| Address: Sivasagar, Assam, 785640 |
Dear
Sir/ madam;
I, gouri shankar karnani, had a policy of your organisation bearing
Policy number :[protected] would like to ask you about the maturity
Value of the policy. I had invested total amount of rs. 5, 00, 000/- and
In return i had got in the year 2014 rs.89, 590.75, in 2015 rs.
89, 590.75, in the year 2016 rs. 89, 590.75- and in the year 2017
Rs.1, 29, 493.68. I got the maturity value - total rs. 3, 98, 265.93
So i want to ask you that i had invested rs. 5, 00, 000.00 and in return i
Had got rs. 3, 98, 265.93.
So my quary is why we received less amounts against my investment value
Thank you
Yours faithfully
Gouri shankar karnani
Policy number:[protected]
Phone number:- [protected]
Sibsagar, assam
Oct 26, 2017
Complaint marked as Resolved
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Reliance Life Insurance Customer Care's response Dear Mr Karnani,
We sincerely regret the inconvenience caused. Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.
Regards,
Reliance Nippon Life Insurance Team
If you think we have been unable to meet your expectation on the resolution that we provide, kindly address your grievance within 8 weeks from the date of the receipt of the resolution letter to Rnlife.[protected]@relianceada.com. We request you to quote this reference no [protected] in all your future communication with us on this subject. If we don’t hear from you with in the stipulated timeline, we will consider the complaint closed with no further action required.
At Reliance Nippon Life, our endeavour is to provide you with a delightful experience. We would like to request you to give us an opportunity to serve you better in the future. We would also urge you to ensure that you have adequate life insurance as part of your financial plan for the financial security of your family.
If your issue remains unresolved, you may make a further reference to the Insurance Ombudsman, in terms of Rule 12 & 13 of the Redressal of Public Grievance Rules, 1998. Please visit www.reliancenipponlife.com for contact details of the Ombudsman.
If you have any queries or concerns, please give us a call on[protected]Toll Free) or[protected] between 9:00 a.m. to 6.00 p.m.( Monday to Saturday). You can also email us at rnlife.[protected]@relianceada.com or visit your nearest branch.
Thanks & Regards
Customer Care
From: Amitva Sharma/RLI/Customer care
Sent: Tuesday, September 26, 2017 3:09 PM
To: [protected]@gmail.com
Subject: Policy No 50019330
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Add star Rekha Agencies 26 September 2017 at 17:24
To: Amitva Sharma/RLI/Customer care
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Dear sir/
please note that following short amount revived from your side.
Period "premium Bonus Amount
paid" Amount Total received
short received"
31-Mar[protected].35 0
31-Mar[protected].35 0
31-Mar[protected].35 89590.75
31-Mar[protected].62 89590.75
31-Mar[protected].08 89590.75
31-Mar[protected].68
Total 500000 + 41211.7 = 541211.[protected].93 = 142945.82
so please look of this chart as per this chart you give me Rs
1, 42, 945.82 short amount till today
so we request to you that please deposit same amount in our bank
account immediately as soon as possible.
Thanks and Regatds
Gourishankar karnani
On 26/09/2017, Amitva Sharma/RLI/Customer care
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Thanks & Regards
Bajrang Lal Karnani
For :- Rekha Agencies
Hospital Road
Sivasagar
[protected]
[protected]