tolerated....

3.03.22 that day I am booking in Oyo application but rooms not booked but amount will be debited in our account how will be possible very worst Oyo app please refund my money 740+740 = 1480 please send immediately...

I did a booking to the below hotel on Feb 18th due to a family wedding at Agra

Booking details (ID: X4O13428)

Hotel address
SPOT ON 81376 Relax Inn
00, SH62, Taj Ganj, Agra, Uttar Pradesh, 282004, India, Agra

I did the booking through OYO based on the ratings, review, images of the room and amenities available in Oyo website. To my surprise the hotel was entirely different than how...

I paid using oyo app .. Payment was made using amazon pay but room was not booked. There is no option to contact them also . Customer service is worst .....

Even after * times requesting they are sending only payment receipts. Neither the hotel nor Oyo is sending me Gst Invoice.
As per GST act and rules, no GST registered entity can deny for providing gstin tax invoice specifying customer gstin no. Oyo is only providing me with the payment receipt which is of no use to me since the same cannot be used for taking GST credit. While checking out the hotel associated with Oyo said the Oyo...

I am unable to cancel the booking
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We sent an E-mail regarding terminating the contract with OYO rooms 3 Months back.

We were supposed to get the NOC in a month

None of the associate respond to my messages and they never pick up the calls. De listing hasn't been done either so far and it's been more than 3 months by now.

This case is happening to Sri Sai Sathya Residency Perungalathur, Chennai

Send the Acknowledgement...