Quikr Complaints & Reviews

Respected sir, medam
Add id[protected]
As per the above add id i have purchased dell i5, 6gb ram, 600gb hdd, 3gb graphic from quikr but i recived another model dell 4gb ram, 500gb hdd through quikr door delivery. Quikr team before picking up the laptop they should verify whether the item is as per the specification so many times im calling quikr care about it no properly action please concider my request replacement another one from quikr
Thanking you

This is my worst experience with any service provider in my history. I had a perchase of doorstep on 8/10/2017 on ad i'd[protected]. When quikr doorstep i have been informed that product is cancelled. I had cancelled my transaction and requested a refund 10/10/2017 they dold i need to wait 7 to14 days for refund. It has been nearly amonth till date i did not receive mony

Thought quikr is a renowned brand and they will not cheat. Thus ended up logging on web to enquire about their rto services and got a call back immediately. Once shown interest, they chased immediately for online transfer and at least 3-4 calls were made to me to ensure i pay instantly. While i paid on 24th july, till date no action and no reply for my email also. While on a call on their bangalore number, after many attempts i someone answered and viewed my details and said please hold will transfer. After that i would have made at least 10 calls but no answer.

They give me a job offer in money they taken 63000 and did not give me job and also not refund my money they contact me through online. Now i trying to call them many times but they didn't received my call. One day they received my call and they are told me they refund my money when i deposit 7000 more then i refuse for this now they did not received my call yet. Those people who are told me above whose name are swati sharma, shri raj singh, atul jain, niharika arora.

Hi,

We paid rs. 3400/- for bike ownership transfer. But because of insufficient address proof case has to be dropped. Initially they told will take 15 days for refund. Now it is more than a month but still not received refund.

We are sending multiple emails regarding refund but no reply from their side.

Attached is payment proof.

Kindly help.

Team,
I had posted two ads (2rs indian coin & 5 rs indian coin) in quikr.com on 19.10.2017 to sell my old indian coins. And for one ad i paid 472rs to make it premium. After that same day i have received call from quikr ([protected]) from this no. They told me that the amount i put for those ads are very less (200000 for one ad & 100000 for another) and the actual market value is more than 6 lakhs, so they told they would post my ads in quikr behalf of me so that my ads visible to all the regions of india & people would contact me easily as the coins are very rare & my current ads will disappear in quikr. For that he asked me to pay 3800 rs & had sent me a link to make payment. And he also said he would send me a whatsapp no. & i need to capture the coins photos and send him.
I made payment through paytm (Screenshot attached) after that he disconnected the call.
After that he did not send his whatsapp no to send coins photos & he did not contact me also.
My ads didn't disappear from quikr & still i am receiving mails from quikr asking make your ad premium.
I had tried many times calling the same no. But no answer. Tried contacting customer care aso but no use.
I had never thought quikr do these type of fraud to peoples.

I have attached here invoice i got from quikr after payment.
Please take further action & refund my entire amount 4272. After that i never touch quikr.
Thank you.
Regards
Shreekanth
[protected]
Shreekanth. [protected]@gmail.com

A person used to post add on quikr that he has shoes so i contacted him through his phone number at that time he said that he was an wholesaler so he refused to give after some days goes on he contacted me and said that he will give single shoe for my use but now after getting money he is saying that his partner was angry on him that minimum 2pairs now he is asking for 2pairs cost and i asked to refund the amount he said the amount was deposited on my partner's account but his name name is anuj gupta the money which was deposited account holder name is anuj gupta now he is not replying for my msges some of the screen shots i wll share

Ritesh mon, oct 23, 2017 at 2:24 pm
To: [protected]@quikr.com
Hello harish,

I am tired of waiting and explaining the same problem again and again. I see no update on my issue. Same things are asked and iteration [explain the issue, provide the proof (Statement) and wait]. Please do something now.

I am thinking of contacting consumer forum to get my balance of rs.730.

Regards,
Ritesh

— forwarded message —
From: harish. N
Date: thu, sep 7, 2017 at 12:30 pm
Subject: re:received buyerãƒâ¢ã¢â€šâ¬ã¢â€žâ¢s payment: ad_id[protected]. Hurry! Provide your bank details and schedule pickup
To: [protected]@gmail.com

Ticket no:[protected]

Dear mr. Ritesh,

We thank you for sharing the wallet statement, and we have forwarded the same to our finance team to cross check and assist on the issue, kindly allow us some time we will get this issue resolved at the earliest.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 04 sep, 2017 04:18 pm, ritesh wrote:

Ticket no:[protected] hello harish,

I have not received any payment in my paytm on 14th aug. Plz see the attachment statement.

Regards,
Ritesh

On thursday, august 17, 2017, harish. N wrote:
Ticket no:[protected]

Dear mr. Ritesh,

We are sorry for the lack of communication. As we have received a confirmation from the finance team, the partial payment was processed to your paytm wallet on 14th aug'17.

Kindly confirm whether you have received the payment or not in order to assist further.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 15 aug, 2017 08:22 pm, ritesh wrote:

Ticket no:[protected]

I haven't received it till now. Do it asap.

Regards,
Ritesh

On thu, aug 10, 2017 at 1:06 pm, harish. N wrote:
Ticket no:[protected]

Dear mr. Ritesh,

We are sorry for the inconvenience caused to you.

We would like to inform you, the partial payment of rs.730 will be processed to your paytm wallet within 24-48 working hours. We will make sure to do the needful on priority.

We shall keep you updated on any progress on the order and assure you that, we will make this a pleasant experience for you.

We thank you for your cooperation.

For any clarification or query write to us at [protected]@quikr.com or just give a call[protected].

Regards,
Harish,
Team quikr
"aasaan hai badalna"

On 09 aug, 2017 07:52 pm, ritesh wrote:

Ticket no:[protected]
I haven't received full payment yet. Do something asap else i will raise complaint in consumer forums.

On jul 3, 2017 1:08 pm, "quikr doorstep" wrote:
Quikr
Hello,
The buyer has made a payment of ₹ 2400.
Please submit your bank details, so that we can process your payment after we deliver the product to buyer.
We recommend that you schedule a pickup and submit your bank details. We will transfer the payment to your bank account after we deliver the product to buyer.
Schedule pickup
Enter bank details
Now you have two options to redeem money
You can earn ₹2031 in cash remitted to your account
Or earn brand vouchers worth ₹2539
Redeem now
Dressing tables for sale
Ad id:[protected]
Buyer: [protected]@jsrdms.com
Mob: [protected]
Offer id:[protected]:07pm, 03-jul-17
Offer amount
₹ 2400
Cashback
₹ 75
Net convenience fee (-)
₹ 369
Total amount
₹ 2106
Note: the net convenience fee mentioned above is discounted with one time promotional offer. The full convenience fee is mentioned in the attached invoice.

What next?

Quikr pickup

We recommend that you select a pickup slot, or we will call you.

Get paid after delivery

You will receive the payment in your bank account after the product is delivered to buyer.


Get ₹ 75 cashback

You will receive cashback in your paytm account after we deliver the item.

We will ask you to rate the buyer after the item is delivered. Likewise, we will also ask the buyer to rate you.
Important: the links in this email give direct access to your quikr account. Please do not forward this mail.
Feel free to contact us at[protected].
Mon-sun (9 am - 9 pm)
Thank you for your trust and patience,
Team quikr
1000+ cities | 70+ categories | 1cr+ listings
Android play store apple play store window store
You are receiving this mail from quikr india pvt ltd.

For any assistance, visit our help center or write to us at [protected]@quikr.com.

© www.quikr.com

Myself akash mahapatro. I ordered a clone mobile after seeing the ad on your website by my quikr account [protected]@gmail.com. And the seller contact me and send his identity proof thats why i paid the money for that clone... But now he switched off his phone number and the ad which was i seen in your quikr website was deleted... You can check it my account chat with the seller.. Please what i do now suggest me???

Quikr could not apply cash back post my product purchase although all the quikr ads promised to do so. I called up customer care (Spoke to shilpa shree k) for this concern and i was told that i need to apply the coupon code while the purchase. There is no alerting system available on quikr app to apply for cash back coupons for me to apply the coupon code while the purchase.

My purchase product ads ids are :
1.[protected]
2.[protected]

Help me resolve the issue.

Thanks,
Manoj b
+91 [protected]

Please be aware of vsm clothing company, dindigul. I ordered shirts for that company and sent money rs. 30000 on october 6 for their current account.
After receiving money mr. Suresh ([protected]) and mr. Saravanan ([protected]) owner of that company no response in my phone call and whatsapp message.

So many times i tried. After he sent one trackon courier receipt to me. But he didn't booked courier and not send any parcel to courier office. I confirmed dindigul courier office. They are told not received any parcel from that company and informed everybody make complaint for that perople. So please be aware of that company

Hi i have ordered a wardrobe in quikr in hyderabad. And i have been promised that i will be receiving a silver coin after 2 days from the date of delivery from other team. Havei receive the order of wardrobe but till now i haven't received. It s been already 10days from the date of delivery. Can you please check on that. My contact number is [protected]. And mail id is sidhu. [protected]@gmail.com

This is a very very bad experience from quikr that even now the payment of rs 800 for ad id[protected] the product reached on 14th oct
The bank details has already been entered on the same day when the product has been delivered proof attached the bank details has been sent on mail on 17th ticket no [protected] number of mail has been sent but what i am getting is the greetings but no source of getting the payment even sent the bank details but not been done again calling again and again everyday but daily new story.. Plz help

I ordered for apple smart watch, the ad posted on website mentioned original apple smart watch. However the same was found to be cloned. Having no features of original. Amount was paid in full however, now i don't intend to purchase it since it is not useful for me, therefore i wants to cancel.
I have discussed the fact with seller and he accepted the same. I am ready to deduct cancellation fees applicable

Sir, as per the above ad id i have purchased sony xperia xa dual with six months warranty mobile from the seller. But i recived another model sony c 2004 of 2013 a old mobile through quikr door delivery. Quikr team before picking up the phone they should verify whether the item is as per the specifications. They failed in it. Request refund from quikr

You guys remove sellers contact details from the portal and now we dont even get the chat option, product descriptions are not clear and when i called the customer care to confirm the product details and availability they also refused and instructed me to pay for the product to get to know more.
Finally i pay and next day and next day i receive a call from quikr saying product has been sold.
So i requested to transfer the money to wallet so that i dont have to the transaction again when i buy a new product but they refused this too and said money will be refunded in your bank account.
Why should i wait 4- 5 working days for my own money to be returned.
This is not the the first time so many times many times my order has been cancelled.
Last time when i purchased i couldn't, t contact the buyer and 2 days after delivery i found out the product is severely defaulted.
Buying and selling is all about communication between buyer and seller which you guys are trying to stop for your own good.
I will make sure to create awareness about this among my friends and others.
I am sure some gentleman sitting somewhere will come up with better app to end this monopoly.

I have posted my suzuki gs150r bike ad. One of the quikr sells guy told me if i want to sell my bike i have to go for premium service and after that if my bike does not sold quikr will refund my 1728/- amount. Now the seen is my premium add was over and not a single call or chat i got from any customer. I just called quikr help line they are talking very rudely and denide to give me my amount back.

Hi,
I booked a carpenter through quikr zimmer services. The carpenter came after an hour of scheduled time. He quoted abnormal prices for just putting 4 screws. When i said that it does not makes sense then he asked for visitation charges, which effectively should have been covered by coupon code (Qfree) provided. This person was not having a good attitude and i rather paid him visitation charges in interest of my time. I'm very disappointed with the services and felt myself to be cheated out of this services.

Hi,
This is to inform quikr and all other consumers/customers to avoid the subjected sellers on quikr who are selling xiaomi cell phones at very cheaper rates like rs.[protected] which includes xiaomi models like redmi 3s prime, 3 note.
I have recently made a payment of rs 2999 to purchase a 3s prime (Ad id[protected] from the seller "allindiamobilehub". The seller called me from his non registered number [protected] and [protected] (Usually stays switch off) and stated that the order product is not available with him and offered me a superior model i. E redmi note 4 for an additional payment of rs. 715 to his paytm wallet registered number - [protected].
The seller requested to not share the details of the discussion regarding additional amount demand with quickr. I instead immediately called quikr and described them the whole situation.
I am now waiting for the refund and needful action to be taken against these sellers.
If any of you have faced the same problem then please post it here. You can contact me on the number mentioned undersigned.

—
Thanks and regards
Yogesh kashyap
M : [protected]
Email - mr. Yoge. [protected]@gmail.com

I sold an iphone 6s 16gb on quikr with ad_id[protected].

Quikr representative promised me once an item is picked up, it cannot be rejected by the buyer.

On 6th oct, courrier service driver came, checked and after having confirmed that everything is fine, he took pictures of the phone and picked it up for shipment.

I followed up the next week only to learn that the buyer had refused the delivery on 11th and 12th oct, so it will return to me within the next 5-6 days.

On 17th oct, i called quikr customer service to enquire about my iphone's whereabouts.

1. First representative told me my iphone was already delivered to the buyer. I asked him to verify because i heard that the delivery was refused. But he strongly confirmed that it was delivered.

I called again.

2. Second representative said my iphone is in transit to be delivered to the buyer. So i ended the call with big confusion!

Again i called.

3. This time i asked for shipment tracking. So the 3rd representative gave me tracking number which is gati courrier service tracking #[protected]. The status was given only until 12th oct. So i called gati courrier service. They told me the parcel is in their warehouse waiting for update from quikr!

None of the informations i received from quikr matches. When i complained this to quikr customer service, they only said they will check with the concerned department and will come back to me. They never did any action nor came back to me with phone or email as promised.

I wrote a strong email to [protected]@quikr.com and they answered with literal ignorance to my frustration!

Until now i have no money, nor my iphone back!!

Quikr is totally not trustworthy and unreliable which should be banned!!