OYO Rooms Complaints & Reviews

I had booked a room in OYO 11930 at Hotel “The Jumbo Stay (ID: TJTN4268)”, Kolkata for the period 16-18 Aug 2021. On 16th Aug.’21 at 11.43 AM I got a message from OYO that my booking had been cancelled and I was informed that the cancellation fee of ₹998 was charged. I was quite surprised to get this message as I had never informed OYO through any means to cancel my booking. When I contacted its Customer Care, my issue was forwarded...

On 28th August I booked a room in Hotel Nirmalya Oyo 35444 through call and I have also paid through gpay for the same. During booking the agent told me to carry only valid ID card for check-in but when I went to the hotel to check in the receptionists asked for RT PCR report for check in. After that again I called oyo and told my concern the agent told me to book in another hotel and to pay for it and I'll get my refund for my previous booking....

My name is mukul. I have cancelled my booking for 28 august due to some reason ...Yet i dint receive my refund so plz help me to get my refund return as soon as possile ...Booking id syq24294 my phonepay no [protected]...

A booking was made with oyo
Booking ID SYZ34618
Hotle name:- OYO73944 hotel hometown from 6 th aug to 8 August 2021.
This booking was cancelled by OYO and I was allotted other hotel.
So I cancelled my booking on 5th August 2021.
And since then I have not recieved any refund amount....

Dear Oyo Team,

As I already informed you that booking was not showing and money deducted, hence booking id was not generated. My registered number is [[protected]] solve my problem asap i didn't expect this kind of poor service from such a big company.

Thanks!...

I booked a room for 30th-31st August 2021 at Oyo Townhouse 235 Swain Heritage, 587/1186, Jayadev Vihar Rd, Block N5, IRC Village, Jayadev Vihar, Bhubaneswar through the Oyo App. The final amount was showing as 1944 and I redirected to GPay for payment. The amount got deducted and I got a record of booking on Oyo App. But later, the booking got automatically canceled.

Hotel and Oyo customer care both say the amount was incomplete....

I booked a room for 2 nights for 1 adult at hotel sea breeze, andheri, mumbai. Paid the amount through UPI but still have not received any details or confirmation mail about the same....

I asked your customer executive to refund my amount by they refused to refund and give me a statement.
Booking Date: Booked by Ayush,
30Aug 2021
my booking details is checkIn:[protected] & BOOKING ID: XUP33786
Reg, Mobile Number : [protected]
I lost my 150 Rs amount because i already paid them before check in.

The hotel management is refused me to checkin, because me and my partner has 7...

Dear sir,

This is to inform you that i booked hotel (booking id ; AY5N6594) through call with OYO executive on 29.08.2021 with partial payment amount INR 1920 (refer screen shot) and executive said you will get confirmation/verification call on later.

On next day i.e 30.08.2021 i received call from hotel management (mobile no:[+91 [protected]] .He informed me that you have to pay remaining amount to confirm booking....

Dear sir,

This is to inform you that i booked hotel (booking id:AY5N6594) through call with OYO executive on 27.03.2021 with partial payment amount INR 1920 and executive said you will get confirmation/verification call on later.

On next day i received call from hotel management (mobile no:[+91 [protected]] .He informed me that you have to pay remaining amount to confirm booking. Please be note that person have...

I have booked the room at 8.57am on 26.08.2021. I was get delayed of office time 10.00am. So, I just called and asked about the hotel address not recieved yet. The lady said, It will be Recieved via GMAIL also Whatsapp in few minutes. I awaited Arround 20 minutes for the response, no response from them. Due to delaying of my office, I canceled it Arround 9.19am (26.08.2021) via IVR. While, I am booking they don't even say a single word about...

My booking id with oyo is OLHB0326, I booked a room through oyo app for the date of 28/08/2021(Check-in) 29/08/2021(Check-out) the actual check-in time and checkout time is 12pm to 11:00am respectively. As I checked in earlier the hotel charged ₹300 and my actual booking cost is ₹599, so I paid ₹900 totally, but the hotel management rushing me to vacate by 5:00 pm on 28/08/2021, as my booking valid upto 11:00am on next day, for that...

To whomever,
Today[protected] I ( Arun) wanted to create a booking with oyo hotel but due to some technical issues the payment is done and the bookings are not reflect at the time of hotel arrival neither in my phn app nor in hotel reception. So I decided to check in offline.so it's humble request to you please refund my money asap.
The booking details are:-
Booking ID :-
1. Wk1r9i90
2. Vx6k1189
3....

I had booked 'OYO 78949 Collection O Hotel Royalty' through Agoda and prepaid the full amount.
Got an email through Agoda,
Confirmation for Booking ID #[protected] Check-in 8/27/21

On reaching the hotel, the hotel didn't honour the booking saying they have left OYO and will not be receiving the amount from OYO, hence can't honour my booking.

If the hotel that OYO took my money for, has left their...

We have try to book room in delhi through OYO App on dated[protected]. Payment had been deducuted from my Payrm account and credit in OYO account. But Booking not confirmed after that we had been initited refund of the same amount that is 899. also I had been call many times to oyo cutomer care but still payment not refunded....

I'd booked a room via Oyo room app today (Booking ID S4R15811) and paid the full amount through their online payment gateway.
But while trying to modify my date I accidentally clicked on cancelled and I'm unable to do anything after that. I tried their customer care executive and even visited the hotel but their was no solution. I requested to atleast postpone my dates without refunding but they said they can do nothing about it.br...

I asked your customer executive to refund my amount by they refused to refund and give me a statement.
Booking Date: Booked by Suresh, 23 Aug 2021
my booking details is checkIn:[protected] & BOOKING ID: S6YU2723
Reg, Mobile Number : [protected]
I lost my 1700 Rs amount because i already paid them before check in.

The hotel management is refused me to checkin, because me and my partner has 7 years...

I paid Rs 813 through paytm to book the Hotel Grand Inn Oyo Room, but no booking id was generated and no status of payment was shown on the app. The money has been deducted from my Paytm account, it shows money has been paid to oyo rooms.
Kindly resolve my issue and refund my money....

I have booked hotel from oyo rooms and wen i went for check in than receptionist was told that tv was not working and than i accept and went to see my room and i demand for ac remote he deny and replied that ac is also not working so i have to complaint about my refund amount and worst scene faced by me in nashik. Not a single staff in oyo and in hotel supportive. My booking id was D19B1695. I want my money back or file strong case against...

23rd Aug 2021 I booked 2 Romes in hotel sreshta hotel Hanumakonda booking I'd is OWW41074 for 5 members so the operator book for only 3 members... later I called to oyo customer care [protected] they said they can't change modification if you want for five members accommodation need to book another one or can cancell... I tried to convince hotel staff but they said need to pay extra for 2 persons or can cancel... so after somuch conversation...