OYO Rooms Complaints & Reviews

Dear oyo,

This mail is dated 12th december 2018.

I refer to the following bookings:

Pjbx 5670 dated 28th july 2018-rs.33455 from 14th december

Mrse4157 dated 28th july 2018-rs.22639 from 14th december

Rcnv7860 dated 28th july 2018 rs.11069 from 14th december

Dbvo6583 dated 29th july 2018 rs.5994 from 13th december

Ckyz0479 dated 7th december...

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my employer is having gstin :
29aabch1376e1zp

Booking id:rdzs7314

Capital o 19719 aaccord hotel
Outer ring rd, bhbcs layout, stage 2, btm layout, bangalore

Amount:4370
Bill dated: 12 december 2018

As per gst act and rules, no gst registered entity...

Hi,
This is to inform you i am tanmay guha niogi traveling digha for honeymoon from coochbehar it's more than 1000 km away and booked hotel through oyo on 27/11/2018
My booking id - djse8273 (Kanchan international),
It's my horrible experience that when me and my newly married wife enter the hotel and show my booking i'd in the reception the receptionist denied the cheek in and ask me to go to another hotel he not able...

I booked 2 rooms for 3 days (11, 12, 13 dec 2018) in oyo 12805 sunrise house hotel through website by seeing the very good rating displated at the website. But when i came here the rooms are ugly, no matching between the photos in the website and the actual rooms. Rooms are full of mosquito, no greejer. From around 4' o'clock in the morning there is no power. It's sweating with the blanket. If i remove the blanket mosquitoes are screwing...

So i will start from my booking day to the end. I wanted to stay for two nights in vadodara so i booked a room in oyo hotel named as siddharth annex. On sama savli road but i wanted to chwck in earlier morning at 6’o clock but they refused to give me an early check in so i cancelled that booking and then i called booked with your this oyo in which i stayed for like one day nd one night which named as hotel aum regency for which i confirmed...

I booked a hotel in jodhpur. We were 5 boys staying there from udaipur. On reaching there we were denied from staying on the grounds that the property we were offered was having electrical maintenance work. We called the customer care where we were shifted to another property. On reaching there, we kept on calling out to open the gates but nobody came out. We wasted our 3 hrs approximately. The time of this incident was 2 am to 5 am. We booked...

We had booked rooms at oyo 3588 sanjivani resort for 2 nights, booking no. Ptlc3501 through oyo rooms which was confirmed vide email, sms & a telephonic call from oyo on the day of checkin.
However when we reached at hotel reception, we were informed that rooms will be allotted for 1 day only which is unethical & extremely unprofessional. I would never recommend anyone to book through oyo....

It's really surprised and shocking to see that oyo team is yet to make the refunds against the denied check in by their oyo 2 BHK property oyo 14233, Booking ID - WQZU9851. Despite the complaint registered in such online forum on 25.11.2018. Forget the suffering and inconvenience caused by them, your assured refunds have to see its fate. Lifetime worst experience oyo.

Dharmabrat Mishra
[protected]...

Dear sir,

We booked one room from 11 dec to 14 dec, 2018 in oyo 20030 flagship japee hospital.in noida, up. India
Now a day before of stay they sent a message/sms as under:-
.
Hi achint,
Due to unavoidable circumstances, we need to change your booking to another hotel.

Now my complaints is as under :-

How can oyo rooms company, changes hotel which we already booked for...

Dear sir/madam,

I want to put some facts for the perspective of withdrawing my travel loan and request you to refund the payment made by m/s. Sankash.

Day 1 at port blair.

The hotel which is given doesn't contain a cook. And there is no breakfast buffet and dinner buffet but m/s. Oyo has promised there would be buffet at the hotels which they have booked. We are forced for the menu fixed by the...

Highly disgusting hotel with a hopeless management. They neither know professionalism, nor interested in customer satisfaction. They just want customer to check in and check out. They neither bother in listening to customer complaints, nor in addressing to it. The biggest drawback is the rooms for which you choose the hotel. The rooms are dirty, full of insects. The bathroom is not cleaned properly, especially the toilet seat. The breakfast...

Sir/ma'am,
I am shantanu shukla this week i was at dharamshala, himachal pradesh. Were i booked an oyo through oyo rooms "oyo 14420 hotel green woods" name of the hotel to be particular for 4 persons 2 boys and 2 girls (Shantanu shukla, deepesh, shriya jain, dimple tewani) with the oyo account of ms. Dimple tewani on[protected] late night and we had to pay all the sum of rs. 1840 at the same time while booking the hotel which was...

A worst stay experience. Cannor have anything worst than this stay experience. The room was untidy, messy, full of insects. The washroom was real pathetic. The staff were arrogant and highly unprofessional, not at all bothered to listen to your problems. They just want you to pay off and go. The breakfast made is of minimal quantity, first come first serve basis. After 2-3 guests, they will say the items got finished, and would give only...

Dear sir,
I had stayed in oyo hotel chennai. I had booked my hotel on 4th december 2018 to 5th december 2018. I received my online invoice copy for the same. But due to my extension of work, i had to extend 1 more day ie 5th december to 6th december 2018. Till now i have not got the invoice for 5th december to 6th decmeber 2018. Request to pl sent the invoice, since i have to claim with my company. The payment terms agreed by oyo...

Dear oyo

Flagship 15018 golden manor park town, chennai
I am booking
I need refund for this hotel booking

Remark:
1) reporting helpdesk 9.15pm, 9.30pm, 10 pm, 10, 30pm
2) room no clean
3) i will pay 2x room
But 1x room
4) i ask hotel manager
Only available this room are cancel the room
5) room now:129
App room no:106 and 202
6)...

Dear oyo team,

In spite of regretting on your fault, you are planning to make business from me again. I don't need your charity money of 1000/- rs. That too in oyo wallet, because to use that money i need to make a booking again from oyo which i think will be my mistake again. I won't allow oyo to spoil my vacation again. If you really interested in refunding my amount, refund in the same bank/wallet through which i paid you.br...

My booking id is fipn0527 i extended my stay in hala residency ernakulam, by paying extra, whr i was asked to give rating on oyo app which i gave by highlighting the issue... Whrin the owner denied my extention coz i gave honest feedback... And oyo did not give any resolution whn i called them... You put fake rating on oyo app... Honest rating is not accepted by your so called 100% controlled hotels...

Hi,

I've faced very bad experience with oyo. I've done hotel room booking yesterday and i've have faced below mentioned issues and problems over there. After complaining them no one turned up to me. I've informed to remove the trash from the door, no one turner up for removing the same. Also, mattress was worst and i got back ache from them. I want to highlight this to you and to the higher management of oyo. Request you to...

I wanted my booking dates from 13th-14th december 2018 instead of 20th-21st december my booking id mydi1647. I was told by oyo assistant that she is canceling from their side and said that she made another booking with id mwgi2315. She said that mail/message will come regarding refund but i didnt received any message regarding the refund.. I didn't made cancelation please give me an assurance of refund...

Where is my refund? For the booking id bjot0735 your customer executive said me that he will refund the amount after cancelling the booking by him., i paid 2819 via oyo, am also having call recording of your customer executive promised me that you oyo will refund my payment, reason for cancellation is. You mentioned the hotel is couple friendly in oyo. But it was not, the drunken stupid reception fellows misbehaved with my sister and cousin,...