Dear sir/madam,
I have paid jbvnl electricity bill for Rs.1263/- for the month of August, 2018 through online payment mode of jbvnl website on 21.09.2018. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor has it been return back to my bank account. My consumer no. - B1322; of sub-electricity office at Kokar, Ranchi. The transaction id for deducting the amount from my bank account which was received in my mobile phone is as “Reference No. for Jharkhand Bijli Vitran Ni transaction of Rs. 1263.00 from A/c on 21-Sep-2018 is CH90450113 ". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@yahoo.com
Regards.
Kalawati Devi
Oct 28, 2018
Complaint marked as Resolved
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2018
Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,
We are unable to trace the records on the basis of given details.
Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.
Regards,
Customer Service
Techprocess Payment Services Pvt Ltd
Sep 26, 2018
Updated by vijaytx 22-Sep[protected]Sep-2018) - TO TRANSFER INB TECH_JHBVNL Payments [protected]CH90450113 TRANSFER TO[protected] Rs. 1, 263.00
Pl see to this matter
Ramakrishna