OYO Rooms Complaints & Reviews

Booking id LE530540.

The booking id I cancelled on 11th March, they said tha amount will be refunded within 72 hours but I haven't received any amount till now.

When i call the costumer service number they are simply keeping me in hold and cut my call everytime .they are not giving any proper response.

I am attaching the mail I received on the I cancelled the booking .
I need the refund...

While making booking, my money is deducted twice and there is some technical glitch with oyo. I want refund for money deducted twice. I tried contacting oyo but the helpline number is not getting redirected to any customer care associate and chat support is only with the virtual assistant....

I would like to inform you that I booked OYO home 87558 Ri Lum homestay around 16.00hrs on dated 18.03.22 by OYO customer care service and my booking reference number is - YEYP2369. After confirmation of booking, I call to homestay manager/owner for proper address but he told me he had fever, so he can't take any booking. I informed to customer care immediately to cancel the booking and full refund.
Please take the necessary action...

I have done the payment through OYO and payment was successful. The amount was deducted and now we cannot see the booking and I did not recieve any booking ID also .
I have my UPI reference ID from which yhe booking was done ....

I booked an oyo and later cancelled since date needed to be modified. When I contacted Oyo, they mentioned refund can be done, I have been told to make a new booking and and I can get refund for once I checkout the new hotel. When I contacted again I got the reply that I did not connect within 48 hours and refund can not be claimed

I want to ask oyo why this was not mentioned earlier that after 48 hours you can not get your...

I made a booking at Townhouse 631, RK Ashram on 25th March around 5:40 pm (Booking Id: DCFF1644) through the OYO app. I prepaid the amount and it immediately got deducted from my bank account (attached screenshot below). We reached the destination around 6:30 p.m. and asked the hotel 'Hari piorko'(hotel name mentioned on oyo app and in the images) staff about the booking to which they said they have no contract with Oyo. We were shocked because...

Hi Team,

My booking Id EXKH4522 via OYO at O 19145 Martin's Inn at Arnala, Virar west

I enquired about the bookings and room availability on 25th and OYO comfirmed that the rooms are available and also said they're giving me an offer...

I did the booking via OYO on 26th for 26th checkin and 27th checkout
I reached the hotel at 11:50pm at night and the hotel was Sold out for a weddingbr...

I have paid for my booking in Oyo apps. Through phonepe, money got deducted and asked to pay again. Again I have paid through my card. Then it accepted. I had asked to make a double payment. So I ask for a refund for one of the payments. the mail id is: [protected]@gmail.com
Mobile number is: [protected]...

I am rushi. I booked a room before a week ago for my birthday celebration and I confirmed about my stay with the property manager and today at the day of check-in after week he is talking like sorry sir we are out of the room now there is leakage problem and also oyo customer support system is telling me this stay online I will assist in u like 3 times with taking my hour on my birthday tell me what I have to do now this is happening with...

I paid 1500 but after cancellation they provided me only 48...

My booking id FO5O4915
the refund status is showing success but i havent received any money yet...

Hello sir, I booked two ac rooms on 22nd march with the prepaid method, and after I reached the hotel the manager told me that no ac room is available here, so I don't want to stay in that non AC rooms instead of paid ac rooms rent, so the manager told me that u can cancel the booking and will get refunded. so I cancel the booking, but here's I have been charged the full amount for cancelation. please, tell me why I have been charged and...

Saya atas nama arnhy harnhy ingin mengajukan pengembalian dana lewat transfer bank
Booking id H1II8813
Cek in 26-27 maret...

I have booked oyo room on 26-02-22 and there's a offer on OYO application to give Rs500 cash back if we do the payment through paytmpostpaid and i applied code - OYOPAYTMPP . waited for more than 20 days till now no amount is given by OYO and their all customer care executive have cut my call after saying we are checking it no response is given from their site . You take money so quick but why at time of giving cash back no satisfactory answer...

Today i went to stay at oyo
And i got my periods there.. N the sheet and blanket got stain a bit
Which can be removed from normal wash also but they charged us for tht 2000rs which we have to pay because of the embarrassment
I asked them tht i will pay for dry cleaning but they denied and ask for the payment of tht...

Had booked a room through oyo on 17th Mar 2022. Was unable to find the place using the location they specified in the App.
Had to search for the place late night with family and couldn't find. Neither Oyo nor the property picked the call to resolve the property location identification issue at night.

Tried to explain issue to Oyo customer support, but got disconnected while explaining the issue....

Hi,
A booking was made by mistakenly, we did not need the room, so i called support and asked for a refund. But they simply denied it, they said i will not be refunded.
I did not take the service nor did i visited the property but still they denied refund.
Please help me as i am being charged unfairly for a service that i didn't take.

Booking ID - KXCN1476...

I made a transaction for booking a hotel via oyo rooms on 1st March 2022 with the transaction amount of Rs.5742(from google pay). I cancelled the booking on the same
date (1st March) due to the fact the hotel charged me extra money and caused some trouble with the room. After talking with the executives, a refund of full amount has been iniated. However, it has been more that 14 working days since oyo is
telling me that they...

Dear Team,

My family members are traveling from Indore (M.P.) to Mussoorie (U.P.). They had booked a hotel in Mussoorie and entire room rentals are been paid in advance. They were to check in today (i.e. March 18, 2022) and as an intimation to hotelier they called to update about their arrival time. However, they got shocked after hotelier informed them that there booking has been cancelled by hotelier and the same has been...

I had made a booking in Oyo App with booking ID VUDW2026. I made the booking for 2 rooms with 4 guests at 8:36 PM for one night. If the last time for check in was 7:00 PM, why was the booking done. Does OYO want to earn money through such unethical and disgusting shameful ways. Me and my family were on the roads from 10 PM to midnight. I want refund as well as compensation for the mental Harassment that me and my family went through...